Customer Success Manager Interview Questions and Answers (From a Miro CSM Lead and Recruiter)

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  • Опубліковано 28 січ 2025

КОМЕНТАРІ • 19

  • @na27000
    @na27000 10 місяців тому +6

    4:20 Sounds more like you want to gather strategies from the candidates (free consultancy work). A practice that unfortunately many companies do nowadays.

    • @MoonlightLobster
      @MoonlightLobster 9 місяців тому +4

      I agree. I think the best strategy is never to interview for a job, ever again.

  • @JamR0ck
    @JamR0ck 10 місяців тому +4

    I currently manage a portfolio of approximately 500 small-midsize businesses in financial services, and I am seriously considering pivoting to CSM

    • @Marella2024
      @Marella2024 9 місяців тому

      Omg! How often do you have to connect with each client with a portfolio that's so big?

    • @JamR0ck
      @JamR0ck 9 місяців тому +1

      @teeada6858 typically once per quarter. Also, it depends on previous conversations/ needs and or goals.

  • @ninishouse7332
    @ninishouse7332 Рік тому +10

    This was very informative. As someone who is trying to break in to tech as a Customer Success Manager this was helpful!

  • @homonaledi640
    @homonaledi640 11 місяців тому +3

    Thanks. Im glad I found this vid. I have an interview coming up tomorrow

    • @Marella2024
      @Marella2024 9 місяців тому

      How'd your interview go?

  • @simplyaniket844
    @simplyaniket844 5 місяців тому

    Very insightful :)

  • @Cristinahorezofficial
    @Cristinahorezofficial Рік тому +2

    Give us an example!

  • @souadetheauthor
    @souadetheauthor 11 місяців тому

    Very interesting ! Thanks for making this video :)

  • @bingl172
    @bingl172 9 місяців тому

    Very helpful even for interviews for other positions! Thank you

  • @Cristinahorezofficial
    @Cristinahorezofficial Рік тому +17

    So much talking an nothing specific said - I will have an interview today so this was not really constructive. Real time work examples would have been more helpful then useless theory.

    • @Slaxsvo
      @Slaxsvo 11 місяців тому +4

      That's exactly how I felt watching this whole thing. Wish I had my time back.

    • @keianagraham7014
      @keianagraham7014 5 днів тому

      Thank you saved me my time. I had just clicked on the video. I’ll keep looking .

  • @akshayduggal6840
    @akshayduggal6840 10 місяців тому +7

    Sorry but the tone of the lady in black is very irking

  • @Slaxsvo
    @Slaxsvo 11 місяців тому +3

    Pretty useless video. No real substance, just a super high level overview with no real tips and insights.

  • @Godyr_2g
    @Godyr_2g 6 місяців тому +1

    chatgpt couldve explained it better. so much corporate jargon and so little substance. a complete waste of time.