Project Management Pt2: Managing Website Design Projects
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- Опубліковано 22 тра 2024
- When explaining the project management process to my team, it’s a little different than how I explain it to my clients. (make sure you watch the video on explaining the process to clients here: • Project Management: Ex... )
I still break the project into three primary phases - I just talk about them a little differently. The three phases are: Onboarding, Fulfilment and Delivery. Each phase has sub-phases, and each sub-phase has tasks. In this video I breakdown how those phases and tasks look for a web design project.
This video is part of the Project Management Course included in the Butler Box. You can purchase the entire course, including templates, study guides and worksheets at agency.butlerbranding.com/pro...
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You absolutely nailed all of my questions. So much value in one video, thank you so much!
Awesome! Thanks for watching.
Thanks man its really superb it saves both ends
Great Video. Thanks for sharing your process, It's very helpful!
Thank you!
This is GREAT! I have been stuck in the revisions/design stage on two clients for MONTHS. The advice of collecting a 25% progress payment will be implemented ASAP!
Love it! It will change everything on cash flow.
Awesome. This is what i have been looking for
Martin Oru fantastic! Check out our agency scaling site to see more details and info on project management. The free webinar has a lot more
agency.butlerbranding.com
the two revisions is key, don't do small edits as you go or they will never stop.
Exactly
Appreciate the video! Great advice 👍🏼
Our pleasure! :)
great video! willing to see more in depth about your agency or how you work with clients! thanks again. Maybe you can talk about every little steps you talk more.
Thank you. Did you have a particular aspect you want us to dive deeper into?
@@ButlerBranding more about how you implement the Waterfall Project Management. Why not using the Agile methodology btw,
is fashionable today. Looking forward to learn more from you. Thanks
Amazing one,Please i've got 3 questions:
1.i would love to know how to determine what price range to charge clients for discovery sessions depending on their industry and the nature of the service i'm rendering to them.
2.i would also need some clarification on how to determine my payment timeline when working on projects.
3.do you include the discovery deposit fee while charging your clients for the whole project to be carried out or do you bill them differently for that?
I believe you price the client when negotiating? what if after the strategy process you find out that it might be more work than estimated? Or do you make sure you price it in such a way that you cover all the cost so you still make a profit?
Once again your video's are packed with value, clearity and knowledge!
BTW the agency scaling program is not for a solo operation right?
Correct - We price the client during negotiation. We let them know that if during discovery (or even during the project) we (they) add to the scope, then the price will change. We account for SCOPE CREEP in our proposals.
Thank you for the love!
The Agency Scaling Program is for any creative business looking to scale. Agencies, as well as solopreneurs. We have helped many one-man-shops.
This is literally what I was looking for, everything is in deep details, people used to work for years to gain this experience which we are getting now for free in a few minutes, thank you, thank you, and again thank you. I just subscribed to the channel even though I rarely subscribe to channels in general.
I have a question if I may, at 3:13 you mentioned that I should receive a deposit, how much usually is that deposit? Is it like 50%? If so, 50% at the beginning and 25% after the designing and developing. Thus, the ramaining would be 25% after everything is delivered?
Kindly ellaborate more on that, and many thanks again. :)
Typically, 50% deposit due up front. 25% progress payment before revisions. 25% balance upon completion. Good luck!
Hi Sean - great video, thank you for sharing. During the fullfilment stage, when you design the front end/ui of the website, do you get approval from the client prior to starting development? And if so, do you include revisions during the design phase of the project? Cheers Ari
Hi there Ari, thanks for watching and for the question. Before moving to UI and front end design, we get approval on the design direction and UX strategy. This includes a design comp of the home page, and often an example of some key pages. Ux strategy also includes a site map, and wireframes.
So once we go to front end design we have approval on the direction. Backend development (like custom functionality) is done during fulfillment.
We basically design and build the whole site, then do a walkthrough with the client. From there, we receive a revision list. On bigger sites, we may do some preliminary check ins to give updates and update the timeline.
Lovely video content! Excuse me for butting in, I would appreciate your initial thoughts. Have you tried - Weydaniel Organized Dominator (google it)? It is a good one of a kind guide for getting 7000 plus project management and business templates without the normal expense. Ive heard some amazing things about it and my mate at last got excellent results with it.
Great video! Thanks for doing this. I'm curious to hear what software, CRM you use for your workflow.
Surprisingly- we have no CRM. Currently very old school regarding sales flow. I (Sean) as of today do 100% of the sales. 100% of the sales we get are inbound - referral or SEO (some social media marketing).
We get website inquiries that go straight to my inbox. That filters out many people..
If it's a serious prospect I personally reply with a standard email, and a link to my calendar for them to schedule an initial call or meeting. The first call/meeting will determine if we are a good fit. If it moves to the next stage (proposal) - I manually schedule a follow up.
To scale, I recognize we need to hire a sales rep and possibly invest in a CRM. But the best system is the one you use.
Btw, I assumed you were talking about sales flow. Correct me if I'm wrong.
For project and workflow we use Asana for project management, toggl for time tracking, and DropBox for file sharing.
amazing ! ideas. we are implementing gamification effect on clients to projects track dashboard with assigned task.
using slack for client communication, pre-made creative email templates, providing project invoice through online website which u have made, showing each changes u asked for and its hourly charge.
Hi Sean this was an amazingly informative video. I have taken a lot of notes from this. So in the past we often dealt with issues of clients taking forever to get their revisions feedback to us or getting approval for designs. How do you handle a client that is so busy that they are hard to get in touch with to even move the project forward?
Our terms and conditions outline what proper communication looks like and penalties for delays, or if we have to stop and restart a project. Up to 10% of the total project cost. Clients should respond to communication within 3 business days. We do offer grace periods, but if we have to pause and restart the project becomes unprofitable and the client should understand that.
I enjoyed this video better than PM. Pt1. since it is simpler and more practical (I assume?).
Could you explain more about why you didn't adopt STRATEGY --> DESIGN --> DEPLOY ^ change to ONBOARDING --> FULFILLMENT --> DELIVERY considering CONSISTENCY between Pt1 & 2? Thanks
Strategy, Design, Deploy is more referring to executing the project we are hired for (the fulfillment). Onboarding includes the sales process. It’s just how we think of our process but everyone is free to define the steps for themselves
Hi, thank you for all the great tips!
I'm building a website on my own for the first time. Besides hiring someone to help me, what are 3 things that I can do to maximize the successful launch of the website?
Are you a web developer? Designer? Or what type of business and website? The question is very broad, which will render a broad answer - so 3 things:
1) empathize with your users before designing. Build user profiles.
2) define your brand before designing. Make sure you clarify your message and look.
3) define success. What’s the end goal? What actions you want people to take.
@@ButlerBranding Thanks so much for the tips!
Hi Sean: In an App, which is your process to give a budget proposal when the client don't have all the technical requirements? And how to avoid give to your team extra work for the features that wasn't contemplated?
Hi Jorge, not sure if I understand the question completely - maybe restate a different way?
If I understand correctly, you're asking if the client asks you to do something, but doesn't have the infrastructure to handle what you're going to build for them, how do you account for that before going into development so as to avoid having to do work that wasn't requested but is required?
If that's the question, I would say don't take on the project unless the client has the requirements in place already. Or, include that in the proposal to provide it for them.
How does waterfall work when clients change their minds later, the rigidness of waterfall seems problematic in reality to me, I've used agile before and though it seems a bit more clunky it's actually much more client focused and allows them to be more involved, it seems to me that when waterfall is used there's too much room for confusion from the client if they're not involved enough. if they are involved more than rigidness is not obtainable. Thoughts on waterfall vs agile design structures?
We actually use a hybrid of waterfall and scrum. Agile is the philosophy, so it doesn’t actually give you a framework to work from. That’s where scrum comes in. Scrum is the framework to apply agile project management. Sprints are the method.
When you look at waterfall and scrum, they are very similar. They just different terms. Instead of phases (waterfall), scrum uses sprints.
What we like about waterfall is that on most of the projects we work on, there is a very clear list of deliverables and activities that need to happen sequentially, and we can plan that out from the beginning. What we like about scrum is the points of communication throughout the project with our team, and the client.
If a client changes their mind later, it is written in our contract that change orders are an overage. If they approve some thing in one phase, then want to revisit it in another, then we would have to account for it during our revision cycles.
@@ButlerBranding Thanks so much for this response, I realized in a different video that you said you also used scrum alongside waterfall, that makes sense, our clients are a bit more confused and not tech savvy and structural leadership issues come up a lot, ie who the direct contact or point of contact and approving content conflicts within the organization, this is where waterfall gets stuck for us in practice, it's a great idea to be clearer about that up front and have it in writing and explain overages if minds change, it's been hard bc we try to be flexible but sometimes we're too flexible I guess.
Do you follow the same process when you do value-based pricing?
Yes, but we primarily do project based pricing
@@ButlerBranding Okay Would love to know in a detailed video why you prefer project-based pricing. Thanks guys
This is scrum application
It’s similar, but scrum is more where work is divided into teams as an individual responsibility.
Waterfall is where work is divided into phases. The team works closely.