RECALL ALERT! Fiido T1 eBikes Recalled and Replaced - What Happened and are the New Bikes Better?
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- Опубліковано 28 вер 2024
- Fiido has had to recall the T1 due to frames breaking. I was contacted and the T1 review bike I received was replaced with the NEW T1 before it was donated to the local trail non-profit on behalf of Fiido.
How did they fix the issues and is the new T1 a better bike...or did they take some shortcuts to overcome the costs associated with replacing defective bikes?
Comment below with your thoughts - ESPECIALLY IF YOU HAVE A T1!
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I have 3 Fiido ebikes, including the T1, & have thousands of miles racked up between them, & my t1 is 1 the was recalled, but upon close inspection, with x-rays to the frame there was no stress damage anywhere, I still had a specialist in welding aluminum, & had them weld extra pieces to strengthen it, even still I really don't use it, since I have other ebikes to ride, like my Q1S & M21.
Fiido gratefully, for our sake over reacts when they have an issue, bike & ebike frames break all the time, I see it almost daily on ebike groups I'm in, but it either gets swept under the rug, or the company blames it on user error, Fiido has 1 frame break, & they recall all of them to make sure it doesn't happen again, tbh, I'm happy that I chose Fiido, at least I know they don't just take your money & run, they have the best after sales service I've seen, they really try to do whatever it takes to make ever customer happy, but you can't please everyone.....
The 250w is a misprint, you'd know instantly if it was truly 250w, it'd hardly move.
People were complaining about the the V1 was too torquey, & was too fast, now everyone is complaining it's too slow, see what I'm saying, YOU CAN'T PLEASE EVERYONE!!!! 🤣
The motor is marked 250w to comply with European regulations. Quite a few companies are doing this now.
Most ebike shops will give you a second set of stickers for your motor when you buy them. Long story short: Cops ain't running around with volt meters (yet) as long as it meets regulation on the housing of the motor then your good.
This kind of thing coming directly from a manufacturer like this is pretty ballsy.
You can unlock it easily google it
Couldn’t you just take the 750 watt motor off of the old bike and swap it over to the new bike?
Yes, of course.
Motor, speed controller and display. A tall order for the average bike owner, and I assume very expensive at a bike shop
This definitely would be a smart move, but would be better to notify them to be on the honest side.
They say the 250 Watt motor is a 750 de tuned :( ? Shouldn't make a difference in reality, if this actually true.
@@religionsisaboutmagic5835 motors that are rated for 250 usually goes up to 750
Love the colour and how the bike looks it's nice to see them stand by the work 👍🇬🇧
I like that they lowered the seat
@@KevCentral ps thanks for the supportive message you left me in the other video my brother is getting better now his liver is getting there to just wanted to say thank you it really ment a lot to me 😊
Woohoo 🙌. That’s great news! Thanks for sharing
The power is not in the motor, the power comes from the controller, its feeding the power to it by kabels. The number on the motor is just telling you how much power♨ it can handle before overheating. Googel it 👍
Okay ... maybe not a misprint as such but, I'd guess, even if it is a 750 motor having it 'marked' as a 250 sort of means when the cops check it out in a country with a 250 watt legal limit (ie most of Europe) you won't get the bike confiscated and crushed....
Thank heaven someone finally said it. My once favorite ebike co. is also making a major push into the EU/UK market. Their EU-specific models are "nominally 250W" and marked so, but have the same torque rating as the 500 W US models.
Only sketchy companies in the US sell their eBike motors based on their peak rating. Most sell based on their nominal rating. Example: 500w sustained, 850w peak.
I just ordered the bike and paid for it yesterday. This is bad news! Also do you think countries are stupid when they read the scam on labelling the motor 250W when it's 750W (maybe 350W or 500W). They'll simply ban the bike. I'm going to contact them right away. Let's see if I get a reply. Sketchy stuff. P.S. couldn't they put a 750W label in the box to swap over upon resell?
Thanks for review, I just was a minute away to buy it 🐭
Oh, 250 = 750 🙊🙈
My suggestion would be to check out the new Lectric Xpedition (which I’ll be posting a review on soon): alnk.to/44QFVGP
Note: links used on this channel are affiliate links. A great way to support the channel without paying anything extra.
I,m like you. 250 is less than 750. That is the main reason I bought the Fiido T1. For that reason. I want the get up and go.
Thats pretty good customer service
My friend went to the hospital from breaking one of these...
Wow. Really? Did it break where that reinforcement is?
@@KevCentral Not sure, but it was a Fiido T1 and he said it broke in half. Never saw pictures of it, but I am sending him a link to your video.
@@KevCentral it broke in the downtube area, at the place between the reinforcement tube coming from the steering tube and the second reinforcement tube in the BB area. Both reinforcements don't overlap and the weak spot in between couldn't withstand the bending forces over a longer period and fatigued. The original downtube seem to be too thin.
Electrek covered this topic some time ago on their website, and other videos also cover it under "Fiido T1 replacement"
@@KevCentral I saw someone posted the photo of a broken T1. It broke at the middle of the down tube where the re-enforcement tubing weldment is. This T1 recall is the 2nd bike recall for Fiido in 2022. Early 2022 the first recall is the Fiido X which I owned. It was also the broken frame. SAD.
That's not M.A.G.A
My guess is possibly the bike is sold in places that legally the motor has to be limited to 250w. I'm probably wrong but it's a guess.
And I was thinking of buying one of these turkeys. Glad I didn't do it. They fixed the frame but give you a weaker motor? Sheesh. I'll look elsewhere.
Has anyone tried reinforcing the original? Would appreciate hearing some feedback to assist me with my inexperience. :)
anyone know if the t1 cargo currently being sold in australia (eg jbhifi etc) has these issues. or arw they the fixed versions?
The photos on the JB site seem to show the updated model and have a newer controller display
@@hoadie i actually went and bought one and it was indeed the newer model with new frane etc. throttle was liimited to only 6km.
@@palmvegas7878 I see JB say the max speed is 25 so hopefully that’s a hidden setting you can unlock.
@@hoadie there is an unlock process but australian laws regarding ebike throttle speed limits have becone pretty draconian ie with legal limits in various states around 6km. which is weird when my ninebot scooter can do 25km by throttlle legally out of the box 😀
@@palmvegas7878 I got my bike yesterday and contacted Fiido this morning. Within a few hours they emailed me the instructions and video which I thought was pretty cool. The display on these is much nicer than the ones I’ve seen in the review videos.
Unrelated: Kev, what's the scoop on Huffy Crassus ???
Maybe the torque on the 750 watt motor was breaking the frame
its due to the uk maket 250 w limit
i
Fcuk! I just ordered and paid for this bike yesterday. Power and performance were the top of the list. I want to cancel the order, if indeed, this is a 250W motor OR anything less than the top speed, torque and range they claimed when selling the bike. I feel cheated and I haven't got the bike!!!
I am debating whether to buy a t1 now.
There's a T1 lite and T1 in their website ?! Wtf is a T1 lite
You are the second person that has mentioned that, but when I look at their site I only see a single T1
Yeah I was about to but the t1 lite because it had the same specs as the t1. Now I’m unsure of what to do
You miss nothing haha thank you your tops .
I'd wheel swap the old to the new
same
For the average owner that would likely require the services of a bike shop. I would hate to think what they would charge to remove and swap an eBike motor 😳
Edit: and speed controller
@@KevCentral we are becoming a useless species.
If you swap out the wheel, but leave in the controller, you can see if they are lying. Alternately, you could swap out controllers. If the old wheel gives the toned down performance matched with the new controller, they are telling the truth. I suspect the new motor is lower wattage, but that the old motor wasn't 750 watts either.
I always feared that certain step thru e bikes were weak at the bottom, and that a combination of a heavy rider, plus cargo in a situation where you place stress on the frame, such as jumping off a curb, could crack the frame
In this case the frame was designed poorly. There's a reinforcement in the BB area and one coming from the steering tube, but both don't overlap and there's a small section in the down tube which is not reinforced and faces the highest bending forces, the place where the frames cracked
I think your right I’ve seen a few step through frames completely break not this specific model but they don’t tend to do well with crashes or impacts from what I’ve seen.
Might want to wait for the class action suit. The only reason a company is willing to put up that much money is if they are at risk of losing much more. As for the motor switch. Probably all they had and they have to move fast. So...lie 🤥. Sad.
They are based in HK
I have been riding a Fiido T1 since NOV 2021, with about 2k miles ridden on it.
I have received my replacement T1 for 3 weeks and put about 70 miles on it.
The 250w printing on the replacement T1 is Fiido's effort to comply with EU legal standards, since Fiido sell the T1 model internationally.
The power output of the replacement T1 is much better suited for beginner ebike riders, easier to make tight u-turns at lower speeds.
Unless you're a heavier rider, in need of high torque output to accelerate from stop and rely on throttle operations instead of pedal assist; the replacement motor power output is much more controlled.
Honestly, I can't think of any other company in the bicycle industry that would send out replacement bike (or ebike) due to a recall within the time frame like Fiido has done.
I am very happy with my T1 purchase with Fiido, original model & replacement model.
I am exploring options to reinforce the original T1 frame so I can keep it operational, at least for light personal use.
Did you manage to reinforce the original? If so what method did you take?
Yes, but it isn't just the motor size that's an issue, it's the throttle as well. It's not that you aren't allowed to ride a 750w, you just need tax and insurance.
@@trudilm3864yeah but getting tax and insurance on an Ebike is a headache, and it's very hard most companies don't even have insurance for moped ebikes(ebike that go 28mph)
So though having a throttle on the bike makes it not assisted anymore but most cops don't stop ebike drivers for those in the countries where u can't have a throttle, but there's also a way around that law saying it's marked as 250w, I was pedalling then it's heresay as to if u were using a throttle or not
The Law is crystal about what an ebike is, and all the manufacturers are working with that. I wonder if you can add it to house insurance?
The higher wattage bikes come under moped legislation. I researched it and found an insurance offer. You have to understand that the higher wattage bikes are very limited import. Insurers will make exceptions, you need to ring them.@@not_so_native_native
i imagine the recall is costly and it would save them alot of money to put 250W motors in them Lol. If the rims are the same, you could try weighing the wheels, a 250W motor will have smaller magnets and less weight than the 750W. Could also look at the controllers and see what they say, usually it will state the amperage, for a 750W motor it should be 20 - 25 amps, if it is a 250W motor they probably used a cheaper controller that uses less amps. Of course they could label the controller whatever they want, the only real way to tell is probably hook a watt meter up to the bikes and see how much power they are drawing in real time.
250watt is all that's legal in UK, motors over that aren't, maybe they were thinking of the international market
What is interesting is that reinforcing gusset is added to the part that wasn’t breaking. The frame break on the old version is on the downtube, right above where the short toptube touches. I think the larger tubes on the new frame should help.
Think they have put it down to 250 for the law out side USA many company’s are putting markings on the motor to say 250 but they are really 750 motors if you watch some uk videos they explain this it’s to get round the law
Please just swap the rear wheels and do a performance test. It would really show the difference in motors if any. If they perform the same then it’s controller making the difference in performance.
They have been donated, but hopefully they can do some tests before they do whatever with them
Swapping the rear wheel alone will not make a difference, power output is designated by the software & controller.
They may have changed to the 250W motor 'because' they felt the 750W power was contributing factor to the frames breaking.
They claim it is 750w incorrectly marked as 250
@Monkeybar Monkeyman ~ I wouldn't care why they changed it. If I'm paying for a 750W motor, that's what I want! They are lying to their customer's and being insulting on top of it. I spend a LOT of money on E-bikes. I will never do business with this company.
@@NoProGoPronto Motor looks to be exactly the same, usually less powerful motors means smaller for less weight and the only thing that really makes up a motors wattage rating is the copper amount or its ability to take the heat. I believe that one of the motors was miss-labeled either 750w from the start or 250w now. What I would really be concerned with is what is the wattage rating of the controller, even 250w motors can be (and often are) actually running 750w of power. If the controllers are both rated for at least 750w then I wouldn't be concerned
If only someone on UA-cam had access to both versions of the bike and could do a side by side comparison on acceleration and top speed for both bikes 🤔
I just looked at the Fiido site. They still list the motor for the T1 ans T1 Pro at 750 watts for all markets (???). The top speed is listed on their site at 45 km/h or about 28 mph. A reviewer wrote the top speed of the original T1 at 28 mph, and the new models at 23 mph. Apparently, the controller has been adjusted to limit the output.
Be careful, this is not a suitable winter bike. There is a weak spot under the battery for water to enter easily. I have the same bike and it actually broke down. I hope the manufacturer will look into this issue. If they put a little silicone in the holes, the problem will be solved. It is a catastrophic weakness.
Unfortunately here in UK and Europe we are restricted to 250w (crap idea I know) so I suppose in order for Fiido to sell their bikes over here they have 250 on the motor ,it could possibly be a higher wattage who knows ,certainly nor our police ,(to busy going woke,lol) so if they want to save the planet,go green and save Greta Thumberg,they should change the bloody laws,,lol.anyway not decided yet as to rad power or fiido.
I found out that the motor watt rating is just crazy 🤪. The controller size is what matters most ! Given the battery output is the same! Again!! The watts in the controller is most important.
Fiido has to send that bicycles market with 250w to Europe, the 750 are banned. But only if they are real 250w, or change the motor and matain the shell.
Surprised they waited so long to inform you; this problem was recognized in late October. This is their second model to be recalled for breakage.
The initial email was received on 10/28
Typos on descriptions is acceptable, on the motor itself, not so much.
Question of a 750 watt versus a 250 watt? Could you look at the controllers that are mounted on the bikes? See if the label say anything different between the two controllers.
Are they still selling the old frame design on their website under the name Fiido T1 Lite?
yes but its heavily reinforced with gussets and such... I ordered one while it was still the T1 (after the recall had already happened), my partner ordered the T1 lite a couple weeks later.... Her bike is identical to mine including the cable-pull brakes, and labeled 750w motor (which I'm seeing the 250w labeling "issue" is a way for European users to get around 750w restrictions...) We've had little to no issue and love them!
Wow what strange guarantees
The jerkiness was the best function of the old model T1 and they removed it.
I was going to build my own ebike with a 500 watt motor but mark it 250 to pass scrutiny from you know who, but I wouldn't expect a manufacturer to do it...
My replacement is Jerky slow and a workout to ride. Totally upset. Trying to swap wheels the original does not have a cable dissconnect. Crap and the store does not support what it sold
please i am french and my english is very bad so i can't understand when someone speak english it is too fast for me, i am interresting by this bike can you explain me the problem with this bike because there are not video in french langage or if it is posssible for you to be able the translation on your video thank you
Europe is 250watt but am sure is a 750 watt. Like that they will be able to sell it
250w is Europe max power motor 15.5MPH.
I bet it is 250 W. This way it does not have a jerky motion or it's too snappy.
Is it possible to switch out the rear wheel/motor from the original and send it back with the 250w wheel/motor? What would they say, since they claim it's just a misprint?
They don’t ask for the original bike back. They just say to not ride it. I’m assuming they want people to have it as parts
@KevCentral that's some insane customer service.
as i saw the improvements i was considering the bike, then, not so much
Thanks for sharing
Doing a review on the hyper mid drive full suspension in the future? Would love to see it
Yep
Can't you just swap the rear wheel?
I could, but that’s still a lot of work including the speed controller and display. For the average owner I shudder to think what a bike shop would charge to do that
Thanks kev! I got the same odd email and was wondering what the heck was going on.
Does the recall apply only to the original owner?
I’m not sure. With cars a recall follows the vehicle. I would suspect that to be the same with bikes
ive been on the two bikes the speed is the same the replacement is superior in terms of braking and hight adjustment impressed with company will buy from em again where loyalty is shown it is returned
I still have not got any recall from Fiido. I took it for a ride and also did the speed unlock. It has a lot of get up and go. I hope I do not get a recall. I really like it.
6:40 Engwe have done the same with the T-14 (great folder) - it states 250W whereas it's actually 350W.
Hmmmmm... $10,000 hey. Looks like they might be trying to avoid liability claims. Chinglish in a manual I can understand - Chinglish in a recall letter/email fills me with less confidence.
They got all the wording and spelling correct. It was more a formatting issue.
Wow 😬😬😬
Fiido messed up here with the 250 W motor. If they had used good connectors inside the controller box, then it would just have been a matter of changing the rear wheel. Now you have to do surgery by cutting the wires and re-soldering as well as sealing them internally. You also have to change the display as the new one does not give the same acceleration. A lot of work. I think I will be welding a brace onto my old bike and will keep it. So this is a recipe for bad PR by Fiido.
Where does one get a brace welded? I want to do that too
0:18 at first it didnt even look like an ebike until i saw the battery or motor behind the seat tube
That poor Chinese guy that slacked off checking the production welds must've gotten a promotion. 🤣
To never be heard of again
If they’re giving you a brand new bike they are probably saving money on the motor and expect you to swap it for the 750 on the old bike.
Per their instruction the motor is a mislabeled 750w
Yeah jst took my replacement T1 out for a 1st ride. Very disappointed. I'm in Europe and they are sent here with EU speed restriction setting but on my original one you could remove the speed restriction by holding the bottom button on the display. That doesn't work on the new one. That's what all the replacement BS is all about. They've been lent on by the EU.
So you just hold the bottom button for a while and that worked on the original? Would be interested to know if its as simple as that..
I already have the T1 with the back kick stand and never got a recall email. Till I do I will keep mine.
Does it have the reinforcements?
Enter your serial number to Fiido website to check if your T1 is on recall list.
Did you hear about the Ancheer recall?
I believe I heard something about batteries?
Yep just switch the rear wheel!!
Are the wheel power plugs the same?
Fido if you are listening I will not be purchasing this bike. You have a recall that is costing you money so you cheapen out and give us a less quality motor to save YOU money all because you are losing money. Any company that thinks of the almighty dollar over your customers is not going to get a dime from me when I am ready to purchase an E-Bike.
Motor rating like this doesn't cost any less than the 750w by the way , its the same motor with a different controller to apply with European laws , Europeans buy alot more bikes than Americans do.
That 750W output is a pr duct of your imagination.
Just how many 750w motor ebikes have you ridden to make that assessment?
How many Fiido T1s have you ridden lately to allow decent comparison?
@@vfr1vfr2 Nice try troll. It's obvious you didn't watch the video. Enjoy your life.
@@jonjonjrfrmcali Obviously you don't even own a Fiido T1 and just BS'ing; get lost, you troll.
Hi. I was wondering if any improvement has been made with the replacement T1's monitor? I have seen it slammed in reviews as not being readable, but the Website is saying it can be seen in direct sunlight. Any ideas? Thanks.
It's cheaper to import it as a 250w. Could it be a Ministry of Transportation thing also?
My understanding is that's correct. They label it 250w generically to be in line with laws overseas.
@@cjaquilino bafang does it with their kits. Up to 500watt is legal here. They sell you a 1000watt and then sell you a 500watt sticker
It might be a bit more trouble for them, but couldn't FIIDO properly mark 750W on the ones bound for the U.S. and for Europe mark them as 250W? As he said in the video, it's going to be hard to convince someone it's really a 750W if you try to sell it when they see 250W on the wheel. Anyway, if this thing actually is a 750W and they're passing them off in Europe as 250W, it seems Fiido is going to get into trouble with European authorities. Just saying.