Dear customer, thanks for your message and sorry about the inconvenience caused. We are glad to offer you the best service here. Could you kindly send e-mail to service@vevor.com with your order number and the related photo or video to show the issue clearly please? We will help you check it and reply you within 24 hours. Your any feedback will be highly appreciated.
Stay away from vevor electric gates their customer service is terrible, very rude and unhelpful. My gates came with one remote control, I contacted vevor their customer service are awful. They told me they do not have any spare parts including remotes, I asked if they can recommend where to purchase from they said no. I asked if I could speak to an engineer to advise me, as there are hundreds of different types of remotes, he said no as we don't have any engineers. If you have any questions, don't rely on vevor, they won't help you. You also need to purchase 2 X 12 volt batteries as they don't come with the kit.
Hello,thanks for your interest in our product. Here is our USA official website:www.vevor.com/. All the information and price is listed on the website. If you have any issues, please feel free to contact our official email:support@vevor.com
We are sorry for the inconvenience caused. To be able to investigate what happened, could you contact us at support@vevor.com indicating your order number and provide the photos or videos to show it clearly? We will look into the issue and shall resolve it promptly.
The technician replied that it is not confirmed whether it can be linked to Google home or Alexa. These two brands are relatively unfamiliar, but the product accessories are complete and can be used directly after installation.
Hello,thanks for your interest in our product. Here is our USA official website:www.vevor.com/. All the information and price is listed on the website. If you have any issues, please feel free to contact our official email:support@vevor.com
Too bad these items do not come with clear and proper instructions. The links they provide lead to advertisement unrelated to this matter. Their instructional videos do not include how to install the system to electricity. It seems that other people's videos supposedly explaining how install the device are just as bad and all skip the information on how to connect the device to electricity.
@@vevor.official The link which you offer is the same you offer to everyone and has nothing to do with the information being sought. Please check it out yourself because the products you sell do not come with the necessary information to set up the products, particularly information on how to connect the devices to electricity.
Hello,thanks for your interest in our product. Here is our USA official website:www.vevor.com/. All the information and price is listed on the website. if you need it, you can order it online directly.If you have any issues, please feel free to contact our official customer service email:support@vevor.com and we will reply your email within 24hours
Very frustrated no battery, and it's a rare battery very hard to find. The instructional videos do not cover how to connect the system to electricity. Additionally, they fail to explain how to program the remote control, and the instructions they provide are poorly written. You need to hire someone who can write clear, understandable English, as the current instructions are impossible to follow.
Hello, we provide a video and the manual about the item for your reference. Hope it may assisit. Here is the link of the item: www.vevor.com/products/vevor-sliding-gate-opener-automatic-sliding-gate-3300lbs-4-remote-app-control?_pos=1&_sid=fccb2bc8c&_ss=r Here is the link of the video and manual: we.tl/t-zhXpIaW9UD Have a nice day.
My friend just bought one and I’m going to install it for him this video is very helpful 😎
Glad to hear that.If you have any issues, please feel free to contact us
Where can I find the manual to thus gate opener??
Thanks for your inquiry. Here is our product manual,you can download and refer to it:
we.tl/t-1waqMQKvpa
@vevor can I have the manual for the sensor?
Where can I find installation manual?
Could you please send us your order number ?We will check it for you
Does it have auto close and how do I set it up??
Dear customer, thanks for your message and sorry about the inconvenience caused.
We are glad to offer you the best service here. Could you kindly send e-mail to service@vevor.com with your order number and the related photo or video to show the issue clearly please? We will help you check it and reply you within 24 hours. Your any feedback will be highly appreciated.
Si Pedro, en la misma placa vas a ver las 4 opciones de cinfiguracion
I wanna buy one but trying to do it myself to save some money . Is this considered dyi or do I need to hire company to install it ?
Hello,thanks for your inquiry.You can install it yourself or ask a professional to do it.
Where can i fund the manual to the sensor?
Thanks for your inquiry. Here is our product manual: we.tl/t-I399lA2rha
You can download it directly.
Stay away from vevor electric gates their customer service is terrible, very rude and unhelpful.
My gates came with one remote control, I contacted vevor their customer service are awful.
They told me they do not have any spare parts including remotes, I asked if they can recommend where to purchase from they said no.
I asked if I could speak to an engineer to advise me, as there are hundreds of different types of remotes, he said no as we don't have any engineers.
If you have any questions, don't rely on vevor, they won't help you.
You also need to purchase 2 X 12 volt batteries as they don't come with the kit.
Que baterías le quedan al control
Hello,thanks for your interest in our product. Here is our USA official website:www.vevor.com/. All the information and price is listed on the website. If you have any issues, please feel free to contact our official email:support@vevor.com
How do u install the wireless Keypad??
Thanks for your inquiry. Here is our product manual,you can download and refer to it:
we.tl/t-1waqMQKvpa
@@vevor.official THE LINK YOU PROVIDE DOESN'T WORK.
WHY THE VIDEO DOESN'T SHOW HOW TO PROGRAM THE REMOTE CONTROL?
Can u help me I am not getting my remote control to pair what i have to do?
We are sorry for the inconvenience caused. To be able to investigate what happened, could you contact us at support@vevor.com indicating your order number and provide the photos or videos to show it clearly? We will look into the issue and shall resolve it promptly.
Can you please tell me how to wire the sensor?
Thanks for your inquiry. Here is our product manual,you can download and refer to it:
we.tl/t-1waqMQKvpa
@@vevor.official Hi, the link does not work for me. Do you have another link on how to install the sensor?
how do we connect to the phone app ? there are no instructions? what phone app?
Thanks for your inquiry.Here is the instruction,and you can download it directly:
we.tl/t-RkSOLNI3KT
I could make motor work cuz I don’t have a manual with the instructions. Does anyone know where to get the manual?
The link is the product manual, please download it. we.tl/t-9mkQ60g74v
@@vevor.official the links you provide do are not correct. You might have a virus in your system.
Can it be linked to Google home or Alexa?
The technician replied that it is not confirmed whether it can be linked to Google home or Alexa. These two brands are relatively unfamiliar, but the product accessories are complete and can be used directly after installation.
Alguien que ya lo allá comprado, que me pueda decir si lo recomienda?
Shop Here: s.vevor.com/bfQbpg
Que baterías le puedo poner
Hello,thanks for your interest in our product. Here is our USA official website:www.vevor.com/. All the information and price is listed on the website. If you have any issues, please feel free to contact our official email:support@vevor.com
LAS PILAS SON DURACEL 27
No puedo atibar el control me podrá desir como?
The link is the product manual. Please download and check. we.tl/t-cCdrwlTEXL
Too bad these items do not come with clear and proper instructions. The links they provide lead to advertisement unrelated to this matter. Their instructional videos do not include how to install the system to electricity. It seems that other people's videos supposedly explaining how install the device are just as bad and all skip the information on how to connect the device to electricity.
The link is the instruction manual of the product. Please download it. we.tl/t-FLpGJm0WgH
@@vevor.official The link which you offer is the same you offer to everyone and has nothing to do with the information being sought. Please check it out yourself because the products you sell do not come with the necessary information to set up the products, particularly information on how to connect the devices to electricity.
Sorry, our manual is incomplete, and we will add more contents in the future. Thank you for your reminding,
DE SU APOYO PARA UN LINK DEL MANUAL.
Here is our product link: we.tl/t-sAsaGNRnqJ
You can download it directly.
@@vevor.official Manual eléctrico o r favor.
De su apoyo manual eléctrico
Thanks for your inquiry.Here is our product manual: we.tl/t-HLhCxxYPdQ
la parte mas importante no explica
Hello,thanks for your interest in our product. Here is our USA official website:www.vevor.com/. All the information and price is listed on the website. if you need it, you can order it online directly.If you have any issues, please feel free to contact our official customer service email:support@vevor.com and we will reply your email within 24hours
Very frustrated no battery, and it's a rare battery very hard to find. The instructional videos do not cover how to connect the system to electricity. Additionally, they fail to explain how to program the remote control, and the instructions they provide are poorly written. You need to hire someone who can write clear, understandable English, as the current instructions are impossible to follow.
Hi, we are sorry for any inconvenience caused.Please contact our after-sales service to solve your problem: www.vevor.com/pages/contact-us
How do u install the wireless Keypad??
Thanks for your inquiry. Here is our product manual,you can download and refer to it:
we.tl/t-1waqMQKvpa
How do u install the wireless Keypad??
Hello, we provide a video and the manual about the item for your reference. Hope it may assisit.
Here is the link of the item: www.vevor.com/products/vevor-sliding-gate-opener-automatic-sliding-gate-3300lbs-4-remote-app-control?_pos=1&_sid=fccb2bc8c&_ss=r
Here is the link of the video and manual:
we.tl/t-zhXpIaW9UD
Have a nice day.