Lec - 10 | Step-by-Step Guide - Configuring Greetings Administrator on Unity Connection and CUCM

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  • Опубліковано 9 бер 2023
  • This video tutorial provides a step-by-step guide on how to configure the Greetings Administrator without routing rules on the Cisco Unity Connection (CUC) platform. By following this tutorial, you can learn how to customize the greeting messages for callers who reach your voicemail or auto-attendant.
    Additionally, the tutorial also covers the configuration process on the Cisco Unified Communications Manager (CUCM) platform. This includes creating a CTI route point and DN, which are essential for the proper functioning of the Greetings Administrator feature.
    Overall, this tutorial is a comprehensive guide for anyone looking to configure the Greetings Administrator feature on their Cisco telephony system.
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КОМЕНТАРІ • 6

  • @jamjmedina3184
    @jamjmedina3184 Рік тому +1

    hello, excellent video. Could you help me on how to leave a greeting after working hours. thank you

    • @TechnicalVenture
      @TechnicalVenture  Рік тому

      You can go to Greetings tab and click on after hours checkbox to enable after hours greeting then you can select the time range for which after-hours greeting should be played

  • @jamjmedina3184
    @jamjmedina3184 Рік тому +1

    hola, excelente video. me podrias ayudas en como dejar un saludo despues del horario laboral. gracias

    • @TechnicalVenture
      @TechnicalVenture  Рік тому

      Thanks Jamj.
      Puede ir a la pestaña Saludos y hacer clic en la casilla de verificación después de horas para habilitar el saludo después de horas y luego puede seleccionar el rango de tiempo para el cual se debe reproducir el saludo después de horas.

    • @jamjmedina3184
      @jamjmedina3184 Рік тому

      Hello, I managed to do it from schedule and holiday, but at the end of the greeting it continues with the dial tone waiting for someone to answer.

    • @jamjmedina3184
      @jamjmedina3184 Рік тому

      @@TechnicalVenture Good afternoon, the messages must be activated from Monday to Thursday at 5 p.m. and the other on Fridays at 4 p.m., but it is activated from 4 p.m., could you send a video?