Holy moly 17k!! I agree that the staff is amazing! I do not live near a boutique but go into one if available while on vacation- the staff is always polite and helpful- the online boutique help is amazing as well
First of all you looks febbbbb! Secondly, it’s quiet refreshing to see a well rounded view of a brand and how it operates, without either slamming it completely or talking about them only through rose coloured glasses. Now that you’ve said all of this I’m sure a fendi bag will pop up and you’ll buy it hehe
Ugh lady I feel you on the sequin baguette repair. I sent mine in for repair in January and *finally* got the notice it came in this week. My SA also noted that the sequin replacement was what held it up for so long. I can’t wait to get my hands on it this weekend since I only wore it for a week before it got damaged! Hope you get your back soon!
Love this video!! You're so spot on with everything you mention here that my neck hurts from nodding. I still cannot understand the crazy price point of the crystal baguette... Seriously, what were they drinking... erm... thinking??? And regarding the super extra limited purple rain one, they seem to go the old oprah route "YOU get one and YOU get one and YOUUUUU get one" and I find that a little disappointing, tbh. I don't like lying. Don't reheat a meal over and over again, selling it as super fresh.
Love your honesty on this. I haven't really ever shopped in Fendi but the couple of times I have been in the Bond Street store the staff were incredible and very welcoming. I have similar relationship with Dior - I adore my SA Suzie and it makes me want to champion Dior but I don't always love everything and so haven't bought much Dior lately. The prices make me feel they are not always worth it. Also it reminds me of Harrods LV where in the upstairs concession there was a beautiful small trunk in reverse monogram. The lady told me it was the last one in the UK and that they never ever see them in store. I was very tempted. I decided to have a wander and have a think and downstairs in the other concession there were (I kid you not!) 3 other exact trunks for sale - it's terrible! Also I was in New York in Dior and saw a Diorama in a metallic onyx. The SA told me it was exclusive to the USA and was not available in the UK. I nearly bought it but everything was so much more money in USA due to Exchange Rate so I decided against. When I got back to UK - you guessed it!!! Onyx Metallic Diorama on the shelf!! You have to know the stock and the prices etc - Should be able to take them at their word that these items are exclusive etc.
Love this video. Wow re the crystal baguette - that is extraordinary compared to the prices of all the amazing 25th anniversary baguettes. And talking about them, there definitely was a feeling that you had to preorder or you would miss out - but come the launch they were all there in the boutiques and available online for ages 🤷🏻♀️
I totally get how you feel about the pre orders when they are readily available. And how you feel about the new fendi, the new dior season is all bright, strong colours, i am done for!!
Based on what I hear from my sister in law who works in the Tokyo store, Fendi treats their staff much better than other luxury brands, even within the LVMH "universe". I wish more brands would keep in mind that happy SAs translate to happy customers! I can only imagine that the Hermes game must wear on their SAs. Imagine trying to build client relationships under those circumstances.
Really good video, I 100% agree on the so called limited bags, I loved your mirror baguette, thought I'd missed it. Bought one last week online. Arrived gorgeous. I see its still available online but now has gone up $500 in a week. How many of these so called special editions are there. 😮
There's a Longchamp store where I live mixed in with all the high end luxury stores. I used to go there and had an actual sales associate who would mail me handwritten thank-you notes and things, really giving the luxury treatment. I fell in love with what they convinced me was an exclusive cherry blossom print bag. I later found the same bag trashed on the floor for sale at TJ Maxx. The illusion was over. Similarly, I got the red-carpet, snacks and drinks on the couch treatment at Burberry once, bought an expensive bag and bear bag charm. I really needed this at the time as I was feeling pretty low. Days later, they were selling the same bag for half off! When the exclusivity illusion is broken it really leaves a bad taste in your mouth and stays with you when considering future purchases. :/
I was just about to message if you can provide news about your pink sequins and you started talking about it. How frustrating. It’s so beautiful, though. Love the video, thanks! ♥️
Hi Dayle, I rarely comment on videos but I had to this time. You absolutely should be a Fendi ambassador. I had no interest in Fendi whatsoever before I started watching you. Not sure how I found you but definitely not because of Fendi, probably some Chanel review. I stayed because of your personality and I kept watching. Well…what do you know, I just purchased a Fendi baguette similar to your green one but in blue as blue suits me better, and 2 peekaboos I saw in one of you videos - mini size selleria style. All 3 purchases were 200% inspired by you. I also got colibri pumps and boots. Most importantly, I love all my purchases and am wondering what took me so long? Fendi is now at the forefront of my mind when I’m looking for something. So, you are a Fendi ambassador to all your viewers!
Well thanks Julia - that's so sweet of you to say and I'm super glad and happy that you're enjoying your Fendi pieces. How fabulous that we share this together.
i really love how you talked about the preorder system. It is so frustrating to have money locked up in preorder that could have been used in investing and earning rent or actual stock value for an uncertain time frame of several months. Also if you don't get the bag because other VIP clients snapped it up, the store could hint and guilt trip "lower-class" clients to get it as store credit. Dont fall for it. It is also frustrating even if the item is actually limited because it whispers in the back of my mind that the system prioritizes their rich super clients and influencers that are sponsored first. I feel it is not a fair chance to even get the bag so i decided to just not bother, or just buy what i see in the store or go to brands that can fluster the system to actually give me value for money........ i have considered if it is called luxury due to the free time needed to deal with stress (customs, waiting list, quality control etc)
I find myself nodding away in fierce agreement! You’re right, even if you do front up the cash it doesn’t mean you have priority, I learned that lesson too.
@@DaylesAddiction in my silent mind I wonder if some luxury brand use 1/4 or more of the value gained on preorder to rent out and earn interest on it without our knowledge as customers. The same with store credit. My mind got thinking about this just because it is a substantial value gained on these preorder relative to the production cost and the brand would have liquid assets to even earn more if they operated with banking activities. I would have liked if an investigative journalist got digging for such activities. It might just be me wondering rather creatively on what greed could lead to also.
Hello Dayle, love this particular video. So true that with the price increase I am also more careful about my purchase. Baguette sequin went up so much 600 Ch increase (3680 CH to 4280 CH). I am happy to have purchase all the pieces before crazy price. Keep your good work dear
Wow. 17k would kill any desire in me as well. Well not the desire but seriously. No violins. I once spent that amount on a Chanel and have regretted it ever since. Serious regret! I do think regret related to spending that amount is worse than the regret of missing out. The missing out feeling goes, more stuff comes along, the spent money never returns. And scarcity is absolutely manufactured by brands, it’s all part of the strategy. Wising up to it should be part of ours! Thanks Dayle.
The pre order process is insane. Paying in full for a item and most of the SA''s don't keep in touch to when its going to get shipped and just leave it in the system. Very lazy customer service I thinks and not valuing customers and their hard owned money. I could understand maybe half deposit but full price, very hard. Great vid to share your experience and glad to hear that others are having the same experience.
I understand why they do it for sales and advanced commitment but 100% is a big risk for the customer and I’m aware of some situations where the customer didn’t even get their piece
Thanks for sharing, Dayle! I’ll be sure to not pre-order anything from Fendi 😬. Agree about their great customer service. Even when my SA is not around or is busy attending to another customer, her colleagues are very friendly towards me. No shopping until your trip, Dayle! Between now and then, do lots of research about what you might want to pick up when you’re there. Have a lovely day 😊
I definitely would find the preorder system frustrating if you think your buying an exclusive piece than to find out its available 5 times over the next year. Can for sure see where your coming from. Fingers crossed for your pink sequins Baguette to come back to you soon ❤
Fantastic video as always Dayle. As I’m watching your video, I can see that the purple rain baguette is available on the Australian website. I’m particularly annoyed as I just purchased the acid green (which I still love), but would have preferred the purple rain more!
Fendi is my favorite brand for sure because of the people. I sometimes feel nervous to go into other brands store just because I was so afraid they will judge my appearance etc, but never at Fendi.
🎻 maybe you‘re lucky and can purchase some of the new Fendi pieces when you are in Europe. Prices are way better here anyways 😏. I feel you, my relationship with LV got complicated aswell 😅 (wish I came up with that title for a video 😂👌)
Understandably relationships with these houses are complicated. Love is. It's a mix bag of feelings there with the pricing and the preorder requirements (especially when the item is then readily available in store!). However I definitely couldn't agree with you more about the staff and treatment at a Fendi store. The Brisbane boutique is always welcoming, even if I am just a walk in, and nothing is ever too much trouble.
Hi Dayle, I think just like any family member sometimes we love them in spite of, just as much as because of!😂I would definitely agree about the people at Fendi - I have always had great friendly service. I can recommend Fendi in Harrods for when you visit the UK and especially Taylor (also Australian). 💐💐💐
Also just wanted to mention that the V&A museum has a Chanel exhibition starting in mid September in case you and Meredith wanted to book tickets to see it. I know not your greatest love but I think it will be a cool exhibition 😃 and the V&A is worth a trip in it's own right!
Sorry you had to make this video but it was very interesting and informative. I can hear the frustration in your voice. But the art photo from the event was absolutely beautiful!!!!
Fendi merchandise is very easy to love. But those kinds of prices, YIKES! I assume that the information given to you by the sales associates is what they have at the time. They likely don’t know if orders will open again or what ultimate numbers produced will be. So looking at the past behavior of the company, I think it’s worth the gamble to be able to pick up a piece after they land in the stores. PLEASE do a Marc Jacobs collection video!
Yep, I’ve become tired of having my money sat on but companies as well. Especially given your mirror baguette is still available on the website! What exclusively?!?!?!
Hey Dayle! I cannot believe you do not have the pink sequin baguette back yet. As you know, they repaired my purple one in about two-three weeks (here in Aus). Have they given you any reasoning as to why it is taking so long?
OMG 17k for the diamante Baguette That is ridiculous. I nearly fell out of my bed when you said that. 🤣I can only imagine how frustrating all this is for you lovely Dayle and for everyone else who loves Fendi . Especially paying 100% deposit for a bag to still not having it nearly a year later. As you know I don't have any luxury stores here so I don't get to see the gorgeous eye candy and be tempted by it all but I would be extremely frustrated if I was in the same situation. I haven't even had the chance to go into any boutiques for a few years now due to my health and I am dying to but don't see it happening in the near future. I have never even been in a Fendi store. That is one store I want to visit. You have made me fall in love with the brand.Much love. Jenni. XX💜💕
Woah 17k 🤯 I never understood 100% “deposit” This is what I have mentioned previously, that if you miss out because it was popular then if it’s popular enough they will release it again at some point or something extremely similar so I don’t actually get fomo on these things anymore and if I do miss out I get over it by the time it comes around again
Celine and Givenchy are my can't resists and thankfully my SA at both is a star but Prada...👀 I feel like I'm often sat thinking why am I giving them money 😂
Your experience with the purple sequin baguette is similar to my experience with the Prada Crystal bag. It was marketed as exclusive limited only to Dubai and Vegas with small quantities. I prepaid and waited over four months for my special order. Then later, Prada mass produced it in numerous colors and anyone can walk in and purchase one. The issue I have is having some customers tie up funds for months waiting by alleging it is limited, only for it to be regularly available on demand without having to tie up funds in a prepaid order. Although I enjoyed that bag, I was so disappointed with it becoming a common item in the store that I sold it on. I got my money back in that sale as I timed it just right before they were everywhere, but it gave me a negative opinion of the brand and I have not purchased from them again. Not ruling it out in the future, but it should dampened my enthusiasm for the house.
At first I was disappointed- then mad then just deflated and now I find it laughable every time someone shared with me it’s available for preorder. Totally concur with your feelings.
@@DaylesAddiction I relate completely. I find it interesting that some of the most expensive brands here do not require pre-payment for reserving/pre-orders, including Chanel and Hermes. However, Fendi, Gucci and Prada require 100% full pre-payment. It can take months to get items so I don’t like to pre-pay. One time Gucci took a prepayment for two bags and charged my card, only to find out after the charge went through that they would not have the item to offer. It took over three weeks for them to process the refund on their own cancellation, and it all happened months before the actual items would have been available to me.
I am not a Fendi frequent shopper however on my recent business trip from US to Tanzania, I had a layover in Qatar. They have the most amazing airport ever, which included among many luxury brands, a Fendi store. They had the "only purple baguette" left in that country according to the sales rep. and having limited edition items is definitely a plus for me. The bag is stunning 💜💜and I almost bought it (even posted the photos on my IG) but in the end decided to pass on it since I was only saving on tax and dint want to cart it around for 2.5 weeks. I guess I can still try and get it now that I am back home. BTW, they also had a stunning chain, sold separately for $1,000 USD. I may be regretting my decision. 😍
Yeah, it seems our relationships with luxury houses do tend to be love/hate. My understanding is Fendi has been one of the better ones, though. They certainly love you. ;)
I’m still hearing 17k ringing in my head !!! Wow that’s crazy 😱 I’ve only really been into fendi on holiday and they are always friendly I go straight to the peekaboos ❤
$17k 😳 full deposits 😳😳, no thank you. Luckily the SAs are lovely and the pieces are beautiful. Can you show in more detail some of those new collection photos that you flicked through? 😊
Even at Chanel you don’t have to pay for a pre-order 😄 I have had the same experience at Fendi. I was supposed to pre-order with 100% deposit - which I did not - and the bag was available everywhere when it was released
Ahh we’re all being scammed! I feel strongly about Limited Editions remaining so. The make-up world began to use that trick around 5 years ago often with a LE eyeshadow palette. Three months later they’d announce due to its popularity they’d release it to all. I feel like they just test the waters to see if they have a seller. Regarding prices, we all know everything has increased in the past year but bags are doubling in price and $6-8k is becoming the norm. It’s madness. I don’t favour one House but Bottega Veneta, which I’d love to buy from, are taking the pish!
The only Fendi I own are pre loved. I got into the brand when I went to Lifeline in North QLD and saw a fendi bag with stickers on. I thought it was a high quality knockoff as I only paid $8 AU (not a typo). It’s actually a genuine 2004 zucchino hobo with stickers still on. I can only afford pre loved but I’m happy with it 😊😊
I had a similar experience with Bottega. Paid a fortune for a wallet during an “event”. Later exact same wallet was sold in the boutique minus my initials. So not only was it not special or exclusive- I probably paid $500 USD for heat stamped initialing. I did mention it to my SA and was told the wallet was made special for me. Last time I bought at an event of did a special order. I don’t care how nice everyone was.
Wow, I would be quite irked, re the pink sequins taking so long, 4 weeks! to pop in a little bag, for goodness sake. Then the repair time. Hmmm ... No luxury feeling there, and then the accelerated prices! 🤔 But, I still want a peekaboo 😂
There’s no supply problem for these bags if anyone (even with no purchase history) can buy in store or online without a preorder or deposit. 100% deposit is crazy…10% would be plenty to show you’re a serious buyer
I love Fendi but not too far off, my favourite brand is probably Dior although I haven't been buying any bags recently from Dior. I've always asked myself if it is worth it but moreso now with the prices now compared to a year or two ago. That said I've always found with Dior and Fendi the customer service is excellent! I have dedicated SAs for these brands who are great and our relationship is great but staff in general from both brands are always very helpful. I know how tempting pre-orders can be but I resist them with all brands even if it is something I really want and I don't feel pressure from my SAs to buy. I figure if it is meant to be, it will be and I don't want the stress of waiting for the item to come in. One thing that bothers me with Dior (on some items), Fendi and Chanel stores in Canada is that if you buy in store you will only get a store credit (if it is not final sale) if you want to return the item, there is no option for a full refund. The issue comes up if you buy an item and there is a defect you did not notice in store despite best attempts to throughly examine it in store, which has happended to me but not on a bag, and there is no replacement for an exchange then the consumer is out the money they paid (thousands if it is a bag) hoping/feeling pressured to buy something before the store credit expires and by then who knows how many prices increases may have occurred so then it is not a true exchange as you may have to pay out of pocket the difference. But, if you buy Dior and Fendi online in Canada you can return for a full refund. LV you can return for a full refund if you bought in store so less worry in case there was something you did not notice. That said I still love the heritage of and quality offered by Dior.
I think we also start asking if it's worth it because our Fendi collection is not small and other fashion houses are coming up with interesting stuff. I'm also starting to feel that I'm moving into RTW pieces not just bags and shoes.
Tbh the fact that it is taking sooo long for Fendi to repair your bag is just disappointing. They really should do better. I also don’t understand taking the full amount as a deposit. Deposit is normally a small percentage just to secure an item or a service or at least that is what I think is! And if you don’t want the piece you don’t get a refund but store credit. Again not ideal. Having said that I like that their products are available to everyone and not just the VIP. I don’t think we need another Chanel or Hermes. But of course they shouldn’t make you feel like you should pre-order otherwise you don’t get it! But when it comes to LOVE everything changes 😉 what can I say, I love Fendi, its beautiful designs and its wonderful staff! 😅
Yes it’s really bad, it’s so convoluted for something that happens all the time! You’re right, sometimes things change… at the moment it’s tension but still love!
Please dont compare the preorder with the wishlist system at Hermès, if one makes a wishlist there you don't need to pay full price for the item before you actually get it. The prices are high, agree on that
I have the same complicated relationship with Hermes. I love their products but can’t stand their arrogance 😅 I wanna be part of their club but at the same time, feel so invalidated by their games. I am so silly 😅😅
I blame Chanel for the recent price increases across most luxe brands. Chanel jacked up prices to such an eye watering level that other brands have followed suit in order to increase profit and to be seen at the same level of luxury. It's keeping up with the Jones' on steroids
Sorry but I think Fendi should be grateful that you want to attend. None of us are that naive to think that this “special” treatment is about us , it’s just a manipulative marketing ploy. I just like to get in and out. I’m old school and hate ass licking of any kind. If they want to show their valued customers their appreciation give them a free handbag like they do to these influences that never buy from the brand .
Love the balance in this video - funny how we fall in and out of love with brands, sometimes on the same day 😂😂
Exactly Nick!
Holy moly 17k!! I agree that the staff is amazing! I do not live near a boutique but go into one if available while on vacation- the staff is always polite and helpful- the online boutique help is amazing as well
Yea, it hurts!! Fendi staff are wonderful
First of all you looks febbbbb! Secondly, it’s quiet refreshing to see a well rounded view of a brand and how it operates, without either slamming it completely or talking about them only through rose coloured glasses. Now that you’ve said all of this I’m sure a fendi bag will pop up and you’ll buy it hehe
You know they are my fave and I love them, but a full performance report is required every know and then.
Ugh lady I feel you on the sequin baguette repair. I sent mine in for repair in January and *finally* got the notice it came in this week. My SA also noted that the sequin replacement was what held it up for so long. I can’t wait to get my hands on it this weekend since I only wore it for a week before it got damaged! Hope you get your back soon!
So glad to hear you will have yours soon! Enjoy it lovely!
I loooooove that beautiful illustration! How special 💛
Was a special treat!
Love this video!! You're so spot on with everything you mention here that my neck hurts from nodding. I still cannot understand the crazy price point of the crystal baguette... Seriously, what were they drinking... erm... thinking??? And regarding the super extra limited purple rain one, they seem to go the old oprah route "YOU get one and YOU get one and YOUUUUU get one" and I find that a little disappointing, tbh. I don't like lying. Don't reheat a meal over and over again, selling it as super fresh.
Oh she has the puns coming thick and fast and I love it! You should be a business coach!
Love your honesty on this. I haven't really ever shopped in Fendi but the couple of times I have been in the Bond Street store the staff were incredible and very welcoming. I have similar relationship with Dior - I adore my SA Suzie and it makes me want to champion Dior but I don't always love everything and so haven't bought much Dior lately. The prices make me feel they are not always worth it. Also it reminds me of Harrods LV where in the upstairs concession there was a beautiful small trunk in reverse monogram. The lady told me it was the last one in the UK and that they never ever see them in store. I was very tempted. I decided to have a wander and have a think and downstairs in the other concession there were (I kid you not!) 3 other exact trunks for sale - it's terrible! Also I was in New York in Dior and saw a Diorama in a metallic onyx. The SA told me it was exclusive to the USA and was not available in the UK. I nearly bought it but everything was so much more money in USA due to Exchange Rate so I decided against. When I got back to UK - you guessed it!!! Onyx Metallic Diorama on the shelf!! You have to know the stock and the prices etc - Should be able to take them at their word that these items are exclusive etc.
Nooooo way! Wow that’s dirty! Good for you for doing your due diligence!
I agree , Bond Street stir staff are fabulous as are the staff in Selfridges , could not be more helpful . X x
Love this video. Wow re the crystal baguette - that is extraordinary compared to the prices of all the amazing 25th anniversary baguettes. And talking about them, there definitely was a feeling that you had to preorder or you would miss out - but come the launch they were all there in the boutiques and available online for ages 🤷🏻♀️
Apparently still in boutique in Japan! 😳😳
I totally get how you feel about the pre orders when they are readily available. And how you feel about the new fendi, the new dior season is all bright, strong colours, i am done for!!
It hurts my ‘Wishlist’ so much it’s overwhelming!!
Based on what I hear from my sister in law who works in the Tokyo store, Fendi treats their staff much better than other luxury brands, even within the LVMH "universe". I wish more brands would keep in mind that happy SAs translate to happy customers! I can only imagine that the Hermes game must wear on their SAs. Imagine trying to build client relationships under those circumstances.
That’s interesting to hear Veronica, thanks for sharing. Yes I think when there is so much at stake it’s a lot of stress on a relationship.
Yess Dayle please talk about the fendi Marc Jacobs colab
Ok ok 👌🏼
Great video Dayle 💙 I have a pre-loved item from Fendi that’s on it way to me. I’m excited 💙
Congratulations Amy that’s super exciting! I hope you love it 💕
Really good video, I 100% agree on the so called limited bags, I loved your mirror baguette, thought I'd missed it. Bought one last week online. Arrived gorgeous. I see its still available online but now has gone up $500 in a week. How many of these so called special editions are there. 😮
Whaaaaaat? you just bought it? Congratulations!
@@DaylesAddiction I know so lucky thanks to you ❤️
There's a Longchamp store where I live mixed in with all the high end luxury stores. I used to go there and had an actual sales associate who would mail me handwritten thank-you notes and things, really giving the luxury treatment. I fell in love with what they convinced me was an exclusive cherry blossom print bag. I later found the same bag trashed on the floor for sale at TJ Maxx. The illusion was over. Similarly, I got the red-carpet, snacks and drinks on the couch treatment at Burberry once, bought an expensive bag and bear bag charm. I really needed this at the time as I was feeling pretty low. Days later, they were selling the same bag for half off! When the exclusivity illusion is broken it really leaves a bad taste in your mouth and stays with you when considering future purchases. :/
Oh Luci I’m nodding along with you, crushing!
That’s crazy about the pink sequins! Can’t wait to see what you have coming!!
I really don’t understand why the process is so convoluted
Hey Dayle! 🥰 I can relate to your comments on the Fendi staff. I always have a great experience in my Chicago store. Love your Fendi update!
They are the best!
Can’t wait to see the new Fendi collections!
They are ridiculously good!
I was just about to message if you can provide news about your pink sequins and you started talking about it. How frustrating. It’s so beautiful, though. Love the video, thanks! ♥️
It’s been a journey….
💜💖💝💘💕🙋♀Loved the video , very interesting, thanks for sharing beautiful lady!
My pleasure lovely 💕
Another great, balanced video. Thank you :)
Thanks Stella
Hi Dayle! I don't own a Fendi, would I love one? Yes I would, they are so beautiful and well designed. Some day I hope!! Great vid, thanks Dayle!💕☺️🇨🇦
I'm looking forward to you sharing that day with me Jan!
Yes, then I could do an unboxing to your monthly vids!!💕☺️🇨🇦
You look nice, that drawing is fab too. 17000, I presume that’s because it’s got real diamonds on it 😂
Thanks lovely, I’d think one diamond for $17k not hundreds
Hi Dayle, I rarely comment on videos but I had to this time. You absolutely should be a Fendi ambassador. I had no interest in Fendi whatsoever before I started watching you. Not sure how I found you but definitely not because of Fendi, probably some Chanel review. I stayed because of your personality and I kept watching. Well…what do you know, I just purchased a Fendi baguette similar to your green one but in blue as blue suits me better, and 2 peekaboos I saw in one of you videos - mini size selleria style. All 3 purchases were 200% inspired by you. I also got colibri pumps and boots. Most importantly, I love all my purchases and am wondering what took me so long? Fendi is now at the forefront of my mind when I’m looking for something. So, you are a Fendi ambassador to all your viewers!
Well thanks Julia - that's so sweet of you to say and I'm super glad and happy that you're enjoying your Fendi pieces. How fabulous that we share this together.
Ha ha the lovers fog does occasionally lift, especially with those price increases that keeps biting 💕
Ouch!!
i really love how you talked about the preorder system. It is so frustrating to have money locked up in preorder that could have been used in investing and earning rent or actual stock value for an uncertain time frame of several months. Also if you don't get the bag because other VIP clients snapped it up, the store could hint and guilt trip "lower-class" clients to get it as store credit. Dont fall for it. It is also frustrating even if the item is actually limited because it whispers in the back of my mind that the system prioritizes their rich super clients and influencers that are sponsored first. I feel it is not a fair chance to even get the bag so i decided to just not bother, or just buy what i see in the store or go to brands that can fluster the system to actually give me value for money........ i have considered if it is called luxury due to the free time needed to deal with stress (customs, waiting list, quality control etc)
I find myself nodding away in fierce agreement! You’re right, even if you do front up the cash it doesn’t mean you have priority, I learned that lesson too.
@@DaylesAddiction in my silent mind I wonder if some luxury brand use 1/4 or more of the value gained on preorder to rent out and earn interest on it without our knowledge as customers. The same with store credit. My mind got thinking about this just because it is a substantial value gained on these preorder relative to the production cost and the brand would have liquid assets to even earn more if they operated with banking activities. I would have liked if an investigative journalist got digging for such activities. It might just be me wondering rather creatively on what greed could lead to also.
@@carrino15 you could be right! Like a superannuation fund!
17K??????? Hugs. The disappointment is real. The illustration is adorable! I really liked your outfit on that day as well.
It’s insane! Thank you tho!
My mind is truly boggled by all this........I need a drink!🍷
Cheers!
Hello Dayle, love this particular video. So true that with the price increase I am also more careful about my purchase. Baguette sequin went up so much 600 Ch increase (3680 CH to 4280 CH). I am happy to have purchase all the pieces before crazy price.
Keep your good work dear
Chan! So lovely to see you, I hope you’re well!
You did a great job in hunting down your special pieces prior to the price increases!
Wow. 17k would kill any desire in me as well. Well not the desire but seriously. No violins. I once spent that amount on a Chanel and have regretted it ever since. Serious regret! I do think regret related to spending that amount is worse than the regret of missing out. The missing out feeling goes, more stuff comes along, the spent money never returns.
And scarcity is absolutely manufactured by brands, it’s all part of the strategy. Wising up to it should be part of ours! Thanks Dayle.
You're so right Kendrea! we move on.
The pre order process is insane. Paying in full for a item and most of the SA''s don't keep in touch to when its going to get shipped and just leave it in the system. Very lazy customer service I thinks and not valuing customers and their hard owned money. I could understand maybe half deposit but full price, very hard. Great vid to share your experience and glad to hear that others are having the same experience.
I understand why they do it for sales and advanced commitment but 100% is a big risk for the customer and I’m aware of some situations where the customer didn’t even get their piece
so sorry to hear about your treatment with Fendi 💜
They treat me well babe, it’s just challenging at times!
@Dayle's Addiction understandable
The Mirror Baguette is so so beautiful ❤
It really is!
Thanks for sharing, Dayle! I’ll be sure to not pre-order anything from Fendi 😬. Agree about their great customer service. Even when my SA is not around or is busy attending to another customer, her colleagues are very friendly towards me. No shopping until your trip, Dayle! Between now and then, do lots of research about what you might want to pick up when you’re there. Have a lovely day 😊
Oh Corrine I hope to stay strong my friend!!
I definitely would find the preorder system frustrating if you think your buying an exclusive piece than to find out its available 5 times over the next year. Can for sure see where your coming from. Fingers crossed for your pink sequins Baguette to come back to you soon ❤
I’ll need to do another unboxing 🤣🤣
Fantastic video as always Dayle. As I’m watching your video, I can see that the purple rain baguette is available on the Australian website. I’m particularly annoyed as I just purchased the acid green (which I still love), but would have preferred the purple rain more!
It’s crazy, I really don’t understand it!
Fendi is my favorite brand for sure because of the people. I sometimes feel nervous to go into other brands store just because I was so afraid they will judge my appearance etc, but never at Fendi.
It’s unreal how consistent their service vibe is around the world!
🎻 maybe you‘re lucky and can purchase some of the new Fendi pieces when you are in Europe. Prices are way better here anyways 😏. I feel you, my relationship with LV got complicated aswell 😅 (wish I came up with that title for a video 😂👌)
Definitely do that video Mary! Tag you’re it!!
Understandably relationships with these houses are complicated. Love is. It's a mix bag of feelings there with the pricing and the preorder requirements (especially when the item is then readily available in store!). However I definitely couldn't agree with you more about the staff and treatment at a Fendi store. The Brisbane boutique is always welcoming, even if I am just a walk in, and nothing is ever too much trouble.
They really genuinely know good customer service!
Hi Dayle, I think just like any family member sometimes we love them in spite of, just as much as because of!😂I would definitely agree about the people at Fendi - I have always had great friendly service. I can recommend Fendi in Harrods for when you visit the UK and especially Taylor (also Australian). 💐💐💐
Thanks for sharing Fiona! I’m excited for our trip!
Also just wanted to mention that the V&A museum has a Chanel exhibition starting in mid September in case you and Meredith wanted to book tickets to see it. I know not your greatest love but I think it will be a cool exhibition 😃 and the V&A is worth a trip in it's own right!
@@fionacrispin-jennings4919 thank you so much!
Sorry you had to make this video but it was very interesting and informative. I can hear the frustration in your voice. But the art photo from the event was absolutely beautiful!!!!
It’s more love than hate but frustration is a constant!
Fendi merchandise is very easy to love. But those kinds of prices, YIKES!
I assume that the information given to you by the sales associates is what they have at the time. They likely don’t know if orders will open again or what ultimate numbers produced will be. So looking at the past behavior of the company, I think it’s worth the gamble to be able to pick up a piece after they land in the stores.
PLEASE do a Marc Jacobs collection video!
Yes, it’s taken me a while to get to that point but I’ll no longer be held to ransom. Ok ok Marc Jacobs coming up!
Yep, I’ve become tired of having my money sat on but companies as well. Especially given your mirror baguette is still available on the website! What exclusively?!?!?!
Our first world problems 😭😭😭
Hey Dayle! I cannot believe you do not have the pink sequin baguette back yet. As you know, they repaired my purple one in about two-three weeks (here in Aus). Have they given you any reasoning as to why it is taking so long?
The big issue was Rome sending the sequins as the bag wasn’t sent to me originally with spares.
OMG 17k for the diamante Baguette That is ridiculous. I nearly fell out of my bed when you said that. 🤣I can only imagine how frustrating all this is for you lovely Dayle and for everyone else who loves Fendi . Especially paying 100% deposit for a bag to still not having it nearly a year later. As you know I don't have any luxury stores here so I don't get to see the gorgeous eye candy and be tempted by it all but I would be extremely frustrated if I was in the same situation. I haven't even had the chance to go into any boutiques for a few years now due to my health and I am dying to but don't see it happening in the near future. I have never even been in a Fendi store. That is one store I want to visit. You have made me fall in love with the brand.Much love. Jenni. XX💜💕
Oh Jenni I really really hope you get to Fendi lovely, you’ll have such a great time!
I love the baguette I could not afford it before price increases so I just like watching everyone else unbox them.
They are getting very expensive for such a simple bag - especially that the jacquard bags are the same price as the nappa.
Woah 17k 🤯 I never understood 100% “deposit”
This is what I have mentioned previously, that if you miss out because it was popular then if it’s popular enough they will release it again at some point or something extremely similar so I don’t actually get fomo on these things anymore and if I do miss out I get over it by the time it comes around again
There is always something else hey!
Celine and Givenchy are my can't resists and thankfully my SA at both is a star but Prada...👀 I feel like I'm often sat thinking why am I giving them money 😂
Because you looove them
Your experience with the purple sequin baguette is similar to my experience with the Prada Crystal bag. It was marketed as exclusive limited only to Dubai and Vegas with small quantities. I prepaid and waited over four months for my special order. Then later, Prada mass produced it in numerous colors and anyone can walk in and purchase one. The issue I have is having some customers tie up funds for months waiting by alleging it is limited, only for it to be regularly available on demand without having to tie up funds in a prepaid order. Although I enjoyed that bag, I was so disappointed with it becoming a common item in the store that I sold it on. I got my money back in that sale as I timed it just right before they were everywhere, but it gave me a negative opinion of the brand and I have not purchased from them again. Not ruling it out in the future, but it should dampened my enthusiasm for the house.
At first I was disappointed- then mad then just deflated and now I find it laughable every time someone shared with me it’s available for preorder. Totally concur with your feelings.
@@DaylesAddiction I relate completely. I find it interesting that some of the most expensive brands here do not require pre-payment for reserving/pre-orders, including Chanel and Hermes. However, Fendi, Gucci and Prada require 100% full pre-payment. It can take months to get items so I don’t like to pre-pay. One time Gucci took a prepayment for two bags and charged my card, only to find out after the charge went through that they would not have the item to offer. It took over three weeks for them to process the refund on their own cancellation, and it all happened months before the actual items would have been available to me.
P.S. I am in Vegas, so the policies are likely different in Australia.
@@mbelieve9919 noooooo that’s shocking!!!
I hope you get your bag repaired soon!! It’s been a long time.
It’s been forever!!
I am not a Fendi frequent shopper however on my recent business trip from US to Tanzania, I had a layover in Qatar. They have the most amazing airport ever, which included among many luxury brands, a Fendi store. They had the "only purple baguette" left in that country according to the sales rep. and having limited edition items is definitely a plus for me. The bag is stunning 💜💜and I almost bought it (even posted the photos on my IG) but in the end decided to pass on it since I was only saving on tax and dint want to cart it around for 2.5 weeks. I guess I can still try and get it now that I am back home. BTW, they also had a stunning chain, sold separately for $1,000 USD. I may be regretting my decision. 😍
Ooh so interesting! I hope you can do snot if you do change your mind - in fact I’m sure you will be able too 😉
Yeah, it seems our relationships with luxury houses do tend to be love/hate. My understanding is Fendi has been one of the better ones, though. They certainly love you. ;)
Fendi is definitely one of the better ones!
I’m still hearing 17k ringing in my head !!! Wow that’s crazy 😱 I’ve only really been into fendi on holiday and they are always friendly I go straight to the peekaboos ❤
Yep, it shocked me, big time!
$17k 😳 full deposits 😳😳, no thank you. Luckily the SAs are lovely and the pieces are beautiful. Can you show in more detail some of those new collection photos that you flicked through? 😊
I will! Sunday!
@@DaylesAddiction Can’t wait 😜
Even at Chanel you don’t have to pay for a pre-order 😄
I have had the same experience at Fendi. I was supposed to pre-order with 100% deposit - which I did not - and the bag was available everywhere when it was released
It’s so annoying, it’s not a great way to show customers value.
Ahh we’re all being scammed! I feel strongly about Limited Editions remaining so. The make-up world began to use that trick around 5 years ago often with a LE eyeshadow palette. Three months later they’d announce due to its popularity they’d release it to all. I feel like they just test the waters to see if they have a seller. Regarding prices, we all know everything has increased in the past year but bags are doubling in price and $6-8k is becoming the norm. It’s madness. I don’t favour one House but Bottega Veneta, which I’d love to buy from, are taking the pish!
Perhaps we shall become the new Pish Takers!!
@@DaylesAddiction 🤪🤣
Love your videos Dayle 🥰🥰🥰🥰🥰🥰
Thanks Erin!
The only Fendi I own are pre loved. I got into the brand when I went to Lifeline in North QLD and saw a fendi bag with stickers on. I thought it was a high quality knockoff as I only paid $8 AU (not a typo). It’s actually a genuine 2004 zucchino hobo with stickers still on. I can only afford pre loved but I’m happy with it 😊😊
Oh my goodness that's a crazy story, thanks for sharing it with us all!
I had a similar experience with Bottega. Paid a fortune for a wallet during an “event”. Later exact same wallet was sold in the boutique minus my initials. So not only was it not special or exclusive- I probably paid $500 USD for heat stamped initialing. I did mention it to my SA and was told the wallet was made special for me. Last time I bought at an event of did a special order. I don’t care how nice everyone was.
It’s definitely feeling a little deceiving- probably still buy as events are lovely but don’t sell something that isn’t true.
Wow, I would be quite irked, re the pink sequins taking so long, 4 weeks! to pop in a little bag, for goodness sake. Then the repair time. Hmmm ... No luxury feeling there, and then the accelerated prices! 🤔 But, I still want a peekaboo 😂
The curse of Fendi love!
There’s no supply problem for these bags if anyone (even with no purchase history) can buy in store or online without a preorder or deposit. 100% deposit is crazy…10% would be plenty to show you’re a serious buyer
I agree!
I love Fendi but not too far off, my favourite brand is probably Dior although I haven't been buying any bags recently from Dior. I've always asked myself if it is worth it but moreso now with the prices now compared to a year or two ago. That said I've always found with Dior and Fendi the customer service is excellent! I have dedicated SAs for these brands who are great and our relationship is great but staff in general from both brands are always very helpful. I know how tempting pre-orders can be but I resist them with all brands even if it is something I really want and I don't feel pressure from my SAs to buy. I figure if it is meant to be, it will be and I don't want the stress of waiting for the item to come in. One thing that bothers me with Dior (on some items), Fendi and Chanel stores in Canada is that if you buy in store you will only get a store credit (if it is not final sale) if you want to return the item, there is no option for a full refund. The issue comes up if you buy an item and there is a defect you did not notice in store despite best attempts to throughly examine it in store, which has happended to me but not on a bag, and there is no replacement for an exchange then the consumer is out the money they paid (thousands if it is a bag) hoping/feeling pressured to buy something before the store credit expires and by then who knows how many prices increases may have occurred so then it is not a true exchange as you may have to pay out of pocket the difference. But, if you buy Dior and Fendi online in Canada you can return for a full refund. LV you can return for a full refund if you bought in store so less worry in case there was something you did not notice. That said I still love the heritage of and quality offered by Dior.
Yes the refund policies are puzzling, it’s the same here and not very fair!
I think we also start asking if it's worth it because our Fendi collection is not small and other fashion houses are coming up with interesting stuff. I'm also starting to feel that I'm moving into RTW pieces not just bags and shoes.
Yes I love your new RTW
I think you’re right on the fact we have many pieces.
Tbh the fact that it is taking sooo long for Fendi to repair your bag is just disappointing. They really should do better. I also don’t understand taking the full amount as a deposit. Deposit is normally a small percentage just to secure an item or a service or at least that is what I think is! And if you don’t want the piece you don’t get a refund but store credit. Again not ideal. Having said that I like that their products are available to everyone and not just the VIP. I don’t think we need another Chanel or Hermes. But of course they shouldn’t make you feel like you should pre-order otherwise you don’t get it!
But when it comes to LOVE everything changes 😉 what can I say, I love Fendi, its beautiful designs and its wonderful staff! 😅
Yes it’s really bad, it’s so convoluted for something that happens all the time!
You’re right, sometimes things change… at the moment it’s tension but still love!
Please dont compare the preorder with the wishlist system at Hermès, if one makes a wishlist there you don't need to pay full price for the item before you actually get it. The prices are high, agree on that
@@carrino15 I didn’t compare the pre-order and Hermes wishlist. Please read my comment again.
All the anniversary and sequin baguettes are still available in Japan 😂
Ffs! Really 🤦🏻♀️🤣 if I don’t laugh…
I'm sorry you have to pay so much money to find such nice people.
🤣🤣🤣
@@DaylesAddiction 🤦🏻♀️
Terri, I laughed so hard at the absurdity of your comment that I literally spat my coffee out... 😂🤣😂🤣😂🤣😂🤣😂 You should consider becoming a comedian
I have the same complicated relationship with Hermes. I love their products but can’t stand their arrogance 😅 I wanna be part of their club but at the same time, feel so invalidated by their games. I am so silly 😅😅
Actually i think I know what is it. Must be love cos love is blind😂😂😂
No, not silly, just human Dani! so many of us in the same boat babe!
I love your blouse in your portrait! Who makes it? Thank you for your opinion on Fendi.
Thanks Michelle, it’s Zimmermann postage stamp you may still be able to find!
I blame Chanel for the recent price increases across most luxe brands. Chanel jacked up prices to such an eye watering level that other brands have followed suit in order to increase profit and to be seen at the same level of luxury. It's keeping up with the Jones' on steroids
I think you’re spot on!
Feckers ❤
Exactly!
So so sorry
Don’t be sorry, it’s all ok!
@@DaylesAddiction but still no beauiful women like you should go though that mess
😀
💁🏻♀️😊
17K WTF?!
Ah yep 🙄
@@DaylesAddiction crazy!
Sorry but I think Fendi should be grateful that you want to attend. None of us are that naive to think that this “special” treatment is about us , it’s just a manipulative marketing ploy. I just like to get in and out. I’m old school and hate ass licking of any kind. If they want to show their valued customers their appreciation give them a free handbag like they do to these influences that never buy from the brand .
Jean says no to ass licking! It’s on the record 🤣💁🏻♀️
@@DaylesAddiction 😂😂😂
The luxury stores can be a bit like builders who want paying up front, and we all know that’s a big NO NO 🧱
I’d always taken it on face value but I’ve learned my lesson!
I almost dropped my phone when you said how much the bag was. 🫠
Yep, you heard correctly!