How to troubleshoot your Google Pixel Buds
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- Опубліковано 26 кві 2020
- For more help troubleshooting a pairing issue with your Google Pixel Buds, visit: support.google.com/googlepixe...
To learn more about Google Pixel Buds, go to: goo.gle/pixel-buds-how-to
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How to fix the situation when your left bud repeatedly stops connecting after factory reset:
*Return them*
Mines is the right one SMH. It shows connected but, no sound
It's the left for me too😐😑😐 👁️👄👁️
@@bubbastudios9797 I had the same issue but when i factory reset it fixed the problem
These things are trash
i dont mean to be offtopic but does someone know a method to log back into an instagram account..?
I was stupid lost the account password. I would appreciate any help you can offer me.
Honestly, I can't believe google puts out high priced products that don't even work for half a year. I can't even get my buds to connect to my pixel 4 xl anymore. WTF?
Did you find a fix for this? Happened to me today
I'm no the same boat here. It stopped working today
Mine stopped working today too. Got em about 10 months ago...
Stopped working today and now I can't connect my buds to my mobile after forget it
I've been waiting for these things for weeks and when they showed up today I was super excited. But the freaking left earbud doesn't work! Right out of the box and these things are broke. FIX THIS GOOGLE!
same
How to fix your Google Pixel Buds
1. Factory recall
honestly there should be a full on lawsuit over these pieces of shit. Too many problems to list.
@@Wbasart Dude to this day my Pixel Buds lose connection randomly, I have all the issues I had from day one still! after all the firmware updates.
Was having low volume on left ear. After much studying and trying everything, including resetting, simply removed the fine gauze like black cover using a sewing needle, and volia, the volume is back. This was suggested by one of the users on another site. The option was simply to trash the earbuds and buy a new pair, or take a chance. And it worked. I am sure it must be the clogging of the gauze over time which wasn't visible to the naked eye. Now, I need to cut a fine polyester fabric to round shape and put it back there so that the next time there is volume reduction, I know how to fix it. Thought of sharing here as this was one of the channels where I was looking for a solution.
Thank you! Only one ear bud would connect at one time and it was driving me NUTS! I clicked "forget" then reset the buds as the video showed, works flawlessly!
The right earbud connects, but then wont play audio when the left earbud is out. When i put the left earbud back in the case the right earbud audio doesnt work. All i hear is a buzzing sound. Happened the second day I had them. I really want to like these earbuds but for the amount of money i spent on them and for them to glitch out not even 3 days of having them, I'm pretty unhappy.
The very same thing happens to me right now. How did you do?
Same I dropped my right one and now the pod doesn't play music but still exepts charge
Did you ever resolve this? I just started having the same issue
Had to do a factory reset the first week to fix the left ear. I still have a lot of connection issues even with the newest firmware update. Looks like Google really dropped the ball.
for real
The case and left earbud do not connect, the right one will. I've reset it a few times and it will work again after the initial reset, then have the same issue the next time I want to use them. I really like them when it worked and would hate to exchange them because it took month for them to ship. :/
Tried this, still didn't fix the left ear bud not working.
Got these a few days ago and they have been working fine. That's until today when I put them both on and only the right earbud was working. It's like my phone didn't detect the left ear bud anymore.
This just happened to me too!
Just got the new black ones a couple days ago and updated to the latest 550 firmware. Every 1m 50secs, the audio briefly cuts out on each bud and returns (apparently a common issue). It's bad enough to be very annoying. Contacted google and they offered a refund. Asked for a replacement and said they had to elevate that request. They are doing refunds by default now because "replacements are likely to have the same issue". Shows how confident they are in their product..
How long till a fix is available?
Thanks google and google voice lady, worked
Will Google support update any of the Pixel Buds guides, troubleshooting, and instruction articles or videos to specifically acknowledge whether the advice is the same or different for the Pixel Buds Series A? All the articles and videos only show the original buds, with the status light and button in a different location, so IF the light doesn't blink to pair, or pulse to reset AT ALL, I don't know if it's because the guide or video is NOT FOR THE SERIES A or if there's some serious reason they're broken more badly than any guide can help with.
my pixel buds 2 is connecting sometimes even if it is inside the case. This is also my issue on my pixel buds 1 and it's annoying. I thought they had it fixed on the 2nd gen but no.
Well mine are stuck with the status light blinking orange/white...sigh..
got it to work after some time. The left ear wasn't charged so watch out for that when you open it. You may have to re pop it in there and go cook a hot dog. It got it up to 89% in that time.
@Lee Xiong how is it long term. It faked me out too saying it had 100% when I first opened it.
After the recent update, the left earbud and case say they're on version 550, but the right earbud wouldn't connect as it was stuck on 296. I did a factory reset and now the bloody Pixel buds won't connect at all to my phone. Earbuds shouldn't be this incompetent.
I can get to the white blinking light, but now the phone will not find the buds when searching for a new device.
@@aleexander3d Honestly, I managed to reset the buds with the instructions from this video. It did work after many tried. The issue? Months later the right earbud mysteriously disconnected out of the blue and I gave up on them months ago.
I have had to Factory Reset these three times already. Each time I am able to pair them to my Samsung Galaxy Note 10 Plus but after a few minutes of not using them, they won't automatically connect to my phone when I flip the lid open. I don't even get the notification that they're connected on my phone and sometimes I have to manually connect them in my Bluetooth settings. And when that does finally work, only the left earbud connects. What gives?
i don't get the quick pair
@@l0n3w01f have you tried Factory Resetting them?
@@DeadmanInc336 yeah, a few times. the quick pair notification comes out on my old pixel 2 though. I don't know if it has to do with permissions on the note 10. did you get the quick pair notification?
@@l0n3w01f on the first pair of Pixel Buds 2 I got, I wasn't getting the Fast Pairing notification on my Note 10 Plus even after factory resetting the Buds like 4 times. It got so bad trying to pair and connect them that I got ahold of Google and they sent me another pair of Buds. These appear to be working much better than the last pair and I haven't had any issues with them.
ARE THEY USING INFRARED SIGNALS FOR PAIRING WITH MOBILE???
It does not work my cellphone can't find the earbuds
3 days of use and this piece of garbage is already glitching out on me....
i beat you, 2 days for me. i returned them for RMA since bestbuy wont allow refunds lmao.
Wow, mines about 1months way too expensive for all issues 😑.
I gave it a try but the Ambient sound is horrible, same as adaptive brightness on a phone. I don't like it changing all the time automatically, I prefer to have the exact brightness or sound level I want when I want it.
You can turn Ambient noise off easily. There's a switch for it in the settings.
30secs ??
The fact this video has so many views is not ideal. I was hoping it would be a much smoother experience.
Can you let these come to the netherlands pls
the volume is not loud enough. how can i fix this problem? i m not the only one with this complaint, it is definitely not loud enough and it is frustrating. Im not trying to blow up my ear drum, but i find myself wanting to raise the volume only to see it maxed out. Adaptive is turned off btw.
The buds and your phone have separate volume levels. You have to swipe your finger on the buds to increase the volume
Just received a brand new pair of these.
My phone will recognize both earbuds and the case, and tell me the charge. Everything is 100% charged.
Only the left earbud will play audio. The right earbud doesn't appear on my phone when out of the case, and doesn't play audio.
The left earbuds audio is extremely quiet and has no bass, almost as if they're broken.
I have restarted my phone, reset the buds, pressed the "forget" button in the Bluetooth screen, paired and set them up multiple times, but nothing works.
Returning them.
I'm having the exact same problem, I looked online before I got these, and they didn't have talk about these problems, but I ordered them and they just came in and is only playing the left earbud.
btw I have a google pixel 4a
My right ear doesn't work at all but when I put them in the charger, the charger light comes on.
Hi Mario, help's here. Make sure your Google app and Google Play Services are updated and opted out from Beta. You can also reset your Pixel Buds to default and pair them again with your phone. For more help, visit: bit.ly/3avwPAS
I keep losing sound sound out of one of the buds and have to keep doing this. Cmon google don't force me to apple.
Same, I keep losing sound out of my left one and every day I have to do this. Unfortunately I'm to poor to get apple. So I have to stick with Google 😔
I'm having the same problem. I keep having trouble with my left bud
Same exact problem. Left will not connect. It originally works, them will not work after back in the case. Resetting fixes, and then it happens again.
Google provides no chat, phone or email support. Returning.
@@luke9822 Actually I have been in contact with their email tech support over the past several weeks, so they do.
Just bought my pixel buds, Left earbud doesn't work at all.
I've had mine since they came out and they repeatedly disconnect, won't charge and the cradle stopped charging completely and WILL NOT CHARGE NO MATTER WHAT!!!!!!!!!!! These are definitely a defective product with all the issues especially for the money.
Still experiencing issues, no rhyme or reason. Will you accept trade ins for the new Pro model? These pixel buds are too much of a headache.
Hey Daniel, thanks for reaching out. Try resetting your Pixel Buds to its default settings and set it up again. Here's how: bit.ly/3LxIden
@@madebygoogle I've done this method over and over, it's just a miss most of the time. The times I do connect them, only the right bud is connecting. I've cleaned them, turned off in-ear detection, I've done all the works. I was serious about the trade in. I just want the Pros if these issues will be fixed.
We appreciate your effort and patience. We'd like to look more into what's happening, we suggest reaching out through phone, chat, or social channels for more help: bit.ly/3o1aRK5
@@madebygoogle Thanks, I appreciate it. However, the Pixel bud family is not on the drop down list on that menu. I believe that URL is for Nest and Home products
Oops, our bad! Here's the correct link: bit.ly/3avwPAS
Never get more than 2.5 hours. Volume isn't as loud as buds at half the price. I have a pixel 6 phone and connectivity and sound quality is garbage. Even my $25 no name Amazon buds are better in every way, except fit. I think we need to look into a class action suit.
I like Google products, but these things are unspeakably bad. Class action lawsuit bad. There is no way that any kind of quality assurance was performed here.
I got pixel 6a and got pixel buds bro, paired instantly, right bud stopped working 3 days after, returned them got new ones and it only lets me connect it manually and nowhere on the phone does it say I'm connected. Can't change any settings or use anything or even access Google assistant. Horrible software programming. Everything is on their cloud storage so you can't even attempt to fix it. Horrible experience, definitely dropping all google products and going back to Samsung, it's not even close, and I'll never get it working because someone at google would have to fix it for me, which is never going to happen. Just give me back my money
These are by far the worst buds I've ever had! Constant issues, not pairing, not charging, one bud works...they are not worth the price and are more trouble then not.
I can barely hear them. It's like 40% volume
Expensive trash that doesn't Work!
bro how in the world have I used these fewer the 10 times and now no lights come on and literally no lights indicating anything? I'll stick with wired earbuds lmao.
It's depressing how terrible the pixel buds ended up being. I had high hopes for these things. Not even a year after I got em, they stopped working entirely. In the first month the left bud stopped working randomly. The stereo went out of sync all the time. And now they won't even pair to anything. Resetting them doesn't work. So incredibly disappointing. If u are watching this video I'm probably preaching to the choir. They should offer us a discount on their store or something. A trade-in offer. Anything. They MUST know how badly they screwed up!
You just described my experience to the T
My lift buds won't recognize by the charger I went through this steps over 100 times never worked after so long waiting for Google earbuds now I hate it never worked right even when was working. One month and $190 later now my earbuds are trash I can't even get hold of anyone to try help me 😭 never buy from Google store again
What type of charger are you using?
@@zackarystewart9214 the original came with it
@@hawzin hmm try your phone charger. Or a wireless one. That sucks man. Like it doesn't charge at all?
@@zackarystewart9214 I had the same issue like everybody else disconnecting from my pixel 4 xl. Than the left side completely disconnected weren't take charge on the phone earbuds status showed 17% for the left side 100% for the right side so I had a reset it as was recommended but after resetting my earbuds never came back to life I've been trying different chargers different cables does not make no difference
Fix gaming latency
So how should I make my buds corona free if a can’t use no kind of cleaning aid not even alcohol
Don't let anyone but yourself use them.
@@biglee3816 he might touch a contaminated surface and then touch the buds.... I guess for now put them on with clean hands and only touch them with clean hands XD
@BrianBoiton you might check into the ultra violet wand or case. Usually fine for electronics
This whole thing could be fake.... Remember that! Eye haven't worn a mask or gloves once and everyone that lives in my home and that comes to visit is fine and well. #turnoffthenews
Our Homestead Adventures Thanks your so helpful. Your awesome 👏🏽.
My 40 dollar cheep buds worked better than this the day I got them the right one won’t connect and google won’t come up when I hold down! I have a Google Pixel 5a 5G!
The sound clarity is horrendous not upto the hype it's really pathetic gwt the volume fixed
I normally love Google products, but I will never buy another earbuds again from google. At this price point, there really shouldn't be this many quality issues. Sound actually comes out of two points of the the bud, the main speaker that goes into your ear canal, and the other is what I believe is a bass port. The bass port is also used for the "find my buds feature". I'd had multiple issue with the left bud being dead when I took it out of the case, and honestly I should have sent them back because of this, But... shortly after the warranty was up, the left bud main canal speaker just stopped working. The bass port still works, but the primary speaker does not. So, now I'm just out $180. I should have known to just stick with the $30 cheapos from Amazon that seemingly have higher quality.
Why is it that I can buy a $35 pair of wireless buds from any other fly by night company and they work perfectly fine with my Pixel Phone, but I can't get Pixel Buds to work properly. I go through the entire reset process MULTIPLE TIMES and my frigging Pixel 4XL can't even find the pixel buds... After repeating numerous times and trying to pair like they're headphones from another manufacturer (they won't go into quick pair mode now), they work... but now ONLY the left bud works. My phone can see the case, see the left bud, see the right bud, but I can only get sound from the right. I believe the latest update trashed these things. Total waste of money... this is insane that Google can't get their buds to work with Google phones.... unbelievable!
Same here, did you manage to find a fix?
@@Antibaka by purchasing a different brand. LOL
These are the worst ear buds ever!!! Left ear bud doesn’t work at all….I’be been spending hours here and there trying to fix…still not working
Hey there, thanks for reaching out. Try resetting your Pixel Buds to its default settings and see if it helps. Also, we'd suggest reaching out to us @madebygoogle on Twitter or Facebook for more help.
Waiting for it in India.
Twitter Id- @Nikhilsingh1228
How to troubleshoot yout air pods?
You seriously commented on every single one of these videos. Great. Here's your cookie. 🍪
Can I have a cookie too 🥺
That was boring the first time you posted it
Pay Tim Cook
You can troubleshoot your AirPods by burning them cuz Apple is stinky
coman monda
My wont even pair. Using a oneplus 6. It paired once, "forgot / deleted" the device from the phone and then it wont show anymore. Not on any phone (tried two differend oneplus and my macbook). Asked the community for help: support.google.com/googlepixelbuds/thread/48505712?hl=en#
Its very frustrating. Paid over 200 USD for this device...
What did you do? Having the same issue. Can't get them to work again.
@@jmike4 I didn't. They just won't work. I'm returning these. Very dissatisfied...
Same thing just happened to me
Same to me. Going thru trouble shooting process now. App didn't work correct when buds were actually working either.
these are junk. going straight to a land fill.
this product is actual trash, frustrating and google refuse to fix them. died within 13 months
These are the worst pair of earbuds I have ever bought . Great design but the hardware flaws overshadows the benefits .
Wow biggest lie mine dont connect automatically
Still dont work even with Pixel 6. What a complete joke.
My pixel buds are the worst and I like google, don't buy them.
Wow! Not another Android pair of shamelessly ripped-off Apple AirPods. Damn Google, it's like 2007 all over again. 🤦♂️😂🎤
You do know Airpods are a rip-off themselves ? Pathetic...
And u put too many emojis
@@IStMl 😢😆😂 You can stop crying now as you sound as pathetic and as laughable as Google's design teams 🤦♂️😂🎤
@@nuyou21 nice
You're kinda funny. These things are great!