That arm is a replacement for the original arm, which did the same thing. I believe the frame is tweaked. Have had nothing but problems since Day 1. Gouged cam bound up on the other frame, wonky arm on this one, hydraulic fittings...
@@WolfetonePickups Yup, same, my fittings from the long hose to the pump / valve block are very difficult to fit in, and took all my strength (plus application of hydraulic fluid) for a few minutes. The short hose to long hose fittings take normal effort.
@@yueibm Ihad a similar issue with fittings. It seems there are two manufacturers of fittings, and they are NOT compatible. One is from a company called SABE. Impossible to fit into other fittings.
As simple as this locking system is, it is still overly complex. Simply use a drop arm that catches the stops in the channel similar to how a jackstand works. When the job is completed. raise the drop arm and secure it up out of the way.
After sending replacement locking arms and goign through several troubleshooting steps, they wound up replacing the frames entirely. The new ones worked right off the bat.
I used my new QJ for the first time yesterday and it's acting like yours. I have to manually play with the arm cam to get the arm in the first safety stop when descending, otherwise the cam will cause it to override the stop or the cam will catch the stop instead of the arm catching it, which is dangerous. Any solutions found?
Call support and tell them, ASAP. By any chance did you get here via the Pelican post? If so, you know my name...tell QJ support you have exactly the same issue as me. If not, do a Facebook search for the YT username, you'll find me easily. Send a message if you'd like. QJ finally agreed to replace both frames, they shipped today. Been having multiple issues since November.
@@WolfetonePickups Thanks for replying and your suggestions. I came upon your video thru a UA-cam search for QuickJack. I messed with mine this morning and I believe my problem is a cam on just one of the jacks. They seem to work fine now when lowering the jack to catch the first safety stop. However, when raised off that stop then begin lowering to the ground, one cam slightly "jumps" when it contacts the stop and this sometimes causes it to flip up instead of down, so the arm then catches the stop instead of the cam making the arm pass over it. If keep lowering the car with one jack still in its stop, will be tragic and I was lucky I caught it in time on my very first use. I think the problem must be that the contour of that one cam isn't just right. Should rotate smoothly when contacting the stop, not jump. A little grease did nothing. The other jack seems to work without issue, and both arms appear to have same amount of play. I will contact QJ and see if I can get a replacement arm assembly.
Follow up, I did a complaint ticket with QuickJack and all I got was their advice to always check and reposition the cams, if necessary, before bringing a vehicle to the ground. This is because you can't trust the cams to automatically be in the proper down position when starting the descent. I then suggested a need for a revision to the Manual to make that clear.
@@WolfetonePickups Really hope that takes care of things for you. I may trying switching the arm/cam assembly between the 2 jacks to isolate whether it's still a cam OR lock block problem. Good thing there is a warranty.
It looks like the bolt holding that arm is too tight or missing a washer or something. The arm should drop all the way down.
That arm is a replacement for the original arm, which did the same thing. I believe the frame is tweaked. Have had nothing but problems since Day 1. Gouged cam bound up on the other frame, wonky arm on this one, hydraulic fittings...
Loosen up the arm's bolt a bit
@@strangerbynight it's plenty loose.
@@WolfetonePickups Yup, same, my fittings from the long hose to the pump / valve block are very difficult to fit in, and took all my strength (plus application of hydraulic fluid) for a few minutes. The short hose to long hose fittings take normal effort.
@@yueibm Ihad a similar issue with fittings. It seems there are two manufacturers of fittings, and they are NOT compatible. One is from a company called SABE. Impossible to fit into other fittings.
As simple as this locking system is, it is still overly complex. Simply use a drop arm that catches the stops in the channel similar to how a jackstand works. When the job is completed. raise the drop arm and secure it up out of the way.
How did you fix this problem?
After sending replacement locking arms and goign through several troubleshooting steps, they wound up replacing the frames entirely. The new ones worked right off the bat.
Dayuuuuum brother... im glad i watched this video before purchasing. Hope all is well 😮
Same with mine but only one side so my van almost fell over onto my 912.
I wound up getting an entirely new set sent to me, after the issues could not be fixed. Although, it did take quite some time.
@@WolfetonePickups Thank you for the video and for the advice! Hope you have a lot of fun car projects lined up!
I used my new QJ for the first time yesterday and it's acting like yours. I have to manually play with the arm cam to get the arm in the first safety stop when descending, otherwise the cam will cause it to override the stop or the cam will catch the stop instead of the arm catching it, which is dangerous. Any solutions found?
Call support and tell them, ASAP. By any chance did you get here via the Pelican post? If so, you know my name...tell QJ support you have exactly the same issue as me. If not, do a Facebook search for the YT username, you'll find me easily. Send a message if you'd like. QJ finally agreed to replace both frames, they shipped today. Been having multiple issues since November.
@@WolfetonePickups Thanks for replying and your suggestions. I came upon your video thru a UA-cam search for QuickJack. I messed with mine this morning and I believe my problem is a cam on just one of the jacks. They seem to work fine now when lowering the jack to catch the first safety stop. However, when raised off that stop then begin lowering to the ground, one cam slightly "jumps" when it contacts the stop and this sometimes causes it to flip up instead of down, so the arm then catches the stop instead of the cam making the arm pass over it. If keep lowering the car with one jack still in its stop, will be tragic and I was lucky I caught it in time on my very first use. I think the problem must be that the contour of that one cam isn't just right. Should rotate smoothly when contacting the stop, not jump. A little grease did nothing. The other jack seems to work without issue, and both arms appear to have same amount of play. I will contact QJ and see if I can get a replacement arm assembly.
Follow up, I did a complaint ticket with QuickJack and all I got was their advice to always check and reposition the cams, if necessary, before bringing a vehicle to the ground. This is because you can't trust the cams to automatically be in the proper down position when starting the descent. I then suggested a need for a revision to the Manual to make that clear.
@@johnmcmullen456 They finally replaced both of my frames. Hmmm.
@@WolfetonePickups Really hope that takes care of things for you. I may trying switching the arm/cam assembly between the 2 jacks to isolate whether it's still a cam OR lock block problem. Good thing there is a warranty.
those welds that locks the arms in place looks a bit weak, I would like to see more substantial stops
Thankfully though a weld's strength isn't based on how it looks but rather it's rigidity and structure.