My Just Eat Account Could Get Banned For This - Delivering Subway & McDonald's In Central London!
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- Опубліковано 8 вер 2024
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He could've at least put a replacement drink in. Literally anything is better than nothing.
I agree there they should of put in a replacement drink in with the order say sorry we don’t have your drink in stock so we replaced with another one
Yeah closest replacement and don't charge for it.
Same thing, if it's say a 7up, none there, grab a Sprite.
@@markgrocott6551 Yh I agree with that one but subway staff are lazy they don’t read the orders half the time
@ITZ LLOYDY bro one time I ordered an Italian blt foot long and it ONLY came with pepperoni. No vegetables, sauces, nothing 😭
I work at McDonalds, and I'm learning so much from your vids , so now I'm packing orders correctly putting the drinks separate, and also doing orders a quickly as possible so the riders don't have to wait, keep up the good content, I'm enjoying it,
Thank you our lord and saviour we appreciate you man, I avoid McDonald's purely because of waiting times ect
@@Church_Of_Kloppism yeah I do be like that 😅
@@UA-camShort101 Top G
@@originalunoriginal4055 pure flannel pal its fast food, it shouldn't take 20 minuets to pick up an order.
Mc Donald’s should show his videos to all new employees
I ordered a meal deal from Subway once, they didn't have the crisps I wanted so they sent a different flavour and an apology note with an extra cookie for free, whilst I didn't like that flavour of crisps I appreciated it much more than if they had sent nothing.
I went to get my collection order from Domino's one night at the agreed time. Turns out they'd had a balls up in the kitchen for some reason and were running late, so mine wasn't ready and would be another 10 minutes.
As compensation they offered me a free 500ml bottle of Diet Coke. Not bad, was happy with that.
You appreciate an apology note, a free cookie and a bag of crisps that are a different flavour more than sending nothing? Fuck me, you're hard to please. I'd have felt obligated to suck them off for being so kind.
Bruv! who gives a toss what flava ya likes :P
@mxbx307 I wouldn't have took the diet coke full fat coke yes but not diet fizzes up too much
Good for going back to subway and educating the guy who prepared the order.
I think the education when right over that subway employees head unfortunately....
With unecessarily passive aggression. It was an honest mistake and a miscommunication
@@UneCleUSB No it was not an honest mistake. If there is no drink then you need to mention that there is no drink. And offer a different drink. You don't just hand the order incomplete and hope for the best. That's such a selfish mentality
@@UneCleUSB hardly "passive aggression" he said his point straight up and he was right.
Needs a slap after he finishes because he tried to weasel out of it like a fanny.
That guy didn't say sorry and even walked away - no respect.
I don't think subway workers get paid enough to care tbh
@@Branflakes1503 We can see what the delivery guys make too, though - this level of employment we're all in a shit place, the least we can do is look out for each other. I do get that there's no incentive to do so beyond being a good person tho.
@@Branflakes1503 that get paid to give u the correct shit, if they arent giving u the correct shit why pay them at all?
@@woooshbait9696 If they get fired, they'll live on welfare from your taxes. So both for you and for them, doing something is still better than doing nothing.
@@Branflakes1503 on this term i always think in 2 ways. 1.) Yes they really get bad payment for what they do 2.) Most of them can be happy that such jobs exist, cause they are just useless idiots.
As a customer of Subway in Hull who uses Deliveroo, I can tell you that Subway couldn’t care less. They delivered my order entirely wrong without the drink and when I phoned the Subway branch they said “I’m not authorised to do customer service”..love your videos by the way
That's the most ridiculous and pathetic excuse I heard in my life!
I've stopped ordering from them due to this.
#ULL 😎👍🏼
Not authorised to do customer service in a customer service role. 😂
Impressed by the way you handled the missing drink. Keeping it prrofessional and educating the restaurant guy. Peace!
13:33 I had a similar experience from a subway in my area while doing deliveroo. Once they handed the order I've asked the guy if "that's it? Just one bag?" And he said yes. Once at the customer he pointed out that there was items missing. I quickly went back to the restaurant and witnessed the manager talking with the customer over phone saying he gave everything to the driver. Once he finished talking to the customer I told him that wasn't the full order and he miraculously found the extra bag ment to go with my order laying around. He quickly blame it on the guy who passed the order to me saying he's new and mistakes can happen. But I heard the manager saying to the customer that he gave everything to the driver!!?!! I quickly phoned deliveroo and told them what happened. I'm having more and more orders like this on both deliveroo and just eat. I stopped doing just eat mainly for this reason. Too many restaurants trying to make me look like I'm steeling. 4 deliveries in a raw from a specific KFC with either wrong order or wrong items or missing items and 4 conservative orders from Starbucks where staff are beyond disrespectful and looking for a triggering behaviour. I've started reporting all this, waisting my time writing emails after emails but they just din care. Until like a month ago I was disregarding all these issues and just declining orders from restaurants with issues. But I thought maybe if I report them things will improve. But nothing will improve because apparently no other drivers bothers reporting.
I'm going to contact a news outlet at a point and give them the story with what's going on on these platforms because what Just eat done to me on a McDonald's order it's just wrong and surely illegal. Not to mention the experiences I had in McDonald's for months and months. Hopefully you'll come across a article at a point detailing everything I've experienced.
Note my friend, Just eat has secret drivers checks on other drivers during a issue. So what happened to you it's not a coincidence. They were looking for you to be disrespectful towards the subway staff for making you look you stole the drink. On deliveries that takes way longer than expected to pick up, just pay attention to your surroundings. You'll notice them as they're obvious. Restaurants play a part as well as the secret driver.
Be safe on the road and keep the content up. I'm actually picking up from your style of work in order to improve myself in providing the service.
Best of luck 😁🤞🏼
Id say boycott that place and never picknup from there ever 🤔
You are such a decent person. Just the way you say thanks to the truck driver and keep your temper with the Subway issue. Your parents did a great job. Polite and positive always. Shout out to your folks!
Fair play to going back to the Subway guy he was being dishonest and that would then reflect badly on you and also upset the customer. Thanks for posting.
Absolute class act. Professional, polite and transparent. You deserve all the success you get.
The entire demeanour of the Subway staff member, is all to representative of the experience I have every time I visit any Subway location.
Staff that don't wanna be there, hygiene questionable, don't wanna honour Subway vouchers or coupons.
Guy basically couldn't give a SHIT when you went back.
AVOID.
none of them have gcses lol, no wonder they work there,
Respect to you.. It shows you have a genuine customer care moral code & dedication for the job.
Respect ✌️
Really stand up that you went back to inform the subway worker why he needs to be clearer even though you had your side of the story covered with the camera. As you mentioned, that will probably help out drivers after you!
Why can't I stop watching someone doing food deliveries?
I never get soft drinks with my orders. Not only because they charge much more than you can get them at your local supermarket, but these things happen and they couldn't care less. On the other hand, I wish there was an option on the app that allowed the restaurant to communicate directly with the customer if there was something missing.
I once ordered fish and chips and they sent the fish without the chips 😂 called the restaurant directly and they couldn’t stop apologising. They said to order a can of coke, and they’d send me some extras. Order finally came with a fresh set of fish and chips, an extra portion of chips to go with the lonely fish and my drink of course. Was frustrating yet hilarious at the same time
At least they tried to make it right, but how do you forget the chips? lol
Future Ref... If You Drive To The Loading Bay At The End Of The Car Park At Victoria There Is Courier Parking For The Whole Station...
I’m glad you told that Subway worker what’s up and that was not ok what he did.
We had delivery drivers come to my old job all the time and we were out of something, and we immediately told the driver to contact the customer and ask if they wanted a substitute or to just delete that item we were out of if they didn’t want a substitute
Sadly subway is a franchise business and has been making a lose for a long time so doesn’t care which is sad state of affairs good on you going back and telling them hopefully his franchises will pick up on your honesty as they say every penny makes a pound I applaud 👏🏻 you going back and making them aware of there errors
Recently orders Burger King. They didn't have an item (which they should have shown as out of stock on the app). All i got was an extra receipt paper with the words "no more ask them for a refund". Their app doesn't give a choice to ask for a refund. Contacting them also doesn't work. Last time I wil be ever ordering Burger King from their app.
hope u still hav the account n subway managment see this n educate him on how small blips can lead to big consiquenses
Good on you for the subway thing, you didn't have to go back but you did out of professionalism. That attitude is one of the main reasons I follow you. I think it probably went right over him still, but good that you tried and he might remember for next time. He might even see the video too if this gets back to that store, never know. Good work.
Honestly the just eat app isn't too helpful either for the courier either. It would be so easy if the courier could just check that full order is there or not
Agree!
You were too kind on the subway guy
He works hard to I understand mistakes can be made I just wanted to let him know it can have an effect on riders if we are not told about missing or out of stock items,
I agree. Respect to London Eats for not being too harsh but the guy seemed a bit too argumentative for someone who was in the wrong
@@LondonEats i respect your attitude mate but he didn't make a mistake he just straight up lied
Blows my mind how some people in flats don't walk out to meet the driver and grab the food and expect them to come in, usually secured entrances, and navigate lifts and hallways to find them. Laazyyy!
Yup, just like the Indian order 0.2miles (352 yards)!
yeah theres no drink because they didnt have it but they still pocket the cost of the drink in the order! The scam where i live for a while was offering meal deals with 2 litre drinks included but when your meal arrived it was only 1 or 1.5 litre. then they started useing imported drinks from poland,easter europe etc where brands were cheaper
A couple more shifts like that and you might have enough for a ticket to watch Arsenal - so long as you don't buy a programme. Crazy prices in the Premiership now. Loved the Waterloo sunset by the way. Great stuff, keep it up.
You handled that situation really well, and respectfully too. Great videos, I really enjoy
I like the views you get of London. It's not always "tourist London" either, but a bit mixed.
I can also see how much time you put into editing your videos... Lots of work with effects and masking. I get some ideas for my own videos.
Hi, I'm a grab driver from Indonesia
i am happy to see you work
I hope you are given good health
Really close to that 100k milestone...
Good on you for going back to Subway and calling that guy out that was really lazy of the dude to just slack off on that he could have just told you straight up that they didn't have the drink
Well handled mate, at least you had it on camera should there be any come back.
You got some great patience with that guy. Salute to that 👌
1:59 yeah man.. would love to see you make em repack it for the customer.. would be top notch.. and tell the customer you did it for em.. safe.. proper delivery care init..
In case of doubt always check the receipt with the order number. Keep up with the good work mate 😉
Excellent customer service and support. Outstanding vlog new subscriber.
Could you please give us a little more information on your running costs? Like what does it cost you to charge and maintain the bikes you use? How much are the tickets if you get any?
You're basically right about the principle, even though missing drinks in orders of any kind are pretty much the most common issue.
As a customer i would never report even spilled drinks, i mean really... can be annoying but if the shop or fast food chain is going cheap on the packaging, what can we do to make them revert their choices.
If they don't know how to get a hot drink packaged securely I would tell them. Why accept shody customer service that we pay for on top of everything else.
@@daniellatheczarina2u915 It's not just a matter of getting things secured. It's a matter of packing which sometimes is NOT designed mainly for delivery purposes. And having tired employees that put beverages together without necessarily securing everything as tight as it might need. When you get a 2km trip things might be fine, when you need to travel 7/8 km from the restaurant to the customer things might not get as good as they should and some spillage could occur.
keep up the good work mate! 🔥
we need more people like you who on just eat and u care about the customer
You should get some graphics for your Top box saying delivery in progress please allow 15 minutes
You're a good dude for going back for the drink. Cheers!
Always enjoy your content.
That's a lot of hard work to deliver orders. People working in restaurants and folks delivering food, deserve more pay !
Superb editing..Lovely commentary.
I wonder if you remain so cheerful in the pissing rain. Ha!
LOL @ the clingfilmed lift ! 😂😀 . Hope you’re well. Chris.
Keep posting these adventures, they’re really enjoyable to watch.
And good on ya for coming back and confronting that lazy plonker
I wish there was more delivery guys like you mate.
I hate having missing items and depending on which app you order it from some dont refund and it puts you off using them especially as Just Eat have now increased their fees to 10%
He didn't care if she wanted a drink or not. He couldn't give a shit basically!
Great video Sir that dog outside subway was a chow we used to have a chow lovely dog loved the winter time . Keep up the great work Sir
Your editing is going from strength to strength 🔥🔥🔥 and as a former sound recordist, thank you for investing in gear so people can hear you well!
Great content. Keep it up. You deserve all the success!
i believe he has an editor
Hey dude I LOVE just watching your videos I’m just starting on all 3 apps I bought a Honda vision 110 I have a full motorcycle & car license but bother scooter as it’s soo quiet & efficient for deliveries.
Please keep up these AMAZING videos.
I was born on Hyde Park Corner and brought up in Pimlico… thanks for the tour of my old manor ❤
So, I’ve noticed over time ordering getting worse.
There are times where the driver simply didn’t pick up a drink, or forgot a second bag or something.
But there are times where the company (funnily enough, Subway) have simply only made half (or less) of my order and sealed it.
I don’t like ordering food, I always offer to get it for my partner if she’s unwell. But it’s starting to feel like this delivering service is getting worse.
Do others think that it’s getting worse?
Is it just near London?
How often have you had these botched deliveries?
I’m curious to know.
Damn! Here in NYC sometimes they asked us to fill the drinks for them. I know is not our job but here in NYC we are 65k people doing this job so either you do it or miss that order. I do it depending on my mood 😊
Wow. That is a challenging work: angry customers, bad reviews, no parking spots, weather conditions,, thieves, traffic... I think drivers should earn more
I saw the thumbnail and immediately thought "MY DIET DR. KELP?!"
Rule 1 after watching all those mafia films over the years, don't walk into a clingfilmed room 😮
😅😅😅
He’s an Arsenal fan but never delivered a single order in North London 😢
Damn boi what an eediatt. Keep grinding
quik tip when on a escelator you can clean your shoes onthe side where the brush is
Iv been binge watching your vids. Love your content and your voice is so calming I have to say💝 Love from Sydney Australia😊
The subway worker should have told you there is a drink on that order but they were sold out. Instead he said there wasn’t a drink?! That’s miscommunication right there. He didn’t even apologize, What a douchebag.
Loving the background music
Cheers Geezer. That was one of the most interesting videos I've watched in a while. I know those roads and areas very well so I know your pain. I'm actually shocked by how little spend on an order. I will only order something from 'Roo or Eats if I feel flush, I'm not judging the customers in the slightest because I don't know their circumstances. Great video.
Followed you for a couple of years now. Didn't know you was a gooner. Well it wasn't anything to brag about before 2022/23. Finally we can be proud of our team from now on in and kick on
You’re also a class act for blurring the guys face just in case someone wanted to retaliate on your behalf.
Doh! Just as the Forest game was fading away, but I'll take second this year.😁Have to left a link to the hard case you use, it looks ideal for my set-up. Cheers, just subscribed!
You're not being rude in anyway by telling that lying Subway worker what's good. He no doubt does that regularly and needs to understand how such a small lie can affect a driver massively. You're looking out for future riders, what a G! Working in central on certain days must be MAYHEM. 2.5k subs until 100k
Watched a few now. Great to see the pride you take. I subscribed as soon as I saw you were a Gooner. 👍
I really liked the view of your bike bars and Big Ben with the sunshine and clouds as you travelled over Westminster Bridge, capture that image if you can.😀👍
Just Eat, Uber Eats, Deliveroo are big companies, the food delivery business is very big. But some decisions are after years not intelligent, not smart.
- The riders should not have anything to do with what's inside the bags. Drivers can check the drinks, that's it.
- On every receipt from the restaurants should be the weight. For example a drink and a burger = 700 g. Riders can check with a small machine. Customers can check too. This delivers more proof.
- Drinks and soups only bottled/sealed cups
- Something not available? The restaurant must call the customer.
till this dayt It's funny to me when the delivery is at a condominium/building, you walk in and go all the way to the customer's door. here in my country we cannot enter condominiums (it is not a law, it is a recommendation from the delivery platform), the customer has to come to the condominium/building
entrance to receive the delivery. and it happens every day that customers refuse to come pick up, and the delivery guy keeps the food and the delivery money. I have lunch and dinner every day with food from customers who didn't want to pick up at the entrance to the condominium
Haha..I love the extra clips you insert! Reminds me of when I watch mattaiyoh when he plays gta5.
I had my first motorbike stolen outside a shop, now I'm on edge everytime i leave it anywhere lol. I dont know how you do it
Hey man loving the videos. I was wondering I am thinking of buying the same ebike as you and have wondered if I should do a side hustle during the summer months would you ever do a break down of exactly what you have/carry during your shift and any tips for someone starting out having never done it before?
Enjoyed...Great start for my day
Don't know how to cope with the traffic in Central London, it would stress me out.
Disgusting attitude from that subway employee, definitely should not be working there or needs serious training and customer service course needed for him.
Central is so different than like Peckham area. Big city life.
Never jinks yourself some people say it’s quite and then your really busy
Subway no drink guy was a scammer if the lady was charged for a drink but wasnt given one despite her selection was unavailable. Here, youd get a subtitute drink(most common) or got the drink charge removed ..... was she charged for a drink (or a combo order?)
It's amazing your video's keep going man ❤
I can count on both hands how many times my Uber Eats driver said: "They didn't give me a drink."
I ordered two dinners and got one dinner. No soup, no salad. I know it's not the driver's fault. The fact that in the USA, McDonald's won't allow the drivers in, they tell them, "Use the drive thru." So they can't verify the order. A mess it is.
you are a top man carry on with the brilliant work you do steve
Love the videos mate Quick question ya know what you get paid per delivery does the costumer pay that or the Restaurant or a combination of the 2 ??
7:05 "take care" - it's a statistical fact that most accidents occur within the home 😉🤪
JustEat def listen to you. I could be waiting ages for an order but as soon as I say I’m going for food or drink I get an order
yeah man keep on riding love it
You're the goat bro, nothing else i can say. Keep it up!!!
I appreciate u
One question I always mean to ask is do you have to pay the congestion charge to deliver in London?
no congestion charge for motorcycles, no ulez charge for motorcycles build after 2007
I had a KFC delivery and it had family size drink the driver bring the drink asked the driver he said didn't gave him one so I went to the restaurant and lovely lady gave the drink and told the driver justwalked out with the food
Out of all the deliver apps what one do your prefer from a delivery driver side?
Also what is your main one you go to when you order a takeaway?
very professional attitude.good idea to record your evenings hard work.
Aaah man that Red Bull had me in stitches haha
@London eats Really thought Arsenal had it in them this year. unfortunately with Spurs at the moment, we are bloody clueless