Great question, Jennifer. The Bridge connects your wifi network and Ring App to your Smart Lights, where the Chime Pro is a wifi booster that helps your Doorbell get a better wifi signal. Both will be needed to ensure optimal connectivity of each device.
Great question! The Bridge is required, so that the Mailbox Sensor can communicate with the Ring App. Check out this video for more info: ua-cam.com/video/CSnDwHLCZWE/v-deo.html.
Hey Scott, great question. You can only utilize one Ring Bridge. Thanks for your interest in Ring. Please let us know if you have any additional questions, we are here to help.
Hi Jason, great question! The Smart Lighting Bridge just needs a plug-in connection for power. It connects to your home network via WiFi and requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance - learn more here: bit.ly/2NpKWLB. Let us know if you have any more questions.
Can the Ring Bridge connect to Mr Beams lighting? Know Ring owns Mr Beam now and I have a few Mr Beams networked lights I wish I could link to this and my Ring system.
do I have to do this for each phone that I have the ring app on , because I can control the lights from my phone but my wife's phone doesn't show the lights
Hey Tyler, great question. Is your wife a shared user by chance? If so, only the owners profile can control the Smart Lights. Let us know if you have any additional questions, we are here to help.
Hi there, we don't have any information to share at this time regarding the availability of the Ring Bridge in Europe. We're always looking to launch new products internationally and will share more information once we have it.
Ring bridge, worst product to set up ring has made yet. I have spent the last 6 hours trying to set it up with no luck. It wants my phone to be connected to it via wifi, and my actual wifi at the same time. Which is not possible.
Hi Hunter. This isn't the experience we strive for and we'd like to help. Please give us a call 24/7 at 800-656-1918, otherwise ring.com/callus for more support.
@@ring ive reached out in the past and the problem was able to be solved. I spoke with a few other customers and they helped me solve the issue with ease. It won't set up with an android phone. But will set up easily on IPHONE.
@@ring I'll be returning my unit tomorrow after spending all day trying to get it to work. Techs were helpful on the phone, but this shouldn't be this hard. The bridge would not connect my Wi-Fi after initially working. No amount of reboots/re-initializations could fix it. Very sad. I must say, it is not the best concept or design as well.
@@ring I have the same problem. When I call your customer support line , they keep hanging up on me. 4 times already. Horrible product and terrible customer support...
Hi Ingrid. We want to make sure that you're able to connect your new Bridge, so you can control all your lights remotely. Please give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.
Great question, neighbor! The Ring Bridge uses radio frequency to communicate with Smart Lighting, whereas the Base Station and other Ring Alarm components use Z-Wave. These can potentially interfere with each other and we want to ensure you have the best experience with both. Let us know if you have any more questions.
I just purchased the ring floodlight, do I need to buy this bridge to work with my phone app or will the floodlight connect just like the doorbell 2 does??
Hey Lucio! The Ring Bridge is the central hub that integrates Ring Smart Lighting into your Ring system. The Bridge connects to the Ring app using your home Wi-Fi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol - learn more here: bit.ly/2W5DquZ. Without the Ring Bridge, your Smart Lights function only as individual units. With a Bridge, you can control whole groups of Smart Lights and other Ring products at once and be notified via the Ring app when any light or Motion Sensor senses movement. Let us know if you have any more questions.
Hey Lucio! The Keypad will play the countdowns for entry and exit delays as well as the siren if your Ring Alarm system is triggered. Let us know if you have any more questions.
This work with direct power or baterry rechargeable ?
I recently moved and need to know what size wall anchors to get for the screws that are used with the Bridge so I can reattach it to my new home.
The green light doesn't blink with the blue and once set up, the green light isn't on.
Does the Ring Bridge also extend range for Ring cameras?
One question, do I have to get all the smart light types? Or I can get just one too?
Do I still need the chime and bridge? For my doorbell and lights. Or will the bridge be the only one I need?
Great question, Jennifer. The Bridge connects your wifi network and Ring App to your Smart Lights, where the Chime Pro is a wifi booster that helps your Doorbell get a better wifi signal. Both will be needed to ensure optimal connectivity of each device.
@@ring Can the Chime pro be a wifi booster for the bridge as well?
Do i need the bridge for my ring mailbox sensor?
Great question! The Bridge is required, so that the Mailbox Sensor can communicate with the Ring App. Check out this video for more info: ua-cam.com/video/CSnDwHLCZWE/v-deo.html.
Can you add multiple bridges to add coverage and distance?
Hey Scott, great question. You can only utilize one Ring Bridge. Thanks for your interest in Ring. Please let us know if you have any additional questions, we are here to help.
@@ring Thanks for the answer, not sure how well that will work for lights in the front back and sides of a large properties.
@@scottstephens2352 it works by wifi so it should work
@@ring Is a Ring Bridge needed with the Ring Home Security System?
Great question, J Dub. The Bridge is not required for the Ring Alarm, only for Smart Lights and the new Mailbox Sensor.
Does the bridge have a rechargeable battery like the keypad?
So all it needs is power? it doesn't have the plug into your router? Ex. Arlo base had to connect to the router.
Hi Jason, great question! The Smart Lighting Bridge just needs a plug-in connection for power. It connects to your home network via WiFi and requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance - learn more here: bit.ly/2NpKWLB. Let us know if you have any more questions.
Can the Ring Bridge connect to Mr Beams lighting? Know Ring owns Mr Beam now and I have a few Mr Beams networked lights I wish I could link to this and my Ring system.
Has anyone tried setting this up on Android? My phone won't allow me to join the ring network when it's scanning for available networks.
How Long The Core For Ring Bridge!!!
do I have to do this for each phone that I have the ring app on , because I can control the lights from my phone but my wife's phone doesn't show the lights
Hey Tyler, great question. Is your wife a shared user by chance? If so, only the owners profile can control the Smart Lights. Let us know if you have any additional questions, we are here to help.
I would like to know where & how to but this in Europe / Scandinavia ?
Hi there, we don't have any information to share at this time regarding the availability of the Ring Bridge in Europe. We're always looking to launch new products internationally and will share more information once we have it.
Is it okay if I put the bridge next to my alarm Base station?
Ring bridge, worst product to set up ring has made yet. I have spent the last 6 hours trying to set it up with no luck. It wants my phone to be connected to it via wifi, and my actual wifi at the same time. Which is not possible.
Hi Hunter. This isn't the experience we strive for and we'd like to help. Please give us a call 24/7 at 800-656-1918, otherwise ring.com/callus for more support.
@@ring ive reached out in the past and the problem was able to be solved. I spoke with a few other customers and they helped me solve the issue with ease. It won't set up with an android phone. But will set up easily on IPHONE.
@@ring I'll be returning my unit tomorrow after spending all day trying to get it to work. Techs were helpful on the phone, but this shouldn't be this hard. The bridge would not connect my Wi-Fi after initially working. No amount of reboots/re-initializations could fix it. Very sad. I must say, it is not the best concept or design as well.
@@ring I have the same problem. When I call your customer support line , they keep hanging up on me. 4 times already. Horrible product and terrible customer support...
I did all and still not connecting
Hi Ingrid. We want to make sure that you're able to connect your new Bridge, so you can control all your lights remotely. Please give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.
Why does it have to be 7 feet away from the alarm system base?
Great question, neighbor! The Ring Bridge uses radio frequency to communicate with Smart Lighting, whereas the Base Station and other Ring Alarm components use Z-Wave. These can potentially interfere with each other and we want to ensure you have the best experience with both. Let us know if you have any more questions.
I just purchased the ring floodlight, do I need to buy this bridge to work with my phone app or will the floodlight connect just like the doorbell 2 does??
Hey Lucio! The Ring Bridge is the central hub that integrates Ring Smart Lighting into your Ring system. The Bridge connects to the Ring app using your home Wi-Fi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol - learn more here: bit.ly/2W5DquZ. Without the Ring Bridge, your Smart Lights function only as individual units. With a Bridge, you can control whole groups of Smart Lights and other Ring products at once and be notified via the Ring app when any light or Motion Sensor senses movement. Let us know if you have any more questions.
Does the alarm keypad have any sort of audible siren?
Hey Lucio! The Keypad will play the countdowns for entry and exit delays as well as the siren if your Ring Alarm system is triggered. Let us know if you have any more questions.