Brother ScanNCut Tutorial: Importing Graphics to CanvasWorkspace

In this video, we walk you through how to send images to Brother CanvasWorkspace from Adobe Illustrator. This is the fourth video in a 4-part series covering the ScanNCut.
Learn more about the ScanNCut in our blog: bit.ly/32jWuEE
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[@shericreates]

I have a Brother Scan n Cut cm550. I am using Photoshop, saved to a flash drive as a SVG. I take the flash drive and it says it can't open the SVG. I tried uploading to canvaworkspace and same thing. It will import it but I can't do anything with it. I am almost so done with this.

[@CoastalBusinessSup]

Unfortunately I am not sure what could be causing this issue however below is a link to Brother's support information page. Brother may be able to provide information that we are not aware of.
here is the link:
www.brother-usa.com/contact-us#tabletitle