Drivers fear for safety as years-long recall fails to catch some engine failures
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- Опубліковано 18 лют 2021
- Millions of Hyundai and Kia vehicles run the risk of sudden engine fires and failures - and drivers say recalls have done little to address the safety issues. A joint CBC Marketplace and Go Public investigation looks at the potentially dangerous engines, exposing flaws in Canada's recall system.
To read more: www.cbc.ca/1.5918348
#CBCMarketplace
#CarRecalls
#Hyundai
#Kia
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So what I'm hearing, is never buy a Hyundai or Kia vehicle...
That is sure what it sounds like to me. After this information about Kia and Hyundai, I will not as much as test drive one.
@Not Applicable Its the same company and has been for a long time. Look under your hood. Parts have KIA/Hyundai stamp all over them.
@@damiensampson7323 I have had more recalls on my 2014 Hyundai Sonata since I purchased it in 2015 than I had on any of my previous cars (Honda, Toyota). At least 4-5 recalls since 2015. I would still be driving the Toyota Camry if it had not been totaled by another driver.
@E Y Honda and gmc and Chevrolet don’t have these problems
@Jibrail Muhamade pretty good plan
Hyundai and Kia need to focus on improving their engine rather than putting a warning, updating their exterior and technology amenities.
well here is the thing, the reason Hyundais and Kia were able to separate themselves from other Japanese cars is their tech and exterior styling. It's a trade off. Less money spent on tech might lead to more reliable cars, but less interest in the brand
What’s with the masks?
They spend most of their money copying German manufacturers exterior design than copying Toyotas drive train, which should be your main concern when buying a car. Hyundai business model is how best can we polish a turd? As opposed to let's not make a turd
thank you for bringing this to everyone’s attention. i believe that kia and hyundai should be put out of business if they continually fail to fix their fire and recall issues. this is too much and people’s lives are at risk.
@Jay’s Archive I completely agree with you. Peoples lives are at risk people need to stop buying Kia and Hyundai cars.
I have heard that there were 2 deaths from this recall, both involving kia souls, don’t know if there is any other info about that incident, but may the people who died from this rest in peace
I never believed Kia or Hyundai were qualify (or aesthetically pleasing) vehicles anyways. However, since news about vehicle fires has continued to develop, I feel unsafe just being near them. Kia and Hyundai are both releasing a steady flow of EVs, but I’m even less inclined to look at a Kia/Hyundai EV than a Kia/Hyundai ICE.
And then there was a tic tok trend where their cars could be stolen with nothing else but a USB cable
They should be put out of business regardless. Little boys/girl as young as 13 are stealing their cars with just a USB due to a flaw in the ignition design, and now you have insurance companies refusing to insure this brand in certain areas, or charging high premiums. What a shxt company
Toyota’s and Honda’s may be a few thousand dollars more, but that’s better than spending a few thousand dollars in the repair shop.
@@calm9447 I can back that. 1995 corolla manual. 200k
@@Spiritual_DriverAE101 ayyye u got the best of them Toyotas. I got a 1998 Toyota 4Runner and love it
I worked at a used dealership, we sold a 2015 Hyundai Tucson with under 100k on it. We replaced the engine before it left, was running perfect. It left with the customer and 15 minutes down the road, the engine grenaded itself. We replaced the engine and it was okay for a while, but once again couple weeks in grenaded. Hyundai Kia are the #1 worst new car manufacturer, I will never own one.
I wouldn't say they're the 1# worst (that title goes to Fiat), but they deliver disappointment after disappointment due to sheer mismanagement and arrogance! This mentality is also what damaged the reputation of some other car manufacturers like Land Rover, GM and Ford! I'm gonna look for Volkswagen or Toyota next time!
Uhoh that just happened to me! They are waiting for a new engine for my 2017 sportage to install! So that will also blow? I’m making it a taxicab!
What i find disturbing is that people still buy them in bucket loads.
daughter wife and son in law all have kia's. no problems
@@gregrobins5615 They are cheap, and people are uninformed....
This is unacceptable. I've got a 2007 accord pushing 450000km and it's still going strong. They don't make them like they used to.
@Thunderbolt I'll forget the Toyota unintended acceleration.
fhaze what kind of car is it? I have a 2007 GMC Envoy with 180K and it rides so smooth.
@Thunderbolt That's what I'm saying. This is why you see more people driving Japanese cars more than other brands and it's because of a few things: their safety and their high quality.
Hyundai and Kia never made good cars in the past so it doesn’t really apply to them tbh
@@alb12345672 The Toyota unintended acceleration was proven to be aftermarket floor mats jamming the throttle open. Toyota did a voluntary international recall on all affected vehicles and immediately started offering all weather laser cut floor mats. That's not even close to a huge problem for Toyota. They acted immediately. They're literally one of the best automakers in the world for a reason.
HyunDIE.
😂 Good one
XD
My vehicle caught fire while I was sleeping and then exploded. This caused another vehicle to catch fire, two garages to be destroyed and ten homes to be impacted in some way by the fire. I only had the loan for 10 months when it happened. Then a recall notice showed up over 5 years later that was basically aligned with what the fire investigators suspected happened
So, who paid for the damages!
@@404ray523 the vehicles would have gone through the car insurance plans while the damages to the properties would have gone through the home insurance. I had over 10K that was not covered by any insurance sadly. Just had to eat the bill and move forward.
@@404ray523 there are various lawsuits against other insurance, and the Hyundai dealership plus Hyundai Canada
Ngl I would sued them or tried they really made you eat 10 grand of cost for their product failure
That's crazy! What was the brand?
Canada appears to have awful laws protecting its consumers; i.e repairs, return and replacements. In the UK engine failure, for example, during the warranty period would give us consumers the 3 options above, without question for free. Why is it so difficult for consumers in Canada to obtain the just action?
Quebec seems to be the only province protecting consumers.
Because our government are a bunch of jackasses
If a serial killer breaks into my home here in Canada and I defend my family’s life, the justice system says it’s a fight and I’m assaulting someone. Because criminals have more rights then innocent hard working people.
@@kenblank9892 you are so right on the money on that
Proud 🇨🇦
I guess Canadians are not as nice when money is involved. Politicians in almost all CBC interviews are always all talk no action.
@Edwin W : I didn't notice any politicians being interviewed in this Marketplace report. If any politicians are in this report, then it must be very short, for I noticed none, only seeing and hearing brief interviews with consumers who got "screwed" due to this badly faulty engineering and manufacturing, .
@@mikecorbeil I think he was talking about the transport Canada employee. While they may not be politicians, government workers are often equally to blame, as many of them put in a lot less work than our tax dollars are worth. Trust me, I've lived in Ottawa.
huyndai - kia Samsung LG has lobbyist with HUGE budget.
thats why you dont hear this in US.
Sold my Kia Forte after I started noticing noises and lights. Had the same 2.4L engine. Feeling lucky now, had no idea this was a common issue
That is the engine on my 2012 Sportage... Bought the car last October, received a recall letter in November but no follow up after that
Hyundai/Kia have long warranties, that mean nothing when there's so many safety issues and they don't honor their own warranties.
I bought a new Hyundai back in 2011 and it had nothing but issues. Every time it was a battle for them to honor their warranty. I finally got rid of it in 2014 and will never buy another Hyundai/Kia again, and I was born in Seoul.
You’ll acting if these are new model year Hyundai’s.
@@bradleyscarreviews .... he bought it in 2011 and sold it 2014, it was probably new at that time if warranty was involved.
@@bradleyscarreviews these are new, my neighbors new 2.0t lit up in the driveway early this morning.. why do you defend a company so hard over the safety of your fellow man? You’re no different than Hyundai and NHTSA that wants them in public places!
@@bobbyaustralia8509 lmfao. The new models, like the new Santa Fe and sorento, the new k5 & sonata, the new tuscon and elantra. They now have smartstream engines that are dual injection. The new stinger and g70 they have new 2.5 and 3.5 engines as long as the new 1.6.
Hyundai was better than kia in 2011, which did you buy , Hyundai or kia?
Stop buying this junk period. Thanks for reporting this and Godspeed for all these poor people.
My mother bought a Hyundai and I didn't know that the seat belts where a recall and it cost her life. This company don't care who buys their cars it's all about the money....
I'm sorry to hear that. Korean cars are absolute junk and the companies don't care about their customers.
Sorry for u loss
Toyota corporation is the way to go .
O.M.G. So sorry to hear about that
But this is a South Korean car company, why will they not take the issue of safety seriously? Its not a Chinese, N.Korean or Russian made car, its from S.Korea for goodness sakes. Reminds me of a samsung phone that catches fire caused by leaking batteries. shameless car company.
As always remember, there are no “good deals” to the average Joe. When searching for a vehicle, look at the used market resale prices. That clearly shows you which brands to stay away from.
This I try to explain to people you wanna get a good reliable reputable car, cars are not like electronics you can not get the cheaper or knock off version and expect it to be just as nice and safe spend the extra money where it matters folks
@@Nerevarine420 yes true
Just look for Toyota, Honda and Mazda.
@@Agent-lg1mu yes. And of course other sub company's they own. BMW acura ect.
@@jack99889988 BMW high pressure fuel rails. Electric water pump 70 % blue coolant antifreeze / 30 % water mix keeps stable temperature. For driver like to RPM over 3500 - 7000.
50/50 mixed is for regular cars
Product like (Water wetter) doesn't help expensive market product.
Front & Rear Differ fluid replacement
BMW brake pad last longer 3x vs a regular car. Dual brake piston apply even brake contacts.
4 Wheels Disc brakes.
drum brake 30 - 40% less braking power vs Disc brakes.
Luxury car required mechanic knowledge to save major repairs costs.
I've heard less intense background music in horror movies.
It's actually ridiculous. Marketplace audio editor needs relax with the music
Crap I thought this was a horror flick. 🤷♂️🤷♀️🤦♀️🤦♂️😜🤳
Once your car catches fire while you are inside it, you’ll realize what the real horror is!
Your expensive Hyundai stopping in the middle of the Freeway and burning to the ground is pretty intense ...just saying...
LOL! Yeah, it's pretty intense.
Thanks, I was considering purchasing a pre-owned Kia Soul. No more!
lol kias been known to blow up for years
Get toyota
Maybe consider getting your eyes checked as well not only are they literally rolling scrap metal the Kia sole is the ugliest car on the planet what would possess you to even want one
Toyota had a huge recall 10 years ago. Go with Mazda. They are consumer reports #1 most reliable company right now.
@@thinkaboutit6029 think befire you talk mazda had rust issues
When Scotty says “94 Toyota Celica”, listen to him! :))
Or when he tells us to stay away from Hyundai and Kia.
@John Doe nice. He influenced my car purchase decisions a bit as well. I got harrier which aka Lexus rx 300. But I looked at rav4 as well but it was too new and hence more expensive of an option. And in the future I will probably avoid used hybrids. And take a corolla over a yaris.
Rev up your engines!!!!! (As long as they are Toyota's) I have a old 1988 volvo 240 and a 1981 Toyota 4x4. Simplicity, quality and reliability!
Yup !
@John Doe I have an Audi A5 with a very low mileage, and he talked so negative about them, I'm going to change it to a 4WD Toyota as soon as I can! :))
I will never buy another Kia. Period. We contacted the Kia Corporate
office to help with an issue we had after our car broke down on the side
of the interstate 2 times after being serviced at 2 different Kia
dealerships, Langdale Kia in Valdosta and Crown Kia in Saint Petersburg.
Kia Corporate gave us the run around, telling us they would send our
service request upper management to have it approved. After 3 weeks,
they finally told us that no our car wasn’t under warranty! What?! It’s
like they didn’t even read what we submitted. Kia doesn’t know how to
fix their own vehicles and doesn’t care if they break down multiple
times. This has been a horrible
Funny you say that, I'm hoping my 2021 Kia Soul catches fire so the insurance can pay it off LOL. To be fair, all manufacturers are more or less the same if you have an issue with the car, they wash their hands like they never even built the car. My issue with Kia is they don't know how to manufacture a manual transmission. If you don't know how to manufacture a manual I can't even imagine how bad their automatics (CVTs) are. Smh.
Their older cars most of them
I can already hear Scotty Kelmer laughing telling people not to buy a Kia or a Hyundai.
Good old boy Scotty
HE has being saying that for decade.
he call them " korean junk".
he is not wrong.
LOL
Rev up your.... uh.... don't turn on your Korean junk.
Yea, unfortunately Scotty won't talk about 1.9 millions of Toyota RAV4 being recalled for fire engine
Would be interesting to see how mad the managers in kia are when they hear that they need a recall lol
@EnvironmentTruthWarriior Taylor Tesla? Word of advice, don't get in an accident..
@EnvironmentTruthWarriior Taylor they catch on fire to
Teslas are bad
@EnvironmentTruthWarriior Taylor Nice of you to suggest people driving a possible burning car to instead get one that will trap the inside as it burns... for days long
I should've kept my twenty year old car. It was a Honda and running fine when I traded it in.
Excellent reporting on a problem that seems to never end. Thank you for bringing attention to it.
Don't own a Hyundai. Some brands are better than others, I've had multiple Mazdas up to 200k with zero problems. Dramatic music is dramatic.
Mazda was part owned by ford from 1970's all the way to 2015 in 2008 mazda stopped using ford engines. 🏌️
Not even sure about Mazdas to be honest. I had 2 coworkers with mazdas tell me about their atrocious rusting issues, one of them was driving with essentially a hole through the bottom of their car is what they told me
Your expensive Hyundai stopping in the middle of the Freeway and burning to the ground is pretty dramatic ...just saying...
@@Korcasandromedaa cause Ford is junk
LOL points to purported unreliability of a Hyundai and using Mazda as a counterpoint is laughable given the latter couldn't even admit to their vehicles rusting very very early on.
I drive a Hyundai and I’m calling the dealership tomorrow morning to ask about this.
They will give you a bunch of hogwash. Beware. Please report your findings.
Check your vin and see if you have any recalls, stop relying on others to do work for you
Get rid of that junk
Trade it in and buy a Toyota or Honda.
@Ivan Poohbear That's what Scotty Kilmer says .... all the time!
I remember working at a Hyundai dealership and just in one week 4-5 Hyundai's came in for a new engine....
They do more engine swaps than oil changes. 🤣😅
You’ll acting if these are new model year Hyundai’s.
I worked there for over a year. 90% of our appointments were engine swaps and electrical problems.
@@pt93music so what, those model were 2018 and below. The new ones are flawless knock on wood!
Ridiculous wouldn't have that issue with toyotas
I've had 3 Toyotas in my life never had these problems. Bought them used 60k to 120k km mileage when I bought em.. So when I decided to buy My First Brand new car I chose a Toyota. Two years old no problems at all.. I've always heard from friends who own those brands after 5 years you really hear funny engine sounds. So they sell it off cheap and buy a japanese brand.
Korea car 👎
You’ll acting if these are new model year Hyundai’s.
yes sulayi: i operated a toyota 2007 camry hybrid, for at least 7 years, day after day, as a TAXI.
It never ever needed a boost, no sensor errors, no flat tires even,(experienced truck driver), only changed 3 signal light bulbs, 2 marker light bulbs, and regular oil/filter changes, USING ALL TOYOTA recommended fluids, under the hood. Sound system very good. Never ever required new brake pads/shoes, etc. as regenerative braking re-charges the large battery pack behind the rear seat, front of trunk. SO THERE, FOLKS....in central alberta city.
08 Camry with 249k mile drinks about 1/2 qt of oil a week , these cars can take a beating still drives as new and EVERYTHING works. From my experience people who drive those Korean car drive them like mad, it's like they think they driving a supercar that can take a beating like a Toyota can. They simply just don't know any better, poor souls, pun intended.
So what you're saying is buy a Mazda, Toyota or Honda.
JDM not KDM
@@steve0t107 what?
@@londonoalex JDM = Japanese Domestic Market
KDM = Korean Domestic Market
@@steve0t107 KDM just sounds awful
Mazda just beat them out for most reliable. I've had multiple Japanese built Mazdas go to 200k with never an issue.
Transport Canada needs to look at where Hyundai and Kia have been placing their turn signals on their vehicles as well. They have been increasingly placing them on the rear bumper. When driving behind one of these vehicles when it is snowing, or raining, it is almost impossible to see the signals.
Pretty much described all modern cars , the directional blinker lights are to close to the head lights .Many past cars had two lights indicating direction in separate places on the car , many blinked in a different sequence with their twin.,One facing front & one on the side.
I agree with you 100%. Most people now in the US are driving huge pickups. They are not able to see the turn signal if they are trying to change lanes. Yes, we also get a lot of snow and ice buildup on the rear bumpers here in Michigan as well. The engineers that thought of that design should be shot.
@@shawnn6926u good?
My Kia Optima 2015 steering wheel just locked on me one day on my way back from work at 12 am. The car was only two years old. I had no control of the car. I was thank full I was on the back road. I ended up taking it to Kia dealership for a repair. The paided for my rental car but refused to pay for the tow to the dealership. I am working hard to get a Toyota highlander as I have a family and I don't want to risk my family life. Thanks CBC
I had a 2011 Toyota Corolla that I bought brand new and after only 2 years the rear view mirror started to separate, all the weather stripping was coming off and the back passenger door panel had a large gap between the window and the panel. None of these things were covered by the manufacturer's warranty OR Toyota's ECP (extra warranty) that I paid for. The other thing was the stitching on the front passenger seat started to come apart and that was the only thing they fixed. This was my very first brand new vehicle and as a result I will never buy a Toyota again. Best of luck to you
I've always wonder why NONE of my korean friends drive korean cars, they all drive Honda/Acura, Toyota/Lexus.
No Kia or Hyundai vehicles in my future, either new or used. It looks like these companies are banking on cars wearing out or rusting out before burning up. That's irresponsible.
Explains why every Kia or Hyundai over 100k miles says engine has been replaced
No wonder why I see so much in service departments
I work in Hyundai shop, and yes we have lots of engines being rebuilt and put in cars all the time. Especially recently, I think hyundai put out a bad batch of elantra engines a few years ago because, the last 20 engines weve had done in the shop come from the same 2 model years of elantras
@@soap38 i knew those kia n Hyundai were no good
@@issavibez394 yep, that's why they give you that crazy 10 year 110,000 mile warranty, so you feel better about purchasing one.
This was happening to my 2009 Hyundai Santa Fe. I even logged a complaint with Transport Canada and called news stations after numerous attempts to get help at the dealership. No one helped me. This has been going on for years......
Just a quick note. On the 23rd there's a major class action trying to settle issues on the Theta 2 engine that CAN CATCH FIRE due to an update they install! 2.4L and 2.0L
Link?
@@elstepeeno23 Google exists XP
Scotty Kilmer has entered the chat:
KIA & Hyundai:
HAHAHA, and you thought the Chinese were making cheap products
lmao!!
he was 100% right.
This entire video is basically "don't drive hyundai or kias" got it, thanks.
My neighbors new Hyundai caught fire in the driveway, it was a 2.0t - not a battery fire.
I almost got one for my first car a Kia Forte but instead settled on good old American made Ford Fusion
My friends sante fe caught in fire at her home and burned a big part of garage and house down
Hyundai and kia have improved dramatically over the years though......
@@covfefe1787 Hope you have solid warranty on the transmissions you'll go through.
Personal experience.
Don't park in the garage, or you'll lose your house with the burning vehicle.
Facts! Seen it happen on multiple occasions.
My car almost got robed parking outside
I hate to concur but I will. It's a known risk for all vehicles; gas or electric, they contain sources of ignition and more than sufficient fuel loading in the form of plastics galore not to mention the obvious gas tank. GDI vehicles like this Kia also have gasoline in the fuel systems pressurized to 1000psi making accidental release much more catastrophic.
@EnvironmentTruthWarriior Taylor
that doesn't apply here. Hyundai is spending billions putting brand new engines into these cars.
@@canuckfixit7722 there are no issues with the GDI system in these kia/hyundai engines. that isn't what is causing or even amplifying the fires.
Hyundai and Kia are the same company
Yes also kia bought like 40 percent of them
Guess I'll tell my daughter to stay away from Hyundai and Kia.
Bmw as well
I had 8 of those and they all caught on fire before 1000 miles
And some people thought Kia/Hyundai were stepping up their game, lmao.
lets see what happens with tesla is 15 years
They did lmao. We would still be driving Toyotas beige blobs that were immediately 20 years out of date even though they were brand new. And we would still be driving cars without USBs, or bluetooth. Toyotas still had "advanced features" like AC and power windows until 2012-2015, many still without bluetooth and USBs at that time.
My sister had a '90s KIA Sephia and I drove it once for a two week period and I was surprised at the quality of that car. No problem passing cars on the 401
@@BenLA5 crazy thing about those "out of date" Toyota's is that they are still on the road and didn't burn to the ground...
@@SMSinger91 Ya its pathetic cars couldn't be both innovative and reliable and nothing changed in 50 years because of Toyota.
Hyundai and kia have way too many issues. I am in the car business and I avoid them like the plague.
Korea car 👎
You’ll acting if these are new model year Hyundai’s.
At first HYUNDAI &KIA were saying POOR MAINTENANCE,,until a 3 month old caught fire , they are NOW SAYING DO NOT PARK IN YOUR GARAGE, parh in driveway, or street, BECAUSE OF POSSIBLE FIRES, so this company has some idea of causes, but NOT SURE, so DONT BUY ONE ! 🇨🇦🇨🇦🇺🇸🇺🇸
As far as I remember Hyundai and Kia have been a piece of crap since the beginning. Not worth risking your life for one car of these companies.
I had Kia Sportage 2001 for 19 years. No issues at all. It was a very reliable vehicle. Had to sell it last year, because the rust started to get to it.
who can ever forget The Pony I still havent
Hyundai and Kia seem to build vehicles bound for North America to a different standard to those destined for Europe.
Maybe it's because we have stricter regulations and consumer protection Laws.
Scotty is right. all along.
People overhype Hyundai’s and kias even though they still have so many recalls and engine problems especially with there turbo engines. Don’t believe these “qualities” surveys that rank them at the top.
It's surveys like TrustPilot and Which? that mislead and fuel the hype.
@@fredgalaxy7632 and consumer reports
@@josueelombre931 wow that was a quick reply
As far as I know this issue is confined to the Korean cars made in the good old USA - they have a long history of low quality cars. Even Toyotas made there have serious issues with certain models.
You’ll acting if these are new model year Hyundai’s.
We just went through this! They replaced the blown motor with the SAME motor! NO RECALL for throwing a rod!! NO WARRANTY ON NEW MOTOR!
They usually get them from the junkyard...
Canada needs to learn that they can sue these companies like the Americans... and get what we deserve. Why us Canadians are we so soft on these car makers.
Unfortunately Canada makes it very difficult to sue and especially difficult to win
@@karmabutterfly7985 You said it.
@@karmabutterfly7985 Why? That doesn't sound right at all, especially for Canada.
Not Kia they've never showed a profit there broke lol while paying ppl 7 bucks an hour 😆
Scotty Kilmer was right about Defects. Years ago
A funny story is, some UA-camrs, car review channels still rated Hyundai and Kia a high score in terms of reliability and dependability, some of them even higher than Toyota and Honda. I guess Hyundai/Kia paid for those reviews lol, and their quality control should be rated just like FCA lmao.
Those "reliability awards" can be bought from J.X Power, you know which "award " that I am talking about
Those are normally for 'Initial Quality' which means nothing
That's why I love my 96 Corolla with minimal electronics, manual locks, windows, mirrors. And greatest of all, 0 recalls. Reliable, great mileage, slow, easy af to work on, but a good call overall
Initial quality is for the first 3 years max
You’ll acting if these are new model year Hyundai’s.
I had a '91 Hyundai, and it was in the junk yard by '94. It went to a scrap yard that specialized in Hyundai only, called Hyundai Heaven. Doesn't sound like the quality has gotten any better.
Hyundai had another recall (beside this one) just few days ago. This is why it is important to do the home work before purchasing any vehicle and to check history or company reputation. Hyundai was well known back in 1980s for manufacturing very sub-standard, unsafe vehicle model called "Excel". That vehicle was a major disaster for the company due to so many issues and unreliability. Then about 10 years ago or so, the company made some improvements with the help of German engineering. This is why their style has strong similarity with many German vehicles. When I visited Japan recently, you will not see even one Hyundai on the road because Japanese people will not buy any Hyundai. Perhaps they know some thing we don't here in the USA. Personally with all these recalls mounting with hyundai and with past poor reputation, I would not buy Hyundai. I know many people buy Hyundai simply because they are quite cheap in price compared to Toyota or similar brand and models. But what everyone should do is to ask these simple questions:
1). Is it really worth buying Hyundai to save few dollars compared to pay just bit more to purchase other brands with hardly any major recalls?
2). What will be the reliability of such vehicle in the long run?
3). How well the re-sale value will it hold and depreciation in value?
unfortunately the reality is most people are not willing to pay just few more dollars to buy better overall vehicle so when they buy Hyundai, they feel they are saving by not paying more. But what is wrong with this approach is not able to buy quality product and settle for sub standard vehicle which will end up with disasters such as outlined here. Then you can end up losing entire car.
Hyundai also made the accent which is bullet proof as hell, so you win some you lose some, i drive a 22 kona, not a single recall thus far
Canada gets recalls only AFTER the US gets them first. It's nice to own a car in Canada, eh? I hope I'm wrong about this impression. ....
This is why I love my toyota 86 hahaha, never had an issue with it since 2014. Not a single mechanical problem in 7 years
same
It's a Subaru. It'll just fail catastrophically with no warning.
they make more money on the maintenance than the car itself why would they make anything that last? this is the new business model
your toyota 86 is a subaru
@@GrimReaper-ly8zk watch for those head gaskets
I have had Toyotas and Subaru SUV never had any of these issues.
This is terrible & I had no clue. I've been looking at and considering buying a 2022 Kia K5. This has definitely opened my eyes to Honda Accord & Toyota Camry.
Maybe you want to avoid anything from Hyundai. Not only the issues they are having with engines, but also EVs.
To make things worse, the company was found trying to destroy evidences. Not the best for consumers.
I got here doing research on kias because my father wanted a sorento thank God I found this!
Looks like if the CBC had not looked into this Kia, and Hyundia, would not have done a darn thing to fix this! Thank You Canada.
Imagine paying $29k for a Hyundai 🤣🤣🤣🤣
CAD
Sounds like it would be cheaper and safer to just take out $29k in cash and set the cash on fire :D
@@seanC3i haha
29k cad
My aunts irish Tucson is 36k euro due to Irelands crazy car taxes
THIS IS WHY IT IS IMPORTANT TO DO YIUR RESEARCH! just because Hyundai’s are cute doesn’t mean they are good cars.
I'm in Calgary. Two summers ago, my 2013 Genesis Coupe stalled while I was driving and caught fire, before I could even fully stop and jump out. Burned down on the side of the road within minutes.
was it the 2.0 or 3.8?
@@iamcyberpunk68 2.0.
@@ashton9699 okay thanks for getting back to me bro I just bought a 2013 Genesis 3.8 track Edition
I bought it at 150000 km put 5000 kilometres on it and a chunk of carbon broke off the valves coffee 1300 box and I haven't drove it yet I'm waiting for the snow to disappear I'm probably going to sell it before I bother driving it again
@@iamcyberpunk68 The 3.3, 3.5, 3.8 V6 are apparently more bullet proof than the 4cyl. now I read you say it blew up after 5k.... did you change the oil when you bought it? Synthetic or Dino oil? My 3.3 is at 50k, so yeah... kinda expecting it will not last over 200k LOL ... a bit more than the warranty , a bit less if im "lucky"
have a 2019 Kia Sorento. I bought it September of 2018. I live in NYC so sometimes we have pretty cold weather. In January of 2019 I had a lot of trouble to start my vehicle. I brought it in to my local service center to see if they can figure out why. They told me that they weren't able to find out the problem. Fast forward to November 2019 really cold night into the morning, my car wouldn't start again. It was towed to the local service center. They had it in the shop a total of 2 and 1/2 days and they still weren't able to find the problem. This is a problem that Kia needs to step in and remedy. If this continues I may have to sell this vehicle and buy a competitor's vehicle instead as well as tell everyone I know not to purchase this car or any other from this company.
All cars already have knock sensors it’s not a new thing. I’m a licensed tech and those engines are all horrible last maybe five years.
From Quebec, I own a 2020 Elantra, luckily it was covered under warranty, but there still is no recall.
My engine began knocking at 4000km, I let the dealership know and they ordered parts for the vehicle, this was in November 2020.
Fast-forward to January 2021, and they still hadn't received the parts (backordered) and were reticent to loan me a car. My Elantra was doing 16L/100km, was heavily knocking to the point where it sounded like a large commercial diesel and was regularly losing power on acceleration. I had to wait for an engine light to come on before I could take it to the dealership and they finally left me with a loaner car.
I asked them about it, and they confirmed my suspicion. Debris in the engine, leading to a bad lubrification of the rod bearings causing engine failure. This is EXACTLY the same issue plaguing the early 2010 Elantras, still present 10 years later.
I had a sonata that experienced engine failure in the middle of the highway. So scary! This was AFTER the recall work was already done on my vehicle. They covered the replacement but I still played $1400 in a new ecm and another $300 for a starter in the next 3 weeks. Not covered by Hyundai. It ran perfectly fine prior, never even had a warning light. Traded it in because other sensors started going, which happens when you start replacing other sensors. Still waiting to get a check from the class action lawsuit in the us. Thanks for sharing this information.
Hyundai and Kia spent millions on redesigning their cars because they would save more money doing that than actually spending hundreds of millions on creating a reliable engine from the ground up. Avoid at all costs.
Polishing a turd
Hyundai and KIA are the undefeated masters of the External Combustion Engine!
Wow, never knew their quality was this bad, they seem to be uping their game in terms of car design, no car company is perfect but why people still buy them instead of Toyotas and Hondas is beyond me since they cost almost the same when new.
Glad I don’t own a Kia or Hyundai, as great as they look the quality isn’t there.
I was actually about to buy a new Elantra or Forte to replace my 2005 Toyota Corolla. But then Hyundai decided to put in new CVT in their cars, and so far, they are far more problematic than the previous automatics. There are even complaints of the transmissions breaking at just 300 miles. Bought a 2020 Honda Civic instead and it now has over 19,000 miles after a year and no problems so far.
@@asdfghjqwertyu1858 my 2021 Elantra caught fire after 80,000km
@@canadianaviator sheeeesh 80,000km within 1 year
@@neon-zeon
78,795* to be exact
Pretty high imo lol
@@asdfghjqwertyu1858 I highly doubt you would be driving a Kia or Hyundai in 16 years. I’d spend the money if I was you and stay with Honda or Toyota. You really don’t save money by going with Kia anyway.
KIA(Hyundai): "You don't know the car you bought from us is a car/BBQ hybrid, I promise it will be the best Korean BBQ ever !".
Underrated comment
But insane junk
That’s insane in Australia if you get a recall, car dealership fixes it, at there cost not yours. Canadians are getting ripped off.
Thanks ACCC 👍
I'm not really sure why in this case but, in my experience with all recalls, we never had to pay a dime. Always covered by the dealership. 🤷🏻♀️ Strange cause I live where this is being filmed too.
some of these are 10 - 20 y/o vehicles bought used with no maintenance history. Dealership will repair everything, and kiss you on the bottom if you can show that you performed the maintenance. Here in Canada people give you a surprised look that they should *change oil* or *filter* or do anything other than pour gas...
we pay half of the price here in Canada for a car compare to australia, I'll just go buy a new one😉
I had Honda CR-V two recalls on airbags. Both replaced at no cost to me.
I know what if feels like to have a thing break right after the warranty expired
Ford had to extend a transmission warranty due to a lawsuit out to 150000 miles. A buddy of mine owned a Focus for 3 months and had the transmission go out at 160000. I had issues that same week but mine was at 144000. I paid nothing for a transmission module, he's now put more money into the car than it's worth. The next day, another part of the transmission (one not covered by warranty) failed on my Focus and we were both out cars.
If you've never had to deal with something like this, count your blessings. It blows!
I spent time as a mechanic,& I totally disagree that a knock sensor helps manufacturer's keep from having to replace an entire engine.This just gathers data to see how many are failing., Less interpreters ., more facts, period .Some thing the car owner can do to keep from dying in their car is get an oil pressure gauge installed ., & then realize if you have below manufacturers specification on your oil pressure it's unsafe to drive ..Having a knock sensor is like getting hit on the head, & having the data sent to a hospital that says you should come in right away ....hello ....hello ...are you there?
Ikr. By the time a knock sensor comes into play the engine is already damaged 🙄
I had a 2012 Kia Forte that at the time these issues were raised, was also not on the recall list, even though Hyundai cars with identical engines were. I drove back from skiing in Quebec City to Ottawa in early 2017 and only noticed my engine was knocking when I got home. I traded it in for a Toyota not long after that and of course, now that car is on the recall list. Just glad I got rid of it before it caught fire beside my house or with my kids in it! Maybe I'll get some money back later if a class-action lawsuit happens!
best decision you could ever make, not owning a kia again.
Hyundai and Kia operate independently but Hyundai is the parent company of Kia Motors so basically the engines are still the same. The main car that was catching on fire mostly was the Kia Soul more than the others
@@andre26261095 Just in my city's sub- Reddit I've seen at least a dozen posts of Hyundais and Kias on fire. Kona, Sante Fe, Sportage, Forte, Sedona, Sorento...
@@DriversofOttawa I worked at an independent auto repair shop as an alignment tech for a number of years.. Anyone wanna chat about the selective recall kia put out for less than five year old cars with subframe rusted to the point it'd no longer support the sitting weight of the vehicle? Lol.
@@elesjuan I agree with you. I never have owned a Kia and I never will.
Any class action law suits in Canada yet? Lots in the US
First class action in Canada end of 2020. Still doesn’t make feel safe though. I already had the sensor replaced through a previous recall. So much for buying a vehicle for security, now I’m even more anxious 😟
@@MegaReg22 If the class action dumps on them, then financial compensation should do well
@@MO_Disk Haha - just not ever buy again, this is what the understand - money
In 2002 I bought a Kia Rio. First time I could afford a new car. Chose it because of it's fantastic 10 year warranty. After permanently shuddery brakes that they could never fix, a transmission replaced, a/c that smelled permanently of rotten eggs, aluminum strips in roof that blew off every time I went thru a car wash I discoverd when the engine fan FELL OFF, that the fantastic warranty applied to "internally lubricated parts only", or so the service manager told me. Eff em. I'll never waste a moment on a Hyundai/Kia ever again. Seems like not much has changed with them.
Thank You for this , I was considering buying a Kia K5, but not now !
Mazda3
Don't so many people buy these
I can’t believe Apple even talked with Kia/Hyundai this month to possibly make the Apple Car.
No manufacturer wants to work with Apple on cars
lol true, but for ev there aint no engine.
They didn't. The rumours of Apple making a car have been going around for over a decade now and nothing has happened. If Apple wants to make a car, it will. It's worth more than every other auto manufacturer combined.
They'll reduce the vehicle efficiency so you can buy another like they did with the iPhones! 😂
You’ll acting if these are new model year Hyundai’s.
My 2016 Kia Sorento seized on 8/16/19... stopped in the middle of the highway. No lights, no sounds, nothing. Did some investigating and it was out of oil. Just had it changed on 6/7/19. Dealership is refusing to honor the lifetime warranty. Again, no lights, no warning, no nothing. 5.5 quarts of oil went somewhere in two months. Or at least that's what was SUPPOSED to be in there. There are several class action lawsuits pending as well regarding this issue & similar things. Don't be fooled.
USA or Canada?
I bought a Hyundai Kona 2020 and it was recalled due to engine fire risk
Thank you CBC for covering this story and then following up. Clearly only the government will cause this company to be accountable. I hope every customer is fairly compensated.
I have a 2015 Hyundai Santa fe. It died on the highway in 2018. It was a scary experience. Hyundai treated me really bad. I can't wait to get ditch the vehicle. I will never buy another vehicle from Hyundai again
Same as me in Malaysia. My dad had a seven-year-old Kia Sorento. During the fifth year, my dad driving the Kia down a small busy road in a remote area. After my dad overtook a bus in front of him, the car's engine shuts off. Luckily the engine broke down after my dad overtook the bus. After that the car was towed from Kulai, Johor to Kuala Lumpur, the service centre saw that the engine and transmission were cooked. Hopefully, it is fixed under warranty or else it will cost an arm and a leg.
I would have sold the car after it was fixed and bought another brand of car
Hyundai Australia TV commerical “Take another look” Slogan, which is quite true, “Take another look ...... before you want buy it”
Yeah & you guys have no more domestic car manufacturers
Now look what you are offered💩😭🇨🇳
Trash.
Kinda unfair
Lose the horror theatre music in the background. SO ANNOYING!
But how else will we scare grandma to not buy a kia?
I'm over here bopping to it🤣🎵🎧🎶
Just a few blocs from my home in Quebec, a recent Hyundai tucson caught fire while parked in a driveway late at night, almost burning the garage and house. Lucky owner, he left his car outside that night, ouf 😰
I hope no one got hurt!
Its sad that older cars are more reliable then these new cars.
That's why I drive a 1985 serria truck and a 1990 jeep wrangler.
And I drive a 97 Jeep Wrangler.
@@orockzman8757 no computers.
Lady clearly has no idea what an over pressurized airbag means...
Drive a Toyota or Honda do NOT drive a Hyundai or Kia their cars are crap.
I'd like to thank you all CBC News-Market Place for bringing this sensitive topic to Canadian. As long as we haven't had "Lemon Law" in place, they are still gonna be selling garbage to Canadian. We're VULNERABLE. The Law seems like is not on our sides in this case.
We have CAMVAP in Canada. These issues fall outside Lemon or CAMVAP guidelines, which is where much of the problems start.
I’ve noticed that in Canada the cars have more issues than here in Cali
@@luism8612 Much of Cali is kind to cars, if you don't count accidents, theft, and excessive idling. Most of the US and Canada have rust and other weather induces issues.
Over the past few months, and maybe even a couple of years - i've seen countless friends/acquaintances rush to buy hyundai and kia products due to the sales tactics and value proposition. I keep telling them theres no such thing as 0% financing, its all already built into the price - and that too at 84 months sometimes letting them to think on a monthly payment structure than overall price! I've even told them about the many hyundai/kia engine fires in the states, fires that happened in models that werent even on the recall list. Unfortunately, to no avail. Canadian auto regulators as usual are a shell of what they're supposed to be.
I'm dealing with this right now. I bought a used kia rondo because I was in a rough situation after a guy hit me and totaled my car. For two years I felt like something was off with it. Well just found out I need a HECU replacement which is the thing that's causing the fires and is $3,000 to fix. And kia has never issued recall for it.
And don't think that Hyundai and Kia are alone in this, my partner's Range Rover caught fire while on the highway, he was just driving down the highway when out of nowhere smoke starting coming from the engine and next thing he knew flames shot out, he was lucky to pull over and had to jump out of the vehicle while it was on fire, the cause? A hose had burst that was supposed to be replaced but wasn't.
holy butts O.O I m glad your partner was okay!! O.O
So what is new for Range Rover then? BIL had his own parking spot in the service bay, and as I dropped it off there so often the security and most of the sales people thought I actually worked at the dealership. I used to skip the check in line, drive through the side entrance, past the security then take it to it's parking, and leave the key with the service office, along with the fault list for the week. In the months they had it that recall was out for "immediate attention", and they had the new pipes, but they were never installed.
Guess how we found that out, I was driving the kids, and the hose popped, so I had to do a roadside fix to get it going, using a multitool, and cooldrink to fill the water up. Yup popped head gasket on a rear cylinder, but it was "within specs", so it had rough idle when cold forever after. The low water sensor is disabled on start, as it would otherwise falsely trigger with normal coolant flow.
Unfortunately range rovers and Jaguars are Indian/Chinese owned, good luck with that
@@panNCR This was when they were still made in the UK though. Glad to see QC has still the same standards, though the design with all that metal is safe.
Buy junk, get junk.
Just stay away from Hyundai and Kias problem solved, low quality cars!
Add Dodge and BMW
Yep, junk... They get people impressed at purchase time by offering lots of features and a premium feel, but it's short lived. The interiors wear faster, switches and buttons wear and break, and the engines and transmissions are vastly less reliable. They are simply not built to last.
On my third never had a problem. Recall yes but never a problem with my cars.
The goverment should shut them down
You wrong they a government
@@mrim3382 Car companies are not governments....?
I love watching this all the way from California USA. Keep up the good work and stay blessed.
Thanks for this! This needs to get out. I’ve heard so many friends with Hyundai Tucson problems!
Marketplace is amazing
Remember, a modern car is really never completely turned off even when you turn it off.
Hyundai and Kia have been too busy pretending to be luxurious by adding millions of features in their cars to compete in the market. When they should’ve been spending their energy towards making their cars more reliable, then work towards adding features over the years.
exactly, people have been all about "oh hyundai/kia are stepping up their game!" when they're just stuffing nonessential features into their cars without focusing on quality and reliability
You’ll acting if these are new model year Hyundai’s.
Yup this