Mastering the Art of Assertiveness: Winning Over Angry Customers with Confidence

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  • Опубліковано 11 лис 2024

КОМЕНТАРІ • 9

  • @chadventures7771
    @chadventures7771 11 місяців тому

    Hi Myra, all your videos really helped me when I was still an agent. Now that I am a Team Lead I use your videos as my coaching artifact's. Thank you so much Myra.

  • @juanv8600
    @juanv8600 Рік тому

    You have helped me so much. I have not gone home feeling bad for reacting to a guest in a long time; I now act,not react.

    • @myragolden
      @myragolden  Рік тому

      Thanks for sharing this with me! it makes my day to know you're acting, not reacting, and that my videos have helped you.

  • @kikiwhitt230
    @kikiwhitt230 5 місяців тому

    Myra, I subscribed to your channel! You are awesome! I work in a call center and am trying to reduce my call handling time and you give great examples!!! I bragged about you to my peers and my supervisor! I look forward to more videos! I hope you have an awesome day!!!!! 😀

  • @TheSarah730
    @TheSarah730 Рік тому

    I have a call scheduled with a client tomorrow and he’s very unhappy. This video came at the perfect time.

    • @myragolden
      @myragolden  Рік тому

      Ahh, wonderful! I hope your call with your client went well!

  • @Ash87987
    @Ash87987 Рік тому

    This was perfect for my new job. Thank you!!

  • @maribelalvarez7517
    @maribelalvarez7517 10 місяців тому

    Hi I thank you a lot for your help, it helps me a lot !🎉 saludos desde Guatemala 🇬🇹