GoPro hero 8 Black problems
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- Опубліковано 10 вер 2024
- Are you having problems connecting your GoPro Hero 8 or 7 to your laptop? The reason is NOT your laptop, it's the GoPro no matter what tech support is saying.
I'll show you how to fix both the connection problem and how to get the slow motion footage to play.
You may need the purchase the following (I get no kickback from this. I bough it so know this one works).
GoPro connection problem lead:
Amazon.com: www.amazon.com...
Amazon.co.uk: www.amazon.co....
To fix the slow motion footage h.265 HEVC format codec:
www.microsoft....
#GoPro8, #GoProHero8 #GoProslowmotion, #GoProproblems - Навчання та стиль
Maybe try : Preferences >>>> Connections >>>> USB Connection >>>> [if "GoPro Connect" is selected change to "MTP"]
Setting connection type to MTP worked for me.
This! How the hell the setting changed by itself to gopro connect
Worked for me - thanks for finding this and posting it here!
Yeah, mine already says MTP but doesn't connect...
Omg! The constant connection issues were killing me! I'm using my phone not laptop so I've tried CC cable and it worked!!! thank you !
Glad it helped Lina, it's a pain in the A for sure.
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
@@BargainBaronseven while doing this, turning the camera off and on again after changing the setting. Taking the battery and memory card out and back in, it still will not show up no matter what
Please tell me that in Go Pro 8 Bluetooth option is not showing in connect device in camera.🙏🙏🙏
After watching TONS of videos and reading TONS of forums, you finally helped solve my issues. Thank you so much!
Glad I could help!
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
I am having issues with mine I was running at and notice it till at the end of the run and saw it was flickering never had that problem before then the screen will go black tried to turn off and on took out battery and still didn't work I thought about resetting the factory but I don't want to because I been having a crazy Neighbor issue going on And I need the videos saved any Ideas that you guys can help me with has anyone ever had this happened to them
What if the camera doesn't say USB connected, either? Tried three different cables and multiple ports on multiple laptops.
Hi, Gavin. I have 4 x GoPro HERO7 Blacks and a leftover 5 Black. I use them to record my flights in a Cessna 172 (not as spectacular as Boeings and Airbuses but at least we can still fly our lighties in these troubled times). GoPros are great cameras but I have been so frustrated with iPhone app connection issues. Your explanations stopped me from throwing them all at the brick wall opposite when trying to reset them to factory defaults today. There are lots of other "answers" out there that are just crap. Thanks for saving me a few grand!
BTW, the 1.90 update for the HERO7 fixed the Windows external drive detection issue. Same with the HERO5 2.70 update.
Glad the video helped Mark. Enjoy the flying :-)
Sir, I'm Korean. Really stitched up with this problem. Really appreciate it!! thanks :)
Glad it helped!
So where is the link ?
On description???? 🤨?? There is not any link
I am sorry, the link changed and I forgot to update it after removing the old link. I have fixed it now.
HI Guys, I got a Hero 8 Black and hate it. It's over complicated, there is too much stuff and it is driving me mad. However, it was given as a present, so I need to keep it and try to stay sane. I have spent 12 hours trying to get rid of the black lines (usually called frames or border) on my videos. Can you help?
Do you still need help because I think I know your problem
My go pro when I charge it, it gets stuck in 3% and then goes to 0 percent. Even if I charge it enough time.
Thank you very much, now my pc can recognize my Gopro Hero8. I was having the same issue with the USB. 👏👏
You are most welcome Samuel, it is annoying, but at least there is a fix :-)
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
My GoPro 8 black won’t connect to my phone (12pro). I’ve uninstalled al connections from both sides then reconnected but it still says unable to connect.
Sorry I am not an expert in phones. That's either a question for GoPro or Apple, or both.
@@GavinParsons don’t worry I’ve figured it out. It was the GoPro app being slow due to a needed update but for some reason it took over an hour for the phone to realise the app needed updating
My go pro won’t switch out of stereo microphone. I can’t switch to front , back , or my external microphone
Any ideas?(:
To use an external microphone you need the GoPro audio adaptor. And I don't think you can choose which internal mics are used.
Thank you for saving me a dollar but seriously appreciate it!
No worries!
I had the same problem before. I've also had the same problem after doing a Factory Reset. I heard the beep and it didn't show on the computer.
The setting to tweak is in the GoPro itself. In the GoPro 8, I went into preferences>usb connection and switched it from GoPro Connect to MTP.
Another time I had to uninstall and reinstall the GoPro Quik program. Once I reinstalled it, the GoPro Quik program opened up automatically the next time I plugged in my GoPro 8 camera.
what about gopro quik dekstop can't read gps. if im using 3rd party software like racerender the gps working.
I can't help you with that I'm sorry. I don't use the GPS
Love
oh my gosh i have been searching and searching for an answer to this for months! thank you for your help! using another cable with ports worked for me.i'm glad i didn't need to shell out the bucks for a sd adapter to usb cable.
I am glad it worked for you. :-)
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
hello, please tell me if there is a diagram for hero8, I want to know the value of one resistor, please help)
Sorry I have no idea
For 300 USD I should be able to connect with supplied cable. I may be returning this POS. Thank you
I agree, it should work, but this is a good work around
Cheers my friend, After a 1 hr call with gopro, they are sending a replacement camera. They tried to tell me, my (brand new) laptop was not compatible with the new hero 8. I told them to send my money back. I have a hero 3 that connects flawlessly. If it doesnt connect, return it. You should have to spend more money. It's supposed to work right out of the box my friends
I've ordered the thunderbolt cable to connect my go pro, it shows up in Devices but won't show up under my computer and in devices I don't see a folder labeled as portable devices in device manager so we'll see if the new cable resolves this issue.
Hi Mike, It should work. It's frustrating, but a lot of people had the same problem and the thunderbolt cable fixed it, so I hope it works for you.
About to buy one of these GoPros. We have a MacBook so should be right. Always good to catch up Gav. You know virtually
As long as you have the latest OS you should be fine John. Great little cameras. I am going to do a beginner's set up guide soon.
I had the same issue before with my GoPro Hero 6 and GoPro Hero 8 Black, I plugged them to my PC and the computer will just charge it... EASY SOLUTION...? I just "Turn On" my GoPro while it was connected to my PC and walaaa! The Computer detected it right away and the GoPro Quick instantly pops-up. Just TURN ON your GoPro after connecting it to your Laptop, and it will be detected automatically.
I am glad that worked for you. I tried everything with mine until I hot on the USB-c to USB-c cable that I had for a different purpose.
@@GavinParsons I see, so far in my case, other 3rd party cables don't work, but my original GoPro Hero 5 Session cable works for my Hero 8 Black. I guess the hardware compatibility is not yet perfect on the Heroes.
You just change it in the camera settings under connections from mtp to gopro connect
Hy Gavin bro my camera doesn't connecting 3.5 mm mic adapter
This is the gopro pin problem
Please help me🙏
Gopro hero 8 problem
Not sure Vinny, do you have the right adapter?
Are you having issues with the screen? Mine's just unresponsive most of the time :(
No problems with my screen.
iv had the same, and it keeps crashing, iv not even used it to film anything properly yet, just out the box, think im going to send it back . Also when i power it off, it doesn't always turn off.. also when test recording for about 15 seconds, the camera froze, looked like it turnt off with nothing on the back screen and no response. Checked the front screen and seen was still on. messed around pressing buttons and eventually it came back on. Mine is just out the box and doing this like what the hell, I am just going to get the s20 Ultra and use that with a app to manually control the camera. much less hassle.
When I film in 4k the quality is horrible, any idea why? This is in HEVC format, Please help.
When you say the quality is horrible, do you mean it is soft/out of focus? There shouldn't be a reason why the 4K footage is horrible apart from if the ProRes settings are messing it up. Check the color and the sharpness settings that may be your problem
@@GavinParsons Hi, if you go to my channel, on the latest video you can see in the first 10 secs. I converted it to 1080p to try to hide it a bit. I am using the default settings it comes with and the image is all pixeled.
@@Rafatravel Hi there, so I just viewed it and I can see what the problem might be. It looks OK on the screen I am viewing on, but because it is misty/foggy the camera may not like it. Misty conditions confuse the processors sometimes and I think this may be the case here.
Which post processing software do you use? because it may be worth backing the camera's software off and using computer post processing to bring back some of the colours and sharpness, which will be more subtle.
< frustrated sigh> Cable connection still doesn't work - that Thunderbolt cable is $57 - tried everything else but that.
I know it's not cheap, but it should work
Oh Em Gee you solved my problem..! my computer now recognizes my hero eight thank you so very much I have subscribed and liked this video
Glad to have helped
Really interesting. Thanks for those tips.. Does it solve also the issue when you want to use it as a webcam. Often my computer doesn't recognise the camera (stay in USB mode, no camera preview)
That I am not sure as I've never used my camera as a webcam, sorry
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
I have those experiences last night I try to play my video from GoPro to my laptop. I purchased the app and still doesn't work. And my GoPro when I use it for about 10minutes mine get hot, is that normal for GoPro 8
yes they do get hot
@@GavinParsons what apps are right for 4k video
So I don't know if you've ever encountered this issue, but whenever I try to connect my updated hopro hero 8 to my w10 up to date pc, it connects as under Ports (COM & LPT) - USB Serial Device (COM3)... Do you have any other things to try out, because it seems like no one else have this issue. They just encounter the issue you cover in this video. I've also tried the fixes, every usb port, different cables, usb hubs, but the end results is the same, except when it won't connect at all to the pc...
I'm sorry I don't really.
@@GavinParsons no worries :) thanks anyway
In ur GoPro-Go into preferences and go to connection and click on "USB connection". There are two options. The default is "GoPro Connect", this is probably for use as a webcam with the beta windows software. You need to change this to MTP (media transfer protocol).
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
My hero8 starts up front screen works back screen black and touch is working . Please help
That sounds like a technical fault, you need to contact GoPro
@@GavinParsons i tried to charge gopro with battery on and after few mins voila it started working 🙂
Hi Gavin. Thanks for making this video. Your early description of the problem got my attention as its exactly what I've got on a new 8black but I'm not out of the woods yet unfortunately. Connecting directly to the PC the uninstall trick (3:21) didn't make any difference for me. Looks like I need to go down the linked adaptor route. I can't see what you are connecting the other end to at 2:53 but I guess to your adaptor. But whats the difference between doing this and doing what you did at 2:10 using the standard cable?
Hi Tim, at 2.53 I am connecting a USB-C cable from the GoPro straight into my laptop (which has USB-C ports), I bought that especially for the job and it worked.. The adaptor I used is just a generic one from E-bay, I actually bought this to run SD cards in my computer (which doesn't have an SD card slot). I was though able to run the GoPro, with standard GoPro lead, though tit and it worked, but wasn't ideal. The main difference is using the adaptor the GoPro shows up as a generic device, not a a GoPro. You can transfer the files off, but you cannot use the GoPro app. With the USB-C cable, the computer sees it as a GoPro hero 8 and functions the same way my partners low end computer does. It shows it up and auto opens the GoPro app.
I hope that explanation helps.
@@GavinParsons Ah that's great thanks. Annoyingly I went into work today, plugged it into my work pc and it just popped up straight away, just using a USB to C cable. But still no joy on my much newer and higher specced home PC! Suitable USB adaptor ordered.
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
What about the overheating. You find any solution?
MIne gets warm, but has never overheated.
Why don't I have the MTP option on mine?
You might need to connect it to your phone and update the firmware. Then try:
PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
Legit video brother keep these coming 🙌 thanks for the info
Thanks! Will do!
The go pro is having issues with sending my films tot my phone. Phone and go pro are connected, I can operate the go pro from my phone. But gives connecting issues with importing. :(
Is there enough space on your phone?
@@GavinParsons yes there is. I finaly got my videos imported after a few days. However the app is lagging in every way. Even the suggegsted edit won't do anything. Even after a long night of thinking (phone on charger, and app open) there is no respons and the wheel keeps on turning.
Phone: Huawei P30 lite.
Mothers phone: huawei P30 lite = > same problems
Brothers phone is working just fine with the app and being super fast. (no huawei phone).
Now going to try to edit videos on the PC with go pro Quik. Because I get the feeling the go pro apps and camera's are not liking huawei.
Conecting to PC was no problem, only took ages before the videos were copied on pc and could only be 1 at the time.
@@miss0lizje I doubt the Huawei is powerful enough for the job
Hi Gavin,
I bought a new GoPro 8 black, when I connected it to my Phone app it asked me to update go pro software.
I proceeded with the process to update my software, but it stalled at 10% then I tried again later that evening and this time it updated up to 50% and then would not update any further Since the 50% update, my GoPro does not work None of the functions are working, also nothing is displaying on the display screen No menu or view, it is blank In-short my GoPro is not working.
I have tried all the processes available short. cuts online such as hard reset, and reset, etc. nothing seems, to work... also tried your way for reset but it's still not working
Have you tried to reset it to factory settings?
@@GavinParsons Sir its now showing display or anything where i can explore and select anything unfortunately, its completely freeze i always eject battery for power off and also tried SD card option also, its also not works unfortunately....
@@nidakashifvlogs I think you need to contact GoPro directly for help with that one.
@@GavinParsons its completly freezes nothing displayed since i got this hanged issue
The gopro needs a windows driver to work. If you have a slow PC this might take 20 mins to download and install automatically. From then on you should get the camera to show in Windows Explorer staright away (or 20 secs fro a slow PC).
@gavin parsons Thx for the video! Have you ever heard of the Go pro 8 doesnt play its on files? Only sound. For me some videos work and some doesnt work, which is really annoying. I starts to play video but freezes after a few seconds, and then only sound. This is IN the gopro.
Christofer, what frame rate are you using? It could be down to the codec issue I mention in the video. Have you tried to go through the steps I mention to install the software patch for the H.265 codec?
@@GavinParsons Thx for your answer. The frame Rate was 60FPS 2.7K.
The H.265 wasnt a problem, because my gopro itself recorded in H264.
The problem Gopro 8 Freezes the picture and only recording sound is because of cold weather. I was skiing. So i tried putting it in the Gopro plastic Case and the problems went away.
Maybe i have to high hopes for an action camera.
Every singe time I charge my GoPro the red dot comes on but then I unplug my GoPro and the red dot is still on and it dose not turn on!
Try taking the battery out. Leave it out for approx 30 seconds and put it back in and see if that clears the problem.
My camera won't say connected to the USB either. Nothing is happening when I connect the USB
Then you need the USB-C to USB-C cable Joachim
Great video :) I just got one. Started playing around in 2k. I've noticed it gets very hot after 5-10 minutes. Is that normal?
Yeah they do get hot sometimes. I am not sure why. they keep going though. I did a 3 hour recording the other day and it worked fine.
@@GavinParsons thank you for replying :) It is my first ever gopro. Just didn't expect such a high quality camera to heat up so drastically. Never heard any "tech reviewers" mention this so was a little concerned
My hero 8, which is brand new, using the fastest sd 128gig card, shuts down from overheating if i shoot 2k or 4k 60 with full hypersmooth on. I literally can’t go longer than 15min before it gets super hot and auto shuts off.
DoomiePookie no good this really!
DoomiePookie mine does this too!
Merci grâce a vous j'ai peu faire fonctionner avec l'adaptateur que vous montrez ma gopro hero 8
Vous êtes les bienvenus
most useful video!
Glad you think so!
I just turn on my GoPro hero 8 while it was connected to my PC and the computer detected it right away ! No problem at all !
Well you are lucky, there are people struggling to get their GoPro's to interact with their computers (I was one of them).
Yes but later became won't work anymore lame...
mine is not showing anything if i plug it in to the Pc ?
Have you used the USB-c/thunderbolt cable?
@@GavinParsons Hey so i got it now i guess my gopro cabel was broken or something like that so i tryied the cabel from my phone and it worked 🙃
Have used it for several seasons
Plz when I try to connect my phone to the GoPro hero 8 on WiFi they always say the password is wrong plz help
mokyz, are you using the password found in the camera info on the GoPro, or the GoPro website password? It needs to be the camera's password I believe.
Gavin Parsons ty it worked ❤️
My gopro hero 8 keep on hanging any solution?
What do you mean by hanging?
Gavin Parsons sorry i mean freeze
I bought a gopro and had problems with water infiltration. I'm in touch to exchange, it's like buying a drone that doesn't fly.
I really am disappointed in GoPro for these latest cameras. It's almost like they are rushing them to market.
My Hero 8 worked perfectly with the cable for >6 months until I recently updated the camera. Now computer won't detect it and have to use stupid card reader. GoPro needs to fix this ASAP.
There really does seem to be glitches in the software interacting
It's a simple menu setting. In the GoPro camera, go to PREFERENCES -> CONNECTIONS -> USB CONNECTION.
There are 2 settings available:
1) GoPro Connect - This brings the gopro up on the PC as a WebCam (no access to files)
2) MTP - This brings the gorpo up on the PC as a hard-drive / file storage (access the video files)
Мою камеру не видит компьютер и я не могу подключить гопро 8 как вебкамеру к компьютеру
Did you try using a USB-C to USB-C cable?
@@GavinParsons Yes, I use the original gopro cable
@@artonki2 That's not going to work. you need a USB-C to USB-C cable like I say in the video
@@GavinParsons where should I connect it?
@@artonki2 Does your computer have a USB-c connector? That's what it needs to connect to
thanks!!! you so handsome!
I know, it's an affliction I have had to live with ;-)
WTF is this?? its the 2021 and I have to find youtube tutorials and download shady drivers for my new camera?
Also thank you...
Think how I feel having to make a video
In ur GoPro-Go into preferences and go to connection and click on "USB connection". There are two options. The default is "GoPro Connect", this is probably for use as a webcam with the beta windows software. You need to change this to MTP (media transfer protocol).
The easiest solution for all your problems: get a mac 👍🏽😉
Haha, I had one and switched to the Dark Side ;-)
Gavin Parsons 😂👍🏽