SOMEONE COPIED OUR BUSINESS AND STOLE OUR PHOTOS / what you can do when this happens
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- Опубліковано 5 чер 2024
- SOMEONE COPIED OUR BUSINESS AND STOLE OUR PHOTOS / what you can do when this happens
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Time Stamps:
0:00 - Intro
1:42 - How I Found Out
3:06 - What They Copied
11:17 - How I Dealt with being Copied
12:41 - How I’m Protecting My Photos and Website
15:24 - Copyright and Intellectual Property
16:49 - How this Situation Has Helped Our Business
17:42 - Advice
22:16 - A Word to Copy Cats
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💙Suppliers Mentioned💙
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THANK YOU FOR ALL THE SUPPORT! - Навчання та стиль
I watched every commercial during this video as a way to "give back" to you for all that was taken. So sorry this had to happen to you. You and Cale are adorable and appreciated.
About to watch but I see one thumbs down less than 5 min after you uploaded this, must be from said thief, lol,
Your “high road” approach causes me to have even more respect for you. You are so helpful and SMART, and now we are reminded of what a good human you are. Thanks for being the beautiful person/couple that you are.
Omg I'd be fuming. I'm close to launching my soap business after 3 years of research and testing and we have to pay for product testing in Europe. (Im in the UK) if I found out that someone had plagiarized my entire business I'd go for their jugular.
I’m also a small soap making business in the Uk. Haven’t launched just yet but I’m getting there. Good luck to all soap makers.
I’m so sorry that this happened to you. I just want to say that I have been so inspired by everything you guys have offered on your page but I KNOW that in order to make my own brand that it requires work from my side! Inspiration is NOT the same as stealing. I wish you all the best and also appreciate all of your vulnerability to help your followers as well. You know your worth and you will always rise against!
Omg I hate when this happens, can’t believe people can’t take their own photos.
It’s theft & fraud + dishonesty
I have to say that I am impressed on how you handled this situation, So professional.
Y'all definitely handled it better than I would've. They'd have heard from my attorney by sun up. 😂
I'm more like you. In the end, I have to believe that Jerika handled it best.
Tiffany, I'd say different, but not better. It's sad the thief had no consequences other than taking the stuff down - and probably moving on to the next site to steal. Sounds like Jerika (and her hubby) didn't even get financial compensation for anything, such as tech upgrades, maybe paying someone to help fix all their stuff, etc. So that's not cool. :-(
To steal when you share so generously is most unforgiving. My gosh!! Deplorable!
the fact you didn't dox the thief's pages speaks volumes on your level of professionalism! I'm old enough to be your mom and I can't say I would not have done more if someone was stealing my brand, my verbage, my craft! Keep on keeping on you guys, your vids are great and super inspiring. "Everybody wants to be like you" ~ Snow Peace from Burlington ON!
They've already changed everything, but I was still able to find the company you were talking about and holy sh... the audacity is shocking. I'm so sorry this happend to you!
Wanna drop the name👀👀just curious
As a business woman myself, I`m sorry that this happened to you guys!
I`ve learned that there are lots of people on UA-cam who download videos that don`t belong to them, and then reload those and make money from the ads. In your case, it`s entirely possible that the culprits like you guys enough to mimic you and simply add their own contact info for sales purposes; it`s possible that they took the other photos from someone else, and don`t make any products at all. In other words, it may all be a scam, in which they fake-sell, and make lots of money from people who don`t want to leave home to shop at brick-and-mortar locations or are just in another country. This is why I myself only shop in the business locations near me; plus- if i need to return or exchange something there`s no issue with going back to the store. Some of what I`ve learned has been through fails, other stuff is through college, and the rest is through people like you.
Steampunk, having a COPY of their entire website (and social media), their product names, their descriptions, their pics, their about us biz info, etc., etc., is NOT MIMICKING or even flattery or influence - it's called intellectual property theft!! And there is NO EXCUSE for it.
That is so creepy. It is true when someone invades your life there is a feeling of being physically and emotionally attacked. You two seem so real and sweet, I’m sorry this happened to you.
I'm so sorry this happened to you.
I started stamping my soaps pretty early on in my business and I think that can really help deter others from stealing photos. It is more time consuming, but the peace of mind is worth it.
Great idea!!!
It hurts my heart for yall! I wish you all the best. Thanks for being an inspiration to us starting out. You have no idea how helpful yall are! Thanks!!
Thanks for sharing! I’m sorry you went through that, but really glad to hear they took everything down after 1 email. I think you had a lot of good advice and handled things really well.
You guys are a true inspiration. I'm very upset this has happened to both of you, you're so generous in sharing your experience to support other small businesses to also grow by providing valuable advice to problems you have had to find solutions to. Some people simply aren't creative at all and will rely on stealing other people's ideas instead of being original. These types of companies that only know how to copy and are lazy to have their own products and ideas are disconnected from the source of inspiration, companies like that don't last long, and don't go far. I admire the two of you and would like to thank you for sharing your wisdom on this channel. BIG TIME FAN! CHEERING for QUENCHSOAP!!! See you guys at the top! (probably at a tradeshow)
Some great advice left on your comment sheet.... so proud of your progress and processing through this bump in the road....”If it doesn’t kill You.... it makes You stronger”....
Love this channel! You have inspired me so much :)
Thank you for sharing! I'm just getting started in my own soap business. I'm learning from you and others, and as my shop is in temporary hiatus while we move, I've realized that I need to do more to set this up like a real business when I reopen. Advice like this is timely and appreciated.
Thank you both for posting this. While I was aware of the protections afforded to intellectual property from the moment of creation, I never dreamed that someone would go to these lengths to copy a successful shop. I am considering opening an online shop in the next 9-12 months, and I can't thank you enough for using this horrific experience to warn the rest of us out here - I will definitely take this into account when I start my branding. Thank you again - for everything that you both do.
Thanks for all that you do, you help those of us that are thinking of starting our own businesses, soap or not. It is not easy, getting good clear advice that works. I hope this does not deter you...you are appreciated 🙂
So sorry to hear this happened to you. Thanks for all the insight and information about this situation. You handled this with much grace and calm.
Your website is beautiful and something to be inspired by :) So sorry to hear that someone thought it was ok to do what they did. There is no excuse and it is wonderful to hear that they have taken it all down xo
I'm happy you've handled it so smart and professional! And thank you so much for this video so I can think now how to protect my photos and knowledge. All the best guys!
Wow!! I am so sorry this happened to you! I watch your videos every week and am so inspired by your creations. Your products are beautiful by the way! Stay strong and carry on. I wish you guys nothing but success!
I am so proud of how you both handle this situation. It confirms about the kindness and good-nature that was so typical of Canadians! I am glad to notice there are still kind people out there and you two are a great example!
Wow! So sorry you guys went through this! Thank you for the valuable information, I will definitely remember this whenever I am ready to launch my own business.
Y'all gave such great advice here. Thank you for sharing your story!
I think you guys are such good-hearted and kind business owners. It's such a shame you've had to experience someone profiting off of YOUR hard work, but I think you both have handled it BEAUTIFULLY, and are very courageous to share your unfortunate experience with others in an effort to help other small business owners avoid having this happen to them. I can imagine most people simply shutting EVERYTHING down, so kudos to the two of you for remaining so helpful, open though more cautious, and not allowing this to make you bitter.
I wish you the very best of luck with your hard work and unique & beautiful products. You will undoubtedly capture many people's hearts with your positive attitudes as you're both obviously very genuine & good people.
Thanks for this, so glad you have moved past your shock, anger and disgust quickly, onward and upward as they say :)
I am so sorry to hear that this have happened to you guys.Thanks for shearing this.
All the best, and Merry Christmas!
I was shocked to hear what happeed to your company, really don't know what I would have done in your place (not the patient, forgiving kind here), but really glad that everything worked out "easy and fast".
Thank you for your amazing open-minded advices, suggestions. .. I'm learning from you every single time, even this terrible happening was a huge lesson, probably for many of us.
Wish you all the best! Waiting for your next video!
I'm so sorry this happened to you. Not fair. Glad to hear the issue got resolved. Keep up the great work!
Wow how scary! I am so sorry that this happened to you.. but I am so glad to see you both moving forward and securing your products a little better 💕😊
Wow, this really sucks! What a smarmy thing to do. I haven't started my business yet, but I am fearful of this happening to me, too. Thank you for giving us some pointers on how to stop them in their tracks!
I am so sorry this happened to you. You are so sweet, and open, and honest about everything you do, and it is obvious how hard you work. I wish you both the best and am happy to hear the issue has been resolved. ❤️
This is terrible!
Sorry this has happened to you two.
Thank you for sharing this story.
Love watching your videos and your business bloom😊
So sorry for what happened to you, I respect you even more now and you inspire small soap makers like me. I hope your sales increase 1000x
Sorry to hear about your experience... I appreciate your sharing tips with us to prevent this happening to us.
“Imitation is the sincerest form of flattery that mediocrity can pay to greatness.”
-Oscar Wilde
I’m trying 2 look on the bright side here, but I’m kinda TICKED. I had to learn yrs ago to be gentle in my approach. What I’m really trying 2 make u do is laugh...😂😂🤣
Sometimes, I gotta laugh at stuff & then take care of business. 🥰
That's actually half the quote, the rest is the best part as it's the jab “Imitation is the sincerest form of flattery...that mediocrity can pay to greatness.” :) can't leave the burn out, lol. Oscar says nothing that doesn't include a backhanded insult.
@@joan-lisa-smith that’s how my Grandma is sometimes & it’s SO FUNNY! 😂😂
I gifted her a beautiful infinity crochet scarf for the cool autumn season. It was mustard yellow-orangish golden color. Really pretty, so I thought! 🤦🏽♀️
She said, “Oh woooow, how nice, it’s so cozy & warm...u sure know how to pick an unfavorable color” 🤣😂😂
May smile quickly went to my mouth dropping WIDE open, to hysterical laughter! 😂
@@joan-lisa-smith What’s the other part missing? I have the same quote as u have. 😂😂 & u are so CORECT...the best part is the backhanded compliment 🤣
@@EverythingTammy Ha ha! Good you can just brush it off and see it as just how she is and be ok with it. I bet she's rubbed a few the wrong way over the years with that as some can be really hurt by a flippant remark. Some can be so good at it you say "thanks!' then as you walk away in your head you slowly start with "wait, was I just insulted?"
@@EverythingTammy Wait, did you edit that? My gawd do I need a coffee...I swear you just put the first bit "Imitation is the sincerest form of flattery". Oops, no clue how I missed that sorry. Ok so now we both said it so there's more chance Jerika's thief will read it then and realize how stupid they were.
My jaw literally just hit the floor... glad you were able to recover and rise above. And thank you for sharing your experience! Imagine if they'd applied a fraction of the effort to their copying from your site to place on theirs, on their own website. (sorry, badly phrased but you get what I mean)
You all have handled this with grace and because of that you will continue to flourish. God bless y'all
I am just beginning to see their videos and they have made me cry for this situation, I cannot imagine the suffering they must feel when they realize that in this world there are no people like them so dedicated to love their work. I warmly congratulate you for being so honest and professional and at the same time for those little ears of how we can do so that it does not happen to us in our businesses. I love your teamwork. God Bless you and may you fulfill all the desires of your hearts.
Bless your hearts! I have made a living and raised my children as a single mom of 3 on my art, I wish I could have been as gracious as you when people copy and steal my hard work!!! That being said, thanks so much for all the work you two do, I'm going to add a few soaps to my holiday booths this year, I have learned so much from you lovelies, keep being you! Hopefully that person was a very young person (teen?)that did not know better. If they were an adult that stole intentionally, I feel bad for them, they will fail in the end and will never truly know how you feel inside to make something of yourself! Keep up the videos! Can you, or have you done one on just cool patterns, designs in the soap? I'm working on pretty now, lol!
I am so sorry what you had to go through with this unpleasant situation...but you both must be commended for your professionalism and for sharing with us your experience and what we can learn from it and what we can do about it...so thank you...l love your videos and everything you share your kindness and your wonderful fun tips....Jerika you are great one of a kind...thank you and l wish you both nothing but the best going forward!!
I have had this happen to me as well but not on a complete copy of everything. I started teaching soap making workshops a few years ago and discovered that several people taking the workshops were just attempting to copy what I was doing. One person actually did use my product in her pictures to announce the opening of her business. She had also been demanding I give her all my supplies and other info. I couldn't believe how bold she was and how angry she became when I called her out on it. I really enjoy your videos. I find you so honest about all the ups and downs of this business which is a great encouragement when I get discouraged and you have great tips that inspire me.
The fact that they went to great lengths of laziness amazes me. Researching for inspiration is one thing but at this level it’s copyright. You have every right to be more than upset. I feel your frustration through the screen. My heart goes out to you and we are all forever grateful for helping us all on our journey to soap making.
Great video Jerika and Cale! thanks so much, once again great value. So sorry this happened but I guess it's a wake-up call to us all when doing business online. Well said and well done! Amazing you could turn this around and see the "silver lining"
Hi, I am a new follower and this video caught my eye. I am so sorry this happened to you, it is so unacceptable! I have a business, but during covid, I put it on vacation for personal reasons and decided to start it up a few months ago because a friend asked to try it again. I was so interested in making the shower steamers and came to look for a good video, and I found you!! This is scary on all levels, and I am watching and responding as I prepare for church. I want to thank you for your honesty and transparency. For just giving this information about copyright (I know about this as I do some graphic art LOL). But it is sad that someone would copy word for word and use your pictures is just horrible. As you said, just move forward, and watermark your products and images... thanks for all this great advice!!! Wishing you continued success and I am so glad I found you guys!! xoxoxoxo Mags ♥
You have been so inspiring to me and many others. Must have been horrifying. My heart and support to you both! I know from experience how difficult it is to come up with your own brand and logo. I'm in disbelief of how someone would think it's ok to steal your whole site. I started ordering some of my scents and colors from fizz fairy as per your recommendation but change most of the scent names to be my own. I also have ordered a few things from new directions because of your suggestion. You are so willing to share and offer suggestions. I thank you for sharing and hope this never happens to you again or anyone else for that matter. I hope it doesn't discourage you in the future I enjoy your videos so much your vibrant personality your vibe is just amazing
💙💙 A HUGE THANK YOU 2U BOTH 💙💙
I'm so sad and sorry this happened to you. It's said that experience is a good teacher, and while this was a terrible thing done to you, you turned it around into a teaching moment. It just sucks that this had to happen, but we all are a bit smarter about how to deal with our current and future business to avoid copycats/thiefs as best as we can. Cyber hug to you!
Thank you for posting this! I'm definitely going to go back through my pics and watermark them. It's said that people don't want to work hard and they would rather take the easy way and steal people's property to make money.
You are so giving and you share so much to help others. I am so upset this happened to you.
This is so upsetting to watch 💔 You guys are so kind and giving with the content you provide on your channel to help others on their journeys.
To have someone straight up jack your intellectual property like that and have no desire to be original or put the work in themselves is so shameful.
As always great video, you guys are superstars !!!
I’m so sorry this has happened to you 🥺😬
I only found you yesterday but have binged you all night and day you have been very inspiring 😊
Wow...it takes a while to write up descriptions..yall are certainly gracious in your response kudos for getting it taken care of quickly and quietly
Thank you soo much for this video. I made my first bath bomb last week and have illustrious dreams of having a little bath bomb business and I’ve spent the last few days writing a list of ALL the things to consider!!
I hate this. My husband and I own a small candle & soap shop and I absolutely love watching your videos because it’s so encouraging to see a successful couple living their dream and the tips and insight you give are extremely helpful, and they’re just fun to watch, so please don’t be discouraged!! There are so many people out there that love you guys, your products, your videos!
I have used you for a lot of inspiration on launching my business for packaging and other things but I would never steal your photos and product information to use as my own. You have been such an inspiration and huge help in making my soap business dream come true
I have experienced this too many years ago. I found there was a difference between someone who loved your ideas so much they wanted to use it as a model vs item by item duplication stealing. Thanks for sharing your experience in such a positive and helpful way. I loved how you pointed out the wrong actions in a calm and focused way to cause strong and positive change not seek to "get someone back" for their actions.
I'm so sorry this happened to you guys. You are an inspiration to the soaping community. Don't let one person have an impact on how you do things. That gives them the power. You guys are awesome! I so appreciate the business type of videos you do. I am trash at record keeping. I hope you make more. All of us less techie people out there are so so grateful!! I am so much better at excel from the one video you did on it. It totally clicked for me so thank you for that!!
Thank you so much! And happy to help :)
What a graceful way to handle a terrible situation! I respect you both so much for your solution to the Identity theft of your creative business images & content! That would be so horrible! Hope this never happens to you again!
I'm sorry this happened to you. Thank you for all the great advice. But, please, don't "thank" this person. There is such a thing as being toooo nice.
Smart to have handled it in a professional manner. It's best to remove emotions out of business. You get further and have no regrets later. Thanks for the advice. 😊
Such a terrible situation but you both handled it with such Grace! Love your channel/content!!
Well you rised above this persons behavior and that says a lot about your heart and character! Bravo!!! Much continued success to you in the future! ~jc
Love you guys! You're so nice... You are an inspiration for all of us. 💗
I am sorry that this happened to you and Cale. You are such good people. God bless you both and your business
Thank you so much for sharing all this info with us. ❤️
You are so level headed Jerika. I don't know if I could be so. You guys are great..some people have no end to how low they can go. Come on people, think for yourself
Thank you for sharing, this is very empowering, I'm sorry you went through this. I had some people come up to me and ask for my products and put their labels on them, and it felt awful, so I will definitely take the steps that you are talking about.
Sorry you had to go through that but thanks so much for the advice on protecting ourselves from this 💖
So sorry to hear about your business and thank for sharing.
I’m sooo sorry you guys had to go through this. I noticed the other day that you had added watermarks to your site. Now I know why. Good job for looking on the positive side and what you can learn from it.
I admire how you handled this, I am building a small business in Kansas and I have found inspiration in others like yourself. However, and this is a huge however.. I have never, nor will ever directly copy anyone. I would feel honored if someone drew inspiration from me, but again we owe it to ourselves to be individuals, work hard, build ourselves up with our own design, brand, creations... you can’t be proud at the end of the day when you’ve stolen from another. You guys are great, I just found y’all and I hope you keep up the good work!!! I use Shopify too, love it. ❤️
I would love to see how you guys package everything to go to event shows - easiest things you’ve found to do
Thank you for this video and I am so sorry that you experienced such thievery! I make soap but not as a business. I learned so much.
Thank you so much for all you are doing for me as I am trying to start my own soap making business. I really appreciate all you are doing for others like me. You and your husband are doing great work.❤❤❤
I am so sorry this happened to you 😢. You two are amazing and I love watching your videos. They're very inspirational and it has helped me a lot. Thank you for all your hard work 💜. As for the people who who do these kind of things, they can never move forward as they are always looking to see what others are doing to make their next ugly move.
Keep up the good work and consider this as a lesson in business 🤔
So disgusting. There is a group called PhotoStealers that busts people doing this to photographers because it is such a huge problem. So sad that she did this. Glad you caught it! And thanks for the helpful advice to protect ourselves.
Hi, you guys are amazing! I have loved watching your journey and so enjoyed watching your videos, learning so much from you, so thank you x
I thoroughly commend you for keeping so calm over this! I am seething just listening to what happened and I feel very angry that these parasites got off so lightly! They should be so ashamed of themselves! They are absolute parasites! So glad you have managed to keep calm and carry on. I wish you every success in the future.
Very impressed, you continue to be a class act in all you do. ❤
How horrible... Keep being kind and original as you are. People should be thanking you both for all the guidance you give in coaching on making soap.
There will always be a thief around the corner unfortunately, but what's amazing is that you are teaching small businesses to improve and not to let this happen to them. Your teachings will help others.
Keep being you because we Love you ❣
I just love you guys!!!💕💕💕💕💕
Jerika and Cale- you guys are awesome. You are my inspiration ❤️❤️❤️❤️ thank you for sharing your experience so that those of us planning to „formulate“ our business can learn from you.
Love you guys a lot . ❤️❤️❤️❤️
Yer right, the epitome of laziness not to do there own work. Not nice! There's those few that ruins it for others!! Sorry this happened to you, you've both worked really hard and share so much only to have someone do this to you. 🙁
I for one thank you so much for sharing as always, it is very much appreciated!! Hugs to you both. 💞
Omg you guys, that is so scary! A business website and social platform are so much work and it’s a life form of its own. I’m so scared of this happening to my hard work too. I would be sending the person who notified me a really nice thank you package. Your channel and products are so beautiful, the hard work shows😉.
I feel your pain as this has happened to me in another format. You handled it well and turned that negative into a positive by making this video to teach viewers of potential theft and how to deal with it.
I never thought about this! When creating my brand! Thankyou guys!
Thank you so very much for this essential business guidance/advise. As a new business still in the works I will take all this into consideration in creating my own website, as you've said the point is to be your OWN business, not mimick someone else's.
It just make me SO angry that you work so hard on your brand and business and then someone just steals them. It’s so annoying and unfair! Sorry that you guys have to go through this. Thank you for shearing with us.
Wow! So sorry that happened to you!! Sheesh! You handled it so well. That is why trademarking is so necessary too!
This is awful, you are so generous in sharing your experiences etc. I saw the same thing is happening in gardening channels from UK where people are stealing photos, content word for word and are using them for their own. I don’t have a channel I follow several and was shocked because people like I learn from people like you. I am glad you were able to trace them because the ones I heard hadn’t. Who knows maybe they were are stealing from other sites. We’re you able to report them too.
Hi Jerika! Its Fiorella from Quebec!
I hope you remember me, Im following you for a year now.
I'm glad you found a solution to your issue and thank you very much for all your advices!
You are the 2nd person that I follow that this has happened to. So sorry it happened to you with how much you give to all of us.
This stinks so bad 😬 glad yall are taking the high road and continuing to push forward ❤️
Wow that’s horrible you have some people that try to take the easy way...You guys are amazing for sharing
You guy are sure handling this a lot better than I would be!
The exact thing happened to one of my friends, not exactly soap business lol, but they copied exactly word-by-word his literature report in order to get in a high-end literature school in Vietnam, it caused tons of dramatics back then in our communities lol. Your business is very inspiring, and what you guys doing here is so amazing. I can't believe there are such stupid people, who think that they can do that BS and thought that they would never get away with that... You guys are amazing, keep on the good works.