How to configure an Auto-Attendant with CUC 11.x

In this video, learn how to configure a basic Auto-Attendant with CUC 11.x, this is applicable for any previous versions as the config elements are the same.
I did the video using the SIP integration, but it would work the same for a SCCP integration.
You can review the System Administration Guide if you have doubts about any of the settings, or simply use the Help - For this page option while in CUC admin
www.cisco.com/c/en/us/td/docs/...
A few things to consider are:
1 - You cannot have more than 10 options in the caller input (0 through 9), if you need more, you'll have to spread them across 2 call handlers.
2 - You cannot capture data like credit card numbers, you would require a Contact Center solution for doing that.
3 - Make sure you adjust the config to prevent toll fraud, you can review this guide:
www.cisco.com/c/en/us/td/docs/...
If you still have doubts about the procedure, if you meet the entitlement, you can reach us, the PDI Technical Advisors team, at www.cisco.com/go/pdita
In the above page, you can find our entitlement requirements, working hours, and how to open a case.
I also encourage you to review my FAQ before opening a case, I cover a lot of products in it:
docwiki.cisco.com/wiki/Unified...
Any questions, comment, etc. you can reach me at [e-mail]