How much!!? What did my Custom Royal Enfield Interceptor cost?
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- Опубліковано 24 сер 2024
- How much!!? What did my Custom Royal Enfield Interceptor cost? Turns out I've been right royally done over by my Royal Enfield dealer - supposedly by their flagship store. I've been waiting two years for my custom Interceptor and still do not have it and now the story has got even worse...brace yourself!!
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Thanks everyone for the kind comments - I'm struggling to answer them all but I promise I will read every one!!
Good job you not in with the Angels mate. That shyster would be limping for life.
So sorry your the victim of fraud. Nobody deserves that treatment. We all feel for you kidda.
Thanks!
Good luck, sorry you had a difficult experience.
Costumize the next bike yourself.. you seem handy enough to do it! and it makes for some great content :).. Most "costumization" is bolt on stuff/powdercoating parts anyway.
Special parts like seats / panels / paintjobs you can bring to the "best" guys that there are.. and make it your own.
What has the world come to?! Everywhere you go these kind of people insult your intelligence. I hope you get everything sorted and get ypur hard earned money back.
To be honest, those people at the RE dealer are just plain criminals. That man Chris is a gem! Big thanks TMF for this somewhat sad but honest video!!
Thank you Tom!
NEVER pay up front! Years ago I'd gone through a similar situation with a shop I knew and trusted. Substitute a rare snrf model 356 for the Interceptor. I paid the agreed upon restoration price 'up front'. We shook hands on the agreement. Unbeknownst to me, the craftsmen that were to do the work left, then the shop declared bankrupcy.. the shop owner had sold hard to replace parts before I was able to get the car back, in pieces. I eventually finished the project, my faith in the handshake had evaporated.. As usual, it's buyer beware.
@@sscbkr48 Demanding payment up front suggests an insufficiently financed operation that's always sailing close to the wind.
@@sscbkr48 what about the money?
The world needs more Chris’s… what a top fella. Andy, what a nightmare for you. Hopefully the end result is some reward for all the tribulations. Thankyou for the honest and open film of the story. 👍
Its funny, but another guy called Chris saved me from a monstrous RE warranty disaster - it makes you think you can trust any Chris to do right with you 😀
Well done to Chris for stepping up to the plate to fix a problem that wasn't even his. As for chasing the £600 VAT in small claims I think I would be pursuing the other £4500 too, if you had a contract to complete the work for £4K how on earth can the total be £8500 ? sounds like a government contract.
As a tradie that's a fantastic idea to double the bill of an original quote but I doubt I'd be in business for much longer lol
Common problem, people tell u anything to get u in and then charge like wounded bulls. No Honor!
Yep there assholes.
The original quote of £4,000 with all the paint work, shocks, exhaust etc was enough to make me shy away from doing it. But for a dealer to agree a price and then double it and some is outrageous. The dealership was obviously sinking already and ripping people off to try and save themselves. It is a lesson for all of us. Thanks for sharing your nightmare.
Spot on.
Exactly Boyd,
These clowns get your bike and hold it hostage. They see a passionate rider, that has his bike bastardized, in bits, and use his passion against him. The poor victim just wants his scooter completed. At that weak point, these vultures swoop in. In most US states, on a written contract, they cannot exceed 10% of the agreed upon price, without written approval as an addendum to the original contract. Of course, a company that goes bankrupt, you're pretty much screwed. Can't squeeze blood from a turnip.
£8000. IT IS FUCKING MENTAL!!!!
Im glad i watched this, your experience will help others. Always get your full quote in writing, Honda for instance insist all their dealers do this to avoid this sort of scam. I just cant beleive what happened have you reported to trading standards, if not you should
I applaud your stoicism, Andy. Your attitude is bang on: yes, it's a lot of money, but life is short and you will (eventually) have a unique Interceptor that will bring you immense pleasure. A refreshingly honest review of your woes, the revenue from which will hopefully offset some of the expenditure on the bike. All the best from the Algarve. RocketMan :)
I agree👍
Shame you didnt applaud the interceptor the same way...A truly stoic machine
@UCujJWNWufDSjqH-_I4Nck6g how much space in your grey matter has the construct of stoicism taken? Plenty of room left to fill i would say 😁...spend some time in Athens as opposed to the Algarve...you've earnt it
It's not bang on they were fucking him over every way they could they just saw a guy walking over with money an immature individual that doesn't know when to get up and go from a place where he was not treated properly
Having 5? bikes does help though😄
You know this is an incredible video because it speaks to so many people out there that deal with the SAME stuff from dealers. It's unfortunate that a lot of what has been described here is SOP for many dealers. Delays, markups, poor to no communication, etc.
Thanks for making this video, makes the ones who deal with this stuff feel we're not alone!
Well said
Absolutely, I have had similar issues with several workshops, they don't seem to be able to deliver on their promises.
And this is the reason I will always do things myself. I appreciate that not everyone has the skill, however you learn as you go. Pretty sure you would of been able to remove parts like tank/side panels and find a reccomended painter/sprayer, remove parts for powder coating (chops has a mate) loads of companies about that do custom seats (Tom Hurley) and even putting a shout out on here for help with the more techy bits would of saved you thousands and got what you wanted and right 1st time. 8K custom work on a 6k bike is just ridiculous and you should of no way paid the other 4k.
Hindsight is a wonderful thing!
Absolutely right, I always do my own alterations. He's been ripped off all the way.
I have to say I massively appreciate your consistent politeness and bearing of no ill will to people involved - incredibly respectful, kind and decent of you. It’s a lot of money being thrown around or possibly nicked and it’s good to see that you’re pursuing some sort of justice while remaining perfectly reasonable and kind. Another lovely example of humanity in Chris as well, nice to see that people just help other people out
I think most people in the world are nice people - no point in holding grudges!
@@TheMissendenFlyer I'm so happy you think that :) Hopefull and happy, as I've got you I wanna say thanks for making biking look so appealing - I got my first 125 in September and have loved every bloody minute on the thing - A2 this summer, thanks mate
@@savvapistolas Great to hear! Best of luck with the A2!
I would just like to say What a true gentleman Chris is, almost chokes me up, takes me back to the old days when people used to look out for each other.
Amen 👌🏾 well said
Those old days that only existed in our memories ? .. always been con men around , we just get to hear the stories more easily now .
@@WyreForestBiker I suppose that's true, the internet has made the world a scary place, all these horrible things that happen around the world probably always went on, but we never really heard of them.
@@bigbadwolf200335 Throughout history people have always eulogized about the past , Steven Pinker's ' The Better Angels of Our Nature ' sums it up well .
That was one of the most honest videos I've seen on UA-cam. It details a narrative that can happen to any of us and therefore I feel invested in it. That chap Chris is an absolute gem too. It's almost as if the bike is secondary to the drama now which is interesting in itself. Thank you for sharing.
I'd like to say "my pleasure" but in this case pleasure has had little to do with it!
You're handling it better than I would have. They shouldn't have subbed the work out without informing you, once the original £4,000 budget had been reached you should have been informed of any ongoing costs. Charging £1000 for that exhaust, at least Dick Turpin wore a mask. Fair play to Chris though for stepping in.
absolutely - I never would have paid above the 4k agreed, and I wouldn't have risen the bike away when it didn't meet specification
i would have burnt their place down
That Baak Exhaust is over £1,158 Euro's from Baak in a matt black finish !!!! Believe it or not, he got that cheap!!!
Your patience and composure is remarkable . You're a better man than I.
Good luck to Chris and hope this has a positive affect on his business.
Yes me too...
What a fiasco. You are lucky that chap Chris saved the day. Seems like a proper solid bloke!
Couldn't agree more
Your transparency and honesty is one the reasons I watch your channel, in fact I bought my Z900rs based partly on your review and naming the best bike you rode that year. Hope you get this sorted without any more issues, cheers tmf
Don’t feel too bad or depressed about all this Andy. Most of us who have had bikes for years have had a situation which has been costly and left a bad taste in our mouths. The main thing is you’ve got the bike safe, it will be finished and you’ve met a good bloke who has helped you out. It’s just money after all. In the meantime I must thank you because any urge I ever had to customise my Interceptor has now disappeared and I intend to enjoy it in completely standard form!! Best wishes mate from Australia.
A lot of people wouldn't have had the honesty to post a video like this, Andy. It says a great deal for your character that you did, and may well save others from similar misfortunes. Chris is a gem for saving your bike from the Receiver and agreeing to carry on at cost, I really hope it goes well from now on.
OK it will have cost you north of £15K but you will have a unique bike built to your personal spec and that was never going to be cheap even without the shafting that appears to have gone on. As someone else said, life is short so live it it while you can - you will love the bike when it's done. At the end of the day with any luck it probably won't have cost you too much more than if the work had been professionally costed and carried out by a competent custom shop - customisation is labour intensive so is never cheap.
The bike will be unique to you, you'll love it, and the money is just the money - it's the price dreams cost.
Yep I'm with you there Vince - no one died so it's not that bad.....
More like a nightmare to me.
A lot of money go's around in that world and even more of shafting people. I saw that with the last place I was working, costumers ordering easily for 25.000 euro of parts, but when the bill comes there is always a problem. Luckily my boss never released anything before the full bill was paid. It is not always the shop that is shafting people, costumers can do the same. My wages where always correct and for six months I had a loner car without anything to pay, I worked there for 11 years before retirement.
Royal Enfield Uk needs to hear about this and come to the rescue. Lets hope something good comes of this in the end
Why? Nothing to do with Royal Enfield is it?
Why should they, not their responsibility
He represents RE, if he was representing my product, I would not be happy.
@@jeeves6490 is it franchise then? If not RE have no responsibility at all. Nothing illegal in sub contracting work. MF has been properly mugged off. He didn't ask who was doing the work or what customisation he actually wanted in regard to components. If it was my hard earnt money l'd itemise every part wouldn't you?
I would expect that MotoGB (official importer) have their grubby fingers behind this somewhere. My local RE dealer nearly lost everything because of them. They no longer sell RE which is a shame.
I'd be very wary about contracting out motorcycle customising or rebuilding work. I once bought a basket case Matchless G80CS in the US and thought I'd drip feed its restoration via a known restorer in Leominster.
I asked him to do a mechanical restoration- not a cosmetic one - but he insisted on doing the work to his standard - not mine - and after I'd paid a number of hefty invoices, I thought I'd better go and see the bike with a knowledgeable friend to gauge its progress. We soon realised that at the restorer's prices and progress to date that I was looking at a £20k final bill. We took the bike away and had it finished off by an enthusiast - not a charlatan. As Andy and I have both found, there are unscrupulous people out there who don't operate in good faith and who feed off people like us.
I'd suggest asking around to find satisfied customers before handing over your pride and joy.
This is why I like watching you so much TMF, such a gentleman, even in a crappy situation.
Well said 🔝
I would went berserker on their ass !
How embarrassing for Chris. Sorry about your troubles. My friend taught me when your dealing with a custom shop give them a small job to start with. If they met the deadline, kept the costs in check and had good customer service then go ahead and trust them with a big more ambitious job. Hope it all works out in the end.
Thats very good advice!
Good advice I wish I’d tried that with some repairs I had carried out
Or just buy a hacksaw and a 125mm grinder, spend a couple of hours on the internet, and do it yourself in your shed for peanuts.
Hi Andy, thanks so much for sharing! Having watched you for as long as I have (and as such kind of knowing you!) I can imagine how frustrating and painful this saga must have been. To present such a candid summary of events is generous indeed. Cheers, Chris
Andy, not easy for you to have to tell this very frustrating story but good on you for being honest and forthright about it. Useful warning to others to be careful in such circumstances. I hope you get some form of resolution and reparation.
Keep up the good work.
Eye opening and scary. Disgraceful how the dealer acted! Thanks for sharing this!:)
Hopefully others can learn from my mistakes!
Can’t help but admire the way you both dealt with this and gave a brief but very thorough and professional take-through of all that happened. Enjoy the bike mate, and don’t let the experience spoil the ownership of it 👍
I'm afraid it already has to a large degree....
Well done Chris for stepping in there and offering to help. The bike will look proper once those little finishing touches are complete. One to keep and enjoy for a very long time. The situation is bad and sadly quite common with companies folding and many people losing money. I guess the overcharging may have been a desperate attempt to stay afloat. It’s not right though and sorry it happened to you.
Makes me wonder why an official RE dealer is going out of business after RE have had such a success with sales of the Interceptor ?
@@ianc4901 My guess is that it was either intentionally run to fail, or he didn’t pay his VAT bill. He may have also milked the gov Covid lockdown dosh scam.
I once had a small business that bought a lot of capital equipment in one quarter, which meant that I submitted a return with more VAT claimed than paid. This resulted in a phone call which consisted of a demand to audit my business. I’d been going around six months. Two VAT inspectors traveled from Birmingham to Windsor and spent the whole morning going through my records: two folders of invoices and a shoe box of receipts! They left satisfied yet disappointed, because everything of course was 100% in order.
Yes I thought that!
@@TheMissendenFlyer They are most likely very poor Business people who liked the idea of a Motorcycle Dealership but had not got a clue of how to run it or a clue about money. Most likely they got into it without a Financial sound Business Plan or Back up Plan!!
Thanks for being so open and sorry to hear of all the challenges you have faced. It’s always difficult finding people you can trust
Really sorry to hear your tale of woe with your RE Interceptor, the fact it was an RE dealer that 'ripped you off' is truly depressing especially as it happened to someone like yourself who is an ambassador for all of us bikers , I take my hat off to you for having the 'cajones' to bare all via your channel, I only hope that that your man Chris saves the day and produces the 'Scramtracker' you always envisaged .
It’s a real shame to hear the story of the Intercepted Interceptor. I had a similar experience with a classic car restoration shop that was charging for work before it was done, so that they could pay their employees, or buy parts for other customers’ cars. Robbing Peter to pay Paul. Eventually they went bust too, and friends rescued my car. Lesson learned - the next car I restored, I did it myself.
Wow….what seemed like a fairly straight forward project has turned into a nightmare. I’m sure you’re happy with Chris’ action and his commitment to complete the work. Look forward to seeing the final outcome. The colour combo looks excellent!!!👍
Yes thank goodness Chris offerred to step in and recover the situation....
Wow, Many Thanks for being so honest regarding the costs. Thank god that dealership is out of business. No idea how you kept so calm while presenting your video. Hope you get your interceptor back soon and it's finally to your specification.
I can't even imagine the frustration, hats of to you for handling it so well. When finished it will look absolutely stunning with the look you've chosen
Thanks Martin - I think so!
Sorry for hearing about this Andy, I’ve know the owner of the bike den for 5 years, had 2 bikes off them and they had done all my services. I’ve been waiting for parts, for 3 months, was repeatedly told that they hadn’t arrived, called the supplier and they arrived 2 months ago and were returned for credit to buy someone else’s parts with! And to make things worse had paid upfront since I knew and trusted them. They didn’t even inform the supplier of all the clothing in the store that they had gone into liquidation and he had 15k worth of stock in the store
.....nothing surprises me with The Bike Den now.....
Well done to Chris for rescuing the Interceptor, and he sounded quite embarrassed for what had happened, even tho none of it his fault. Good luck with your small claims, but wonder how many others are claiming too. Thanks for keeping us informed and not hiding any facts, and keeping your anger down lol.
Cheers Gary, getting angry rarely helps i've found.....
@@TheMissendenFlyer Nobody would blame you though for a few private effs and jeffs!
I think you remained remarkably calm about it all, what a bunch of expletives the Bike Den were ! It's good that you're highlighting the possible pitfalls of getting custom work done 👍👍
Yes hence why I made the video - thought others could learn from my mistake!
Just watched the video... I really am dumbstruck by the horrific nature of this unbelievable situation. I am struck by how gentlemanly you have behaved in all this. Speaks well of your character and integrity. Chris is quite a gentleman himself... rescuing your bike and setting things right. Thanks for sharing this story... will be helpful to us.
Something smelt didn’t it Andy..the dodgy Den. You’ve taken this on the chin remarkably well..good luck with the CCJ application. Such an honest and eye opener video. Don’t forget the TMF logo on the seat! I agree with another subscriber..arrange a crowd fund to pay for Chris’s labour (you’ve taken enough pain!) and a nice meal/beer too for rescuing your bike…I’d chip in. Atb.
Thats a great idea re the crowd fund. Chris has had the sh*t end of the stick twice, so lets reward a proper bloke doing a proper job. Hope he gets a load of knock on business.
Would happily throw a few quid in too, doubt I'd have even bought my bike if it wasn't for TMF reviews/updates. Even if it doesn't cover anywhere near the cost it'd be good to sort your man Chris with something nice at the end of it!
What an absolute nightmare......Two and half years, small claims court and at a hefty price.
I do love what you have done and looking forward to seeing the finished bike.
I doubt you will be customising again? I admire your patience.
Kudos to Chris
Andy, I'm shocked by this video, and how you were treated. Chris is a hero. Sorry, you got ripped off mate. Thanks for this video keep us updated Good luck.
I'm not so certain that your man Chris there is the 'knight in shining armour' that you think he is. The work was carried out by him in the first place and the workmanship was appalling. Things shouldn't be loose, such as the indicators and mirrors, things should work. This isn't the case. I do wonder if you aren't being a wee bit naive in thinking that he is the hero of this piece. I assume that he owns the entire building seeing that he had access to it even when the receivers were active, and that in the video you were clearly standing in the old RE dealers part. I imagine he will assist you to the best of his abilities now, but I have my doubts about his role in the past. It will all become clearer in the court room I imagine.
Yeah I bet Chris only fixed it because otherwise it would have made him look bad. Funny how originally it took him a year but he could completely redo the bike in something like 10 days once it was his name on the line and not RE
Leuven… 🔝
I completely agree ! Chris was close to the people have disappeared… but now he tries to “distance “ himself?
My suspicion and anger would have had no boundaries!
I wouldn’t bother with a county court claim either … because pricks like this, invariably, have no assets.
What an absolute nightmare. I really feel for you and respect you for your honesty and sharing it with us. What a bunch of crooks! I hope you can still enjoy the bike when it finally gets done.
Does leave a bot of a bitter taste...will see how I get on with it.....
Wow, absolutely speechless. I think Royal Enfield should be stepping in here to help you, either with free parts or compensation of some kind, after all its their dealer network and they recommended them for the custom work. Chin up my friend, it will all work out in the end.
Thanks for sharing this. It's helpful for any of us who might be thinking of getting some custom work done. Huge kudos to Chris who really saved the day, especially rescuing your bike before the locked up the dealership.
Admire your honesty and ability to keep calm despite what that dealer did to you.
Well that all looks like a nightmare and is a salient lesson in the costs of customising your bike if your not doing the works yourself. For that type of total cost you could have purchased a Triumph bobber or similar. I sympathise Andy and thanks for being so honest about it all, hopefully Chris will sort it all out.
Wow Andy! Sorry for the troubles. Hopefully Chris will get it straightened out. Ran into the same problems with my wife’s Camaro when I had work done on it. It can be so frustrating. Chris seemed like a great guy so hopefully better days are ahead. You have really taken the high road with this video. A testament to your character brother!
Sorry to hear the saga regarding Bikeden and the way you have been treated. Chris seems like a too bloke and very kind to help you out. May his generosity and the good publicity pay dividends for him going.into the future.
Candid !! So important that we can trust you-tubers.
This is certainly one channel where you are not afraid of criticising vendors/manufacturers.
Well done. Best wishes.
Well Chris, I have enjoyed all your videos, really informative, and nice presentation. Right that the bull shit out of the way! Up here in't the North we would say, "you have more money than sense?" It all turned pair shaped for me, when the dealer said we will put nobbles on, not what tyres do you want on? I'm honestly at a loss, how you handed over all that money, when every thing that was done to the bike, was after market off the shelf stuff, and nothing that you could not have done your self, or farmed items out your self. Maybe you are the face of modern bikers, it's a bad day at black rock, when you cannot take on an easy parts swap by your self, I'm at a loss mate, but ride safe..
Stephen - thanks for the comment!
My heart goes out to you, luckily for me I like the bike as standard. The only thing I would possibly change is a bit of a paint job or tranfer on the fuel tank etc. Hope you have NO MORE ISSUES!
Sorry to hear that story, hope you get to really enjoy it when finally done.
Sorry to hear of your troubles, looking forward to seeing the finished product. All the best 👍 🏍
Thanks 👍
Fair play to you for such an honest video. It'd be easier to conceal your mistakes. Hopefully you'll get over it in time .
OMG Andy sorry to hear and the price you’ve paid. Glad Chris was there to step in and assist. If you had been quoted 4k I wouldn’t have paid the extra. Hope you get it sorted the way your dreamed it would be. And hope you get the vat bit back 👍
Hi Andy,
So sorry that this happened to you.
Rewatching the unveiling video, I can only admire your and Mrs F's restraint back then.
No idea how you can remain so sensible after all that has happened in this one.
Hope you get the VAT situation sorted and those who have done this to you, and quite possibly others, are brought to book.
Gutted for you.
Thanks for running such a terrific channel.
Best wishes,
Peter
What a nightmare ordeal! Kudos for the humility and patience in such circumstances; it sets a good example for us all and what a top bloke Chris is for saving your enfield!
Thanks!
im so sorry to hear this! For me even though the finished article will look great I wouldn't be able to let it go and it would taint the bike permanently to a point where I would sell it. Props to you for staying positive mate!
It has been a challenge and has left a bitter taste I must be honest....
What a nightmare Andy. I was looking at their website a few weeks ago, and your bike was pictured with a POA price !!!!
In your normal gentlemanly way, you are being too nice about the Dealer! They were out to rip you off from day 1, but I’m sure you don’t need me to remind you of that!
Great channel mate, keep going.
All the Best
Wow! Unbelievable
What?! That’s outrageous!
Just one of the many other things (that I didnt mention in the video) that I put up with from The Bike Den - I was very unhappy about them pretending my bike was for sale and told them so on several ocassions, including in writing.
I feel absolutely gutted for you. I hope it will all come good for you and you’ll get the bike you originally ask for. It’s a lovely looking bike and I look forward to seeing you doing a video with a big smile on your face.
Me too!
Gobsmacked. Thank you for sharing your experience and fair play to Chris, a man with pride it seems.
Ooof! I think you've been more than fair in your summation of the original builders Andy. To ME it seems like they've been 'at it' (double charging VAT, mark up on parts, adding extra to labour rates etc) Ripped off indeed! What a shambles. Commiserations Andy. Still, at least you found one star to help you put things right! Well done that man.
It never ceases to amaze me that there are shysters out there, Chris is like my company that I used to own along with my business partner , when we hit a troubled period we never knocked our suppliers or our employees even though we weren’t getting paid ourselves. Chris is a top bloke , I feel your pain Andy and I’m surprised that you were that cheerful to be honest.
I don't feel very cheerful about it Tony!
Really feel for you Andy and have got to admire your willingness to share the whole story, and what a story. Thanks for pointing out and maybe saving someone else from a similar experience. All the best with the bike when you eventually get it back and hope it’s all that you were hoping for 👍🏼
Thank you Colin
I have a suspicion that because you are a successful you tuber , that you have been right royally shafted as you put it ... sorry for your woes and I hope you get the bike you originally wanted 👍
Lot of money (sounds too much) but custom is expensive. Chris seems an upfront person and hopefully you soon have your bike back all finished and you can enjoy the ride
Beside of chopped frame there was no customization. Plain paint and bolting on bits and pieces does not count, this is "personalization" worth 1/4 he paid to these thiefs.
I think the original bike new looks nicer than the deconstructed modified cafe like look. I realize this is subjective and in the eyes of the beholder.
I agree except for the colour. So many classic colour options that make the bike stand out for very little money.
Yes many have said the same - personally I prefer my modded bike (of course)…
WTF ....TMF..... WTF after all the money spent on the customising to have to spend even more money!
This is where the person on the street can get stung! George White Motorcycles comes to my mind!
You have been very calm (on camera) and thank goodness for Chris and Grant.
They will sort you out! Total un nessary grief & pain! Thanks for your honest video!
I had a similar experience a few years ago buying a defender. It was a horrible experience. Thanks for sharing it.. I feel your pain but so good to see people like Chris restoring faith in the world.
Hi Andy, words fail me, shafted is about right, my heart goes out to you and hope you get sorted, a lesson to be learnt, the hard way unfortunately, to only for you but everyone out there who is considering this type of venture, all the best, D
Thanks 👍
Just shows how vital it is to have a watertight contract detailing the exact works and agreed total cost. With that in hand you can use the court to help retrieve the bike if the bill suddenly doubles. Sadly most people are just too trusting.
Yes I've learned the hard way....
How have you stayed so calm and patient? Speaks a lot to your character.
Really sorry this has happened to you. I think you are doing well keeping calm and just dealing with the nightmare. Hope it is all sorted soon and thanks for all your hard work on your channel. I hope you can really enjoy the bike once it is finished. Many thanks 🙂
Chris seems to be an alright guy. Here's hoping that everything works out for you.
And good luck with getting settled up with the Bike Den.
More money than sense!
Makes me feel so much better whenever someone says that (and many have). Particularly enjoy hearing it from those who are poor and stupid. Anyway, thanks for that.
@@TheMissendenFlyer poor and stupid? look in the mirror lol
I am amazed at your sanguine attitude to all this. I hope,in the end, that the bike will turn out as you hoped, and although you will have lost a lot financially, you’ll get a lot of pleasure out of it. Thanks for the fantastic content. Love your channel.
What a disaster and after your videos bring so much entertainment and education to the rest of us. Hope it turns out as well as it possibly can after so many headaches. Feel like I can relate, bought a 67 tri-power Corvette back when little people could afford them. Needed work but the shop I handed it over to used all my money to pay off other bills.....never did get the car back.
Don't let it wear you down, keep riding and stay safe!!!
So a total spend of £14.5k ? While its nice I think we can all agree it's not £14.5k nice. Thanks for sharing
That totally sucks. I think I would have pulled the plug when they asked for the 2nd £4k. A little overspend is one thing, but double... it's not a government contract. Any work I have done, I always say to call for confirmation before extra work/cost. The bike is looking good though. Well done to Chris for rescuing it.
Thankyou for making such an honest video, I feel your pain and I agree that you were shafted and the mark ups for the work is wrong. They should have put you directly in contact with builder. They saw a chance to skim off the top for basically doing bugger all. You have taken a lot better than most would. If I had been asked for an extra four grand I wouldn’t have had it. Don’t let it spoil your time with the bike. It will definitely be keeper now. A later video you could show how you would go about it if you did it again. All the best
You seem very relaxed about the situation but I guess you get so far and just want it resolved. I'd have lost my temper several times during what you've been through. Either way thankfully there's people like Chris out there who are keen to help. I'm sure you'll be delighted with the final result. All the best. 👍
Nightmare is an understatement!
Chris seems to be an honourable, honest and smart man. Goodwill he has shown will go a long way in promoting his services.
Hope this story resonates with RE and you get some sort of satisfactory compensation from them soon!
Cheers!
...I'm not holding my breath!
I'd worry about those front indicators.
Drivers seem oblivious to normal ones let alone dinky ones tucked up almost behand the bar end mirrors
I looked at getting them for my Blackbird as a second set of front indicators but was told they are illegal. Not sure I'd trust them as the sole indicators for the very reason you said!
@@Arryhall True. I nearly rear ended a sportsbike at high speed due to his minute black rear indicator. Visible from 15 feet.
Exactly. I would recommend the Motogadget M-Blaze Pin turn signals. They are tiny and very bright. Could be mounted directly to the headlight brackets. Some nice examples if you do an image search.
And if you ride it in the dark? Blinding you
There are some indicators that are part of the headlight- a ring on the side of each side lights up to indicate. One way to not have indicators sticking out while being more visible than the little ones on the bar ends.
What a nightmare Andy. So glad you had Chris next door and able to rescue your bike - he sounds like a real gent. Let us know when it’s all done and give Chris a plug if you’re happy with the final result. He deserves the extra business after stepping up to help.
That is crazy! Hope you get the bike back soon and it is beyond expectations this time to make up for the previous hassles.
Looking forward to seeing the end product.
You and me both!
What a horrible experience, thank goodness Chris retrieved the Enfield! Thanks for all your positivity and enthusiasm in the face of adversity! BEST WISHES for a good outcome 👍
Hats off to Chris, proper gentleman, Steve came across ad a "Del boy", when he first appeared on camera, asking for another 4000 when you picked the bike up, was not what was quoted, I would have not given the extra over & immediately got the cops involved, the machine is legally yours so you were entitled to take it away, then let Steve pursue you for the extra 4 grand, law was on your side, but hindsight is never realistic. Chris had demonstrated honourability, so stick with him, the bike will look good in the end, but you derived far better treatment, all the best Andy 👍👍
Thanks Geoff....
Hi Andy ! That you-tube channel was MightilyMeteoric350. This video was gut wrenching for me to watch as he was reaching out for TMF. Sounds as though Bike Den done the real dirty on him.
If he was in NZ I would probably lead him my 2nd bike. Guys got depression.
For you guys in the UK please learn by the experience of Andy. This could happen to any of us. Let’s all unite as bikers.
NZ
I’ll have another look…
Geez Andy, what an expensive nightmare! Kudos to Chris for saving your bike and then offering to make things right. What an amazing sense of responsibility. I hope this is the end of the chain and you finally get the custom bike you dreamed of.
Hi Andy, sorry you have to go through all this, The thing that gets me is, 1, why has a Royal Enfield dealership gone bust after the launch of the new range! that must have been a boom for RE dealers, 2nd, Knowing that the dealer must know about your TMF channel, why would he dare ripping you off! the man is a fool. Anyhow keep up the good work on your channel!!!
I also got a bike from this dealer and was told on 2 occasions that business was really good and all the Royal Enfields they had were already sold. So what went wrong?
Yikes that's very close to superbike money on an RE! 😬
Chris sounds great but you were naive not agreeing the work and price at the outset. There would have been mushroom clouds going off when they asked for another £4K never mind paying it again!
Mind you, it could happen to anyone to be honest.
I thought I had agreed the work and price - I provided a written spec and I was verbally given a price (from someone I trusted!)….
Hey Andy. It's always amazing how these places charge massive mark up on stuff but still manage to go down the swanny. The bike is going to look amazing, love the colour. Max praise to Andy for stepping in and saving the day.
Great video, with a story many of us can empathise with after being shafted by swindling dealers. Hope this gives Chris the positive PR he deserves. Its so often the case where you have genuine mechanics who care about the work, getting caught up in the politics and poor service of the dealership who they work for...
Yes I hope so too - although involved throughout I see Chris as having been shafted just as I was....
@@TheMissendenFlyer Was it the case that Chris wasn't being paid for work done, and that caused the "breakdown in relationship" with the Bike Den? Sure looks like it....
I don't know the details of the falling out between Chris and The Bike Den...but I imagine it was something like that.
Looks like bowels was right. How on earth can a RE dealer go out of business given the popularity of the bikes. Plain crap service by the looks of it. Absolutely shameless. That Enfield guy has shades of Garner about him. Good luck in getting it sorted Andy and thanks for sharing the pitfalls that can happen. 👍🏻
Very true about the previous Norton owner!
Very good point. How bad would you have to be to fail right now as an RE dealer?
There`s a guy near me who has run a small independent motorcycle shop ,much respected and very competent ,for decades.
These last few years he has become an RE dealer and his shop grows tangibly.
Good luck to him and payback for all those years of providing service to owners of older bikes and their riders who would not go near a main dealer.
It`s always the people that count.
Ouch ! Good luck , hope it works out and you're eventually happy with your custom Interceptor.
People like Chris restore your faith in human nature. Good luck to him. I hope that many people now beat a path to his door. Top bloke! And good luck to you TMF, I'm sure you will have many days of pleasure on the Interceptor.
Did you pay by credit card ?, if so the money will be retrievable. For this reason I always buy anything expensive on one then pay it straight off.
Remember, you don’t have to pay everything by credit card. The important thing is that part of the cost is settled by credit card. Then the provisions of Section 75 of the Consumer Credit Act 1974 (as amended) apply. Remember, the goods/services have to exceed £100. For values less than that, Paypal may be the way to go.
Sadly no credit card involved....
Oh man, that's horrible. Many people think they can play this game for their benefit but it never lasts long. I truly hope you're happy with the end result eventually and thanks for making this video, it's good to make people know the risks if they're considering a similar move.
It’s good that you’ve got your bike back and are getting it finished off! Let’s hope you can get a good Summer on it! That sounds like a frustrating journey you’ve been on! Good weekend Andy!
Hope you get the bike sorted Andy. Its turned into a nightmare by the sounds of it! Keep promoting Chris' business-seems a top bloke. He's the person you should have been dealing with all along.
Indeed....