I just received my Furnace! Super excited to put it together and fire it up, but one of the holes in the plastic portion of the leg for the screws does not have the metal receiving end inside. Therefore I cannot attach the thin aluminum rod to the back legs. I haven’t found any purpose for these aluminum rods and they are not shown in your assembly video. According to the assembly instructions one rod would sit between the small top shelf and the base of the unit on both the left and right sides. Not only are they not shown in this video but the manual doesn’t explain their function. Are these rods needed? Given I cannot attach one due to a missing receiver, I’d be happy to forego attaching if they’re not necessary. Do I need to get a threaded receiver or can I skip that portion of assembly? Any help would be appreciated!
I'm so sorry to hear this! Please contact our lovely customer care team who will be able to provide you with assistance :) 1300 HESTON or customercare@shriro.com.au
It's not a bad bbq but you guys should make a bbq with quick clip on assembly and disassembly because I live in an apartment and have not much space so it would be good to have a bbq that you can just pull out and put back quickly also you guys should create a bbq with the gas option that heats/burns the coals and when the coals are burnt/red/hot you can turn the gas off and maybe make something with a solar option would be cool as well like a solar exhaust or light and if the sun is not available it should be able to be plugged in or even the heat that is produced, put a system inside that you can use that heat to convert to electrical energy you can use it to charge your phone if you're stuck somewhere you can't get electricity
I just received my Furnace! Super excited to put it together and fire it up, but one of the holes in the plastic portion of the leg for the screws does not have the metal receiving end inside. Therefore I cannot attach the thin aluminum rod to the back legs. I haven’t found any purpose for these aluminum rods and they are not shown in your assembly video. According to the assembly instructions one rod would sit between the small top shelf and the base of the unit on both the left and right sides. Not only are they not shown in this video but the manual doesn’t explain their function. Are these rods needed? Given I cannot attach one due to a missing receiver, I’d be happy to forego attaching if they’re not necessary. Do I need to get a threaded receiver or can I skip that portion of assembly? Any help would be appreciated!
I'm so sorry to hear this! Please contact our lovely customer care team who will be able to provide you with assistance :) 1300 HESTON or customercare@shriro.com.au
It's not a bad bbq but you guys should make a bbq with quick clip on assembly and disassembly because I live in an apartment and have not much space so it would be good to have a bbq that you can just pull out and put back quickly also you guys should create a bbq with the gas option that heats/burns the coals and when the coals are burnt/red/hot you can turn the gas off and maybe make something with a solar option would be cool as well like a solar exhaust or light and if the sun is not available it should be able to be plugged in or even the heat that is produced, put a system inside that you can use that heat to convert to electrical energy you can use it to charge your phone if you're stuck somewhere you can't get electricity
What’s wrong with you?