My E-Bike Problem is finally fixed! - How could this be the problem with my speedometer ?
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- Опубліковано 24 лип 2024
- My Lectric XP E-Bike Problem is finally fixed! I can’t believe this was the problem!
Ebike speedometer fix. How I fixed my electric bike.
Purchase a Lectric Bike here lectricebikes.sjv.io/g1OLJB
My Lectric Xp Playlist here • Lectric XP E-Bike Test...
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![Lectric XP Fat Tire [How to use PAS and Cruise Control]](http://i.ytimg.com/vi/oIo8dn20Umw/mqdefault.jpg)
![Lectric XP Fat Tire [How to use PAS and Cruise Control]](/img/tr.png)
I must have looked at 100 electric bike videos. By far, yours are the most engaging and informative. I am going to order the Lectric step thru because of your clear product differentiators - especially the 2” lower crankcase. I also appreciated seeing how Lectric stood behind its product and quickly sent you the replacement entire assembly. I also enjoyed your accessories and upgrade suggestions which will make my bike better for me ..... like the extended handle bar to affix various things to it, the shock absorbing seat post, hydrologic brake calipers, etc. I also appreciate your folksy and friendly manner of presentation. And the fact you get right to the point without a lot of BS. Thanks!
Thank you very much @bobshoe1 🙏
What bobshoe1 said! Really interesting videos....and it's also funny to see your helper sneak in every now and then. :-)
Thanks Tom!
@Kingston Arlo glad I could help :D
It looks like you need to true up your rear wheel using a spoke wrench. I opted to get the Park Tool SW-3 (blue) for my XP. The size is 3.96 mm.
Always a learning experience for me when I get to watch your videos. That’s awesome your son Preston gets to be in your videos and helping out. Had my XP for 2 months now. 1500 miles Loving it.
Glad you got it fixed. Thanks for the update.
Dude I love your videos and will keep watching them. Your videos are very informative. Keep up the great work. And happy you got it fixed.
Thank you!🙏
Great video again! I've had a couple small issues with my ST. The bikes are a VG value but the customer is truly outstanding and this makes a winning experience! Thanks Jeremiah
Your welcome...I agree they have excellent customer service!
Great video Jeremiah, thank you for your contributions! Your helper will forever be grateful for your fatherly contributions to education.
You Rock Man!
Thank You! I appreciate that!
Good video thanks, im going to be getting one soon so im doing as much research as i can 👍.
jeremiah that you for your video, I purchased an lectric bike for my wife. It has been nothing but trouble from the very beginning. I had the same issue that you had last year. The speedometer was all over the place and would stop and go. My wife was afraid to ride bike. I will say that the lectric bike folks were very good about all the issues. However I went through 3 different replacement parts before they sent a entire new rear hub and wheel assembly. your video helped me a lot to install the rear hub... Thank you Wayne
Sorry you had so much trouble but glad you got it fixed. Glad to see their customer service pulled through again. They have excellent customer service from my experience.
Great job, I will continue watching these videos.
Thanks Bob.
I was skeptical that your reviews could continue to be honest since you're 2nd XP was given to you.....I am happy to say that you still seem to be telling it like it is. Thank you!
Thank you! I have a lot of integrity when it comes to keeping it honest no matter what!
they are the best at customer service i am almost ready to order mine! cant wait! i think i have watched ever xp video on you tube!
I agree they have great customer service !
I bought 2 already. So far so good. 2000 miles on the back one now. The white one i just got.
Seems like Lectric has good customer service! Great video thanks for all the info!
No problem. And yes they have great customer service!
Hi Jeremiah, can you make a video of all of the tools needed to work on the entire Lectric XP bike.
thank you for the video and lectric bike customer service team
Since the wheel is out of true only at one point, this should be a quick fix. Get a spoke wrench. Use a marker held perpendicular to the rim so you can isolate exactly where the highest spot is (spot where it touches your zip tie). Loosen the spoke on that side about a half turn and tighten the spoke on the other side of the wheel the same amount. Then do the same thing, but less of a loosening and tightening, to the next spokes to either side of the spokes closest to the spokes at the high spot. Then recheck to see if the blip has gotten better, and repeat if necessary. Since this bike has disc brakes instead of rim brakes, it isn't that crucial to get it perfect. Might also want to check at the edge/bead of the wheel to make sure the rim isn't out-of-round, since that can give a really annoying up and down bobbing of the wheel.. That repair I'd have done at a bike shop, since it is a pain in the neck without a truing jig. Good luck !
Yes I believe it is bent slightly but I don’t really feel it when riding.
Saw this 22 seconds after it was posted. That's what you do when you're waiting for FedEx to bring your new XP's. LOL
Awesome! If your bored check out my other videos! 😂
@@JeremiahMcintosh I have, I've subscribed. :-)
@@jerryhammernik7730No kidding! The waiting hurts! Not even a tracking number yet!
@@danrussell7006 Mine are passing through Missouri according to FedEx tracking. They've stopped saying one will be here tonight. LOL. I'm hoping for Monday.
Mines is finally coming the 17th on Monday ..... At first it was suppose to be delivered the 11th of this month but it went thru " Transit " for 4 days ....but Monday I become a happy man 😁
Great job on this. Thanks for the great explanation.
Thank you. You’re welcome!
Thank you. Lots of good advice. Did you change your free wheel or cassette?
Yes I have the 11-28 on
I've built three of these bikes using 27.5 frames and the Pasion kit. All three have the delay up and down on the speedo. I think that's designed in so the speedo isn't constantly jumping between adjacent numbers, probably an algo that brackets a speed range of 2-3MPH or so and gives you an average and renders a smooth reading. Interestingly, my third build had the same issue as yours with the speedo. Sometimes it works, sometimes it doesn't, and when it worked it read low, even though I had the correct wheel size programmed. All other functions are normal, such as amp draw and assist and ability to change all settings. Must be a glitch on some of these during manufacturing.
Jerimiah, have you looked into a suspension forks for the XPs?
Hey Jeremiah,. That's awesome that they sent you the whole rim with a tire! I don't know if you ever pulled the motor out of the hub but it's super easy! You could just swap out the new motor and keep your old rim, and while you're in there grease up the planetary gears with lithium grease or a good synthetic
Thanks I appreciate the info. How does the speed sensor work tho?
@@JeremiahMcintosh not 100 % sure. But it must be internal in the motor itself
@@JeremiahMcintosh that would work its part of the motor.
did you need a fork spreader? is the axle bolt 18mm?
The computer/controller requires timing intervals between several complete tire rotations to calculate speed. That's why there is a delay.
I have the same problem on one of my bikes, the factory have said to swap out the speed sensor, but as far as i can gather the speed sensor is actually within the bafang rear hub motor? Mines a folding fat bike almost identical to yours. problem occurs both on pedal assist and thumb throttle.
I just got my Lectric XP a few weeks a go and on the rear hub, just as you suspected, it has a screw on both of those little retaining rings that hold the wheel into the frame.
Hmm 🤔 wish I had one on both sides.
@@JeremiahMcintosh it's an M5 x 16mm Length x 0.8mm thread pitch bolt in case you want to look for one. Or if you want 50 of 'em: www.amazon.com/gp/product/B088FWYPR5?pf_rd_r=VV04ZYED13S2783113ES&pf_rd_p=edaba0ee-c2fe-4124-9f5d-b31d6b1bfbee :)
Jeremiah, since you seem to have some influence with Lectric eBikes, would it be possible, if you agree, to suggest to them to create a replacement tail light that also brightens when you use the hand brakes to stop like on a regular vehicle brake light? To indicate to people behind that you are coming to a stop.
My issue is I live in small town and ride my bikes everywhere And follow the road rules and stop at all stop signs. Yet the vehicles on the road get mad and try and pass me in left lane when I stop at stop signs. I've almost been hit 3 times in the past year of living here by vehicles just because I choose to follow road rules since I am using my bikes on the road like a vehicle. It would be nice to have to tail light brighten to indicate that I am stopping at the stop sign and not blowing through it like the others who choose to do so that ride bikes in my city.
I've sent an email to Lectric with this suggestion, but thought they may take it more into consideration if someone like yourself (if you agree...if not I understand) to also make said suggestion. I would make it easier than having an extra added light to do the same since the tail light is integrated into the system already.
Love the videos Jeremiah, you really helped me deicide to get this eBike over the rest in the eBike market. Mine came in today and I got to ride it in the afternoon, I'm amazed how incredible this bike is. One issue I'm encountering is the handle bars tend to jerk side to side when hitting small bumps, any suggestions on how to fix that? Thanks!
Did you double check and make sure everything is tight? Also make sure the safety latch is in the locked position on the stem.
Jeremiah Mcintosh I couldn’t tighten the handle bar with my bare hands but I used a hex wrench. Haven’t test drive it yet. I would have to look into the safety latch and see if that is also loose. Thanks!
Do you still have the old/new rear wheel that got damaged in shipping? I have the same bike I'm trying to diagnose a problem on, "error 30". Replaced battery and display, PAS sensor is adjusted perfectly. Either wiring harness, controller or motor at this point
No I do not. I would unplug and replug all your connections even if they look plugged in they might not be getting good connection. If it’s not that it might be your controller.
Thank you so much for sharing such valuable information, it has been extremely helpful safe riding brother, again thank you so very much E.R.
USMC
Thank you very much Ed and thank you for your service!
I have a eAhora X5 Pro 4.0 Fat Tire and had the same problem after 26 miles , the white wire is hook to a Unipolar Hall-Effect Digital Switch and is your speedometer hall sensor. The other 3 hall sensors blue yellow and green are for the motor and controller.
eAhora has no real support so i had to buy and install a new hall sensor 43F part number from china there around $1.00 a pcs
Jeez they really need to hire someone who knows how to pack stuff. Too many videos with issues on their shipping.
Part of it is fed ex’s fault.
@@JeremiahMcintosh I worked at FedEx over the holidays and I was horrified the way they treat packages.
I would like to know how you got your bike on that table like that 😮
I noticed my front rotor flexes when you hold the brake down but the rear is stationary , is the fix the bolts or is it the placement of the rotor ?
Check out my brake upgrade video it explains how they work.
thanks
Nice Video! I am glad that fixed it! How many miles do you have on your bike now? I got mine August 5th and have about 140 on it now. I watch your videos and did the freewheel swap which definitely makes a difference. Did you also swap over your freewheel with the 11-28 when you put the new motor and wheel?
Yes I put the 11-28 back on and the odometer on mine is over 300 but I’m sure it’s more like 350.
@@JeremiahMcintosh run the bike on stand with back wheel off ground to add the 50 mile to the odometer
Cadence sensor picks up the turning of the crank.
The speed sensor is in the rear hub/motor assembly and provides feedback to the motor controller and the instrument panel.
Yes I understand that but what has me confused is when the speed sensor quit working the everything still worked as it should like the pas levels and max speed cutoff. It must get the speed info for that another way?
@@JeremiahMcintosh one of the wires may send feedback to the computer
Just curious if you did anything with the slight bend in the rim? 10:06 🤔
did you have to return the defective motors for them to dissect the issue and avoid future problems.
Yes
AWESOME!
Knowledge is power!
Okay my speedometer is glitching under load like whenever I accelerate it goes to zero and then tries to go back up but the harder I accelerate the further it goes down like to zero and then it'll glitch and maybe go up to 13 and 27 then 12 and then five and it is very erratic this what yours was doing and mine just stops working completely sometimes like yours I've checked all the wires and everything seems to be working fine everything else works fine the cruise control the pas the gas or power gauge I'm in all that is fine but the odometer is not sometimes like I've written it all day in it looks like Regestered maybe a mile or two. Plz help
Might be the same problem as mine. Did you see my video of the fix?
Hey JM, just wanna say thanks for your Lectric XP vids. Save me some $ not having to pay someone else to do it. Lectric E-Bike is awesome with there super customer service
I chose Lectric XP after researching E-Bike on UA-cam. Your vids are what sold me bro. I'm not disappointed. You n yours have a safe, enjoyable Labor Day Weekend. I think I'll XP on down to Santa Monica n Venus Beach. ⛱️
Awesome! Enjoy… sounds like a fun weekend!
On some cars the speed sensor ring is actually part of the hub assembly. Perhaps the speed sensor is actually in the hub of this bike too. Possibly within the motor housing. That would explain why changing the rear motor fixed the problem.
Yes but what doesn’t make sense to me is that everything else that uses speed such as pas levels still worked perfectly?
@@JeremiahMcintosh I would bet that the pas levels get their signals from the magnetic ring around the bottom bracket/crank. I believe it's called the cadence sensor or something like that.
mine is not working at all, how can that be ? i give gas but no speed shows up. 2000w hub wheel. 52 v batt. nc81f display
You got two new motor and wheels. Lucky you
We had a lot of trouble with changing the rear tire just getting the rear wheel off - how did you hold the rear fork apart? It looked like you just pulled the tire out easily.
I pulled apart with both arms while pushing the wheel out with my thumbs.
A guy on another UA-cam channel made a simple tool to slightly spread the chain stays of his Letric bike so he could easily remove the rear wheel. He got a 5 inch turnbuckle from Lowes, and put two rubber crutch feet on the ends, (from Wal-Mart) and placed it through the wheel between the spokes and the chain stays. He then turned the turnbuckle a couple of times to spread the chain stays slightly until the wheel would slip out. He had the bike upside down by the way.
Would you know why the lights stay on all the time I can’t shut them off with a switch I appreciate it thank you
That’s strange. I’ve heard of this happening when people try to hook a more powerful light up and it burns something out in the controller keeping the light stuck on that’s the only time I’ve heard of it happening.
@@JeremiahMcintosh Thanks for getting back with me!
Hi, I'm writing to ask for help, since I see that you are always repairing your bicycles.
I bought a MATE X250 and it has suddenly died and has not been turned on again.
what would be your opinion about it?
should I check the battery? or must it be a central system problem?
i hope to hear from you soon
best regards from Germany!!!
I would try to check the voltage on the battery to see if it is charged and if it has a good voltage you may have a loose connection on one of the wires somewhere?
Nothing worse than a flat on the Lectric rear wheel. It's a job to remove the wheel and fix the tube. I got a flat from an office sized staple on the road. I put a new tube and used Flat Out. No problems since.
Can anybody tell me what makes it not cut on at all I have the electric step through and it stopped working it don't cut on at all do anybody know what it could be
They say patience is a virtue. You must be a virtuous man!
I’ve actually had the new part for a few weeks I have just not had time to install it. Everything else was still working so I was still out riding having fun until the swap.
One has to wonder if any damage was done when you swapped out the freewheel?
Highly unlikely
See more information or Purchase your Lectric Ebike or Trike here (This is an affiliate link and does help support this channel) lectricebikes.sjv.io/g1OLJB
When they shipped you the new wheel, Did you have to pay for shipping back the defective one? Or did they have a return label for you? I have an error code E007 on mine. Bad motor.
They supply a return shipping label. Make sure you check all your connections really well down by the motor to make sure they did not come loose.
@@JeremiahMcintosh Great! Thanks for a fast response . I will do that.
FYI or anyone wants to know. I called Lectric about my error code E007. Defective motor. They will ship me another one under warranty. They will also reimbursed the labor up to $60 dollars if you have a shop do the service. Will also pay to ship back the defective part. Wow didn’t expect such good service. Recommend if anyone wants to buy from Lectric. Thanks to this channel. I’ve learn much about the XP.
I think the problem was Just an odometer magnet out of Its position in the rear wheel (inside the motor)...no need to change the whole motor
That delay is so odd! Neither my bike or the other local bike I see have that on takeoff or stop.
🤷♂️
Didn't you install a new freewheel? Do you get to keep the extra motors/rims? :)
I did install the new freewheel but had to send the old wheel back.
@@JeremiahMcintosh did you remove the tyre first?, I would've
why you getting the CST BFT tires they sent me some chuayangs never even heard of these things.
Some come with cst some come with chuayangs. It even tells you that on the website under the description.
@@JeremiahMcintosh i know but hard to find info on chaoyang tires and i hear nothing but good things about the CST tires , so forgive me if i sound a lil salty i got the unknowns tires
I wish I could compare them but I only have the CST’s
Interesting. I'm having a similar issue but it does appear to be behaving a little differently than you. Still speedometer problems, but the display will randomly show really high speeds (like 62.0 mph) which makes the speed limiter kick in and the bike will not accelerate. I have emailed a bit with Lectric so far but I'm hoping the fix is pretty easy. This is a brand new bike having this issue too... Love the bike otherwise and the other Lectric bike we got is working fine.
Hmm alike maybe a different issue than mine because mine never limited when is wasn’t supposed to.
Any update on this?
I have a question.when I changed my stock freewheel to a 11-32 freewheel.i noticed on the up and down button..the down button doesn't work..do you have any ideas on what that could be?
Do you mean for the pas levels? If so I’m not sure. Maybe it got damaged if you had the bike upside down.
@@JeremiahMcintosh thank you for replying.yes the pas levels..it will go from 0 to 5 but it seems like the minus button doesn't work.cause I can't go into settings or lower pas level.i had a bike shop put the new freewheel on and that's when I noticed it.. again thank you so much..your videos are awesome.its what got me into ebikes.much respect 🙂
No problem Brian. If a bike shop did it they probably didn’t flip it over so probably not damaged from that. I’m not really sure did you try reaching out to Lectric?
@@JeremiahMcintosh I bought it from someone.again thank you for replying I really appreciate it.i will try to figure it out.i really appreciate you taking the time to reply.i want to thank you for your time🙂
No problem. I will check the connections by the handlebars maybe one of them came loose.
did you have to ship the old one back to them?
Yes
Besides adding gaffer tape to cover/pad the spoke nuts, I added 4x29 liners to both the front & rear wheels to prevent flats (been there) to the paper thin tires.. I 'slimed' the tubes, also..
The tight rear frame to the tire is also a bummer.. I use a cut to size closet pole w/a tapered end to spread the frame (after tapping in place), as using a screw driver to force the wheel into/out of place is a no-no in my humble opinion. Over time, tightening the spokes to prevent that 'clacking noise' will also be needed.
I’ve had the rear wheel off on the Xp twice now and haven’t had a problem by hand but some frames may be tighter than mine. Also over 300 miles and haven’t had a flat and no slime or liners in my tires but did think about maybe getting liners.
@@JeremiahMcintosh The rear tire was taken out by a 1/16th thorn here in Las Vegas. Of course, you only have to worry about acorns, LOL!
Lol I’m glad we don’t have goat heads here!
@@JeremiahMcintosh In the past I looked at your wide handle bar link on Amazon, but I don't think it was correct.. Hopefully, it was you who made that post.. LOL!
Nope. I’ve never put a link for wider handlebars because i haven’t upgraded them yet.
Good customer service. Is there a code when ordering to get a free bag for the rack?
Not sure if any still work but you can try KEVCENTRAL or FATEUNBOUND or techwewant. Please mention my name when ordering!
Jeremiah Mcintosh They should have a code for Mcintosh. ( like the apple) Lol Free bag. 👍 Maybe i should start the wheel rolling by contacting Letric and hinting that. Thanking you from Canada
I agree! Thanks 🙏
@@JeremiahMcintosh Thanks, I will mention your name because you have been a big help.
I bought the XP 3 long range and the first week my speedometer stopped working just receive my package today
One week later!! Your lucky, my Chinese kit, everything thing is 2 weeks to 2 months later, my hub burnt-out the first day, sent me hub motor with no rim or spokes
Hey Jeremiah did u have to return the old rear hub tire back to Lectric when u got the new one ?
Yes
@@JeremiahMcintosh My bike had the same problem for the for week and a half when I first got it
then all of the sudden it's started to work fine and the meantime Lectric had already sent the new hub already on its way
So should I call Lectric and tell them wat happened or should I just wait to see if the hub motor starts acting up again ?
I got the new hub motor already
I would give it a few days just to see what happens but if you already got the new hub I would just change it if I were you that way you don’t have to worry about it.
@@JeremiahMcintosh thanks for the info it's weird I been riding the bike for 2 weeks now and no-issues with the old hub
so this sounds like the haul sensor in the motor is bad.
Yep that’s what it was but I was surprised everything else still worked correctly. Nothing uses the speed sensor other than the speedometer and odometer.? All pas levels still maintained the correct speed and max speed still cut out the same.
Get you a microphone with one of those fluffy things on it and that will cut out the wind noise.
He can powder his nose with it too.😄
guys my lectric is making some weird noise, is it normal or should i be worried. i got the bike yesterday
It’s probably the brakes that need adjusted
Was your bike under warranty? Or did they send you a new wheel because of your UA-cam channel? I love my XP and if they treat every bike owner the way they treated you, not only is the XP and great bike but the company would be outstanding!!!!
Yes it was still under the one year warranty!
@@JeremiahMcintosh I have 2 bikes with problems 1 no display and one with the display showing battery low, but in the volt, area shows 54.4? and Ithe power asset does not kick in? but you can add at handle grip. both over I year, no warranty. Your info is great. thanks. I Don't know if I will order parts from them or China
I would check all your connections first. Sounds like maybe it could be a bad connection somewhere?
@@JeremiahMcintosh 2 more free tyres as well as the rims
I have the same problem. Unfortunately out of warranty and $250 for a new motor :( I'll have to wait on that one. It does still work, just don't know my speed or odometer readings. Frustrating.
So....do you know what was the failing component for the Speed sensor. I really don’t want to buy a new motor if it’s only the speed/odometer display that is not working. Can It be fixed? What was the problem?
Did you see my video where I fixed it?
You replaced the motor?
Yes from my understanding the hall sensor inside the motor was bad which caused the erratic speedometer display. Every other function on the bike worked perfectly and I would have just lived with it if it wasn’t under warranty but being that it was still under warranty they sent me a new motor. Are you having problems with yours and is your bike still under warranty?
No more warranty. Maybe this week I will test the voltage through the hall sensors. Maybe I could fix it. I enjoy your videos very helpful. And thank you for clarifying your failure. Keep it up
Thank you. I hope you get it fixed.
FedEx is probably using the lowest shipping rate that they offer. This is a 65lb. box that doesn’t cost us anything in the purchase price. I’d rather be charged something, then to keep these packages from being mangled during delivery. Also, I would send the bent rim back to Lectric.
I guess I know what I'll be doing next week because my speedometer still is not working from 0 to 62 mph if I unplug the speedometer single wire it works perfectly fine other than the odometer and the speed staying zero
When it’s plugged in does the bike still work a normal the same as when unplugged? Why unplug it?
If I leave it plugged in the bike will work normally and speedometer reading 00, once in a great while the speedometer will read regular speed for a moment then pegs to 62 mph, when it does this the bike won't send power to motor till speedometer goes back to zero in a second or two. If I have the bike parked and manually plug, unplug sensor in rythm, (at the controller) the controller acts normally as if the wheel sensor is adding pulses. If I leave it unplugged, the bike works perfectly but does not show speed or odometer working, so that is my fix untill I get a response from lectric on how to proceed forward. Just happy there was no shipping damage
My speedometer shows 0 when I coast... Please help me, I 'm from France
What size wrench do you use to loosen the back tire nut?
His wrench says 18mm in the video 9:55
Lectric: "Oh you're having a problem?
We will need to you to perform a full bike teardown and troubleshoot every piece of the bike top to bottom" 😆
Jk. glad you got your speedo working again
There's a fool born every day Okie dokie 🤭
You always should work on your own bike.... learn how it works,if you can use a couple of tools then you should be good.Remember this is not a car..... learning is the key to happiness. The old saying goes if you want something done right do it yourself it really is that easy
Totally agree!
I sure have a lot to learn about bikes and the lectric. I'm in my late 50's and don't know a thing about bicycle mechanics, but ordered the Lectric Step Through. While I'm waiting for mine to arrive I have been devouring a bunch of UA-cam videos, in hopes that I can prepare myself to properly maintain, and troubleshoot issues that might arise. Thanks so much for your content ‼️
Just got my e bike and speedo and odometer did not work . They sent me new lcd and odometer and still does not work .
Did you add a new controller?
marvin penick they sent new controller still did not work . Finally they said it was my rear wheel . So they sent new one . All works now .
I’ve had my first e-bike since early march it’s never worked it’s a T42 fat tyre I’ve had to keep sending emails of videos backwards & forwards don’t think I would ever buy bike on line again I’m retired so thought it would help me go visit people but so disappointed with all the B/S no bike shop will help cos of warranty
Now my XP with 1200miles, shuts off randomly, no speed shown, odometer and trip odometer both stopped 😟
Maybe a loose connection somewhere?
@@JeremiahMcintosh I will pull the controller out and check while waiting on a customer service reply. My first display-control filled up with water, I mean filled in the rain, Lectric had me check the controller when the new display arrived. The sent v.2 which doesn't work on the first year controller.
I missed what was causing the problem.
fedex is hurting xp...they delivered my bike upside down even though the box clearly stated which side was up. several corners of the box were torn almost from top to bottom and when i flipped the box over to correct position, one of the top was torn almost completely open. they left the box on the edge of my porch to were anyone coming by could easily see it and luckily i was home and got notice it was delivered a few minutes after. fedex never knocked or rand doorbell to let me know it was delivered.
if i were lectric, i would be complaining about all the damages they are causing.
fedex has become such a horrible delivery service. they put my bike on truck to deliver, only to return because the box "needed tape" was the excuse fedex gave lectric and my bike was delayed an extra day. the bike did not need tape where it was applied. they didnt even try to tape the areas that were actually damaged. pretty stupid excuse in my opinion.
fedex is costing lectric too much money for the damages they are causing.
Mine was delivered sideways As well!
@@JeremiahMcintosh glad to see that your issue was fixed, just too bad fedex damaged the first one. hope xp are able to recoup those costs of damages caused by fedex.
fedex clearly doesnt care one bit.
@@shadowsilverlight1651 Fedex are a step worse than UPS
I gave myself a vasectomy, and now I am going to saw in an extra arm I found at the morgue. I am very good at fixing my stuff
I would love your friend
Get that child DNA tested, he is way too handsome to be yours. xD
Mines having a similar malfunction. The spedo reading is wayyy off despite tire size settings. And all pas levels puts out the same amount of power. Customer service is trash. U figured since theyre located in the U.S. that cs would be easy to work with. Nope. Its like they’re worst than some overseas support and theyre horrible at english🤦🏼
True your rear wheel. You might get constant rubbing on your brake rotors. Look up “how to true bike wheel” I had the same issue and made the proper adjustments to fix that issue.
Thanks but the rim is actually bent slightly. I don’t notice it while riding tho.
@@JeremiahMcintosh pound the bend with a mallet and wood block on the rim flange
Mine has the same problem and at one point it said I was going 60 mph when I was really going like 12 and then completely shut off then kept saying I was going crazy mph, what should I do?
Send Lectric a video of what it is doing then give them a call. They should be able to help you out.
@@JeremiahMcintosh alright I’ll do that, thank you.
if lectric arent able to recoup the costs associated with the replacement parts they have to send out due to fedex damaging the bikes they deliver, they should sue them. its not fair for lectric to replace parts caused by fedex damages...granted its great that they do and as a company they should, but fedex should have to pay for the damages they caused.
I agree completely!
Dam -- UPS and other shippers should be a bit more careful handling packages. Treat them like a New Born Baby. Thats ridiculous things happen so often what your going thru on that Bike.
Their lack of packing materials is disturbing. And now you have a messed up wheel to fix your speedometer issue 😟
On this occasion yes but the bikes are actually packaged really well!
The speedometer delay is caused by the number of hall effect sensors in the wheel. To calculate the speed, the sensors need to pick up several signals. Then the processor needs to make the calculation. The tiny computer on board does not have a auper high speed processor. The delay should be expected. Embedding a faster processor, would likely put the cost, out of reach for most consumers. No big deal, as it doesn't affect safety in any way.
It's great you have it working again!
Just use a spoke wrench to round out the wheel, and you'll be golden! ☝️😏
Thanks I tried but when I loosen the spoke by the bent part of the rim it just stays the same way because the rim is bent then that spoke is loose.
@@JeremiahMcintosh tighten the 2 opposing spokes to pull the bend back
Okay so you put a rear wheel on the bike and it's not true. Plus you indicated it was the third wheel sent by them so to me that's a quality control issue. That would be a red flag for me not to get this bike.
The second wheel was damaged in shipping
I pray Lectric XP in the future updates or add new carrier services like UPS or USPS .... FedEx just isn't good for delivering stuff like ebikes .... I'll feel alot safer with UPS carrying it instead ...plus it will be to your destination alot quicker .......great video
I think they sent you a used rim
🤷♂️
That Rim needs to be tuned (centered by adjusting the spokes) see this vid starting at 8:48 ua-cam.com/video/IGEB0i9uvNA/v-deo.html
I don’t think that’s going to help though because I think the rim is actually slightly bent.
Yeah they sent you a whole knew tire and motor because you have a channel that promotes all their stuff. I'm pretty sure they're not going to to this to is.
Just email them a video of what it is doing then call them. I’m sure they will make it right if it’s still under warranty they have great customer service.
I was seriously looking at this bike for my wife and I but this looks like a bunch of BS to put up with and why i do not like Amazon
What does Amazon have to do with it? They are great bikes and the company has great customer service.
Jezus, you take a long time to get to the point of the video