Late but just wanted to say that I really admire the first officer in this situation. Having the presence of mind in the middle of everything to continue to be the best assistance possible by even questioning the captain if needed. Takes proper CRM to execute this situation as effectively as they did.
They both handled it really well. They didn't need the "Don't panic" page in the Quick Reference Handbook. Plenty of other crews didn't aviate properly in an emergency and they become lessons.
This crew absolutely nailed this emergency. Its easy for us to comment what we would do differently but the reality is they did what they felt was right at the time. They got the plane down safely.
LOL. The crew blew it on so many levels. If the Captain was a male, he may have been fired. But, she's a female and regardless of how bad she handled this situation, she's a hero!
@jeffreyanderson9622 that's bullshit, plenty of male pilots have made horrendous errors in judgement and mistakes and not been fired for it. There's loads of examples on this channel. Cpt Tammie got the plane down safely and as quickly as possible, and only that one passenger died (sadly probably couldn't have been saved no matter what anyone had done).
See I’d rather have the pilot be a ex military cargo or awacs pilot than a ex fighter pilot. Their entire career is in these aircraft and not some small jet doing massive g’s. This crew did everything right!!!
@@giftofthewild6665 just as the original comment said, there's ALWAYS someone who isn't happy with how things went. Some people really do say "you don't follow what you think is right, you follow protocol", even if that takes a successful landing and makes it a total loss crash. Because even though everyone loses their lives, "they at least followed the rules and guidelines" 😂🤦♂️
American Military here. I will be suggesting this video as a training aid. Even though we aren't aviation, this is an ASTOUNDING example of what "Chain of Command" is actually for. The first officer is continuing to assert his points, which he has every reason to do. And he is being over-ruled by an equally experienced officer who is very aware that she has to choose one of two approaches--each with complicated pros and cons. Both her and the flight crew understand how to assess and assume risk, when choosing to deviate from protocol. And the first officer is also willing to trust that his captain's position is one that needs support, once a path is chosen. Even still, he reiterates his position consistantly, and she consistently weighs his wisdom every time. That is a marvelous display of how every critical team should function.
@@AlfaGiuliaQV mee too !!! all four of my grandparents emigrated from Sweden. I have been listening to him for so long that when I read his posts, I hear them in my head in his voice and accent!
Being with your upper body outside of a aircraft as its flying full speed in that altitude must have been to brutal to even be able to be imagined. RIP.
The most important part of this story to me was that Southwest didn't wait for lawsuits or even a full investigation, they immediately took fault and paid the family for the loss. Any other airline would have evaded any questions or involvement until they knew whether it was their fault or not, and then began litigation to distance themselves from the incident if it wasn't their fault. Southwest is pricey, but I can't imagine flying another airline and putting up with such corporate bullshit.
I was under the impression Southwest was on the cheap side since we always take it when we fly. In fact, we had a flight attendant do his safety presentation thing at the start of one flight with a wry "No smoking in the lavatories. You WILL get fined, and, let's be honest here, if you could afford it, you'd be flying Delta." Lots of laughs from the passengers.
@@lunayoshi Delta is more class focused, if you're on a plan for more than 4 hours it usually pays to get tickets that are $50 more to get on delta. But on average Southwest is actually expensive overall, and you actually see it by way of not having many issues with them. Their customer service is pretty good, which mind as well mean excellent since we're talking airlines, they take a casual approach to air travel. They don't treat it like it's this upperclass thing to do and they almost require comedy routines and a good sense of humor to work for.
Captain Tammy's later interview and ATC recording transcript was amazing. She was so cool, calm and professional and later showed so much respect for her crewmates and empathy for the deceased passenger. She's truly a class act. SWA should be very proud to have someone like her. This really demonstrates aviate, navigate and communicate in that order.
Kudos to the passengers. They (1) helped pull the passenger back in, (2) provided emergency aid, (3) helped kept the cabin crew safe when they had to sit in the aisle. Though it's still sad that there was a fatality, the willingness of the passengers to help really restores my faith in humanity. For up there in the air, we're in it together.
Natural instincts, not "heroism". Nobody ELSE wanted the disaster to be worse ...for themSELVES, meaning EVERYone on the same Plane. Yes, they were all in it (the plane) together.
@Frankenstein F SERIOUSLY!! It appears to be "fake" news, as has been the norm for generations -- to occupy the herd until the SHTF. (looks like it IS freaking close .. by all indications.)
@@anothercomment3451 I don't know if it's that easy. I think a lot of people would just keep still in that situation, and try not to put themselves in more danger than they already are. So saying that it's all self-preservation is unfair. There is at least an element of courage and heroism here.
@ghammond3132go and see some other videos from this channel to see how some of the men has handled it far worse...emotion is not only for females 🙄..some men can't handle that women are there in most fields now.
Capt. Tammie was rejected by the USAF, and ended up becoming a Naval aviator. They wouldn't let her fly any combat sorties in the Gulf, but she was good enough to train other pilots. In the end she handled this disaster as good as anyone could. Now she's got a few decorations from the military and she's in the International Air & Space Hall of Fame.
Probably a good thing she wasn’t flying sorties though, if she had been shot down, can’t imagine what she would’ve went through given the treatment the male pilots went through
@@loganbaileysfunwithtrains606 Yeah she probably would have been targeted with extreme levels of abuse, that's something every female pilot potentially has to deal with. It's a good thing that US aviator training, tactics and hardware are second to none.
I have been one of her passengers - not on that flight, but I’ve been on her plane. She is an excellent pilot and I would trust my life with her any day
@@MentourPilot theres no seeming about it, she was applauded by FAA, Southwest, 1/O, ccrew for every aspect of her handling during the emergency. in the interviews, she copiously credited her 1st officer for getting the plane on the ground and was extremely humble.
I've listened to the recorded and published ATC conversation. The way she handled the situation was phenomenal. Clear minded, absolutely calm and collected. Talk about professionalism.
@@jeffhatmaker817 You need to pay better attention. Yes the FO did a great job of bringing ideas to the table, and also following the captain's decisions, but everyone agrees the captain made the right call to get down asap. They had only one working engine, no idea the damage to the wing, and a depressurized cabin. Waiting was taking too much of a risk. Too much could go wrong. See UPS 6.
@@kevinlindstrom8486 Every bit of initiative was taken by the FO. He's pulling teeth to get her to do the checklist, set the flaps correctly, contact the cabin crew, etc. The checklist was written for a reason and to just stubbornly refuse to use it is unacceptable. There was no evidence that there was damage to the wing etc. The captain didn't even ask a flight attendant to look out of the window and report back. And if they had sustained loss of life during landing, Southwest would have had a massive lawsuit because the captain decided not to follow the checklist. This was an engine failure, period. Nothing more, nothing less.. If you knew anything about the female captain, you'd know that she is not exceptional. Do some research before making ignorant comments.
@@jeffhatmaker817It is absolutely up to the discretion of the captain to ditch the checklists and focus on the basics of aviation. It happened many times before this accident and it'll happen many times afterwards. We're watching this with a full eagle eye overview of every detail of what's going on while the pilots didn't even know what kind of failure was going on, or if it could get worse. They didn't even know about the broken window and the lethally injured passenger until minutes after the initial event, at which point the FO that you're praising also did not ask for the status of the wings. If he was doing it right and he also didn't ask was it actually practical or important to do so? Or should the flight attendants have been left to do the job they were supposed to as they were here? It's easy to armchair judge when all is said and done, but few to none of us would fare any better in this accident sequence that lasted half the length of this video talking about it. The authorities are not gentle about accident investigations. They don't sugarcoat, and they don't omit details just for fun. Accident reports and investigations are thorough and if they thought she made mistakes, or even if she'd made some calls that shouldn't have been made even if it ended well, they would've said so. The fact that they didn't should tell you that you're wrong, and that you need to have more respect for the captain in this case. Both she and the first officer handled the emergency admirably. They both deserve the praise that's been thrown at them in this comments section.
You’ve highlighted so many incidents where CRM failed, it’s great to see an example of excellent CRM. Kudos to the flight crew and thank you, Petter, for the great content!
When you look at the history of the evolution of good CRM practices first being suggested and then becoming more and more mandatory as statistic started showing more and more often that poor CRM often ended up with a worse outcome then when really good CRM was in play. And very often the difference between a really horrid crash with total loss of life and an issue with very similar problems ended up with a craft being landed and, even if the craft was a write off, most or even all, survived. And as we know, the more it bleeds the more the media makes it spectacular, so even a very bad in air accident, if the craft was landed and few or none die, while it may be the leading story locally if nothing else exciting happened locally that day, it may only be one of many reports later on in a news show in the region and not even make national news let along any international coverage. And if CRM is mention in a investigation report of a really bad accident, and Mentour has had a few of these, if the CRM was good, even with the outcome as a whole bad, he has pointed it out but it probably was not something that anyone in the media dealing with the story would mention a they wanted to report on all the things done wrong, not on anything done well. Actually, we often hear more stories internationally when CRM has been really good and lives were saved because of it, people are made aware because good pilots that some life's saved can be attributed too in many countries get metals, while in the US it often goes unnoticed and not rewarded. So in many respects, one reason we do not hear about a ton of incidents where good CRM saved lives and worked as it should, it also lead to minimizing the disaster and unless other things came into play that made it a very high profile investigation if your not specifically looking for cases where "CRM saved the day" or "minimized the disaster" and so on, while its certainly being noticed by those analysing date its not as much of a hot story when they managed to get the craft under control and bring it down in some manageable way.
@@vedranb87 (Not that your comment disputes this but) I think the reason he acknowledges the role of luck and “miracles” is that there are situations in which no degree of professionalism and quality CRM will save the flight. I’m thinking of cases where the flight was doomed before takeoff due to faulty or poorly maintained equipment, cases for which the science and engineering was unprepared, and sudden weather catastrophes.
We're now coming up on 13 years since there was an accident fatality on a US airline apart from this most unfortunate woman. RIP. That means that there has been but one death over the last ~130 million commercial flights by US-based airlines. It is an absolutely staggering record of safety that speaks to the commitment and hard work of countless professionals all across the aviation industry.
@@arbiter1er You can also thank NASA for a huge amount of research, design, testing, and certification work they do, and which the public unfortunately never hears about.
that can always do better, especially at boeing and nasa, and especially nasa given how they knew about that ice falling off the booster thing with the discovery, hence why our spaceflight has gone private, but far more so boeing, given the failures of that 737 max and another aircraft their making that's having all the same faults as that plane right now that their trying to get certified, and actually you say accident fatality, that crash was only two years ago man, and that wasnt a walk away, I still remember seeing the news reports from that and it wasnt pretty. and this is yet another boeing with yet another failure, which must be the fifth or sixth recent failure of them featured in on this channel in recent months, and I'm surprised that they were using glass instead of something that could take a hit like that, like wouldnt they test the hull against the shrapnel of an engine failure like that at speed, especially given I think some of those boeings are currently serving in the military? and NTSB, arent they the same people who cover transit, as we had a spat of train crashes just a few years ago from poorly maintained tracks that derailed using those lines for quite some time if memory serves, and it came about as they werent inspecting them properly. like I'm not trying to be harsh, but you guys are being too soft and naive and its really the maintenance people you should be praising or damning, not those. although good on them for not certifying that new boeing and telling them to get stuffed till they fix the bloody thing however with the NTSA
@@kavinskysmith4094 The shuttle situation is more complex than that. NASA never intended to fly the same shuttle for 30+ years, it was supposed to be an evolving platform that would improve over time. And they did improve the avionics, power systems, and some other components. They (we) designed entire new vehicles based on later research. But Congress refused to fund building any new vehicles. So NASA tried to persevere and make the best of the situation.
First Officer was top-notch during this time when pilots truly earn their pay. Captain Tammie Jo gets my salute as well for outstanding nerves and composer during multiple emergencies.
I remember listening to it on live ATC, and that captain was so calm and composed. She showed an extremely high level of professionalism. Truly an amazing pilot
The first thing required was mayday, mayday, mayday. It didn't happen through multiple towers, that is nowhere near any level of professionalism. Nothing amazing about landing an aircraft your on, you don't want to die either. Did you expect her to cover her eyes and scream, maybe throw her hands up and say I give up and refuse to help. No, she did what every pilot does, fly the bloody plane.
@@dalelc43 That just nonsense. You _could_ say the crew's reaction were to be _expected_ considering the pilots had flown for the USN and USAF, but it is in no way lesser for the achievement of keeping a plane that had shit the bed airborne and then successfully landed it. The idea that they _can't_ get credit for it because their lives were also at stake is plain stupid.
@@dalelc43 once you've successfully landed an airliner with a destroyed engine, ejected passenger and giant gash in the side you get to make that comment
I cant fault the pilot, she being a fighter jet pilot with a metric ton of experience, made it priority to get the plane down ASAP. She was very capable and her instincts as a fighter pilot and experience brought them to a safe landing in the fastest means possible. Co-pilot did what he was supposed to do and make the suggestions but, if there is any pilot you can trust to bring a plane down safely in the worst case scenario, I will always throw my chip in for the Navy pilots. They are controlled crash specialists.
I read a book about test pilot training a while back, and it talked about training pilots from all backgrounds to fly, and deal with problems in any type of jet. One of the problems that fighter pilots had to deal with was remembering that in larger jets, you can turn around and ask the guy next to you what their opinion is. They were so well trained in learning to solve their own problems, that it took some serious training to un-learn that and start relying on crew if they're there.
@ghammond3132the cracks were microscopic, they have to use an ultrasound to find them. Maintenance would not have seen them on a visual inspection. She took back over the flight controls for landing because she was the captain, and captains are supposed to land emergency aircraft. She initially planned for a long final to do QRH, but then she found out they were doing CPR in the back and made a judgement call that the plane could handle an expedited landing for the sake of the dying passenger, and other injured passengers. She has no idea the severity of anyone's injuries, just one person out and pulled back in who would definitely be severe trauma and other injured. Absolutely nobody who is not flying that plane can decide if that was a good call or not, but considering the plane landed with no further injury I would say it worked as intended.
I just flew in a 737 700. As a passenger, you could feel the enormous power of the engines on takeoff, and when the pilots used reverse thrust when we landed at San Diego International, which is an airport that's a little more demanding to land at. Good analysis of what happened during this flight. RIP to the woman passenger who lost her life.
Sad that the one passenger died from her injuries, but let us celebrate the dedication and quick thinking of the crew and the passengers who assisted during this crisis. Many more lives could have been lost that day.
Yeah it’s very sad. She was on a work trip for the same company my parents work for so the company did have to pay the family a lot of money since she died on a work trip and I’m sure they got a lot of money out of the airline but no amount can ever make up for losing your mother or your wife etc.
Yes sad. The silver lining being she passed experiencing the love, compassion and empathy of fellow humans. It would have been so much worse for her if they had not been able to bring her back into cabin. 😢
as someone who has flown 1000's of hours as a passenger and have seen things many dont get to see... I wish everyone who fly's as passengers would see your videos and get to know why seatbelts and certain procedures are mandatory to follow... too many treat it like a car ride into town.... great video and thanks
You should put your seat belt properly even for the car ride into town (that includes the lower belt *not* going across your stomach as many overweight people too often use it). Most car accidents happen when the driver is too familiar with the surroundings.
@Daniel Kintigh Yeah I've watched enough air crash investigation stuff to understand I want to be the one in my seat when depressurisation happens, not out the aircraft. Also, tail seats are pretty ok, and inflate your safety vest _outside_ the aircaft or you'll drown. I think that last point isn't emphasised enough in pre-flight safety videos.
I have been absolutely binging this channel. I'm not a particularly nervous flyer nor am I much of an aviation enthusiast, but these videos are so addictive. I love the calm matter of fact delivery of such harrowing situations. Thanks for this amazing channel
Petter. If you haven’t read Tammy Jo Shults book, you should. It’s good. You’ll really appreciate it because you’re pilot and can relate to a lot of what she talks about more then most. Her book is called Nerves of Steel. It’s an autobiography, with flight 1380 accident towards the end of it. Kind of like Sully and his glider training, Tammy use to teach upset recovery and emergency outs in the F18. You couldn’t have picked a better pilot to be up front that day. The sexism within the military and airline industry when she started out was out of control, with everyone telling her no. The crap she had to do deal with throughout her career is disgusting. She’s also very humble about that day and credits the entire crew more then herself. Great book. Fun fact: Her husband is also a captain for Southwest and was actually the one scheduled for this flight. They swapped so she could attend her sons HS track meet. And, you’ll appreciate this, she credits him for helping her out mentally afterwards. As she truly had someone she trusts to talk too who understood her job. They’d even flown the same airplane before. Definitely recommend this book. Side note, the FO, Darren Ellisor is now a captain at Southwest.
@Matt; I know this was initially 'aimed' at Peter, although I thank you on behalf of myself [and potentially others] for your heads up on Tammy Jo's book, indeed also for your added info! . . . The book is now on my 'order list'! 😉👍
@@sharkamov Awesome. You’ll like it. I promise, you’ll become frustrated with the way she was treated and what she had to go though throughout her career. Even after being hired at SWA.
@@OMG_No_Way I can't wait to get my hands on the book Matt,... In _my_ ''book'' - not much beats the knowledge of what lies on top of my nightstand - waiting to be avidly perused! . . . As initially more of a 'rotary winged' enthusiast myself, speaking of books worth reading re. aviators, I would _highly_ recommend *''CHICKENHAWK''* by Robert Mason, and last - but by no means _least:_ *''The Rise and Fall of Captain Methane : Autobiography of a Maverick''* by my friend Dorcey Alan Wingo! [Warning! Both books in cathegory: 'UNPUTDOWNABLE'!] . . . 😉
@@sharkamov Awesome. Thanks for recommendations. I’ll definitely be looking them both up. I’m an avid book reader and an aviation junkie and have my PPL as well.
The captain was a seasoned F18 Pilot so as a solo fighter pilot of an advanced technology needing calmness in a multi situational tactical scenario she was accustomed to reverting to that role of grasping the situation, getting the bird down on to the carrier and preserving the asset. Great video and what an example of flying expertise amongst all pilots in the aviation industry that are truly awe inspiring to all of us who benefit from the expertise. Keep up the great work Mentour and fly safe as you always do. Great video.
The woman, Jennifer Riordan, who lost her life was from Albuquerque where I live. She was very active in the community and loved by everyone who knew her. Her daughter is in my daughter’s boyfriend’s son’s class in high school. The pilot did an amazing job of landing the plane.
19 months before there had been such an incident also with SW and the same type. The FAA was still working on a proposal where they would recommend more inspections ... - see my comment outside this thread if interested
Wow, so sad, that the woman lost her life. And this story was so gripping with a great captain showing that sometimes experience goes over checklists. I wonder what changes have been made in communication afterwards, that you do not get overloaded by information via the tower controls every 2 seconds.
But not to rarely do we get reminded that these checklists are written with blood and skipping them can lead to disaster. Not this time though. But to often. But with the result in our lap its easy for us to praise and judge. We were not there.
@@02Nawal Her exit would have been quite violent. could hit her head or shoulder on the window frame. The turbulence could have repeatedly knocked her against the side of the aircraft. And she had no oxygen for an extended period. They applied CPR. That means that her heart had stopped (and she was not breathing). The normal oxygen masks would not reach her on the seat so they presumably used one of the crew bottles.
In communication, calling mayday or pan pan would tell controllers to “not bother” pilots as much. That would be the way to not get interrupted so much
I do remember this event and I was amazed by the calm voice of both pilots. I remember when Philly was called out as the suitable choice for the emergency landing. After your explanation I'm double amazed. Definitely high skilled professionals. Decision making was based also on how they 'felr' the aircraft. Sadly one passenger passed away, but that was much unfortunate, not depending on the handling of the emergency. Kudos to both pilots, cabin crew and the passengers who volunteered. Another detailed, informative and well presented video Captain. Kudos to you as well 👨✈️
I'm familiar with MDT (Harrisburg) -- it's a decent airport, but no SWA service. Tangentially, a friend who flies for SWA says they explain the often windy conditions at MDT because "Philly sucks and Pittsburgh blows..."
Folk that got the proverbial 'ice in their veins'.. I guess that is exactly what is takes for one to be able to REALLY act like a true professional in circumstances like that... In situations that come with that much stress and pressure...
Most pilots would have asked a member of the cabin crew to look out the window at the engine and the wing to get a visual on the potential damage. In the situation, this is a no brainer. I understand that comms weren't good with the wind noise, but they are able to communicate once the pressure equalises. It is critical that the pilots know as much as possible under the circumstances. After all, the pilot is very concerned about damage and it's effect on the performance of the plane, and she's making important decisions on this basis. This makes the missing of this important step all the more baffling to me. I give a c+.
I also remembered this accident happened by then. I seemed remembering this accident also got notified by Mentour aviation app🤔. Sadly that injured passenger Passed away. This is caused by mechanical issue. That crack would caused a higher shear stress on the blade. After all, this 737-700 was already 18 year-old life span. I don’t know how old of an aircraft need to be retired from itself?🤔
Just watched this video, and Captain Tammy jo is definitely a true hero for getting this plane down safely under tremendous stressful conditions. The same goes for the first officer and his assistance to save this plane full of passengers. Thank you Tammy jo!
Thanks for doing these. I knew this would be hard to watch, as the passenger who lost her life was well respected in my community, and her loss was tragic on a number of levels. Some close friends of mine took this very hard, and Southwest safety inspections and servicing were more heavily scrutinized afterwards. Thankful for the heroic efforts on part of the crew and passengers!
When you really want a captain who used to land fighter jets on a heaving carrier deck (not sure she did, but high skills, esp for this situation). Also such an experienced and calm 1st officer. BTW, your explanations and use of graphics are so easy to understand, even if very technical. I'm an engineer, but not in a field related to aircraft. Also on the edge of my seat, as usual!
Tammie Jo wasn't just "carrier qualified" she taught carrier landing to younger aviators coming up through the syllabus. She missed the lifting of the "Combat Exclusion Law" by one year so was never allowed to go to sea with a squadron.
Insane quality with these videos. Coolest thing is someone like me who knows next to nothing about aviation can watch these. Between the video and the commentary I am able to grasp the basics of what occurred. Keep up the excellent work!
I am absolutely amazed by how well the crew handled the situation, both flight deck and cabin. Mad respect to everyone, and big thanks to you for covering it and explaining everything so well!
other than being a shockingly nervous flyer, I'm not really a fan of planes or flying, but I find your vids to be totally addictive. You have a gift for explaining things in an understandable manner and your information is always relevant and engaging. Keep those great vids coming. I love em.
same, im horrified of flying and i just discovered this channel. i feel more calm about it after learning through this channel how many safeties planes have and how well trained the crew is
I remember reading this story told from the perspective of the woman who was holding on to the passenger in the window. It's pretty amazing. It's also quite interesting to hear the circumstances surrounding it.
I remember this accident. I was struck by how cool, calm and collected the pilots were. Really great job by all involved. Thanks for these videos Petter.
Tammy Jo Shults was the captain. She rocked it. So calm from years of experience. She’s got a book out about the incident, Nerves of Steel. It was a good read. Her husband is also a captain for Southwest.
@@OMG_No_Way - The Air Force trains people to indiscriminately kill strangers for a paycheck, then sleep well and go do it again, so yeah I'd expect she's got a lot of nerve. It's a service full end to end with war criminals.
I am especially impressed by their teamwork during a very stressful time that included sudden decompression and trying to communicate well with the masks. They didn't know all that was wrong, and they knew they didn't know, but they still worked out their path forward together. Truly remarkable.
Your storytelling along with a deep analysis is fascinating. It's very sad knowing that the passenger who was hurt did not make it. The frustration of making changes in equipment and safety has to come with an awful price. I know something is very good when a 33-minute video seems like it's 10 minutes. I would love to have more stories, but I know it has to come with a price. Thanks again and safe flights for you.
This incident actually occurred about 7 miles from the small town I live in, so it is really interesting to hear your presentation of it. My heart goes out to the family of the passenger who lost her life that day. Kudos to the captain and the rest of the crew for successfully landing the aircraft.
Tammie Jo Shults is a hero. This is only the second video I’ve watched from you (the other was the runway collision in the Canary Islands) and I’m blown away at how good these videos are.
I think she panicked and wanted to get down, there is no voice not because they forgot to switch mic but they didn't want anyone to hear what went on before the first officer took control.
I mean it was a standard engine-out landing, I wouldn’t say a hero since a passenger literally died but I’d say good job on both pilots for doing their job and remaining professional.
I was actually sad to hear she did pass away. I don't know how I would handle something like this. Goes a long way to show what these air crew are willing to do and how they train so hard to be that ready for anything.
Very sad to hear about the killed passenger. I so hoped she could give an accounting of her experience afterwards. What an amazing story and what a nightmare it must have been for people to watch a fellow passenger be pushed out of the window and to perish afterwards.
I used to be obsessed with Seconds from Disaster, but I'm obsessed with this show !!! He explains in Great Details of the mechanics of the plane so by the time he speaks about the accident, you will have a FULL understanding of the actual seconds from disaster !!!! Im obsessed !!!
Wait'll you find Forensic Files...see season 1. The Jc Penny wearing kid who gets kidnapped and the woodchipper murder. He was a pilot. Throws his frozen wife into a woodchipper
This series is one of the greatest on UA-cam. You are one of the big reasons I have become such an air traffic enthusiast, listening to Live ATC while studying and such funny and quirky things. I have not been on an airplane for a good 3 years now but I used to fly a ton since my family moved from Germany to Japan and we got to fly back twice a year. I have never had any fear of flying and you would think this series might change that, but the exact opposite happened. Whenever that day may come that I get to fly again, I know that the air travel industry is one of the safest in the world. Thank you and keep it up 😊
Thanks for that vid. I heard a recording of the ATC / pilots communications and always was in awe of the coolness in her ( and sometimes his) voice during communication. Same goes for the ATC who was shocked and re-asked when he was made aware of "one passenger sucked out" but quickly pulled together. VERY well done everyone involved. Plus, to me, it shows why its better to have humans instead of computers. I know the statistics, But I'll take a cool, well-trained human (military-) pilot over a computer ANY time.
I really enjoy this channel. It's so nice that the focus is on a detailed analysis of what actually went wrong and how people handled the situation rather than other air disaster videos which spend most of the time interviewing the victims relatives.
I was feeling comforted that most of these are from decades back. Not this one! Sadly accidents still occur of course but far less frequently. The 737 max being a tragic modern example too. Great content as always
MCAS was just a piss poor implementation of a decent idea, made even worse by Boeing and the FAA deciding to cut any mention of the system out of the manual. Later testing revealed that the Max didn't even need something like MCAS, which means Boeing didn't actually bother to do enough testing and just decided the Max needed a system like MCAS just because the nose of the aircraft got pushed up slightly during certain maneuvers.
You must be one of the best pilots by now, because you've read through so many NTSB reports and explained so many different issues and functions on so many different types of aircrafts! Only those who can really explain things know their stuff! Great video as always.
He is a certified flight sim instructor and when you watch other/older videos how he got into this field, you realize that he is really an aviation nerd, that loves his job but also educating. He is also a great leadership personality - he highly respect his cabin crew as part of his team. Listen closely and/or compare with other incident youtubers - Peter here praises anyone that is involved in managing the situation, not just the pilots role. He also feels happy when a junior first officer points out a mistake to him - to him it means that the cockpit atmosphere and roles (pilot flying and pilot monitoring) are correct.
@@sarowie Yes, all good points! He is quite the engaging teacher, and my husband and I enjoy listening to him very much. And thank you, Michael, for mentioning that his name is Peter. In all the hours we've listened to him, we've never heard or read it. Nice to have a name to put with his face and voice!
I started putting these videos on to have something playing in the background while I was going to sleep, after I first came across the channel. It quickly became a problem though, because I was staying up longer and playing a second or third (fifth...) one. Great content, and fantastic presenter.
So used to seeing stories where the flight crew make inexplicable decisions, great to watch one where they had to make some tough calls but ultimately did the best they could do. Can't imagine how scary it would have been in the cabin, not only knowing something was wrong but also physically feeling the vibrations & the wind/noise. And not hearing much from the flight crew (understandable but nerve-wracking).
Captain Shults said in an interview that her husband, also a Southwest pilot, was originally scheduled for this flight but that she traded with him. If I were her, I wouldn't let him live that down. What a boss.
Captain Shults did an amazing job. The fact that she chose visual approach to get down as quickly as possible was spot on. After all , she used to land on carrier decks in rough seas. Sad about the passenger that died, but great job from everyone.
After 30+ years in aviation alongside my husband, I can guarantee that comes up in their daily life! "I think you should take my turn doing the kitty litter today Hon" "Pffft" "Remember that shift we traded?" Oh, so many uses for that!
Outstanding, professional and entertaining breakdown as usual. One thing that kept coming back to me everytime you were describing the situation the pilots were manageing that you touched on a few times but I feel could have been right at the forefront of the pilots mind during this incident is the fact that they had in order a loud noise followed by severe vibrations, the loss of engine one, a sudden bank to the left, capped off by a sudden loss of pressureization. So they know that what ever happend to that engine also pierced the airframe. For all they know they could be missing a large section of the fuselage. Also as we've seen with past incidents sudden loss of cabin pressure has a tendency to rapidly degrade the structural integrity of the air frame putting not only thier air worthiness at risk but all the potential damage of crucial flight controls such as hydrolics. I'm reminded of the incidents with the rear cargo door not being closed properly leading to the collapse of the cabin floor. Iforget which airlines that was. I'm sure you know
A "large section of the fuselage", not really, they would certainly have felt a lot of additional drag from that, as well as a huge amount of wind noise. They also know that the wing structure isn't terribly compromised, because again they would feel a loss of control or additional drag, and they would notice any significant fuel leak on their instruments. Additionally, hydraulic problems are rarely subtle. Hydraulic lines are at very high pressure, if they're compromised they fail quickly. Again the pilots would know this due to pressure alerts or degradation of control. But it's certainly true that the overall condition of the plane is suspect. Rapid cascading of problems is common in aviation accidents, and it's always a good choice to get the plane safely on the ground.
Im addicted to this channel I recently moved my family to Florida and I fly back and forth weekly Ive always been afraid of flying but watching your videos has wased the anxiety.
"Put your own mask on first, before assisting anyone else." I always love the wisdom in that pre-flight message about tempering empathy and altruism to the reality of your situation.
This is one of the first thing I was taught when I did a class of "first aid at work" (not sure how to translate it) : "make sure that the situation is safe/secured for YOU before assisting others" Because, yeah, if you rush carelessly to help, then instead of one saved victim you may end up with two dead people.
Love that Captains energy and confidence. Love the first officer's prudence in speaking up. Love the cabin crew for all they did. What an amazing crew to have had to such a scary event. That "Nope, we're running it" moment is so good. That's when you know you either have an ace with you, or a joker LOL. She was an ace.
I remember this incident and I also remember the video Mentour did on this incident the day after it occurred. It was a bit different, as he mentioned that he normally doesnt do videos on incidents that doesn't have a completed final report but in that video, he told us about how the pilots did a fantastic job in managing the situation and now seeing this video, explained in detail, increased my respect for the crew even more. As an aspiring pilot myself, I hope I can one day be as amazing as the crew were on this flight.
@@paulazemeckis7835 Thank you for your support!! One of the reasons I want it become a pilot, excluding my love for aviation, is to break the stigma that this career is a male suited one. Even my own family and parents think so, so this is an extra boost for me to pursue my dream.
@@sallykristinevarne I'm a female software engineer. There are always people with a stigma but with more and more women acting with professionalism and integrity we will break these stigmas together
Man.. this is so inspiring but so very sad. The way everyone came together to try and get her back in, the pilots landing and remaining calm, the cabin crew's selflessness of giving up their seats..
The Captain not getting snappy with the First Officer for repeatedly suggesting following standard procedure when she was certain that getting the plane on the ground soonest was the priority is impressive.
Both pilots did an amazing job. While I appreciate a strong willed and assertive FO not afraid to remind his Captain of the details. It’s pretty clear that the Captain knew 100% what she was doing. She was a long time incredibly experienced Navy pilot. With 1000x more training in flying and landing a compromised aircraft than anyone would ever get in commercial simulator training. She treated her plane gently, assumed likely points of failure, and got it safely on the ground as fast as was possible to safely do. She traded runway distance and a higher landing speed in order to not put any increasing stresses on her unknown but compromised airframe. “What systems do I know with certainty that I still have? And can I land it with just those systems, without bringing any other unknowns into the mix?” She knew she could compensate and correct for a partial or one sided flaps failure at flaps 5. She knew she could not at flaps 15. So you land with what you know you got, not what the checklist assumes you might have. That’s Military Training bordering on Test Pilot skills.
I think, because both of them were military pilots, their differing backgrounds came into play. She was a naval aviator who flew fighters and he was an AF pilot who flew heavies, the E-3 being a 707 varient. He generally had more time to diagnose an issue that she would trying to land a fighter on a carrier.
Cpt Tammie was one of the first female fighter pilots, and later became a flight instructor for F/A-18's. She was awarded a bunch of military medals, and commanded an air squadron.
Also, all those hours under her belt on type, that certainly helped. She would've been _extremely_ familiar with the dynamics of the 737, and relies greatly on her 'gut feelings' (experience distilled by the brain into intuition).
To me it makes sense that the captain wanted to land at a higher speed. It reminds me of the El Al 1862 crash, where the pilots were unaware that engines 3 and 4 (B747) had fallen off, damaging the right wing. When they reduced speed and set flaps they lost control. Needless to say they didn't make it back to the runway.
@@TS_Mind_Swept That wasn't the worst part... if it's the accident I'm thinking of, it crashed into a mostly occupied apartment building. I forget the total, but it was at least 40 dead on the ground.
Last night, I finished reading, Tammie Jo Shults book, "Nerves of Steel". It is the story, sometimes harrowing, of her life, especially in a mans world, in the military. Her treatment as she rose through the ranks was absolutely appalling. Even when she joined South West the misogynistic attacks continued. But with her strong faith & solid family background she stood her ground to gain her captaincy. It was a pleasure to view your video especially with the detailed engine analysis. Thanks. keep up the good work.
As always, you explanations are clear and precise. Regardless of aircraft knowledge, experience, or even interest ; I think almost all of us learn a lot from your presentations.
What is interesting is the FO was making recommendations about the situation to the Captain throughout the incident. He was making sure in the middle of crisis that something critical was being overlooked by the Captain. Even if the Captain decided against his recommendations he was helping the Captain stay aware of and on top of the situation. Many incidents were probably worsened by the Captain losing full situational awareness and no one prompting the Captain to maintain situational awareness. The Captain had to make difficult decisions in the middle of a real mess. She relied both on her training and experience to keep the incident from spiralling out of control. Her decisions and actions saved lives along with the rest of the crew.
I was thinking the same thing: excellent CRM. Even the sharpest people can lose awareness of one thing and another when things are going pear shaped, so mentioning them was a very valuable input. Both pilots were responsible for the safe landing.
I hope the Captain and the FO was rewarded with some kind of commandation for their simply heroic performance. I guess it was just simple luck that the uncontained engine failure did no damage to the wings or any crucial structure like the tail; A window was knocked out, and that unfortunately led to the death of the passenger. Thousands of aircraft take off and land everyday without incident, but when things do go seriously wrong it's simply amazing how many times the pilots land their crippled airplanes safely with no loss of life. Another amazing story Captain Petter, told and explained as only you can.
Why don't airplanes have aerodynamic cameras on the outide skin of the plane pointed towards the engines, wings and bottom of the plane so the flight crew can see the condition of their airplane at all times on a small cockpit televison monitor? I've wondered about this for years. It wouldn't be hard to do and it would give the crew visual clues about what is gong on with their airplane.
For the same reason your knees (if you're over 5'10 height) scrape against the seat in front of you in economy class, WEIGHT. Cameras= Wires=Pounds. Sure on one airplane its maybe 5-10lbs, but over 100 airplanes that is over 500lbs of weight that isn't necessary. Your government doesn't care about your life, what makes you think plane manufacturers do?
*$$$$$$$$!* *That's 'Why' no cameras* ( *I agree 100% there should be cameras relaying 'live feed' via wireless or fiber-optic cable so the crew can see 'What in hell is making that banging sound or whatever'* )
@@carlyvalente *They do have positive bouyancy, but they are attached very sturdily and in the great depths of the oceans would never 'come-up' because the pressure is too great* __________ ( *Even the corpses of the men aboard the 'Edmund Fitzgerald' that sank to a depth of 900ft. in Lake Superior never 'drifted up' from almost 20-atmospheres of pressure* )
Props to the pilots & cabin crew. So sorry about the lady. With all the success handling the engine failure this freak accident caused a loss of life, just crazy. What are the odds of a piece taking out the complete window.
Even when you can tell he would have handled things differently, he always remains a class act and never outright criticizes the actions of the crew. Instead he gives insight into why they may have chosen to do things the way they did in a constructive manner.
I am always scared to fly. Your videos, though sad due to the accidents, help me understand the level of training pilots have and the safety features built in to our airplanes. Thank you for your expertise and for all the complex video modeling you do. It’s amazing that you also have time fly planes ✈️ ! Much appreciated!
Thanks for the detailed analysis. I love how you talk about each step of the checklists, handling which makes each decision made more interesting. Really makes you aware of how a few strategically placed cameras on the plane would be very helpful for the cockpit crew to know the state of the aircraft. I wonder if she might have been more willing to do the checklists if she’d known the wing was OK? When she flew f-18s she would have had a wingman to check out damage. Seems like a $50m aircraft should have more cameras than a Toyota Camry?
I often wonder about that. So many of these accounts hinge on what is _not_ known for lack of being able to see. I hope new designs include a number of cameras that could be selected for a view of engines, flight surfaces, fuselage, and landing gear. It would be useful to have views of cargo compartments as well, but even just the exterior ones would be great.
Yes I agree- it does strike me that alot of aircraft are relatively old, small digital cameras have improved enormously in the last 10-15 years (probably due to mobile phones). There was another incident where Mentour mentioned that the report had recomended the fitting of cameras but it hadn't been actioned - Peter said he'd written to ask for a reason but hadn't had a response at the time of the video (perhaps there will be a future one on this?)
I think due to the size, complexity and cost of designing and building planes it will always take many years for no tech, improved tech and new concepts to make it through to the planes that are actually flying and carrying passengers and cargo to evolve and integrate such systems. Many domestic airlines can not afford new planes and have quite an ageing fleet. Even the big international carriers are flying planes at least a decade old most of the time. It may seem simple to just add some cameras but then you need to somehow integrate a console in the cockpit to view the feeds and switch between them but sadly that is not a simple thing and retrofitting planes with such a system would be very expensive and when you add that factor to the relative rarity of the system needing to be utilised and you have the situation we have now. Airlines are struggling on the brink, especially now with Covid they just couldn’t reconcile the cost to benefit of such a system.
Juan Brown aka UA-camr blancolirio did a great interview last year with Captain Chris Behnam of United 1175 fame. He was over the Pacific when his 777 suffered a similar explosive engine failure that ripped off the engine cowling. After 45 minutes over open ocean he managed to land at Honolulu The one part of his story that always strikes me is they had a third man in the cockpit that day. A new 777 pilot who had hopped aboard for some observation time. They sent him back into the cabin to look at the wings and engines. He came back with iPhone video of what they were dealing with. Which really helped. I forget if it was this one or the second near identical failure on a United 777 over Colorado a few months later, where they discovered a piece of the fan blade embedded in the outer pane of a passenger window. Just millimeters from causing a cabinet depressurization.
I don't know anything about aviation but these accident videos are so interesting and I learn a lot of information about these accidents that are omitted in most stories. Thanks you for these high quality and in depth videos!
It’s unbelievable and absolutely unacceptable how a failure like this can happen. But absolutely brilliant work from the pilots, cabin crew, ATC and other passengers
I appreciate that you take the time to explain some of the thought processes and reasoning behind the captain and first officer's actions. From the strict perspective of checking off boxes, it might look like there were tasks that got neglected. However, when put in context of what's actually happening and the experience of the crew, their actions are justified even if they're not necessarily ticking every box.
Some of us think more about the joys of flying than about how to handle such emergencies. Tine for another attitude adjustment. What an awesome Captain
With the stresses put on that body I’m surprised the seat belt managed to hold her, I’m sorry for her family’s loss. How the pilots were able to land the plane under those conditions is a testament to the training they receive
Seat belts are incredibly strong, they are designed to be capable of holding in the region of a couple of thousand kilograms. Mostly this is because aircraft seatbelts often use the same material designed for automotive use thus designed to hold an adult human body in place under a sudden deceleration of 30-40g's or so. That is to say the equivalent force of lifting 2,000-3,000 kg or so your typical car seat belt could at least in theory be used to lift the entire car. Granted balancing it on such a narrow belt so it didn't start to slip out and fall that way would be another matter. But this really is the same sort of high tensile materials used to attach heavy loads to the hook of a crane or keep a few tons in place on the back of a flatbed truck. It really does take a hell of a lot to overwhelm them certainly nothing that could be overcome by 4 adult humans (2 cabin crew and 2 helpful pax) would actually be close to stressing the limit of a modern safety belt. The main risk would be if the pax had slackened the belt too much so they could potentially slip past it, snapping it takes a lot but you can absolutely slide past it under enough stress if it is loose enough.
@@seraphina985 The tragedy here is if the seat belt was on properly she'd still be alive. Wear your seat belt all the time you are seated, lights or not!
THEW FIRST OFFISIRE ALMIOST GO TTHEM KILLED AND WANTS TO GO SLOWE AND FLAPS 15. HE IS FANGEROUS AN DHNEED TO BE P[ERMANELY BANNED FROM ALL AIRPORTS WORLDEWIDE!
Hats off to the crew! Flight attendants and pilots knew they were working with a limited window of time to take back control and get everyone to safety
I've been hooked to your channel for a few weeks now, I really think the standard of production and the level of detail you go into is head and shoulders above anything else. National Geographic should have you do their series!
Petter, you are indeed a perfect narrator in how you present yourself. Very professional and full of passion for aviation, im glad to know there are great pilots as you in our skies, thank you for your service and channel, high respect to you captain
Now I feel justified of keeping my seatbelt on during the few flights I took during my life ... Thank you for another calm explanation of a very complex and scary situation! And my thoughts go out to this lady and her family ...
Just say that you are impressed by something and the besserwissers will rush to explain it to you. Either they want to show off how smart they are or they want to make you less impressed.
Southwest flies over a million flights/year, and they've been flying since the 1970s. This passenger is the only person who has ever died on a Southwest flight. One other boy was killed by a Southwest plane that broke through a fence after landing and struck an SUV he was riding in, in 2005.
The last time I placed an order for take out I sound more stressed then CDR Schultz did. There is an interesting fact, this was the first time the NTSB reviewed a CVR and did not hear a single explicative from the crew. While some may question the omission of checklist items the crew did the one thing that was vital... THEY WERE AVIATING, the checklist is there to assist the pilot, it is not a substitute for good airmanship, decision making & CRM.
Check out Tammi Jo's book, Nerves of Steel. The title is from what the paramedic who evaluated her said after her vital signs were measured; it was not something which she attibuted to herself. The ATC transcripts do not do justice to just how professional she was... you need to listen to the actual tapes.
I appreciate you so much for giving us these videos. Even though these incidents involve injuries and fatalities, your explanations show how aviation safety is a priority and how it continues to positively evolve.
also kudos to the crew, must be absolutely terrifying to do an emergency landing with one engine being sat down on the floor, no seatbelts… even if it was the wrong call in case of an emergency evacuation, flight crew will do everything to make sure as many people as possible make it out of there alive
That stat at the end, one fatality in nine years on US domestic flights is impressive. Hard to imagine a safer way to spend a few hours. Was a time when people pointed out how safe aviation is compared to travelling by car. Beginning to wonder if it's safer than staying in bed.
Petter, Captain Joe, Dutch Pilot Girl and Kelsey (74 Gear), have made me more confident about air travel. They show their professionalism, skill and knowledge that put me at ease. Sadly it is the unprofessionalism and dishonesty of Boeing and similar and also the FIAA that bring the fear back up. I am now booked on the QM2 back to England.
Great deep depth analysis of this well known incident. Thank you. I wonder if the fact that both the captain and first officer were ex-military contributed to the successful outcome? Also, it's interesting to note that despite their military background, there was a heathy display of CRM - the FO was not in then least bit intimidated to challenge or question the captain's decisions, yet he was able to accept the captain's decisions.
Just found this channel. Terrific play by play description of aircraft emergencies. Has me on the edge of my seat-better than a movie! I’ve flown over 4 million miles and this is chilling what can happen but hasn’t.
Did you hear the story that the woman in the aisle seat originally sat in the window seat, but she knew she’d have to use the bathroom as soon as the seatbelt light went off… so she moved.
The only thing I can say about this incident is that we could not have had a better PIC, pilot in command. She handed this situation to perfection. So sorry for the passenger in that window seat. Great explanation of the reason of impact of debris violating of window 14. 1 in trillion events. Praying it never happens again. Thanks for sharing. Happy subscriber😀.
Calm demeanour and skill from pilot, quick action from crew and bravery and comradely from passengers helped minimize the situation and prevent a tragedy…. Very sorry for the lady who passed away, may she RIP🙏🏻
As always, your videos are articulate, very detailed (yet understandable to the layman) and your presentation of the story keeps you interested until the end. Keep it up and you'll be at a million subs soon dude. To anyone who knew the lady that passed, I'm sorry for your loss.
Late but just wanted to say that I really admire the first officer in this situation. Having the presence of mind in the middle of everything to continue to be the best assistance possible by even questioning the captain if needed. Takes proper CRM to execute this situation as effectively as they did.
They both handled it really well. They didn't need the "Don't panic" page in the Quick Reference Handbook. Plenty of other crews didn't aviate properly in an emergency and they become lessons.
This crew absolutely nailed this emergency. Its easy for us to comment what we would do differently but the reality is they did what they felt was right at the time. They got the plane down safely.
People always like to critique the professionals and the heroes. They did the same thing with captain Sully after the miracle on the Hudson.
LOL. The crew blew it on so many levels. If the Captain was a male, he may have been fired. But, she's a female and regardless of how bad she handled this situation, she's a hero!
@jeffreyanderson9622 that's bullshit, plenty of male pilots have made horrendous errors in judgement and mistakes and not been fired for it. There's loads of examples on this channel. Cpt Tammie got the plane down safely and as quickly as possible, and only that one passenger died (sadly probably couldn't have been saved no matter what anyone had done).
See I’d rather have the pilot be a ex military cargo or awacs pilot than a ex fighter pilot. Their entire career is in these aircraft and not some small jet doing massive g’s. This crew did everything right!!!
@@giftofthewild6665 just as the original comment said, there's ALWAYS someone who isn't happy with how things went. Some people really do say "you don't follow what you think is right, you follow protocol", even if that takes a successful landing and makes it a total loss crash. Because even though everyone loses their lives, "they at least followed the rules and guidelines" 😂🤦♂️
American Military here. I will be suggesting this video as a training aid. Even though we aren't aviation, this is an ASTOUNDING example of what "Chain of Command" is actually for.
The first officer is continuing to assert his points, which he has every reason to do. And he is being over-ruled by an equally experienced officer who is very aware that she has to choose one of two approaches--each with complicated pros and cons.
Both her and the flight crew understand how to assess and assume risk, when choosing to deviate from protocol. And the first officer is also willing to trust that his captain's position is one that needs support, once a path is chosen. Even still, he reiterates his position consistantly, and she consistently weighs his wisdom every time.
That is a marvelous display of how every critical team should function.
Both pilots = flight crew😉
Goat herders in flip flops - that's all I've go to say....
Watch your tone. You're talking to the entire American military here.
@@johnholmesinchesahead342💯 percent
Maltese Military here. I too will be suggesting this video as a training aid.
Can we just take a sec to appreciate the level of technical detail and animation, you come to
Thank you! Glad you like it
@@MentourPilot 1. Why do some pilots stay as first officers after thousands of flight hours? 2. Why are there no cameras focused on engines?
i fly SWA!
I would also like to take a moment to appreciate the level of swedishness, more exactly, Stockholmish, that his accent conveys.
@@AlfaGiuliaQV mee too !!! all four of my grandparents emigrated from Sweden. I have been listening to him for so long that when I read his posts, I hear them in my head in his voice and accent!
Being with your upper body outside of a aircraft as its flying full speed in that altitude must have been to brutal to even be able to be imagined. RIP.
I think the lady died because she got her entire rib caged crushed and sucked through a tiny ass airplane window
Hopefully she was knocked out right away. May she rest in peace.
Not full speed cruise speed around 500-700 mph
@@NebulaDark243 Oh well, wow only 700 MPH, that makes a big difference when you’re hanging in the air with your life in the balance.
She died from asphyxiation.
The most important part of this story to me was that Southwest didn't wait for lawsuits or even a full investigation, they immediately took fault and paid the family for the loss. Any other airline would have evaded any questions or involvement until they knew whether it was their fault or not, and then began litigation to distance themselves from the incident if it wasn't their fault.
Southwest is pricey, but I can't imagine flying another airline and putting up with such corporate bullshit.
That's a very classy thought, Lazlo. Thanks for the info.
I was under the impression Southwest was on the cheap side since we always take it when we fly. In fact, we had a flight attendant do his safety presentation thing at the start of one flight with a wry "No smoking in the lavatories. You WILL get fined, and, let's be honest here, if you could afford it, you'd be flying Delta." Lots of laughs from the passengers.
@@lunayoshi Delta is more class focused, if you're on a plan for more than 4 hours it usually pays to get tickets that are $50 more to get on delta. But on average Southwest is actually expensive overall, and you actually see it by way of not having many issues with them. Their customer service is pretty good, which mind as well mean excellent since we're talking airlines, they take a casual approach to air travel. They don't treat it like it's this upperclass thing to do and they almost require comedy routines and a good sense of humor to work for.
It's because they knew they were at fault for the accident and wanted to save face
@@thelazarous too bad they do lackluster maintenance on their aircraft
Captain Tammy's later interview and ATC recording transcript was amazing. She was so cool, calm and professional and later showed so much respect for her crewmates and empathy for the deceased passenger. She's truly a class act. SWA should be very proud to have someone like her. This really demonstrates aviate, navigate and communicate in that order.
We get it, a female captain. What a hero.
She's an f18 pilot even though that's different that has to count for something
@@recessional5560 No, a captain that came through in the clutch.
@@recessional5560 Meaning what exactly?
@@recessional5560 wow, someone's very insecure in their masculinity.
Kudos to the passengers. They (1) helped pull the passenger back in, (2) provided emergency aid, (3) helped kept the cabin crew safe when they had to sit in the aisle. Though it's still sad that there was a fatality, the willingness of the passengers to help really restores my faith in humanity.
For up there in the air, we're in it together.
Natural instincts, not "heroism". Nobody ELSE wanted the disaster to be worse ...for themSELVES, meaning EVERYone on the same Plane. Yes, they were all in it (the plane) together.
@Frankenstein F SERIOUSLY!!
It appears to be "fake" news, as has been the norm for generations -- to occupy the herd until the SHTF. (looks like it IS freaking close .. by all indications.)
@another comment. Oh wah. We get it you’re a coward and want to believe it’s the human condition, not just you. Stop acting like it’s wisdom though.
@@anothercomment3451 I don't know if it's that easy. I think a lot of people would just keep still in that situation, and try not to put themselves in more danger than they already are.
So saying that it's all self-preservation is unfair. There is at least an element of courage and heroism here.
I think they pulled her back in way too late.
As a 34 year flight attendant at Southwest, it can’t be overstated how well Tammy Jo handled this emergency.
Read her book NERVES OF STEEL. ....excellent read
I may be sick, but I sure hope she gave the appropriate response to the number of souls on board? "Uh, could you define 'on board' for me?"
Or overstated😄
your age job and workplace are completely irrelevant in this comment!
@ghammond3132go and see some other videos from this channel to see how some of the men has handled it far worse...emotion is not only for females 🙄..some men can't handle that women are there in most fields now.
Capt. Tammie was rejected by the USAF, and ended up becoming a Naval aviator. They wouldn't let her fly any combat sorties in the Gulf, but she was good enough to train other pilots. In the end she handled this disaster as good as anyone could. Now she's got a few decorations from the military and she's in the International Air & Space Hall of Fame.
Probably a good thing she wasn’t flying sorties though, if she had been shot down, can’t imagine what she would’ve went through given the treatment the male pilots went through
@@loganbaileysfunwithtrains606
Yeah she probably would have been targeted with extreme levels of abuse, that's something every female pilot potentially has to deal with. It's a good thing that US aviator training, tactics and hardware are second to none.
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@@TylerTMGbet you like nike coke and McDonald’s
@@mark4lev I have never got anything nike I'm poor and cheap shoes work
I have been one of her passengers - not on that flight, but I’ve been on her plane. She is an excellent pilot and I would trust my life with her any day
She sure seems to know her stuff
@@MentourPilot theres no seeming about it, she was applauded by FAA, Southwest, 1/O, ccrew for every aspect of her handling during the emergency.
in the interviews, she copiously credited her 1st officer for getting the plane on the ground and was extremely humble.
Didn’t even realise that there were women pilots until now. Maybe for the best having said that.
@@misomicro on this particular flight or in general?
@@MentourPilot seems like you are avoiding giving her credit
I've listened to the recorded and published ATC conversation.
The way she handled the situation was phenomenal.
Clear minded, absolutely calm and collected. Talk about professionalism.
It seems like the FO had better judgment than the Captain.
@@jeffhatmaker817 You need to pay better attention. Yes the FO did a great job of bringing ideas to the table, and also following the captain's decisions, but everyone agrees the captain made the right call to get down asap. They had only one working engine, no idea the damage to the wing, and a depressurized cabin. Waiting was taking too much of a risk. Too much could go wrong. See UPS 6.
@@kevinlindstrom8486 Every bit of initiative was taken by the FO. He's pulling teeth to get her to do the checklist, set the flaps correctly, contact the cabin crew, etc. The checklist was written for a reason and to just stubbornly refuse to use it is unacceptable. There was no evidence that there was damage to the wing etc. The captain didn't even ask a flight attendant to look out of the window and report back. And if they had sustained loss of life during landing, Southwest would have had a massive lawsuit because the captain decided not to follow the checklist. This was an engine failure, period. Nothing more, nothing less.. If you knew anything about the female captain, you'd know that she is not exceptional. Do some research before making ignorant comments.
@@jeffhatmaker817It is absolutely up to the discretion of the captain to ditch the checklists and focus on the basics of aviation. It happened many times before this accident and it'll happen many times afterwards. We're watching this with a full eagle eye overview of every detail of what's going on while the pilots didn't even know what kind of failure was going on, or if it could get worse. They didn't even know about the broken window and the lethally injured passenger until minutes after the initial event, at which point the FO that you're praising also did not ask for the status of the wings. If he was doing it right and he also didn't ask was it actually practical or important to do so? Or should the flight attendants have been left to do the job they were supposed to as they were here? It's easy to armchair judge when all is said and done, but few to none of us would fare any better in this accident sequence that lasted half the length of this video talking about it. The authorities are not gentle about accident investigations. They don't sugarcoat, and they don't omit details just for fun. Accident reports and investigations are thorough and if they thought she made mistakes, or even if she'd made some calls that shouldn't have been made even if it ended well, they would've said so. The fact that they didn't should tell you that you're wrong, and that you need to have more respect for the captain in this case. Both she and the first officer handled the emergency admirably. They both deserve the praise that's been thrown at them in this comments section.
You’ve highlighted so many incidents where CRM failed, it’s great to see an example of excellent CRM. Kudos to the flight crew and thank you, Petter, for the great content!
The videos with excellent CRM usually have "Miracle" in the title. It's part miracle, but much bigger part good professionals at their best.
When you look at the history of the evolution of good CRM practices first being suggested and then becoming more and more mandatory as statistic started showing more and more often that poor CRM often ended up with a worse outcome then when really good CRM was in play. And very often the difference between a really horrid crash with total loss of life and an issue with very similar problems ended up with a craft being landed and, even if the craft was a write off, most or even all, survived. And as we know, the more it bleeds the more the media makes it spectacular, so even a very bad in air accident, if the craft was landed and few or none die, while it may be the leading story locally if nothing else exciting happened locally that day, it may only be one of many reports later on in a news show in the region and not even make national news let along any international coverage. And if CRM is mention in a investigation report of a really bad accident, and Mentour has had a few of these, if the CRM was good, even with the outcome as a whole bad, he has pointed it out but it probably was not something that anyone in the media dealing with the story would mention a they wanted to report on all the things done wrong, not on anything done well. Actually, we often hear more stories internationally when CRM has been really good and lives were saved because of it, people are made aware because good pilots that some life's saved can be attributed too in many countries get metals, while in the US it often goes unnoticed and not rewarded.
So in many respects, one reason we do not hear about a ton of incidents where good CRM saved lives and worked as it should, it also lead to minimizing the disaster and unless other things came into play that made it a very high profile investigation if your not specifically looking for cases where "CRM saved the day" or "minimized the disaster" and so on, while its certainly being noticed by those analysing date its not as much of a hot story when they managed to get the craft under control and bring it down in some manageable way.
What is CRM ?
@@GrrMeister Crew resource management/cockpit resource management.
@@vedranb87 (Not that your comment disputes this but) I think the reason he acknowledges the role of luck and “miracles” is that there are situations in which no degree of professionalism and quality CRM will save the flight. I’m thinking of cases where the flight was doomed before takeoff due to faulty or poorly maintained equipment, cases for which the science and engineering was unprepared, and sudden weather catastrophes.
We're now coming up on 13 years since there was an accident fatality on a US airline apart from this most unfortunate woman. RIP.
That means that there has been but one death over the last ~130 million commercial flights by US-based airlines. It is an absolutely staggering record of safety that speaks to the commitment and hard work of countless professionals all across the aviation industry.
You can thank the NTSB for that. Safety boards are the no. 1 reason why flight is so safe now.
Agreed! But I add also that in the air at 32K there aren't many lamp posts or drunk drivers you can collide with :)
@@arbiter1er You can also thank NASA for a huge amount of research, design, testing, and certification work they do, and which the public unfortunately never hears about.
that can always do better, especially at boeing and nasa, and especially nasa given how they knew about that ice falling off the booster thing with the discovery, hence why our spaceflight has gone private, but far more so boeing, given the failures of that 737 max and another aircraft their making that's having all the same faults as that plane right now that their trying to get certified, and actually you say accident fatality, that crash was only two years ago man, and that wasnt a walk away, I still remember seeing the news reports from that and it wasnt pretty.
and this is yet another boeing with yet another failure, which must be the fifth or sixth recent failure of them featured in on this channel in recent months, and I'm surprised that they were using glass instead of something that could take a hit like that, like wouldnt they test the hull against the shrapnel of an engine failure like that at speed, especially given I think some of those boeings are currently serving in the military?
and NTSB, arent they the same people who cover transit, as we had a spat of train crashes just a few years ago from poorly maintained tracks that derailed using those lines for quite some time if memory serves, and it came about as they werent inspecting them properly.
like I'm not trying to be harsh, but you guys are being too soft and naive and its really the maintenance people you should be praising or damning, not those.
although good on them for not certifying that new boeing and telling them to get stuffed till they fix the bloody thing however with the NTSA
@@kavinskysmith4094 The shuttle situation is more complex than that. NASA never intended to fly the same shuttle for 30+ years, it was supposed to be an evolving platform that would improve over time.
And they did improve the avionics, power systems, and some other components. They (we) designed entire new vehicles based on later research. But Congress refused to fund building any new vehicles.
So NASA tried to persevere and make the best of the situation.
First Officer was top-notch during this time when pilots truly earn their pay. Captain Tammie Jo gets my salute as well for outstanding nerves and composer during multiple emergencies.
I remember listening to it on live ATC, and that captain was so calm and composed. She showed an extremely high level of professionalism. Truly an amazing pilot
The first thing required was mayday, mayday, mayday. It didn't happen through multiple towers, that is nowhere near any level of professionalism. Nothing amazing about landing an aircraft your on, you don't want to die either. Did you expect her to cover her eyes and scream, maybe throw her hands up and say I give up and refuse to help. No, she did what every pilot does, fly the bloody plane.
@@dalelc43 That just nonsense. You _could_ say the crew's reaction were to be _expected_ considering the pilots had flown for the USN and USAF, but it is in no way lesser for the achievement of keeping a plane that had shit the bed airborne and then successfully landed it. The idea that they _can't_ get credit for it because their lives were also at stake is plain stupid.
@james madd you either think you're funny or are an actual dinosaur lmfao
@@dalelc43 once you've successfully landed an airliner with a destroyed engine, ejected passenger and giant gash in the side you get to make that comment
@james madd Apparently she must have beaten many men when they selected her to be a fighter pilot as well as when she was hired as an airline pilot.
I cant fault the pilot, she being a fighter jet pilot with a metric ton of experience, made it priority to get the plane down ASAP.
She was very capable and her instincts as a fighter pilot and experience brought them to a safe landing in the fastest means possible. Co-pilot did what he was supposed to do and make the suggestions but, if there is any pilot you can trust to bring a plane down safely in the worst case scenario, I will always throw my chip in for the Navy pilots.
They are controlled crash specialists.
Best description of a carrier landing, ever.
I read a book about test pilot training a while back, and it talked about training pilots from all backgrounds to fly, and deal with problems in any type of jet. One of the problems that fighter pilots had to deal with was remembering that in larger jets, you can turn around and ask the guy next to you what their opinion is. They were so well trained in learning to solve their own problems, that it took some serious training to un-learn that and start relying on crew if they're there.
There is a very insecure man in the comments 😂
@ghammond3132 You misogyny is showing. Medical treatment is available for your extreme emotional illness. Seek it.
@ghammond3132the cracks were microscopic, they have to use an ultrasound to find them. Maintenance would not have seen them on a visual inspection. She took back over the flight controls for landing because she was the captain, and captains are supposed to land emergency aircraft. She initially planned for a long final to do QRH, but then she found out they were doing CPR in the back and made a judgement call that the plane could handle an expedited landing for the sake of the dying passenger, and other injured passengers. She has no idea the severity of anyone's injuries, just one person out and pulled back in who would definitely be severe trauma and other injured. Absolutely nobody who is not flying that plane can decide if that was a good call or not, but considering the plane landed with no further injury I would say it worked as intended.
I just flew in a 737 700. As a passenger, you could feel the enormous power of the engines on takeoff, and when the pilots used reverse thrust when we landed at San Diego International, which is an airport that's a little more demanding to land at.
Good analysis of what happened during this flight.
RIP to the woman passenger who lost her life.
Sad that the one passenger died from her injuries, but let us celebrate the dedication and quick thinking of the crew and the passengers who assisted during this crisis. Many more lives could have been lost that day.
Yeah it’s very sad. She was on a work trip for the same company my parents work for so the company did have to pay the family a lot of money since she died on a work trip and I’m sure they got a lot of money out of the airline but no amount can ever make up for losing your mother or your wife etc.
Yes sad. The silver lining being she passed experiencing the love, compassion and empathy of fellow humans. It would have been so much worse for her if they had not been able to bring her back into cabin. 😢
Oh hey, i know you.
A freak accident. I should imagine she would have lost consciousness very quickly which is some mercy I suppose
as someone who has flown 1000's of hours as a passenger and have seen things many dont get to see... I wish everyone who fly's as passengers would see your videos and get to know why seatbelts and certain procedures are mandatory to follow... too many treat it like a car ride into town.... great video and thanks
You should put your seat belt properly even for the car ride into town (that includes the lower belt *not* going across your stomach as many overweight people too often use it). Most car accidents happen when the driver is too familiar with the surroundings.
@Daniel Kintigh Yeah I've watched enough air crash investigation stuff to understand I want to be the one in my seat when depressurisation happens, not out the aircraft.
Also, tail seats are pretty ok, and inflate your safety vest _outside_ the aircaft or you'll drown.
I think that last point isn't emphasised enough in pre-flight safety videos.
A car ride into town is far more dangerous than getting a commercial plane, you make a good point but that was a horrible comparison
@@MikkoRantalainen siis eiks se alempi vyö autossa just nimenomaan oo mahan kohdalla?
Actually, a car ride into town is statistically much more of a risk to life than a flight.
I have been absolutely binging this channel. I'm not a particularly nervous flyer nor am I much of an aviation enthusiast, but these videos are so addictive. I love the calm matter of fact delivery of such harrowing situations. Thanks for this amazing channel
Petter. If you haven’t read Tammy Jo Shults book, you should. It’s good. You’ll really appreciate it because you’re pilot and can relate to a lot of what she talks about more then most. Her book is called Nerves of Steel. It’s an autobiography, with flight 1380 accident towards the end of it. Kind of like Sully and his glider training, Tammy use to teach upset recovery and emergency outs in the F18. You couldn’t have picked a better pilot to be up front that day. The sexism within the military and airline industry when she started out was out of control, with everyone telling her no. The crap she had to do deal with throughout her career is disgusting. She’s also very humble about that day and credits the entire crew more then herself. Great book.
Fun fact: Her husband is also a captain for Southwest and was actually the one scheduled for this flight. They swapped so she could attend her sons HS track meet. And, you’ll appreciate this, she credits him for helping her out mentally afterwards. As she truly had someone she trusts to talk too who understood her job. They’d even flown the same airplane before.
Definitely recommend this book.
Side note, the FO, Darren Ellisor is now a captain at Southwest.
Glad to hear Darren moved to the left seat!
@Matt; I know this was initially 'aimed' at Peter, although I thank you on behalf of myself [and potentially others] for your heads up on Tammy Jo's book, indeed also for your added info! . . .
The book is now on my 'order list'! 😉👍
@@sharkamov Awesome. You’ll like it. I promise, you’ll become frustrated with the way she was treated and what she had to go though throughout her career. Even after being hired at SWA.
@@OMG_No_Way I can't wait to get my hands on the book Matt,... In _my_ ''book'' - not much beats the knowledge of what lies on top of my nightstand - waiting to be avidly perused! . . .
As initially more of a 'rotary winged' enthusiast myself, speaking of books worth reading re. aviators, I would _highly_ recommend *''CHICKENHAWK''* by Robert Mason, and last - but by no means _least:_
*''The Rise and Fall of Captain Methane : Autobiography of a Maverick''* by my friend Dorcey Alan Wingo!
[Warning! Both books in cathegory: 'UNPUTDOWNABLE'!] . . . 😉
@@sharkamov Awesome. Thanks for recommendations. I’ll definitely be looking them both up. I’m an avid book reader and an aviation junkie and have my PPL as well.
The captain was a seasoned F18 Pilot so as a solo fighter pilot of an advanced technology needing calmness in a multi situational tactical scenario she was accustomed to reverting to that role of grasping the situation, getting the bird down on to the carrier and preserving the asset. Great video and what an example of flying expertise amongst all pilots in the aviation industry that are truly awe inspiring to all of us who benefit from the expertise. Keep up the great work Mentour and fly safe as you always do. Great video.
I would hope she didn't put that bird down onto a carrier
The woman, Jennifer Riordan, who lost her life was from Albuquerque where I live. She was very active in the community and loved by everyone who knew her. Her daughter is in my daughter’s boyfriend’s son’s class in high school. The pilot did an amazing job of landing the plane.
Why did you provide so much personal information?
@@owenspalding971 smoke weed
@@triple_x_r_tard why?
19 months before there had been such an incident also with SW and the same type. The FAA was still working on a proposal where they would recommend more inspections ... - see my comment outside this thread if interested
@@owenspalding971do as he says
Wow, so sad, that the woman lost her life. And this story was so gripping with a great captain showing that sometimes experience goes over checklists. I wonder what changes have been made in communication afterwards, that you do not get overloaded by information via the tower controls every 2 seconds.
But not to rarely do we get reminded that these checklists are written with blood and skipping them can lead to disaster. Not this time though. But to often.
But with the result in our lap its easy for us to praise and judge. We were not there.
How did she lose her life?
@@02Nawal Her exit would have been quite violent. could hit her head or shoulder on the window frame. The turbulence could have repeatedly knocked her against the side of the aircraft. And she had no oxygen for an extended period. They applied CPR. That means that her heart had stopped (and she was not breathing). The normal oxygen masks would not reach her on the seat so they presumably used one of the crew bottles.
@@brianwest2775 omg that's horrible. Thanks for the reply. I know have a clearer picture of how she died
In communication, calling mayday or pan pan would tell controllers to “not bother” pilots as much. That would be the way to not get interrupted so much
I do remember this event and I was amazed by the calm voice of both pilots. I remember when Philly was called out as the suitable choice for the emergency landing. After your explanation I'm double amazed. Definitely high skilled professionals. Decision making was based also on how they 'felr' the aircraft. Sadly one passenger passed away, but that was much unfortunate, not depending on the handling of the emergency. Kudos to both pilots, cabin crew and the passengers who volunteered. Another detailed, informative and well presented video Captain. Kudos to you as well 👨✈️
I'm familiar with MDT (Harrisburg) -- it's a decent airport, but no SWA service. Tangentially, a friend who flies for SWA says they explain the often windy conditions at MDT because "Philly sucks and Pittsburgh blows..."
Folk that got the proverbial 'ice in their veins'.. I guess that is exactly what is takes for one to be able to REALLY act like a true professional in circumstances like that... In situations that come with that much stress and pressure...
Well said!
Most pilots would have asked a member of the cabin crew to look out the window at the engine and the wing to get a visual on the potential damage. In the situation, this is a no brainer.
I understand that comms weren't good with the wind noise, but they are able to communicate once the pressure equalises. It is critical that the pilots know as much as possible under the circumstances. After all, the pilot is very concerned about damage and it's effect on the performance of the plane, and she's making important decisions on this basis. This makes the missing of this important step all the more baffling to me.
I give a c+.
I also remembered this accident happened by then. I seemed remembering this accident also got notified by Mentour aviation app🤔. Sadly that injured passenger Passed away. This is caused by mechanical issue. That crack would caused a higher shear stress on the blade. After all, this 737-700 was already 18 year-old life span. I don’t know how old of an aircraft need to be retired from itself?🤔
Just watched this video, and Captain Tammy jo is definitely a true hero for getting this plane down safely under tremendous stressful conditions. The same goes for the first officer and his assistance to save this plane full of passengers. Thank you Tammy jo!
Thanks for doing these. I knew this would be hard to watch, as the passenger who lost her life was well respected in my community, and her loss was tragic on a number of levels. Some close friends of mine took this very hard, and Southwest safety inspections and servicing were more heavily scrutinized afterwards. Thankful for the heroic efforts on part of the crew and passengers!
When you really want a captain who used to land fighter jets on a heaving carrier deck (not sure she did, but high skills, esp for this situation). Also such an experienced and calm 1st officer. BTW, your explanations and use of graphics are so easy to understand, even if very technical. I'm an engineer, but not in a field related to aircraft. Also on the edge of my seat, as usual!
Tammie Jo wasn't just "carrier qualified" she taught carrier landing to younger aviators coming up through the syllabus.
She missed the lifting of the "Combat Exclusion Law" by one year so was never allowed to go to sea with a squadron.
she landed on carriers in all weather, day or night
Insane quality with these videos. Coolest thing is someone like me who knows next to nothing about aviation can watch these. Between the video and the commentary I am able to grasp the basics of what occurred. Keep up the excellent work!
I am absolutely amazed by how well the crew handled the situation, both flight deck and cabin. Mad respect to everyone, and big thanks to you for covering it and explaining everything so well!
other than being a shockingly nervous flyer, I'm not really a fan of planes or flying, but I find your vids to be totally addictive. You have a gift for explaining things in an understandable manner and your information is always relevant and engaging. Keep those great vids coming. I love em.
same, im horrified of flying and i just discovered this channel. i feel more calm about it after learning through this channel how many safeties planes have and how well trained the crew is
The vids help you be more confident flying?
I remember reading this story told from the perspective of the woman who was holding on to the passenger in the window. It's pretty amazing. It's also quite interesting to hear the circumstances surrounding it.
I remember this accident. I was struck by how cool, calm and collected the pilots were. Really great job by all involved. Thanks for these videos Petter.
They didn’t know anything, not hero’s.
Tammy Jo Shults was the captain. She rocked it. So calm from years of experience. She’s got a book out about the incident, Nerves of Steel. It was a good read. Her husband is also a captain for Southwest.
@@OMG_No_Way - The Air Force trains people to indiscriminately kill strangers for a paycheck, then sleep well and go do it again, so yeah I'd expect she's got a lot of nerve. It's a service full end to end with war criminals.
@@johnsmith1474 You’re absolutely correct. Killing the enemy is the entire point of every every branch of military in every country in the world.
I am especially impressed by their teamwork during a very stressful time that included sudden decompression and trying to communicate well with the masks. They didn't know all that was wrong, and they knew they didn't know, but they still worked out their path forward together. Truly remarkable.
Your storytelling along with a deep analysis is fascinating. It's very sad knowing that the passenger who was hurt did not make it. The frustration of making changes in equipment and safety has to come with an awful price. I know something is very good when a 33-minute video seems like it's 10 minutes. I would love to have more stories, but I know it has to come with a price. Thanks again and safe flights for you.
The narrator is excellent.
I remember when the victims husband spoke to CNN that he wanted to thank the people that try to saved her
This incident actually occurred about 7 miles from the small town I live in, so it is really interesting to hear your presentation of it. My heart goes out to the family of the passenger who lost her life that day. Kudos to the captain and the rest of the crew for successfully landing the aircraft.
Tammie Jo Shults is a hero.
This is only the second video I’ve watched from you (the other was the runway collision in the Canary Islands) and I’m blown away at how good these videos are.
I've binged a bunch of these in the last however-many months, and the Mentour team has been getting better and better at making these, too!
They have generations of experience with animation that presents things as Actual.
I want to watch the Canary island 🏝 collision
I think she panicked and wanted to get down, there is no voice not because they forgot to switch mic but they didn't want anyone to hear what went on before the first officer took control.
I mean it was a standard engine-out landing, I wouldn’t say a hero since a passenger literally died but I’d say good job on both pilots for doing their job and remaining professional.
So true! The most brilliant aviation channel..full stop.
Only moving forward. No blame just learn.
Incredible human being
I do my best to try and create as good content as possible for you guys!
@@MentourPilot I disagree. Replace “try” with “succeed” and then I agree :)
I was actually sad to hear she did pass away.
I don't know how I would handle something like this.
Goes a long way to show what these air crew are willing to do and how they train so hard to be that ready for anything.
Condolences to the passenger's family, may she Rest in Peace, Blessings and love to all else involved.
The captain got all the glory but this FO was a freaking rockstar.
I agree
That seems a little harsh to the captain, but I agree that the first officer was superb too
The male would have not been able to be as successful if he wasn't being led by a BRILLIANT FEMALE CAPTAIN!!!
@@IconoclastXjust because they are a female don’t mean they identify as a man.
And she deserved all that glory. The FO deserved recognition too. BOTH were amazing.
Although a tragic fatality happened that captain and first officer was amazing. That’s what 17,000 hours in the seat will get you,
Very sad to hear about the killed passenger. I so hoped she could give an accounting of her experience afterwards. What an amazing story and what a nightmare it must have been for people to watch a fellow passenger be pushed out of the window and to perish afterwards.
Yeah, one passenger aboard this flight later sued SWA for emotional trauma from PTSD. They settled out of court.
I used to be obsessed with Seconds from Disaster, but I'm obsessed with this show !!! He explains in Great Details of the mechanics of the plane so by the time he speaks about the accident, you will have a FULL understanding of the actual seconds from disaster !!!! Im obsessed !!!
Wait'll you find Forensic Files...see season 1. The Jc Penny wearing kid who gets kidnapped and the woodchipper murder. He was a pilot. Throws his frozen wife into a woodchipper
This series is one of the greatest on UA-cam. You are one of the big reasons I have become such an air traffic enthusiast, listening to Live ATC while studying and such funny and quirky things.
I have not been on an airplane for a good 3 years now but I used to fly a ton since my family moved from Germany to Japan and we got to fly back twice a year. I have never had any fear of flying and you would think this series might change that, but the exact opposite happened. Whenever that day may come that I get to fly again, I know that the air travel industry is one of the safest in the world.
Thank you and keep it up 😊
Thanks for that vid. I heard a recording of the ATC / pilots communications and always was in awe of the coolness in her ( and sometimes his) voice during communication. Same goes for the ATC who was shocked and re-asked when he was made aware of "one passenger sucked out" but quickly pulled together.
VERY well done everyone involved. Plus, to me, it shows why its better to have humans instead of computers. I know the statistics, But I'll take a cool, well-trained human (military-) pilot over a computer ANY time.
I really enjoy this channel. It's so nice that the focus is on a detailed analysis of what actually went wrong and how people handled the situation rather than other air disaster videos which spend most of the time interviewing the victims relatives.
I was feeling comforted that most of these are from decades back. Not this one! Sadly accidents still occur of course but far less frequently. The 737 max being a tragic modern example too. Great content as always
MCAS was just a piss poor implementation of a decent idea, made even worse by Boeing and the FAA deciding to cut any mention of the system out of the manual. Later testing revealed that the Max didn't even need something like MCAS, which means Boeing didn't actually bother to do enough testing and just decided the Max needed a system like MCAS just because the nose of the aircraft got pushed up slightly during certain maneuvers.
You must be one of the best pilots by now, because you've read through so many NTSB reports and explained so many different issues and functions on so many different types of aircrafts! Only those who can really explain things know their stuff! Great video as always.
He is a certified flight sim instructor and when you watch other/older videos how he got into this field, you realize that he is really an aviation nerd, that loves his job but also educating.
He is also a great leadership personality - he highly respect his cabin crew as part of his team. Listen closely and/or compare with other incident youtubers - Peter here praises anyone that is involved in managing the situation, not just the pilots role. He also feels happy when a junior first officer points out a mistake to him - to him it means that the cockpit atmosphere and roles (pilot flying and pilot monitoring) are correct.
@@sarowie Yes, all good points! He is quite the engaging teacher, and my husband and I enjoy listening to him very much.
And thank you, Michael, for mentioning that his name is Peter. In all the hours we've listened to him, we've never heard or read it. Nice to have a name to put with his face and voice!
I expect that many pilots read many accident reports but when you need to explain it to someone else, then you gain an even deeper understanding.
I started putting these videos on to have something playing in the background while I was going to sleep, after I first came across the channel. It quickly became a problem though, because I was staying up longer and playing a second or third (fifth...) one. Great content, and fantastic presenter.
So used to seeing stories where the flight crew make inexplicable decisions, great to watch one where they had to make some tough calls but ultimately did the best they could do. Can't imagine how scary it would have been in the cabin, not only knowing something was wrong but also physically feeling the vibrations & the wind/noise. And not hearing much from the flight crew (understandable but nerve-wracking).
Captain Shults said in an interview that her husband, also a Southwest pilot, was originally scheduled for this flight but that she traded with him. If I were her, I wouldn't let him live that down. What a boss.
She can have it! No way would I want all the investigation reports, hearings, etc. not to mention actually handling the initial response.
Captain Shults did an amazing job. The fact that she chose visual approach to get down as quickly as possible was spot on. After all , she used to land on carrier decks in rough seas. Sad about the passenger that died, but great job from everyone.
yes just mentally abuse your husband because the company switched you to fly the plane cool
After 30+ years in aviation alongside my husband, I can guarantee that comes up in their daily life!
"I think you should take my turn doing the kitty litter today Hon"
"Pffft"
"Remember that shift we traded?"
Oh, so many uses for that!
I would not let him live that down...
Meaning?
Outstanding, professional and entertaining breakdown as usual. One thing that kept coming back to me everytime you were describing the situation the pilots were manageing that you touched on a few times but I feel could have been right at the forefront of the pilots mind during this incident is the fact that they had in order a loud noise followed by severe vibrations, the loss of engine one, a sudden bank to the left, capped off by a sudden loss of pressureization. So they know that what ever happend to that engine also pierced the airframe. For all they know they could be missing a large section of the fuselage. Also as we've seen with past incidents sudden loss of cabin pressure has a tendency to rapidly degrade the structural integrity of the air frame putting not only thier air worthiness at risk but all the potential damage of crucial flight controls such as hydrolics. I'm reminded of the incidents with the rear cargo door not being closed properly leading to the collapse of the cabin floor. Iforget which airlines that was. I'm sure you know
Mostly, DC-10's - American 96 (Windsor Incident) and Turkish 981 (Paris crash).
A "large section of the fuselage", not really, they would certainly have felt a lot of additional drag from that, as well as a huge amount of wind noise.
They also know that the wing structure isn't terribly compromised, because again they would feel a loss of control or additional drag, and they would notice any significant fuel leak on their instruments.
Additionally, hydraulic problems are rarely subtle. Hydraulic lines are at very high pressure, if they're compromised they fail quickly. Again the pilots would know this due to pressure alerts or degradation of control.
But it's certainly true that the overall condition of the plane is suspect. Rapid cascading of problems is common in aviation accidents, and it's always a good choice to get the plane safely on the ground.
Im addicted to this channel I recently moved my family to Florida and I fly back and forth weekly Ive always been afraid of flying but watching your videos has wased the anxiety.
Man, anytime a see a Mentour video I know it’s gonna be a great day! Keep up the great work!
Thank you! That’s so nice to hear. I hope you will like this one
"Put your own mask on first, before assisting anyone else." I always love the wisdom in that pre-flight message about tempering empathy and altruism to the reality of your situation.
This is one of the first thing I was taught when I did a class of "first aid at work" (not sure how to translate it) : "make sure that the situation is safe/secured for YOU before assisting others" Because, yeah, if you rush carelessly to help, then instead of one saved victim you may end up with two dead people.
And in real life too. You got to help yourself before you can help others. You can't pour from an empty cup.
Love that Captains energy and confidence. Love the first officer's prudence in speaking up. Love the cabin crew for all they did. What an amazing crew to have had to such a scary event.
That "Nope, we're running it" moment is so good. That's when you know you either have an ace with you, or a joker LOL. She was an ace.
I expected nothing less of a Naval fighter pilot. What a legend.
I remember this incident and I also remember the video Mentour did on this incident the day after it occurred. It was a bit different, as he mentioned that he normally doesnt do videos on incidents that doesn't have a completed final report but in that video, he told us about how the pilots did a fantastic job in managing the situation and now seeing this video, explained in detail, increased my respect for the crew even more. As an aspiring pilot myself, I hope I can one day be as amazing as the crew were on this flight.
Thank u Sally for choosing to be an airplane pilot. We need more female role models in this career.
@@paulazemeckis7835 Thank you for your support!! One of the reasons I want it become a pilot, excluding my love for aviation, is to break the stigma that this career is a male suited one. Even my own family and parents think so, so this is an extra boost for me to pursue my dream.
@@sallykristinevarne I'm a female software engineer. There are always people with a stigma but with more and more women acting with professionalism and integrity we will break these stigmas together
Good luck with your aviation career, Sally! Our niece is a commercial airline pilot and I will fly with her any day of the week.
Best of luck to you in your chosen career, Sally! Sure you'll be awesome. ❤️
Man.. this is so inspiring but so very sad. The way everyone came together to try and get her back in, the pilots landing and remaining calm, the cabin crew's selflessness of giving up their seats..
The Captain not getting snappy with the First Officer for repeatedly suggesting following standard procedure when she was certain that getting the plane on the ground soonest was the priority is impressive.
Both pilots did an amazing job. While I appreciate a strong willed and assertive FO not afraid to remind his Captain of the details. It’s pretty clear that the Captain knew 100% what she was doing. She was a long time incredibly experienced Navy pilot. With 1000x more training in flying and landing a compromised aircraft than anyone would ever get in commercial simulator training. She treated her plane gently, assumed likely points of failure, and got it safely on the ground as fast as was possible to safely do. She traded runway distance and a higher landing speed in order to not put any increasing stresses on her unknown but compromised airframe. “What systems do I know with certainty that I still have? And can I land it with just those systems, without bringing any other unknowns into the mix?” She knew she could compensate and correct for a partial or one sided flaps failure at flaps 5. She knew she could not at flaps 15. So you land with what you know you got, not what the checklist assumes you might have. That’s Military Training bordering on Test Pilot skills.
Yes, fly in to the ground.
I think, because both of them were military pilots, their differing backgrounds came into play. She was a naval aviator who flew fighters and he was an AF pilot who flew heavies, the E-3 being a 707 varient. He generally had more time to diagnose an issue that she would trying to land a fighter on a carrier.
Cpt Tammie was one of the first female fighter pilots, and later became a flight instructor for F/A-18's. She was awarded a bunch of military medals, and commanded an air squadron.
Also, all those hours under her belt on type, that certainly helped. She would've been _extremely_ familiar with the dynamics of the 737, and relies greatly on her 'gut feelings' (experience distilled by the brain into intuition).
I reckon both pilots had those checklists memorised anyway and were likely going over them mentally :)
Just want to mention that these mentour vids where he is constantly complimenting the pilots on there decision making are really nice to watch
A passenger is dangling halfway out the window... not worthy enough to call a MayDay. That's just what you get for flying coach.
To me it makes sense that the captain wanted to land at a higher speed. It reminds me of the El Al 1862 crash, where the pilots were unaware that engines 3 and 4 (B747) had fallen off, damaging the right wing. When they reduced speed and set flaps they lost control. Needless to say they didn't make it back to the runway.
Oof..
Also, with a damaged wing the low approach will have increased ground effect thus reducing the risk of a stall.
It was the worst Aviation accident to occur in the "the Netherlands".
@@andrew_koala2974 you write it like the Netherlands aren’t real, do you know something we don’t?! 😆
@@TS_Mind_Swept That wasn't the worst part... if it's the accident I'm thinking of, it crashed into a mostly occupied apartment building. I forget the total, but it was at least 40 dead on the ground.
Last night, I finished reading, Tammie Jo Shults book, "Nerves of Steel". It is the story, sometimes harrowing, of her life, especially in a mans world, in the military. Her treatment as she rose through the ranks was absolutely appalling. Even when she joined South West the misogynistic attacks continued. But with her strong faith & solid family background she stood her ground to gain her captaincy.
It was a pleasure to view your video especially with the detailed engine analysis. Thanks. keep up the good work.
Must be hard sleeping your way to the top and get special treatment. Then write a book about your struggles
@@willnill7946 This is a disgusting comment and you should be ashamed. This is straight out of the incel handbook.
@@willnill7946 Based on her performance during this flight, I would say any promotions she got were well deserved.
@@willnill7946 Is there any evidence to support this claim?
As always, you explanations are clear and precise. Regardless of aircraft knowledge, experience, or even interest ; I think almost all of us learn a lot from your presentations.
What is interesting is the FO was making recommendations about the situation to the Captain throughout the incident. He was making sure in the middle of crisis that something critical was being overlooked by the Captain. Even if the Captain decided against his recommendations he was helping the Captain stay aware of and on top of the situation. Many incidents were probably worsened by the Captain losing full situational awareness and no one prompting the Captain to maintain situational awareness.
The Captain had to make difficult decisions in the middle of a real mess. She relied both on her training and experience to keep the incident from spiralling out of control. Her decisions and actions saved lives along with the rest of the crew.
I was thinking the same thing: excellent CRM. Even the sharpest people can lose awareness of one thing and another when things are going pear shaped, so mentioning them was a very valuable input. Both pilots were responsible for the safe landing.
I hope the Captain and the FO was rewarded with some kind of commandation for their simply heroic performance. I guess it was just simple luck that the uncontained engine failure did no damage to the wings or any crucial structure like the tail; A window was knocked out, and that unfortunately led to the death of the passenger. Thousands of aircraft take off and land everyday without incident, but when things do go seriously wrong it's simply amazing how many times the pilots land their crippled airplanes safely with no loss of life. Another amazing story Captain Petter, told and explained as only you can.
Why don't airplanes have aerodynamic cameras on the outide skin of the plane pointed towards the engines, wings and bottom of the plane so the flight crew can see the condition of their airplane at all times on a small cockpit televison monitor? I've wondered about this for years. It wouldn't be hard to do and it would give the crew visual clues about what is gong on with their airplane.
It does not even have to be on the outside, it can be in the window frame. It would be enough for the basic idea.
For the same reason your knees (if you're over 5'10 height) scrape against the seat in front of you in economy class, WEIGHT. Cameras= Wires=Pounds. Sure on one airplane its maybe 5-10lbs, but over 100 airplanes that is over 500lbs of weight that isn't necessary. Your government doesn't care about your life, what makes you think plane manufacturers do?
*$$$$$$$$!* *That's 'Why' no cameras*
( *I agree 100% there should be cameras relaying 'live feed' via wireless or fiber-optic cable so the crew can see 'What in hell is making that banging sound or whatever'* )
Also deployables floating black boxes (in case of underwater crash)
@@carlyvalente *They do have positive bouyancy, but they are attached very sturdily and in the great depths of the oceans would never 'come-up' because the pressure is too great*
__________
( *Even the corpses of the men aboard the 'Edmund Fitzgerald' that sank to a depth of 900ft. in Lake Superior never 'drifted up' from almost 20-atmospheres of pressure* )
Props to the pilots & cabin crew. So sorry about the lady. With all the success handling the engine failure this freak accident caused a loss of life, just crazy. What are the odds of a piece taking out the complete window.
Even more sobering is that without the injury-fatality we might never have heard of it.
@@flagmichael This was 2018, right?. Pretty sure the passengers would have told the story on social media.
@@flagmichael there would always have been a full report by the aviation authorities.
@@Firebuck There are many news that won't get to you everyday.
@@Capecodham You're hilarious.
Even when you can tell he would have handled things differently, he always remains a class act and never outright criticizes the actions of the crew. Instead he gives insight into why they may have chosen to do things the way they did in a constructive manner.
I am always scared to fly. Your videos, though sad due to the accidents, help me understand the level of training pilots have and the safety features built in to our airplanes. Thank you for your expertise and for all the complex video modeling you do. It’s amazing that you also have time fly planes ✈️ ! Much appreciated!
Thanks for the detailed analysis. I love how you talk about each step of the checklists, handling which makes each decision made more interesting. Really makes you aware of how a few strategically placed cameras on the plane would be very helpful for the cockpit crew to know the state of the aircraft. I wonder if she might have been more willing to do the checklists if she’d known the wing was OK? When she flew f-18s she would have had a wingman to check out damage. Seems like a $50m aircraft should have more cameras than a Toyota Camry?
I often wonder about that. So many of these accounts hinge on what is _not_ known for lack of being able to see. I hope new designs include a number of cameras that could be selected for a view of engines, flight surfaces, fuselage, and landing gear. It would be useful to have views of cargo compartments as well, but even just the exterior ones would be great.
Yes I agree- it does strike me that alot of aircraft are relatively old, small digital cameras have improved enormously in the last 10-15 years (probably due to mobile phones). There was another incident where Mentour mentioned that the report had recomended the fitting of cameras but it hadn't been actioned - Peter said he'd written to ask for a reason but hadn't had a response at the time of the video (perhaps there will be a future one on this?)
I think due to the size, complexity and cost of designing and building planes it will always take many years for no tech, improved tech and new concepts to make it through to the planes that are actually flying and carrying passengers and cargo to evolve and integrate such systems. Many domestic airlines can not afford new planes and have quite an ageing fleet. Even the big international carriers are flying planes at least a decade old most of the time.
It may seem simple to just add some cameras but then you need to somehow integrate a console in the cockpit to view the feeds and switch between them but sadly that is not a simple thing and retrofitting planes with such a system would be very expensive and when you add that factor to the relative rarity of the system needing to be utilised and you have the situation we have now.
Airlines are struggling on the brink, especially now with Covid they just couldn’t reconcile the cost to benefit of such a system.
@@RoadkillbunnyUK that's a very controversial yet logical explanation. Thanks for the contrasting perspective 👍
Juan Brown aka UA-camr blancolirio did a great interview last year with Captain Chris Behnam of United 1175 fame. He was over the Pacific when his 777 suffered a similar explosive engine failure that ripped off the engine cowling. After 45 minutes over open ocean he managed to land at Honolulu The one part of his story that always strikes me is they had a third man in the cockpit that day. A new 777 pilot who had hopped aboard for some observation time. They sent him back into the cabin to look at the wings and engines. He came back with iPhone video of what they were dealing with. Which really helped. I forget if it was this one or the second near identical failure on a United 777 over Colorado a few months later, where they discovered a piece of the fan blade embedded in the outer pane of a passenger window. Just millimeters from causing a cabinet depressurization.
I don't know anything about aviation but these accident videos are so interesting and I learn a lot of information about these accidents that are omitted in most stories. Thanks you for these high quality and in depth videos!
It’s unbelievable and absolutely unacceptable how a failure like this can happen. But absolutely brilliant work from the pilots, cabin crew, ATC and other passengers
Incredible pilots. I remember this event clearly. She's a hero, he's a hero. Amazing work, would shake their hand and salute them.
I appreciate that you take the time to explain some of the thought processes and reasoning behind the captain and first officer's actions. From the strict perspective of checking off boxes, it might look like there were tasks that got neglected. However, when put in context of what's actually happening and the experience of the crew, their actions are justified even if they're not necessarily ticking every box.
Some of us think more about the joys of flying than about how to handle such emergencies. Tine for another attitude adjustment. What an awesome Captain
With the stresses put on that body I’m surprised the seat belt managed to hold her, I’m sorry for her family’s loss. How the pilots were able to land the plane under those conditions is a testament to the training they receive
Seat belts are incredibly strong, they are designed to be capable of holding in the region of a couple of thousand kilograms. Mostly this is because aircraft seatbelts often use the same material designed for automotive use thus designed to hold an adult human body in place under a sudden deceleration of 30-40g's or so. That is to say the equivalent force of lifting 2,000-3,000 kg or so your typical car seat belt could at least in theory be used to lift the entire car. Granted balancing it on such a narrow belt so it didn't start to slip out and fall that way would be another matter. But this really is the same sort of high tensile materials used to attach heavy loads to the hook of a crane or keep a few tons in place on the back of a flatbed truck. It really does take a hell of a lot to overwhelm them certainly nothing that could be overcome by 4 adult humans (2 cabin crew and 2 helpful pax) would actually be close to stressing the limit of a modern safety belt. The main risk would be if the pax had slackened the belt too much so they could potentially slip past it, snapping it takes a lot but you can absolutely slide past it under enough stress if it is loose enough.
@@seraphina985 The tragedy here is if the seat belt was on properly she'd still be alive. Wear your seat belt all the time you are seated, lights or not!
@@hairyairey Is that in the report or just your opinion?
THEW FIRST OFFISIRE ALMIOST GO TTHEM KILLED AND WANTS TO GO SLOWE AND FLAPS 15. HE IS FANGEROUS AN DHNEED TO BE P[ERMANELY BANNED FROM ALL AIRPORTS WORLDEWIDE!
Did she die of hypothermia primarily?
Hats off to the crew! Flight attendants and pilots knew they were working with a limited window of time to take back control and get everyone to safety
The crew you described is exactly the kind I want to know is in the cockpit.
I've been hooked to your channel for a few weeks now, I really think the standard of production and the level of detail you go into is head and shoulders above anything else. National Geographic should have you do their series!
Agree 1000%%%
I've heard the ATC/pilot communication for this incident, and the captain was cool as a cucumber through the whole thing.
Petter, you are indeed a perfect narrator in how you present yourself. Very professional and full of passion for aviation, im glad to know there are great pilots as you in our skies, thank you for your service and channel, high respect to you captain
It's like aviation but.... simple
You make these things incredibly easy to understand
Keep it up Petter
Now I feel justified of keeping my seatbelt on during the few flights I took during my life ... Thank you for another calm explanation of a very complex and scary situation! And my thoughts go out to this lady and her family ...
Absolutely. Most flights are uneventful, but incidents like this happen fast and you don't have time to think about fastening your seatbelt.
That's one of the major reasons I love Southwest airlines. The level of professionalism and skill
Yet they're negligent on maintenance?
@@thefabulousleowang 13 years ago and the problem was with the manufacturers lmao
Quite impressive how they managed to determine the six-o-clock position of the fan blade detachment.
Probably from where it impacted and stcatched
When something moving that fast impacts something else, it’s going to leave a very obvious mark
All they would have to so it simulate it in all positions and eventually they'd get the right position based on the place of impact.
Just say that you are impressed by something and the besserwissers will rush to explain it to you. Either they want to show off how smart they are or they want to make you less impressed.
Those accident investigators are pretty impressive at what they do that's for sure.
Oh gosh. I’m so so glad I saw this /after/ my southwest flight just landed 🛬. Thank you for the video
Glad you finished your flight ✈️ safely !!
Hope you had a nice flight. Enjoy the video
Southwest are an incredibly safe airline. Up there in the top 10 safest world wide. Their crews are amongst the best of the best.
Southwest flies over a million flights/year, and they've been flying since the 1970s. This passenger is the only person who has ever died on a Southwest flight. One other boy was killed by a Southwest plane that broke through a fence after landing and struck an SUV he was riding in, in 2005.
The last time I placed an order for take out I sound more stressed then CDR Schultz did. There is an interesting fact, this was the first time the NTSB reviewed a CVR and did not hear a single explicative from the crew. While some may question the omission of checklist items the crew did the one thing that was vital... THEY WERE AVIATING, the checklist is there to assist the pilot, it is not a substitute for good airmanship, decision making & CRM.
Check out Tammi Jo's book, Nerves of Steel. The title is from what the paramedic who evaluated her said after her vital signs were measured; it was not something which she attibuted to herself. The ATC transcripts do not do justice to just how professional she was... you need to listen to the actual tapes.
I appreciate you so much for giving us these videos. Even though these incidents involve injuries and fatalities, your explanations show how aviation safety is a priority and how it continues to positively evolve.
I love seeing fantastic CRM in cases like this. Props to the first officer and captain for preforming their assigned duties as well as they did.
also kudos to the crew, must be absolutely terrifying to do an emergency landing with one engine being sat down on the floor, no seatbelts… even if it was the wrong call in case of an emergency evacuation, flight crew will do everything to make sure as many people as possible make it out of there alive
That stat at the end, one fatality in nine years on US domestic flights is impressive.
Hard to imagine a safer way to spend a few hours. Was a time when people pointed out how safe aviation is compared to travelling by car.
Beginning to wonder if it's safer than staying in bed.
No because you still have to take some sort of transit to and from the airport. That's a reasonable risk, but it's not safer than staying in bed.
@@mal2ksc Depends on whose bed you are staying in. If it's with the neighbour's wife, then all bets are off. 😠🤕
Also the first fatality in all of Southwest's history, which at that time I think was 47-48yr of flying.
@@laner.845 I was hoping he would mention that! Unblemished record until then.
Petter, Captain Joe, Dutch Pilot Girl and Kelsey (74 Gear), have made me more confident about air travel. They show their professionalism, skill and knowledge that put me at ease. Sadly it is the unprofessionalism and dishonesty of Boeing and similar and also the FIAA that bring the fear back up.
I am now booked on the QM2 back to England.
Great deep depth analysis of this well known incident. Thank you. I wonder if the fact that both the captain and first officer were ex-military contributed to the successful outcome? Also, it's interesting to note that despite their military background, there was a heathy display of CRM - the FO was not in then least bit intimidated to challenge or question the captain's decisions, yet he was able to accept the captain's decisions.
Just found this channel. Terrific play by play description of aircraft emergencies. Has me on the edge of my seat-better than a movie! I’ve flown over 4 million miles and this is chilling what can happen but hasn’t.
Did you hear the story that the woman in the aisle seat originally sat in the window seat, but she knew she’d have to use the bathroom as soon as the seatbelt light went off… so she moved.
Yes, I read a lot of passenger stories during the research for this one. Incredible
The only thing I can say about this incident is that we could not have had a better PIC, pilot in command. She handed this situation to perfection.
So sorry for the passenger in that window seat.
Great explanation of the reason of impact of debris violating of window 14.
1 in trillion events. Praying it never happens again.
Thanks for sharing. Happy subscriber😀.
Thank you Chris!
Calm demeanour and skill from pilot, quick action from crew and bravery and comradely from passengers helped minimize the situation and prevent a tragedy…. Very sorry for the lady who passed away, may she RIP🙏🏻
As always, your videos are articulate, very detailed (yet understandable to the layman) and your presentation of the story keeps you interested until the end. Keep it up and you'll be at a million subs soon dude.
To anyone who knew the lady that passed, I'm sorry for your loss.