I purchased two of these affected Sandisk V60 cards from B&H. My issue was that approximately every third image taken was corrupt and could not be retrieved. This was happening to both cards in two different R5II cameras. The same images recorded simultaneously to the CF Express cards were fine. When I mentioned this to B&H they simply referred me to contact Sandisk (which was a bit disappointing). Sandisk support don't offer the easiest communication but eventually said they would replace the cards. 7 weeks later, I'm still waiting.
I had my Hard drive replaced by them, it was all taken care of in 10 days total. I am sorry this is happening to you. I think I got more support from Amazon (where I purchased the hard drive) and they were also on it! Amazon wanted to know what happened at every step and the results (I got someone awesome working there). I am wondering if B&H was more involved if San Disk would be more responsive. I hope they resolve your issue soon!
Sandisk used to be the trusted standard. I can't help wondering if their quality went backwards after Western Digital bought them. The only hard drives I have ever had fail, were all Western Digital.
I had 8 new Sandisk devices fail in less than a year. Trusted? In the same way I trust Toyota, for the same reason. Popular opinion often doesn't align with facts or actual experience.
@@OrdinaryFilmmaker yeah but the problem is these are trusted companies selling out to the competition that has a history of terrible behavior! I think in the social media age, we should be letting each other know more often when stuff like this happens and telling people when a good company is bought out by a terrible company so we can all start looking for other options and NOT support mergers like these from occurring!
@@OrdinaryFilmmaker You do a fantastic job Simon! thank you for doing this. I also thank the fro when he does it! I think more places on social media should be doing this since media outlets are slow to report it! you also do a great job telling us about mergers and the upcoming things and when you're wrong, you admit it! that's why you have a fan base and people following you which is great!
Simon, there are two solutions to Canon's tendency to make card 2 the default whenever you remove card 1. Solution 1 -- go to the menu and redesignate card 1 as the default after you return it to the camera. Solution 2 -- remove the battery before you remove the card and replace the battery (maybe after charging) after reinstalling the card. Either way, it's more hassle than it should be. For stills shooters, it's just an annoyance. But it's an annoying habit of Canon cameras.
I have fixed this without those options. Go to the wrench icon. Tab one. Under the rec settings after everything is set how you want go down to “record/play” option and open that. At the bottom you will see the word priority with a box next to it. Check mark that box. At first I thought that was part of the”info” and never used it. But it sets the card one to priority and now it will always keep the card settings when you remove from camera. Life changed with this.
@@joshualepik That's indeed what my comment referred to ! Thanks for detailing it, because I don't have the camera in my daytime job office, and the manual vaguely mentions the option without showing a screenshot.
@ I also thought that was just the info button cause they are so close together. Insane that it is so hard for us to figure out. That was very frustrating but I understand why canon would do that but if it knows two cards then just go back what we set. At least they gave us this!
Wow, what a surprise! I have been using Sandisk SD cards in my cameras, because they were at the top of the list when you look at "best SD card" lists online! What a foolish way for them to behave. A reputation is hard to gain and easy to lose!
yeah I have been telling people to look at Lexar, Angel birds, Sony and sometimes pro grade (depending on the model of card it is). I still have a San Disk CFExpress card, but I try NOT to use it and when I do, I keep my Sony SD card in as a backup! I stopped trusting anything San Disk when my 4tb SSD crashed!
This news is shocking - All my SD cards and bulk storage is Sandisk and WD. I truly believed I could trust them. What an awful and skanky thing to do to us, who put our faith in them. So far thankfully I have not had any issues. However moving forward it will be Angelbird all the way. Got their CF express cards will also get their SDs. Also thank you for explaining the issue with the R5 Mk2 and how the priority changes for recording when removing and inserting the SD card - I thought I was losing the plot. I hope Canon can sort this out. Thank you once again. 👍
The only cards I ever had an issue with were two Sandisk V30 SD cards years ago on the 70D and a Prograde Cobalt CFB card. But when travelling I always bring a few CFB cards and offload at the end of the day. Even good cards from good companies can fail. Always take precautions!
@@WernerBirdNature Thanks for this - Now made the CFx priority - hopefully I did it correctly and no more issues with the card swapping - Very much appreciated. 👍
I bought a Sandisk Extreme Pro 512 GB CFE-B card back in July. I haven't bought a Sandisk card in many years. I was a Lexar user until 2021 when I ditched two bad Lexar Pro SD V90 cards. My R6 kept freezing. I thought it was the camera, but it was the cards. I replaced them with Delkin SD V90 cards and never looked back. I have one of those Delkin cards in my R5 II now. I haven't been using it for redundancy, but leave it in the camera. Now I have concerns about the Sandisk CFE-B card I'm using. Maybe I need to start shooting redundant again. As for taking the card out and the priority switching, when I was shooting redundant, I used to have that issue as well if the camera was charging and I pulled the CFE-B card out. At the time, I was also shooting with the Delkin SD V90 card. I had heard this metioned in another video. To stop the issue, I just made sure that the camera was off when I took the CFE-B card out. I always leave the door open when I take a card out so I remember to put it back in before I leave the house. It's been a couple of months since I was shooting redundant, but I do think I'm remembering this correctly. My friend has had two new external Western Digital hard drives fail on her in the last year and a half. I had no idea that they bought out Sandisk. I'm done now with both brands. I have two Sandisk Extreme Portable ( not Pro) SSD drives for backup. So far, no issues. I use the 4 TB to back up my photos each time I do a shoot. I haven't used the 2 TB one since I replaced it with the 4 TB one. I do backup to the cloud. Last thought. Why are photographers using V60 cards in a Canon R5 II? I wouldn't use anything less than a V90 card. The price difference between, say, a 128 GB card is $40. Spend $4299 + tax on a camera, then cheap out on the SD card. It's the same with 3rd party batteries.
@WernerBirdNature Thank you. I do have it set to Priority One now. I don't recall how I found out about this, but my guess is after watching Jan's video. I never miss any of his videos.
@@cathco9 neither do I miss them. which true Canon birders skip videos of Jan and Duade ? But Jan was actually surprised that I reacted on his video with the finding the same hidden options exists on the original R5 as well ;-)
I completely agree with you about the V60 point. Why would you spend that much money on a R5 mark II then handicap it with a slower card. I rented the R5 mark II before I made the conclusion that it was more camera then I needed and picked up the R6 mark II. Because I wanted to use the same card in both slots. But I only use V90 cards. After having Lexar card fail on me a number of times I have not had problems with Sandisk. But I might pick up some Sony card to cover myself
@jesters16 My friend has been shooting with the R6 II for a bit over a year now. He LOVES his camera. He sold his R and R7 plus some old lenses to make the purchase. He's never looked back. I think you'll love your camera as well. Happy clicks!!!
That's when dual slot redundancy comes to play... But it seems after the buyout sandisk isn't as compatible or reliable anymore, same as Lexar, nowadays I trust prograde digital and Exascend
I had issues with Lexar Pro back in 2021. I had been a Lexar user for years. I thought my R6 camera had issues. I finally realized it was the cards. Because they were Pro cards, Lexar took the return directly for a pro-rated refund. I used the money to buy Delkin (V90) cards instead. I've never had an issue.
Thank you for bringing this problem to light. I've only recently had a couple Sandisk issues (Not R5II related, I'm still on a 1DxII and 1DsIII and others), this problem was with my SD cards. My CF and CFast cards are still fine.
Ummn...it would appear that the Sandisk V60 cards can not keep up with the speed of the new faster Back Side Illumnated "BSI" sensor included in the R5 II (similar to the older Canon LP-E6/N battery). I own several Sandisk V60 cards that I use with my R5 and I have experienced no problems with these cards over the years. I think Canon needs to update the R5 II spec sheet recommending the use of V90 speed SDXC cards only. Sorry, this appears to rest more on Canon shoulders than Sandisk. Their V60 cards work just fine when when aligned to the appropriate spec camera. You certainly can't expect a Porsche to operate accordingly with a Volkswagon engine. Just stating facts. GREAT informative video!!!!!
Simon, the issue with the card recording differently after you remove the card… I have a fix for that. That was frustrating to me as well and I was able to fix it. Go to wrench setting, the first tab. Click the record function setting. Go down to the video camera, and click record/play option. At the bottom of the screen you will see the word priority with a box. With card one selected for record play, click the button next to priority and it will lock card one to be always priority and you won’t have the issue when removing the card
Hi Simon, the headline about corrupt R5ii images at first scared me, but I'm relieved the body isn't to blame here !! The sandisk SD's we have are still older V30's. The biggest one, I had used as backup card in my R5. But then my wife needed in more in her R7. Few months ago we got a corrupted/broken Lexar SD .. after it had been traveling unprotected in my son's jacket pocket for weeks when he was expected to return it 🙈 Given any SD's are sooo much slower than CFxB, combined with my Angelbirds CFxB's not giving the slightest glitch in 2.5 years, I actually stopped redundant shooting and my R5ii hasn't seen an SD yet. In the past, it was indeed also annoying the hell out of me that when only taking out the CFxB, the R5 would silently swap to using the SD (which trimmed down the buffer size and prevented 120fps video). But this swap "only" happens when the body has batteries. However, there's some better cure !! In one of his early R5ii reviews, Jan Wegener mentioned a kind of hidden option in the card settings (some checkbox called "priority 1" in some detailed menu for the record/replay card settings) which gives priority to card 1 (CFxB) when available. This effectively prevents the R5ii from switching to card 2. The best thing is, I went to see in my R5 (didn't have the R5ii yet) and it actually had the same hidden option !! Based upon older R5 videos from Jan & Duade, I deduct this option didn't exist in early firmwares, and must have come as a hidden firmware feature between fw 1.4 and 1.6 😀
That's very bad of sandisk I use to use then years a go and I never hard of this before. Thanks for your info on this , I won't be using sandisk. You do a great job of informing the public on all photography issues thaks again from chris in east England uk .
I can't comment on that as I haven't tested every brand. That said, I have standardized on their gear and never had an issue with SD. Micro SD, and CFB. That being said, always be careful and backup content, shot to both cards. Even a trusted brand like Angelbird could have a bad card.
Simon !!! Same thing happened to me with my R1! Tried updating my firmware and it failed ? I changed my card and it worked ! The card inside was Sandisk!!
I haven't relied on Sandisk in ages. I don't use their SSDs (Jared Prolin has brought this up a few times) and none of their memory cards are in any of my cameras; from my photo camera, phone, dashcam, or security cam. My SDs are usually Lexar cards, and Samsung makes up most of my microSDs. They've all been very solid, especially Samsung thats been going on years strong in my car dashcams.
@OrdinaryFilmmaker I once ran Lexar in my dashcam, and it went bust after 10 months. At ProFusion last year, they had a table where I brought this up with them. They said their microSDs can't take constantly being written to. But all my Samsung cards have lasted at least 1.5 years (1 card died on me at that date, the rest going on well over 3 years and counting). Still, in my old M50 and R7, I've had no issues with Lexar.
Thank you VERY much for this information. I’m about to leave on a bucket-list photo trip and have SanDisk cards, but they’re V90s. I haven’t had problems (although I think I’ve only used one of the cards), but I’m going to be out in the wilderness with no ability to replace cards. I’ll go out today and get additional cards from another brand. Looks like at least one of my CFExpress cards is also SanDisk. Better for me to buy excess cards before a problem arises than have a wasted trip where I’m going.
I wonder if there are other card compatibility issues. Some users have reported very bad overheating issues that happen quickly. Others, like me, haven’t had issues with that. Granted I am in the Pacific Northwest but when I got the camera it was still warm out and I did take it to California but didn’t shoot video while there.
Hi, I am using R7 when I remove the SD 1 then put it back in, it also automatically goes to SD 2. At the beginning, I used to go back to the settings and fix it again to say what should go to which card. I found a solution, remove the battery first, then remove the card. After copying is done put the card back in, then put the battery back. This will not happen with this approach.
All my SD cards are Sandisk. Im very tempted to dump all of them and replace them with something else. Even though im using a Canon R7. This still makes me question what the hell is going on over at Sandisk etc. I was looking at buying some external storage SSD's for taking on the road with me, and some of there drives came up. Definitely not going to be buying from Sandisk any time soon with that.
You might want to get a program like H2Test or FWwrite to test the cards periodically. You could also call then uo and ask if their have a serial number range of the cards affected.
Hello, if you temporarily remove the memory card, you must not close the memory card compartment. Otherwise the camera will switch to the memory card that is still inserted. So do not close it until the temporarily removed card has been reinserted.
The problem with that is if I put the card into he computer to offload content, leaving the card door open is asking for a problem, like me accidentally bashing it or something to knock it off. But I appreciate the info.
I leave the door open as well. I just put the camera in a safe place and copy without haste then return the card and close the door. Still, this is something they could address in software. Basically, when both cards are present, use the set preference, otherwise use the available card. They could also just remove this check when the camera is off. That may be simpler. I really don’t know why they need to check when the camera is powered off. My R7 works the same way as my R5 did and my R5 MK II does.
@@jeffolson4731 See the end of my comment for the hidden option to make R5 & R5ii keep prio on the CFxB card ! Without this option, the camera switches when it has access to power.
@@WernerBirdNature Thanks for pointing out your comment. I missed that point in Jan's video, he provides a lot of information. I found the setting, and even knowing it was there it wasn't obvious. I enabled the checkmark and tested it. Now I can close the door when the card is out. 😄
I used a Sabrent SD UHS-II V60 1TB with my previous R5 without any issues, but when I switched to the R5II, I started getting corrupted RAW files. Replacing the Sabrent card with a Sandisk UHS-II V60 1TB solved the problem completely. It makes me think the issue might not be with the cards themselves but possibly something with the R5II's compatibility. Haven't heard of other cameras having this problem.
This is so disappointing! The only memory card I’ve ever had fail is a SanDisk Extreme Pro 300 128 GB SDXC - on Sony. And yes, I’ve had one of those failed SanDisk SSDs. Is there a serial number range for those expected to fail?
If you shoot long enough, you're likely to have a hard failure from any manufacturer, but SanDisk is having a much higher failure rate with a specific SD card range. No serial number were mentioned.
Yeah, that’s why I haven’t bought a sand disk chip in years. Though I did do the Panasonic discount on there send a line of express cards and so far that one’s been great.
right as i bought a sandisk 128gb uhs 1 card for 33 bucks... wha? It even gets stuck sometimes on my a7iv slot 1. Other cards do not. Even sandisks from six years ago.
I've been frustrated about the auto-switching to card 2 issue on video recording until I ticked the Priority: card 1 checkbox. It stays saving all videos to card 1 ever since.
@Ordinay Filmmaker you specifically mention the V60 cards are a problem. Is it the same for V90's? Is there a list of affected cards somewhere? Or is it all Sandisk cards?
Thanks both of you! I've used Kingston v90 cards without issue here. But have a couple of SanDisk v90 cards as well that I might sometimes use with the R5 mark ii.
Hi Simon, two days after the new Firmware was launched I had the issue, rang Canon CPS who said... literally a memo had landed on their desks about this issue and I was the first person to call, they got quiet excited, really!!! They confirmed remove the second card and the Firmware upload as normal, however they NEVER asked what brand of card was used. In all of my years using Sandisk I have never had an issue, shooting tens of thousands of images, but.... I wonder if this is why B&H were offering such good deals on Sandisk CF Express B cards cards compared to the UK? Not sure if I will now change to Delkin Black for the R5 & R5MK2, will keep the CF Exp B for these and the R1, fingers crossed unless Sandisk want to give me my money back and I can buy another brand? Thanks for the heads up.
I have had repeated but intermittent issues with SanDisk SD cards. My old Nikon Z7II would intermittently give me an error stating it couldn’t communicate with my card. Generally if I turned off the camera and turned it back on the error would clear. This never happened with other cards.
I have a Sandisk 2TB SSD that I use to offload and edit my videos. Most of the time, my laptop gives me an error message saying the card is defective and needs to be scanned. But it works anyway. I do need to get a new SSD. The R5 and R5 II both tend to default to Slot B. It's very annoying to try shooting slo-mo and getting an error message that my card is too slow, because it went to Slot B. I don't shoot redundantly, so I guess I don't need an SD card either.
I'm sitting here looking at one of those SanDisk portable SSD's that I bought to use with an ATEM Mini Pro ISO. My plans got interrupted, and I hadn't used it when I learned about the problems, but it was past the return window. Now I'm afraid to trust it for anything meaningful, which is pretty much everything. As much as I hate to say this, the two biggest camera retailers in the US have daily "sales", and the things with the biggest discounts are often products with some big flaws that probably shouldn't be sold without at least a disclaimer front and center. I am a little curious as to whether the problems with these SanDisk SD cards are limited to the R5 II. It seems like the SD spec is so old and well-defined that there shouldn't be anything unique about Canon's implementation in one model. I would feel a lot better if I heard that the same thing is happening in other devices.
I think it's great you adres this problem with the SanDisk card as it looks like that SanDisk try to keep this problem under the radar. I'm curious if there will be any reaction from them at all.
I'm done with their products too, I've even heard their SSD's aren't reliable either. Definitely looking to get SD cards and drives from other companies
I use ProGrade cards in both slots and I had the same issue when updating to the latest firmware. Removing the SD card solved the problem in my case, so not sure if the SanDisk SD card was the only cause of the example quoted. Does your issue recording video on the CFexpress B card occur even if card slot 1 is set as the priority card?
@@OrdinaryFilmmaker Simon, you may want to check again .. Japanese English is not always as clear .. you have early settings where you seem to give priority to card 1, and then there's the nearly hidden explicit checkbox I mention in my comment. You may need to hit info to see the reason for the checkbox. I assume Rod was also referring to this hidden feature ..
In my case I only have one SanDisk SD card; a 128 gb card. The rest are Lexar or Prograde. I have had no issues because the Sandisk card is just a stand-by.
Two comments: I didn't see you address the question of why these cards are failing to properly record data, and second, why the issue doesn't seem to be present in the 512 GB Sandisk V60 cards.
I'm using Sandisk cards from 2007. All sorts of cards on various devices. Always the best versions on cameras (the Extreme). They have never ever failed. Sandisk became the trusted manufacturer I buy from without any research. But now I hear more and more buzz about problems. Planned to upgrade to R5II and buy the new Sandisk Cinema line for speed. Not sure now. Probably will go elsewhere for the first time in about 18 years.
The problems started when Western Digital acquired Sandisk. First with SanDisk portable SSD and now with the cards. I never liked SanDisk cards, because they run too hot and that's a problem in action cameras.
I'm sure you bought real Sandisk, but one peoblem I see alot is people buying from Amazon and most of those are counterfeit. Also i know the SD card is there for redundancy, but it just slows the buffer down too much so it's unusable even if you relegate it to just jpegs. I shoot tethered to my phone or ipad if I'm in the field as a source of redundancy.
I purchased two of these affected Sandisk V60 cards from B&H. My issue was that approximately every third image taken was corrupt and could not be retrieved. This was happening to both cards in two different R5II cameras. The same images recorded simultaneously to the CF Express cards were fine. When I mentioned this to B&H they simply referred me to contact Sandisk (which was a bit disappointing). Sandisk support don't offer the easiest communication but eventually said they would replace the cards. 7 weeks later, I'm still waiting.
Unbelievable. They know they have an issue and are dragging their feet.
I had my Hard drive replaced by them, it was all taken care of in 10 days total. I am sorry this is happening to you. I think I got more support from Amazon (where I purchased the hard drive) and they were also on it! Amazon wanted to know what happened at every step and the results (I got someone awesome working there). I am wondering if B&H was more involved if San Disk would be more responsive. I hope they resolve your issue soon!
Sandisk used to be the trusted standard. I can't help wondering if their quality went backwards after Western Digital bought them. The only hard drives I have ever had fail, were all Western Digital.
I had 8 new Sandisk devices fail in less than a year. Trusted? In the same way I trust Toyota, for the same reason. Popular opinion often doesn't align with facts or actual experience.
Not the first time a merger caused the quality of a company to tank... just look at Boeing after MD bought it.
@@OrdinaryFilmmaker yeah but the problem is these are trusted companies selling out to the competition that has a history of terrible behavior! I think in the social media age, we should be letting each other know more often when stuff like this happens and telling people when a good company is bought out by a terrible company so we can all start looking for other options and NOT support mergers like these from occurring!
I do my best to communicate these things. It's not cool and companies will pay the price if they adopt shady practices.
@@OrdinaryFilmmaker You do a fantastic job Simon! thank you for doing this. I also thank the fro when he does it! I think more places on social media should be doing this since media outlets are slow to report it! you also do a great job telling us about mergers and the upcoming things and when you're wrong, you admit it! that's why you have a fan base and people following you which is great!
I’ve had problems with their products as well. I’m done…
Thx for addressing this ongoing issue.
I hear you, it is frustrating.
Simon, there are two solutions to Canon's tendency to make card 2 the default whenever you remove card 1. Solution 1 -- go to the menu and redesignate card 1 as the default after you return it to the camera. Solution 2 -- remove the battery before you remove the card and replace the battery (maybe after charging) after reinstalling the card. Either way, it's more hassle than it should be. For stills shooters, it's just an annoyance. But it's an annoying habit of Canon cameras.
Removing the battery is the best option, though annoying with he battery grip attached ;) Maybe I will call this one in today.
See the end of my comment for the hidden option to make R5 & R5ii keep prio on the CFxB card ! Should be easier than your valid workarounds Bills ;-)
I have fixed this without those options. Go to the wrench icon. Tab one. Under the rec settings after everything is set how you want go down to “record/play” option and open that. At the bottom you will see the word priority with a box next to it. Check mark that box. At first I thought that was part of the”info” and never used it. But it sets the card one to priority and now it will always keep the card settings when you remove from camera. Life changed with this.
@@joshualepik That's indeed what my comment referred to ! Thanks for detailing it, because I don't have the camera in my daytime job office, and the manual vaguely mentions the option without showing a screenshot.
@ I also thought that was just the info button cause they are so close together. Insane that it is so hard for us to figure out. That was very frustrating but I understand why canon would do that but if it knows two cards then just go back what we set. At least they gave us this!
Wow, what a surprise! I have been using Sandisk SD cards in my cameras, because they were at the top of the list when you look at "best SD card" lists online! What a foolish way for them to behave. A reputation is hard to gain and easy to lose!
yeah I have been telling people to look at Lexar, Angel birds, Sony and sometimes pro grade (depending on the model of card it is). I still have a San Disk CFExpress card, but I try NOT to use it and when I do, I keep my Sony SD card in as a backup! I stopped trusting anything San Disk when my 4tb SSD crashed!
Agreed. Treat your customer base well - pulling a fast one on them only hurts your bottom line.
I switched to Lexar after the portable drive issues. I’ve sworn of Sandisk for the foreseeable future.
This news is shocking - All my SD cards and bulk storage is Sandisk and WD. I truly believed I could trust them. What an awful and skanky thing to do to us, who put our faith in them. So far thankfully I have not had any issues. However moving forward it will be Angelbird all the way. Got their CF express cards will also get their SDs. Also thank you for explaining the issue with the R5 Mk2 and how the priority changes for recording when removing and inserting the SD card - I thought I was losing the plot. I hope Canon can sort this out. Thank you once again. 👍
The only cards I ever had an issue with were two Sandisk V30 SD cards years ago on the 70D and a Prograde Cobalt CFB card. But when travelling I always bring a few CFB cards and offload at the end of the day. Even good cards from good companies can fail. Always take precautions!
See the end of my comment for the hidden option to make R5 & R5ii keep prio on the CFxB card !
@@WernerBirdNature Thanks for this - Now made the CFx priority - hopefully I did it correctly and no more issues with the card swapping - Very much appreciated. 👍
I bought a Sandisk Extreme Pro 512 GB CFE-B card back in July. I haven't bought a Sandisk card in many years. I was a Lexar user until 2021 when I ditched two bad Lexar Pro SD V90 cards. My R6 kept freezing. I thought it was the camera, but it was the cards. I replaced them with Delkin SD V90 cards and never looked back. I have one of those Delkin cards in my R5 II now. I haven't been using it for redundancy, but leave it in the camera. Now I have concerns about the Sandisk CFE-B card I'm using. Maybe I need to start shooting redundant again. As for taking the card out and the priority switching, when I was shooting redundant, I used to have that issue as well if the camera was charging and I pulled the CFE-B card out. At the time, I was also shooting with the Delkin SD V90 card. I had heard this metioned in another video. To stop the issue, I just made sure that the camera was off when I took the CFE-B card out. I always leave the door open when I take a card out so I remember to put it back in before I leave the house. It's been a couple of months since I was shooting redundant, but I do think I'm remembering this correctly.
My friend has had two new external Western Digital hard drives fail on her in the last year and a half. I had no idea that they bought out Sandisk. I'm done now with both brands. I have two Sandisk Extreme Portable ( not Pro) SSD drives for backup. So far, no issues. I use the 4 TB to back up my photos each time I do a shoot. I haven't used the 2 TB one since I replaced it with the 4 TB one. I do backup to the cloud.
Last thought. Why are photographers using V60 cards in a Canon R5 II? I wouldn't use anything less than a V90 card. The price difference between, say, a 128 GB card is $40. Spend $4299 + tax on a camera, then cheap out on the SD card. It's the same with 3rd party batteries.
See the end of my comment for the hidden option to make R5 & R5ii keep prio on the CFxB card, regardless of power and open doors ..
@WernerBirdNature Thank you. I do have it set to Priority One now. I don't recall how I found out about this, but my guess is after watching Jan's video. I never miss any of his videos.
@@cathco9 neither do I miss them. which true Canon birders skip videos of Jan and Duade ?
But Jan was actually surprised that I reacted on his video with the finding the same hidden options exists on the original R5 as well ;-)
I completely agree with you about the V60 point. Why would you spend that much money on a R5 mark II then handicap it with a slower card. I rented the R5 mark II before I made the conclusion that it was more camera then I needed and picked up the R6 mark II. Because I wanted to use the same card in both slots. But I only use V90 cards. After having Lexar card fail on me a number of times I have not had problems with Sandisk. But I might pick up some Sony card to cover myself
@jesters16 My friend has been shooting with the R6 II for a bit over a year now. He LOVES his camera. He sold his R and R7 plus some old lenses to make the purchase. He's never looked back. I think you'll love your camera as well. Happy clicks!!!
That's when dual slot redundancy comes to play... But it seems after the buyout sandisk isn't as compatible or reliable anymore, same as Lexar, nowadays I trust prograde digital and Exascend
Dual recording helps, so does offloading regularly help as well.
I had issues with Lexar Pro back in 2021. I had been a Lexar user for years. I thought my R6 camera had issues. I finally realized it was the cards. Because they were Pro cards, Lexar took the return directly for a pro-rated refund. I used the money to buy Delkin (V90) cards instead. I've never had an issue.
I used Sandisk before, but switched to Angelbird before I bought the R5II.
I used them until the Mark 1, then switched to prograde, and then switched to angel bird about six months after that.
Thank you for bringing this problem to light.
I've only recently had a couple Sandisk issues (Not R5II related, I'm still on a 1DxII and 1DsIII and others), this problem was with my SD cards. My CF and CFast cards are still fine.
I thought it strange that it would only happen to the R5 II. Lots of people saying it happening to other cameras.
Ummn...it would appear that the Sandisk V60 cards can not keep up with the speed of the new faster Back Side Illumnated "BSI" sensor included in the R5 II (similar to the older Canon LP-E6/N battery). I own several Sandisk V60 cards that I use with my R5 and I have experienced no problems with these cards over the years. I think Canon needs to update the R5 II spec sheet recommending the use of V90 speed SDXC cards only. Sorry, this appears to rest more on Canon shoulders than Sandisk. Their V60 cards work just fine when when aligned to the appropriate spec camera. You certainly can't expect a Porsche to operate accordingly with a Volkswagon engine. Just stating facts. GREAT informative video!!!!!
Simon, the issue with the card recording differently after you remove the card… I have a fix for that. That was frustrating to me as well and I was able to fix it.
Go to wrench setting, the first tab. Click the record function setting. Go down to the video camera, and click record/play option. At the bottom of the screen you will see the word priority with a box. With card one selected for record play, click the button next to priority and it will lock card one to be always priority and you won’t have the issue when removing the card
This saved me so much hassle and stress
Hi Simon, the headline about corrupt R5ii images at first scared me, but I'm relieved the body isn't to blame here !!
The sandisk SD's we have are still older V30's. The biggest one, I had used as backup card in my R5. But then my wife needed in more in her R7. Few months ago we got a corrupted/broken Lexar SD .. after it had been traveling unprotected in my son's jacket pocket for weeks when he was expected to return it 🙈
Given any SD's are sooo much slower than CFxB, combined with my Angelbirds CFxB's not giving the slightest glitch in 2.5 years, I actually stopped redundant shooting and my R5ii hasn't seen an SD yet.
In the past, it was indeed also annoying the hell out of me that when only taking out the CFxB, the R5 would silently swap to using the SD (which trimmed down the buffer size and prevented 120fps video). But this swap "only" happens when the body has batteries.
However, there's some better cure !! In one of his early R5ii reviews, Jan Wegener mentioned a kind of hidden option in the card settings (some checkbox called "priority 1" in some detailed menu for the record/replay card settings) which gives priority to card 1 (CFxB) when available. This effectively prevents the R5ii from switching to card 2.
The best thing is, I went to see in my R5 (didn't have the R5ii yet) and it actually had the same hidden option !!
Based upon older R5 videos from Jan & Duade, I deduct this option didn't exist in early firmwares, and must have come as a hidden firmware feature between fw 1.4 and 1.6 😀
That's very bad of sandisk I use to use then years a go and I never hard of this before. Thanks for your info on this , I won't be using sandisk. You do a great job of informing the public on all photography issues thaks again from chris in east England uk .
I do my best. I saw this story yesterday and felt it was important enough. Imagine losing a bunch of wedding pics....
Angel bird has been amazing on all cameras I have used for CF express cards.
Yep, enver had an issue with them and I have about 8 cards.
Is angelbird the best alternative and have they a fail rate?
I can't comment on that as I haven't tested every brand. That said, I have standardized on their gear and never had an issue with SD. Micro SD, and CFB. That being said, always be careful and backup content, shot to both cards. Even a trusted brand like Angelbird could have a bad card.
Simon !!! Same thing happened to me with my R1! Tried updating my firmware and it failed ? I changed my card and it worked ! The card inside was Sandisk!!
My lexar uhs ii also sometimes acting up , after several shots it failed to write to the card
The first time a card acts up, consider it a warning and stop using it ;)
Tried to update firmware via iPad but may be any SD card presence fails the update. I have a Lexar SD and CF
Try using just the CFB card. If it fails, try a different CFB card.
I haven't relied on Sandisk in ages. I don't use their SSDs (Jared Prolin has brought this up a few times) and none of their memory cards are in any of my cameras; from my photo camera, phone, dashcam, or security cam. My SDs are usually Lexar cards, and Samsung makes up most of my microSDs. They've all been very solid, especially Samsung thats been going on years strong in my car dashcams.
I have a Lexar 1TB I forgot to mention. No issues there either.
@OrdinaryFilmmaker
I once ran Lexar in my dashcam, and it went bust after 10 months. At ProFusion last year, they had a table where I brought this up with them. They said their microSDs can't take constantly being written to. But all my Samsung cards have lasted at least 1.5 years (1 card died on me at that date, the rest going on well over 3 years and counting). Still, in my old M50 and R7, I've had no issues with Lexar.
So are the v90 cards ok?
The post on Canon USA and Sandisk only mention V60.
Thank you VERY much for this information. I’m about to leave on a bucket-list photo trip and have SanDisk cards, but they’re V90s. I haven’t had problems (although I think I’ve only used one of the cards), but I’m going to be out in the wilderness with no ability to replace cards. I’ll go out today and get additional cards from another brand. Looks like at least one of my CFExpress cards is also SanDisk. Better for me to buy excess cards before a problem arises than have a wasted trip where I’m going.
I wonder if there are other card compatibility issues. Some users have reported very bad overheating issues that happen quickly. Others, like me, haven’t had issues with that. Granted I am in the Pacific Northwest but when I got the camera it was still warm out and I did take it to California but didn’t shoot video while there.
Hi, I am using R7 when I remove the SD 1 then put it back in, it also automatically goes to SD 2. At the beginning, I used to go back to the settings and fix it again to say what should go to which card. I found a solution, remove the battery first, then remove the card. After copying is done put the card back in, then put the battery back. This will not happen with this approach.
I like that workaround. So annoying though.
@ I do agree. I never faced this problem with my Nikon D7200.
All my SD cards are Sandisk. Im very tempted to dump all of them and replace them with something else. Even though im using a Canon R7. This still makes me question what the hell is going on over at Sandisk etc. I was looking at buying some external storage SSD's for taking on the road with me, and some of there drives came up. Definitely not going to be buying from Sandisk any time soon with that.
You might want to get a program like H2Test or FWwrite to test the cards periodically. You could also call then uo and ask if their have a serial number range of the cards affected.
I use Delkin .Have never yet experienced problems with my Canon R5 or R5 Mk II
Hello, if you temporarily remove the memory card, you must not close the memory card compartment. Otherwise the camera will switch to the memory card that is still inserted. So do not close it until the temporarily removed card has been reinserted.
The problem with that is if I put the card into he computer to offload content, leaving the card door open is asking for a problem, like me accidentally bashing it or something to knock it off. But I appreciate the info.
I leave the door open as well. I just put the camera in a safe place and copy without haste then return the card and close the door.
Still, this is something they could address in software. Basically, when both cards are present, use the set preference, otherwise use the available card. They could also just remove this check when the camera is off. That may be simpler. I really don’t know why they need to check when the camera is powered off.
My R7 works the same way as my R5 did and my R5 MK II does.
@@jeffolson4731 See the end of my comment for the hidden option to make R5 & R5ii keep prio on the CFxB card ! Without this option, the camera switches when it has access to power.
@@WernerBirdNature Thanks for pointing out your comment. I missed that point in Jan's video, he provides a lot of information. I found the setting, and even knowing it was there it wasn't obvious. I enabled the checkmark and tested it. Now I can close the door when the card is out. 😄
@@jeffolson4731 oh yeah, it takes some expert skills to hide an option so well 😛
I used a Sabrent SD UHS-II V60 1TB with my previous R5 without any issues, but when I switched to the R5II, I started getting corrupted RAW files. Replacing the Sabrent card with a Sandisk UHS-II V60 1TB solved the problem completely. It makes me think the issue might not be with the cards themselves but possibly something with the R5II's compatibility. Haven't heard of other cameras having this problem.
This is so disappointing! The only memory card I’ve ever had fail is a SanDisk Extreme Pro 300 128 GB SDXC - on Sony. And yes, I’ve had one of those failed SanDisk SSDs. Is there a serial number range for those expected to fail?
If you shoot long enough, you're likely to have a hard failure from any manufacturer, but SanDisk is having a much higher failure rate with a specific SD card range. No serial number were mentioned.
Yeah, that’s why I haven’t bought a sand disk chip in years. Though I did do the Panasonic discount on there send a line of express cards and so far that one’s been great.
Hi, any other brands can we trust?
I've standardized on Angelbird for a few years and never had an issue.
right as i bought a sandisk 128gb uhs 1 card for 33 bucks... wha?
It even gets stuck sometimes on my a7iv slot 1. Other cards do not. Even sandisks from six years ago.
I've been frustrated about the auto-switching to card 2 issue on video recording until I ticked the Priority: card 1 checkbox. It stays saving all videos to card 1 ever since.
@Ordinay Filmmaker you specifically mention the V60 cards are a problem. Is it the same for V90's? Is there a list of affected cards somewhere? Or is it all Sandisk cards?
Seams to only affect the V60 cards.
Still using a SanDisk V90 without problems.
This is what was stated on the Canon USA and SanDisk support pages. I have used Angelbird V90, V60 and CFB cards without issue.
Thanks both of you! I've used Kingston v90 cards without issue here. But have a couple of SanDisk v90 cards as well that I might sometimes use with the R5 mark ii.
Hi Simon, two days after the new Firmware was launched I had the issue, rang Canon CPS who said... literally a memo had landed on their desks about this issue and I was the first person to call, they got quiet excited, really!!! They confirmed remove the second card and the Firmware upload as normal, however they NEVER asked what brand of card was used. In all of my years using Sandisk I have never had an issue, shooting tens of thousands of images, but.... I wonder if this is why B&H were offering such good deals on Sandisk CF Express B cards cards compared to the UK? Not sure if I will now change to Delkin Black for the R5 & R5MK2, will keep the CF Exp B for these and the R1, fingers crossed unless Sandisk want to give me my money back and I can buy another brand? Thanks for the heads up.
I've had issues with their V30 cards about 6 years ago, but I've never seen a company like Canon call them out before.
I have had repeated but intermittent issues with SanDisk SD cards. My old Nikon Z7II would intermittently give me an error stating it couldn’t communicate with my card. Generally if I turned off the camera and turned it back on the error would clear. This never happened with other cards.
I have 2TB and 4TB WD disk HDD, both corrupted sitting offline to be rescued. Tons of lost photos too.
I have a Sandisk 2TB SSD that I use to offload and edit my videos. Most of the time, my laptop gives me an error message saying the card is defective and needs to be scanned. But it works anyway. I do need to get a new SSD.
The R5 and R5 II both tend to default to Slot B. It's very annoying to try shooting slo-mo and getting an error message that my card is too slow, because it went to Slot B. I don't shoot redundantly, so I guess I don't need an SD card either.
I'm sitting here looking at one of those SanDisk portable SSD's that I bought to use with an ATEM Mini Pro ISO. My plans got interrupted, and I hadn't used it when I learned about the problems, but it was past the return window. Now I'm afraid to trust it for anything meaningful, which is pretty much everything. As much as I hate to say this, the two biggest camera retailers in the US have daily "sales", and the things with the biggest discounts are often products with some big flaws that probably shouldn't be sold without at least a disclaimer front and center.
I am a little curious as to whether the problems with these SanDisk SD cards are limited to the R5 II. It seems like the SD spec is so old and well-defined that there shouldn't be anything unique about Canon's implementation in one model. I would feel a lot better if I heard that the same thing is happening in other devices.
That's the problem when a company doesn't care, pushes bad products onto their customers: customers fear using their products again.
I've had problems with Sandisk in my capture card too...
Why is it only happening in the Canon R 5 Ii ? Wouldn’t it happen with all dual slot cameras if it’s the memory ?
Well, we don't know for sure. All we know is that they are calling out the R52. But a question I wondered myself.
I think it's great you adres this problem with the SanDisk card as it looks like that SanDisk try to keep this problem under the radar. I'm curious if there will be any reaction from them at all.
Their reaction so far has been the wen page set up for this. Canon seems to be calling them out on this. Seems to be a pretty common problem.
I'm done with their products too, I've even heard their SSD's aren't reliable either. Definitely looking to get SD cards and drives from other companies
I use ProGrade cards in both slots and I had the same issue when updating to the latest firmware.
Removing the SD card solved the problem in my case, so not sure if the SanDisk SD card was the only cause of the example quoted.
Does your issue recording video on the CFexpress B card occur even if card slot 1 is set as the priority card?
Yes, even if card slot 1 has priority ;)
@@OrdinaryFilmmaker Simon, you may want to check again .. Japanese English is not always as clear .. you have early settings where you seem to give priority to card 1, and then there's the nearly hidden explicit checkbox I mention in my comment. You may need to hit info to see the reason for the checkbox. I assume Rod was also referring to this hidden feature ..
In my case I only have one SanDisk SD card; a 128 gb card. The rest are Lexar or Prograde. I have had no issues because the Sandisk card is just a stand-by.
So v90 cards arent effected? Ive got a stack of 8 sandisk 2tb ssds that I'll never use again so i think im done with them
ACDC for ever ;) thx for the info
Two comments: I didn't see you address the question of why these cards are failing to properly record data, and second, why the issue doesn't seem to be present in the 512 GB Sandisk V60 cards.
Why I use Angelbird!
I have always used Sandisk both cards in my R5 is SnaDisk not had a problem then I don't remove them either USB "C" is quick
I'm using Sandisk cards from 2007. All sorts of cards on various devices. Always the best versions on cameras (the Extreme). They have never ever failed. Sandisk became the trusted manufacturer I buy from without any research. But now I hear more and more buzz about problems. Planned to upgrade to R5II and buy the new Sandisk Cinema line for speed. Not sure now. Probably will go elsewhere for the first time in about 18 years.
The problems started when Western Digital acquired Sandisk. First with SanDisk portable SSD and now with the cards. I never liked SanDisk cards, because they run too hot and that's a problem in action cameras.
I still have Sandisk cards in my inventory, but thinking twice about ever using them again.
I'm sure you bought real Sandisk, but one peoblem I see alot is people buying from Amazon and most of those are counterfeit. Also i know the SD card is there for redundancy, but it just slows the buffer down too much so it's unusable even if you relegate it to just jpegs. I shoot tethered to my phone or ipad if I'm in the field as a source of redundancy.
Thank you Ordinary Filmmaker. :)
This being the case then SanDisk Deserve to go down the proverbial Pan! I will NeVeR purchas anymore of their products!!
When a company takes short cuts, it eventually gets out and tarnishes the brand.
I've been having my skeptics about SanDisk especially having a SD card fail on me I've switched to Samsung SD cards and so far so good for the money
Personally, I only purchase the V90. No sure why a V60 for high speed cameras would use such a disk.
V60 used to be the best of both Worlds.. much cheaper and the buffer clear time is greatly reduced compared to V30s. This sucks.
Expensive and possibly sacrilegious to some of y'all, but Sony Tough cards are aces.
Basically, Western Digital is a terrible company. Wished that Sandisk would have remained independent.
I just happened to me
Sorry to hear that.
Wrong language in title