I did all of this but when I uploaded the documents and try to submit it, It just save as draft and when you call everyone has diffeerent solutions smh
Stand Up For Students has been broken down since at least November of 2023 and is only sporadically paying people. There is no UA-cam video telling you this, and you may be relying on this money. It will never come. Despite more than 4 months of known technical problems, there is no estimated fix in sight.
I'm so lost!! Were you able to figure that out? We have the FTC scholarship and we need to take 2 credits online through Florida Virtual School. But I don't see where to get FLVS to bill SUFS directly. 😔
Please reach out to us Monday - Friday from 8AM - 5PM by phone at 877-735-7837 or through the online chat on our website and we'll be happy to assist you!
@@kacyannspence7921 Have you finally gotten in? I am going to contact Tampa Bay Times Educator reporter Jeffrey Solochek (Tampa), Emily Bloch (Jacksonville), Finch Walker (Space Coast), Leslie Poatal (Orlando), and Randi Hildreth (also Orlando). I recommend you do the same.
We apologize for the issue; can you reach out to us at 877-735-7837 or chat with us at www.stepupforstudents.org so that we can check into this for you?
@@stepup4students I have already spoken to telephone customer service, online chat customer service, and sent emails. Nothing has been fixed. Newspapers published articles over 4 months ago, and you still haven't fixed your problems.
Good morning ! Our UA-cam business page is designed for us to share news and stories with those who follow us; these can be shared, but for security reasons for our families, we ask that anyone with questions or concerns reach out to us via message though Facebook messenger, Twitter, or Instagram to ensure confidentiality for our families. :)
This isn't even an option for me. There is only HOME, MY STUDENT, TRANSACTIONS AND HELP. Nowhere is there anything about reimbursements. It says awarded on my son's application but no other emails or anything for next steps.
It can depend on when your student was found eligible; if you can chat with us at www.stepupforstudents.org, an agent will be able to check into this and verify for you!
I attempted to submit the reimbursement but the system won’t allow me to because it says my ‘available balance is too low’. What does our balance have to do with us requesting our money back????
Once you submit your first reimbursement request, you should have the card in about 7-10 business days. It comes in a very plain looking envelope with a "customer service" return address.
I received the card and activated it and I have been approved for multiple reimbursements for over a month now and still not one penny on the card! I have called multiple times with no answer given for why I have yet to receive the reimbursements on the card. I called the bank and they said to call you guys and when I call you guys they say call the bank and give me no answer. This is very frustrating and I don’t understand why I can’t get an answer!!
We do apologize; if you can chat with us at www.stepupforstudents.org, or if you prefer, please call us at 877-735-7837 for assistance by phone 8 AM to 6:30 PM EST, Monday-Friday, we would be happy to look into this for you.
Thank you for this helpful video. My question is: what should we enter in the Invoice line for the item? I assumed we copy the invoice number on the document we are submitting for proof of purchase but wasn’t sure.
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I did all of this but when I uploaded the documents and try to submit it, It just save as draft and when you call everyone has diffeerent solutions smh
Stand Up For Students has been broken down since at least November of 2023 and is only sporadically paying people. There is no UA-cam video telling you this, and you may be relying on this money. It will never come. Despite more than 4 months of known technical problems, there is no estimated fix in sight.
I dont even have a category for furnishings, internet, electives etc. I can't submit for the desk or chair. Please help.
How do I account for tax on an item when there are multiple items for different categories on the same receipt? Thanks
So how does this work for the transportation scholarship? Were we supposed to keep gas receipts from the beginning of the year?
Hello! No receipts are necessary; the first of two annual checks will be going out to transportation families by the end of this month.
My reimbursement was incorrectly denied twice and I’ve been trying for a month to get it resolved. I need assistance getting it corrected.
Seems like they don't reimburse your money
Is this also how families submit a direct bill to provider request?
I'm so lost!! Were you able to figure that out?
We have the FTC scholarship and we need to take 2 credits online through Florida Virtual School. But I don't see where to get FLVS to bill SUFS directly. 😔
Please reach out to us Monday - Friday from 8AM - 5PM by phone at 877-735-7837 or through the online chat on our website and we'll be happy to assist you!
So how does this work for the Florida 529 plan? to pay for college
The system doesn't work. It keeps asking me to update my payment method even though I've already done it.
Same here
@@kacyannspence7921 Have you finally gotten in? I am going to contact Tampa Bay Times Educator reporter Jeffrey Solochek (Tampa), Emily Bloch (Jacksonville), Finch Walker (Space Coast), Leslie Poatal (Orlando), and Randi Hildreth (also Orlando). I recommend you do the same.
We apologize for the issue; can you reach out to us at 877-735-7837 or chat with us at www.stepupforstudents.org so that we can check into this for you?
@@stepup4students I have already spoken to telephone customer service, online chat customer service, and sent emails. Nothing has been fixed. Newspapers published articles over 4 months ago, and you still haven't fixed your problems.
Good morning ! Our UA-cam business page is designed for us to share news and stories with those who follow us; these can be shared, but for security reasons for our families, we ask that anyone with questions or concerns reach out to us via message though Facebook messenger, Twitter, or Instagram to ensure confidentiality for our families. :)
What does it take to go from awarded to funding for a homeschooled student? It's been months and it still only says 'awarded'.
I am having the same issue! I looked in "help" and nothing is explained.
This isn't even an option for me. There is only HOME, MY STUDENT, TRANSACTIONS AND HELP. Nowhere is there anything about reimbursements. It says awarded on my son's application but no other emails or anything for next steps.
Hello! Once the status moves from awarded to funded, you will then have the reimbursements tab.
@@stepup4students awesome, thank you. How long does that usually take?
It can depend on when your student was found eligible; if you can chat with us at www.stepupforstudents.org, an agent will be able to check into this and verify for you!
How fast do we get accepted
I got my card but I don't even have the reimbursement tab at all.
Hello! We can check into this for you if you can call us at 877-735-7837 or chat with us at www.stepupforstudents.org Mon-Fri from 8 AM to 5 PM EST.
I attempted to submit the reimbursement but the system won’t allow me to because it says my ‘available balance is too low’. What does our balance have to do with us requesting our money back????
Unfortunately, the system won't allow a submission if the amount requested is greater than your current available balance of funding.
Mine says it is too high?@stepup4students
😂 give them their money.....that are just lying lying
Thank you for this video! How long should we expect to wait before receiving a reimbursement and in which form will we receive the refund?
Once you submit your first reimbursement request, you should have the card in about 7-10 business days. It comes in a very plain looking envelope with a "customer service" return address.
I received the card and activated it and I have been approved for multiple reimbursements for over a month now and still not one penny on the card! I have called multiple times with no answer given for why I have yet to receive the reimbursements on the card. I called the bank and they said to call you guys and when I call you guys they say call the bank and give me no answer. This is very frustrating and I don’t understand why I can’t get an answer!!
We do apologize; if you can chat with us at www.stepupforstudents.org, or if you prefer, please call us at 877-735-7837 for assistance by phone 8 AM to 6:30 PM EST, Monday-Friday, we would be happy to look into this for you.
@@stepup4students they have looked into it for me multiple times and I never get an answer.
Thank you for this helpful video. My question is: what should we enter in the Invoice line for the item? I assumed we copy the invoice number on the document we are submitting for proof of purchase but wasn’t sure.
What documents do I need to Upload?