The Secret to Business Writing: Crash Course Business - Soft Skills #3

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  • Опубліковано 26 жов 2024

КОМЕНТАРІ • 147

  • @nantukoprime
    @nantukoprime 5 років тому +264

    Most important thing I ever learned regarding business:
    If you have an important conversation, Slack chatter, or meeting, follow-up with an email summarizing things to all concerned parties. Especially when it comes to what you have done, what needs to be done that was agreed upon, issues that have come up, and any changes in schedule or scope. This gives an approximate date/time of the event, and is crucial to protecting yourself later if the topic gets revisited with office hearsay/politics added on.
    It also helps you with your peers, as no one likes doing meeting minutes. For the more cutthroat out there, it also lets you get first shot at defining the narrative following the event.

  • @somedragontoslay2579
    @somedragontoslay2579 5 років тому +83

    "Put your subjects before your verbs and limit your use of 'to be's".
    That's a good quick summary of active voice for beginners.

    • @thewrastler
      @thewrastler 5 років тому

      I always get called up for using passive voice (by Word) but never really understood it until this video!

    • @somedragontoslay2579
      @somedragontoslay2579 5 років тому

      @@thewrastler I don't blame you. Voice is a monster that even the most experienced linguists are afraid of, and the school system does'nt help. But this will suffice for most people's goals. Just bare in mind that this is not 100% accurate and only applies to English, other languages manage it in different ways.
      But yeah! Live your life and be happy!

  • @armorsmith43
    @armorsmith43 5 років тому +54

    A good book on this is “Style: Towards Clarity and Grace”. Especially for Engineers.
    There’s a free pdf online as of March 2019

  • @elsa9532
    @elsa9532 5 років тому +170

    I l o v e how this series is presented. Please bring this presenter back

  • @beingpras
    @beingpras 5 років тому +47

    Wow ! Thank you for this class. I'm going to business school right now and they are going to start with the same topic. This is really helpful. 🙏

    • @najrenchelf2751
      @najrenchelf2751 5 років тому

      The Freedom Universe, success with that! 😊
      Cheers from Ireland. 🍀🇮🇪

  • @Sandralexandras
    @Sandralexandras 5 років тому +12

    As a non-native speaker new student who just start to study marketing, it's really helpful! Thanks! CrashCourse!

  • @joewilson3393
    @joewilson3393 5 років тому +16

    Another important business skill I hope this course covers is the benefits of Journaling. Which would be taking the time to write down conversations you had, success, failures, and lessons learned. Reviewing them months or years later, or in the event of an issue, will be very helpful. After all, do you remember the details of what you did 4 months ago? I know project managers that keep daily journals and review them regularly to check their development progress.

  • @colleenanne4032
    @colleenanne4032 5 років тому +6

    You are my new fav human. You have a seamless and relaxed way about you that makes the information easy to remember. Thank you from a nearly 50 something looking for a healthy workplace. Thank you for all of the research that goes into these vids.

  • @anagha1605
    @anagha1605 4 роки тому +6

    Gosh, Evelyn I love your style of presenting! I train on Business Writing, and yet, I found enough to take back with me from this video. This kind of value add is exactly what makes Crash Course phenomenal.

  • @Nico.Robin7
    @Nico.Robin7 5 років тому +45

    I don't know much about business but I like listening to you.

  • @TheVexinator
    @TheVexinator 5 років тому +33

    This is mostly good advice, but point #3 is generally horrible advice (disastrous in some business sectors). Project confidence in your abilities, do not express confidence in statements that you are not actually confident in. Otherwise, sooner or later you'll either make a serious mistake or face someone who is more knowledgeable about a topic and your poor judgement (in expressing confidence in something not worthy of that confidence) will sour your relationships both with customers and colleagues.
    Being successful in business does not require being deceitful. Sometimes it helps, but it's not a necessity. Better decisions are available when the decision makers have the correct relevant facts.

  • @beatahuszti1902
    @beatahuszti1902 4 роки тому +5

    Evelyn. You are so so good in this quick tutorial. It was clear, enjoyable and helpful. Thank you!!!!

  • @hassenfepher
    @hassenfepher 5 років тому +2

    Acronyms!: i use a lot of acronyms in my job. like, ~40% of the nouns i use at work are acronyms.
    to battle this, i edit the auto-correct options in Microsoft word, which is the word processor i use, to auto-correct things like 'eac' to 'Exchange Admin Center'.
    this way my clients, and coworkers alike dont have to look up what im talking about, and i dont have to write it out either.
    also, bulleted lists are great in tech industries. they go a step further than headers to break down sentences into digestible bytes. because reading is for English majors.

  • @steshka1015
    @steshka1015 5 років тому

    I searched the best UA-cam in Google search, and I'm lead here. Well, after watching one video,I agree. Very educational. I like it. Clean and precise.

  • @s_SoNick
    @s_SoNick 5 років тому +1

    Seeing the Who/What/When/Where/Why/How reminded me of my old boss, he was always on about "The 'Ws' and 'Cs.'" and even had a poster printed up with them on the back wall. The Ws were of course what was mentioned, the Cs were Consistency and Clarity. I studied how everyone else was writing e-mails and the daily briefings that go out to the company's board members and got frequent compliments on my formal writing, but every time someone else would mess something up we'd all get a 15+ minute lecture on the Ws and Cs when he got into the office haha.
    I also really like the analogies in this series! I know this isn't the most recent video in the series, but I've had them randomly come up from UA-cam's recommendation engine and I've enjoyed every one of them that I've watched!

  • @BrightIdeaPony
    @BrightIdeaPony 5 років тому +17

    something funny I experienced when watching this video:
    during the part where it talks about "How to Limit Word Count", point number 2 "don't bury the lede" in particular, I was so sure that lede was supposed to be spelled "lead", and thought to myself, "did they really just leave that in and nobody caught it even during post-production?...."
    Then during the part where it says "check for typos" I thought, "oh my goodness, did NOBODY check for typos in this case? I have to see whether 'lede' is a word or not and if it isn't, I'm gonna be super helpful by writing a UA-cam comment pointing out that subtle spelling error."
    ...Lo and behold, I discovered "bury the lede" is a correctly spelled phrase dating back to at least the 1970s, and I'm so glad I did my research before making a fool of myself and correcting a professional team of video-makers who do their jobs extremely well.
    TL;DR ~ a perceived typo taught me a little something extra besides the valuable information on writing for business that I came to this video for.

    • @chillsahoy2640
      @chillsahoy2640 5 років тому +1

      I was actually thinking the same thing. Ended up checking whether lede was "a" correct spelling at all, and if it actually meant what the writers intended in this context. Even now, Chrome is underlining it in red, thinking it's not a real word.

    • @uskixs
      @uskixs 5 років тому +1

      OMG! That is exactly what I was thinking ... I was about to go check that spelling especially after she made the point about spelling :) ... too funny!!!

  • @karthickraja2436
    @karthickraja2436 Рік тому

    Thanks for the Valuable and Knowledgeble Content Team, I really Appreciate that, Do More to bring positive outcome from the Society !

  • @RangerRuby
    @RangerRuby 5 років тому +1

    Ug! I simply cannot get over the cuteness of the new intro. It just looks and feels so realistic while being cute. Or maybe I'm weird. (That's probably it)

  • @ElizabethMcKinney-wi3gk
    @ElizabethMcKinney-wi3gk Рік тому

    Love the video it make it a little more understanding to me very important in the business world

  • @AnjolaoluwaAwe
    @AnjolaoluwaAwe 5 років тому +44

    I love how Evelyn hosts this 😁

  • @thoughts4coffee
    @thoughts4coffee 5 років тому

    I have so many coworkers who don't spellcheck their emails and chats and it drives me absolutely insane. Especially when they type "can" when they mean "can't" or "did" when they mean "didn't". It completely changes the meaning of what they said, and now I have to play detective and figure out what words were intentional and which were mistakes.

  • @harm3825
    @harm3825 5 років тому +3

    Love this series, keep it up!

  • @shahriariftekhar2558
    @shahriariftekhar2558 5 років тому +3

    Please make video on Law,Ethics and Human Rights

  • @eman_dotti9371
    @eman_dotti9371 5 років тому

    Thank GOD someone made a video of this!

  • @jessgatsby
    @jessgatsby 5 років тому +2

    Love how you low key came for those recipe bloggers.

  • @najahramlan
    @najahramlan 4 роки тому

    Love this. Am going to make students view this during MCO. Thank you.

  • @AshWarriorAshes
    @AshWarriorAshes 5 років тому +7

    Omg Bob's burger reference love it

  • @camiloiribarren1450
    @camiloiribarren1450 5 років тому

    Yep! Back when writing was an art and the best way to contact someone.

  • @PokeProfSunny
    @PokeProfSunny 5 років тому +4

    I needed this like yesterday >.

  • @laurenw.8178
    @laurenw.8178 Рік тому

    Tina from Bob’s Burgers in the Thought Bubble was perfect 😂😂

  • @Chuka_lupin
    @Chuka_lupin 2 роки тому +1

    Thanks!

  • @kgp1958
    @kgp1958 5 років тому +2

    Ooh. Ooh! Now do policy analysis for my undergrad interns....

  • @Vividlyvanilla
    @Vividlyvanilla 5 років тому +2

    I like this host bring her back put her in more vids plss😀😀😊😊😁🙂👍👋👋

  • @eman_dotti9371
    @eman_dotti9371 5 років тому

    You SOLD me from 1:32!

  • @drefloresca95
    @drefloresca95 5 років тому

    this series is SO GOOD! but why are the close-up shots cutting the top of Evelyn's head off? :/

  • @tophers3756
    @tophers3756 5 років тому +3

    One thing many people in the US have to learn when dealing with international associates is that not all cultures appreciate pleasant small talk or pleasantries at the beginning of business communications.

    • @korine86
      @korine86 5 років тому +1

      Topher S The US is actually considered one of those countries that are more direct compared to a lot of middle eastern countries which tend to do a lot more small talk first.

  • @Pankaj-Verma-
    @Pankaj-Verma- 4 роки тому

    Thanks for your kind help.

  • @chillsahoy2640
    @chillsahoy2640 5 років тому

    Did you just predict that the 13th Doctor will face off against Davros? You convinced me!

  • @lalibdihahs2965
    @lalibdihahs2965 5 років тому +1

    Great video! Also love the intro
    Soft music for soft skills, eh?

  • @jaylajays7198
    @jaylajays7198 5 років тому +1

    9:21 is so relatable

    • @Hartono25277
      @Hartono25277 4 роки тому

      Too bad most scientific and academic papers look that way
      (even though it's concepts and thoughts and research compressed already)

  • @JCResDoc94
    @JCResDoc94 5 років тому +1

    Twitter is important for honing skills succinctly. Communication skills require practice. Twitter is important for practice.

  • @Bassoomamor
    @Bassoomamor 5 років тому

    Thanks, this is a vital lesson.

  • @BUDDH4licious
    @BUDDH4licious 5 років тому +2

    I love you, evelyn!!!

  • @Vividlyvanilla
    @Vividlyvanilla 5 років тому +1

    I love your hair

  • @joshuaadams8240
    @joshuaadams8240 5 років тому +1

    W.C.E.F.T. and DFTBA you guys!

  • @kennethsulleza4282
    @kennethsulleza4282 4 роки тому

    This is awesome!👏🏻😊 Thank you!

  • @zeroamericanhero
    @zeroamericanhero 5 років тому +1

    Ugh! If only those dang zombies in my hometown shared my passion❤️ for pizza! 🍕🍕

  • @Brandonhayhew
    @Brandonhayhew 5 років тому +2

    Can an emotionally written book can it draw attention from the audiences?
    edit: if your done rechecking your written page, can you test it with your associate or friend if this makes sense?

  • @e-learning888
    @e-learning888 4 роки тому

    Thank you so much ma'am. Very useful lesson

  • @coffeeabernethy2823
    @coffeeabernethy2823 5 років тому

    BLUF, Bottom Line Up Front, is a good policy in emails, in my experience.

    • @kakikencing8390
      @kakikencing8390 5 років тому +1

      Can u elaborate ?..it seems interesting!

    • @coffeeabernethy2823
      @coffeeabernethy2823 5 років тому

      @@kakikencing8390 It's a military-ism; in a long email, it's common to have a BLUF right at the beginning, which is essentially the condensed point of the message; it's useful for situations where the message is sent to a large group, but it requires only situational awareness for some, and action from others.

    • @kakikencing8390
      @kakikencing8390 5 років тому

      Owh I see..thanks for the explaination

  • @rakaahimsa3924
    @rakaahimsa3924 5 років тому

    Thank you 🙏🏼. This video is really helpful

  • @dadequalcustody8350
    @dadequalcustody8350 4 роки тому

    Thank you

  • @Lazy_Llama
    @Lazy_Llama 5 років тому

    Already do most of what this episode says cause I dislike writing in general.

  • @skyeamberlove-a-peaceapoll8127
    @skyeamberlove-a-peaceapoll8127 5 років тому

    she is amazing

  • @armorsmith43
    @armorsmith43 5 років тому +1

    Is a more “involved” reader doing anything more than spending more attention to do critical reading?

  • @rdfi1823
    @rdfi1823 5 років тому +1

    It's not helpful to argue about the importance of formatting versus content. They're both important; however, formatting is what the reader sees before reading any word. If your writing is poorly formatted, no one will read it.

  • @user-vn7ce5ig1z
    @user-vn7ce5ig1z 5 років тому +3

    It stands to reason that these tips would also work for non-business applications such as dating. 🤔

  • @alphameetpatel
    @alphameetpatel 5 років тому +1

    Good.

  • @dezent
    @dezent 5 років тому

    This is good. Thank you.

  • @bbyjayxo
    @bbyjayxo 5 років тому

    Okay but like the fact that she referenced doctor who in this video.

  • @mariodavidpalacio
    @mariodavidpalacio 5 років тому

    Awesome. Thanks!

  • @nidhi-nb7ws
    @nidhi-nb7ws 5 років тому

    You guys should do a crash course cooking and get babish to host it

  • @RebelScout1
    @RebelScout1 5 років тому

    Bury the lede? Funny how I never knew how to spell this correctly. Ty

    • @RebelScout1
      @RebelScout1 5 років тому

      Except apparently the reasoning for lede itself was an invention in the 80s. They really mean a lead. Usage is so important though.

  • @jamieserfajuan7943
    @jamieserfajuan7943 5 років тому

    Love your humor 😍😍😍😍😍

  • @vaibhavtripathi4951
    @vaibhavtripathi4951 5 років тому +1

    I love you Miss.

  • @yogitalearningcentre4332
    @yogitalearningcentre4332 5 років тому

    Hey there I really like your information it will help me lots thank-you

  • @rozempire2843
    @rozempire2843 5 років тому +13

    See you on the internet somewhere
    else

  • @filmowczynia
    @filmowczynia 5 років тому

    Thanks! Also could you recommend some books about business writing?

  • @feynmanaruda8063
    @feynmanaruda8063 Рік тому

    Valeu!

  • @geoffreywinn4031
    @geoffreywinn4031 5 років тому

    Educational!

  • @elektrikhd
    @elektrikhd 5 років тому

    I used to teach at a school where the principal would "memorialize" things, meaning "to write a memo about." XD

  • @lah2008jb
    @lah2008jb 5 років тому

    I like your job

  • @gibberishname
    @gibberishname 5 років тому +2

    Evelyn, i like you a lot, but if you don't remind me, i very well MIGHT forget to be awesome!

  • @soronoc
    @soronoc 5 років тому

    I like Evelyn from the internet

  • @shaul542
    @shaul542 4 роки тому

    awsome

  • @bluejedi723
    @bluejedi723 5 років тому +2

    Grammarly is a free, awesome tool to double check your writing.

  • @kannan3801
    @kannan3801 5 років тому

    1.double check to avoid miscommunication, spelling

  • @marieleeart
    @marieleeart 5 років тому +2

    Romania?

  • @jamesakame9000
    @jamesakame9000 5 років тому

    Where's number 2?

  • @madhumitapaul436
    @madhumitapaul436 4 роки тому

    I am average English speaker not have so fluency in English, I got stuck when I engaged in a long conversation beacause of this I could not write good email. Could anyone help me how do I improve my communication and writing skilld, please reply t

  • @openmind5025
    @openmind5025 5 років тому

    what is a vent session?

  • @Sri_Harsha_Social_Guthikonda
    @Sri_Harsha_Social_Guthikonda 5 років тому

    Why is next video private .?

  • @bl00dhoney
    @bl00dhoney 5 років тому

    Hey cuz

  • @GOJOistheBESTuRAT
    @GOJOistheBESTuRAT 5 років тому +1

    ARMYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY

    • @GOJOistheBESTuRAT
      @GOJOistheBESTuRAT 5 років тому +1

      WHO THE HELL AM I DO YOU WANNA DIE I JUST WANNA FLY I WANNA GO

  • @RandomRighteousness
    @RandomRighteousness 5 років тому

    EVELYNNNNNNNNN?!??!?!?

  • @gabrielfagundes9208
    @gabrielfagundes9208 5 років тому +23

    Am I the only non native english speaker here?

  • @Shaunteetalkstv
    @Shaunteetalkstv 5 років тому

    Internet cousin, is that you?!

  • @ashleyhermamstyne1528
    @ashleyhermamstyne1528 5 років тому

    Third

  • @Somerandomguy524
    @Somerandomguy524 5 років тому

    Ugh I can't watch these, they remaind me of... well, my job...

  • @jarethtorres72
    @jarethtorres72 5 років тому +1

    First

  • @marieleeart
    @marieleeart 5 років тому +1

    Idk why I'm here

    • @i_smoke_ghosts
      @i_smoke_ghosts 5 років тому

      nor do we but thats ok make up tutorials are down there on the right >

  • @nathanpen1031
    @nathanpen1031 5 років тому +1

    You mean writing in Ebonics isn't a good idea?

  • @abohd836
    @abohd836 4 роки тому +2

    كويز رضا وينكم😂

  • @STMoody6
    @STMoody6 5 років тому

    The script probably should have read, "... explaining initialisms"

  • @neilcidial-masrysandagesid7796
    @neilcidial-masrysandagesid7796 5 років тому

  • @Subeechali
    @Subeechali 5 років тому +2

    Today I learned that it’s lede, not lead. 😜

    • @rezasanaei9770
      @rezasanaei9770 5 років тому

      Is it? lead is used as the opening sentence or paragraph!

  • @КузанФазан
    @КузанФазан 4 роки тому +1

    Booooo! The new doctor who sucks!!!

  • @wanderingrandomer
    @wanderingrandomer 5 років тому

    5:17 this is my generation, isn't it? Ugh, gross.

  • @LFalby
    @LFalby 5 років тому

    Hahaha! You made a spelling mistake! "Don't bury the lede". It should be "lead".

    • @midaro4420
      @midaro4420 5 років тому

      I thought so too, so I looked 'lede' up on dictionary.com, which lists it as an alternative spelling to 'lead'. Part of the reasoning behind the alternative is to distinguish the journalistic term from the metal.

    • @Adaginy
      @Adaginy 5 років тому +3

      Nope. Comes from newspapers, where the main point of the story is called the lede.
      ... to be fair, it did originally come from a deliberate misspelling. They called it lede to keep it from being confused with lead, as in, the thin lines of metal that kept the lines of type separate/aligned in a printing press. Bonus: Thanks to that, the amount of space between lines of text is called leading, pronounced ledding. English is a mess, yo.

    • @LFalby
      @LFalby 5 років тому

      Awesome! Thanks for the scholarly clarification.

  • @JustGaming-un6ph
    @JustGaming-un6ph 5 років тому

    Thank you