@Scott The Fi-It Guy your videos are truly amazing... I just had to come back to comment... not sure which video it was where you showed how to manually unlock the washer... but that definitely did the trick... my boyfriend had tried to get it fixed by watching UA-cam videos but he was unsuccessful... I feel awesome that I was the one who fixed it (with your help) and didn't have to call in a Technician and it's working like normal now.. THANK YOU! I really appreciate you and all your informative videos! Merry Christmas to me... I'm from Trinidad and that would have cost a lot to get it checked by a technician.
I had been traveling for a month and my drain plugged and I quickly shut off the washer! Only to find out the door locked light was on. I turned off the power and went outside to mow the yard when I came back it I started the power, water drained and I started the rinse and spin. Thank you so much! You saved me at least $120. Blessing to you and God favor.
Dude thank you so much, I unplugged waited a bit, re plugged started up. I had bluky blankets and they were still damp. So glad my sister was away to fix she'd freak out!
In my case, I first tried unplugging/replugging but only did it for a few seconds. After watching this video I left it unplugged for a couple minutes and that did the trick without having to worry about draining. I have a slightly different model. Thanks for the video!
Me too 😅😮😅 Was turning breakers ( not sure which one..not marked properly.. apartments lol ) on and off the lock light wasn't turning off. Researched Google and walla problem solved after video and your comment..thank you 😊😊😊 and.... back to doing laundry fun fun . Have the best day. Oh problem began after pushing extra rinse button.. lol who knows lol lol
What happened to me? Is exactly what happened to you. When I plugged it back in. It was making a noise still and red door locks still flashing. I followed everything that you did, but the only differences that your machine was not making a noise while this was happening. So I am stuck.
Thanks Scott! The manual was useless! I was thrown off by the fact that I had killed the power but not waited long enough for the capacitor to drain. Once I let it drain and flipped the power back on the pump discharged the water and I could open the door again.! You da man!
You Did It, and You Saved 💰💰💰 Click Here to Subscribe: ▶️ua-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.html Click the Bell Icon to notify you of new videos. We Post New Videos Every Week👍
I have a tiny closet that my washer and drier are in, stacked on top of eachother, I couldn't reach to unplug it so just turned the breaker off, worked perfect! If any one else is struggling to slide it out then that's another option lol
So I had this problem. Finely got the door to unlock. However now it will not start a new cycle. I tried drain and spin but it will not start. Cycle light up I push start but nothing happens. Help!!!
Thanks for the video. When I saw the door locked and the machine humming I thought I was in for a big repair bill but your video helped me understand the machine more and what was wrong with it. A big thanks for your help! 😛😛😛
I had the lock get stuck on a Sunday morning with all my underthings inside. I did NOT want to call for help. This made it so easy to fix. The toughest part was getting the drain hose clamped back on. Thank you!
Thank you for the video, it gave me the incentive to tackle it myself. I did have to eventually remove the top and back of the washer, remove the drain hose completely to clean out soap slime and soap bubbles. I am also on a well so removed both hot and cold water hoses and cleaned out the small filter for those as well. Its all put back together and running like normal. Thank you again. Just as more incentive..I'm a 70 year old female. :>))
Wow thank you so much of this video. 100% legit. Our washing machine is already open just now, because i follow your video instuction.❤❤thanks once again.
Thank you sir im about to fanic because its stock up and doorlock so i just fallow your instructions and thanks God for success and thank you sir Godbless
@@ScottTheFixItGuyChannel Can I just use my machine as normal again? Just worried that it will happen again. Waiting a day and was going to wash again Thursday. Happy new year.
I have the same machine you have in the video. My door locks with error codes E01 and E03. My door locks before water is added, almost immediately after closing the door. If it's a suds problem, the suds are from the previous load ...which is possible I suppose. My door lock problem is usually solved by unplugging the machine, wait 15 seconds, plug it back in and the machine is good to go. Tonight, the restart trick did not work, even after half a dozen attempts. I found your video and minutes later I was back in business. Thanks Scott.
This was my exact problem. Let the capacitor discharge, drained some water from the hose, and VOILA everything back to normal. Very good tips! And you helped me avoid a major flood disaster since the corrugated drain hose broke off in my hand when I moved it to drain it. Thank you, sir.
I left it unplugged the first time for only 1 minute..and suddenly nothing. I watched this video, unplugged washer for 5 mins straight... plugged back in, and just magic, everything back to normal.
Great tip on removing the lid (farther down the comments). The release tab was easily spotted and the door popped open when I pulled on it. However, the unit did not immediately work after I plugged it back in. There was a SECRET tech service manual taped to the underside of the lid chock full of troubleshooting instructions and after a few failed attempts and the sinking feeling I’d have to buy a new washer, I came across a bland reference to turning the large setting knob. The unit sprang back to life!!! Winner!!!
Our door is locked won't open. We have unplugged many times for 5 minutes. Nothing works. No sounds of anything running. Drained the filter nothing in it. Ours is a GE freshvent. The display just has the word door scrolling across it. Anyone had this problem. We have watched multiple videos. Tried everything the manual says and nothing is working. My clothes are in washer for 2 days now. Ugh. My husband called GE and they can't send anyone because they don't have anyone in our area.
Thanks for the video. Even though I have a 2017 front end loading model, this worked. I didn’t even have to drain; it drained itself after 10min of no power, then the door came unlocked.
Alternatively: 1. Remove the 3 hex/torx combination screws in the top, rear side of the machine. 2. Gently flex the lid upwards from the back of the machine, and push away to unclip. 3. Look down from the top of the machine. There will be a round white piece of plastic sticking up from the top of the locking mechanism, directly behind the door handle. Pull and hold this plastic piece upward. With your other hand, pull the door open. 4. You can now use the machine as normal.
I have run into this issue several times, and I have not once seen it get clogged. It has always been an issue of too many suds. And unfortunately once suds get to the overflow sensor, there is absolutely no way to reset it, except by manually opening the machine and starting a new cycle.
This tip saved my life tonight. Had all my clothes for the week in that damn washer. Took the lid off, pulled the door release, and powered it all back up. Worked perfectly! Thank you sir and my god bless you until the end of days!
Thank you very much for this video content. Yes you guessed it, it fixed it exactly like yours was. Thanks to my wife, I learned something new today. Write that down!
After 1 minute unplugged the light turn off, then I plugged in again and the drain started running , after that the lock door turn off … thank you for your help … definitely wash the drain locked 😅
Thank’s So Much, I’m so glad it worked and saved you time and money😊 I hope you’ll click here to support us by joining our Channel: ua-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin You’ll get Live Appliance help when ever you need it. It’s just $5.00
ok tried the remedies for the problem you described...snaked the drain hole...each time the drain runs but the machine buttons dont work...got some other suggestions...tnx
Thanks so much, You are most kind😊 Please check out our newest channel with over 400 DIY REPAIR VIDEOS: m.ua-cam.com/channels/bQy5UxlvaPPsDHvfvW76JQ.html
Nicely done, I strongly recommend that you do not wash comforters blankets or bathroom mats in your washing machine. It will shorten its life by five years
Awesome, I’m so glad it worked and saved you time and money😊 I hope you’ll click here to support us by joining our Channel: ua-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin You’ll get Live Appliance help when ever you need it.
So why do you need to take the drain hose off? What did that do? (Why wasn’t water draining into the gutter or wherever it normally goes out from washer and plastic hose? Is it a gravity thing? Thanks!
I heard sporadic beeping and found the washer appeared to be stuck on a drain cycle. The door was locked and flashing a code which went away before I noted exactly what code. I unplugged the machine and waited and came back to it and still was stuck on same cycle with door locked. Did that a couple more
times with out a change. Drained some stinky water out of drain hose and replugged machine . Still the same. Used a small wrench to remove hex head screws and lifted lid and unlocked the door and removed clothes. They were dry and had not been washed. ( there had been some near panic because my 16 yr old’s sports uniform was among the items held hostage in the overly loaded machine. ) We plugged machine in and draining sound continued and shut the door Re locking it , tried to change setting but big knob did not change anything so we got the troubleshooting manual from the lid and left it unplugged until another time until I could study the manual . What I learned from you helped us to retrieve the uniform so thanks. This story to be continued.
I have the same problem I clean out the filter and had stuff in it and clean it and put everything back but once back on it kept going straight to drain mode and door won’t open still haven’t found a solution
Ahhh thanks, i cut power and restarted my washer 20 times till I watched your video and got the idea to pick the hose out of the drain to find out it was pinched! Thanks!
Well I looked up videos cause my washer would stop and drain and not open the door and read error and make the beeping noise every so often. I learned in video you can open the top but I didn’t do that just yet because it didn’t make sense to me when the washer is new the manufacturer is not gonna expect you to open if there’s a little problem, I will resort to that if desperate to take clothes out if nothing else works. But then I learned you can turn unplug machine for a while then plug in and it will let you open door. Did they but I continued to have locking issues afterward. Then I learned about factory reset by pressing buttons 123 123 123 which helped. But my problem is that it continues to stop and remain locked constantly more so than often. I saw on another video about tube drainage problems and the reason it locks is because it senses drainage problem, something obstructing the drainage tube and therefore locks to prevent reuse until that problem is fixed and of course to prevent water from spilling out when door is opened if it stopped mid way during cycle and didn’t drain properly. Makes sense and figured this is the problem that continues to lock my washer and will now be fixed once I clean it. Was happy however, I checked my tubes and everything is clean and perfectly fine! So HOW THE HELL am I left to wash with this new laundry when it continues to lock and stop during spin and drain cycle?!? 😭
Great question, Can you unplug it and then remove the 3 screws from behind the upper panel and then push it back by 2 inches and lift off the panel. Then reach in behind the door lock and lift up on the plastic tab and that will release the door. Make sure all the water has drained out already 👍
Mine is exactly like yours & the fix didn't work for me. I hear the pump running, door is locked, & it will not drain. I might need to call someone, but I was hoping you can tell me what the model is? I think the model info is inside the door lol...
Can you unplug it, remove the top panel and then reach in behind the door lock and pull up on then pull up on the plastic tab to release the locked door, that will also reset the computer.
Thanks Daryl, I think my door lock is on its way out and needs to be replaced. I Hope That You Can Become A Member of Our Channel😊👍 Here’s a Membership Link: ua-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin
@Scott The Fi-It Guy your videos are truly amazing... I just had to come back to comment... not sure which video it was where you showed how to manually unlock the washer... but that definitely did the trick... my boyfriend had tried to get it fixed by watching UA-cam videos but he was unsuccessful... I feel awesome that I was the one who fixed it (with your help) and didn't have to call in a Technician and it's working like normal now.. THANK YOU! I really appreciate you and all your informative videos! Merry Christmas to me... I'm from Trinidad and that would have cost a lot to get it checked by a technician.
Great job Trudy, I’m so glad it worked.
Merry Christmas 🎄😊
I had been traveling for a month and my drain plugged and I quickly shut off the washer! Only to find out the door locked light was on. I turned off the power and went outside to mow the yard when I came back it I started the power, water drained and I started the rinse and spin. Thank you so much! You saved me at least $120. Blessing to you and God favor.
Thanks so much Kathy😊😊😊
This is the second time you saved me with this whirlpool machine!!!
You saved me!!! You are THE BEST!!
Thanks so much Ellen❤️👍😊
Thank you! My washer is exactly like yours, and I was having the same problem. After ten minutes, we're back in business. Thank you, thank you!
Nice job Laurie😊😊😊
Dude thank you so much, I unplugged waited a bit, re plugged started up. I had bluky blankets and they were still damp. So glad my sister was away to fix she'd freak out!
Nice job Michele👍
Thanks!
Thank you Matt😊
In my case, I first tried unplugging/replugging but only did it for a few seconds. After watching this video I left it unplugged for a couple minutes and that did the trick without having to worry about draining. I have a slightly different model. Thanks for the video!
Awesome,
Success🎉😊👍
Me too 😅😮😅
Was turning breakers ( not sure which one..not marked properly.. apartments lol ) on and off the lock light wasn't turning off. Researched Google and walla problem solved after video and your comment..thank you 😊😊😊 and.... back to doing laundry fun fun . Have the best day. Oh problem began after pushing extra rinse button.. lol who knows lol lol
What happened to me? Is exactly what happened to you. When I plugged it back in. It was making a noise still and red door locks still flashing. I followed everything that you did, but the only differences that your machine was not making a noise while this was happening. So I am stuck.
Thanks Scott! The manual was useless! I was thrown off by the fact that I had killed the power but not waited long enough for the capacitor to drain. Once I let it drain and flipped the power back on the pump discharged the water and I could open the door again.! You da man!
You Did It, and You Saved 💰💰💰
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Click the Bell Icon to notify you of new videos. We Post New Videos Every Week👍
I have a tiny closet that my washer and drier are in, stacked on top of eachother, I couldn't reach to unplug it so just turned the breaker off, worked perfect! If any one else is struggling to slide it out then that's another option lol
Great idea Stephanie 😊👍
@@ScottTheFixItGuyChannel thanks! I'm basically the "miss fixit" in my house🤷♀️
Literally this just fixed my problem. Thanks for suggesting to.cut the power at the breaker
Going to try this right now from lastnight mine is locked. Thank you Stephanie
I did that before reading this and it still won’t work. 😭
Awesome. My door was locked. Drain was not working. It was full of water. This fixed it. Thank you so much
Thanks Louise❤️👍😊
So I had this problem. Finely got the door to unlock. However now it will not start a new cycle. I tried drain and spin but it will not start. Cycle light up I push start but nothing happens. Help!!!
Thanks for the video. When I saw the door locked and the machine humming I thought I was in for a big repair bill but your video helped me understand the machine more and what was wrong with it. A big thanks for your help! 😛😛😛
Thank you so much! I was just about to cry! Fixed it right up!
Great job Amy❤️👍😊
I had the lock get stuck on a Sunday morning with all my underthings inside. I did NOT want to call for help. This made it so easy to fix. The toughest part was getting the drain hose clamped back on. Thank you!
Glad I could help Shannon ❤️👍😊
Yay thank you so much. It worked for my 88 year old cousins washer. She's so happy.
That is excellent 😊
Unplugged it and plugged it back on and it worked perfectly, thank you
Great to hear! That was an easy fix 😊
That did it! The drain hose was filled with quite a lot of debris - and letting run into a bucket cleared it. Thanks!
Awesome News, thank you 😊👍
Thank you! Interesringly enough, unplugging the machine and waiting fixed the problem for me!
Had the same issue, this video helped. Just had a clogged drain hose. Drained it into a bucket. Thank you
Nice job👍
Just saved me some money 💰. Thank God for people like this 🙏
Thanks so much 😊😊😊🙏
Thank you for the video, it gave me the incentive to tackle it myself. I did have to eventually remove the top and back of the washer, remove the drain hose completely to clean out soap slime and soap bubbles. I am also on a well so removed both hot and cold water hoses and cleaned out the small filter for those as well. Its all put back together and running like normal. Thank you again. Just as more incentive..I'm a 70 year old female. :>))
Wow,
Very impressive 😊
Unplugged and replugged my washer. Problem solved! Thank you!
Great job👍😊
Wow thank you so much of this video. 100% legit. Our washing machine is already open just now, because i follow your video instuction.❤❤thanks once again.
You are welcome❤️😊👍
Amazing job. Thank you for your video saved me $$$ maintenance tried to charge me $350
That’s what I like to hear😊😊
Thank you… I have the exact washing machine that had the same problem!
Nice job Eric👍
Thank you sir im about to fanic because its stock up and doorlock so i just fallow your instructions and thanks God for success and thank you sir Godbless
Glad I could help😊🙏
Thank you. Just followed your video and it worked perfectly.
Glad it helped
@@ScottTheFixItGuyChannel Can I just use my machine as normal again? Just worried that it will happen again. Waiting a day and was going to wash again Thursday. Happy new year.
I have the same machine you have in the video. My door locks with error codes E01 and E03. My door locks before water is added, almost immediately after closing the door. If it's a suds problem, the suds are from the previous load ...which is possible I suppose. My door lock problem is usually solved by unplugging the machine, wait 15 seconds, plug it back in and the machine is good to go. Tonight, the restart trick did not work, even after half a dozen attempts. I found your video and minutes later I was back in business. Thanks Scott.
So glad it worked James😊😊😊
As with many others, found 4 coins, a plastic collar support. Washer appears to work great now. Thanks!
Nice job Bill😊
This was my exact problem. Let the capacitor discharge, drained some water from the hose, and VOILA everything back to normal. Very good tips! And you helped me avoid a major flood disaster since the corrugated drain hose broke off in my hand when I moved it to drain it. Thank you, sir.
I left it unplugged the first time for only 1 minute..and suddenly nothing.
I watched this video, unplugged washer for 5 mins straight... plugged back in, and just magic, everything back to normal.
It's really worked, thanks man
Your welcome 👍
Great tip on removing the lid (farther down the comments). The release tab was easily spotted and the door popped open when I pulled on it. However, the unit did not immediately work after I plugged it back in. There was a SECRET tech service manual taped to the underside of the lid chock full of troubleshooting instructions and after a few failed attempts and the sinking feeling I’d have to buy a new washer, I came across a bland reference to turning the large setting knob. The unit sprang back to life!!! Winner!!!
Nice job Pierre😊
Usually the problem comes from too much soap.
Try cutting the soap in half.
Sir you just saved me some stress with an easy fix. Thank you!!!
You’re very welcome 😊
Our door is locked won't open. We have unplugged many times for 5 minutes. Nothing works. No sounds of anything running. Drained the filter nothing in it. Ours is a GE freshvent. The display just has the word door scrolling across it. Anyone had this problem. We have watched multiple videos. Tried everything the manual says and nothing is working. My clothes are in washer for 2 days now. Ugh. My husband called GE and they can't send anyone because they don't have anyone in our area.
Thanks for the video. Even though I have a 2017 front end loading model, this worked. I didn’t even have to drain; it drained itself after 10min of no power, then the door came unlocked.
Glad it helped😊👍
Awesome! Crisis averted! I was going to have to call for repair. Thank you!
Very cool😎
Thanks! You're my savior! It works! May God bless you and your family! Muah!
I love it❤️😊👍
Perfect. Exactly the same problem and your video helped me fix it. A million thanks.
Awesome,
Thank you
This worked perfectly for me! Thank you!
Thanks so much Julie😊😊😊
Thanks! I was wondering how to get all of my colored clothes out of the washer. This worked!👏🏼
Nice job Karen😊
Thank you SO MUCH Scott! Followed these instructions, and my machine is back up and running. Subscribed!
Fawn 😊
Thanks so much Fawn❤️😊👍
Alternatively:
1. Remove the 3 hex/torx combination screws in the top, rear side of the machine.
2. Gently flex the lid upwards from the back of the machine, and push away to unclip.
3. Look down from the top of the machine. There will be a round white piece of plastic sticking up from the top of the locking mechanism, directly behind the door handle. Pull and hold this plastic piece upward. With your other hand, pull the door open.
4. You can now use the machine as normal.
I have run into this issue several times, and I have not once seen it get clogged. It has always been an issue of too many suds. And unfortunately once suds get to the overflow sensor, there is absolutely no way to reset it, except by manually opening the machine and starting a new cycle.
Awesome info.
Thanks so much👍 I didn’t know it’s an over suds issue.
This worked great! The drain hose technique did not.
@@setoman1 how do you manually open it
This tip saved my life tonight. Had all my clothes for the week in that damn washer. Took the lid off, pulled the door release, and powered it all back up. Worked perfectly!
Thank you sir and my god bless you until the end of days!
Thank you very much for this video content. Yes you guessed it, it fixed it exactly like yours was. Thanks to my wife, I learned something new today. Write that down!
Nice job Sir😊
Thank you very much! You saved metime and money.
Glad I could help!😊😊😊
great video, fixed my problem, saved me $$$$.
That's awesome! 👍😊
Your video was very helpful unlocking my machine with the "red" flashing door lock.
Thanks so much Christine 😊👍
Thanks you so much. I was about to talk maintenance. You saved the day
Awesome,
Thank you
After 1 minute unplugged the light turn off, then I plugged in again and the drain started running , after that the lock door turn off … thank you for your help … definitely wash the drain locked 😅
Very cool 😊
Unplugged still won't open
Thank you! Pulled out the plug, waited few minutes and it recycled off.
Excellent, thank you 😊
Thanks, fixed our issue!
You're welcome!😊👍
Perfect fix for us, too! Thanks a bunch!
Thanks so much👍😊
You just saved me some money!!! Thank you so much!!!!
Thanks so much😊😊😊
Thank you very much for sharing this! 👍
My pleasure!😊👍
Thank you for this video.
Glad it was helpful!
You are my hero Scott
I love it,
Thank you😊
Thank U for your video...excellent
You are very welcome 😊
It actually works 👏👏👏 thanks!!!
Thanks for the tip bro!
You’re welcome 👍😊
Thank you so much! Your video helped us fix our Electrolux! Awesome work!
turning off and on the washer worked! thanks a lot!
Nice job Nia
Thank you! you are a lifesaver 😊
You’re very welcome Tim👍
Thank you so much
You’re welcome 😊
Thank you Scott!
Worked cheers
Thank’s So Much, I’m so glad it worked and saved you time and money😊 I hope you’ll click here to support us by joining our Channel: ua-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin
You’ll get Live Appliance help when ever you need it.
It’s just $5.00
ok tried the remedies for the problem you described...snaked the drain hole...each time the drain runs but the machine buttons dont work...got some other suggestions...tnx
Can you send a video of that to my email at: scottthefixitguy@yahoo.com
Thank you sir 🙏
Most welcome👍😊
You're fantastic! Thank you so much! Saved us lots of $$$
Thanks so much,
You are most kind😊
Please check out our newest channel with over 400 DIY REPAIR VIDEOS: m.ua-cam.com/channels/bQy5UxlvaPPsDHvfvW76JQ.html
Obrigado Sr ,falo português e não compreendo inglês o bastante para isso,assistir seu vídeo e conseguir resolver,obrigado
Hi Lucile,
I’m glad it worked 👍
Thank you soooo much .. it def was what you said .. it worked!!
Thanks
Thanks i will try this a i have this exact problem......
Awesome
Good to use less detergent also 👍
Thanks dude… just fixed my washer. The load was a comforter and was too big.
Nicely done,
I strongly recommend that you do not wash comforters blankets or bathroom mats in your washing machine.
It will shorten its life by five years
nice job on sharing! Thank you!!
Thanks Jill😊
Literally had the same issue your video help forgot that I had no water running through a certain part of my house and it caused that
I’m glad you figured it out 😊
I've learned so much from you vids I really appreciate the hard work
Thanks so much😊😊😊
Thanks
No problem👍😊
Thanks the drain was going for a hour😅
Awesome, I’m so glad it worked and saved you time and money😊 I hope you’ll click here to support us by joining our Channel: ua-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin
You’ll get Live Appliance help when ever you need it.
Thank you so much! I emptied th at drain hose and it reset :) so happy to have found you!
Thanks so much Nina❤️👍😊
So why do you need to take the drain hose off? What did that do? (Why wasn’t water draining into the gutter or wherever it normally goes out from washer and plastic hose? Is it a gravity thing? Thanks!
Bringing it low allows gravity to remove any water incase the drain pump has stopped working.
If this problem occurs more than once, does it mean the drain pump has a problem?
Thank you! Saved me having to call maintenance! ⭐️
I love it❤️😊
Thanks So Much AJ, I Hope That You Can Become A Member of Our Channel😊👍
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thank you
You're welcome😊
Thank you. Your video was very useful.
I heard sporadic beeping and found the washer appeared to be stuck on a drain cycle. The door was locked and flashing a code which went away before I noted exactly what code. I unplugged the machine and waited and came back to it and still was stuck on same cycle with door locked. Did that a couple more
times with out a change. Drained some stinky water out of drain hose and replugged machine . Still the same. Used a small wrench to remove hex head screws and lifted lid and unlocked the door and removed clothes. They were dry and had not been washed. ( there had been some near panic because my 16 yr old’s sports uniform was among the items held hostage in the overly loaded machine. ) We plugged machine in and draining sound continued and shut the door Re locking it , tried to change setting but big knob did not change anything so we got the troubleshooting manual from the lid and left it unplugged until another time until I could study the manual . What I learned from you helped us to retrieve the uniform so thanks. This story to be continued.
Thanks Valerie❤️👍😊
I have the same problem I clean out the filter and had stuff in it and clean it and put everything back but once back on it kept going straight to drain mode and door won’t open still haven’t found a solution
That’s often caused by lots of suds from too much soap.
bro i hope you win the lottery
Thanks so much😊
Great hep
Ahhh thanks, i cut power and restarted my washer 20 times till I watched your video and got the idea to pick the hose out of the drain to find out it was pinched!
Thanks!
Nicely done Jonathan
can you by pass the door lock so u can use washer with out door lock
Hi Tina,
It’s better just to replace the door lock for a safety reasons.
Once you get your washer working,
Try using 1/2 the soap and it won’t reoccur.
Well I looked up videos cause my washer would stop and drain and not open the door and read error and make the beeping noise every so often. I learned in video you can open the top but I didn’t do that just yet because it didn’t make sense to me when the washer is new the manufacturer is not gonna expect you to open if there’s a little problem, I will resort to that if desperate to take clothes out if nothing else works. But then I learned you can turn unplug machine for a while then plug in and it will let you open door. Did they but I continued to have locking issues afterward. Then I learned about factory reset by pressing buttons 123 123 123 which helped. But my problem is that it continues to stop and remain locked constantly more so than often. I saw on another video about tube drainage problems and the reason it locks is because it senses drainage problem, something obstructing the drainage tube and therefore locks to prevent reuse until that problem is fixed and of course to prevent water from spilling out when door is opened if it stopped mid way during cycle and didn’t drain properly. Makes sense and figured this is the problem that continues to lock my washer and will now be fixed once I clean it. Was happy however, I checked my tubes and everything is clean and perfectly fine! So HOW THE HELL am I left to wash with this new laundry when it continues to lock and stop during spin and drain cycle?!? 😭
Try using half as much detergent and you’ll have less bubbles and the problem will go away.
I've tried this and it still just won't give...Is there anything eles to do that may help...cause I'm knee deep in laundry and panic has set in!
Great question,
Can you unplug it and then remove the 3 screws from behind the upper panel and then push it back by 2 inches and lift off the panel.
Then reach in behind the door lock and lift up on the plastic tab and that will release the door.
Make sure all the water has drained out already 👍
Mine is exactly like yours & the fix didn't work for me. I hear the pump running, door is locked, & it will not drain. I might need to call someone, but I was hoping you can tell me what the model is? I think the model info is inside the door lol...
Also, is there an easy way to get to, & clean out the filter on this unit?
Can you unplug it, remove the top panel and then reach in behind the door lock and pull up on then pull up on the plastic tab to release the locked door, that will also reset the computer.
How do you unlock manually? 😳
Just remove the too and reach in behind the lock and pull up on the plastic tab.
How do you FIX it....?
Try using half as much soap👍
Worked like a charm. Any insights into what caused it? I see no clogs or kinks.
Thanks Daryl, I think my door lock is on its way out and needs to be replaced. I Hope That You Can Become A Member of Our Channel😊👍
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I did the same thing, I disconnect power, It doesn’t help, showing me some failure.
You can remove the top panel and reach down behind the door lock and pull up on the plastic manual door release tab.
Make sure to unplug first.
What do I do if it won’t lock
It does blink the “DL”
DL stands for door lock.
Probably time for a new door lock.
How can I unlock??
Remove the top panel,
Reach in and pull up on the plastic tab located behind the door lock.
Mine says F71 and my clothes are still in there please
Can you unplug it overnight to see if that helps?
Did all that no solution..help
Can you put the drain hose in a bucket to get rid of the water and then see if the door will open?
My washer is locked and I can't get it unlocked and it's on dry only
Can you send your same question to my email along with the model number? Scottthefixitguy@yahoo.com
I thought my washer killed itself. Thank you.
Nice job,
Try cutting the detergent used in half and it won’t come back😊