TOP 10 CAR DEALER TRICKS, & HOW TO AVOID THEM, The Homework Guy, Kevin Hunter & Amazing Elizabeth
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- Опубліковано 7 лип 2024
- We are hitting the Top 10 Car dealer tricks to watch out for. The truth is that there are always a few tricks (and yes, there are more!) up the sleeves of some car dealers, even some of the best ones, and they may try to run these things on you when it comes time for you to buy a car.
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With Titles like 11 Fake Fees, to Don't Say I'm Paying Cash at Car dealerships, and Car Shortage Crisis, and Car Dealer Says Bring the Car Back!... The Homework Guy Team publishes videos to help Car Buyers. Then we added Cash Buyer Negotiations, and Held Hostage at a Car Dealership, No Haggle One Price Car Dealerships, How Much do Used Car Dealers Pay for Cars?, and Costco Auto Program. We hit all the topics!
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For more than 40 years, dealerships have EARNED their lowly reputation by being the masters of predatory selling. Dealers stalk victims relentlessly, often ruthlessly treating the most vulnerable car buyers (like seniors, for example) with little or no conscience. Car Dealers and their Finance Officers have no problem creating financial devastation for their customers with over bloated car loans, and quite often do. We point out the traps and the flaws of the process, and help car buyers get through the nonsense without being ripped off. We promote fairness, honesty, and transparency. Join our mission!
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Buying a car is the most frustrating process ever. Car dealers are thieves trying to rob you blind. We should be able to buy a car online in 2023 and avoid the dealers completely.
You're right. Do a test drive ahead of time. Make it clear you are only doing a test drive today and you will contact them later by email. If the sales person becomes pushy about making a sale today ask for another sales person or walk away.
A buyer should be able to do 100% of the "shopping" and price negotiations online. In the comfort of their own home with no sales or finance person rushing you.
You should only have to come in to sign the agreed upon contract and pay.
How are you going to know if you like it if you don't test drive it first?
My credit union has a car buyer service. They shop for the car then I just pick up the car.
My root canals have been more pleasant experiences than buying a car.
With Carvana I never spoke with a human. New car was delivered to the house.
I'll add a few "tricks":
1) "You have to come into the dealership for the final price."
2) "All of our car contracts include (name add on). That is not negotiable."
3) "My manager can give you the best price if you come into the dealership."
4) "Do you know what your credit score is?"
5) "We don't give OTD pricing on an e-mail."
6) "That vehicle is not available (even though it's on the website), it's presold".
7) "We're only selling cars that are allocated to us. We are not doing special orders."
8) "When can you come in?" (before they give you a price when you've asked for it).
9) "Our company policy is....." (even if it violates the law).
10) "We're selling all of these at $X over MSRP."
You nailed it! We didn't want a 20 minute video, so we had to leave something out.
@@KevinHunter I have personally experienced them all. I haven't set foot in a dealership yet since I haven't gotten a good solid number that works. As you indicated, you want to negotiate on your home turf.
I’ll modify number 5, “Hyundai doesn’t allow us to send quotes over [ text, E-mail, the phone]. You will have to come to the dealership. Texas has a special license for car dealerships that reads, “Texas Dealer” and sounds more like a truth in advertising label.
The real key is to be willing to walk out the door. I have had salesmen chase out into the parking lot when I was leaving.
I am usually not ready to make a deal until after they do. It's happened to me many times. But sometime even them chasing you out feels like a trick.
We walked today, didn't even get into the office. My wife wanted to look at a Bronco. The stealer ship we were at had two. One was 71k the other 69k. The sticker stated, " no haggle price". I said looks like we need to wait another year. The salesman wanted our phone number and information which we refused. He didn't chase us but seemed shocked that we walked off. This was in Vero Beach, FL. A lot of money here so they are betting some simp comes in and buys them for sticker price.
@@flguy6807unfortunately the car market has been so hot since the pandemic with low inventory and high demand that dealerships started treating people terribly and couldn't care less if you walk away because they have a waiting list for the cars anyway. Always remember this when you start to feel bad about wasting their time while you take yours to decide on a purchase.
If I'm serious about buying I try to work out as much as possible beforehand and when I get there they've spent a lot of time on me so they're more likely to budge a bit on stuff than let me walk because they're pot committed on time spent.
It's so much better to have outside financing secured rather than financing at a dealership
Number 4 almost happened to me years ago . Never realized it was a scam. The dealer was shocked when I gave them the car back.
Last week I went to Honda Santa Fe, in NM, to service my car. The new cars had big signs with discounts of about $1,500.
But get this: Next to the Monroney sticker, behind the tinted windows of the new cars, they also had a added a slip of paper, hand written, indicating a “Dealer adjustment” above MSRP of about $3,000.
Ha, ha! They add an arbitrary increase of $3k and then they “lower” the price $1.5k.
Such a game, right?
My positive experience after disaster run-ins. I won't go into details of my disaster experience. It would take too long. I did research on the cost of the car I was interested in. Kia Soul. I contacted four dealers via email. I told each of the out the door price and since it was pre owned the max mileage I wanted. Alright my with the carfax report. Three said a-ok and I made an appointment to come in. I did not tell them it was a cash transaction before hand. Two were a waste of time and pissed me off. As I got up to leave after 15 minutes, both sales jerks yelled as they literally followed me out the showroom door. The third was unbelievable. When I came in the sales representative had a list for me of five cars with all the facts that I requested. I test drove without him going with me. We came back. After he met my price, we then set the trade in value. Then I met the owner and asked whether he would remove my radio since I installed it. Agreed with no charge. It was the best experience I ever had. I purchase all my vehicles at this dealer.
I guess I should identify this dealer. Kia Bridgewater, NJ
Before you have that drink on a Saturday night, get a dose of the Homework guy on a Saturday afternoon
I did show up in a dealership to pick up my Toyota that i ordered. Me and my wife showed up prepared. We bring pre aproval from credit union and i know my credit score.
Financial manager kick us out after he saw pre approval. He stand up and ask us to leave🤷🏻♂️
If that actually happened then get your phone video recording and get them on video saying that. Depending on the state you are in that could be illegal and a lawyer presented with solid video evidence might feel like they can get you a nice settlement from the dealership. Especially if it's a large chain dealership.
great content, buyers need to remember they are the BOSS, they dictate what they want, if the dealer cant provide or do addons, get up and leave
Beware of the “friendly”
F&I salesman who stays “I’ll throw in Wheel and Tire or Dent and ding coverage”. It’s a deceptive tactic making it appear free, but stop him by asking “how much is this product?”
Thanks for joining us today, Tom!
What a thrill it was to get a call from Kevin and Elizabeth!! .. There are still GREAT PEOPLE on this planet. THANK YOU GUYS FOR ALL YOU DO..... VITO
A pleasure to talk to you, Vito!
I can't tell you how much a value these video's. I'm 63 and I have been a sucker more times than I care to mention. I'm planning on buying a car next month so I'm going to do my "Homework" and I really really don't want to let myself or you guys down....THANK YOU!!!
We appreciate your comments, and wish you the very best!
I just bought a Genesis GV70 3.5. I paid MSRP + 200 document fees. Thanks to Kevin and Elizabeth, I suck to my guns. Happy with the deal.
Thanks to both of you. I needed to purchase a car and found your UA-cam channel earlier this week. This morning I went to a dealer with pre approved financing from a credit union. The finance guy “offered” a package of add ons. I politely said no and it saved me $2,500. Wow. In the past I may have said yes to paint protection, lost key replacement and a few other goodies. You helped me do my homework and I saved a lot of money.
That is awesome!
Watched your video on 11 Fee’s to avoid and had to tell you about Evergreen Chevrolet in Washington. Yesterday, 7-21-23, was looking at a ZR2 Colorado on line and after the MSRP, destination fee from the factory and all the extra equipment add ons, Evergreen Chevrolet decided to put a “North West Market Adjustment Fee “ for $2999. Pretty sure this is total B S!
No other dealers around here are doing that. So sad. Thanks for the great videos.
Total BS, exactly!
Honda Santa Fe has that too (southwest!). I’m not buying them a car if that’s the starting point.
When I negotiated the deal on my 2020 Toyota 4Runner, they finance guy said my credit was OK LOL. I had a 750 score, and that was only because I had just paid off my Mortgage 6 months before, as well as my student loan 10 months before. They didn't want to take into consideration my credit score had dropped 60 points thanks to losing an 18 year credit history (the mortgage) just dropped off a few months before. In the end I suggested it might be better to start the process over again at a different Toyota dealership like the people before me did. I reminded him that I was here to buy the car today and that I could do much better than 5.95% interest. Like magic, he said the best he could do was 3.25%. I was alright with that. BTW I have 5 more payments and I think I only paid $2200 in interest.Still got the 4Runner for a great deal.
Great to see you both. Thank you for all that you do!
Thanks for the work you guys do! Just bought a vehicle and leveraged the knowledge from this channel and the Shefska's channel to maintain control of the conversation and get it to a price that was fair. Amazing how some of these key phrases move along the negotiaton!😂
Thank you for the informative videos and hard work you all put into looking out for everyday people!
Keep up the great content.
I wanted a Ford ranger. They said I didn't qualify for it. But I qualified for a Ford focus at the same price. I walked because that was bullshit.
Thank you for giving us information on buying a car, im planning to buy a used car next year and because of you guys it helped me become more knowledgeable on getting a car without getting tricked by the dealership
7:03 The saving is about $850 with option #2
Thanks for all of your information it helped in my car buying process. Thanks for what you do informing the public of the shady practices of dealerships. Thanks.
A friend of mine purchased a used car with 1500 miles on it. Four years later it had 352,000 miles on it and the transmission died, “Ford Fiesta dual clutch auto, go figure”. At that point he still owed over $6000 on it and decided to let it go back to the bank. Now all he can buy are used junker cars for cash. What a fool.
350,000 miles in 4 years!! He really used it. Wow.
352k mi on that car with the dual clutch 😯 a lot of those transmissions with the dual clutch went out before the warranty ended...
Thank you 🤗
3 days ago, I was out for a walk and walked past Paragon Honda in NYC. Thought I might as well take a look at some used vehicle prices. The window sticker read $33,000!! For what, you ask? No, it wasn't a Pilot! It was a 2020 Accord base model with a few miles shy of 68000 miles on it. Soon as a salesman saw me reading window sticker, he ran and "gladly" mentioned that there's a discount and not to worry about that price. Not my first visit there and I guess it's better to stay away from Paragon Honda. The first ever visit to a dealership was the classic bait-n-switch they did with me. I made an appointment and arrived an hour early only to be told how the car "was sold just 10 mins ago and paperwork was in progress." The sales rep was very rude and tried to set me up for something I was not wanting, but I recalled one thing. "Walk out!" I guess had I not walked out of that place that day, I'm sure I would've been $crewed. They totally had me in their trap.
Thanks again!
Thank you!
another item i'll be taking when buying a car..................magnifying glass, for the fine print.
About 20 years ago, we moved and I thought I would try my hand selling cars. About a month after I started, this older man brought his car into the service department to get new tires and brakes. He made the mistake of wandering onto the new car showroom. Long story short; I ended up selling him a new version of his 3 year old car. He was under water on his old car and the finance guy just rolled his old payment into the new car loan. Plus he had to pay for the brakes and tires on his old car. When he heard what his new payments would be, he just said “Thank goodness my disability check will just cover it. And he drove away in his new, overpriced car. That night I went home and told my wife I had quit my job, explaining to her that I was just too honest to make my living selling cars. I then went into teaching at the local high school.
I can totally relate to this. A 20 year old from Russia who barely spoke English left with a 3-year-old car (A Camry) with $700 car payments 25% interest and insurance jumping from $100.00 per month to $600 per month. Once the process started, I couldn't prevent the carnage. I sold NEW Toyotas and still drove a 20 year old Corolla with 200,000 miles with no issues. Of course mine will probably still outlast the new ones.
Nailed it...
#4 most states allow you to walk away if you don’t like the new contract terms after you have already signed. Just simply say “ I’m exercising my right to refuse this deal and request my down payment refunded as required by state law”. They also have to return your trade in.
Straight and to the point. No fluff. To be honest, I'm subscribed to another car channel and I'm tired of the added "stuff". Time to unsubscribe. Your point about the interest rate vs rebate was spot on. I'm considering trading up from a 2019 to a 2023. Mainly because of mechanical issues that no one has resolved. The dealer is currently offering 0.9% interest and $1200 incentive. I still owe on it. I trust the dealer but have more ammo to take with me. Thanks and glad I found your channel.
Kevin & Liz! your videos empower me! I cannot thank you enough!
You are so right! Dealers hate giving any information over email! I was able to get some information on all the Fee that the Audi dealer is trying to add on: below is the list and the reason I got from the dealer over email.
Doc fee $489: "Documentation fee. Some other dealers charge you up to $895."
DMV $399 and tire tax $7.90 : "This is for your registration."
Nitro fees $199: "Audi cars come with Nitrogen gas already filled in at port instead of regular air. This keeps vehicle stable for all season"
MSRP: 63,950.00
Dealer discount: $1,000.00
Audi summer incentives: $1,000.00
Doc fee: $489.00
DMV: $399.00
Tire tax: $7.50
Nitro fee: $199.00
Tax: $0
OTD total: $63,044.50
I think all of these fees are BS..... your thoughts?
Nitro Fee, most definitely BS. Doc Fee, way too much. DMV Fee is approximated and likely rounded up.
@@KevinHunter Kevin is there a template of how I can counter the dealership on these?
A dealer advertised "yes, you can buy a new car for $10,900".
I called and said I would come and buy it, actually was the car I was shopping for, a bare bones subcompact. Well after a few guys the manager said they didn't have one-bait and switch.
Well, a few months later same tv ad, I called again and would like to come and get the car, same runaround. So I called manufacturer up and asked about it. They said they couldn't tell the dealer what to do.
Apparently they could. I called manufacturer on Tuesday, Friday the dealer called and said they had my car. They were courteous but my friend and I could tell they weren't happy.
Love that little car.
Buying a car has been such a negative experience for me that I dislike even the thought of stepping onto a car lot. My oldest car is a 1972 and my newest is a 2007. I keep up their maintenance and avoid car lots like the plague. However, when I do eventually shop for a car (used of course), I will likely review as many of your YT videos as I can locate.
For someone like you that's used to doing a ton to keep cars running for high mileage don't even bother with dealerships. Go find a private seller with a car you like and make the deal there. Most of the time they're needing to sell and will take the low-ball offers dealerships are giving them if you agree to sweeten it a tad and can pay them quickly up front. You'll save a lot of money and as long as you can look it over or have a mechanic you trust look it over first it's a great way to get one.
Hello everyone I love learning from you two🥰
Thank you so much!
Thanks for all the great info over the years. With regards to "good" dealers, can you explain your criteria for that category? Mine would be a dealer who doesn't charge over MSRP and doesn't pile on the addons. I can deal with all the other BS, but that would be a great starting point, IMHO. Keep up the good work!
You got it. No market adjustments, no (or very little) dealer fees.
The MSRP thing kind of depends on the supply and demand heat on the cars. Right now I'm looking to get the newly designed Prius but that market is red hot and there's none on lots. Having to work out a deal with a dealership in another state 200 miles away from me just to get one that'll go for MSRP plus TT&L with no bullcrap adjustment.
What do you's think of upfront pricing. Where there's no bargaining. What they want they get. I've looked at Mazda dealer in the frozen tundra
Can't wait for the new CARS Act to go into effect! Question on GAP Insurance: don't you have to get that from the dealership if leasing? I mean, if leasing, the finance company is the manufacturer. Also, I've learned from repeated leasing, that I don't get the new lease until the old lease is done, or if I have 1-2 months left, the finance company (recently, Hyundai Finance) waives the payments as part of a Loyalty Benefit.
If you already have your GAP insurance lined up for your lease, that base is covered!
This new buying process your working on is sure seems to be taking a long time to get in to gear, we are getting gray waiting, let’s goooooo folks
Believe me, I've been feeling a little frustrated with the wait. On boarding dealers is the slow part.
I have gotten sales ads in the mail from dealers listing a car with a vin. Ad has in small print car in ad may not be available. I went on dealership website. Car isn't listed there for sale. Odds are it never was for sale. These sales ads are definitely bait and switch and should be illegal.
You can busy them, but it takes work. They do that for a reason.
You mentioned a ‘payment calculator’ on your video. What is a good payment calculator app or website we can use?
We have one on our website. See the red button on the homepage thehomeworkguy.com
YOU FOLKS ARE TOTALLY AWESOME
Thank you so much!
At the Chicago Nothside Toyota delership I had scheduled (over the phone) to test drive a new '24 Tacoma. They lured me in-the-door. When I got there .. the sales person repeated that a test drive is no problem... .. then (and here we go) went into some secret back room. A new guy came out (guessing a Manager of sorts) and basically said (strongly hinted) that I had to actually "purchase" the vehicle even "before" testing it (which to me is no longer a test drive). To quote: "we have to make the deal first". What!! For a mid-level stupid arse pick-up truck. Not even pricey race car. It would have been ok if they collected my DL, Insurance - then I could test drive. But nodody even asked. Just said "have to make the deal first". really... I'm a senior (65+) so maybe they thought they could pull something over on me. When I called and complained to them.. they then said they have to protect their high level inventory from joy riders. What, again .. for a frikin mid-size pickup... Again, they could have checked me out and - just looked at my Grandpa senior citizen self. Yeah, Like I'm a 65yo thrill seeker and joy rider. The point is, this all shows that they have dishonest intentions. Think their customers are idiots.
Whenever I have gone to a dealership I always feel cheated. Either the car or the payments or both.
Need to review Tito Sauve’s videos, they’re hilarious.
Thanks for te information. Still I feel there should be a better and easy way to buy a car in 2023.
How do you respond to congress blocking the FTC's proposed car buying rules and how does it affect your car buying strategies?
Still waiting on those car prices to drop in June like you said...
I have a question about trick #1: I dont have a credit union, nor do i qualify to be a member. So what alternatives are there for those of us who aren't with credit unions forcsaid pre-approvals? A bit of context - I'm here on your channel trying to do my homework before I buy another vehicle; so it may be that I haven’t come across the videos yet in your library. Please excuse my question if it may be that it's already been covered in other video's. I just dont want to make the same mistakes I made when I bought my last car. I was involved in a collison that totalled out my vehicle recently and thanks to this channel I want to equip myself back in the drivers seat. Any advice on this would be greatly appreciated.
You can try getting pre-approved through your bank or an outside bank. It wasn't mentioned in this video , but when speaking with the financial manager they'll get an approval through a bank they work with. ask for the buy rate of that approval because most likely they are telling you the sell rate. The sell rate is 1-2% higher than what you were actually approved for.
how do you get accurate credit score? is there a good place to go? i was told the credit score apps are not accurate
kevin can you buy a car without paying the sale tax and license finance in the price of the car
Can these tips be used at motorcycle dealers ?
#the homework guy: Any specific or special advice for the person who knows what they want, but has to order it due to supply? Any help would be appreciated, Thanks Devin
4:51 #4 Can you just return the car? Or are you locked in to keeping the car with the higher rate?
I would imagine you have three options. #1. Keep the car and the original agreement. #2. Refuse to accept the new terms and give the vehicle back (if you want) #3. Agree to the new terms and sign a new contract. Not sure why anyoone would do #3
"Car Mortgage" now that was funny.
I had to say it!
I saw a part of a video by Kevin Hunter The Homework Guy that discussed a new law that allowed a customer take out a loan just to get the incentives for the loan. Then pay off the loan as soon as you get the payment book without having to pay a penalty for early pay off because the payments were longer that 71 or 72 months. Does anyone have the information about a new or any law like this or am I just confused about this ? Any help would be greatly appreciated.
I could be wrong but I believe that has always been an option unless the loan documentation specifically spells out any type of pre-payment penalty (which is rare).
New Dodge Ram 1500 truck has 125 miles on it when I test drove it. Salesperson said was driven to the dealership...hmmmm? PLUS, it has been on lot for 144 days. Are these two variables negotiable?
Just about anything is negotiable.
Hey guys i have a question can you bring to mechanic for PPI when test driving the car or after?
Before you sign anything, get it inspected by someone you trust.
Many people do that, so I'd say generally YES!
Hii thank you for your vids! Question please: is it legal for dealtherships to increase price over Sticker Price on the car (after MSRP suggested price) here's the email I received: "i'd also like to be completely transparent we are selling these vehicle $5,000 over sticker and the least would be $3,000. "
if you talk about it on another video please let me know, thank you!!
Just say NO!, especially in the F&I office.
Credit Life Insurance? If you die, you won't need a car. lol
Can someone please tell how you find a “less affordable new car” these days? All the manufacturers are producing are higher end models.
What is a stellar credit score
800+
Never trade in, sell private with bill of sale and title fully filled. And make sure they put title in their name right away
Depends on how much time and effort you want to put into trying to sell.
florida $995 dealer doc fee ' for the gal in the back office to do th dmv paperwork "
There is no gal in the back office anymore. They farm it out to a data processing company that does the work for less than $15 per vehicle.
@@KevinHunter Florida. still charges $995
It shouldn’t be like this when buying a car… it would be simpler to just save the money, walk in, negotiate the final out-the-door price, buy the car, and drive off the lot. No drama with banks or etc.
Hello YT video watching people
Can you take the paperwork home to read it before you sign? Otherwise I'm bringing highlighters and a magnifying glass with me when I go. Maybe I'll bring some pencils to give them if they try any funny business to pencil a deal. Not on this THG-educated customer they won't!
Top 10 tricks for people that are bad with money…
Thanks for posting...I have an end of your video suggestion. Instead of "We gotta go" how about "We gotta hit the road!" ;)
Get a Tesla. No BS
And just hope it never has an issue.
@@nandrews8412 You can say that about any car.
Let's try to see from the greedy perspective of car dealerships, especially new ones, let's say FORD.
What I want as a dealer is, you as the customer consumer, come over, get excited over a certain vehicle, new, or preowned, etc.
I want you excited enough not to notice how overpriced expensive over msrp by 1000s or even 10 K. of dollars your favorite car is.
Also I want you to finance the purchase of it, even high interest rate, 10% and up, and I want you to go some 8 years to pay up the loan, perhaps even more.
I want you to sign papers you have no clue what you are signing.
I want you to have copies of your signature documents, while I keep the originals, to forge fraud your signature.
I want you to buy dozens of warranties on your excitement new vehicle.
I want you to think by your emotions and not your mind.
I want you to buy key and other similar monthly membership.
For example if you don't pay your $50/monthly key monthly membership, then your car will not ignition start.
And other memberships, such as wheel membership, if you don't pay, they'll be locked.
So, I as the dealer will get 100% of all my monies IN ADVANCE, for example my entire $75,000 from the get-go and still monthly scam you, with warranties, guarantees, memberships, fake overpriced repairs, etc.
Now you as the loser consumer will find out that the car is a lemon very soon, so you abandon the loan.
The car is repossessed.
The victims are you, the customer consumer, the loan giver, the USA nation and TAXPAYER.
While the dealership is laughing scamming all the way to the bank.
And this clockwork cycle rotation will repeat again and again.
PLEASE LET'S FIGHT SCAMMERS CAR DEALERS.
LET'S PRESSURE DETROIT MANUFACTURERS TO FIRE THESE THIEVES DEALERSHIPS.
LET'S CONTACT CONGRESS, VOTE, ADVOCATE, CHANGE CAR DEALERSHIPS LAWS.
LET'S MAKE THESE BAS#ARDS REDUNDANT AND FIRE THEM!
CAR DEALERSHIPS ARE THIEVES.