Red Wing's made in China, now? Moc Toe review, Shocking boots, Shocking after-sale's!!!
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- Опубліковано 5 жов 2024
- A review for those who are considering Red Wing. Their quality has fallen through the floor. Their after sales is appalling! These boots were apparently made by a guy with only one hand, that missed a few fingers, and had arthritis. Dominik Hoegger (Red Wing's top guy) pretty much goaded me!
The option is to buy a good quality Chinese Moc Toe which does not pretend to be a Red Wing by 1/3 the price of the original. Al's Store or yuanweixieshu Store, for example.
those are seconds , and they should have swap them for another pair no questions asked, period
No those are made in Red Wing Minnesota. These are probably factory seconds, correct? Also if you were to replace the welt, you wouldn’t have to change the insole. Its a fairly easy repair actually.
Not ideal having brand new seconds sold as grade A. I still doubt they're USA because don't have an inside label that Red Wing tried to make me find...
@@kevinchamberlain7928 they could be, which is usually easy to tell, knockoffs. Where did you buy them?
I agree that the stitching isn't ideal, but these soles are glued on, not stiched through the west. So you can just, glue another sole on. No need to touch the welt. I have the same boots and there's a small thin rubber midsole so his main argument. Isn't accurate. I do believe that the quality has recently gone down, but they are also hand made! People have got way too used too machine made perfections which have very small tolerances and aren't used to boots being hand sanded like this guys other complaint.
@@kevinchamberlain7928 they are usa made in house... trust me you are getting what you pay for... just buy nicks whites wesco if you complaining it's weird to complain about cheap stuff what do you expect... if you don't want to spend that much buy grant stones ... they are all better then RW
That sucks man! Not inexpensive boots
That's just from the sanding. The stitching is fine. It's whoever sanded the soles down got too close to the stitching. It's still strong
Yes i only had that problem with some 🍑after a resole, too close made it a different narrow profile
I agree but it's bloody terrible to look at. Never had this problem with cheap building site boots but these were a premium price tag.
If Red Wing makes their boots in China, well at least the ones I want, I would look elsewhere.
Nothing branded as “Red Wing” is made in China.
@@sixeightguy6723 Wrong. Most of their works boots are made in China. Their Heritage line is made in USA.
@@ELEVOPR So far as we know! I know they claim their heritage are USA but we also know Red Wing are liars.
THESE ARE MADE IN AMERICA! 100% ! They are probably seconds .
Agreed! Very nasty seconds, very nasty aftersales!
I had the gap in the welt that looked like a gash too so sent them back and a pair where. I wasn't happy with the stitching so sent those back and a pair of oro's that were much darker than the rest so sent those back. Also some you could see where they'd glued the moc down and didn't line it up that well. I'm thinking of giving up and getting some Grant Stone (Chinese made but impeccable QC apparently) or Truman. For a £300 boot I expected very good craftsmanship. I find better QC on £50 Clarks. Then you get the fans saying 'they're work boots - get over it'. To be honest you should have sent them back in the first place before wearing them - most places have 30 day returns.
I never wore them once.
Beware there are a ton of these out there but at least the Chinese ones are only selling for $68
Going though a similar situation how did you manage to contact red wing directly
Went on to their American site and got directed to Dominic Hoegger. Give him my regards! dominik.hoegger@redwingshoes.com
Shocked about the customer service I had an issue and Rachel was spot on and resolved ut with apologies.
I don't know this Rachel. I had to deal with an asshole from Europe somewhere.
It's red wing's quality control issue and has nothing to do with China. Some Chinese shoemakers (e.g., Acme) produce beautiful hand-welted shoes that are better than European brands that 're 1.5 times the price.
do you have a link?
@Soul of a robot 😂
Redwing has domestic and foreign manufacturing. Domestic boots with the white "made in usa" tag are made in the US. Almost all of the big boot companies have foreign and domestic manufacturing. And before anyone asks: theres no lifetime warranty.
I have a pair of |Crockett & Jones boots. English made, about 3 x the price and very, very much superior in quality.
@@kevinchamberlain7928 I would hope for 3 times the price.
Downvoted this because the non-sense! If you are a man/woman that uses your hand, you should know that hand made good tend to have more flaws. I do see your concerns. I do see what you should be concerned about. These are not Chinese, but due to unfortunate events in the US, people do not want to work with pride, which makes me sad. Red Wing labels their offshore boots as offshore boots.
Where did you buy these from?
I have a lot of Red Wings and some have been bought recently.
Your downvote is irrelevant. My goal is achieved because you saw extremely badly made Red Wings and admitted it. Thank you. Oh, and by the way, these are not "Off shore boots" they were bought from Red Wing London, the only genuine Red Wing store in the UK.
I’ve owned redwing boots a long time. And those look like seconds. If you got them from redwing London I would of asked for a different pair.
Yes, Red Wing London. That Dominik Hoegger guy is the only person I spoke to and he didn't even apologise. Because of him, I don't want their product any more, and sent them back. They have yet to refund me...
It’s sounds like more of a problem with the guy you bought them from than the actual company and you do sound very bitter about a couple minor details and that he didn’t apologize to you lol. They are hand made so yes not every boot is going to be perfect and they may have slipped threw the quality control, but I never had a problem returning boots back to a Redwings store. I wouldn’t mind hearing Dominick’s side to the story because there’s always two sides and for you not to get your money back you must have walked into the store threw them on the counter in a very but hurt way then walked out. You should just go buy a pair of heritage Doc Matins made in England 😂 “so they claim”.
Maybe someone's first day on job. Should have been sold as seconds at reduced price. This the main problem with online shopping; sorta rolling the dice.
amazon prime = no question free returns
complaints from video:
1. inconsistent welt width
2. threads on a label
3. gap in a welt
4. soles a bit tapered in
honestly you sound ignorant. I can agree about point #3 - it is indeed an issue, but everything else is a result of hand work instead of machine-robot work.
you are nitpicking. Why would welt width matter to you so much ?? it can be easily fixed during resoling when time comes.
and threads coming from a label ?? seriously ? you think this is an issue ? imagine this - the label is made from a cloth - it is made of threads.
None so blind as those who will not see.
Yep ive been a long time redwing guy. Union ironworker, highrises. The quality is bad now. What a shame.
Time to shop elsewhere.
I bought a pair from the red wing store a few blocks from me inspected and they were perfect not like yours.
I'm wearing English made Crockett & Jones now. They leave Redwing behind in the shade. No issues, just high quality.
Made in China, but want to still sell at American made prices 😕
These weren’t made in China.
Wow
A lot of Red Wings are made in Asian sweatshops now. Those should have been made in the USA but they've been cutting corners everywhere they can get away with it. It is disappointing.
Yeah, who knows where these POS where made? What matters is they are indeed shit.
NO Red Wing branded boots are made in China.
@@sixeightguy6723 That's just factually not true. When I contacted them they said that they were moving production out of China and into Vietnam and Cambodia.
@@JustBenInLA Absolutely correct! Red Wing will use sweat shops and keep it hushed with clever marketing (Lying).
Only on their cheaper Irish Setter line . The Heritage line is %100 American made .
Never had a bad pair, even on a pair of seconds. All made in USA. That's disappointing. Can't believe they were so rude to you. I was just looking at getting a pair of Sawmill's. They are made in the US. It's unusual they slipped by as factory first. I have a pair of iron rangers that were deemed seconds just because they inside of 2 eyelets snag on one boot and it took me a and a half to find the reason they were seconds. Didn't find it until I relaced my boots after cleaning them. What you have seem like they should've only been sold in their US outlet store.
Yes, very disappointing. We don't need to be an expert to see the unbelievably poor quality of these.
1. Just you’re familiar with how the department of labor’s laws in America work on American made goods. By law, in order to have a tag on it that states MADE IN USA, it has to contain at least 75% of American produced materials, and labor in its production. So those are indeed genuine USA made Redwing boots. China made, they can’t afford, or will not use the quality, or thickness, of leather on the uppers, nor would it have a genuine leather Goodyear welted construction. The heritage line also uses a genuine leather insole, which Chinese made boots will most certainly never use they use plastic instead. I own 8 pairs of Redwing boots, and have over 10 years of buying, and wearing experience, with Redwing USA made boots, so I know the ins and outs of the construction of there USA made boots. I strictly, and religiously only buy from Redwing’s USA made boots line, which at this point still maintains 70% of their entire product line. I can tell you where the leather was tanned, I can even tell you what gender of cattle they source their leather from. I can tell you how the boot was stitched together, and what kind of stitching machines they use to stitch the boots together. All USA made boots, use US born, and raised steers, instead of cows. Because steers DNA structure yields thicker, tougher hides, to make thicker tougher leather. The leather is tanned at the S.B. Foot Tannery company in Redwing Minnesota, which is 1 mile from the main Redwing Shoe company factory. Redwing Shoe Company owns the tannery so they are in charge of the quality of the leather that comes from there. Most of their leather cutters have at least 30 years of experience. The entire boot is manually stitched, with stitching machines that are in excess of 5-0 years old and older, because new machines can’t stitch the leather together as well, or as strongly with the thread they use. They physically repair these machines in house, by their own mechanics, with parts they have to machine in house, because parts are no longer available off the shelf to repair the machines, so it’s true old world US craftsmanship. The triple stitch you see that runs along the sides of the shoe that forms the main seem between the vamp, or toe to the upper, is created by a stitching machine called the Puritan stitching machine. This is a highly specialized leather stitching machine that uses a triple chain stitching pattern, where the thread goes through a vat of liquid wax, to lubricate the thread as it goes through the machine, and into the layers of leather. The wax also locks the stitches in place once the wax dries, and if you look closely at the stitches, you can see the evidence of this, you’ll see dried wax all along the stitching. This method, has been time proven for over 90 years in quality heavy duty shoe construction, to be the best most durable stitch possible for a shoe or boot. And these stitching machines are ran by stitchers with at least 25+ years of experience with the Puritan stitch machines. 2. Your so called flaws you pointed out, failed to meet Redwing Shoe company’s strict quality control requirements to justify replacement of the shoe. All of what you pointed out doesn’t inhibit the performance, or durability, or wearability of the shoe. These are simply slight cosmetic flaws, that are actually quite normal in a hand made product. The welt gap is normal, it’s a leather welt, it will usually always have a gap where the two ends come together, that’s just part of the process, it’s not going to come apart, or leak, the welt is stitch onto the boot from underneath, that’s what actually holds the whole boot together. The top stitch of the welt, is used to hold the midsole of the boot to the upper, which is what the outsole is attached to. That stitch doesn’t in any way hold the whole boot together only the bottom welt stitch does. So if you don’t want them I’ll gladly take them off your hands. I know they’re genuine, and I know there’s nothing wrong with them, and Redwing knows they’re genuine, and nothing wrong with them. In order for them to be genuinely flawed to justify a replacement, you would’ve had to have a major problem like, a seam failure, a sole falling off, or a hook or eyelet pulled loose, that would justify an equipment failure that caused the problem, or human error that caused the problem, which the human error ones, would be caught before the price t makes it off the line, or even before it leaves the station, where the problem originated.
Thank u you fit the comprehensive response. So it seems Red Wing are entirely capable of extremely poor workmanship in the US.
That was a real chickenshit response. Stop blaming a product manufacturer when the problem you have is with an individual.
Esas botas eran una auténtica mierda 💩. Déjate de rollos!. 🇪🇸
You’ve got a bad pair. Just exchange them for another pair. Handmade factory boots are sometimes not the same quality. Red Wing sells the bad ones normally as factory seconds. They are made in the USA for sure. The Chinese deliver better quality than this.
Hell of a comment that the Chinese deliver better quality than this! I believe you, too!
@@kevinchamberlain7928 I have bought two pairs of flame panda boots now. Fully hand made, and superb quality. If you got 700$ and want to spend it on a pair of hand made boots, try him out.
There are fake RW websites that look just like RW website selling boots for unbelievable prices I called Minnesota they said they were working on bring them down if it sounds to good to be true probably is. If you could take them to a RW store I’ll bet they could make it right.
No, mine were genuine Red Wing from Red Wing London, and I eventually got a refund but no apology. Red Wing made these pieces of shite AND decided to sell them as grade A. They have a poor business ethic.
@@kevinchamberlain7928 That’s sucks my store out here has great people it’s to bad you were treated that way. I have some Irish Setter boots and Iron Rangers and love them both I know you said you have had some in the past that were great for you to bad these didn’t measure up
@@stevehuber9021 I would have been brand-loyal forever but now I will avoid at all costs.
Those dont look like redwings it looks like someone sold him a bootleg boot with a red wing tags
Straight from Red Wing, London. Hell of a thing when they draw a comment like yours though, eh?
chinesium tofu dreg
Looks that way!
Was it mail ordered?
Yes, direct from Red Wing London.
same welt issues on my 1950 that is manufactured in 2020.
Hope you sent the rubbish back!
@@kevinchamberlain7928 I wasnt able. shipping cost from UA back equals half of the initial cost.
@@man4evil Sorry to hear that! You'd think RW would cover it - until you turn to them, that is!
What model number is this
No idea, mate, they're long gone now. I can tell you they were direct from Red Wing London, the official UK supplier. Wearing incredible SAS issue Salomon boots now but that's a different story!
At 2:37 the model number is clearly shown on the label.
I have the same boots and the same issues with the welt and stitching. Mine were bought direct at Red Wing in Miami. As far as the customer service I can say that my experience has been nothing but absolutely amazing with Red Wing. I had an issue with sales at the Red Wing store in Ft.Lauderdale and corporate not only refunded the entire shoe, they resoled them for free and I still have them. Then on my 3rd pair (work boots, 1st 2 pairs were heritage) also bought at Red Wing, there was a fitting issue and after owning them for 29 days and wearing them for 2 weeks they took them back no questions asked and replaced them with a proper fitting pair. I will say that my roughnecks seem to be a little sloppy on craftsmanship but overall I own 3 pairs and couldn't be more happy with the whole experience.
I would have gladly settled for the service you had, Glad they looked after you.
Eso digo yo. Q suerte!. 🇪🇸
I think they are knockoffs
No, the came from Red Wing London and I eventually got my refund but no apology so these are definitely shite boots, made badly by Red Wing AND sold as grade A.
Probably a fake.
Yes, you're probably correct but they were sent by Red Wing London!!!!
Horrible, I only buy heritage boots made in Red Wing!!. Iron Rangers
These are genuine heritage boots from Red Wing London!!!! Something has gone horribly wrong in Red Wing to sell shite like these as top of the line!!!!
@@kevinchamberlain7928 prices are up quality is down leather is thinner now than in the 1980’s you just have to accept it a global thing now .
@@jeffdutcher3676 No, I won't accept it. I simply won't buy their low-grade, high priced, misleadingly advertised products.
@@kevinchamberlain7928theres nothing misleading about it. None of these issues are going to cause failure. You got a boot that had some cosmetic imperfections take it back and exchange em. None of the brands are coming out perfect. I've seen dudes with 600 dollar boots that came out the box with scratches.
Redwing heritage is made In usa redwing work boots however are made in Asia
It's the quality that puzzles me. So shockingly bad.
@@kevinchamberlain7928 you are complaining about sub 300$ boots come on man that's weird... you can't buy inexpensive stuff and then complain about it just go buy a whites or nicks boot
@@kevinchamberlain7928 no, they aren't made in China. They should have been marked as seconds. You got a bad cosmetic pair. That said, I'm willing to bet there isn't anyhting you've shown that will cause a failure of the boot.
If you're seeking perfection on sub $300 boots (or really any boots) that are made by hand then you'll be disappointed for sure.
Cheap is Dr. Martens. What garbage they produce even their Made in UK stuff.
@@asmrawr1444 You have low standards, my friend.
@@ibbjos08 I've had 3 pairs prior with no issues. Perfection is not my goal, just decent quality. You're an odd guy.
Such a pathetic shame
I would send them in
No mate. I won't wear their shite again.
They sell seconds on Amazon as new. This has happened to me more than once. I’m done with Red Wing, too.
They have an asshole attitude and zero aftersales. Thanks for confirming!
All about the money now. It’s downhill from here.
What're you buying instead?
I have an older pair of RW 8 inch mocs and older Iron Rangers. These both are about 4 or 5 years old. They are good. I wear saddle tan mocs from Grant Stone,,, they are okay. The moc stitches leak like crazy and a speed hook just snapped off. They are made in China and people say it doesn’t matter, but it does. I may move up to some Nicks boots in a few months.
@@Donik0420 Take a look at Truman's, Nicks, Franks or JK