Same issue too and I've tried to contact babyletto and also crate and barrel where it was purchased and both have basically said they can't help. I tried to get this issue resolved before the 1 year mark but was told that warranty does not apply. What a scam and this was an expensive chair
I purchased a glider rocker for my Dad, different manufacturer, and discovered that inside the power cord box, box was located midway inline, along the cord but not at outlet .. was a space for two little "regular" 9volt batteries, non rechargeable, these were apparently in there to allow the chair to be moved upright, and allow occupant to sit back up .. in the event of a power failure. I don't know if all designs are this way with a tiny one time back up power source inline.
Same issue too and I've tried to contact babyletto and also crate and barrel where it was purchased and both have basically said they can't help. I tried to get this issue resolved before the 1 year mark but was told that warranty does not apply. What a scam and this was an expensive chair
Hi! I have the exact situation right now, do you resolve it?
I have the same issue! How were you able to fix it?
The issue is the voltage regulator circuit to the switch. It’s located in the arm of the chair.
Did you try 2x4?
I purchased a glider rocker for my Dad, different manufacturer, and discovered that inside the power cord box, box was located midway inline, along the cord but not at outlet .. was a space for two little "regular" 9volt batteries, non rechargeable, these were apparently in there to allow the chair to be moved upright, and allow occupant to sit back up .. in the event of a power failure. I don't know if all designs are this way with a tiny one time back up power source inline.
Wait. How is this resolved?