The most difficult and horrible setup ever encountered. Phone does not even find the camera when the setup is connected in wifi to the SSID. Cannot be any direct connection
Hi, Imran! If you're having trouble with the setup as shown in the video, our US-based support squad will be glad to lend you a helping hand. Give them a call at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Emma! If you're following the instructions shown in the video and you're not having any luck, our EOS support team will be glad to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hello! Is there a way to conecy rebel T7 to transfer pictures to the computar by wifi at the moment it is taken? Im a dentist and I will love to show my patients their teeth pictures on a big screen after they are taken
Hi, Helene! When Wi-Fi isn't an option, your EOS Rebel T7 can still communicate directly with your mobile device. The camera's wireless function instruction manual lays out a variety of different connection options starting on page 25. Check it out at canon.us/ekpfy Hope this helps!
I was able to successfully set 1 for my Iphone and set 2 for my android. However for some reasons My T7 doesn’t want to connect to my iPad Air 4th Generation, I can see that my iPad connected to the ssid my camera gave but when I go to the app the camera doesn’t want to connect if that makes sense. Please let me know what to do thank you!
Hi! We recommend giving our EOS support team a call so that they can find a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Hi, Faith! Your EOS Rebel T7 can use Wi-Fi to upload your photos and videos to image.canon (previously known as CANON iMAGE GATEWAY). Once they're there, you can access them from any web browser and save them to your computer. You'll find more information in the EOS Rebel T7 wireless feature manual at canon.us/ekpfy and remember to replace references to CANON iMAGE GATEWAY with the web address image.canon Hope this helps!
Hi! Your EOS Rebel T7 can also communicate directly with your mobile device or laptop without the need for a router. For information beyond what's covered in this video, be sure to check your manual or give our support team a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays. Hope this helps!
I tried to transfer a video from my camera through the app onto my phone but the app said video was not supported and wouldn't let me transfer it over.
Hi. Make sure you've downloaded the latest version of the Canon Camera Connect App. To troubleshoot the issue further, visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options within My Canon Account at: canon.us/account
Is there a way to connect the Rebel t7 to the computer to transfer photos? Why isn't there a computer option in the settings? Wouldn't this be as simple as a software update?
Hi! The simplest way for your EOS Rebel T7 to talk to your computer is to use a USB data cable to connect the two devices. That should automatically launch the Canon camera software you probably already installed. And if you're simply looking to transfer images and videos, you can also use a memory card reader which some computers already have built in. Hope this helps!
If you've followed the procedure in the above video, and you're still not able to transfer, we recommend reaching out to our US-based support team at 1-800-OK-CANON (800-652-2666). They're available weekdays 9am-9pm (ET).
Hi, Brittany! Once you do the initial setup, your EOS Rebel T7 should remember the connection settings for your iOS device and connect to it with ease. Hope this helps!
Hi, Donovan! While you can use your smartphone as a remote viewfinder for taking photos, that camera does not support that feature when it's in movie mode. Hope this helps!
Hi, Lola! What appears on your camera's menu can change depending on which mode the camera is in. To reveal more menu options, try first putting your camera in one of the modes represented by letters, such as P, Tv, Av, or M. If you have additional questions, we recommend checking your camera's manual or giving our EOS support team a call at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays. Hope this helps!
Can this camera connect to a shutter remote in having a hard time figuring that out it connect to my phone camera but I would like to use the remote to take pics on my camera
Hello there! The Rebel T7 is compatible with the wired Remote Switch RS-60E3, and the remote function on the Canon Camera Connect App. It is not compatible with a hand-held wireless remote.
@@CanonUSASupport aww man thanks i REALLY appreciate the response unfortunately i need it to be wireless for my content and pics... and i had my camera for 7 months now so I cant return it :(
Hi, Steven! Our EOS support team will be happy to help you get your EOS Rebel T7 to talk to your iPhone. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi! Our EOS support team can figure out a solution for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Hi, Asia! While the EOS Rebel T7 will transfer only photos to a smartphone, you can transfer movies to a desktop or a laptop computer by connecting to connecting to our web service image.canon. Check out Chapter 7 of the EOS Rebel T7 wireless manual at canon.us/ekpfy and keep in mind that we have changed CANON iMAGE GATEWAY to image.canon. Just replace the references to CANON iMAGE GATEWAY with the web address image.canon and everything else mentioned in that section of the manual should work the same. Hope this helps!
Hi, Christian! We recommend signing up for image.canon, a free service where you can upload your images directly from your EOS Rebel T7 and then access them and download them from any device with a web browser, including your Mac. This service was previously known as CANON iMAGE GATEWAY and your camera's manuals may still refer to it as such. Learn more today by visiting image.canon Hope this helps!
Hi, Evan! We recommend downloading images first to a storage medium of some kind first, such as your computer, your mobile device's internal storage, or the cloud. Once they're there, you can do whatever you want with them, including uploading them to Flickr. Hope this helps!
Hello Albert! You will want to contact Rode for compatibility information on their wireless mic system. You may find support information on their website here: rode.com/en-us/support/contact Hope this helps.
Hi, Minenhle! The EOS Rebel T7 is specifically designed to send still photos to iOS devices. Due to their large file sizes, movies cannot be transferred to iOS devices and you'll need to download them onto your computer, instead. Once they're there, you're free to do with them as you please. Hope this helps!
@@stephaniemonarrez6256 Hi, Stephanie! You can connect your EOS Rebel T7 to your computer via a USB data cable or via a wireless connection. You'll find videos explaining how to get your camera and your computer to communicate wirelessly at canon.us/3Hr1NHG Hope this helps!
Hi Juan! You can view what the camera is seeing by using the Remote Live View feature of the Canon Camera Connect app. Click on the following link for details: Canon.us/ejs48 We hope this helps.
Hi, Dallas! The EOS Rebel T7 is designed to transfer still photos to a smartphone. Movies will need to be transferred to a desktop or laptop computer first as they cannot be transferred from this camera to a mobile device. Hope this helps!
if you've followed the video step-by-step, and you're having issues with setting up your EOS Rebel T7, we recommend reaching out to our tech support team to give you one-on-one help with your situation. They can be reached at 800-OK-CANON
Hi, Ashanti! Our EOS support squad will be glad to give you a hand with that. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Sam! If you're referring to a memory card, your EOS Rebel T7 works best when it has a memory card in it. If you're encountering a problem in spite of this, then our US-based EOS support squad will be happy to troubleshoot the issue with you and find a solution. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi, Luna! Our US-based support squad will be glad to figure out what might be going on and how to solve it. Give them a call today at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi! While the Canon Camera Connect app is exclusively for mobile devices, we offer a complete suite of software for Mac. You can download everything you need for free by visiting canon.us/6qrlj Hope this helps!
Hi, Heather! If you're carefully following the instructions shown in the video and you're not having any luck, our US-based EOS support squad will be glad to help you with this. Give them a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays. Hope to help you soon!
Hi, Daisy! If you need help transferring files from your EOS Rebel T7 to your mobile device, our EOS support team will be happy to help. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi, Rogelio! We would need to troubleshoot the issue to see what's happening with your EOS Rebel T7. Please give our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666) and we'll be glad to find a solution. for you. Hope to help you soon!
Hi! We designed the EOS Rebel T7 to send still photos to iOS devices. Because of their large file sizes, movies can't be transferred to iOS devices and you'll need to download them onto your computer, instead. Once they're there, you can do whatever you want with them, including copying them to your iOS device if you want. Hope this helps!
Hi, Steve! If you're having trouble with the Canon Camera Connect app, our US-based support squad will be happy to help you with it. Give us a call at 1-800-OK-CANON (1-800-652-2666) and we'll figure it out. We hope to talk to you soon!
@@CanonUSASupport Thank you for your concern and reply. I received my USB cable today and got them downloaded to the computer and posted some FB and Twitter, so set and ready to go. Look out wildlife
Hello: You will want to verify that you have a memory card installed in your camera, as illustrated at minute 2:52 in the video. If you have the memory card properly installed and still receive the error, our camera support agents can troubleshoot the issue for you. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this is helpful!
@@CanonUSASupport the camera I got doesn’t come with a memory card that’s why I can’t connect to my wifi and phone is it imperative I have a memory card in order to connect to Wi-Fi and my phone?
Hi Madison: Our camera support agents are happy to help you setup Wi-Fi on your T7. You can reach support at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
Hi! When you initiate the connection with your iOS device, your EOS Rebel T7 should provide you with an encryption key which will serve as your password. The encryption key will be plainly displayed on the camera's LCD screen. You'll find more information starting on page 30 of the camera's wireless function instruction manual at canon.us/ekpfy Hope this helps!
Hi! The Canon Camera Connect App is designed to transfer still images from your EOS Rebel T7 to your smartphone. Due to the file sizes, videos cannot be transferred. You'll need to transfer your videos from your camera to a laptop or desktop computer, and from there, you can transfer the video from your computer to your mobile device if you wish to do so. We hope this helps!
Hi, Finnbarr! If you've already thoroughly checked the settings on both your EOS Rebel T7 and the Canon Camera Connect app to make sure you're able to send both photos and videos, then we recommend contacting our US-based support squad at 1-800-OK-CANON (1-800-652-2666) so that they can help you figure out what's going on and how to correct it. Hope to help you soon!
Hi. We recommend downloading the Canon Camera Connect App from Google Play or App Store. Learn more at: canon.us/3Z9HI16 If you still need help with downloading video, access additional support options within My Canon Account at: canon.us/account
Hi, Louisa! If you've carefully followed the instructions shown in the video and haven't had any luck, our US-based EOS support squad will be happy to help you. Give them a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays. Hope to help you soon!
Hi, Emily! The menu options available to you will be determined by what mode your EOS Rebel T7 is in. Try turning your mode dial to one of the modes represented by letters like P, Tv, Av, or M and your menu should show more options. If you need additional help, our EOS support team is only a phone call away. They're open weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi! If you're following the instructions shown in the video and you're not having any luck, we recommend contacting our EOS support team for assistance. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Hi, Yamilet! The password will appear on your camera's screen as the encryption key, as shown in the video at 3:07. If your camera isn't showing you that, our EOS support team will be glad to help you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Connor! As video files tend to be much larger than photo files, we recommend downloading your videos to a computer first. Once they're there, you can send them to other devices as needed. If you need additional help, our EOS support team is only a phone call away. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi Shatnee: If you are using the Canon Camera Connect app, it does not support saving .MOV files from your EOS camera to your smartphone; only photos. Our camera support team is happy to answer any other questions you have. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
Oh no, make sure you've downloaded the latest version of the Canon Camera Connect App. For more troubleshooting, visit our wireless help guide at: Canon.us/pmye
I wish I would have bought another camera. The phone remote function will not work outdoors. Basically useless to me to not have Bluetooth functionality. Bluetooth has been around for years, I can that not have been a basic added feature for this camera. Lame!!!!
Hi, Reginald! Your EOS Rebel T7 should be able to communicate with your smartphone in any environment, both indoors and out. If you need help getting your devices to get connected and stay connected, then we recommend giving our EOS support team a call. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hi, Gradi! If you need help transferring video, our EOS support team has solutions. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Didn't work. I'll call for remedial assistance. Why can't I just pair the thing via bluetooth? Would certainly make things easier. Canon seems to go out of its way to make things more complicated than they need to be. If this was an I.Q. test, I'd flunk.
Addendum: Canon won't support Rebel T7 by phone. Must rely solely on web service. Canon, you make a great camera, but your software and customer service SUCKS.
@@VictorySpeedway Hi, Pete! Our EOS support team will gladly help you with your EOS Rebel T7. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). You can also access additional support options by registering your camera at canon.us/account Hope this helps!
Not at all! If you've got an Android device, find our other wireless connection tutorial here: ua-cam.com/video/iAQykyoXEog/v-deo.html We hope this helps!
This video has helped me more than once! When I did the initial setup and when I needed to reset my wifi settings. Easy to understand and very clear!
The most difficult and horrible setup ever encountered. Phone does not even find the camera when the setup is connected in wifi to the SSID. Cannot be any direct connection
Hi, Imran! If you're having trouble with the setup as shown in the video, our US-based support squad will be glad to lend you a helping hand. Give them a call at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
I hate it
This is an issue for apple products for me. Never had an issue with it
I agree..dum setup that u have to go through it about 100 times..then you lose the connection every 5 minutes..this will be my last canon camera
thank you so much i haven’t used my camera in a while i totally forgot how to do this
Thank you so much! This was the third video I watched on this and it was the best!
Yes it was
This video helped me so much. Instructions were clear, concise and made sense. Thank you so much for this.
Tyou are crazy or the stupid engineer that made this junk
are you not allowed to use video as well for the app? it won’t allow me.
Thank you so much! I'm so use to cameras coming with the cords🤣
Great video! Clear and concise instructions. It helped me so much! Thank you!
god bless you lmfaaooo i was trying to figure this out for over an hour !
This was so helpful. Thank you.
The problem is you can’t use the WiFi function in video mode, and that’s a main reason I’d want to connect to the app
Yay! I connected! Thanks for the helpful video!!! Merry Christmas and happy New Year!
Same I got one to
thank you so much!!!!! very helpful!
thank you so much for this video very helpful :)
Thank you it was so helpfull
This video was very helpful.
Great video! Now let me find videos to show me how to use the camer😊😊
I have been trying to connect, but my phone is telling me that the camera has no internet connection. I am following the instructions step by step
Hi, Emma! If you're following the instructions shown in the video and you're not having any luck, our EOS support team will be glad to help. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
Did you ever figure out what was wrong? I’m having the same issue.
very helpful
All of this just to transfer photos ?
Does this method of uploading transfer the metadata for each picture?
Hello! Is there a way to conecy rebel T7 to transfer pictures to the computar by wifi at the moment it is taken? Im a dentist and I will love to show my patients their teeth pictures on a big screen after they are taken
what happens when you do not have wifi? for example shooting outdoors... can you still use this for remote control photography taking?
Hi, Helene! When Wi-Fi isn't an option, your EOS Rebel T7 can still communicate directly with your mobile device. The camera's wireless function instruction manual lays out a variety of different connection options starting on page 25. Check it out at canon.us/ekpfy
Hope this helps!
@@CanonUSASupport thank you! eos rebel T7 is same as 2000d, i am slightly confused ? does 2000d has the same options?
I was able to successfully set 1 for my Iphone and set 2 for my android. However for some reasons My T7 doesn’t want to connect to my iPad Air 4th Generation, I can see that my iPad connected to the ssid my camera gave but when I go to the app the camera doesn’t want to connect if that makes sense. Please let me know what to do thank you!
Hi! We recommend giving our EOS support team a call so that they can find a solution for you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
Thanks
Hey can I connect an external microphone to the t7 cause it has a port but I couldn't find a mic that supports it
Hi! The EOS Rebel T7 is designed to use its own built-in microphone. The camera does not have a jack for an external microphone.
Hope this helps!
Is there a wireless option when sharing photos to your MacBook computer?
Hi, Faith! Your EOS Rebel T7 can use Wi-Fi to upload your photos and videos to image.canon (previously known as CANON iMAGE GATEWAY). Once they're there, you can access them from any web browser and save them to your computer. You'll find more information in the EOS Rebel T7 wireless feature manual at canon.us/ekpfy and remember to replace references to CANON iMAGE GATEWAY with the web address image.canon
Hope this helps!
are you able to do this while not being around any wifi? like if you are in the woods or something?
Hi! Your EOS Rebel T7 can also communicate directly with your mobile device or laptop without the need for a router. For information beyond what's covered in this video, be sure to check your manual or give our support team a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays.
Hope this helps!
I try to connect my eos rebel t100 to my iPhone but the only that I can’t find is the password to connect with my phone
I tried to transfer a video from my camera through the app onto my phone but the app said video was not supported and wouldn't let me transfer it over.
Hi. Make sure you've downloaded the latest version of the Canon Camera Connect App. To troubleshoot the issue further, visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options within My Canon Account at: canon.us/account
Well that was easy 👌🏼🤙🏼
Is there a way to connect the Rebel t7 to the computer to transfer photos? Why isn't there a computer option in the settings? Wouldn't this be as simple as a software update?
Hi! The simplest way for your EOS Rebel T7 to talk to your computer is to use a USB data cable to connect the two devices. That should automatically launch the Canon camera software you probably already installed. And if you're simply looking to transfer images and videos, you can also use a memory card reader which some computers already have built in.
Hope this helps!
@@CanonUSASupport I own a Macbook M1. Do i need a specific USB Data Cable to connect my Canon Rebel T7 to my Macbook? f so which Cable? Thank you.
I can’t download any videos. Please answer me. I need to know how to download videos. It doesn’t let me download the video.
If you've followed the procedure in the above video, and you're still not able to transfer, we recommend reaching out to our US-based support team at 1-800-OK-CANON (800-652-2666). They're available weekdays 9am-9pm (ET).
Canon USA Support ok thanks
@@samehayoub2280 did it work if it did what did you do
so do you have to do this every single time you want to transfer photos or will it automatically connect after the initial set up?
Hi, Brittany! Once you do the initial setup, your EOS Rebel T7 should remember the connection settings for your iOS device and connect to it with ease.
Hope this helps!
Is there a way for me to use my smartphone as a monitor when I’m recording vids from the camera?
Hi, Donovan! While you can use your smartphone as a remote viewfinder for taking photos, that camera does not support that feature when it's in movie mode.
Hope this helps!
I'm confused as to why my features don't look like this and we have the same camera. 😬 like, this screen with the SSID on it doesn't even show up
Hi, Lola! What appears on your camera's menu can change depending on which mode the camera is in. To reveal more menu options, try first putting your camera in one of the modes represented by letters, such as P, Tv, Av, or M.
If you have additional questions, we recommend checking your camera's manual or giving our EOS support team a call at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays.
Hope this helps!
Can this camera connect to a shutter remote in having a hard time figuring that out it connect to my phone camera but I would like to use the remote to take pics on my camera
Hello there! The Rebel T7 is compatible with the wired Remote Switch RS-60E3, and the remote function on the Canon Camera Connect App. It is not compatible with a hand-held wireless remote.
@@CanonUSASupport aww man thanks i REALLY appreciate the response unfortunately i need it to be wireless for my content and pics... and i had my camera for 7 months now so I cant return it :(
Ok so my canon won’t connect to my iPhone 11 it’s like it won’t ever since I connect it to my 6 which is completely shattered..any tips?
Hi, Steven! Our EOS support team will be happy to help you get your EOS Rebel T7 to talk to your iPhone. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
How do you upload the videos it said it doesn’t fit the format and turn the volume up
Hi! Our EOS support team can figure out a solution for you. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
When using the app it wouldn’t allow me to upload the videos onto my iPhone or how could I upload it to my desktop
Hi, Asia! While the EOS Rebel T7 will transfer only photos to a smartphone, you can transfer movies to a desktop or a laptop computer by connecting to connecting to our web service image.canon. Check out Chapter 7 of the EOS Rebel T7 wireless manual at canon.us/ekpfy and keep in mind that we have changed CANON iMAGE GATEWAY to image.canon. Just replace the references to CANON iMAGE GATEWAY with the web address image.canon and everything else mentioned in that section of the manual should work the same.
Hope this helps!
Can the Canon T7 connect to a mac using the EOS Utility tool? I can't seem to get it to work?
Hi, Christian! We recommend signing up for image.canon, a free service where you can upload your images directly from your EOS Rebel T7 and then access them and download them from any device with a web browser, including your Mac. This service was previously known as CANON iMAGE GATEWAY and your camera's manuals may still refer to it as such. Learn more today by visiting image.canon
Hope this helps!
@@CanonUSASupport thank you!
When you click connect the encryption code, an SSD is not displayed, and I can’t find it anywhere on my camera horrible set up
So can my canon t7 upload straight to my Flickr? Or, do I need a USB cable to download to my computer first?
Hi, Evan! We recommend downloading images first to a storage medium of some kind first, such as your computer, your mobile device's internal storage, or the cloud. Once they're there, you can do whatever you want with them, including uploading them to Flickr.
Hope this helps!
@@CanonUSASupport awesome!!! Thank you so much for replying. I use Flickr for my favorite pictures amd just wanted to make sure.
Is the Eos Rebel T7 compatible with the rode Go wireless microphones
Hello Albert!
You will want to contact Rode for compatibility information on their wireless mic system. You may find support information on their website here: rode.com/en-us/support/contact Hope this helps.
thank you for the helpful, information. how do i send videos though?
Hi, Minenhle! The EOS Rebel T7 is specifically designed to send still photos to iOS devices. Due to their large file sizes, movies cannot be transferred to iOS devices and you'll need to download them onto your computer, instead. Once they're there, you're free to do with them as you please.
Hope this helps!
@@CanonUSASupport thank you so very much!!!
@@CanonUSASupport how do I connect my camera to my computer though?
@@stephaniemonarrez6256 Hi, Stephanie! You can connect your EOS Rebel T7 to your computer via a USB data cable or via a wireless connection. You'll find videos explaining how to get your camera and your computer to communicate wirelessly at canon.us/3Hr1NHG
Hope this helps!
Can I use the phone like monitor screen?
Hi Juan!
You can view what the camera is seeing by using the Remote Live View feature of the Canon Camera Connect app. Click on the following link for details: Canon.us/ejs48
We hope this helps.
Does this work with videos too?
Hi, Dallas! The EOS Rebel T7 is designed to transfer still photos to a smartphone. Movies will need to be transferred to a desktop or laptop computer first as they cannot be transferred from this camera to a mobile device.
Hope this helps!
Hi can u make a tutorial on how to do that?
I’m looking through my options but the enable wifi option isn’t there. Any help please?
if you've followed the video step-by-step, and you're having issues with setting up your EOS Rebel T7, we recommend reaching out to our tech support team to give you one-on-one help with your situation. They can be reached at 800-OK-CANON
Is their anyway I can change my encryption key ?
Hi, Ashanti! Our EOS support squad will be glad to give you a hand with that. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Well I don’t have SS card so the camera always gave me error message you can’t access the card and I can’t turn the WiFi
Hi, Sam! If you're referring to a memory card, your EOS Rebel T7 works best when it has a memory card in it. If you're encountering a problem in spite of this, then our US-based EOS support squad will be happy to troubleshoot the issue with you and find a solution. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
When I transfer a photo from camera to phone, will this delete the original photo from the camera?
Hi, Melesia! When your EOS Rebel T7 transfers images to your iOS device, your images will stay put on your memory card. Hope this helps!
Thank you for your timely response! 😊
My canon says not available in moving shooting what do I do?
Hi, Luna! Our US-based support squad will be glad to figure out what might be going on and how to solve it. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
Can I connect without a memory card?
Hi! You'll need to have a memory card in your EOS Rebel T7 for the wireless connection to work. Hope this helps!
Can i download this IoS apps to my imac?
Hi! While the Canon Camera Connect app is exclusively for mobile devices, we offer a complete suite of software for Mac. You can download everything you need for free by visiting canon.us/6qrlj
Hope this helps!
The encryption key will not show for me. How do I find it?m
Hi, Heather! If you're carefully following the instructions shown in the video and you're not having any luck, our US-based EOS support squad will be glad to help you with this. Give them a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays.
Hope to help you soon!
How to upload videos to samsung android phone from camera?
Hi, Daisy! If you need help transferring files from your EOS Rebel T7 to your mobile device, our EOS support team will be happy to help. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
why it's showing "the Internet is unavailable wiith camera..?
Hi, Rogelio! We would need to troubleshoot the issue to see what's happening with your EOS Rebel T7. Please give our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666) and we'll be glad to find a solution. for you.
Hope to help you soon!
Did you ever figure this out? I’m having the same issue.
This is a PAIN..
Does this work for video?
Hi! We designed the EOS Rebel T7 to send still photos to iOS devices. Because of their large file sizes, movies can't be transferred to iOS devices and you'll need to download them onto your computer, instead. Once they're there, you can do whatever you want with them, including copying them to your iOS device if you want.
Hope this helps!
@@CanonUSASupport Yes, I eventually read the comments - sorry!
The Canon Camera Connect app does not work
Hi, Steve! If you're having trouble with the Canon Camera Connect app, our US-based support squad will be happy to help you with it. Give us a call at 1-800-OK-CANON (1-800-652-2666) and we'll figure it out.
We hope to talk to you soon!
@@CanonUSASupport Thank you for your concern and reply. I received my USB cable today and got them downloaded to the computer and posted some FB and Twitter, so set and ready to go. Look out wildlife
I'm trying to connect my camera to my phone but the camera keeps saying no card in camera and I can't connect to my wifi what do I do?
Hello:
You will want to verify that you have a memory card installed in your camera, as illustrated at minute 2:52 in the video. If you have the memory card properly installed and still receive the error, our camera support agents can troubleshoot the issue for you. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this is helpful!
@@CanonUSASupport the camera I got doesn’t come with a memory card that’s why I can’t connect to my wifi and phone is it imperative I have a memory card in order to connect to Wi-Fi and my phone?
@@saysayblow231 Yes, you'll need a memory card for this. Glad we could help!
Help!! When I click enable it does nothing. Just goes back to the menu
Hi Madison:
Our camera support agents are happy to help you setup Wi-Fi on your T7. You can reach support at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this helps.
I did it but now I forgot my password what can I do?
Hi! When you initiate the connection with your iOS device, your EOS Rebel T7 should provide you with an encryption key which will serve as your password. The encryption key will be plainly displayed on the camera's LCD screen. You'll find more information starting on page 30 of the camera's wireless function instruction manual at canon.us/ekpfy
Hope this helps!
How do I get my video
Hi! The Canon Camera Connect App is designed to transfer still images from your EOS Rebel T7 to your smartphone. Due to the file sizes, videos cannot be transferred. You'll need to transfer your videos from your camera to a laptop or desktop computer, and from there, you can transfer the video from your computer to your mobile device if you wish to do so.
We hope this helps!
Canon USA Support please make the app able to transfer videos this would make these cameras dominate the game
For some reason I can't send videos to my phone ?? why ???
Hi, Finnbarr! If you've already thoroughly checked the settings on both your EOS Rebel T7 and the Canon Camera Connect app to make sure you're able to send both photos and videos, then we recommend contacting our US-based support squad at 1-800-OK-CANON (1-800-652-2666) so that they can help you figure out what's going on and how to correct it.
Hope to help you soon!
Same
How do you download videos and not images?
Hi. We recommend downloading the Canon Camera Connect App from Google Play or App Store. Learn more at: canon.us/3Z9HI16 If you still need help with downloading video, access additional support options within My Canon Account at: canon.us/account
@@CanonUSASupport it worked thanks
I need help this is t working for me!
Hi, Louisa! If you've carefully followed the instructions shown in the video and haven't had any luck, our US-based EOS support squad will be happy to help you. Give them a call at 1-800-OK-CANON (1-800-652-2666). You can reach them weekdays and Saturdays.
Hope to help you soon!
Mine has only 2 wrench’s please help
Hi, Emily! The menu options available to you will be determined by what mode your EOS Rebel T7 is in. Try turning your mode dial to one of the modes represented by letters like P, Tv, Av, or M and your menu should show more options.
If you need additional help, our EOS support team is only a phone call away. They're open weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
I never can get this connected to my iPhone.
Hi! If you're following the instructions shown in the video and you're not having any luck, we recommend contacting our EOS support team for assistance. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
I’m trying to import from camera to iOS phone and it says wrong format. I did what you mentioned in the video and it isn’t working. Help please
Where can I find the password? Because I don’t see it anywhere on mine
Hi, Yamilet! The password will appear on your camera's screen as the encryption key, as shown in the video at 3:07. If your camera isn't showing you that, our EOS support team will be glad to help you. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Mine doesn't show up either this is a piece of crap
That’s great, but what about video
Hi, Connor! As video files tend to be much larger than photo files, we recommend downloading your videos to a computer first. Once they're there, you can send them to other devices as needed.
If you need additional help, our EOS support team is only a phone call away. They're available weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
how come my videos never save
Hi Shatnee:
If you are using the Canon Camera Connect app, it does not support saving .MOV files from your EOS camera to your smartphone; only photos. Our camera support team is happy to answer any other questions you have. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this helps.
why won’t my video upload to my PHONE😡
Oh no, make sure you've downloaded the latest version of the Canon Camera Connect App. For more troubleshooting, visit our wireless help guide at: Canon.us/pmye
I wish I would have bought another camera. The phone remote function will not work outdoors. Basically useless to me to not have Bluetooth functionality. Bluetooth has been around for years, I can that not have been a basic added feature for this camera. Lame!!!!
Hi, Reginald! Your EOS Rebel T7 should be able to communicate with your smartphone in any environment, both indoors and out. If you need help getting your devices to get connected and stay connected, then we recommend giving our EOS support team a call. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Well the dang gone phone will not display a password.. to be able to connect to the smart phone.
The video format is not supported
Hi, Gradi! If you need help transferring video, our EOS support team has solutions. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
@@CanonUSASupport ok thank because when I try to import videos from my camera it’s says that it’s not supported.
Didn't work. I'll call for remedial assistance. Why can't I just pair the thing via bluetooth? Would certainly make things easier. Canon seems to go out of its way to make things more complicated than they need to be. If this was an I.Q. test, I'd flunk.
Addendum: Canon won't support Rebel T7 by phone. Must rely solely on web service. Canon, you make a great camera, but your software and customer service SUCKS.
@@VictorySpeedway Hi, Pete! Our EOS support team will gladly help you with your EOS Rebel T7. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). You can also access additional support options by registering your camera at canon.us/account
Hope this helps!
shame i dont have an iOS device...
Not at all! If you've got an Android device, find our other wireless connection tutorial here: ua-cam.com/video/iAQykyoXEog/v-deo.html We hope this helps!
Too long
I hate this camera! I wish I could get a refund! EOS RebelT7 is a POS!!!
Can I print direct to printer wireless?
You bet! Here's a helpful article showing you how to perform this process canon.us/44MM3e4