My Freeze Dryer Stopped Freezing | Part 2 - Fixing the Issue
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- Опубліковано 17 тра 2024
- Great big thanks go out to Larry Kapigian with Superior Air for his contributions to this video. Check out Larry's Heating and AC shop online: superior-air.com
We are continuing our journey on how we fixed our Harvest Right Freeze dryer. I'm not sure how common my problem is so I'd love to hear your thoughts in the comment section but Harvest Right has been made aware of this issue (in case it's an isolated situation) and they have told me that they are actively working on making sure it gets taken care of.
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Eric
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First freeze dryer is just starting to have this problem (1 year and 3 months old) and my second freeze dryer is currently in the process of being warrantied for the same problem (under 1 year old) and is taking a long time especially when im trying to run a business. When this problem is so common in harvest rights freeze dryers this is quite pathetic. They need to be reported to the business bureau.
Because of the warrany, there is no chance in hell i would buy from harvest right
Harvestwrong is the worst US company i have ever dealt with in my life. Steer clear at allcosts.
Follow up on my previous comment: my FD has been with support for several weeks now and they originally told be 2-4 weeks so no problem until yesterday. I received a bill for $90 to replace the relay board and a message that it will not be shipped back until I pay the bill! During the initial phone support session I did the testing and took pictures as they requested and it was determined that the coils were leaking and basically it had the same problem as your machine. Getting a bill for a relay board didn’t seem to match the issue since the compressor was working when we tested and it was freezing half the chamber! To me, either the compressor runs or it doesn’t. I suspect they are using this board replacement bill to pay for the parts they really replace. I don’t trust them and it’s just my opinion but I wouldn’t suggest anyone buy a harvest right at this point.
A mechanical expansion valve is the way to go to control superheat. An even more performing valve would be an electronic expansion valve. An EEV is a PID controlled valve that, if tuned correctly, can maximize your superheat and eliminate the guess work. An EEV would require a pressure transducer and a temperature sensor as inputs.
After searching “additional freeze time needed” message I came across your video and realized my FD had the same issue. After calling support and sending logs and pictures they determined I had the same issues you have. It’s been a several week process so far but I would say they are doing a good job of dealing with this issue. My only concern is this is now a known issue and I just caught mine in time before the warranty was up. This should really be a recall because there are many people out there that don’t realize they have this issue. My batches were taking twice as long so thanks for putting this I for action out there Eric! Will follow up after the repair.
I recently moved my machine and at one point it was tiltled forward for about 1 minute. I went to start it. It made a clunking noise so i turned it off. I let it rest for about 20 hours. Turned it on and it started right up. After putting a cycle. It finished drying and it started making the clunking noise again. I left the candy inside like i usually do for an hour and when i opened it i realaized that it then freeze and there was no ice build up. What could my issue be
Your videos are great! Now I want to see more video's about fresh freeze! I'm looking to buy one. Excited to explore your channel.
I’m glad you got atleast some satisfaction from Harvest Right. That particular issue seems like a serious QC issue they should look at. Especially with how large of an investment they are.
Can’t wait for that freeze dried water! That’s the only way I’ll drink it
Thanks Eric, I was looking forward to these follow up episodes. Living in Canada, if I do have issues with my HR, after seeing these, it gives me a touch of confidence that it can be fixed.
Hi Eric, thank you for the videos! They have been immensely helpful as I navigate my own refrigeration issues.
Got a question. I bought some of the salted bungs like from your Gentile Salami video. Is it okay to freeze them (for storage) in their factory packaging? Maybe I shouldn't freeze casings?
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