This is a PRIME example of what happens when the government "deregulates" utilities. We should all be suing the governments for these companies that scam people.
Absolutely she should be. Not only she but like-minded white collar criminals need to know that the risks aren't worth the reward. Until she gets punished properly, people who lack a conscience will continue abusing people for to get rich.
I was taken advantage of by this company. I ended up having to pay $200.00 to get out of the contract after over paying for three years. They gave me a really hard time canceling, the guy actually called me stupid because they were trying to give me a rate lower then what the government was charging. I told him I'd rather pay to get away from their corrupt company then to be with them for even one more month. I wish I knew about this lawsuit, I could have gotten some of my money back.
Your are a bull shitter aha. you may have paid but that's your own fault. In just energy policy they have free cancellations if you dont like your plan or if you want to change to switch. Read before you sign.
They've called me stupid as well. I said "not as stupid as you for taking this position from the company." The guy went silent. I could tell I hit a nerve.
One of these girls had my grandma in the other room, called a customer service rep & said to sign & switch & gave the phone to my grandma & said "Whatever they say just say yes, & that you're by yourself & want to switch" Shes 91 years old, stupid girl had the audacity to act shocked when I stormed in & kicked her out, even my Grandma was upset @ me before I explained what was about to happen. 😭😂
Yeah they tried to rip my mom off and then several months later they called me in for a job interview. Almost choked the guy out on my way out of his office.
Shawn L that is a sobering statement. The regulatory authority telling people to personally regulate. Sure, some of the responsibility is onus on the consumer but the regulatory body is supposed to maintain a kosher market devoid of fraud. What a waste of tax dollars.
Came to our door today. Recorded the whole thing on video, and the confusing, sly salesperson never actually said what he was selling or trying to get from us. HOWEVER, he did try to get us to sign something, which my wife said no to. After many times of her asking what he wanted, him saying to make sure we're happy with our energy, and us saying we are, I eventually had to sternly tell him (through our security system, since I was at work) that we weren't interested and he could leave. Definitely tried to Slam us. So, I posted all over their Facebook and filed a complaint with the BBB.
I learned along time ago to never buy something from someone selling door to door. If the products they are selling are so good, why are you coming to me?
I used to be The Regional VP for Blue Spruce Energy here in California, in Cincinnati and Dayton Ohio this whole world is pretty much run the same. Nothing personal. Just Business. I'm glad people woke up to this hustle it took me getting locked up to stop dealing with those types of hustles but you'd be surprised how things go behind the scenes in the world of money. There's a Good and Bad side to every coin
Nice Video. Thanks for sharing FULL STORY about this company. Companies should first learn to believe in people and have good business ethics. Not try to confuse and steal.
How is this permitted to continue?? How is Just Energy not so completely bogged down in court cases that they are forced to close their doors and go belly up?? Disgusting, reprehensible and pathetic that the authorities have allowed them to continue these practices, let alone their continued existence.
nickolas quite often, these kinds of institutions usually employ these kinds of rubbish to run ... N pay them good money....so they can do nothing N ask for government to subside every year again..... if they solved all those mal practiceS.... then they are worthless afterwards N will not get public funding ...
I laugh. Basically, you are signing up with fixed rate system in a variable rate market, to try and save you money. Most years you actually save money from this variable rate market, but it can easily can go down. We've seen that in the oil/gas market, ergo kW varies greatly. It's not rocket science, and it's like any other utility that is unit based and has a per-unit cost. "Oh my bill went up by double, and there is no way that could happen" is bullshit. Heating prices fluctuate every month and the past along costs can screw you ... whatever. Just dumb consumers, despite my opinion of JE.
I once briefly worked for this outfit when they went under a different name. They, and others like them, have no rhyme or reason for existing, except to fraudulently remove money from people's pockets. We were supposed to dress like technicians, so the victims didn't think we were really salespeople. The only thing I got out of that experience was a good workout from walking up and down hundreds of front steps.
I worked for Just Energy for a week, pounded on doors for 12 hrs/day for 7 days, made no money and fired myself. Most homeowners new that we were facing a glut of nat. gas and the price was only going to go down or stay down.
If your in Alberta literally the only company you should have a fixed rate option with is encor by epcor or direct energy, their rate is the lowest and they have no exit fees
I'm in Tx, I have had Just Energy for almost 5 years. I have had a good experience with them. My rate has been 11c per kilowatts. I hope it gets better for others😇
I work for this company and internally they understand that under the previous non-employee direct sales strategy there were many reps that would say whatever needed be said to get a sale. All efforts to make independent reps abide by company policies did not eliminate some of these attitudes. The company is now using an employee based sales force and I can assure you that the company has a zero tolerance for any sales practices that are misleading to customers. Employees are taught to never promise savings even if savings are an obvious expectation in relation to there current rate and consumption. They explain that while savings may be seen compared to their current usage and rate, energy rates can vary and savings are not guaranteed. Just Energy strives to offer customers the best opportunity for managing their energy consumption and giving a reasonable rate for an extended period.
The "co" CEO was just plain lying. Her chest got red, her breathing was heavy and erratic, her chest got red, her heart was pounding and she kept looking off to the side while answering questions.
My parents just let one of these guys into my house about 10 minutes ago. Totally tried to take advantage of them, I found it very fishy and took me about 10 seconds to look it up on my phone and determine that it was a scam. Kicked em' out right away.
A few years ago Direct Energy Essential Services pulled the same stunt, bringing to my door a 5 year contract with the sales pitch of having cheaper rate. Same thing first month bill I believe was $850, second month $900 and third month $875. I called them complaining and they told me they had alot people calling and complaining and were willing to lower the rates but to do that needed to break the contract on each Power and Gas, so $200, they lowered it to the current rate at the time, then my bill was now $750 to $775 a month in april, may and june when I did not use electricity and heating both to an extremely minimal amount. I changed over to Just Energy if you can imagine and it went down to about $150-$200 a month but I had to pay Direct Energy $200 for each broken contract Power and Gas = $400 to rid myself of them. I currently tell them every year when they come to my door to promote their company in hopes to gain my business, that they keep forgetting their masks. They always ask what I mean and i tell them, I know who you are, what company they are with and have seen their faces, it is no different than a bank robber going from door to door and that if they don't get off my property within the given time, i threaten to call the police on them. Direct Energy, I will never forget and I will always let the people around me know as much as I can!!!!!!!
CRAP!! My elderly Mom just signed up with Just Energy. Now I gotta fix this!! Dang it!! I'm starting to think they have the regulators in their pockets. The regulator that was being interviewed couldn't answer why Just Energy is still in business, despite the countless complaints.
I am particularly disgusted the way these 'energy specialists' will without any hesitation whatever try and con elderly, frail people who often get confused, and are easily manipulated into believing they have actually done something wrong, or somehow missed a payment. I caught one of these SOBs in my hallway, and loudly told them to get out. They had just asked our elderly neighbor if they might 'take a quick look at her last electric/gas bill" and then, tried to gain access to the meters in the basement. Since I was the super of this building for 30 years I showed these slimeballs no mercy.
I live in texas and someone just came to my door from one of them and tried to act like he was with my provider. luckily, i work in the alarm industry where our competitors do this to our existing customer and we lose custoemrs due to deceptive sales like this, so i told him i would research and call back. and it was exactlky whati thought it was. a lie. goodby....so long.
We got scammed last summer (in Ohio) by a similar company (I can't recall the name). They promised a better rate on gas, we informed them we had an all electric home & they left. Days later a diffrent person came back & guaranteed better rates in our electronic bill. We agreed & noticed our bill was significantly higher so we canceled right away BUT could only cancel by paying a hefty cancelation fee. We reported the incident. A few months later another company tried the same thing & we told them that we had already been scammed just months before & we are not interested but they insisted on giving us their sales pitch which included asking to see our bill, which is when my husband interrupted him & told him to "have a nice day", followed by him closing the door as the man stood on our portch & continued to do his best to convince us to follow along w/his requests for provider information, bill information, etc.
I actually just started working for Just Energy and are told not to say we can help you save money at all, any one that does say that gets fired because we can not guarantee savings.
I had to put a sigh at the door saying not buying not switching not interested move along it was an almost everyday shit energy, gas, cell phone provider, cable & so on it works so i kept the sign
None of the company's people or regulations people can look the journalist in the eyes when answering questions and some are so nervous it's obvious there lieing
Oh man! In BC its way different. They dont even knock doors here! There are gas marketers here, but its a lot cleaner out here. No guaranteed savings promised out here lol 🤔
My bf worked for a marketing company and just energy was one of their clients. Just energy is a real company. It’s the sales reps that will do anything to get the sale that scam people
The audasity of a regulatory body executive saying the customers should do their own research should be reminded what is job is and who is paying his salary!! These scums hired as public servants but only work to fatten their bank accounts should be castrated!
Okay. Let me make this perfectly clear from the start. I am in no way defending these energy companies. In fact, I feel they are a plague on our society and need to be stopped. That said, much of the blame also rests on the customers. I work for a third party verification company. We do not work for the energy companies. Our profits are not derived from the number of successful sales. We make our money based on the amount of time we spend with the sales agents and customers ensuring both parties have the correct information, and that the customer understands the contract. We get paid whether the sale is finalized or not, and we have the final authority on whether or not a sale goes through. As a verifier, I speak with both the customer and the sales agent over the phone; usually separately so the agent cannot influence the customer's answers. I have a script I a required to read, and I cannot deviate from that script. I can repeat sections of the script as often as the customer needs, but I cannot answer questions outside of the script because that would require intimate knowledge of contracts for close to fifty companies working in multiple states. Each state has its own requirements, so each company will have multiple basic contracts. That's too much information for someone in a call center to be expected to know. All scripts cover the rates, cancellation procedures, and penalties. The scripts will also include key legal phrases that, though they vary state by state and company by company, all essentially state the same thing. "Are you aware that (company name) does not represent the government, your current utility, or any consumer group?" "Are you aware that signing this contract will switch your current energy supply to (company name)?" "Are you aware that it is not mandatory for you to make this switch?" "Do you understand that this contract does not promise financial savings?" And though I cannot deviate from the script, I can and do emphasize certain words to draw the customer's attention to potential pitfalls in the contract. It is all worded in plain English. No legalese. If you can understand the instructions on a bag of popcorn, you can understand the contract. Do I catch sales agents being unethical? Yes. And I stop the sale when that happens and a report is sent up to their company and mine alerting supervisors to the problem. I was still on the line when a telemarketer was pulled off and fired during one of these calls because of something she said during a sale. Yes, I sometimes feel guilty when a sale goes through that, in my heart, I felt shouldn't have even though all the legal requirements had been met. I feared early on that I was enabling predators, but now I see myself as stopping the predators. I'm giving the customers a fighting chance.
Interesting perspective. Has anything changed in 2 yrs? Is this a mandatory arbitration for all new energy contracts, even with small residential customers?
Thanks for the info they tried to get me several times at a sams club store.. They are allways there. Unfortunately they got me yesterday but i will called them to cancel...
They just got me on contract for 3 years, my bills went from 80.00 dollars a month to 150.00 a month. I want to do a lawsuits against them. Those anyone now how I can go about this?
Let's make it easy for all you people who don't understand how energy works. There are two ways you get charged for your energy consumption: 1. Variable Rate - This means you are are paying the current market price which fluctuates, meaning you're rate per unit changes depending on what the price is on the market or have a second option with companies like Just Energy 2. Fixed Rate Option - Companies like Just Energy freeze your rate so it doesn't fluctuate. Meaning you're always paying the same price per unit not the market prices. Cons - Most of the time companies like Just Energy freeze your rate a slightly higher price. (However, as prices continue to rise it's very likely that if you freeze your rate this year, the market rate next year will be higher) - Savings are not immediate bc as i mentioned about, you get frozen at a slightly higher rate Pros - You can calculate your bill much easier because you know the exact rate per unit. - As the market price changes and increases you save money in the long run Just Energy offers a legit product. It is bad sales agent practices that spoiled their image. The company is not a SCAM. It's just a handful of unethical sales reps.
Justen Haynes no it's not always variable I used a fixed rate utility and I like how my bill doesn't change. youre talking out of your ass about something you know nothing about. thing is some companies do scam door to door and some are legit so you need to make sure who you're signing up with is legit. I have 2 companies in competition by me one is ripping people off and the other is legit. have to read the fine print.
yup. they just came to my door today and i told him that i would do research and call them after. he left my door and i found all the dirty info online and this video.
@@TheBobist honestly there's so many crooked companies and people these days, more it feels like than there was 10 years ago. I wouldn't trust them. Charging customers for the same energy as your local provider and promising cheaper prices and doing the opposite is not only wrong but is false advertising and illegal. Doubt the head/founder of Just Energy even cares about the people she's screwing over with her scam and are probably bribing the US and Canadian governments. Money laundering is a massive problem in this day and age.
they told me they would lock my base price so when winter comes the gas bill would be locked at the low rate ... looking at my bill the prices from the utility co still the same rate, no change but at the bottom I see charges of $25 each to just energy ,like monthly payments for nothing!... not saving money here either, will cancel asap.
There was another scam company like this that did the same thing about 10 yrs ago and we got caught up in it, we were paying crazy money monthly, and when I started inquiring other ppl what the payed, it was a 3rd less of the amount. I contacted our regular provider and they cut them off 4 me.
Why would anyone be goofy enough to buy anything from a door to door sales person? I know people that were scammed by this company and others, and my first question is " Why would you buy anything from someone that shows up on your door step". Common sense people. These people should have to be licensed to sell futures contracts on the New York Mercantile Exchange (NYMEX, U.S. Futures Exchange (USFE), Intercontinental Exchange (ICE) and Multi Commodity Exchange (MCX).
It's called persuasion. People take actions based on emotions and justify them with reason. The best way to not buy from a door to door person is to never open the door and give them a second of your attention. Don't open the door even if you're planning to say "I'm not interested."
In California they came to the complex I live and claimed to be a representative of our local gas company PG&E and demanded I show them a bill. The guy pulled up screenshots of an example bill as to show he was legit but I had a weird feeling and went to pretend to get a bill and looked up the company and I saw floods of complaints. I went and told the guy I wouldn’t be interested at this time and again he demanded to see my bill. My brother then asks says oh it’s mandatory isn’t it. The guy shook his head no and again I told I wouldn’t be giving him any information so he left. They do try and push themselves on you and are very aggressive. How are you from PG&E but everything you are wearing says Just Natural? I’m so glad I did some research. This is terrible to come and try and fraud others out of money. Be careful who you give any documentation to.
Gena Rae look up deregulation for gas in California. Type in gas supplier pg&e and on there website it tells you what a alternative gas provider is on PG&E’s website. Just because there’s bad comments on a company doesn’t prove anything
Are these people trained by some Improv troupe on how to do that stunned, incredoulous "I have no idea what you're talking about!" look? The Just Energy co-CEO does it at 18:46 and the regulator from the Ontario Energy Board does it (for a preposterously long time) at 21:30. It's one thing to deny charges of fraud and unethical practices; it's another to act as though it's the first you've ever heard of them and to stare at the reporter as though he's lost his marbles and you are totally blindsided by a question you had to expect when you agreed to the interview. Actually, it's the same exact look their sales reps are trained to give when you call them out on what they really want when they come to your door. Me: You don't work for Enbridge. Rep: *stunned, incredulous look* I work for Just Energy. Me: Right. So I have no business relationship with you whatsoever. Rep: *incredulous look* It's part of the Ontario savings program. I'm just here to make sure you're getting the best rate. Me: By REPLACING my current service provder and signing me to a contract. Rep: *incredulous look with a touch of annoyance* No, sir. That's not what I'm here to do. Me: Do you work for Enbridge? Yes or no? Rep: Everything is billed through Enbridge, sir. It's all regulated by the province. Me: That's not my question. Do you work for Enbridge? Yes or no? Rep: *feigning confusion* I don't understand what you're asking. I work for Just Energy. I'm just making sure you're getting the best rate. Me: So the answer is no. Rep: *confused, incredulous look* I work for Just Energy. I told you. Me: So that's a no? Rep: *incredulous look* I don't know what you're asking. Me: My gas contract is with Enbridge. I'm asking if you work for Enbridge. Yes or no. Rep: It's not that simple. All gas contracts fall under Enbridge. Me: No, they don't. So what you want to do is to lock me into a contract with Just Energy as my supplier rather than Enbridge. Rep: *incredulous look* Ummmm... no, sir. You'd still get your Enbridge bill as usual. You'd just be saving money on it.
Saw them at Sam’s club today and .23cent kWh on statement wasn’t good telling me they give .23 cents back so I have asked how does your company make $$ very fishy so I didn’t sign with them be careful with this company 👎🏼👎🏼
Shit, these people came to my parents house. I had an odd feeling about them and told them not to sign it cause it might be a scam. They didn't think a 14 year would be able to know but oh god was I right.
Xxjessica xX Direct energy just came to my moms house Today! She signed and showed her bill info 😓 I’m 27 & moms didn’t listen to me at all when I tried telling her it’s a scam lol you lucky to have parents like yours. Mines hardheaded but quick to listen to a stranger before someone who care for her
@@nocap8407 Hopefully the situation doesn't worsen 🙏. I was lucky enough that my parent needed one more signature but didn't sign until doing research. They refused to sign after thankfully. Trust me my mom is more aware of this but my dad was being the hardhead that didn't listen at first.
Looking through the comments here it’s amazing the amount of scam employees commenting. My opinion only but I do work for the bbb. 2+2=4 Not 4.5 .and if you are a scammer . 😁 back at work 7:30. 😊
First, don't ever answer the door for someone you don't know. Or the phone. Saves everyone a lot of trouble.
When sales people come to my door I say, "If I want it, I will go to your (the) store, thanks, have a nice day." and then I close my door.
This is a PRIME example of what happens when the government "deregulates" utilities.
We should all be suing the governments for these companies that scam people.
Yeah because a government regulation wouldn’t create a monopoly or anything . People should just not be fuckin idiots and read what their signing
Wow. Great report, and great warning!
They need to convict the CEO. That way she will never be permitted to run a publicly traded company again.
she just got a government job with trudeau
Wendy Pekrul ... I'm not surprised.
Danielle L i
Absolutely she should be. Not only she but like-minded white collar criminals need to know that the risks aren't worth the reward. Until she gets punished properly, people who lack a conscience will continue abusing people for to get rich.
lock up the piece of shit < get the lying sales reps. ( garbage ) out
I was taken advantage of by this company. I ended up having to pay $200.00 to get out of the contract after over paying for three years. They gave me a really hard time canceling, the guy actually called me stupid because they were trying to give me a rate lower then what the government was charging. I told him I'd rather pay to get away from their corrupt company then to be with them for even one more month. I wish I knew about this lawsuit, I could have gotten some of my money back.
Stay with local?
yup! SCAM!!!
Your are a bull shitter aha. you may have paid but that's your own fault. In just energy policy they have free cancellations if you dont like your plan or if you want to change to switch. Read before you sign.
They've called me stupid as well. I said "not as stupid as you for taking this position from the company."
The guy went silent. I could tell I hit a nerve.
One of these girls had my grandma in the other room, called a customer service rep & said to sign & switch & gave the phone to my grandma & said "Whatever they say just say yes, & that you're by yourself & want to switch" Shes 91 years old, stupid girl had the audacity to act shocked when I stormed in & kicked her out, even my Grandma was upset @ me before I explained what was about to happen. 😭😂
Man! Yayyyyt! I’m so proud of you!
OMFG!! Im called for n interview at this company tomorrow. Thanks for sharin this video, im writing them a replay back with a middle finger :D
Yeah they tried to rip my mom off and then several months later they called me in for a job interview. Almost choked the guy out on my way out of his office.
DesiDhamal666 lol !!
I have my interview Tommmorow as a business analyst in just energy in india. What am I supposed to do?
"consumers should protect themselves " Wow ! way to do your job...
Shawn L that is a sobering statement. The regulatory authority telling people to personally regulate. Sure, some of the responsibility is onus on the consumer but the regulatory body is supposed to maintain a kosher market devoid of fraud. What a waste of tax dollars.
21:30 VicePresident.exe has stopped responding
Yes!! Kareem Carson opened his mouth and nothing was coming out. I hope he was reprimanded and fired.
They just came to my house. I didn't know it was a scam but I felt it was odd so I rejected it. Good thing I did. I'm not paying 3x my current bill
Sales can be beautiful, but bad people makes it ugly and that ruins it for good sales people
Came to our door today. Recorded the whole thing on video, and the confusing, sly salesperson never actually said what he was selling or trying to get from us. HOWEVER, he did try to get us to sign something, which my wife said no to. After many times of her asking what he wanted, him saying to make sure we're happy with our energy, and us saying we are, I eventually had to sternly tell him (through our security system, since I was at work) that we weren't interested and he could leave. Definitely tried to Slam us. So, I posted all over their Facebook and filed a complaint with the BBB.
I learned along time ago to never buy something from someone selling door to door. If the products they are selling are so good, why are you coming to me?
I used to be The Regional VP for Blue Spruce Energy here in California, in Cincinnati and Dayton Ohio this whole world is pretty much run the same. Nothing personal. Just Business. I'm glad people woke up to this hustle it took me getting locked up to stop dealing with those types of hustles but you'd be surprised how things go behind the scenes in the world of money. There's a Good and Bad side to every coin
Nice Video. Thanks for sharing FULL STORY about this company. Companies should first learn to believe in people and have good business ethics. Not try to confuse and steal.
I love how Companys like Just Energy gets to do what they want and the government who takes taxes to stop it doesn't do a thing
How is this permitted to continue?? How is Just Energy not so completely bogged down in court cases that they are forced to close their doors and go belly up?? Disgusting, reprehensible and pathetic that the authorities have allowed them to continue these practices, let alone their continued existence.
in my opinion, this is why all consumers should educate themselves or seek the help of an energy consultant/brokerage firm. seriously.
"you will have to direct that question to Just Energy, I don't know."
that was worse than "next question".
nickolas quite often, these kinds of institutions usually employ these kinds of rubbish to run ... N pay them good money....so they can do nothing N ask for government to subside every year again.....
if they solved all those mal practiceS.... then they are worthless afterwards N will not get public funding ...
logic simply
I laugh. Basically, you are signing up with fixed rate system in a variable rate market, to try and save you money. Most years you actually save money from this variable rate market, but it can easily can go down. We've seen that in the oil/gas market, ergo kW varies greatly. It's not rocket science, and it's like any other utility that is unit based and has a per-unit cost. "Oh my bill went up by double, and there is no way that could happen" is bullshit. Heating prices fluctuate every month and the past along costs can screw you ... whatever. Just dumb consumers, despite my opinion of JE.
I once briefly worked for this outfit when they went under a different name. They, and others like them, have no rhyme or reason for existing, except to fraudulently remove money from people's pockets. We were supposed to dress like technicians, so the victims didn't think we were really salespeople. The only thing I got out of that experience was a good workout from walking up and down hundreds of front steps.
My family got scammed, they promised us they can save us 40% of our rate ... DO NOT LET THEM IN UR DOOR
I worked for Just Energy for a week, pounded on doors for 12 hrs/day for 7 days, made no money and fired myself. Most homeowners new that we were facing a glut of nat. gas and the price was only going to go down or stay down.
If your in Alberta literally the only company you should have a fixed rate option with is encor by epcor or direct energy, their rate is the lowest and they have no exit fees
pie189 I’m with ATCO
@@Msrosy145 they're a bit more expensive for gas but they would be my next choice after that
I'm in Tx, I have had Just Energy for almost 5 years. I have had a good experience with them. My rate has been 11c per kilowatts. I hope it gets better for others😇
I am a new employee and everything seems legitimate if it is a scam I will for sure quit this company but it seem legitimate to me.
I got their free night plan from 9pm to 7am free electricity!!
@Allroundrock how is it now, I signed up before learning of their history and now I want to opt out
People need to be careful, lots of scams everywhere 🙂
Carolyn's Shirt/Dress is awesome, reminds me of the 5th element :D Looking great!
Haha. I am the same way. Always noticing the little things. Like cute dresses or earings or blouses... etc...
That co-CEO was trembling like a puppy in the pound.
I’m in 2021 and was just about to call this company to switch over - in Alberta good thing I looked it up on UA-cam
I work for this company and internally they understand that under the previous non-employee direct sales strategy there were many reps that would say whatever needed be said to get a sale. All efforts to make independent reps abide by company policies did not eliminate some of these attitudes. The company is now using an employee based sales force and I can assure you that the company has a zero tolerance for any sales practices that are misleading to customers. Employees are taught to never promise savings even if savings are an obvious expectation in relation to there current rate and consumption. They explain that while savings may be seen compared to their current usage and rate, energy rates can vary and savings are not guaranteed. Just Energy strives to offer customers the best opportunity for managing their energy consumption and giving a reasonable rate for an extended period.
The "co" CEO was just plain lying. Her chest got red, her breathing was heavy and erratic, her chest got red, her heart was pounding and she kept looking off to the side while answering questions.
Its a nice buxom chest!
Lying garbage
My parents just let one of these guys into my house about 10 minutes ago. Totally tried to take advantage of them, I found it very fishy and took me about 10 seconds to look it up on my phone and determine that it was a scam. Kicked em' out right away.
A few years ago Direct Energy Essential Services pulled the same stunt, bringing to my door a 5 year contract with the sales pitch of having cheaper rate. Same thing first month bill I believe was $850, second month $900 and third month $875. I called them complaining and they told me they had alot people calling and complaining and were willing to lower the rates but to do that needed to break the contract on each Power and Gas, so $200, they lowered it to the current rate at the time, then my bill was now $750 to $775 a month in april, may and june when I did not use electricity and heating both to an extremely minimal amount. I changed over to Just Energy if you can imagine and it went down to about $150-$200 a month but I had to pay Direct Energy $200 for each broken contract Power and Gas = $400 to rid myself of them. I currently tell them every year when they come to my door to promote their company in hopes to gain my business, that they keep forgetting their masks. They always ask what I mean and i tell them, I know who you are, what company they are with and have seen their faces, it is no different than a bank robber going from door to door and that if they don't get off my property within the given time, i threaten to call the police on them. Direct Energy, I will never forget and I will always let the people around me know as much as I can!!!!!!!
You joined UA-cam just to post this crap and leave?
I had them come to my door the other day!They demand it like its mandatory!
I used to work for those scammers and quit after two days saying I was hired as an executive manager I used the company
CRAP!! My elderly Mom just signed up with Just Energy. Now I gotta fix this!! Dang it!!
I'm starting to think they have the regulators in their pockets. The regulator that was being interviewed couldn't answer why Just Energy is still in business, despite the countless complaints.
Hope I fixed it they just tried to forge my signature
I am particularly disgusted the way these 'energy specialists' will without any hesitation whatever try and con elderly, frail people who often get confused, and are easily manipulated into believing they have actually done something wrong, or somehow missed a payment. I caught one of these SOBs in my hallway, and loudly told them to get out. They had just asked our elderly neighbor if they might 'take a quick look at her last electric/gas bill" and then, tried to gain access to the meters in the basement. Since I was the super of this building for 30 years I showed these slimeballs no mercy.
I literally just signed the contract of 3 years 10 min ago. Now have to call to cancel
Elizabeth Mendez what happened after canceling?
Were you able to cancel without fees?
Don't EVER fucking say your name on the phone, at the door, or ANYWHERE AT ANYTIME.
That regulator is the epitome of incompetence
Someone just came to my house from this company glad I didn't let them in
GOOD JOB!!!
I get calls from energy scammers literally everyday
They just came to my door in Sacramento, CA. I didn't sign up, but why are they still in business after all these bad things?
I live in texas and someone just came to my door from one of them and tried to act like he was with my provider. luckily, i work in the alarm industry where our competitors do this to our existing customer and we lose custoemrs due to deceptive sales like this, so i told him i would research and call back. and it was exactlky whati thought it was. a lie. goodby....so long.
We got scammed last summer (in Ohio) by a similar company (I can't recall the name). They promised a better rate on gas, we informed them we had an all electric home & they left. Days later a diffrent person came back & guaranteed better rates in our electronic bill. We agreed & noticed our bill was significantly higher so we canceled right away BUT could only cancel by paying a hefty cancelation fee. We reported the incident. A few months later another company tried the same thing & we told them that we had already been scammed just months before & we are not interested but they insisted on giving us their sales pitch which included asking to see our bill, which is when my husband interrupted him & told him to "have a nice day", followed by him closing the door as the man stood on our portch & continued to do his best to convince us to follow along w/his requests for provider information, bill information, etc.
How did you report? I got mixed in the same mess. :( (how did you get rid of them)
I actually just started working for Just Energy and are told not to say we can help you save money at all, any one that does say that gets fired because we can not guarantee savings.
If you tell people you cant save them any money at all then what tf would they sign up for. 🤣🤣🤣
Straight up machiavellian business practices, my type of guys.
Well,that job interview was a waste of time.Not going to work with a den of thieves.
I had to put a sigh at the door saying not buying not switching not interested move along it was an almost everyday shit energy, gas, cell phone provider, cable & so on it works so i kept the sign
Great video, keep going 🙂
None of the company's people or regulations people can look the journalist in the eyes when answering questions and some are so nervous it's obvious there lieing
Oh man! In BC its way different. They dont even knock doors here! There are gas marketers here, but its a lot cleaner out here. No guaranteed savings promised out here lol 🤔
I can not sign any information with out your consent. If you choose not to I'm on to the next door
2hotcici hey you do energy?
My bf worked for a marketing company and just energy was one of their clients. Just energy is a real company. It’s the sales reps that will do anything to get the sale that scam people
Cancelled with them because the doubled our bill! 2 months later i get notified they reinstated us!! Took months to recover!
I fell victim to these guys once too.
The audasity of a regulatory body executive saying the customers should do their own research should be reminded what is job is and who is paying his salary!! These scums hired as public servants but only work to fatten their bank accounts should be castrated!
If the person saying yes, has no authority. Then they get nothing.
They target elderly people heavily
Okay. Let me make this perfectly clear from the start. I am in no way defending these energy companies. In fact, I feel they are a plague on our society and need to be stopped. That said, much of the blame also rests on the customers. I work for a third party verification company. We do not work for the energy companies. Our profits are not derived from the number of successful sales. We make our money based on the amount of time we spend with the sales agents and customers ensuring both parties have the correct information, and that the customer understands the contract. We get paid whether the sale is finalized or not, and we have the final authority on whether or not a sale goes through. As a verifier, I speak with both the customer and the sales agent over the phone; usually separately so the agent cannot influence the customer's answers. I have a script I a required to read, and I cannot deviate from that script. I can repeat sections of the script as often as the customer needs, but I cannot answer questions outside of the script because that would require intimate knowledge of contracts for close to fifty companies working in multiple states. Each state has its own requirements, so each company will have multiple basic contracts. That's too much information for someone in a call center to be expected to know. All scripts cover the rates, cancellation procedures, and penalties. The scripts will also include key legal phrases that, though they vary state by state and company by company, all essentially state the same thing. "Are you aware that (company name) does not represent the government, your current utility, or any consumer group?" "Are you aware that signing this contract will switch your current energy supply to (company name)?" "Are you aware that it is not mandatory for you to make this switch?" "Do you understand that this contract does not promise financial savings?" And though I cannot deviate from the script, I can and do emphasize certain words to draw the customer's attention to potential pitfalls in the contract. It is all worded in plain English. No legalese. If you can understand the instructions on a bag of popcorn, you can understand the contract. Do I catch sales agents being unethical? Yes. And I stop the sale when that happens and a report is sent up to their company and mine alerting supervisors to the problem. I was still on the line when a telemarketer was pulled off and fired during one of these calls because of something she said during a sale. Yes, I sometimes feel guilty when a sale goes through that, in my heart, I felt shouldn't have even though all the legal requirements had been met. I feared early on that I was enabling predators, but now I see myself as stopping the predators. I'm giving the customers a fighting chance.
Interesting perspective. Has anything changed in 2 yrs? Is this a mandatory arbitration for all new energy contracts, even with small residential customers?
These people just came to my door asking to show them my bill. I told them NO and sent them away.
They are still active no shut down
Thanks for the info they tried to get me several times at a sams club store.. They are allways there. Unfortunately they got me yesterday but i will called them to cancel...
They just got me on contract for 3 years, my bills went from 80.00 dollars a month to 150.00 a month. I want to do a lawsuits against them. Those anyone now how I can go about this?
Yellow pages uses the "slamming" technique too.
Wait! "Arizona Tea" is manufactured and bottled in "Canada!?"
Let's make it easy for all you people who don't understand how energy works.
There are two ways you get charged for your energy consumption:
1. Variable Rate - This means you are are paying the current market price which fluctuates, meaning you're rate per unit changes depending on what the price is on the market
or have a second option with companies like Just Energy
2. Fixed Rate Option - Companies like Just Energy freeze your rate so it doesn't fluctuate. Meaning you're always paying the same price per unit not the market prices.
Cons - Most of the time companies like Just Energy freeze your rate a slightly higher price. (However, as prices continue to rise it's very likely that if you freeze your rate this year, the market rate next year will be higher)
- Savings are not immediate bc as i mentioned about, you get frozen at a slightly higher rate
Pros - You can calculate your bill much easier because you know the exact rate per unit.
- As the market price changes and increases you save money in the long run
Just Energy offers a legit product. It is bad sales agent practices that spoiled their image.
The company is not a SCAM. It's just a handful of unethical sales reps.
Bad sales IS their company image if that's what they start out with.
Justen Haynes no it's not always variable I used a fixed rate utility and I like how my bill doesn't change. youre talking out of your ass about something you know nothing about. thing is some companies do scam door to door and some are legit so you need to make sure who you're signing up with is legit. I have 2 companies in competition by me one is ripping people off and the other is legit. have to read the fine print.
kristian santos Finally. Someone with sense lol
kristian santos thank youuuuuuuu!!!!
Sure jan
man they came over here before when I've looked at the label i turned them down really fast.
There are some utilities that just need to stay with the bureaucracy of government.
21:30 Mk Ultra Glitch in 3...2....1
It appears to me that Ontario has some of the most suspect companies in the world!
Fortis MUST discontinue Customer Choice gas.
Or you could have some Jehovah's Witnesses brochures ready to give to them.
Why is this company still around...
Is Just Energy still around???
yup. they just came to my door today and i told him that i would do research and call them after. he left my door and i found all the dirty info online and this video.
@@TheBobist honestly there's so many crooked companies and people these days, more it feels like than there was 10 years ago.
I wouldn't trust them. Charging customers for the same energy as your local provider and promising cheaper prices and doing the opposite is not only wrong but is false advertising and illegal.
Doubt the head/founder of Just Energy even cares about the people she's screwing over with her scam and are probably bribing the US and Canadian governments.
Money laundering is a massive problem in this day and age.
@@TheBobistI'd advise you go with a better option.
@@RJLightning68 well I'm already with an energy provider obviously and was even more obvious is that I have no intentions of going with them
If you think large accounting firms are automatically honest I would invite you to read up on Arthur Andersen's role in Enron.
They just came to my door 😅😅 im like naa
My folks are at 11cents /kilowatt plusd fees and taxes in a 1100 sqft home. elderly barely use much electricity.. and at $466 /month in the summer. :(
They sound just terrible! I hear horror stories about them
Get off the grid!
they told me they would lock my base price so when winter comes the gas bill would be locked at the low rate ... looking at my bill the prices from the utility co still the same rate, no change but at the bottom I see charges of $25 each to just energy ,like monthly payments for nothing!... not saving money here either, will cancel asap.
There was another scam company like this that did the same thing about 10 yrs ago and we got caught up in it, we were paying crazy money monthly, and when I started inquiring other ppl what the payed, it was a 3rd less of the amount. I contacted our regular provider and they cut them off 4 me.
I FEED MY DOGS EVERY DAY!
Why would anyone be goofy enough to buy anything from a door to door sales person? I know people that were scammed by this company and others, and my first question is " Why would you buy anything from someone that shows up on your door step". Common sense people. These people should have to be licensed to sell futures contracts on the New York Mercantile Exchange (NYMEX, U.S. Futures Exchange (USFE), Intercontinental Exchange (ICE) and Multi Commodity Exchange (MCX).
It's called persuasion. People take actions based on emotions and justify them with reason. The best way to not buy from a door to door person is to never open the door and give them a second of your attention. Don't open the door even if you're planning to say "I'm not interested."
Funny how these scams are always in Ontario and other horrible, engery and hvac companies come from there as well.
In California they came to the complex I live and claimed to be a representative of our local gas company PG&E and demanded I show them a bill. The guy pulled up screenshots of an example bill as to show he was legit but I had a weird feeling and went to pretend to get a bill and looked up the company and I saw floods of complaints. I went and told the guy I wouldn’t be interested at this time and again he demanded to see my bill. My brother then asks says oh it’s mandatory isn’t it. The guy shook his head no and again I told I wouldn’t be giving him any information so he left. They do try and push themselves on you and are very aggressive. How are you from PG&E but everything you are wearing says Just Natural? I’m so glad I did some research. This is terrible to come and try and fraud others out of money. Be careful who you give any documentation to.
Gena Rae look up deregulation for gas in California. Type in gas supplier pg&e and on there website it tells you what a alternative gas provider is on PG&E’s website. Just because there’s bad comments on a company doesn’t prove anything
Hail capitalism
have they EVER SAVED ANYONE MONEY?!?!
Are these people trained by some Improv troupe on how to do that stunned, incredoulous "I have no idea what you're talking about!" look? The Just Energy co-CEO does it at 18:46 and the regulator from the Ontario Energy Board does it (for a preposterously long time) at 21:30. It's one thing to deny charges of fraud and unethical practices; it's another to act as though it's the first you've ever heard of them and to stare at the reporter as though he's lost his marbles and you are totally blindsided by a question you had to expect when you agreed to the interview.
Actually, it's the same exact look their sales reps are trained to give when you call them out on what they really want when they come to your door.
Me: You don't work for Enbridge.
Rep: *stunned, incredulous look* I work for Just Energy.
Me: Right. So I have no business relationship with you whatsoever.
Rep: *incredulous look* It's part of the Ontario savings program. I'm just here to make sure you're getting the best rate.
Me: By REPLACING my current service provder and signing me to a contract.
Rep: *incredulous look with a touch of annoyance* No, sir. That's not what I'm here to do.
Me: Do you work for Enbridge? Yes or no?
Rep: Everything is billed through Enbridge, sir. It's all regulated by the province.
Me: That's not my question. Do you work for Enbridge? Yes or no?
Rep: *feigning confusion* I don't understand what you're asking. I work for Just Energy. I'm just making sure you're getting the best rate.
Me: So the answer is no.
Rep: *confused, incredulous look* I work for Just Energy. I told you.
Me: So that's a no?
Rep: *incredulous look* I don't know what you're asking.
Me: My gas contract is with Enbridge. I'm asking if you work for Enbridge. Yes or no. Rep: It's not that simple. All gas contracts fall under Enbridge.
Me: No, they don't. So what you want to do is to lock me into a contract with Just Energy as my supplier rather than Enbridge.
Rep: *incredulous look* Ummmm... no, sir. You'd still get your Enbridge bill as usual. You'd just be saving money on it.
They do this at colleges
Saw them at Sam’s club today and .23cent kWh on statement wasn’t good telling me they give .23 cents back so I have asked how does your company make $$ very fishy so I didn’t sign with them be careful with this company 👎🏼👎🏼
Shit, these people came to my parents house. I had an odd feeling about them and told them not to sign it cause it might be a scam. They didn't think a 14 year would be able to know but oh god was I right.
Xxjessica xX Direct energy just came to my moms house Today! She signed and showed her bill info 😓 I’m 27 & moms didn’t listen to me at all when I tried telling her it’s a scam lol you lucky to have parents like yours. Mines hardheaded but quick to listen to a stranger before someone who care for her
@@nocap8407 Hopefully the situation doesn't worsen 🙏. I was lucky enough that my parent needed one more signature but didn't sign until doing research. They refused to sign after thankfully. Trust me my mom is more aware of this but my dad was being the hardhead that didn't listen at first.
This is intermeshed with Smart Circle
they do not give up and they lie and lie and rip you off
same for me 190 bucks to get out of contract..
I know 190 bucks sucks but it may be cheaper than your electric bills months to come
acn and just energy both scammers
Looking through the comments here it’s amazing the amount of scam employees commenting. My opinion only but I do work for the bbb. 2+2=4
Not 4.5 .and if you are a scammer .
😁 back at work 7:30. 😊
Sounds a lot like Enron to me.