IMPORTANT UPDATE! Why We No Longer Use NOMAD INTERNET -- WHAT WE DISCOVERED!
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- Опубліковано 28 чер 2024
- 👉 UPDATE OUR SERVICE AT THE TIME OF THIS VIDEO RELEASE HAS BEEN RESTORED, HOWEVER WE WILL NOT BE USING NOMAD MOVING FORWARD 👈
This is a follow up video on our experience using Nomad Internet. We have been using Nomad for several weeks and we need to update our viewers on our current thoughts about Nomad Internet.
Nomadic Fanatic Update Video: • *BREAKING* Nomad Inter...
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IZZY, MJ, AND JASON
#rv #motorhome #nomadinternet
I'm happy to see the Nomad community come together and stand up to shady businesses and that we can make a difference together to better inform the public and our friends. Thanks for the honesty and integrity in all you do!
Yeah! Stand up to those companies that provide you a service... that worked! Their CEO did some terrible stuff in the past. We will not allow him to have a second chance! Our sweet polly Prue bred reputations are on the line. Never mind I pushed this evil every day for 2 years! Never mind it works. Shame.
You know what you are doing
Thank you for agreeing to all of this. It’s bait and switch and some cases… Grand Larceny.
Do i cancel my service I am hearing of a lawsuit against the company
It's true ...75 Million Dollars .... fraudulant sim cards using towers illegally it's ridiculous
Nothing wrong with changing your opinion of a product based on the facts. Thanks
So glad you put this out. Had heard of bad experiences and I was surprised to see you promote them. Great job recapping your experience!
Where there is smoke...
Always appreciate your honesty and integrity
Thank you for calling them out and listening to your viewers.
You guys are the best. That’s why I love watching your videos. I can trust what you say because you back it up with real world experience. Thanks for the honesty and integrity you both have demonstrated.
Thanks for the update. You guys have always been honest with your videos. I watch your videos because I have faith in your integrity.
Like I said in the first video. That a big creative rv video had her people telling her they shut theirs off for no reason, then she checked, and yep, she was shut off. They and they offered her big money, but she told her followers that her followers mean more to her than the money. So she let everyone know.
I'm always appreciating you folks. Thank you for the vid, and all else you do.
Our pleasure! Thanks for your support.
I absolutely love your 100% honesty in all of your videos. This is a wow! After seeing your comment on here yesterday i saw someone said that the reviews on the BBB were horrid. So i went on last night to check it out and boy, they were right. I didnt purchase this product and didnt intend to but everything i read would never steer me in the direction of even thinking about it. Its a shame how so many seem to be getting screwed.
Wow! Thanks for this video. Your honesty is very appreciated. It seems like Nomad may have some bigger issues going on. Hopefully they can resolve whatever is happening. Internet is such an important part of our daily lives. Thanks again, Lisa
Thanks for watching guys
I was surprised by the earlier video. Glad you corrected your earlier opinion quickly. Nice job!
Thank you for your quickness in reporting!
Great job. Always honest and fair
As usual you got a video out asap to explain. I had heard bad things from others and thought this is weird it's working for you. Well, now it confirms it for me. The rumors were telling the truth. I'm still using my MOFI's its worked for me for over 3 yrs now. Just upgraded to the 5000 series. Now I can fine-tune to combine 3 channels. I was one of only a few in a very bad area last year enjoying the internet while others had none. It's so good that when I walk by my RV outside my phone switches to it automatically and I have internet outside.
Thank You for your transparency and I also have watch Eric’s video explaining the situation. Like always thank you for all of your information.
Thanks for your video and comments. Good job.
Thank you I had seen a couple other videos saying a lot of similar things.
Appreciate the honesty
Thank you for the update.
Thank you so much for putting this video out. I had received the Nomad unit and was researching how others went about their reviews. I wish I had done my research before I got the unit but at least I didn't even unzipped the bag yet. You two likely saved me a whole lot of trouble. I just got out of another bad "partnership" so thank you for saving from yet another!
So glad it helped. This is why we have this video here to protect others like yourself from the same thing. Best of luck to you and your channel.
I am so thankful I follow you guys as I was considering Nomad Internet. I saw Eric's video last night and now yours. Looks like i will be looking for a different solution. Can't wait until tomorrow as our new Aurora Luxe mattress is supposed to arrive.
Thank you for your honest opinions!
Thanks for your honesty. This type of thing happens with tech companies. We all have had these experiences. We appreciate that you explained. Keep up your good work. Sorry for others that got stung.
Hi Izzy and MJ I’ve known you both for a long while and I love you and your honesty. I’m so glad you did an update on this no mad internet. I’ll always believe in your honesty in the products you test out. We need more honest people like you. Thank you for being honest on this product. Love you both! 🤗❤️
Thanks Sherri
@@EndlessRVing
No problem!
Very interesting - glad you put this video out.
An update…. I did get an email response back saying their customer support phone number was working. I called and was able to speak with someone. I requested they cancel my order and she complied. I received an email that my order was canceled with a status on each item saying refunded. Will be checking my bank account for the actual refund. Thank you again for your honesty and prompt video warning us about this.
I have been following you 2 for a couple years. So happy you are so honest. Right?
Thanks for the video.
THANKS FOR THE UP DATE. I'm canceling my order and will wait and see. Look at it again in a year.
Great job guys keep pushing the envelope😊😊
I really appreciate your honesty about stuff. I canceled my order, hoping I see my refund. Thank you again.
About one week ago, they reached out to us. Up to that point I heard a lot of good things and also thought it would be a valuable service to offer our channel members. The timing couldn’t have been more perfect. I canceled the order before it even shipped and terminated our relationship with nomad immediately.
Thanks for sharing!
I have had my Nomad for about six weeks. It took a little longer than I would have expected for the unit to be shipped -- but not to the point where I was concerned. Upon initial installation, all I got was a red light. After several emails to Nomad, I received a response suggesting that I reset the unit. Of course, there were no instructions that I found telling me how to do that. I asked for help again and received step-by-step instructions that worked fine. Very soon, I had a blue light. The unit has been working fine since then. There are times when the download/upload speeds are almost catatonic. I'll hang with it for a while longer, but I'm certainly glad you posted this video giving us all a heads-up of potential problems. Lou from Georgia.
I appreciate your honesty
We are one of them that used your discount code. Only have a confirmation that they received my order. I just hope that once the dust settles it will be back up and running company.
Thanks for the info. I’ll not change to this because of the recommendation.
So glad to see you post this. Nomad is cancer
Very glad you went after them. Good job. Not sure if you've heard about Dish and the problems they've been having. Apparently at the end of February this year someone hacked into their system and they are very limited to what they can do such as putting a pause on your Pay As You Go for RVers, .You have to call in which is a 45 minute plus wait and if you get through, their systems are down so they can't do anything for you, but they can still bill you. What a mess. I'm ready to shut it off forever.
I'm so proud that I know you both. Keeping your integrity and being honest with everyone. It's the same way with us. We won't advertise or push a product that we don't believe in. There's so many red flags with Nomad Internet that's so unreal.
Well done 👍👍👍👍
Thank you for the information it’s showing up all over the net. I wish I could make this little bit more personal, but I know your background and mine is the same because of that after the meet you two
Thank you
Not a user of nomad but heard about issues about a month ago when Creativity RV stopped endorsing the product.
She was on top of it from the beginning
Yes, as a long time user of the product she was on top of things.
I ordered this after much research. I also did use your discount code. I got an email 4/4 that it had been shipped 2 day. I guess we will see tomorrow what happens and I will update.
I absolutely love the honesty, that the both of you present to everyone.
It’s refreshing
Thank you for all the work it takes to do videos
Look forward to each
Thank you guys for putting this video out. At worst, it’s Grand Larcney.
You should probably use it for 3 to 6 months before recommending a product.
I find it odd that sll these influencers are distancing themselves from a company that if they did a little basic research would find how terrible they treated clients. You see, Nomad Ceo took all the contracts with him, so when the checks stopped coming, only then did everyone come out against them and stop endorsing them. In ERV defense, they weren't affiliated with nomad for long.
UA-camr “around the homestead with Ryan and sue” one year ago put out a UA-cam on the problems of Nomad. In my search they the only one. But and unfortunately, my search has led to a rather long list of nomad influencers (people paid to positively endorse the product) who are now making their apology tour. But my view is, i don’t trust these people who are pumping out youtube vlogs anyway. I just watch to grab a snippet of info here and there. They ain’t people to take seriously. They making money by entertaining us, the viewers.
I've been commenting on these youtuber's videos about Nomad for over a year with no response and even having my comments being removed.
@@grumpeemonkee5656 there was one youtuber wife & husbands on their Nomad apology, who about 3/4 through part of their apology was they were still awaiting their monies to promote Nomad!!!. Basically, they just let everyone know their reviews were fake. As I mentioned above, in the RV world of youtube, 99% are just trying to make money off youtube to pay for their lazy life. I really disappointed with the RV UA-camrs. My apologies, for ranting on your post.
We had Nomad 2 years ago for about 4 months. Home stationary use only. We had nothing but problems. Replaced SIM cards 3 times, replaced router once. After no service for a solid week I called and canceled. Even that was a hassle. Have never recommended since.
Way to go 😮
I ordered mine on 3/9 and got it 3/22. So far so good.
Thanks for sharing
I really appreciate your integrity with speaking up when you have unpaid royalties. I did business with NoMad and cancelled the service because the couldn't keep their sim cards working.
When I saw your video and at least 2 other channels we subscribe to recommend the service I almost bit on the offer. TWO warning flags kept me from doing it.
ONE, while it promised amazing cell coverage and service they have to broker. There was very little discussion in your or other videos on the technology that would make it work where current cell devices wouldn't.
TWO, when logging into the site it started a 15 minute timer. This didn't allow me sufficient time to realistically research my technical issue. Legitimate businesses don't try to time pressure on a 15 minute timer. The farse was laid bare when a new timer started next time I connected.
These spelled scam. The bad news for customers who bought this, the company will go under and nobody will get their money back and their sim cards will die.
Thanks for following up.
Just an FYI for the future. NO cellular based data provider will work where there is no cellular service. We said that in our first video. If anyone tells you otherwise they are not being truthful or ignorant on what they are saying.
@@EndlessRVing that comment was from another video. It's gone now too but I think they referenced some "C spectrum" that I couldn't find collaboration for.
Y'all are awesome and so very reliable when you recommend something. This is not on you, but on the company and CEO that lied to you and everyone. Thanks for your honesty
My Nomad router just shipped today. Ill give them a chance and see how it works.
Kudos for your integrity Izzy, MJ. Integrity in today's world is a dying attribute, keep it up. P.S. You TOTALLY got me with your Aprils Fool joke video. Lol
Integrity requires one to research the company BEFORE taking for money... but oh well. Better late than never.
Thank you for sharing. We watch your posts and appreciate what you share with us -- about the RV life, about products, about things we need to know if we join the RVers on the road. I know from watching you, this was not an easy video to make. You love to have positive things to say, so this was somethingI appreciate you stepping to the plate to share. Hope we get to "see you on the road"!
Much appreciated Karen. Safe travels! 😊
Thank you for your integrity. I considered their system but found it too pricy. Mike and Jennifer on RV Lifestyle just started endorsing Nomad. Will we hear from them?
Not a Nomad user. Definitely a red flag. Good that you guys listened to your gut feeling, something didn’t seem right.
I was considering a Nomad based on your previous video. Thank you for an update. I did not purchase a Nomrad as I could not figure out why I would need to change. I'm using a Peplink Balance 20x with the LTE-A CAT 18 expansion flexmodule. There is also a 5g module available. I set the MTU to 1428 and TTL to 64. The TTL of 64 makes It look like an IPAD or smart phone so I have never been throttled or experienced a data cap. I have an AT&T tablet sim in the flexmodule and a Verizon tablet sim in the built-in module. Also an external Pepwave 2x2 MIMO. Both Sim cards share the data up/down load.
Great that you have equipment that you like and works for you!
Great to see that you prioritized your integrity over monetary compensation. Thanks for your honesty! We've had nothing but frustration, huge (unauthorized) expenses, ridiculous stalling tactics and no useable internet with Nomad Internet. As working RV travellers, we rely on our internet. Just FYI, we've been trying to get a refund for hardware that was returned and received by Nomad several weeks ago. We filed a complaint with the Better Business Bureau (BBB) ... and there were MANY, MANY more complaints about Nomad on file. Thanks again for letting your community know about this horrible company.
Thanks for sharing your experience and so sorry they have given you such a hard time. Have you disputed the charge with your credit card company?
@@EndlessRVing Not yet. We filed a complaint with the BBB and will see where that takes us. Thanks for the suggestion though! Sidenote: Izzy's latest firearms video was excellent ... really helpful info!
@@donnabainton3162 happy to help!
I ordered one on April 1st, I was told it would take 7-10 days with NO shipping update. On day 5 I asked for a update and was asked to wait for the 10th day. Now their phone is disconnected and I’ve filed with my credit card company as services not delivered. Why can’t people just run a honest business?
I am glad I didn't order one. I was waiting for some reviews
You two are spot on, I think. I know nothing about Nomad, but what you’ve reported in this video definitely has more than an appearance of coincidences. Something is rotten……
It's great that everyone is coming out now and denouncing this company but this also exposes a larger issue of "non-professionals" endorsing products where they don't have total expertise in that field. It's a slippery slope as an influencer and hopefully everyone who was paid to endorse this product have learned a lesson. It's not always about the money (which this was all about), it is about the experience. Safe travels.
That is not factually correct, but thank you for your comment.
Glad you can get out from under them now. I had heard of Nomad before but never used it or done any reserch on it. Now I don't have to. 😁😁
First impressions are everything , I’m the type if I see a spec on mold on a piece of bread I throw the whole loaf out. I don’t pick out the mold and eat the rest. Red flags pop up I’m out. I don’t wait till I’m the next in the frying pan.
They also double charged me several months until i saw it on my card.
You guys are great! ❤
Up front and honest…all anyone can ask!
Hopefully someone with the FTC sees this and initiates further investigations into this company.
Service is good, customer service is iffy. That's how my experience with Nomad has been.
You cannot hide the truth forever . Thanks for the Expose !
Hello Izzy and MJ. Was just wondering if you have a Dash Cam that you use and recommend. I looked in your Amazon store and could not find one. Thank you for your input and wonderful UA-cam videos!
I have this installed in my truck
amzn.to/3Gy6dhO
Amazing what a little integrity will do! I wish more people had it. i drill it into my kids and my staff all the time and I respect you both for having standards!!
so, what is your choice for this sort of service and access now???? Thanks for the followup and straight shooting.
We will be doing an update video in the near future.
Nomad just reached out to me to do a video but after seeing this video I am definitely going to pass. Anytime a company reaches out to me to do a video I go straight to the comments of other review videos and see what people have to say about it before doing further research on the company. Thank you for this video!
Happy to help. Good luck with your channel!
This is horrific because I don't normally buy what RVers recommend and I feel so stupid that we did it this time. So we're in the list of waiting. I've started trying today to get updates and no response. So basically I feel like I bought swamp plan in Florida. How am I supposed to cancel this now? I know that you guys said you were testing it but then you also had the link and I trusted you and I thought well I'm going to do it. I wish you wouldn't even have put the link in there until you knew it was gonna be ok. Maybe something just to keep in mind for down the road. We are UA-camrs also so I understand the importance of why you guys do what you do. But man oh man . I feel extremely bad for Eric because you're correct. It's a big part of his livelihood with the internet and he's had it rough over the years. The only thing I can ask is do you guys have any advice on how we can cancel this? And just so you know, the battery powered back has never been on the site even though all of you guys were recommending it. But I don't want to be out over $300. So now we need your guys's help.
We recommend disputing it with your credit card company. Others have done that and have gotten a credit quickly. Have you tried that yet?
I ordered Nomad internet on Sunday. I saw some disturbing info on youtube and I didn't get any shipping information, so I contacted them today via chat. The agent told me it would ship Monday but I asked her to cancel. She quickly and graciously cancelled my order. Time will tell if I get my refund. All in all, the customer service was fine. I figured it would be safer to wait and see how things shake out with the company before considering their service again.
I just used the chat on their website. They say my unit will ship tomorrow or Monday. We will see.
Yeah, there's an awful lot of negative reviews on Nomad. I certainly would not want to deal with them. Thanks for the update.
We subscribed based on your initial recommendation. Haven’t received our order and we sent a request to cancel. We’ll see what happens…
Good luck.. it should work out. If not, dispute with your credit card company.
We got Nomad because of Eric. We had he'll from day 1. Sent it back in 2 weeks. I feel bad for Eric and everyone. We had to threaten to get our refund.
Why did you need a refund? Did the service not work?
@DKBNYC we had to pay for equipment upfront and service within 7 days of order. We didn't even get equipment for 15 days but they charged on day 7 for service. We called and they had to resend equipment because it was lost. By them!!!!
And the second order they sent wrong stuff. So on day. 27 (I think) we gt correct equipment and had no service. We waited a month. I was done. We left a month late. Took 45 days after to get refund.
Eric the nomadic fanatic is a convicted felon & a long time grifter. He is just ticked off because he won't be receiving anymore money from Nomad Internet. He could care less about you or anyone else.
Nomad is awful. We have never experienced worse service from any company. We have filed BBB complaints. Thanks for your honesty and integrity!
Sorry to hear that. Thanks for watching. 😊
I’ve had my nomad internet for over a year with no issues. My speeds are 35/25 so it’s perfect. I’m wondering now with all of the crazy stories if I’m just lucky because I’m not using a ton of data. Who knows! Guess I’ll be moving to Starlink.
As always straightforward and honest.
Robin from Creativity RV has the same take. 👍
Good on you both for throwing a flag when things just no longer add up. Clearly there was something going on in the background of Nomad that nobody was aware of until it went sideways. Nomad is probably done, who would trust them at this point. Thanks.
Thanks for this update. I ordered after your video a few weeks ago,and cancelled the order today. Their service department has been unresponsive and my order was never fulfilled.
Sorry to hear that. Dispute with your credit card if necessary.
Keep an eye on your card.
Watched the video. Weird. Weird that they just stopped your service. And, it was done before you decided to “recall” you recommendation. Also, professionally done. You didn’t badmouth the company, just stated the fact. Glad that you listened to both your community and other professionals (other UA-camrs). So the big question is what are you using now? Do you have a vid that I probably already watched 😉. Link?
We have been using another setup for over 1 year which we will share in an upcoming video
Good luck to all having trouble with Nomad Internet
Power of the internet. Your channel and cple others with big followings. (Subscribers) Can and prolly will cripple Nomad internet. Even I was ordering tomorrow and now nope .. shady shit is shady shit …. In 2023 it shouldn’t be this hard and frustrating to get simple good internet.. lots of full timers (wife included) are travel nurses who need good reliable internet, sad and pathetic…. Thank you for speaking out.. even in 2023 truth matters ….
Got me too. Charged card. No ship. Today no ship, no chat and phone is out of service. Turned it over to my CC company. Bad
I did think in your last video you had a link that the others didn't have about canceling the service. I see that you've updated the old video and taken out all the links so I don't know how to cancel this or how to reach anyone at this point or how to get my money back. We definitely need your guys's help.
nomadplus.returnscenter.com
Thanks for looking out for us! Taking them off the list of possible solutions!
thank you for the information about nomad air .... what are you using now for unlimited wifi on the road?
We have been using these guys for over 1 year with no issues
ua-cam.com/video/0jQkkfEn4MI/v-deo.html
@@EndlessRVing thank you very much!!! continued success with your channel
Thank you for all that you do and maintain your honor at all cost.
Im so very sorry 😢 its not your fault ❤
Thank you for your opinion and recommendations on any and all products!! This one was a biggie and we appreciate it!! So many of us “look up to you” and your integrity and if you say “no” we value your responses! ❤❤
Thank you!!
Thank you Teresa.
Actually, when Nomad got super shady was when that Garza guy took over.
As of today Texas Attorney General Ken Paxton filed a lawsuit against Nomad Internet and assets frozen.