Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.
Yup. Today someone gained access to to my phone app and tried to transfer my sim to a new phone but thankfully my carrier gave me 1 hour to stop the transfer. Your right my bank is the only one that has one form of 2 factor authentication.. sms only.. I’m only keeping 500$ in my bank right now. Our data is leaked everywhere constantly.
Yup thankfully I stopped the sim swap on my account and changed everything. Everything. Be safe fried and I agree, my bank only uses sms 2fa… I only keep 500$ now until they up cyber security
I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.
I have watched many of these scamming videos. I have learned you do not get your money back until you contact a television station. It is a complete waste of time to contact the bank.
All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!
Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.
This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card. I had to change out every login,password and pin on every single account I use.
… 😢 praying for you. Just happened to me but thankfully I as sent a notification so I was able to change ALL info. Data leaks are to common… we are all available to the scammers
Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.
I understand how the sim card scammer gets the 2FA text-back code, but that's the second factor authentication. How does the scammer get the first factor authentication - that being, the login ID and password to the bank account?
There are regular people that work for these companies that can get paid off to swap our sims. Sims are vulnerable for sim swapping and banks still refuse to stop using SMS as 2fa, so we are screwed.
I have nothing on my phone that can't be obtained free on the net. I actually use my phone as a phone, and use it for entertainment only. No banking applications, no passwords no personal information to steal. I still walk in to my bank to conduct all financial business.
Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.
Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬
Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well. They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.
Physical vs eSIM has nothing to do with this. And actually eSIM is safer... someone steals your phone all they need to do is remove the physical SIM card and pop it in their phone many times it will work and give control over all of your online accounts without having to contact anyone! Now how is that more secure than eSIM?
Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.
I will tell you Apple Pay is better security than your physical credit card's weak magnetic stripe is. I have no idea why people like you seem to think physical credit cards with known exploits are better. And to add, they did not steal this money via the phone's Apple Pay at all. So why write such inaccurate post that has nothing to do with the article.
I agree, my bank doesn’t even have my cell phone number. I bank in person, I speak and text to family and friends on cell phone, I don’t pay bills using a cell phone. That’s what works for me, it may not be what others would like to do. To each their own.
The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.
People need to STOP doing internet banking, online shopping and never keep or remove credit card details from phones and get your butts to the bank to pay your bills!
If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.
You really do. Bill pay and online banking and email accounts from your phone??...????. Noo. Second verification should never have access to email, banking, bill pay. Do you place orders or buy stuff from your phone . Noooo.
At least the bank gave his money back I had a pen at AT&T, but they had to change it because they had a security breach. They said they changed my security code, but I don’t know wh
These phone companies need better security
Everything needs better security with all of this technology that going on these days 💯
I guess I’m safe. My cell phone company doesn’t even seem to have customer service!!😂
LOL
😂 good things when companies are not high tech
Lol
Good one!!!! 😂😂😂😂😂😂😂😂
Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.
Yup. Today someone gained access to to my phone app and tried to transfer my sim to a new phone but thankfully my carrier gave me 1 hour to stop the transfer. Your right my bank is the only one that has one form of 2 factor authentication.. sms only.. I’m only keeping 500$ in my bank right now. Our data is leaked everywhere constantly.
Yup thankfully I stopped the sim swap on my account and changed everything. Everything. Be safe fried and I agree, my bank only uses sms 2fa… I only keep 500$ now until they up cyber security
Sounds like the the cell phone service provider is at fault.
It’s so insecure to ask for the verification code by text. At least email is a little more secure. Banks shouldn’t text you at all.
My bank will only allow text codes.
I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.
I have watched many of these scamming videos. I have learned you do not get your money back until you contact a television station. It is a complete waste of time to contact the bank.
The only thing Bank of America take Seriously is TAKING Your Money
All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!
Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.
Marketing
This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card.
I had to change out every login,password and pin on every single account I use.
Lawsuit is in order
… 😢 praying for you. Just happened to me but thankfully I as sent a notification so I was able to change ALL info. Data leaks are to common… we are all available to the scammers
What happened to Jeff can’t happen to me. I don’t have money like Jeff 🤷🏽♂️
LOL
They would go with mine too, lol
Same!!!
Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.
It seems that the extra security we're using is being used to help the thieves!
I understand how the sim card scammer gets the 2FA text-back code, but that's the second factor authentication. How does the scammer get the first factor authentication - that being, the login ID and password to the bank account?
There are regular people that work for these companies that can get paid off to swap our sims. Sims are vulnerable for sim swapping and banks still refuse to stop using SMS as 2fa, so we are screwed.
At least the bank gave his money back
Jeff should take his money out of the bank except for $100 or so
I have nothing on my phone that can't be obtained free on the net.
I actually use my phone as a phone, and use it for entertainment only.
No banking applications, no passwords no personal information to steal.
I still walk in to my bank to conduct all financial business.
Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.
Wells Fargo is the only bank allow to use a device for two factor verification.
Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬
😊back to paper...
Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well.
They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.
Physical vs eSIM has nothing to do with this. And actually eSIM is safer... someone steals your phone all they need to do is remove the physical SIM card and pop it in their phone many times it will work and give control over all of your online accounts without having to contact anyone! Now how is that more secure than eSIM?
I don't do online banking at all. I use cash or checks and one credit card with Amazon.
Do some reading about check fraud... you will find many articles written about this.
Then you’re in trouble. Because any hacker could pretend to be you and set up your account and you would be Nunn the wiser
Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.
I will tell you Apple Pay is better security than your physical credit card's weak magnetic stripe is. I have no idea why people like you seem to think physical credit cards with known exploits are better. And to add, they did not steal this money via the phone's Apple Pay at all. So why write such inaccurate post that has nothing to do with the article.
I agree, my bank doesn’t even have my cell phone number. I bank in person, I speak and text to family and friends on cell phone, I don’t pay bills using a cell phone. That’s what works for me, it may not be what others would like to do. To each their own.
No the the facial recognition
Cyber security has to improve along with the criminal element that works 24/7 to circumvent the systems
The question should be asked on where is the people who have been hacked their money going to.
Which banks are receiving the money?
I called AT&T to instruct them never to change my pin and they said they couldn’t do that
The cell phone provider cost Jeff half his savings.
This is a financial horror story. 😮
Did she say, “ bank aPPount?”
Imagine how much more scams will be cause from AI technology.
WOW, that can happen. Can't even give your hone number ut anymore.
Another reason why I only give out my burner number aka Google voice
I DON'T!!!!I CAN'T GIVE OUT SOMETHING I DONT HAVE !!!!
How terrible!!!
You could also use a physical security key
You my friend have the correct idea
Scary....
My phone company has face recognition
Uhmmmmm!!! My LORD!!!
i keep nothing on my phone...just contact list...and a few pics....thats it
😮 wow WTH?!?! Don't mobile companies go through rigid verification before carry out transfer phone #
The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.
This has nothing to do with the bank. They got access to Jeff's online banking through getting a 2FA code.
What do you think about data selling ?
I don't think they replaced only a minute trivial amount intermittently.
People need to STOP doing internet banking, online shopping and never keep or remove credit card details from phones and get your butts to the bank to pay your bills!
Sorry not interested in living in horse and buggy days. Ridiculous to think you safer keeping thousands of dollars and walk around with large sums.
How how the crook lknows which bank he banks with and then user name, ac number??
If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.
I actually have to have a WORKING non EXPERIMENTAL TOY PHONE
You really do. Bill pay and online banking and email accounts from your phone??...????. Noo. Second verification should never have access to email, banking, bill pay. Do you place orders or buy stuff from your phone . Noooo.
Technology working for ya !!!
Don't use a phone! PERIOD..👍
I received a few messages like that, but I just ignored them
I don't quite get it... doesn't the scammer still need your password to access the bank account?
At least the bank gave his money back I had a pen at AT&T, but they had to change it because they had a security breach. They said they changed my security code, but I don’t know wh
Can we spend our money finding these guys. Not chasing down trump. Thanks
MAGA 2024!
Hmmm yeppers I don't think I have any money back for the present situations like a lot of work done and I am triggered by it
Idky i need a pin if im doing changes in person and i havr my I.D. but definitely should have a pin.
BOA ripped me too, long ago.
B of A didn't take his money but they replaced what was stolen. How did they rip this guy off?
Dont do online banking?
No
word of the day PIN
“bank appount”
i switched to the eSim for that reason and i have my account takeover protection and i never have to worry ever again🤣🤣🤣🤣🤣🤣🤣🤣🤣
It's a virtual switch. an employee does it from inside the mobile carrier. It's not a physical switch, so it can still happen
Dumb people. 🎯
I called AT&T to instruct them never to change my pin and they said they couldn’t do that
I received a few messages like that, but I just ignored them