How to fix PS5 controller loose headphone jack issue (no audio / bad quality)

If your ps5 controller does not have working audio going through your headphones when they are plugged in, that is likely because the audio jack (headphone jack) on your ps5 controller is too loose. this is the solution

[@lmAIone]

Thanks for this, i thought my a40 cord was the issue so i ended up getting a new one and then found it was the controller port itself.
I used a small corner of paper towel to fix the jack in place, there was a comment here that said to tap on the back of the controller while it’s upside down to tap the jack back in place. Both seemed to help!

[@Thefishingplumber]

Same deal here! Hahhaa

[@elishaslichter1432]

If you just get a little piece of paper or even better a piece of a business card, just cut a little piece and put it underneath the actual jack in between the white plastic. Holds it perfectly in place and I have no more audio cut out.

[@Cicoo]

That's very smart man ty

[@YattedJayy]

Bro I was so stressed out right now cause this just happened to be I been unplugging and plug-in it in for almost 2 hours and as soon as I read your comment I tried it and it worked 😂😂😂😂 I’m so upset I didn’t think of this.. thank you!!

[@KNX_aengo]

Thank you brother, you saved me 70 bucks

[@jacobbonilla6162]

Goat comment. Worked like a charm

[@smurkonfent]

jus saved me 75 dollars

[@YousifFG]

hey
So I had that problem before and u have been deeling that for 7 months, it happend cuz I didn’t see my headphones was stuck on the door and when it happened to me I got so pissed cuz that happened. I searched on how to fix it over and over it didn’t help, I talked to my friends how to do fix this over and over, they didn’t know. After that my mind thought that there was no hope to fix it until. Today I found ur channel, I did the steps, and guess what? IT FIXED THE THING, I WAS SO SPEECHLESS ABOUT THAT, AND BEST PART IS THAT THE PAIN IS OVER. I just wanna say,
Thank you…

[@sundelight7410]

Happy I was able to help you. Merry gaming my friend

[@deenvatic6492]

For some reason I have to pull my headphone cable up to hear the audio, thx for the vid but it didn't work .

[@okAssauIt]

same bro

[@chaos_control]

Same it's sooo annoying...

[@deenvatic6492]

@@chaos_control honestly I just got a new controller. They fixed the audio issue on the new ones so I don't have to deal with that anymore, and the audio jack is tight af (that's what she said)

[@NERez-pr1rg]

It sux bro having to put your mail or something to pry it up to hear

[@xavierphillips1058]

Same

[@pain5203]

GENUINLY THANK YOU SO MUCH, u don’t even know how much you’ve just helped me I love you bro

[@camwilson944]

Protect this man at all cost! Thanks man great vid

[@lunialla8988]

God I was LOSING it and I’m too broke to buy a new controller now :’) but this worked!! THANK YOU I literally tried everything possible but knew it was the controller itself

[@stok13ed1e7]

Thanks so much dude! This video fix my problem! Not many videos out there which fixed this solution 👍

[@aqrawiahmed8059]

thank you man, u saved me from buying another headset

[@retainbaby]

You are a real one bro. It worked! Mine is a scuf reflex. Same issue.

[@SwatDoggie]

I swear its always the 100 less subs channels who fix anything and the channels with alot of subs dont know what they are talking about thabk yoy so much

[@ΜιχαληςΜαυριδης-φ8ζ]

How do u put it in do u cover the jack with paper or out a gole in the paper and then put the jack in im confused

[@sundelight7410]

Cover the jack, no hole

[@H20-_-Donut]

​@@sundelight7410what if it gets stuck inside?

[@sundelight7410]

@@H20-_-Donut try your best 🫶

[@hi-what-doingl4346]

My sound is only coming out one headphone and it is the controller because I have bought new mic is there a souloution for this?

[@sundelight7410]

Sorry for the late reply. If the solution in the video does not work I would make sure that your headphone jack is clean before trying again. Unfortunately this video is the only solution I can think of aside from taking the controller apart.
Separately, if your headphones are connected with a two-way AUX cord, ensure that the ends are being used correctly. Typically one side connects to the headset better, and the other side fits better into the audio input.

[@ttv_wxtraxd]

twist your headset cord until you can tune it to where you can hear out of both sides that's what worked for me

[@hazfmeneaneke3078]

So you put the paper around the hole then put the earphones in

[@pxility]

It works other than the fact that all my audio is in one ear. Is there a way to fix that?

[@ditoo2002]

The paper is probably too thick or covering too much

[@SkyRocket-p4e]

Or that side is broke

[@zsnako5466]

YOU ARE THAT GUY PAL, YOU ARE THAT GUY!

[@abdullaalwajeeh733]

Could you post a tutorial on how to put the paper on the cord?

[@lil.boy.nugget2640]

What if I pulled the whole headset jack out

[@rell1kk_]

How do u get the tape there I can’t do it

[@neebwill]

Practical and economical. I agree that doing this instead of buying a new controller. I have purchased several now.
Had PS5 since around lauch. The audio jack happened on two controllers of mine. Joystick drift on another two. Trigger spring break on another. I now have 3 spare controllers which have all been cannibalized to feed their parts to a controller, which as of now, has undergone 3 or 4 repairs. I can practically take them apart in my sleep.
I had a trigger spring snap less than 3 weeks into a new controller..
Oh, and I've also had to replace the HDMI port on the motherboard and solder PCB traces due to lifted pads on the socket. There really needs to be a purely mechanical device taking off the physical stress - HDMI 2.1 cables are typically thicker and create more strain from curvature of cable alone).
Anyways, I digress....
Only thing I ever had to do in several years with a PS4 was dust it out. And one stick drift issue. Hope these are addressed in future hardware revisions.

[@sundelight7410]

I appreciate you taking the time to talk about issues with your PS5 stuff. I been team PS since a youngin so it does hurt to see sony quality control get this bad. It definitely can get better tho I have faith

[@idkshtt]

Chimera controller

[@silkytsunami]

PS5 controllers just suck in general. Mine won’t hold a charger correctly or a headset.

[@imperadorz]

Man this works perfect... thank you so much. 😊😊😊

[@yosef9793]

Thank you it worked 💙

[@b1g-baby5210]

Didn't work as completely fixed mine but help a little with headphones working more likely but will rry a toothpick tril i saw

[@tonymeno563]

Apericiate it man,did the trick thanks!

[@trogitious268]

I hear every noise from the game like its under the water and my friends hear the playstation and not me i cant play games cause i here every sound so bad somebody help me

[@Caleb.FL31]

Same

[@trogitious268]

@@Caleb.FL31 so basically to help you. Your controller is broken but it's not your fault. I went to the store I bought it from and they accepted my Warranty . The micro USB port got loose and that's why it does this.

[@M01988]

Thank you very much. I was going to buy a new one. I am from Saudi Arabia

[@Aco2410]

thanks for your help, you made my life easier, not my wallet

[@Russik-w1ulb]

Legend❤

[@xLueSkIx]

100% works thanks my guy

[@sundelight7410]

Happy to help

[@superxtreme1589]

Bro SOMEONE please help me.
My PS5 controller is in terrible condition. So when I plug in my headphones to the controller all of a sudden my audio sounds so weird. The music and game audio has certain parts making noise and other parts of the audio are quiet. An example of this is when I listen to music and the beat and background of the music I can hear but the actual lyrics are quiet. When I press the PS home button it sounds different and EXTREMELY MUFFLED. Please reply if you know a solution to this.

[@dejuo1]

prob push it all the way in

[@zsnako5466]

Push it all the way in or try to get a new controller. If that's not an option, get a USB adapter for your jack so you can use a USB port on the console.

[@trogitious268]

Did you find any solution cause I have the same thing

[@superxtreme1589]

@@trogitious268 i later just got a new controller which has been working perfectly
ps4 also works if u wanna go for that option since they are more durable

[@trogitious268]

@@superxtreme1589 funny thing is that I sold my ps4 4 days ago thinking that the ps5 was perfect

[@johnbennett426]

Mines not lose at all just the sound don’t work mic works

[@Russik-w1ulb]

THANK YOU SOOO MUCHHHH ❤❤

[@Ben-wh9zo]

I had this problem I will try it tomorrow

[@ProjectGT-db1fh]

THANK YOU

[@Gabrielsa1987]

Thanks bro

[@dominichirst9201]

Cheers mate

[@RoodyHenry-n2g]

Thanks

[@dexyszn2541]

THANK U DADDY UH chill im not a girl im just a gamer

[@sundelight7410]

😂😂😂

[@knackeredrovers]

Over five minutes to say "wedge the plug in with a bit of scrap paper"...

[@Shrukin9000]

I love you

[@kingman12ooo]

goat

[@kyzos2283]

thanks bruh

[@Mats822]

u are a fucking legend thank you

[@joshuaphilbert7995]

Hitting the bottom of my PS5 controller helped it detect my new turtle Beach 200 on ps5😂

[@onlykang6101]

I got my ps5 like 1 month ago💀 and this happened

[@Kezsyu]

It still doesn’t work 😭

[@lakota.nation]

Bro ong, I have to push the headset upwards for it to work and even with this method it still doesn't work

[@jayocity527]

Push it in with a toothpick

[@mikemar449]

Happened to 3 of my controllers

[@critterwitha9]

there’s no fucking way this just worked

[@sundelight7410]

😂😂 sometimes you gotta believe. Happy for ya

[@MLGvlad]

This video could have been 40 sec

[@sundelight7410]

Sorry I wasted your time MLG Vlad 😂😂😂

[@sheebzsite]

Your instructions make absolutely no sense

[@sundelight7410]

Not my problem sadly

[@sheebzsite]

@@sundelight7410 then don’t reply 😱

[@Shrukin9000]

@@sheebzsite don't comment

[@Beatsabersucks]

i've had my controller for 4 days

[@trogitious268]

I hear every noise from the game like its under the water and my friends hear the playstation and not me i cant play games cause i here every sound so bad somebody help me

[@wesknipp]

I have same exact problem. Did u find a fix?

[@Kyoti]

Same issue here. Sounds like it's underwater and super muffled.
Have yet to see anyone address this problem.

[@trogitious268]

@@Kyoti Actually it was an inside problem so if you have the warranty go and replace it you can't do anything about it expectedly open it and if you open it you lose the warranty so my opinion is to go and replace it with the warranty of yours

[@trogitious268]

@@wesknipp nope took another one with the warranty of the playstation

[@trogitious268]

@@wesknipp you can read the other answer that is more detailed from Kyoti who I answered minutes ago

[@Cole-d9g]

Thx man