All Uber and Lyft have to do is label the rides appropriately. The drivers who like animals will pick them up. I have no problem with dogs, or other animals, riding but they can’t be on my seats. They walk all on the ground, grass, in and out of urine and feces, plus they shed all on my seats and I have to clean that up because my next passengers might be allergic to them or get it all on their clothes. Just label the damned orders and problem solved!
I had a passenger with a dog 🐕 who 💩 in my car. Guess who had to clean it up and Uber did not pay for it. I don’t engage with people with animals at all
Yes you are. It's no different than saying you aren't legally required to accept rides of a certain race. This is one of the few things you can be sued for.
@craxyman9025 I agree with you about support animals. I find it disgusting how people abused that. But I don't agree about service animals. People will sue. My brief research uncovered an Uber case that scored millions for this very reason. What determines whether the driver is also sued, comes down to how the plaintiff feels. If a driver is extremely rude, then the passenger will sue punitively. But if passenger only wants money, they'll only sue uber/Lyft. Furthermore, there's nothing stopping Uber and lift from suing you for breach of contract. I'd be willing to bet that if Uber has to pay, they'll try and make you pay too.
Call a cab, Take the bus! What these people do not understand is they do not pay us enough to take any extra risk then we already take!!! Take it up with lyft, Uber not the driver
They should order an Uber/Lyft pet ride instead of a regular X ride. We should not be forced to have pets in our personal cars, with no regard to our health, allergies, etc. I agree that Uber/Lyft should label the rides and service animal so we'll know & have a choice to accept the ride or not.
Jim, I think the best thing they can do Uber and Lyft is to send out and acknowledge that they are picking up a service animal with the person. Plain and simple makes it a lot easier and they should pay more. It isn't the passenger's fault. It's the company's fault for not letting the drivers know well in advance that you're picking up somebody with a service animal. So uber and lyft get on your game!!
A lot of areas do, but they're very limited. The Para Transit in my area only covers trips that they consider life sustaining such as medical appointments and shopping, and they only give you between 10:00 AM and 2:00 PM.
Some areas may not have taxis, and they're typically more than Uber or Lyft if they're in an area. The state of Florida pays a taxi company in my area $100 round trip to get me to and from my college.
@@richbeardsley1024 That's tough, but to suggest that private citizens who are giving strangers rides should be help to the same standards as actual licensed businesses is wild. These people literally go get their cars inspected, pictures taken and background then are given access to the app as drivers. They have no training and are completely left on their own. How can anyone tell them who they must pick up in their personal cars?
@@craxyman9025I'm done. I've tried to explain this in the simplest terms so your little mind can figure it out, but apparently it's not working. If you have a problem, take it up with Uber and Lyft. I don't mind educating people, but if they're too simple-minded to get it, it's not worth my time.
Don't drive for these services then. It's that simple. Uber and Lyft offer their services to the general public, therefore anyone that drives for these companies does as well. Service animals are medical equipment, and they have the right to go everywhere we go. Just like you wouldn't charge someone a wheelchair fee or a cane fee, you can't charge for a service animal. Please educate yourself on the law and come back to us when you can make some more sense.
@@richbeardsley1024You sound crazy as hell. Drivers don't have to do anything but what they've been doing. Tell me one driver who has been disciplined for doing this.
@@craxyman9025I know it does happen. This is exactly why I'm always prepared to record when the driver pulls up. I want to make sure I'm covered if a driver tries to refuse me. I'd also record the screen of my Uber or Lyft app if I had reason to believe the driver might try to be slick. A friend of mine had a driver keep accepting his ride so it wouldn't look bad on her record, then when he wouldn't cancel she started the trip without him in the car. I did have someone try to tell me that I had to notify them of a service animal, but thankfully she didn't end up charging me any extra cleaning fees. We do not have to notify drivers, and several service animal handlers advise against notifying them because of things like this. If I'm in a parking lot, I will tell them that because I'm visually impaired I won't see them, but that's it. I don't mention the dog. I try not to use Lyft because of how much it costs in my area, but if I ever have to I am aware stuff like this can happen. Thankfully most people haven't complained. Like it or not, they have the right to go wherever we go.
I have to say that "service animals", especially Dogs, are highly trained to be mild mannered and even tempered. I had several rides in the past where the SA known it's place in the vehicle, on the floor of the car, without the rider having to say a word. Several yrs. ago, I had a couple, both were blind and used one SA which sat on the floor of my compartment area with both riders without any incident. What Uber and/or Lyft could do is offer a service exclusively for such riders by Drivers who are accepting or feel comfortable and offer that Driver additional earnings for such a service, like an extra $1 - $2. Most of my trips with SA's resulting in a generous tip by the rider for accommodating themselves and SA's.
Right- Can the app have a toggle switch for animals?Because some drive may be allergic to pet hair which could severely impact the driver. That way animals are matched with drivers who are okay with animals.
I feel for these people as a fellow person disabilities, but I'm sorry this is my car, and as Uber and Lyft love to say they're technology companies, and not Taxi services. So I'm not letting someone tell me what to do with my vehicle I have to maintain and clean.
I don't have a problem with actual service animals like seeing eye dogs and such. Those animals are highly trained and pose no problems. They will lay down and not move until their owner tells them to. My problem is with these emotional support animals. I've had two so far and both were absolutely not trained service animals at all. One moved around all over my vehicle and wouldn't settle at all. The other also moved around for the whole ride, whined and cried and got up between the seats to get me to pet her. Both were friendly but definitely were not trained service animals. The issue is the riders know the buzz words. They say "This is an emotional support animal and you can't refuse to take us" and there is noting we can do. I've actually had them smirk at me when they tell me. I love dogs but from experience I don't want anything but trained dogs in my vehicle. They do jump up and such and when driving that is dangerous. The second customer I mentioned I picked up after another driver came and refused to take them. They made it clear they'd already called and filed a complaint. They were assured the driver's account would be immediately terminated. Apparently everyone has rights except us. As to your comments about wheelchairs. Well I may have to transport someone in a wheelchair and have no problem doing that, but what I do not have to do and will not do is transfer them from chair to vehicle or back nor will I handle their wheelchair lifting it up and lifting it out again. I won't even get into the lack of hygiene with a lot of wheelchairs. While I have experience and was trained in transferring patients, lifting them etc. Its certainly not my job any longer and leaves me open to liability if I drop them, they get injured in the transfer or something. Most drivers out there have no such training. What will be real interesting is that if an issue ever crops up over this will be that I am disabled and am unable to actually do such things physically so what will Uber and Lyft do. I already have problems with both companies doing Medicaid transports and a fair number of times these patients need transport from much more than an Uber or Lyft. I took one the other night from the ER to home. The elderly guy was in nothing but a hospital gown, had medical equipment attached to him and was completely out of it. He almost couldn't get out of my vehicle, had a lot of trouble, then managed to get out but turned around and fell back into my vehicle and almost went completely down instead of partially down. He could barely walk. What kind of liability does that leave for me not to mention Uber and Lyft. He hit his back and head on my sliding door. If he busted his head open or broke something then what? I won't even get into them almost never being ready to go and Medicaid playing games by putting in a different pick up point at the hospital while adding a message as to where they actually are. If you leave the pick up point to go where they really are the waiting time clock stops. Lovely ain't it.
OK, I can 100% respect service animals. But emotional support animals come on really I see somebody brought a baby horse on the bus saying it was just emotional support. This is crazy.
🎬 Uber and Lyft Drivers discriminating against Blind People 👀(00:01) The video discusses discrimination against visually impaired passengers with service animals by Uber and Lyft drivers. ⚖(00:40) Denying rides to blind people with guide dogs is illegal, yet it happens frequently. 👨🦯🐶(01:18) Bill, a passenger with Usher syndrome (blindness and deafness), shares his experiences of discrimination and frustration. 📊(02:36) A survey reveals that nearly 85% of guide dog users face ride denials, impacting their daily lives and well-being. 🏛(03:21) The Americans with Disabilities Act (ADA) mandates that service animals be allowed in public spaces, including ride-sharing services. 🗣(04:27) The video host, a rideshare driver, acknowledges the illegality of discrimination but expresses concerns from the driver's perspective. 🚗💨(06:52) He advises drivers who are uncomfortable with animals to simply drive away without stating a reason to avoid legal issues. 📢(07:26) The video suggests that Uber and Lyft should notify drivers in advance about service animals to prevent denials and protect themselves from lawsuits. 💰(09:06) Drivers often hesitate to accept rides with service animals due to low pay, lack of compensation for potential damages, and the absence of tipping culture. 🤧(13:12) The video highlights the lack of protection for drivers with allergies or fear of dogs. 😔(14:27) The low pay and lack of appreciation from passengers contribute to drivers' reluctance to go above and beyond. - Drivers face a dilemma between following the law and protecting their interests. - Ride-sharing companies need to implement better policies to support both drivers and passengers with disabilities. - Awareness and understanding of the challenges faced by both parties are crucial. ✅ Benefits: ✅ Raises awareness about discrimination against visually impaired passengers. ✅ Provides insights into the challenges faced by both drivers and passengers. ✅ Offers suggestions for improvement for ride-sharing companies. ❌ Cons: ❌ The host's personal opinions may come across as insensitive. ❌ Focuses more on driver's perspective than on solutions to discrimination. 👎 The video is informative but lacks balance and empathy, making it a borderline dislike.
Simple solution, just include option to let driver know you have service animal. I let people with service dogs in my and every single one of them let know in advance and told me they had blanket or towel for the car. But i completely understand every driver who does not allow them in the car.
So hear is what's going to happen Uber is going to get sued up the ass and forced to update their policy to make sure you pick up that passenger. You might want to quit before that happens,they might pass the lawsuit onto you cause you took it upon yourself to not follow new guidelines.
I can totally understand why Uber and Lyft don't want to employ blind drivers. I don't know that I would feel comfortable getting a lift from a blind driver
No not blind drivers. Some drivers like the creater of this video are happy to break the law and refuse to transport service animals. Rideshare RealTalk is another UA-camr that encourages people not to transport service animals. I wonder if that's who influenced this person.
Just so you know, although you can't charge for service animals just because, you can charge the person if their animal causes any damage to your vehicle. Example. your seat gets destroyed by a dog and you have to get it re-apulstered. Just like you'd be able to charge me if I destroyed the seat, you'd be able to charge me if my guide dog did it, and I agree with this. As service animal owners, it's our job to make sure our animals are well behaved and don't use the bathroom or do anything they're not supposed to in public. If my dog caused a significant amount of damage, service animal or not, I should pay just like anyone else. In situations like this, make sure you have pictures after that ride so you can prove the animal caused damage. Remember, you can't charge just because the animal left a lot of hair behind. Only if there's significant damage that you'd charge for even if there wasn't a service animal in your vehicle. Under the ADA, you can legally ask if it's a service animal required for a disability and what tasks it's been trained to perform. As long as the service animal is legitament, people shouldn't have a problem answering those two questions. If anyone tries to flash paperwork, it's very likely the animal is fake. Service animals are not required to have paperwork that identifies them as a working dog, and most real service dog teams try to avoid showing any form of ID if we can help it. If the service animal is showing any signs of aggression, you are allowed to kick it out.
This is the result of turning a real career and business as a taxi driver in to a gig as Uber driver, why 10 years ago nobody complained about this because taxi driver knew this is part of the job to pickup people with service animal, if the backseat getting hair that was ok you were not worry about next passenger attitude or starts it was a public service and you were getting paid, taxi drivers either rent that cab or use their own cab and that was a car for business but now a days any average guy wanna be a taxi driver because they have smartphone and drivers license with a 4 door car now things changed now everyone have different perspective. That’s on these companies who forced real taxi drivers out of business with their nonsense business model
Taxi services still exist in major population areas everywhere. These people can just call one instead of complaining about contract workers making business decisions.😊
What A GOOD DOG RILO! your the best , Rilo you take care of him no matter what ,, i can see it in Rilos eyes that the dog CARES for him dearly, what a good pup! man i love dogs just another reason to abslolutly love dogs ! and If you drive Uber or Lyft and you leave a blind man thier because hes blind or has a service dog, you have major issues that i hope you seek help, i dont care if you allergic to dogs, im jk i do care, but still damn guys dont be evil
Cant wait to hear how someone went into shock and wrecked the car on the news over it cus several people must be unalived for them to change anything. Pax always lie about their 'service' animals. Allowing them all over my seats nosing my window. So then i have to log off and clean my car for myself and any future riders. My blind people have always been great. Honestly i refuse any regular Lyft/Uber X rides in favkr of XL or comfort. I refuse to work certain areas or do any hospital or clinic pickups. I am not medical transport nor am i compensated to be. I also do t hear well and the app states this. So when they tell me to 'call' upon arrival thats an immediate cancel for me. Sorry not sorry.
For those of us that are visually impaired, we need you to audibly let us know you're there. Although we're able to access your name, car description, and license plate info in the app, it doesn't help some of us since we can't see that.
@@richbeardsley1024 i always roll down my window and address my blind pax. They have always been great. Ive had quite a few repeats so I take note of day and time to try and be there for them.
It’s against a lot but 80% of them are just fake. They can buy the surface animal harness most people do that but that’s not the point. The point is drivers are from different countries. They don’t understand this shit should’ve done a better job training but if you think about it, people drivers have a right against their religion to have animals in the car should be equal across-the-board
We have some things you called enamel service put they don't call it out because it is more expensive when you get the order it doesn't say enamel they have to faloo the roll to i have enamel before in my car small so nasty and scratch my laser when they lift my car i cod not pickup any more customer and uber doesn't think a nether customers gating to use the service and allergens to and they going to report use it's so much to it i can't explain it all put service enamel its not for as
Rideshare drivers should check online for products such as doggie blankets etc to drape over the seats when servicing customers w/disabilities to further accommodate persons with SERVICE animals atleast. This would INCREASE thier income and give more residents access to safe + convenient travel options.
These people are already using their own cars and are low paid workers...now you want them to pay for things to accommodate a very small percentage of passengers? Please stop.
@@craxyman9025 as I said it will increase their income. Having access to more passenger will increase their income. Maybe the the return on the blanket will come in a week , month, year BUT you WILL profit on the blanket. Especially since so many others refuse to get them.
All you drivers saying you dont have to follow the law regarding animals. You are incorrect and can get yourselves into serious trouble by refusing a service animal.
@@user-rz1un2sq1y No...I have a job that actually pays me well enough to live. I leave it to the literal tens of thousands of Uber and Lyft drivers that work daily and have been for the last decade and haven't faced any consequences.
Companies can not discriminate toward service animals. You are representing the companies as a driver and therefore are subject to the same law. Like it or not.
You work for the public. This is no different than saying you dont accept minorities, because they smell. Just as Walmart is a private company and private property. If you want to discriminate, get a different job.
Which job allows one to discriminate? Lol. I think they should stay drivers since literally no one has ever got into any trouble for skipping a passenger pick up. And how can anyone even prove it? There's no law saying anyone needs to pick up a dog and people don't wear "I'm blind or disabled" signs when standing waiting for a ride. Like the man said in the video, there's no incentive whatsoever for drivers to give a f.
@@craxyman9025 service dogs wear vests. It's against the law, you think because you're working a job with your own equipment the law doesn't apply? There's never an incentive, this is why it became law. Stores and businesses discriminated for the same reason, forcing a law.
@@kewlztertc5386 Those businesses face lawsuits. Name the driver who has been sued or held accountable in any way. Also, the so called emotional support dogs don't wear anything identifiable whatsoever, and there's no law that says service dogs have to wear vests and not all owners use them.
@@craxyman9025 you're ignorant of the law. Service dogs must wear vests. Emotional support animals aren't service animals. You have no legal obligations to accommodate emotional support animals. The fact that a driver hasn't been sued is only by chance. Perhaps a blind person hasn't had the ability to get the driver's information. I bet it has happened, and we don't know of it. Also they're sure to be fired.
@@kewlztertc5386 Bruh how dare you call anyone ignorant when you don't know wtf you're talking about. Vests may be forced wherever you live but that is not a federal law and it does not apply everywhere. I literally am looking on Ada.gov I'm not making it up 🤡. Service animals are not required to wear vests or have any type of ID.
All Uber and Lyft have to do is label the rides appropriately. The drivers who like animals will pick them up.
I have no problem with dogs, or other animals, riding but they can’t be on my seats. They walk all on the ground, grass, in and out of urine and feces, plus they shed all on my seats and I have to clean that up because my next passengers might be allergic to them or get it all on their clothes.
Just label the damned orders and problem solved!
Well said.
Service animals belong on the floorboard of the car. Real service animals do not sit on the seats of the vehicle.
I had a passenger with a dog 🐕 who 💩 in my car. Guess who had to clean it up and Uber did not pay for it.
I don’t engage with people with animals at all
I will pick up service animals but I will not pick up motional support animals. Service animals are trained. Emotional support animals are not.
That is true!!! I can understand that....
we are not a public space. we are a peer to peer service and not legally obligated to take service animals.
Yes you are.
It's no different than saying you aren't legally required to accept rides of a certain race.
This is one of the few things you can be sued for.
@@kewlztertc5386Ok...sue then and let's see how it goes.
This is definitely something worth researching.
Have you read the Americans with Disabilities Act?
@craxyman9025 I agree with you about support animals. I find it disgusting how people abused that.
But I don't agree about service animals.
People will sue. My brief research uncovered an Uber case that scored millions for this very reason.
What determines whether the driver is also sued, comes down to how the plaintiff feels. If a driver is extremely rude, then the passenger will sue punitively. But if passenger only wants money, they'll only sue uber/Lyft.
Furthermore, there's nothing stopping Uber and lift from suing you for breach of contract.
I'd be willing to bet that if Uber has to pay, they'll try and make you pay too.
Uber should not take a fee from the disabled and pay the drivers 100% , this will motivate drivers tp pick them up.
I agree
Call a cab, Take the bus! What these people do not understand is they do not pay us enough to take any extra risk then we already take!!! Take it up with lyft, Uber not the driver
Uber and Lyft is not a public service
My uber car isn't public. Those are ubers customers not mine. Im a independent contractor wtf. I can also sue as a independent contractor! 🤣🤷🏿🤦🏿
They should order an Uber/Lyft pet ride instead of a regular X ride. We should not be forced to have pets in our personal cars, with no regard to our health, allergies, etc. I agree that Uber/Lyft should label the rides and service animal so we'll know & have a choice to accept the ride or not.
Service animals are not pets. They are trained to perform a task, sometimes multiple, in order to help people with a disability.
I see an animal and I cancel and move on. I can’t have my car scratched up and dirty with hairy for $0.40 mile and they never tip too.
no way i would let anyone's pet in my car
"Pet" is different from a #serviceanimal ....
Jim, I think the best thing they can do Uber and Lyft is to send out and acknowledge that they are picking up a service animal with the person. Plain and simple makes it a lot easier and they should pay more. It isn't the passenger's fault. It's the company's fault for not letting the drivers know well in advance that you're picking up somebody with a service animal. So uber and lyft get on your game!!
pretty sure they have specialty services to provide to people like that
They could just call a normal taxi cab instead of some guy on the street using an app.
A lot of areas do, but they're very limited. The Para Transit in my area only covers trips that they consider life sustaining such as medical appointments and shopping, and they only give you between 10:00 AM and 2:00 PM.
Some areas may not have taxis, and they're typically more than Uber or Lyft if they're in an area. The state of Florida pays a taxi company in my area $100 round trip to get me to and from my college.
@@richbeardsley1024 That's tough, but to suggest that private citizens who are giving strangers rides should be help to the same standards as actual licensed businesses is wild. These people literally go get their cars inspected, pictures taken and background then are given access to the app as drivers. They have no training and are completely left on their own. How can anyone tell them who they must pick up in their personal cars?
@@craxyman9025I'm done. I've tried to explain this in the simplest terms so your little mind can figure it out, but apparently it's not working. If you have a problem, take it up with Uber and Lyft. I don't mind educating people, but if they're too simple-minded to get it, it's not worth my time.
But there are special companies that are designed to help people who are blind to are properly trained to help them with their needs
Their right? interesting well its my right to not have your animal in "MY VEHICLE"
You're wrong. When you signed up to drive for Uber and Lyft, you agreed to transport service animals. Did you not read the policies?
@@richbeardsley1024 lmao 🤣 I do food delivery if I did rides it’s still my car my choice don’t like it cry me a river
Don't drive for these services then. It's that simple. Uber and Lyft offer their services to the general public, therefore anyone that drives for these companies does as well. Service animals are medical equipment, and they have the right to go everywhere we go. Just like you wouldn't charge someone a wheelchair fee or a cane fee, you can't charge for a service animal. Please educate yourself on the law and come back to us when you can make some more sense.
@@richbeardsley1024You sound crazy as hell. Drivers don't have to do anything but what they've been doing. Tell me one driver who has been disciplined for doing this.
@@craxyman9025I know it does happen. This is exactly why I'm always prepared to record when the driver pulls up. I want to make sure I'm covered if a driver tries to refuse me. I'd also record the screen of my Uber or Lyft app if I had reason to believe the driver might try to be slick. A friend of mine had a driver keep accepting his ride so it wouldn't look bad on her record, then when he wouldn't cancel she started the trip without him in the car. I did have someone try to tell me that I had to notify them of a service animal, but thankfully she didn't end up charging me any extra cleaning fees. We do not have to notify drivers, and several service animal handlers advise against notifying them because of things like this. If I'm in a parking lot, I will tell them that because I'm visually impaired I won't see them, but that's it. I don't mention the dog. I try not to use Lyft because of how much it costs in my area, but if I ever have to I am aware stuff like this can happen. Thankfully most people haven't complained. Like it or not, they have the right to go wherever we go.
I have to say that "service animals", especially Dogs, are highly trained to be mild mannered and even tempered.
I had several rides in the past where the SA known it's place in the vehicle, on the floor of the car, without the rider having to say a word. Several yrs. ago, I had a couple, both were blind and used one SA which sat on the floor of my compartment area with both riders without any incident.
What Uber and/or Lyft could do is offer a service exclusively for such riders by Drivers who are accepting or feel comfortable and offer that Driver additional earnings for such a service, like an extra $1 - $2.
Most of my trips with SA's resulting in a generous tip by the rider for accommodating themselves and SA's.
I'm not put a dog in my 🚗
Right- Can the app have a toggle switch for animals?Because some drive may be allergic to pet hair which could severely impact the driver. That way animals are matched with drivers who are okay with animals.
I feel for these people as a fellow person disabilities, but I'm sorry this is my car, and as Uber and Lyft love to say they're technology companies, and not Taxi services. So I'm not letting someone tell me what to do with my vehicle I have to maintain and clean.
Facts I’ve picked up a blind person no issues they didn’t have a dog but ya
How did they know the person yelling was the rideshare driver?
I am going to shout this if i see any disabled person that isn't my client.
I don't have a problem with actual service animals like seeing eye dogs and such. Those animals are highly trained and pose no problems. They will lay down and not move until their owner tells them to. My problem is with these emotional support animals. I've had two so far and both were absolutely not trained service animals at all. One moved around all over my vehicle and wouldn't settle at all. The other also moved around for the whole ride, whined and cried and got up between the seats to get me to pet her. Both were friendly but definitely were not trained service animals. The issue is the riders know the buzz words. They say "This is an emotional support animal and you can't refuse to take us" and there is noting we can do. I've actually had them smirk at me when they tell me. I love dogs but from experience I don't want anything but trained dogs in my vehicle. They do jump up and such and when driving that is dangerous. The second customer I mentioned I picked up after another driver came and refused to take them. They made it clear they'd already called and filed a complaint. They were assured the driver's account would be immediately terminated.
Apparently everyone has rights except us.
As to your comments about wheelchairs. Well I may have to transport someone in a wheelchair and have no problem doing that, but what I do not have to do and will not do is transfer them from chair to vehicle or back nor will I handle their wheelchair lifting it up and lifting it out again. I won't even get into the lack of hygiene with a lot of wheelchairs. While I have experience and was trained in transferring patients, lifting them etc. Its certainly not my job any longer and leaves me open to liability if I drop them, they get injured in the transfer or something. Most drivers out there have no such training.
What will be real interesting is that if an issue ever crops up over this will be that I am disabled and am unable to actually do such things physically so what will Uber and Lyft do.
I already have problems with both companies doing Medicaid transports and a fair number of times these patients need transport from much more than an Uber or Lyft. I took one the other night from the ER to home. The elderly guy was in nothing but a hospital gown, had medical equipment attached to him and was completely out of it. He almost couldn't get out of my vehicle, had a lot of trouble, then managed to get out but turned around and fell back into my vehicle and almost went completely down instead of partially down. He could barely walk.
What kind of liability does that leave for me not to mention Uber and Lyft. He hit his back and head on my sliding door. If he busted his head open or broke something then what? I won't even get into them almost never being ready to go and Medicaid playing games by putting in a different pick up point at the hospital while adding a message as to where they actually are. If you leave the pick up point to go where they really are the waiting time clock stops. Lovely ain't it.
These rides are always more trouble than the pay.
What if you’re allergic to dogs?
Tim, I agree TRUE service animals are allowed.
However, Emotional Support Animals are not recognized by the ADA as service animals
Exactly if you don’t want a trip, just drive off lmao it’s ur own car, I never say I don’t take animals
OK, I can 100% respect service animals. But emotional support animals come on really I see somebody brought a baby horse on the bus saying it was just emotional support. This is crazy.
Miniature horses can be classified as service animals, but it's not common. Dogs are typically the preferred choice.
That’s why they got Uber pet let them use that option people hate having dog fur in their cars
Since service animals are NOT pets, we are not required to pay for Pet if we don't want to, and companies cannot make us.
@@richbeardsley1024 true
Isn't there an amendment for small business owners in the Americans disability act?
🎬 Uber and Lyft Drivers discriminating against Blind People
👀(00:01) The video discusses discrimination against visually impaired passengers with service animals by Uber and Lyft drivers.
⚖(00:40) Denying rides to blind people with guide dogs is illegal, yet it happens frequently.
👨🦯🐶(01:18) Bill, a passenger with Usher syndrome (blindness and deafness), shares his experiences of discrimination and frustration.
📊(02:36) A survey reveals that nearly 85% of guide dog users face ride denials, impacting their daily lives and well-being.
🏛(03:21) The Americans with Disabilities Act (ADA) mandates that service animals be allowed in public spaces, including ride-sharing services.
🗣(04:27) The video host, a rideshare driver, acknowledges the illegality of discrimination but expresses concerns from the driver's perspective.
🚗💨(06:52) He advises drivers who are uncomfortable with animals to simply drive away without stating a reason to avoid legal issues.
📢(07:26) The video suggests that Uber and Lyft should notify drivers in advance about service animals to prevent denials and protect themselves from lawsuits.
💰(09:06) Drivers often hesitate to accept rides with service animals due to low pay, lack of compensation for potential damages, and the absence of tipping culture.
🤧(13:12) The video highlights the lack of protection for drivers with allergies or fear of dogs.
😔(14:27) The low pay and lack of appreciation from passengers contribute to drivers' reluctance to go above and beyond.
- Drivers face a dilemma between following the law and protecting their interests.
- Ride-sharing companies need to implement better policies to support both drivers and passengers with disabilities.
- Awareness and understanding of the challenges faced by both parties are crucial.
✅ Benefits:
✅ Raises awareness about discrimination against visually impaired passengers.
✅ Provides insights into the challenges faced by both drivers and passengers.
✅ Offers suggestions for improvement for ride-sharing companies.
❌ Cons:
❌ The host's personal opinions may come across as insensitive.
❌ Focuses more on driver's perspective than on solutions to discrimination.
👎 The video is informative but lacks balance and empathy, making it a borderline dislike.
Simple solution, just include option to let driver know you have service animal.
I let people with service dogs in my and every single one of them let know in advance and told me they had blanket or towel for the car. But i completely understand every driver who does not allow them in the car.
Uber/Lyft NEED TO TELL US when there is a animal on the ride. That easy
The only incentive is to make them a private client. If the person sucks it the last ride. 1 star and report of behavior.
I let pets in my car if they’re in a cage or stay in their lap
So hear is what's going to happen Uber is going to get sued up the ass and forced to update their policy to make sure you pick up that passenger. You might want to quit before that happens,they might pass the lawsuit onto you cause you took it upon yourself to not follow new guidelines.
I can totally understand why Uber and Lyft don't want to employ blind drivers. I don't know that I would feel comfortable getting a lift from a blind driver
No not blind drivers. Some drivers like the creater of this video are happy to break the law and refuse to transport service animals. Rideshare RealTalk is another UA-camr that encourages people not to transport service animals. I wonder if that's who influenced this person.
Just so you know, although you can't charge for service animals just because, you can charge the person if their animal causes any damage to your vehicle. Example. your seat gets destroyed by a dog and you have to get it re-apulstered. Just like you'd be able to charge me if I destroyed the seat, you'd be able to charge me if my guide dog did it, and I agree with this. As service animal owners, it's our job to make sure our animals are well behaved and don't use the bathroom or do anything they're not supposed to in public. If my dog caused a significant amount of damage, service animal or not, I should pay just like anyone else. In situations like this, make sure you have pictures after that ride so you can prove the animal caused damage. Remember, you can't charge just because the animal left a lot of hair behind. Only if there's significant damage that you'd charge for even if there wasn't a service animal in your vehicle. Under the ADA, you can legally ask if it's a service animal required for a disability and what tasks it's been trained to perform. As long as the service animal is legitament, people shouldn't have a problem answering those two questions. If anyone tries to flash paperwork, it's very likely the animal is fake. Service animals are not required to have paperwork that identifies them as a working dog, and most real service dog teams try to avoid showing any form of ID if we can help it. If the service animal is showing any signs of aggression, you are allowed to kick it out.
This is the result of turning a real career and business as a taxi driver in to a gig as Uber driver, why 10 years ago nobody complained about this because taxi driver knew this is part of the job to pickup people with service animal, if the backseat getting hair that was ok you were not worry about next passenger attitude or starts it was a public service and you were getting paid, taxi drivers either rent that cab or use their own cab and that was a car for business but now a days any average guy wanna be a taxi driver because they have smartphone and drivers license with a 4 door car now things changed now everyone have different perspective. That’s on these companies who forced real taxi drivers out of business with their nonsense business model
Taxi services still exist in major population areas everywhere. These people can just call one instead of complaining about contract workers making business decisions.😊
What A GOOD DOG RILO! your the best , Rilo you take care of him no matter what ,, i can see it in Rilos eyes that the dog CARES for him dearly, what a good pup! man i love dogs just another reason to abslolutly love dogs ! and If you drive Uber or Lyft and you leave a blind man thier because hes blind or has a service dog, you have major issues that i hope you seek help, i dont care if you allergic to dogs, im jk i do care, but still damn guys dont be evil
Cant wait to hear how someone went into shock and wrecked the car on the news over it cus several people must be unalived for them to change anything. Pax always lie about their 'service' animals. Allowing them all over my seats nosing my window. So then i have to log off and clean my car for myself and any future riders. My blind people have always been great. Honestly i refuse any regular Lyft/Uber X rides in favkr of XL or comfort. I refuse to work certain areas or do any hospital or clinic pickups. I am not medical transport nor am i compensated to be. I also do t hear well and the app states this. So when they tell me to 'call' upon arrival thats an immediate cancel for me. Sorry not sorry.
For those of us that are visually impaired, we need you to audibly let us know you're there. Although we're able to access your name, car description, and license plate info in the app, it doesn't help some of us since we can't see that.
@@richbeardsley1024 i always roll down my window and address my blind pax. They have always been great. Ive had quite a few repeats so I take note of day and time to try and be there for them.
It’s against a lot but 80% of them are just fake. They can buy the surface animal harness most people do that but that’s not the point. The point is drivers are from different countries. They don’t understand this shit should’ve done a better job training but if you think about it, people drivers have a right against their religion to have animals in the car should be equal across-the-board
We have some things you called enamel service put they don't call it out because it is more expensive when you get the order it doesn't say enamel they have to faloo the roll to i have enamel before in my car small so nasty and scratch my laser when they lift my car i cod not pickup any more customer and uber doesn't think a nether customers gating to use the service and allergens to and they going to report use it's so much to it i can't explain it all put service enamel its not for as
Rideshare drivers should check online for products such as doggie blankets etc to drape over the seats when servicing customers w/disabilities to further accommodate persons with SERVICE animals atleast. This would INCREASE thier income and give more residents access to safe + convenient travel options.
These people are already using their own cars and are low paid workers...now you want them to pay for things to accommodate a very small percentage of passengers? Please stop.
@@craxyman9025 as I said it will increase their income. Having access to more passenger will increase their income. Maybe the the return on the blanket will come in a week , month, year BUT you WILL profit on the blanket. Especially since so many others refuse to get them.
@@craxyman9025💯
All you drivers saying you dont have to follow the law regarding animals. You are incorrect and can get yourselves into serious trouble by refusing a service animal.
Prove it. When did a driver get in trouble anywhere in this country?
@@craxyman9025No one has forced the issue. Would you like to try your luck and try to be the lucky one?
@@user-rz1un2sq1y No...I have a job that actually pays me well enough to live. I leave it to the literal tens of thousands of Uber and Lyft drivers that work daily and have been for the last decade and haven't faced any consequences.
Companies can not discriminate toward service animals. You are representing the companies as a driver and therefore are subject to the same law. Like it or not.
Ok so show me the consequences that any driver faced for doing this then.
You work for the public. This is no different than saying you dont accept minorities, because they smell.
Just as Walmart is a private company and private property.
If you want to discriminate, get a different job.
Which job allows one to discriminate? Lol. I think they should stay drivers since literally no one has ever got into any trouble for skipping a passenger pick up. And how can anyone even prove it? There's no law saying anyone needs to pick up a dog and people don't wear "I'm blind or disabled" signs when standing waiting for a ride. Like the man said in the video, there's no incentive whatsoever for drivers to give a f.
@@craxyman9025 service dogs wear vests.
It's against the law, you think because you're working a job with your own equipment the law doesn't apply?
There's never an incentive, this is why it became law. Stores and businesses discriminated for the same reason, forcing a law.
@@kewlztertc5386 Those businesses face lawsuits. Name the driver who has been sued or held accountable in any way. Also, the so called emotional support dogs don't wear anything identifiable whatsoever, and there's no law that says service dogs have to wear vests and not all owners use them.
@@craxyman9025 you're ignorant of the law.
Service dogs must wear vests.
Emotional support animals aren't service animals. You have no legal obligations to accommodate emotional support animals.
The fact that a driver hasn't been sued is only by chance. Perhaps a blind person hasn't had the ability to get the driver's information. I bet it has happened, and we don't know of it. Also they're sure to be fired.
@@kewlztertc5386 Bruh how dare you call anyone ignorant when you don't know wtf you're talking about. Vests may be forced wherever you live but that is not a federal law and it does not apply everywhere. I literally am looking on Ada.gov I'm not making it up 🤡. Service animals are not required to wear vests or have any type of ID.
stand with the IDF, same tRump 95b