Update! SPOILER I actually picked up the car today (it came in early) and I love it! Going from driving for seven years in a '99 beater to now driving in a '24 brand new hybrid- the improvement is absurd lol. I've learned so much from reading the comments on this video and I wish I had a time machine to go back and use some of your tips 😂 Thank you all for watching!! Edit: ALSO, because I'm tired of responding to the individual comments. Yes, 8.29% apr for 84 months is high, if I paid on schedule it would amortize to about 5k in interest. I plan to pay it off early, but chose the longer term for lower payments as a financial "cushion." The credit card I'm using for the remaining 4.8k is a new credit card with 0% apr for 18 months, not something with 15-20% interest. Update 5/22/24: This vid is public again. There was some drama with the dealership but basically I agreed to censor the salespeople's names as a courtesy. The first salesman was only two weeks into the job so be nice in the comments, we all have to start somewhere.
I don't mind at all! No extra discount from what you see in the video, it was 26,800 all said and done. I turned down all the warranties and lifetime packages of course ;)
@@fourdashergames That seems fair. 👍🏻 I haven't finished watching your video yet as it was elevating my BP a bit. You have way too much patience 😀, I would've walked out by now. Last month, I went looking for a Corolla Hatch but was told, it's a 12+ month wait. So, went to Subaru and got myself a Crosstrek. Two minutes of negotiating and it was down. I hate salespeople, they suck. Congrats. 🚗
Dealerships today try to keep the rhetoric going that there's some kind of supply shortage in new cars, like during the covid years due to transportation delays. There's no longer any shortage. Toyota and Honda happen to be good cars so they sell fast and have trouble keeping inventory. Go to Ford, Chrysler, Dodge, etc and they have cars sitting for months. They are taking $4000-7000 off sticker.
@@DaveDepilot-KFRG dude my local mall, the southbay galleria in la county has like atleast 300 cars parked in the lot from dealerships that aren't selling them. stickers adn all the information on them lmfao its so bad.
hybrids are in fact hard to keep on the lot these days. The EV's are taboo for many clients, which lands them on a hybrid model in search of better fuel economy. And the corolla is one of the best selling cars on the planet, so this checks out tbh.
i honestly don't know how swarmy dealerships stay in business. Anyone who does a little bit of research when car shopping can instantly tell when they're getting priced gouged. One look at those fees...I'm out of there. Don't put a out the door price on your website...I'm out of there. I'm not even showing up.
@@Novaximusdealerships understand youre probably desperate for a car and your other option is the used market which is horrible right now. I can imagine most dont fold
@@NovaximusYou’d be SHOCKED just how many people do zero research. Tons of people walk into dealers, tell them what they want to pay per month, test drive a few (or even one) car, and then drive off with it. Thats why you see “sign and drive” events with zero down because people WILL make these huge financial decisions impulsively. When my cousin got her first car, I kid you not she bought THE very first car she test drove. Was at the dealer for less than two hours and drove it home.
@@DBCOOPER888 Still takes him from A to B in the same way and probably has more 200-300k miles before it gives any major problems. So yep, a new car is not a need for 99% of people out there.
Once was haggling hard for a new car and salesman used the line "whats this car really worth to you?". Well i could not resist. I said " if i drive it off the lot, turned around and wanted to immediately sell it back to you. Whatever you offer is how much its worth to me.". He had nowhere to go with that argument.
That just made me think, this could be great education content for kids. Show them what a sleezebag is like and inform that drug dealers will also be full of shit. Obviously also educate about negative effects and addiction and money et cetera, but this could help too.
I'm 58 and the most surprising thing about this video is ... nothing . VERY, VERY little has changed since i last purchase a car 34 yrs ago . Its remarkable considering how many other consumer experiences have undergone all sorts of radical changes . Kudos for being friendly but holding firm. Usually people have to leave and come back to effectively negotiate (at least for cars that are not in hi demand)
@@TheMrplayitsafeand it IS remarkable how little has changed-- especially considering the dev of the internet and ( allegedly) better informed consumers
@@fourdashergames bro not even, when these mfs are clearly circle jerking each other to try and squeeze every unnecessary cost out of the customer, u cant help but just sit back and laugh (on the inside) knowing their high school level psychology isnt gonna do shit, like when the sales manager came over to check on his associate, wildly tapping the desk with his pen, like that was some kind of distress call that he cant get out of this 😂😂 or when he already knew the "outrageous" price you countered, 26, cause he thought him spitting that out would get the point across its WAY to low, or was that what the morse code desk tapping was for 😂
@@fourdashergames Idk man doesn't seem like you're awkward in the way you seem to mean. Maybe you were a bit quiet / reserved but this shows you understand both conversation and business really well, not awkward at all.
@@Dexteritas55 I think the distinction there would be the internal feelings of awkwardness as opposed to an external projection of awkwardness, if that makes sense. With years of dealing with personal awkwardness some may improve on the external projection but still retain the internal. Just my thoughts anyway, every situation is different and "awkwardness" is a relative term
@@bobpiff5161 Historically most service is not done at dealerships. In the past 10 or so years dealerships have put a lot of time and effort to change this, so most recent polling suggests around 35% of American's service their vehicle at the dealership VS a service center.
So they bought out the rights a long time ago, making it illegal to buy cars that way. Forcing us to buy thru the stealership, which adds on their profits.... (Corporate junior accountant for a stealership, until i one day become the comptroller)
You know there's like a million people who make a living working at a dealership?? Sales/service/parts/body shop/office. You want to put all those people out of work?? Seems like a short sighted solution to not getting f'd by a dealer. The other option, and more simpler imo would be if you don't like the deal they're offering, walk away.
UK here. There are a number of non-dealer car retailers who have the windscreen price and that's it. You will not get One Penny discount. People have become so sick of all the haggling, fees, bull, that they are quite popular. Years ago, I went with my bro to buy a car and he wont stand for any nonsense. After the sales guy said 'I'll have a word with the Manager' the second time, he said, 'if you walk off one more time I'm out of here.' So, a few minutes later, he was 'Off to see his Manager' Rick just walked straight out, with the salesman pleading with him to come back in. 'Nope! Told You!' And off we went.
@@TrendyTryhard Unlike buying a toaster, you have all the hidden adjustments behind the scenes in pricing. Also, the higher cost of automobiles affords wiggle room. Plus buying a car is "making a deal" as opposed to shopping prices on a hang tag. Buying a car is not the same as buying a toaster in Walmart. That's a false comparison.
@@jeffrey3498 Actually, depending on the circumstances, sometimes you can negotiate the price of smaller ticket items as well. I once bought a $500 vacuum cleaner for $225. It was new at the time and I still have it.
I was looking at a certified used vehicle, which I had confirmed over the phone that the asking price included the certified used price. The sales manager typed up an order with an added certification fee of $1500, and a "acquisition fee" (on a sale, not a lease)of $2000. I laughed at him and walked immediately. He chased me out the door, and repeatedly called my phone. "Nope, we're done".
@@genoaoak I had a similar experience many years ago, buying a BMW m3. I walked out, and by the time they called me a couple of days later I had already purchased a used CLK55. My only regret is not keeping that car forever. What a joy to drive. When I bought it I told the MB dealer my tale of woe and basically said, you can have my business if you don’t make me feel like you’re trying to screw me. They did a great job of it.
"Before you leave, let me talk to the manager..." What a load of BS: an ancient system using a salesperson going back-and-forth to a manager (supposedly) just to wear the customer down until he/she just wants to get the damn car and get out of there. Such a frustrating waste of time. I tried using email to contact dealers for my last purchase, and only 1 out of the 5 even cared to reply.
What was really meant by that statement is "I think I'm more intelligent than you and I'm going to try to get you on my side by playing you with a comment". I had a former detective try some bullshit like that on me at work one time and I didn't know what it was but I didn't appreciate it. I told him I wasn't changing my position and to talk to my boss. When I talked to my boss about it afterwards to see if he had gone to him, my boss said no and I told him what the guy said. He kind of chuckled a little bit and said that's just something that he did as a police officer to try to trip up the person he was interviewing and he tried to use it on you. That is what pissed me off.
Dealerships are there to scam car buyers, don't buy from them unless you have excellent credit buy through ur bank, if he had 750 or above credit for sure he'll get a better offer than $26k
When you are willing to walk away, they will deal. I've had to completely leave the dealership, then I'd get a call later offering me less. Lol. But you can do better buying a used one so someone takes the initial depreciation hit. I'm not sure I'll ever buy a new car again
I love how he's negotiating the whole time like the $899 "processing fee" isn't pure profit for them, lol. The whole dealership model is such an embarrassment. Congrats on negotiating it!
definitely, to help pay the titling office fee, and storage of your private information. They needed tp dp thos because times before this they would invoice quite a few vehicles and they need to protect other aspects of their business. I mean, have you not seen the closing cost fees of houses nowadays?
I went to that same dealership looking for a Tacoma, the employees were rude to me until they asked what I do for a living. Once they found out that I’d be making good money, their attitude completely changed and they were all of a sudden willing to work with me.
New car sales here: the processing fee is for documents required to buy and own, title, registration, plates. The adjusted market value is the pure profit part. A lot of east and west coast dealers have that as an addendum because they know it will sell eventually. On the proposal we usually show 899/900 dollars because we over estimate and then the state tells us what it will be to register on the day of delivery. Hope this adds clarity
Haggling for a car is easy. You don't. Here is the process to use. Step 1- Go to first dealer and find the vehicle you want to buy. Tell the salesman you want his best out-the-door price (this includes tax, title, everything) for the vehicle and that you will be paying cash. Only ever talk about the out-the-door price. When he brings you the out-the-door price, ask him if he can go $1000 lower. Whether he can or not, now tell him that you are going to his competing dealers around the area and if he has the best price then you will be back or call him to beat his competitors. Step 2 - Go to another dealer and ask them the same thing, then take $1,000 off the previous dealers price and tell them that this is the price they have to beat from their competitor. If they can't beat it, then say thanks and walk away. If they can beat or match it, then tell them you are still shopping around and going to another competitor to see if they can beat them. Step 3 - Repeat Step 2 for all the dealers in about a 4-5 hour radius around where you live. Eventually you will get the bottom price that any dealer can offer you because saleman will start making comments to you like, "They can't sell you that car for that price. They are lying to you." Tell the salesman that if the other dealer is lying then you will be back to purchase the car. I have done this with every car I have owned. My last vehicle purchase was a new Subaru Forester. The MSRP was $32,500 (not including tax, title, etc.). The first dealer's out-the-door price was $30,000. I took the car home for $25,000 after visiting 5 dealers around the Tampa & Orlando areas. We also financed the car and never planned to pay cash for it. When the saleman asked about me saying I was gonna pay cash, I just told him I changed my mind. This only works for new cars, but I have been doing this for about 10 years now for myself and my close friends. Saleman will be frustrated and mad at you all day, because in the end, they think the other dealers are out bidding them, but really you are just the one in control without them knowing. I was taught this technique years ago by a sales manager at Mazda that was a friend of my dads.
NEVER tell a salesman or dealership you're paying cash. They make really good money on financing and if you aren't financing through them, they will not come down as low on the price.
The last time i bought a car, they wanted me to finance it as opposed to paying cash. They said just pay it off after the first month. So idk how saying you'll pay cash is a selling point. Be that as it may, i'm in the market for a new car soon and gotta refresh my haggle skills. Dealers dont' seem as desperate to sell cars today for some reason.
I was on the Toyota lot the other day looking at an '05 Prius they were trying to sell for $5k.. pretty hard to justify that with an $899 processing fee. Pretty ridiculous lol.
Actually he said 'in a couple years' or something like that. The response meaning they were SO overpriced it would take him more than a year to save up the difference! LOL
The name of the sales game is persistence. They'll keep working on you, playing good cop; bad cop. That's why the manager gets involved. They won't take a loss.
I wouldn't have been that polite, and just said, " 'See ya later." I actually wouldn't simply go to a dealer, starting from scratch with a salesperson.
Lol honestly bartering is fun. Even if you can't talk them down on the price, walking away is empowering because they thought they could getcha but they didn't.
@@ddjohnson9717 Bro considers a Bugatti or smth a high demand vehicle but doesn't understand that vehicles in demand = mass produced that sell hundreds of thousands quite comfortably so they keep the factory at full speed for years
I think this is a fantastic video for anyone who wants to learn how to negotiate in the dealership. Friendly, confident, firm, and not desperate. Well done.
It's a good video to check out, though he didn't strike me as completely confident and firm, rather, gullible to the typical car salesman's lines ( pressuring, attempting to get him to be grateful for how lucky he is, "below MSRP" ), being convinced it's a "great deal". In all fairness, on a bad day I could possibly do the same thing as the buyer. It's not a good thing. Which is why I watch these kinds of helps and videos to strengthen my skills as a buyer. Gotta do the work. Part of that is admitting when someone's taken you / when you've played the sucker. ( Been there, done that. With practice I got better at being in control of such business encounters, though if I'm not careful I can be buttered up again like a Thanksgiving turkey. )
He should’ve walked out $23k OTD tbh. 😂 he’s playing badly. I got a Volvo XC 40 2024 model. $330 a month lease 36 months 2.8k OTD. It’s a bad model Corolla 😂 all he had to say “I’m at $26k, either you can do it or you can’t. I’m here to buy rn. Tell me ball is in your court. They won’t play games. They want business they’ll do it”. Don’t play the game. Be honest
First off, 7.9% for ANY car loan is robbery (even with today's inflation) but any financial planner will tell you that a 84 month car loan is a TERRIBLE idea. You'll be upside down in that car until the last 12 months of the loan.
Everytime you made progress in the deal was when you maintained complete silence after an offer. The first one to talk loses and people are generally very uncomfortable with silence. Good job!!!
High demand, low supply. Then you look at the lots of a ton of these dealerships and they have the exact same cars on their lots for months on end or more.
It is kinda fun. Did this on a 2020 Camry Hybrid they advertised at $23,200, then it ended up at $29K+ out the door. The dealer had the vehicle since last August and couldn't sell it. He finally came back to me saying his cost was $27+K. I wasn't going to go higher than $25. It's not my fault he over paid for the car.
nah, former salesman are actually much nicer to the other salesman because we see them as human beings and not evil. I just look for a fair discount and buy the car. That's it. I'm not going to grind him down for hours or disrespect him like every other customer he talks to. Salespeople are the easiest people to sell, because we have empathy for the salesperson.
We should create a culture where we are all sharing our experiences during negotiation, one of the main ways we get screwed is because this kind of stuff is all behind closed doors
Exactly! I bought my first motorcycle from a family member a few years ago, I tried to negotiate a price and it was awkward as hell and tough but it worked in the end. It's nice to see how someone else does it.
If this is interesting, imagine how a conversation would go as a single female trying to buy a car and negotiate. 10x more condescending, but I use it to my advantage because if they want to treat me like an idiot, I have more reason to not do business with them. I had one dealership make such rude remarks to me that I flipped the switch and ended up purchasing from them anyways, suing them for their illegal finance practices and won. So I got the last laugh there.
The script is always such a slog to work through. Took me an hour to get mu price last time, and that before COVID and the "adjusted market value" nonsense.
Seems like the trick is being totally ok if the sale falls through - that's where the power is. Don't buy when you absolutely need a car or else your emotions become a factor.
Absolutely. My first car I needed desperately as the car I was given (beater worth a few hundred) was screaming its last breaths; ended up getting completely fleeced by the dealer...but it was a honda and I knew as long as I kept it well maintained I was good for a long time. Fast forward to buying my fiances car and it was obvious to dealers I didn't NEED it. Got a great deal with addons thrown in for free after I walked from about 6-7 different offers from different dealers.
The number one no-brainer for any sale or negotiation: ALWAYS BE PREPARED TO WALK AWAY. Never settle for anything until or panic buy/pressure yourself into buying anything unless it works for you. If it doesn't, leave and keep looking elsewhere. It's truly pathetic that this previously golden rule is no-longer practised.
I went car shopping with a friend once. He wasn’t in need, he just didn’t love his car or the MPG and was interested in getting something smaller. We went to this lot and the car salesman was pushing him hard to make a purchase well beyond the amount my friend had gone in expecting to spend (which he’d told the salesman at the start, obviously the salesman didn’t care). After the salesman went to talk to his manager about the insane discount he was risking his job to give us, I had time to speak privately with my friend and I talked him out of the purchase because it was a) unnecessary, b) more than the car was worth, which he was aware of, and c) he only wanted to buy it because the salesman had told him there was a time crunch on the offer than the salesman himself had come up with and now needed to clear with his boss. Clearly the whole thing was just a technique to pressure him to buy or he’d miss out. I’d been sort of making discouraging comments the whole time, so when my friend decided not to buy the car the salesman tried to pressure him a bit harder while I kept reminding him that he didn’t need to buy it and there would be other cars he’d be better off buying since it wasn’t his dream car, etc.. The salesman gave me the dirtiest look every time, which really showed his true colors, and when we were driving away he even ran up to the car to offer ANOTHER deal. At that point my friend was now thinking more about buying something based on what he actually wanted and not something he sort of wanted and would only buy because of FOMO, so the salesman should have known it was over but he couldn’t let it go. I think he thought that because we were young (23ish) we’d be easy to manipulate, which I guess we almost were. But yeah, he looked at me like I’d killed his pet or something just because I used rational thinking instead of letting him dictate the logic of the decision. I get that these salesmen need to make sales to pay the bills, but it doesn’t justify the manipulation. Leveraging the financial desperation of the customer to make a sale, often times one that places them under greater financial burden than necessary, is pretty messed up. Especially when you consider that for so many Americans, a car is a necessity and not a luxury.
Back in 2012 I went shopping for a used car. Ultimately I stopped at a larger dealership being unsatisfied at what I found at the local smaller lots. They only had a handful of used cars but one of them was a 1999 Lincoln Town car with 100,000 mi single owner which was traded in. Not exactly what I was looking for but seems like a solid choice. I told the guy I had $4,000 to spend and I would give him that because it exceeded what the car booked for and I'm sure he didn't give much for the trade-in. They proceeded to tell me that the car was $9,000. I said look... I got four grand to spend it's either going to buy this car or it's not and I'm not going to haggle with you nor am I going to spend anymore. If you come back with an offer of $4,000 and a penny I'm walking out the door. So they came back with no less than five counter offers each lower and lower. At the last offer which was probably $600 more than I had to spend I proceeded to walk out the door. Lo and behold the salesman came running after me and said they would sell it for me for $4,000 tax title and license. Obviously times have changed and car prices are not what they used to be. With that said car prices are massively overinflated. And sadly enough car repairs are seemingly at an all-time high as well. I'm still more inclined to keep my old town car going down the road and to invest in something that's immediately going to lose a huge amount of its value as soon as I drive it off the lot. I don't make a ton of money so I have to be as frugal as possible. I don't understand how the car companies don't take into account the millions of Americans who would like to have a new car that are simply priced out of it. And I'm talking about basic transportation. I don't need all this electronic crap that they keep adding on. I don't need or want any of it. I would rather them take the money they put into that junk and make a more reliable car. So I'm just going to keep on driving my 99 town car that now has 203,000 miles on it.
Yes. Nobody wins in a shouting match. It just isn't a good thing ever. Just calmly get up and leave if you're being pressured into buying something you do not want nor asked for.
@@Iz0pen Haggling is a third world disease. I'm surprised anyone can deceive another under god's eyes, especially in a country as religious as America.
@@markbracey7711 The taxes in the UK push up the price, there is no 20% VAT in America, its insane what Brits pay for cars, but they do swap cars often as they want the latest thing, Many Americans buy a car and drive the wheels off it, I have a 91 4 runner and a 94 Camry.
I was in sales too, but for furniture. People appreciate it if you treat them like a person not prey. I've had tons of people come in knowing what they want. We just narrow it down and talk about what they really want to get. Sometimes I show them better things for a higher price, but I never forced them. Literally had people coming back to me because they liked my attitude.
1:22 LOL!! “Non tax fees - 76.75$”. Also… “Adjustment market value”? This sound like “we are breaking the law by selling a different price than advertised.”
Not hard to do when its grossly overpriced! Dealerships always start super high because they know this will happen. I think the most important lesson here is be OK with walking away no matter what and show them you mean it.
@@fourdashergamesman, how many times did you read “never split the difference” before coming in there? the cost/value of a new car is irrelevant to what you’re actually negotiating- Regardless of how people feel about the price tag. I think you budged only as much as you needed to, probably not a dollar more. A clinic in negotiating skills. Enjoy the new whip, I hear the modern QoL features are pretty nifty lol
The other day I answered the dealer's cold call, they pushed hard to make an appointment because "the car you're interested in [online] is in high demand, we can't keep it on the lot" - so I go in there anyway a few days later like I had planned, and walked the lot to see. Lo/behold, they have several dozen of the same model and color including the one I was looking at and others. All of them quite dusty having been there a while. Oops.
$1995 adjusted market value. Fucking ridiculous. This is why I absolutely refused to buy a car from a dealership that did mark-ups. News flash: there are dealerships that don’t do mark-ups. Call the dealership first and ask if they do mark-ups on their cars. If they do, then hang up and call another dealership.
As a former salesman, these are the best people to deal with, here's what I want, if you do that, I'll shake your hand. Usually end up with them happy with a "close enough" type deal. The easiest deals are other salespeople, cards on the table, here's where I am, let's make something work.
Yeah, it's great when a guy comes in and is willing to pay over MSRP (doc fees should be a criminal offense) and brags about what a great deal he got. I can hear the salesman swinging the fake bat and making the fake "bat hitting ball" sound because the salesman just hit a home run and has a nice commission check waiting.
@@fishingthemidsouth he paid 26.8K, that's barely even over MSRP at all, you know tax exists right and is legal? Everything is taxed. He got a literal MSRP corolla, MSRP on the cheapest Corolla is 23.5K. Title fees are real, taxes are real. That's a good deal
Last time I bought a new car, the salesman approached me and asked “What will it take for me to sell you this car today?” My response was “Can YOU sell me this car?” He said “Of course” We went to his office, threw some numbers back and forth and he said “Excuse while I see if he’ll take this deal”. I got up and followed him into the managers office and sat down. They both looked at me funny. Manager said “you can wait in Jakes office.” I said to Jake “you said you could sell me this car, clearly you cannot. So the negotiations are over, thats my number, deal or no deal.” He said no, I walked and two hours later I got a call to ask if I still wanted the car at that price it was a deal. Drove it home that night. I just hate the car buying process.
As a former salesman, makes me mad at comments like this. If you refuse to do your homework, if you're lazy and dumb, and you think you 'deserve' a fair price or good price, then you're living in la la land. Basically, you're saying you want equity, socialism in car sales. Those who work hard, do research and negotiate deserve better prices and value. Those who don't deserve what they get.
@@mutteringmale I don't know about socialism, but equity would be nice. Like how when you go to a grocery store, the price of milk is equal for everyone at the store regardless of how good your negotiating skills are and how familiar you are with the milk market. Also the OP didn't say anything about the prices. He was talking about the car buying experience. I have better things to do with my time-off than to spend it arguing with a lying, two-faced fraud for 2 hours. You should be able to buy your car on-line after researching the best price. Just like with everything else. And people who don't want to negotiate aren't lazy. They're just not getting paid to be there. You are. So can you blame them for not wanting to stretch that out? And how convenient that the thing you expect everyone else to research on their own time is the information you get handed to you by the dealership, so you don't have to do anything.
@@kesayo You can buy a car online if you want, but it won't be the best price. You can buy milk at one store for one price and the same milk at another store for another. It's all called "Capitalism". You're free to leave the dealership and go somewhere else, and try and get a better price. I"ve done that, but then I researched things like: Inventory on hand, 30-60-90 days? Same car other states, same car other parts of the state. There is a lot of research involved. Lazy people expect to get the same price I did with all my hard work, I get $1,000 for lazy or uninformed or slow gullible people to buy a car btw. Interested? I guarantee you will get more off the car than $1,000.
Wow wow…what’s a great clip to share with us “young man with baby face”😉thanks so much! I’m in the market of looking for one myself. Your experience is soo intriguing to listen to. Very happy to hear that you got what you bargained for. It’s understandable that the dealer business is to get us into their own deal but as long as we got our facts, did our homework & stay firm on our mission (giving in a bit😉if need to) then it’d work out, correct?! Again thanks so much for sharing especially your personality sounded very pleasant.
This is so satisfying to hear, more people can really benefit from these recordings bc it's easy to get pulled around at the dealership when you don't know what to expect. - When the salesperson "goes to the back to see what they can do" etc. etc. it's a bunch of BS, they're just acting like they're meeting you halfway for something still marked up. - If you aren't in urgent need of a new car like this person, time is your greatest asset against dealerships. Drop your contact info, communicate your firm price, and some dealerships will sell at your price without you ever having to visit in person. - You can literally tune out what they say if they are not agreeing to your number, especially if they're throwing out monthly payments and APR bs, just stick to your OTD price, let them flap their mouths on what "deal" they're getting you, and just act like you didn't hear anything and repeat "my budget only allows me to buy for $XX,XXX"
i speak for myself but when i used to work at the dealership and would have to go back to the sales office to see what i could do, that’s exactly what i did, i would go to war for the customer who wanted to purchase and try to close both the customer and my manager to approve of the deal. not every dealership is out to get you. I worked at frontier toyota in valencia.
@@nicoindigodit actually is a battle between the customer and the house. salesman wants a sale with some meat, but has to get it approved. the guy or gal behind the big desk decides what the final price is. sales person is a go between. I've worked in service for 20 years. different places. I've met decent sales people. A lot more scum bags though. If prices weren't so high, I get a defined discount and none of the markup. I just refuse to pay a $400 a month payment for a basic sedan. Guess I'm gonna hit 300k in my current car.
Depends on how many cars they have standing and if they think you are a serious buyer or not. If you give off window shopping vibes they won’t waste time. If the car really is selling like hotcakes, they know they will get another buyer. You gotta hit the dry seasons.
The MAJORITY of salespeople are folks from other places, working with very limited training, limited English skills, and very limited knowledge or experience with the typical middle-class buyer. I’ve been in the business since 1999 and I’ve seen it (literally) hundreds of times. It’s just the way it is. Sometimes buying online can make things easier, but not necessarily less expensive. These people sell and negotiate for a living, so getting over on them is nearly impossible. Unfortunately.
"You'd be buying the car at MSRP" Like that's supposed to be a good deal LOL. Plus them acting like it's a privilege to be getting the "rare" hybrid. They can take all their "rare" hybrids and their "hot-selling" full electric cars and park them back at the vacant malls for the birds to poop on.
I don't work in auto but in medical, MSRP pricing is usually around 200-500% cost. Crazy margins even at MSRP and a lot of times there is a markup on top of MSRP.
Car dealers are S C U M B A G S. They keep pulling these “market adjustment” BS because dumbasses keep paying them. Always refuse to pay them and walk otherwise. Buy a different brand if you must. This is the only language they speak.
I think they are probably just playing an old game at this point but there really was a time about two years ago where I was trying to buy a Hyundai hybrid and had to call to about 15 dealerships in the Sacramento and surrounding areas just to find an Ioniq that wasn't being sold above MSRP. I never got a call back from any of the dealers I tried haggling with that had theirs priced $5000 above and the only dealer I found with decent pricing was one about 2 hours south of me in Stockton who was offering it for only $1000 above. Hybrids got extremely ridiculous during the gas pricing surges a while ago.
You have to understand that if this guy doesn't want it, someone else will gladly take it for MSRP. So really it's up to you if you want to wait around for a better deal or take it this way.
@TheBrandoDavidson Only in a few places is this true, and even then it’s not for long. People’s money is gone and their credit cards are maxed. I know car dealers. It’s bad and it’s going to get real bad.
The manager went out on a whim and approved did the deal for 26800 after saying he don't know how they did it to get down to 28800 LMFAO....LIERS!!!! All of em'
That was a cordial deal making. Nothing for them to be embarrassed about or feeling defeated. You got a good deal, they still made good profit. Win win. Manu dealerships are not like the one you have nearby. Lucky you.
I worked at a car dealership for a short period of time when I was in college in the late 1970's. The training program was literally called, Putting the Customer Through the Tube. The customer was put in a hot claustrophobic office and made to wait unnecessarily. The idea was to wear him down. I was dismissed because I talked a young man with a pregnant wife and two kids out of buying a Mustang convertible that I thought was priced way too high. I suggested a sedan or station wagon instead. The sales manager overheard my conversation and sent me packing that afternoon.
OUTSTANDING dude! You did the right thing. And you will be blessed for it. I've heard horror stories. Senior citizens literally being locked in those little offices until they sign, etc. Once over 20 years ago, I went with a guy to buy a new car. It was one car only listed in the paper at a special price. The salesman said it had not been sold yet and they guy said he would take it. The salesman told him to look at it first and proceeded to drive us to their 'other lot' where the overflow of cars were. Some dark field. Once there, he refused to take us back until my guy agreed to make an offer on a more expensive car. It was cold and then freezing rain started as it was February. I told the guy 'you have 2 choices. Either you take us back right this minute or I get on my phone, call the cops and tell them you kidnapped us and are holding us against our will. You have exactly 10 seconds to make up your mind.' He took us back.
You just described the Judge Reinhold stereo shop scene in Ruthless People - talking the client out of a bad purchase, but toward a more reasonable purchase. Watch it sometime if you can.
Never bought or owned a new car in my life and I'm 34. Thanks for posting this and letting people with little experience see how this goes down. I appreciate how you handled yourself.
Hard to tell what kind of a deal it is based on the displayed numbers. I don't know what the MSRP was on the Monroney sticker. There's no line item that specifies MSRP. One thing is for sure - the $899 Processing Fee is a garbage add-on that's nothing but pure dealer profit. I wouldn't pay it. I was once at a dealer where they had a $200 line item for advertising costs. Like I'm responsible for their advertising budget. I was at another dealer that added pinstriping to every single car on the lot and charged $150 extra for it. I walked. And another dealer where all the cars had an alarm added on. Virtually ALL dealer add-ons are not worth it and are only added to squeeze more money out of you. If you're at a dealer that has garbage fess and they won't remove them then WALK. So what should you pay for? MSRP + tax + title. A "reasonable" doc fee is $100, but even that is unreasonable. How much do you think they pay the clerk who processes the documents? But I'd let it slide for $100-150 max. $200 if you're feeling generous. THAT'S IT. Anything above MSRP + tax + title + $150 doc is just taking money out of your pocket and putting it into the dealer's pocket. Just how generous are you feeling? They already have more money than you do. My recommendation? New cars cost way too much and drain your financial resources. Insurance is higher as well. Get a decent used car and invest your hard-earned cash. I drive a 2008 and I have ZERO car payments. I hope you can go another 34 years and still able to say the same thing. Except I guess at some point it would be nice to buy at least one shiny new car. Just remember you start losing money as soon as it's driven off the lot (it's impossible to "invest" in a new car). The best way to maximize the value on a new car is to keep it until it dies, saving your money along the way. And don't buy an all-electric vehicle -- the resale value is horrible. Last thing - if you manage to organize your life in such a way that you're flush with cash then good for you and you can ignore the above and do what you want!
I’m 48 and haven’t bought a new car. I’ve negotiated on a couple of house purchases though. The key strategy is to be prepared to walk away. That’s it.
The key takeaway here is BE POLITE! Notice he never got insulted at their price, never got bent out of shape, he simply said thanks, I will save up and come back. He gave them a legit reason to walk and they hate it. I use this exact technique and it works like a charm. Be prepared to walk and walk if they don't meet your price. Go in with a stupid low-ball then yes, they will let you walk but otherwise, keep your cool and don't get upset.
@@Haddley333 to get you to stand up for your bruised ego by showing them that even if you have a baby face, you can still spend big money like it's no big deal as if you're a high roller.
I think it was freudian slip in that the salesman was thinking the guy was a young, inexperienced, easy mark but said part of his disappointment out loud.
Man did the most important thing anyone can do when buying a car. Be quiet and let them panic, only talk when you absolutely have to. Sold cars for a while and that was funny to listen to good for you man 🎉
@@modernNeanderthal800 i believe he said he wasn’t going to keep paying for the full term so i assume he is going to pay it off before the interest would become a problem. And 84 at 8% is pretty decent for current times. I would also never recommend going above 60 months but that’s life sometimes.
The market adjustment did exactly what it was supposed to do. It gets you to begin negotiating at higher starting price so when you end up paying full MSRP you feel like you won LOL.
Exactly he got no deal. All he got was less then $500 under msrp. Look at the final paperwork they took off $2472 discount but still added the $1995 mark up lmao
Did you record the finance office? Even if you're doing your own financing they try to up-sell you doing the paperwork. They didn't get anything from me when I bought a new car, by the time I got to the fiance office i was so pissed off at them all i said no to every single thing. if they'd offered me something for $1 i'd have said no by then.
I was a car salesman for a long time and I can confirm your statement. These people absolutely suck to be around. They are almost all out of shape and play up this whole “alpha male” persona behind that glass while working deals- the way they talk about the customer is awful.
Best way to deal is like this guy did. Agreeing that their price is fair but more than he wants to pay and be willing to walk out the door. Very respectful and straightforward.
Another five years of this and the Kelley Blue Book prices will start to warp in accordance with their industry wide collusion...which is what I think their ultimate goal is. The used car market is going to be all flimsy trash like Toyota's new line up of "V6-turbos CVT-Hybrids" for all sizes of vehicles. We've already seen V8's go nearly extinct and these V6-Turbos are NOT engineered to handle the pressures, it's like they forgot how to engineer correctly OR they're making them so wel-engineered that they break exactly when leases are up so they can't be put on the used car market...forcing people to "just get new". Every 5-10-15 years back you go, you're always looking at a "potential $10k repair" which always funnels you back to "just get new". It's their whole strategy from the ground up, now, and no one's calling it out as predatory to the point of damaging the GDP and the Mortgage/CarLoan-apocalypses that people have been shackled into with these lower quality cars and houses for slavery-loans and interest rates. It's pure evil that needs to be addressed at the Congressional level. Imagine the Boston Tea Party but with cars. THAT"S where this needs to go. **BOSTON CAR PARTY, NOW**
Naw he means they physically don't see them too often since it is the #1 selling car they sell before they have even left the factory most of the time. They are used heavily as fleet vehicles for a lot of travel-related companies.
The vehicle initially stood at $29,379.56 but was ultimately sold for $26,800, indicating that its original price was significantly inflated. Always be ready to walk out.
I was proud of my wife when she bought her first car on her own. She took immediate control where I might have caved in. Women are not as horny about cars as men are.
This is a lesson in how to be a good customer. Polite, kind, but confident in knowing what their budget is and respectfully acknowledging the market conditions and saying they'll come back when they've saved up a bit more. Great job!
@@Rezegn deal with a salesperson online via email only. Do not walk into a dealer if you want the best deals period. Find the car you want on their website and negotiate online. Tell them you won’t come in until you’ve agreed on a price. If they don’t then just go online to another dealer.
Great job. I'd like to add that dealing with the internet guys at several dealerships and playing one off the other gives you a great starting point when going into the dealership. I once was negotiating and they did the bringing the manager in thing. I suggested a price and he told me they could never go there. I told him his internet guy already had, but another dealership had beaten that price. That was a fun moment.
I learned at an early age not to try and buy a car from a dealer. The way they act is astonishing. They must take advantage of so many people who are not savvy
It’s ridiculous. They put in every hidden feature they can. Weather tech type mats & cloth, no more dealing in the “buy back” money. They still try getting you in a loan whether or not you pay cash or not. I’m going back to an 80’s car where I can swap and rebuild an engine and trans in a week. This is just absurd. With the $ you spend buying it’s better to rebuild an old chevelle, mustang etc. It’s gonna cost the same and at least your car will increase in value
@@bookmarked-9771I hate shit they don’t even mention too, like I was buying a corvette from a dealer and Mf added digital license plate for 2k but didn’t mention it at all until I saw it on the paper and told him about it and he was like “oh yeah this is a new digital license plate we’re starting to sell in California now”
Update! SPOILER
I actually picked up the car today (it came in early) and I love it! Going from driving for seven years in a '99 beater to now driving in a '24 brand new hybrid- the improvement is absurd lol. I've learned so much from reading the comments on this video and I wish I had a time machine to go back and use some of your tips 😂 Thank you all for watching!!
Edit: ALSO, because I'm tired of responding to the individual comments. Yes, 8.29% apr for 84 months is high, if I paid on schedule it would amortize to about 5k in interest. I plan to pay it off early, but chose the longer term for lower payments as a financial "cushion." The credit card I'm using for the remaining 4.8k is a new credit card with 0% apr for 18 months, not something with 15-20% interest.
Update 5/22/24: This vid is public again. There was some drama with the dealership but basically I agreed to censor the salespeople's names as a courtesy. The first salesman was only two weeks into the job so be nice in the comments, we all have to start somewhere.
What kind of discount did you get after all said and done, if you don't mind me asking?
I don't mind at all! No extra discount from what you see in the video, it was 26,800 all said and done. I turned down all the warranties and lifetime packages of course ;)
@@fourdashergames
That seems fair. 👍🏻 I haven't finished watching your video yet as it was elevating my BP a bit. You have way too much patience 😀, I would've walked out by now. Last month, I went looking for a Corolla Hatch but was told, it's a 12+ month wait. So, went to Subaru and got myself a Crosstrek. Two minutes of negotiating and it was down. I hate salespeople, they suck. Congrats. 🚗
@@fourdashergamesit’s crazy that compact cars are going for much these days. That used to be the price for a mid-sized sedan.
What were some of the things you’d do different?
The strongest negotiating tactic is the ability to walk away.
They have to want your money more than you want their object.
Or a 🔫
Saved me from buying a car that would've broken down immediately
When I tried that, the guy let me walk away. 😢😅
@someonethatwatchesyoutube2953 not true in California they will let you walk right off without taking off a dime .
"I"m surprised we had it available." This isn't a vintage Ferrari, he's talking about a Toyota Corolla.
lol!
Dealerships today try to keep the rhetoric going that there's some kind of supply shortage in new cars, like during the covid years due to transportation delays.
There's no longer any shortage. Toyota and Honda happen to be good cars so they sell fast and have trouble keeping inventory. Go to Ford, Chrysler, Dodge, etc and they have cars sitting for months. They are taking $4000-7000 off sticker.
@@DaveDepilot-KFRG dude my local mall, the southbay galleria in la county has like atleast 300 cars parked in the lot from dealerships that aren't selling them. stickers adn all the information on them lmfao its so bad.
Yup gotta love when the floor manager comes out and uses his set of tactics
hybrids are in fact hard to keep on the lot these days. The EV's are taboo for many clients, which lands them on a hybrid model in search of better fuel economy. And the corolla is one of the best selling cars on the planet, so this checks out tbh.
Buying a car is one of the worse experiences a human can endure.
When facing such salesmen sure. There are way better people.
Just like buying a house but do you prefer to buy a car on Amazon fullb price with no negotiating?
Not if Tesla. Order online, add to cart, and they bring it home.
I bought mine from carmax and it was a great experience. Basically pulled up signed some papers and left in like 20-30 min.
thats why I buy tesla, no negotiation
The fact that he was willing to walk away, and mean it, was his greatest bargaining tool.
Car dealers hate their reputation but live up to it daily
i honestly don't know how swarmy dealerships stay in business. Anyone who does a little bit of research when car shopping can instantly tell when they're getting priced gouged. One look at those fees...I'm out of there. Don't put a out the door price on your website...I'm out of there. I'm not even showing up.
@@Novaximusdealerships understand youre probably desperate for a car and your other option is the used market which is horrible right now. I can imagine most dont fold
Cause it makes money. They’ll only hate it if it doesn’t.
@@NovaximusYou’d be SHOCKED just how many people do zero research. Tons of people walk into dealers, tell them what they want to pay per month, test drive a few (or even one) car, and then drive off with it. Thats why you see “sign and drive” events with zero down because people WILL make these huge financial decisions impulsively. When my cousin got her first car, I kid you not she bought THE very first car she test drove. Was at the dealer for less than two hours and drove it home.
@@GrabASpriteB Unfortunately, this is likely true. As long as there are sheep, car dealership will be ready to skin them.
I like when the salesman offered $1500 off and then the manager came in and said the best he could do was $579 off.
QUICK MATH
Yep, I was like what the F!
;)
Keep fighting. Say “I’m at $26k OTD, tell me if you want my business, let’s do it” if they can’t walk.
They do that on purpose to make you feel like the previous offer (1.5k off) was really good.
That's a negotiation technique
“I’ll have to save up and come back next year” LMAOOOO
Sales Manager did not want to hear that
My favorite part as well😂😂😂😂😂
"It's a want, not a need"
Says a dude driving a 25 year old beater.
@@DBCOOPER888 That Avalon probably has another 100,000 miles before it croaks out.
@@DBCOOPER888 string willed
@@DBCOOPER888 Still takes him from A to B in the same way and probably has more 200-300k miles before it gives any major problems. So yep, a new car is not a need for 99% of people out there.
the vine boom on “unfortunately” was hilarious
15:13
Yes😂
Once was haggling hard for a new car and salesman used the line "whats this car really worth to you?". Well i could not resist. I said " if i drive it off the lot, turned around and wanted to immediately sell it back to you. Whatever you offer is how much its worth to me.". He had nowhere to go with that argument.
That's a clever response
genius response
Love it. Good logic
This is so good!
im borrowing this the next time they ask me, thank you lol
I've met Drug Dealers who have more honest Salesmanship Practices than Car Dealers.
Liberal
That just made me think, this could be great education content for kids. Show them what a sleezebag is like and inform that drug dealers will also be full of shit. Obviously also educate about negative effects and addiction and money et cetera, but this could help too.
Please give me the name and phone number?
@@DanielDTUBWeinbergeri trust every drug dealer i’ve ever used more than any car salesman
No lie, my drug dealer drives a Corolla. He’s LOADED. The loudest one in the room, is the weakest one in the room.
Sales people acting like they're selling something that isn't reproduced every year by the millions. Ridiculous.
Love the profile pic
@@johnathanpratt944op
It's sales psychology 101, get the person emotionally scared of missing. They know people buy on emotion.
BUT ITS A HYBRID!! Didn’t you hear him?? You’ll never get another opportunity like this
They literally build them all day every day
I'm 58 and the most surprising thing about this video is ... nothing . VERY, VERY little has changed since i last purchase a car 34 yrs ago . Its remarkable considering how many other consumer experiences have undergone all sorts of radical changes .
Kudos for being friendly but holding firm. Usually people have to leave and come back to effectively negotiate (at least for cars that are not in hi demand)
You last purchased a car 34 years ago? What car?
@@TheMrplayitsafe How or why is that relevant to negotiations? Really curious
@@siegeja It's unusual to purchase your last car 34 years ago. It's curiosity.
@TheMrplayitsafe not if you live in Manhattan--- mystery solved!
Sorry --- thought you were a car guy starting an "old car" discsussion!
@@TheMrplayitsafeand it IS remarkable how little has changed-- especially considering the dev of the internet and ( allegedly) better informed consumers
Dude did a great job staying silent. He let the awkward pauses work for him.
Years of being awkward paid off
@@fourdashergames bro not even, when these mfs are clearly circle jerking each other to try and squeeze every unnecessary cost out of the customer, u cant help but just sit back and laugh (on the inside) knowing their high school level psychology isnt gonna do shit, like when the sales manager came over to check on his associate, wildly tapping the desk with his pen, like that was some kind of distress call that he cant get out of this 😂😂 or when he already knew the "outrageous" price you countered, 26, cause he thought him spitting that out would get the point across its WAY to low, or was that what the morse code desk tapping was for 😂
@@fourdashergames Idk man doesn't seem like you're awkward in the way you seem to mean. Maybe you were a bit quiet / reserved but this shows you understand both conversation and business really well, not awkward at all.
@@Dexteritas55 I think the distinction there would be the internal feelings of awkwardness as opposed to an external projection of awkwardness, if that makes sense. With years of dealing with personal awkwardness some may improve on the external projection but still retain the internal. Just my thoughts anyway, every situation is different and "awkwardness" is a relative term
just leave your card and tell them call you if the market cools off. i hate talking
We should get rid of dealerships and allow purchasing direct from manufacturer.
I’d agree, but what about servicing? Service shops only?
@@bobpiff5161 Historically most service is not done at dealerships. In the past 10 or so years dealerships have put a lot of time and effort to change this, so most recent polling suggests around 35% of American's service their vehicle at the dealership VS a service center.
So they bought out the rights a long time ago, making it illegal to buy cars that way. Forcing us to buy thru the stealership, which adds on their profits.... (Corporate junior accountant for a stealership, until i one day become the comptroller)
You know there's like a million people who make a living working at a dealership?? Sales/service/parts/body shop/office. You want to put all those people out of work?? Seems like a short sighted solution to not getting f'd by a dealer. The other option, and more simpler imo would be if you don't like the deal they're offering, walk away.
UK here. There are a number of non-dealer car retailers who have the windscreen price and that's it. You will not get One Penny discount. People have become so sick of all the haggling, fees, bull, that they are quite popular. Years ago, I went with my bro to buy a car and he wont stand for any nonsense. After the sales guy said 'I'll have a word with the Manager' the second time, he said, 'if you walk off one more time I'm out of here.' So, a few minutes later, he was 'Off to see his Manager' Rick just walked straight out, with the salesman pleading with him to come back in. 'Nope! Told You!' And off we went.
$30,000 for a corolla. I feel like I am living in a alternate universe.
🪐
Dealerships have lost their minds.
@markasread4349 i saw that, literally insane
I know, this used to be the price of a luxury European car.
$26,500
this was absolutely beautiful example of how to haggle with the dealer, well done sir!!!!
I will never pay a market adjustment. Pure greed
Even paying MSRP is pure greed.
@@jeffrey3498you pay MSRP for almost everything else in life. Why is it greed when it's a car?
@@TrendyTryhard Unlike buying a toaster, you have all the hidden adjustments behind the scenes in pricing. Also, the higher cost of automobiles affords wiggle room. Plus buying a car is "making a deal" as opposed to shopping prices on a hang tag. Buying a car is not the same as buying a toaster in Walmart. That's a false comparison.
@@jeffrey3498 Especially since dealers will ALWAYS have a dealer markup from MSRP.
@@jeffrey3498 Actually, depending on the circumstances, sometimes you can negotiate the price of smaller ticket items as well. I once bought a $500 vacuum cleaner for $225. It was new at the time and I still have it.
I feel like I need a shower after listening to a car salesman
Just don't shower with the sales guy. 😂
@markasread4349😂
Lol
Why?
Rather deal with that than attorneys and insurance adjusters any day.
Just salesman in general
As soon as I saw the words “Adjusted Market Value” I walk out the door.
Yeah I don't quite understand that AMV. Isn't that like along the lines of false advertising?
Damnnnnn right!
@@debbriggs5811it’s bullshit bud
I was looking at a certified used vehicle, which I had confirmed over the phone that the asking price included the certified used price. The sales manager typed up an order with an added certification fee of $1500, and a "acquisition fee" (on a sale, not a lease)of $2000. I laughed at him and walked immediately. He chased me out the door, and repeatedly called my phone. "Nope, we're done".
@@genoaoak I had a similar experience many years ago, buying a BMW m3. I walked out, and by the time they called me a couple of days later I had already purchased a used CLK55. My only regret is not keeping that car forever. What a joy to drive. When I bought it I told the MB dealer my tale of woe and basically said, you can have my business if you don’t make me feel like you’re trying to screw me. They did a great job of it.
"Before you leave, let me talk to the manager..." What a load of BS: an ancient system using a salesperson going back-and-forth to a manager (supposedly) just to wear the customer down until he/she just wants to get the damn car and get out of there. Such a frustrating waste of time. I tried using email to contact dealers for my last purchase, and only 1 out of the 5 even cared to reply.
that's why I bought my Tesla. On the app, no human contact, no BS. Boom, done. 15 minutes.
Agreed, this "talk to the manager" bs is getting really old.
Hearing "You seem like a pretty intelligent guy" would be a test of my patience.
and if you feel good about that, you are not that intelligent!
What was really meant by that statement is "I think I'm more intelligent than you and I'm going to try to get you on my side by playing you with a comment". I had a former detective try some bullshit like that on me at work one time and I didn't know what it was but I didn't appreciate it. I told him I wasn't changing my position and to talk to my boss. When I talked to my boss about it afterwards to see if he had gone to him, my boss said no and I told him what the guy said. He kind of chuckled a little bit and said that's just something that he did as a police officer to try to trip up the person he was interviewing and he tried to use it on you. That is what pissed me off.
@@1Carjunkie, I heard that and I thought it was sarcastic.
Yeah I think it's meant more like "hey are you being realistic here?"
😂😂😂
As a 23 year old with virtually no experience dealing with salesmen, this video was unbelievably informative. Thank you!!
You should always take a smart educated car buying vet with you the first time you walk into the dealership.
@@honor4thoseb471Noted.
Dealerships are there to scam car buyers, don't buy from them unless you have excellent credit buy through ur bank, if he had 750 or above credit for sure he'll get a better offer than $26k
Its found anywhere online
When you are willing to walk away, they will deal. I've had to completely leave the dealership, then I'd get a call later offering me less. Lol. But you can do better buying a used one so someone takes the initial depreciation hit. I'm not sure I'll ever buy a new car again
I love how he's negotiating the whole time like the $899 "processing fee" isn't pure profit for them, lol. The whole dealership model is such an embarrassment. Congrats on negotiating it!
Don't forget if you choose to finance in house it'll be like 10% intrest rate
Yeah I don’t know what a processing fee is and I would venture a guess the sales manager doesn’t know either.
definitely, to help pay the titling office fee, and storage of your private information. They needed tp dp thos because times before this they would invoice quite a few vehicles and they need to protect other aspects of their business. I mean, have you not seen the closing cost fees of houses nowadays?
I went to that same dealership looking for a Tacoma, the employees were rude to me until they asked what I do for a living. Once they found out that I’d be making good money, their attitude completely changed and they were all of a sudden willing to work with me.
New car sales here: the processing fee is for documents required to buy and own, title, registration, plates. The adjusted market value is the pure profit part. A lot of east and west coast dealers have that as an addendum because they know it will sell eventually. On the proposal we usually show 899/900 dollars because we over estimate and then the state tells us what it will be to register on the day of delivery. Hope this adds clarity
This guy is patient! I would have walked so much sooner, The belittling and BS is blowing my mind. Good on you!
Haggling for a car is easy. You don't. Here is the process to use.
Step 1- Go to first dealer and find the vehicle you want to buy. Tell the salesman you want his best out-the-door price (this includes tax, title, everything) for the vehicle and that you will be paying cash. Only ever talk about the out-the-door price. When he brings you the out-the-door price, ask him if he can go $1000 lower. Whether he can or not, now tell him that you are going to his competing dealers around the area and if he has the best price then you will be back or call him to beat his competitors.
Step 2 - Go to another dealer and ask them the same thing, then take $1,000 off the previous dealers price and tell them that this is the price they have to beat from their competitor. If they can't beat it, then say thanks and walk away. If they can beat or match it, then tell them you are still shopping around and going to another competitor to see if they can beat them.
Step 3 - Repeat Step 2 for all the dealers in about a 4-5 hour radius around where you live.
Eventually you will get the bottom price that any dealer can offer you because saleman will start making comments to you like, "They can't sell you that car for that price. They are lying to you." Tell the salesman that if the other dealer is lying then you will be back to purchase the car.
I have done this with every car I have owned. My last vehicle purchase was a new Subaru Forester. The MSRP was $32,500 (not including tax, title, etc.). The first dealer's out-the-door price was $30,000. I took the car home for $25,000 after visiting 5 dealers around the Tampa & Orlando areas. We also financed the car and never planned to pay cash for it. When the saleman asked about me saying I was gonna pay cash, I just told him I changed my mind. This only works for new cars, but I have been doing this for about 10 years now for myself and my close friends. Saleman will be frustrated and mad at you all day, because in the end, they think the other dealers are out bidding them, but really you are just the one in control without them knowing. I was taught this technique years ago by a sales manager at Mazda that was a friend of my dads.
You can do this all via email or phone, no reason to go to the dealer.
Why would I want to date car dealers??? Hanging out with car dealers haggling for days?? You just become one of them...glta
Heard this exact strategy from another former car salesman so must be legit haha
NEVER tell a salesman or dealership you're paying cash. They make really good money on financing and if you aren't financing through them, they will not come down as low on the price.
The last time i bought a car, they wanted me to finance it as opposed to paying cash. They said just pay it off after the first month. So idk how saying you'll pay cash is a selling point. Be that as it may, i'm in the market for a new car soon and gotta refresh my haggle skills. Dealers dont' seem as desperate to sell cars today for some reason.
899.00 processing. They need to go to jail
That's negotiable, too. OP left money on the table.
I was on the Toyota lot the other day looking at an '05 Prius they were trying to sell for $5k.. pretty hard to justify that with an $899 processing fee. Pretty ridiculous lol.
Junk fees.
Dock fee.
@@jackkreeseit’s a dealer fee. Literally a business trying to make profit. Cry about it
I can only imagine how much the salesman's blood boils when he hears "I guess I'll just have to save up and try again next year"😂
Actually he said 'in a couple years' or something like that. The response meaning they were SO overpriced it would take him more than a year to save up the difference! LOL
@@retroguy9494 he said it twice, second time he said" I guess I'll have to save up and maybe come back next year" not couple
@@hotskull565no one likes a pedant
The name of the sales game is persistence.
They'll keep working on you, playing good cop; bad cop. That's why the manager gets involved.
They won't take a loss.
I wouldn't have been that polite, and just said, " 'See ya later." I actually wouldn't simply go to a dealer, starting from scratch with a salesperson.
Congrats!! It’s about staying strong and not letting them sway you. You saved yourself thousands that they just add because they feel like it.
I love shopping for cars when I don't care.
i only shop when I want, not need, and I go in knowing EXACTLY what i want
Never care when you shop…
The best deals I ever made…was when it didn’t matter if I got it it or not…offer a price you can live with, and hope for the best😊
RIght on brother.
The clicking pen. Is Steve Richards the sales manager?
And THIS is why Consumers HATE THE PROCESS of buying a car from a STEALERSHIP !!!!!
lol. My coworker just used STEALERSHIP this morning. First time I'd ever seen that and now you posted it, too.
Lol honestly bartering is fun. Even if you can't talk them down on the price, walking away is empowering because they thought they could getcha but they didn't.
"It's a high demand vehicle"
My brother in Christ it's a Corolla.
Corollas are high demand bro.
@@ddjohnson9717 but they are not low supply
@@ddjohnson9717 Bro considers a Bugatti or smth a high demand vehicle but doesn't understand that vehicles in demand = mass produced that sell hundreds of thousands quite comfortably so they keep the factory at full speed for years
Corollas are one of the highest demand cars right now.
@@imsethtwo well that's still high demand? not sure how low supply comes into play. I get what you mean tho
Thank you for posting this, my dad forgot to teach me the bit about buying cars LOL boy I wish I had your strength
Thank you for watching
I think this is a fantastic video for anyone who wants to learn how to negotiate in the dealership. Friendly, confident, firm, and not desperate. Well done.
I definitely learned a lot from it
It's a good video to check out, though he didn't strike me as completely confident and firm, rather, gullible to the typical car salesman's lines ( pressuring, attempting to get him to be grateful for how lucky he is, "below MSRP" ), being convinced it's a "great deal". In all fairness, on a bad day I could possibly do the same thing as the buyer. It's not a good thing. Which is why I watch these kinds of helps and videos to strengthen my skills as a buyer. Gotta do the work. Part of that is admitting when someone's taken you / when you've played the sucker. ( Been there, done that. With practice I got better at being in control of such business encounters, though if I'm not careful I can be buttered up again like a Thanksgiving turkey. )
Exactly. Instead of watching these "how to negotiate cars" videos, this IS the video to listen to. Actual real-life negotiation.
Read my comment.
He should’ve walked out $23k OTD tbh. 😂 he’s playing badly. I got a Volvo XC 40 2024 model. $330 a month lease 36 months 2.8k OTD. It’s a bad model Corolla 😂 all he had to say “I’m at $26k, either you can do it or you can’t. I’m here to buy rn. Tell me ball is in your court. They won’t play games. They want business they’ll do it”. Don’t play the game. Be honest
“We don’t see the hybrids that often” THEYRE EVERYWHERE DUDE
Exactly. And Toyota sells a TON of them.
It was worse like 10 years ago, but not so much now.
theres literally a waiting list on the sienna. sure they sell tons but they cant keep up with sales either
@@rogergeyer9851and they already said that they’re going to pump more in every market, so that’s why they went lower, the MSRP is going down next year
"Hybrid...we dont get to see them too often" Toyota: every vehicle is a hybrid.
2:04
Bragging about getting someone a 7.9% Rate at 84 months is crazy
just shows the level of financial literacy they deal with on a daily basis..
Yeah, what the heck, he's paying WAY more than the 26k anyways
i'd keep that 99' Avalon lmao... that rate is insane
CRAZINESS!!!
First off, 7.9% for ANY car loan is robbery (even with today's inflation) but any financial planner will tell you that a 84 month car loan is a TERRIBLE idea. You'll be upside down in that car until the last 12 months of the loan.
Everytime you made progress in the deal was when you maintained complete silence after an offer. The first one to talk loses and people are generally very uncomfortable with silence. Good job!!!
My lord. Didn’t realize car sales was a special Olympics sports
Marketing and human interactions have always been a very good traits to acquire, if you can read someone you already won
You gotta train for years!
“High on demand, low in supply” dealers have been using this phrase for the last 5 years.
50 years 😂
It's part of the training I guess.
And it was true for years due to COVID supply disruptions
@@justtwoseatsYeah but that was low supply low demand. Who were buying cars during Covid?
High demand, low supply. Then you look at the lots of a ton of these dealerships and they have the exact same cars on their lots for months on end or more.
Sometimes, when I’m bored, I go to car dealerships, haggle them into oblivion, then walk away like it’s nothing. Because, it is nothing.
Loll
Get a life.
I do this too. It’s fun and u wasted their time like they do to everyone else.
Nothing wrong with this, its nothing personal, its business....this is how capitalism works.🤣🤣
It is kinda fun. Did this on a 2020 Camry Hybrid they advertised at $23,200, then it ended up at $29K+ out the door. The dealer had the vehicle since last August and couldn't sell it. He finally came back to me saying his cost was $27+K. I wasn't going to go higher than $25. It's not my fault he over paid for the car.
Fun fact: when a car salesman goes to buy a car, he enters a quantum entanglement state with the other salesman
Funniest shit I've heard today
nah, former salesman are actually much nicer to the other salesman because we see them as human beings and not evil. I just look for a fair discount and buy the car. That's it. I'm not going to grind him down for hours or disrespect him like every other customer he talks to. Salespeople are the easiest people to sell, because we have empathy for the salesperson.
Honestly, I appreciate just being able to listen to someone else negotiate.
It's undignified and un-Protestant. They are fellow countrymen and that means they have an obligation toward the best interests of the other.
We should create a culture where we are all sharing our experiences during negotiation, one of the main ways we get screwed is because this kind of stuff is all behind closed doors
Me too. I have never heard it before. This was a learning experience for me.
Exactly!
I bought my first motorcycle from a family member a few years ago, I tried to negotiate a price and it was awkward as hell and tough but it worked in the end.
It's nice to see how someone else does it.
If this is interesting, imagine how a conversation would go as a single female trying to buy a car and negotiate. 10x more condescending, but I use it to my advantage because if they want to treat me like an idiot, I have more reason to not do business with them. I had one dealership make such rude remarks to me that I flipped the switch and ended up purchasing from them anyways, suing them for their illegal finance practices and won. So I got the last laugh there.
He is not the salesman. He is an assistant to the salesman.
underated comment
Watch longer? The sales guy does appear….
That’s what salesmen are to the sales managers lol
which is a rank below assistant salesman
The script is always such a slog to work through. Took me an hour to get mu price last time, and that before COVID and the "adjusted market value" nonsense.
Seems like the trick is being totally ok if the sale falls through - that's where the power is. Don't buy when you absolutely need a car or else your emotions become a factor.
Absolutely. My first car I needed desperately as the car I was given (beater worth a few hundred) was screaming its last breaths; ended up getting completely fleeced by the dealer...but it was a honda and I knew as long as I kept it well maintained I was good for a long time. Fast forward to buying my fiances car and it was obvious to dealers I didn't NEED it. Got a great deal with addons thrown in for free after I walked from about 6-7 different offers from different dealers.
If you absolutely need a car you just don't buy new cars that haven't even shipped yet 😅
The number one no-brainer for any sale or negotiation: ALWAYS BE PREPARED TO WALK AWAY.
Never settle for anything until or panic buy/pressure yourself into buying anything unless it works for you. If it doesn't, leave and keep looking elsewhere.
It's truly pathetic that this previously golden rule is no-longer practised.
Like George said, the only thing they fear is the walk out
I went car shopping with a friend once. He wasn’t in need, he just didn’t love his car or the MPG and was interested in getting something smaller. We went to this lot and the car salesman was pushing him hard to make a purchase well beyond the amount my friend had gone in expecting to spend (which he’d told the salesman at the start, obviously the salesman didn’t care). After the salesman went to talk to his manager about the insane discount he was risking his job to give us, I had time to speak privately with my friend and I talked him out of the purchase because it was a) unnecessary, b) more than the car was worth, which he was aware of, and c) he only wanted to buy it because the salesman had told him there was a time crunch on the offer than the salesman himself had come up with and now needed to clear with his boss. Clearly the whole thing was just a technique to pressure him to buy or he’d miss out.
I’d been sort of making discouraging comments the whole time, so when my friend decided not to buy the car the salesman tried to pressure him a bit harder while I kept reminding him that he didn’t need to buy it and there would be other cars he’d be better off buying since it wasn’t his dream car, etc.. The salesman gave me the dirtiest look every time, which really showed his true colors, and when we were driving away he even ran up to the car to offer ANOTHER deal. At that point my friend was now thinking more about buying something based on what he actually wanted and not something he sort of wanted and would only buy because of FOMO, so the salesman should have known it was over but he couldn’t let it go. I think he thought that because we were young (23ish) we’d be easy to manipulate, which I guess we almost were. But yeah, he looked at me like I’d killed his pet or something just because I used rational thinking instead of letting him dictate the logic of the decision.
I get that these salesmen need to make sales to pay the bills, but it doesn’t justify the manipulation. Leveraging the financial desperation of the customer to make a sale, often times one that places them under greater financial burden than necessary, is pretty messed up. Especially when you consider that for so many Americans, a car is a necessity and not a luxury.
Back in 2012 I went shopping for a used car. Ultimately I stopped at a larger dealership being unsatisfied at what I found at the local smaller lots. They only had a handful of used cars but one of them was a 1999 Lincoln Town car with 100,000 mi single owner which was traded in. Not exactly what I was looking for but seems like a solid choice. I told the guy I had $4,000 to spend and I would give him that because it exceeded what the car booked for and I'm sure he didn't give much for the trade-in. They proceeded to tell me that the car was $9,000. I said look... I got four grand to spend it's either going to buy this car or it's not and I'm not going to haggle with you nor am I going to spend anymore. If you come back with an offer of $4,000 and a penny I'm walking out the door. So they came back with no less than five counter offers each lower and lower. At the last offer which was probably $600 more than I had to spend I proceeded to walk out the door. Lo and behold the salesman came running after me and said they would sell it for me for $4,000 tax title and license. Obviously times have changed and car prices are not what they used to be. With that said car prices are massively overinflated. And sadly enough car repairs are seemingly at an all-time high as well. I'm still more inclined to keep my old town car going down the road and to invest in something that's immediately going to lose a huge amount of its value as soon as I drive it off the lot. I don't make a ton of money so I have to be as frugal as possible. I don't understand how the car companies don't take into account the millions of Americans who would like to have a new car that are simply priced out of it. And I'm talking about basic transportation. I don't need all this electronic crap that they keep adding on. I don't need or want any of it. I would rather them take the money they put into that junk and make a more reliable car. So I'm just going to keep on driving my 99 town car that now has 203,000 miles on it.
That dealership seemed so desperate to sell such a “high demand” vehicle 😂
Great job brother! Kept them sweating and on the hook the whole time
My rule: Assume, by DEFAULT, anything that comes out of the car salesperson's pie hole is a LIE. 😛
My rule: if they don’t lube me up before bending me over, I ain’t buying
When I worked in sales we were told to never lie, because lying could be considered fraud. Customer lied to me all the time. Mostly about their trade.
@@rhettbaldwin8320 You may have been told not to lie.....But I'll bet anything, you still did !
@@rhettbaldwin8320 Then, all car salesmen commit fraud knowing that it will never get proven.
same as politicians
I used to sell cars and you were a good buyer. Very smart. Very patient and respectful. Firm and calculating. Good job.
Do you think he couldve gotten lower? Or any tips on what you'd do differently always interesting to see it from a sales persons point of view
I figure when it reaches the point where he's walking out the door and they make their last desperate offer is the true floor for them
@@df23 I have a friend who used to be in car sales and he won’t share any useful “secrets” and he’s not even in the business anymore!
Yes. Nobody wins in a shouting match. It just isn't a good thing ever.
Just calmly get up and leave if you're being pressured into buying something you do not want nor asked for.
@@Iz0pen Haggling is a third world disease. I'm surprised anyone can deceive another under god's eyes, especially in a country as religious as America.
Buying a car at MSRP is insane. They throw this market adjustment on just to take it off and make you feel good
Rich people stay rich by acting poor. Poor people stay poor by acting rich.
bro get that bug off my screen
@@ForeverInProfitsLLCdude I think it’s Jeff Goldblum ☝️
@@TzadikTheManic there is no Jefff, only BrundleFly
100% truth.
@@Cytowave ha, precisely ☝️
I used to sell cars. This buyer took control. Well done ...
Mind you in the UK that car is £30000 ...
@@markbracey7711 The taxes in the UK push up the price, there is no 20% VAT in America, its insane what Brits pay for cars, but they do swap cars often as they want the latest thing, Many Americans buy a car and drive the wheels off it, I have a 91 4 runner and a 94 Camry.
Buying in cash right now has leverage.
@@cloudsmith7803 no they dropped the price more if you finance
I was in sales too, but for furniture. People appreciate it if you treat them like a person not prey. I've had tons of people come in knowing what they want. We just narrow it down and talk about what they really want to get. Sometimes I show them better things for a higher price, but I never forced them. Literally had people coming back to me because they liked my attitude.
That “unfortunately” hit HARD.
I know I shouldn't but I felt a bit bad for the guy LMAOO
@@giz8527 I felt your hesitation in delivering that critical hit. But it's what won you the battle, so well fking done, my guy!
1:22 LOL!! “Non tax fees - 76.75$”. Also… “Adjustment market value”? This sound like “we are breaking the law by selling a different price than advertised.”
Not at all. That’s more than likely a license fee, which is paid to the state. The processing fee and adjusted market value are pure BS though!
The manager always a little busy
They are
He is busy waiting for your response lol.
Until you push back enough and plan to walk out. Then he comes out and tries to double team with the sales person
They're busy checking sports news, drinking coffee, and talking to their girlfriend.
He's the Big Cheese; The Man With The Plan; The Head Honcho .....
bro you didnt "Try" haggling for a new car.. you successfully haggled for a new car.. nice work!
Thank you
@@fourdashergamesfr imma need to see some more videos like this. It was pure gold😂😂
Not hard to do when its grossly overpriced! Dealerships always start super high because they know this will happen. I think the most important lesson here is be OK with walking away no matter what and show them you mean it.
@@fourdashergamesman, how many times did you read “never split the difference” before coming in there? the cost/value of a new car is irrelevant to what you’re actually negotiating- Regardless of how people feel about the price tag.
I think you budged only as much as you needed to, probably not a dollar more. A clinic in negotiating skills. Enjoy the new whip, I hear the modern QoL features are pretty nifty lol
Nothing against the person who made the video, but this was not haggling.
Haggling's a learning curve, though, so he'll get there o k
Sales manager guy says, "I'm surprised we even had it available ..." then admits they have two of them in almost the same sentence. LOL
And he has 13 coming in 🤦
bruh 2 of the 13 are available. the other 11 are irrelevant because they're sold already @@BigTex19
but he is right. hybrids are hard to find
The other day I answered the dealer's cold call, they pushed hard to make an appointment because "the car you're interested in [online] is in high demand, we can't keep it on the lot" - so I go in there anyway a few days later like I had planned, and walked the lot to see. Lo/behold, they have several dozen of the same model and color including the one I was looking at and others. All of them quite dusty having been there a while. Oops.
@MattTrevett maybe in your area. My dealers don't have any hybrid. They sell before they arrive
$1995 adjusted market value. Fucking ridiculous. This is why I absolutely refused to buy a car from a dealership that did mark-ups. News flash: there are dealerships that don’t do mark-ups. Call the dealership first and ask if they do mark-ups on their cars. If they do, then hang up and call another dealership.
Bro I’m a car salesman; I like people like you who are straightforward. You took control of that salesman lmao
As a former salesman, these are the best people to deal with, here's what I want, if you do that, I'll shake your hand. Usually end up with them happy with a "close enough" type deal. The easiest deals are other salespeople, cards on the table, here's where I am, let's make something work.
Yeah, it's great when a guy comes in and is willing to pay over MSRP (doc fees should be a criminal offense) and brags about what a great deal he got. I can hear the salesman swinging the fake bat and making the fake "bat hitting ball" sound because the salesman just hit a home run and has a nice commission check waiting.
@@mikeyt6456 lol, you bought an extended warranty. You're not helping your argument.
@@mikeyt6456 every vehicle is a "limited edition". Mine is a few years old and they will never make another like it.
@@fishingthemidsouth he paid 26.8K, that's barely even over MSRP at all, you know tax exists right and is legal? Everything is taxed. He got a literal MSRP corolla, MSRP on the cheapest Corolla is 23.5K. Title fees are real, taxes are real. That's a good deal
The sales manager actually said “Trust me.”
😂😂😂😂😂😂
That was the point where my lie detector melted down.
"no thanks"
That first salesman was terrible. Had no training you can tell. But man you did great negotiating and politely held your ground.
he must’ve been a family hire lol
bro barely spoke english
Illegal immigrants hire
@@HhhGggg-rz7buwhat indicated the illegal part
@@poopoocaca8079 I'm jk
Absolutely great buyer, hat off to you. Your polite and matter-of-fact manner left these BS merchants nowhere to go. 👍🏻🇬🇧
Vendor: "You seem like a pretty intelligent guy"
Me: "Oh yeah, you seem like a pretty honest guy yourself"
Last time I bought a new car, the salesman approached me and asked “What will it take for me to sell you this car today?” My response was “Can YOU sell me this car?” He said “Of course”
We went to his office, threw some numbers back and forth and he said “Excuse while I see if he’ll take this deal”. I got up and followed him into the managers office and sat down. They both looked at me funny. Manager said “you can wait in Jakes office.” I said to Jake “you said you could sell me this car, clearly you cannot. So the negotiations are over, thats my number, deal or no deal.” He said no, I walked and two hours later I got a call to ask if I still wanted the car at that price it was a deal. Drove it home that night. I just hate the car buying process.
Me to man. Thanks
Ngl I love it it’s like a game
Wow you sound like a total ball to work with…
You definitely special in the head
@@dtxalx1maybe lol but I’ll never over pay for a car
3:40 "its more of a want than a need anyway" = "im not desperate so you cant emotionally leverage me"
I really enjoyed listening to your video. It's not easy going around with some of those salesmen but you were smooth.
Thanks, I am a haggler for 51 years. I loved this video. I have walked a lot. Salesman asked if I liked doing this. I said no.
You’re the hero we needed
😂
This is a perfect representation of the car buying experience and how bad the experience is nowadays.
Buying cars from the dealers is a nightmare.
As a former salesman, makes me mad at comments like this. If you refuse to do your homework, if you're lazy and dumb, and you think you 'deserve' a fair price or good price, then you're living in la la land. Basically, you're saying you want equity, socialism in car sales.
Those who work hard, do research and negotiate deserve better prices and value. Those who don't deserve what they get.
@@mutteringmale I don't know about socialism, but equity would be nice. Like how when you go to a grocery store, the price of milk is equal for everyone at the store regardless of how good your negotiating skills are and how familiar you are with the milk market. Also the OP didn't say anything about the prices. He was talking about the car buying experience. I have better things to do with my time-off than to spend it arguing with a lying, two-faced fraud for 2 hours. You should be able to buy your car on-line after researching the best price. Just like with everything else. And people who don't want to negotiate aren't lazy. They're just not getting paid to be there. You are. So can you blame them for not wanting to stretch that out? And how convenient that the thing you expect everyone else to research on their own time is the information you get handed to you by the dealership, so you don't have to do anything.
@@kesayo You can buy a car online if you want, but it won't be the best price.
You can buy milk at one store for one price and the same milk at another store for another. It's all called "Capitalism".
You're free to leave the dealership and go somewhere else, and try and get a better price. I"ve done that, but then I researched things like: Inventory on hand, 30-60-90 days? Same car other states, same car other parts of the state. There is a lot of research involved. Lazy people expect to get the same price I did with all my hard work,
I get $1,000 for lazy or uninformed or slow gullible people to buy a car btw. Interested?
I guarantee you will get more off the car than $1,000.
Complete nightmare....I absolutely hate car dealerships.
I love when the manager comes in and acts like the lowest he can do is less discount than was already offered.
Yeah haha 😄
Or you get the best price, and the closer you get to the door, the lower the price goes.
Old trick to make you think you already have the best price and will jump at it.
It's just a ploy to make you _feel like_ the 1st salesman is on your side. Newsflash: he isn't.
Wow wow…what’s a great clip to share with us “young man with baby face”😉thanks so much! I’m in the market of looking for one myself. Your experience is soo intriguing to listen to. Very happy to hear that you got what you bargained for. It’s understandable that the dealer business is to get us into their own deal but as long as we got our facts, did our homework & stay firm on our mission (giving in a bit😉if need to) then it’d work out, correct?! Again thanks so much for sharing especially your personality sounded very pleasant.
"You're still below msrp." Brother that's the point. If I can't buy a car below msrp it doesn't exist to me.
You want a new car cheaper than what it’s worth
brother please tell me the art of getting a brand new car below msrp let alone below dealer markups i need to know lmao
@@croingo8294all cars are negotiable below that easily I’m surprised no one knows that ?
Brokest shit I ever heard lol
Yeah but this is a new car. Not used
I had Kia dealers willing to shave off the total price by $50.00... from $30000 to $29,950... these guys are unreal
Lolllllllll so funny 😂
Who tf would pay 30k for a Kia. Jesus.
@@ancientflames No. Not Jesus. He is not in the market
I wouldn't buy the entire Kia company for $30k.
@@JohnZombi88 You are entitled to your opinion, even if it does not make sense...
This visit is a great example of how to assertively buy a car. He was friendly, offered proof of being ready to buy and stuck to his price. Well done!
Right, he helped himself by describing the check from the bank was was ready to go.
@@Callsign_Sturmbut not everyone has the time and skills for that
Dealers aren't obligated to meet your price. If they can't cheat you then they can certainly cheat the guy that walks in behind you.
@@migz0824 You could work less hours and spend time rebuilding a car and still be money ahead, new cars are really that expensive.
@@Callsign_Sturmyeah I did this but now I have 5 damn cars in my driveway I gotta take care of 😢
If it's going to sell right away when it gets in as he said, why are they so desperate to close the deal even offering discount after discount?
This is so satisfying to hear, more people can really benefit from these recordings bc it's easy to get pulled around at the dealership when you don't know what to expect.
- When the salesperson "goes to the back to see what they can do" etc. etc. it's a bunch of BS, they're just acting like they're meeting you halfway for something still marked up.
- If you aren't in urgent need of a new car like this person, time is your greatest asset against dealerships. Drop your contact info, communicate your firm price, and some dealerships will sell at your price without you ever having to visit in person.
- You can literally tune out what they say if they are not agreeing to your number, especially if they're throwing out monthly payments and APR bs, just stick to your OTD price, let them flap their mouths on what "deal" they're getting you, and just act like you didn't hear anything and repeat "my budget only allows me to buy for $XX,XXX"
As a car salesman, we’re not all bad. Some dudes in the industry give us a bad rap by being greedy, sleazy mfers
@@woodjablowme3500then give good advice to the buyer right now on how to avoid shitty salesman and make good deals
i speak for myself but when i used to work at the dealership and would have to go back to the sales office to see what i could do, that’s exactly what i did, i would go to war for the customer who wanted to purchase and try to close both the customer and my manager to approve of the deal. not every dealership is out to get you. I worked at frontier toyota in valencia.
Just like how schools didn't teach us about taxes, investment, money management, etc. Thank gosh we know calculus..
@@nicoindigodit actually is a battle between the customer and the house. salesman wants a sale with some meat, but has to get it approved. the guy or gal behind the big desk decides what the final price is. sales person is a go between.
I've worked in service for 20 years. different places. I've met decent sales people. A lot more scum bags though. If prices weren't so high, I get a defined discount and none of the markup. I just refuse to pay a $400 a month payment for a basic sedan. Guess I'm gonna hit 300k in my current car.
I tried this with a corolla LE and sales manager said "Okay, we are done here. Have a great day." and let me walk out.
Depends on how hungry they are. This guy caught the dealership when it was pretty hungry
Depends on how many cars they have standing and if they think you are a serious buyer or not. If you give off window shopping vibes they won’t waste time. If the car really is selling like hotcakes, they know they will get another buyer. You gotta hit the dry seasons.
End of the month is also a good time to strike
LOL I've had that happen too!
@@ryuukin178end of the year as well.
Every salesman sounds almost the same every where.
yup. they are trained by the same class
The MAJORITY of salespeople are folks from other places, working with very limited training, limited English skills, and very limited knowledge or experience with the typical middle-class buyer.
I’ve been in the business since 1999 and I’ve seen it (literally) hundreds of times. It’s just the way it is. Sometimes buying online can make things easier, but not necessarily less expensive. These people sell and negotiate for a living, so getting over on them is nearly impossible. Unfortunately.
Yea, dumb.
I couldn't agree more with you, holy sh!!IIIITTT
It’s called a script homie
Thank You For Posting This. This Was Very Helpful. We're Going Car Shopping In The Next Couple Of Weeks.
You're welcome, good luck with your car shopping!
"You'd be buying the car at MSRP" Like that's supposed to be a good deal LOL. Plus them acting like it's a privilege to be getting the "rare" hybrid. They can take all their "rare" hybrids and their "hot-selling" full electric cars and park them back at the vacant malls for the birds to poop on.
I don't work in auto but in medical, MSRP pricing is usually around 200-500% cost. Crazy margins even at MSRP and a lot of times there is a markup on top of MSRP.
Car dealers are S C U M B A G S. They keep pulling these “market adjustment” BS because dumbasses keep paying them. Always refuse to pay them and walk otherwise. Buy a different brand if you must. This is the only language they speak.
I think they are probably just playing an old game at this point but there really was a time about two years ago where I was trying to buy a Hyundai hybrid and had to call to about 15 dealerships in the Sacramento and surrounding areas just to find an Ioniq that wasn't being sold above MSRP. I never got a call back from any of the dealers I tried haggling with that had theirs priced $5000 above and the only dealer I found with decent pricing was one about 2 hours south of me in Stockton who was offering it for only $1000 above. Hybrids got extremely ridiculous during the gas pricing surges a while ago.
You have to understand that if this guy doesn't want it, someone else will gladly take it for MSRP. So really it's up to you if you want to wait around for a better deal or take it this way.
@TheBrandoDavidson Only in a few places is this true, and even then it’s not for long. People’s money is gone and their credit cards are maxed. I know car dealers. It’s bad and it’s going to get real bad.
Just listening to that bs is messing with my stomach. I hate their games
@@markde9904 He literally bought the car??
@@coolman17701 yeah but the psychological games they pay on u
I'd be willing to pay someone to go in and buy for me
@@rawlvee I replied to someone else, they deleted their comment -_- Car salesmen definitely play mind games.
yoo i had the biggest shit ever wathing this
The manager went out on a whim and approved did the deal for 26800 after saying he don't know how they did it to get down to 28800 LMFAO....LIERS!!!! All of em'
Liars***
@sumtingwon4693 he said only for $26k otd. So he lied too. That's how negotiating works. Each side wants to get the best deal possible for their end.
Just good negotiation. You should learn
I'll bet the dealership still made a fortune.
A 2024 corolla hybrid LE is $24,884 MSRP so even with the $3k discount, spending his whole day there haggling, he managed to get $100 below msrp 😂
That was a cordial deal making. Nothing for them to be embarrassed about or feeling defeated. You got a good deal, they still made good profit. Win win. Manu dealerships are not like the one you have nearby. Lucky you.
I worked at a car dealership for a short period of time when I was in college in the late 1970's. The training program was literally called, Putting the Customer Through the Tube. The customer was put in a hot claustrophobic office and made to wait unnecessarily. The idea was to wear him down. I was dismissed because I talked a young man with a pregnant wife and two kids out of buying a Mustang convertible that I thought was priced way too high. I suggested a sedan or station wagon instead. The sales manager overheard my conversation and sent me packing that afternoon.
Good for you. 👍
good man. stay true to yourself
OUTSTANDING dude! You did the right thing. And you will be blessed for it.
I've heard horror stories. Senior citizens literally being locked in those little offices until they sign, etc. Once over 20 years ago, I went with a guy to buy a new car. It was one car only listed in the paper at a special price. The salesman said it had not been sold yet and they guy said he would take it. The salesman told him to look at it first and proceeded to drive us to their 'other lot' where the overflow of cars were. Some dark field. Once there, he refused to take us back until my guy agreed to make an offer on a more expensive car. It was cold and then freezing rain started as it was February. I told the guy 'you have 2 choices. Either you take us back right this minute or I get on my phone, call the cops and tell them you kidnapped us and are holding us against our will. You have exactly 10 seconds to make up your mind.' He took us back.
You just described the Judge Reinhold stereo shop scene in Ruthless People - talking the client out of a bad purchase, but toward a more reasonable purchase.
Watch it sometime if you can.
@@VoxLesPaul Judge Reinhold? WOW! That's a name I haven't heard in over 20 years!
Never bought or owned a new car in my life and I'm 34. Thanks for posting this and letting people with little experience see how this goes down. I appreciate how you handled yourself.
Hard to tell what kind of a deal it is based on the displayed numbers. I don't know what the MSRP was on the Monroney sticker. There's no line item that specifies MSRP. One thing is for sure - the $899 Processing Fee is a garbage add-on that's nothing but pure dealer profit. I wouldn't pay it. I was once at a dealer where they had a $200 line item for advertising costs. Like I'm responsible for their advertising budget. I was at another dealer that added pinstriping to every single car on the lot and charged $150 extra for it. I walked. And another dealer where all the cars had an alarm added on. Virtually ALL dealer add-ons are not worth it and are only added to squeeze more money out of you. If you're at a dealer that has garbage fess and they won't remove them then WALK. So what should you pay for? MSRP + tax + title. A "reasonable" doc fee is $100, but even that is unreasonable. How much do you think they pay the clerk who processes the documents? But I'd let it slide for $100-150 max. $200 if you're feeling generous. THAT'S IT. Anything above MSRP + tax + title + $150 doc is just taking money out of your pocket and putting it into the dealer's pocket. Just how generous are you feeling? They already have more money than you do. My recommendation? New cars cost way too much and drain your financial resources. Insurance is higher as well. Get a decent used car and invest your hard-earned cash. I drive a 2008 and I have ZERO car payments. I hope you can go another 34 years and still able to say the same thing. Except I guess at some point it would be nice to buy at least one shiny new car. Just remember you start losing money as soon as it's driven off the lot (it's impossible to "invest" in a new car). The best way to maximize the value on a new car is to keep it until it dies, saving your money along the way. And don't buy an all-electric vehicle -- the resale value is horrible. Last thing - if you manage to organize your life in such a way that you're flush with cash then good for you and you can ignore the above and do what you want!
I’m 48 and haven’t bought a new car. I’ve negotiated on a couple of house purchases though.
The key strategy is to be prepared to walk away. That’s it.
@@johnroberts3824 How do you determine the actual cost of tax and title. Tax is obvious just sales tax, but how much does a title transfer cost?
The key takeaway here is BE POLITE! Notice he never got insulted at their price, never got bent out of shape, he simply said thanks, I will save up and come back. He gave them a legit reason to walk and they hate it. I use this exact technique and it works like a charm. Be prepared to walk and walk if they don't meet your price. Go in with a stupid low-ball then yes, they will let you walk but otherwise, keep your cool and don't get upset.
@@MrMichealHouse Look it up in your area.... Normally anywhere between 25-50$ maybe.
“You have a baby face” the slick snake oil salesman tactics coming through..
yeah i'd consider that quite insulting so I'm not sure what the motive was there.
@@Haddley333 to get you to stand up for your bruised ego by showing them that even if you have a baby face, you can still spend big money like it's no big deal as if you're a high roller.
@@barkopediusmaximus5552 haha really? So it's like, "you callin' me baby face!! here's 3 grand over MSRP!" lol
I think it was freudian slip in that the salesman was thinking the guy was a young, inexperienced, easy mark but said part of his disappointment out loud.
could also be that sales positions tend to attract "alpha" bully types who assert dominance, partly by degrading others
1:56 if the cars are in "high demand", what is it doing on your lot? LOL
Man did the most important thing anyone can do when buying a car. Be quiet and let them panic, only talk when you absolutely have to. Sold cars for a while and that was funny to listen to good for you man 🎉
He did the worst thing while financing
84 months
8%
@@modernNeanderthal800 This is really only bad if he plans on carrying that to full term.
@@Mahjonks agreed
@@modernNeanderthal800 i believe he said he wasn’t going to keep paying for the full term so i assume he is going to pay it off before the interest would become a problem. And 84 at 8% is pretty decent for current times. I would also never recommend going above 60 months but that’s life sometimes.
They weren't panicking. It's an act to make you feel like you're winning. They took him for at least $2400 profit on the front end.
The market adjustment did exactly what it was supposed to do. It gets you to begin negotiating at higher starting price so when you end up paying full MSRP you feel like you won LOL.
SO TRUE!!!!!!!!!!! START AT THE MOON, THEN MAKE YOU WORK TO GET IT THE RIGHT PRICE!!!
The illusion of a deal
Exactly he got no deal. All he got was less then $500 under msrp. Look at the final paperwork they took off $2472 discount but still added the $1995 mark up lmao
Yup
Should have started at $4000 under invoice
Love how you recorded this. So helpful to hear the tricks the sales people try.
What tricks they didn't have any tricks or salesmanship whatsoever?
@@idorablo7They got this guy to pay over MSRP by adding doc fees AND got this guy to thank them for not using lube. Lol
@idorablo7 So trying to lie about the adjusted market value and high demand wasn't a trick?
Did you record the finance office? Even if you're doing your own financing they try to up-sell you doing the paperwork. They didn't get anything from me when I bought a new car, by the time I got to the fiance office i was so pissed off at them all i said no to every single thing. if they'd offered me something for $1 i'd have said no by then.
@@hifiandrew 😂😂😂😂😂😂😂
Thank you for sharing your experience and tough haggle, this was very helpful.
car salesmen would sell their mothers for a ham sandwich
Don’t forget the Grey Poupon
And sell their father for a drink to go with said sandwich
Anybody have sandwich and drinks?
I was a car salesman for a long time and I can confirm your statement. These people absolutely suck to be around. They are almost all out of shape and play up this whole “alpha male” persona behind that glass while working deals- the way they talk about the customer is awful.
OMG a company tried to turn a profit. absolute scum. This salesman is weak as can be too. He is brand new.
Best way to deal is like this guy did. Agreeing that their price is fair but more than he wants to pay and be willing to walk out the door. Very respectful and straightforward.
"I understand the market adjustment fee, you can refuse to sell it, but I'm the market and I can refuse to buy it"
Another five years of this and the Kelley Blue Book prices will start to warp in accordance with their industry wide collusion...which is what I think their ultimate goal is. The used car market is going to be all flimsy trash like Toyota's new line up of "V6-turbos CVT-Hybrids" for all sizes of vehicles. We've already seen V8's go nearly extinct and these V6-Turbos are NOT engineered to handle the pressures, it's like they forgot how to engineer correctly OR they're making them so wel-engineered that they break exactly when leases are up so they can't be put on the used car market...forcing people to "just get new". Every 5-10-15 years back you go, you're always looking at a "potential $10k repair" which always funnels you back to "just get new". It's their whole strategy from the ground up, now, and no one's calling it out as predatory to the point of damaging the GDP and the Mortgage/CarLoan-apocalypses that people have been shackled into with these lower quality cars and houses for slavery-loans and interest rates. It's pure evil that needs to be addressed at the Congressional level. Imagine the Boston Tea Party but with cars. THAT"S where this needs to go.
**BOSTON CAR PARTY, NOW**
"We don't see them too often"
"It's the #1 selling car"
Which is it?
Naw he means they physically don't see them too often since it is the #1 selling car they sell before they have even left the factory most of the time. They are used heavily as fleet vehicles for a lot of travel-related companies.
What they say about every car on the lot.
I love the anxious pen tapping while waiting for your reply.
The vehicle initially stood at $29,379.56 but was ultimately sold for $26,800, indicating that its original price was significantly inflated. Always be ready to walk out.
I was proud of my wife when she bought her first car on her own. She took immediate control where I might have caved in. Women are not as horny about cars as men are.
I will never see. A new car again. It will be junkers for me from here on. I could have retired on the money spent on new cars over my life time.
Fuck the market. Its worth what its worth and nothing more because of the market.
I think you are full of shit Mr. manager
Wait a minute 84 months? The POS car won’t last that long
This is a lesson in how to be a good customer. Polite, kind, but confident in knowing what their budget is and respectfully acknowledging the market conditions and saying they'll come back when they've saved up a bit more. Great job!
This is one of the most entertaining things I've watched, and it's just audio and some pictures. Beautifully done.
I’m trying to get a mustang gt this year, but have no family who knows how to negotiate when it comes to this, this video was so helpful
@@Rezegn deal with a salesperson online via email only. Do not walk into a dealer if you want the best deals period. Find the car you want on their website and negotiate online. Tell them you won’t come in until you’ve agreed on a price. If they don’t then just go online to another dealer.
@@Rezegn Don't forget to look nationwide. A $200 one way flight + $100 worth of gas back is worth hundreds, maybe thousands, worth of savings.
Great job. I'd like to add that dealing with the internet guys at several dealerships and playing one off the other gives you a great starting point when going into the dealership. I once was negotiating and they did the bringing the manager in thing. I suggested a price and he told me they could never go there. I told him his internet guy already had, but another dealership had beaten that price. That was a fun moment.
A dealer saying "trust me its a great deal" is biblically ironic 😂😂😂
The buyer, not the seller, determines what a deal is.
Buying a car is a joke. I just went through this. I’d rather have a root canal. Especially today. They know every scam in the book
I learned at an early age not to try and buy a car from a dealer. The way they act is astonishing. They must take advantage of so many people who are not savvy
Makes one wonder if dealers ask themselves: how many customers can we screw today? LOL
It’s ridiculous. They put in every hidden feature they can. Weather tech type mats & cloth, no more dealing in the “buy back” money. They still try getting you in a loan whether or not you pay cash or not. I’m going back to an 80’s car where I can swap and rebuild an engine and trans in a week. This is just absurd. With the $ you spend buying it’s better to rebuild an old chevelle, mustang etc. It’s gonna cost the same and at least your car will increase in value
@@bookmarked-9771I hate shit they don’t even mention too, like I was buying a corvette from a dealer and Mf added digital license plate for 2k but didn’t mention it at all until I saw it on the paper and told him about it and he was like “oh yeah this is a new digital license plate we’re starting to sell in California now”
I liked your approach. Very friendly, clear, patient, and delayed in dropping new information into the conversation.
yes indeed. they pick up on his confidence in this situation.