Video shows Delta baggage handlers tossing college team’s golf clubs
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- Опубліковано 22 тра 2024
- The airline has apologized after video from the East Tennessee State golf team went viral shows baggage handlers tossing the team’s equipment onto the tarmac while unloading the plane.
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It doesn't matter how much the company cares. If the individual who's lifting your bag doesn't care, it will happen over and over.
Wrong actually! If your trained and have a good ramp! This will happen 1out of 20 flights.
Very wrong. If the company cared, they’d care to train their employees to do their job with respect and respect their employees, they’d monitor problem areas and people, and they’d make it policy to have consequences for bad behaviors.
Think what you think. I work with them.
@@soramame7528 So your part of the problem then if you think ramps work like these rampers?
@@Confidentk9sCaTo be honest middle management have no checks and balances! From leads to station managers especially contractors.
This is also how they treat peoples wheelchairs. THEIR EXPENSIVE WHEELCHAIRS.
Want to do a real story? Dig into the amount of wheelchairs broken every year by airlines.
“it’s not who we are.” Lol All these airlines suck ! Unfortunately, we’re at their mercy till we grow wings and can fly on our own.
That’s not who you are Delta? That’s exactly who you are.
Move the cart up across from the Conveyor. Work smarter not harder.
Great point
Amen❤🎉❤🎉❤🎉❤
Looks like this plane might have been loaded wrong! Reason being the first cart is not even full,while the open cart is full.
@@TheCarpentersApprenticeSo move an half empty cart past the belt loader?? How is that any smarter actually.
@@davidsmiths5471 you know I’m not sure cause I don’t remember what happens in the video.
That’s who all the airlines are because they does the same thing to suitcases too and damage them.
Baggages damage that way. It’s being toss by most airplane handlers
Delta needs to fire those handlers
My late Husband worked for United Airlines as a mechanic and He used to watch mailbags fall off the baggage handlers carts and instead of picking them up, they would just leave them where they fell. No one but the baggage handlers could pick them up. Sometimes those bags stayed there for a month. After 3 weeks only a Mail Supervisor could pick them up after that. Baggage Handlers are really lazy and apathetic.
"This is not who we are" Even though this is how everyone's bags get handled every day when no one's looking and no one would care if it wasn't a high profile incident
Pretty much. I once had a seat that gave me a view of how baggage gets loaded (probably on Delta if memory serves) and it made me extra careful how I pack ever since.
Not saying that it's acceptable, but this is very common that it shouldn't be considered news. I've seen the baggage drop off people throw my baggage like that and I was standing next to them.
💯
If people are still caught off-guard by transport...
If others say that they would handle items different, I call BS.
Lack of Respect.
This is the captain speaking, Sorry for the delay as the machine that rips the handles off your luggage is broken so we are doing it by hand
FYI they are not Delta employees. They are a 3rd party company that works for Delta and several other airlines as well.
That's not Delta baggage handlers it's a contractor.
Correct.. and they can fire the contractor
Take a closer look at the uniform…That’s not real Delta employees. They are contractors working for Delta 💯
Who cares they are hired by Delta. Your comments are not acceptable at all.
It’s been a problem for years these ground crews treat everybody’s luggage like $hit😢
Not really! Have you even seen what an airport conveyor system does to bags or clubs or kid seats! It just reads a bar code,doesn't notice luggage wheels,where the club heads are
Who are they and why do they expect special treatment? Delta baggage handlers treat all bags like that.
Exactly. MF privileged folks thinking they’re special.
Union Pride at it's Best.
EXACTLY!!!! And all unions do is continue to protect these garbage employees who otherwise wouldn’t be able to hold a job selling pencils on the sidewalk!!! God, how I despise unions!!!! 🤬🤬🤬🤬
That is unfortunate. Those golf bags are very heavy and should be marked accordingly. It seems that equipment can only be brought to a certain distance of a plane, and manual labor is required to close the gap. I wonder how many planes those guys had to pack on that busy travel day with that antiquated equipment? That is a leadership problem of Delta!
The coach should consider taking that issue up with the golf bag manufacturer if any golf clubs were actually broken in that event as well.
Well if this team was worried about their clubs! They ALL would have hard plastic carriers,
Think about if these people work under a timer to get the bags off the conveyor belt. Second the weight of everyone bag, outside temperature and fatigue. Not saying it’s right just looking at what the job entails.
A good ramp will adjust to all variables on the ramp
When you own expensive clubs you should buy an expensive bag to protect your clubs from this.
That's called common sense!
That’s the work force you get now ! 🤬 No Customer service or respect now !!!!!!!!! 💀
I was once on a plane where some of the luggage was sitting on the tarmac. We were all sitting there as our plane backed out and telling the staff about the luggage. The plane had to return and load the luggage. We were lucky. Sometimes others are not so lucky.
Well, now those guys are out of a job.. 😖😥
They'll make a lateral move to Burger King, they'll be ok
There is a union that helps lazy people keep jobs.
@@N0MTNAmateurRadio-aeiou -- 🤬😡 HOW DARE YOU SPEAK ILL OF UNIONS!!
Yep they are so bad with bags that’s why people fight for headspace.
Those same handlers would get written up for taking too long if a flight was delayed. And probably by the same people complaining about their clubs being thrown.😂
That’s exactly who you are.
Isn't this normal.
No
@@davidsmiths5471how do you know? Do you work for Delta? Are you a CEO there or a manager?
Yes it is normal for multiple reason, one of them lack of training and lack of humanity. They are paid $15/hr and overworked.
@@jamesdean556 Please feel free to state the reasons.
The baggage handler really don't value their jobs
The baggage handler really don't value your bags
is this still a surprise anyone?
checked bags will get tossed around, this isn't news.
No one really does at the airport, just a bunch of minimum wage ex cons
Tf? Would you?! 😂
@@MM-sq5pfHow many ex-cons do you know work at any airport actually?
Okay? And ive had property destroyed by these guys multiple times. Why are their golf clubs more important?
Oh, I think you know why
Cuz rich spoiled teens from parents money need to complain.
I still don't get the golf jokes..LOL...thanks for the story.
What airport was this?
That's exactly who you are Delta?
Now is the time for a new manufacturing industry to be born! Industries are created to calm fear. In this case, it is golfers' fear of broken clubs. Start the military-grade golf club travel case, now! Someone can get very very rich combating this new fear.
FYI: Unfortunetly Those were a contract company
Delta is a great company to work for they care about their customers and employees . It would help if airlines would invest in loading and unloading equipment better staffing for their employees . Some of those suitcases are extremely heavy. At the end of the day the handlers lifiting heavy bags , boxes etc. Because of the lack of equipment and staffing it takes a toll on the body. Several have been out due to work injuries mainly shoulder injuries.
It’s not easy lifting 8hrs a day getting a break/lunch “When you can”
No ramper works 8 hours straight!
What idiots. BRING THE VEHICLE CLOSER so that you don’t have to toss on the ground.
They all are guilty of this. They beat the hell out of our luggage and they laugh about it
I’m sorry but this absolutely sucks.
"It's not who we are"----yes, those two employees are exactly who you are. The two need to be fired. Immediately.
They're only sorry cuz they got caught. Happens all the time. ALL THE TIME!
Not really!
Are these contractors? Where are the orange vests/jackets?
What steps did Delta take to make it right??
This explains why my suitcase is always banged up when I get it back.
Delta damaged my luggage throwing around and broke a wheel off they did replace because I went to the Delta representative and complained about it and they replaced my bag
Delta, I'm afraid it is who you are. Or at least, some of you.
Why is this news?
It ain’t.
Queue the old Samsonite commercial. This isn’t a new thing.
Lmao. Jet blue is notorious for this. That's why the baggage handlers work underground
Wow
I guess people thought baggage handlers were honorable LOL
It is who they are
I been a baggage ramp agent for 9 years but not w/ delta.
That guy an idiot he shouldn't be throwing those bags like that on the cement. Make sure u got good zippers, handles and wheels on your luggage it makes it easier for baggage handlers to be more careful when transporting gate to gate but that guy sucks for that and he even more dumb for doing it in front of others
This is a PSA for everyone reading the comments section. Unless you’re the biggest airline at the airport/your main hub, airlines typically do NOT handle their own baggage. What is known as GROUND SERVICES (baggage handling, the pre-flight stocking of food/drinks/supplies, etc.) are CONTRACTED with ground handling agencies that are based at that specific airport. The airlines only hire the companies there to handle all those logistics, but have no control over the actual employees doing the work. Hope that will clear up some confusion for those of you blaming Delta.
I blame Boeing of this type of work ethic
Someone hates their job lol
GO GET YOURSELF A PRIVATE JET
Yes this bad, but if you golf and want your clubs not abused by TSA, Airports conveyor systems! And these type of rampers! You would be investigating in hard cases! And not load everything you own in the bag!
By the third bag, dude was trying to see how much height he could get on his tosses. What an asshole.
🤯🤯🤯
the golf team is very materialistic
There is no justification for this; if only they had positioned the carts closer together to facilitate the work. Meanwhile, everyone desires to reach their destination promptly but fails to comprehend the challenges of performing this low-paid, unappreciated job within such a limited timeframe.
A ramp that is experienced will adjust to all variables on the ramp!
I hate the term "it's not who we are". This isn't a comic book world where someone can control you or morph into someone else. They did this so this is exactly who they are.
Hey Dumb and Dumber… move the luggage cart closer to the transport buggy. Cuts the work, time used and the back ache in half. 🤯
So what about the half empty cart?
Everyone needs to let their hair dry naturally, bring 2 pairs of underwear, one pair of shoes, 2 outfits, bar of soap, deodorant, toothpaste. Quit over packing and find a way to wash the 2 outfits you brought on vacation. It’s time we take back our freedom and quit being taken advantage of by these airlines. For the cost of their luggage fees, I’ll go to the local value store when I get there and buy a few things that I need on vacation. This is getting out of control. Makes me want to just stay home.
America, where companies charge an exorbitant amount of money for services, but the people actually serving you are parolees making close to minimum wage. And now they have to do this three times to buy their families a meal at McDonalds, hoping the high school sophomore making minimum wage doesn't fuck their order up.
Strahan's a hoot. He probably has golf clubs worth more than the cars these dudes drive. I bet if Strahan walked up to the front desk with a broken golf club, they'd shit him a golden ticket to Orchids of Asia with a complimentary get out of jail free card.
😂Golf BLOWS🎉🎉😂
Hey I'm a big fan
Last i checked golf clubs take a beating themselves 🤣
😂😂😂 damn that’s an amazing point!
You should see what they do with surfboards! and they don't apologize. Boo delta.
Feed the Poor-Take from tha Rich
Imagine being so rich that you could inquire to the Airport about footage of your GOLF BAGS.... have someone search through that footage for YOUR GOLF BAG on your EXPENSIVE FLIGHT. you think they just give out footage to everybody? AND THEN pay GOOD MORNIN AMERICA to do a story on it.
Yup, you cut right through the BS my brother
Love Will Reeve!
They do bags like that all the time, so what. Get used to it.
Did you get used to failing classes in school?
It's unrealistic to expect baggage handlers to treat each and every piece of luggage gently. They're in a time crunch. No baggage is treated special, even if it's marked fragile. If you're items are that fragile and important, then spend the money to buy a hardshell travel case. I'm sure the university or their boosters can afford it.
Literally. The handler probably has to deal with back issues from lifting stuff all day but they want special treatment for golf clubs. Bro just pay get them special delievered or get dad to buy you another set. These people aren't payed enough to give a shit.
Man, you are so correct.
@@Emilio-ju1syWhat airport do you work at that anybody works all day without any breaks?
Working Sucks😅😅😅
Them bags is not light
Right?! Do you want them to handle this shi like babies?
Airlines must care for our luggage. We love to travel and spend a lot in those languages. If you don't take your customers properly, you will be out of business soon. Stop hiring lazy employees who are careless.
Delta is trash. This is just the instance that someone was able to capture on video.
This is totally normal. Somebody has never had a behind the sceens look at baggage handling. I worked in baggage claims right beside oversized luggage. They don’t care about your belongings. They are just doing their job. They are outsourced from a company similar to Kelly services and are given bare minimum training. Being gentle with your luggage cuts into being efficient with time. Always take items you care about in your carry on luggage or wrap it very well if not mail it to your destination.
With the way most boxes from FedEx, UPS and USPS look dented and scratched, I don’t think the process is much different. They give little care in how the package is handled. It’s on you to make sure you package it properly to prevent damage.
So do you work for an airlines actually! Because you would know contractors actually have more training and SOPs to adhere to!
Who cares?! Why is this on the news?
How about deduct out of there paycheck to replace . I bet you would see Big changes.
That’s nonsense.
BULLSHIT, WORKERS HAVE NO RESPECT FOR THE PROPERTY OF OTHERS!
Come on... report on sh!t that's news worthy.
Yeah, like the way they do this to wheelchairs that people use as their legs daily at all the airports!!!
Nahhhh, media don’t do that anymore.
As someone who worked as a bag smasher for NorthWorst Airlines it still amazes me how people think that their bags are supposed to be treated like a new born! You try crawling in a bin, hunched over, trying to get a bag to someone else who’s 20-25 feet away, being over worked, under staffed, in the rain, snow, sleet, heat, and all the while knowing that post retirement life expectancy is 33 months. Screw your luggage and get bent!
Preach
I doubt you were ever understaffed!
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First world problems.
This is everyone’s bags don’t think your special here guys.
For those of you complaining, I wish you would live a day in these men’s lives. I bet after a few minutes you’ll be tossing bags like trash bags also. They have to rush to the next flight as soon as they finish up here.
This is such a beautiful comment
So what. Its materialistic. Jesus is coming 🎉🎉 repent
& the congregation said:
Wow. All the hate for the baggage handlers. Have you ever had to carry 20 golf bags in a row? Had the stack them? Heavy golf bags too (over 50lbs.)?
That first drop and slide was FINE. If your clubs are so fragile they can’t be gently placed on the ground, then you have shitty clubs.
The handlers should have moved the cart that they chose to put the clubs to right in front of the belt, begging the need to take them so far.
And to the ones thinking baggage handlers don’t care about their jobs… do you put maximum effort and care into your job? Do you ever have bad days? Tired of being overworked? Uh huh. Thought so.