Still having problems with the ears signals. It’s a brand new band. Have tried all these tips as well as even shaved some hair from behind my ears but no go. I’m just hoping for some honesty and recognition that it’s a design flaw that needs to be redesigned.
Hey there - sorry to hear you are experiencing signal issues! You can read more about how to troubleshoot signal quality issues in this FAQ article: (choosemuse.force.com/s/article/How-do-I-get-good-sensor-signal-quality-with-Muse?language=en_US). If you're still experiencing trouble or prefer to speak with a Muse team member directly, please don't hesitate to reach out to our customer care team (customercare@choosemuse.com)!
I have got two bands ( one from the original purchase with the Muse S , and one extra ), when using for a while then the first one didn’t cover three areas signal , I had changed it to use my second one . Signal had come on full again until now only the middle signal is on but not the other two . Same issues . What do I need to do ? I can’t buy another new band , it already cost me lots of money . I hope the Muse 2 doesn’t have this issue.
Thank you for your tipps. Could you explain to me please how to connect muse S with Bluetooth? I have an iPhone and Mac book and I can`t find anything.
Ursula Guldener I don’t think you can connect it directly to the mac book, but on your iPhone don’t pair it through the bluetooth settings. If you did, remove the pairing there first. Then load the muse app, it will connect to it automatically. For sending the data to your Macbook you could use an app called Mind Monitor on your iPhone which can send data through a protocol called OSC. You would have to create your own app on the receiving end though, but if you do scientific research that is probably the way to go.
Still having problems with the ears signals. It’s a brand new band. Have tried all these tips as well as even shaved some hair from behind my ears but no go. I’m just hoping for some honesty and recognition that it’s a design flaw that needs to be redesigned.
Same here. I was a muse lover for years and now I hate it
Hey there - sorry to hear you are experiencing signal issues!
You can read more about how to troubleshoot signal quality issues in this FAQ article: (choosemuse.force.com/s/article/How-do-I-get-good-sensor-signal-quality-with-Muse?language=en_US).
If you're still experiencing trouble or prefer to speak with a Muse team member directly, please don't hesitate to reach out to our customer care team (customercare@choosemuse.com)!
I have got two bands ( one from the original purchase with the Muse S , and one extra ), when using for a while then the first one didn’t cover three areas signal , I had changed it to use my second one . Signal had come on full again until now only the middle signal is on but not the other two . Same issues . What do I need to do ? I can’t buy another new band , it already cost me lots of money . I hope the Muse 2 doesn’t have this issue.
@@golflover8811 I also got this problem with Muse s
Same here
Ah putting the left and right sensors down near my ears helped. Thanks!
Got my muse s today. 2 senses don’t work
@@yuriypogosov it needs to be redesigned.
Thank you for your tipps. Could you explain to me please how to connect muse S with Bluetooth? I have an iPhone and Mac book and I can`t find anything.
Ursula Guldener I don’t think you can connect it directly to the mac book, but on your iPhone don’t pair it through the bluetooth settings. If you did, remove the pairing there first. Then load the muse app, it will connect to it automatically. For sending the data to your Macbook you could use an app called Mind Monitor on your iPhone which can send data through a protocol called OSC. You would have to create your own app on the receiving end though, but if you do scientific research that is probably the way to go.
After 3 weeks of pause, my muse s is barely catching any signal now.
Try applying water to the band and reattach the pod to the band.
Same. I meditate 30 minutes 20 of which I am trying to catch a signal
"Right when you're about to drift off to sleep, remember do this check" 😒
Still disconnects half way through the night :/
Nope, the lateral sensor never seem to work. They're useless
How can i adjust muse s if i didnt have hair?🙄
Ear sensors do not work. Sending it back and getting a refund. Very frustrating and disappointing.