WHY I WON'T BUY FROM JUVIAS PLACE...EVER AGAIN!!

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  • Опубліковано 4 сер 2024
  • Watch in HD!!!! 🎥
    PLEASE WATCH THE WHOLE VIDEO BEFORE YOU COMMENT....I ASSURE YOU THIS HAS NOTHINGGGGGGG TO DO WITH THEM NOT SENDING ME FREE STUFF BECAUSE I HAD ALREADY PURCHASED ALL THE PALETTES MYSELF!!!!
    WHY I WONT BUY FROM JUVIAS PLACE EVER AGAIN 😍
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КОМЕНТАРІ • 2,7 тис.

  • @user-oe1jp3ob5l
    @user-oe1jp3ob5l 7 років тому +1404

    To be honest Juvias Place never would have blew up the way they did if it wasn't for smaller (mostly black) youtubers promoting them. Kind of a slap in the face to not promote the people that got your business booming.

  • @ifechukwudeu9666
    @ifechukwudeu9666 7 років тому +479

    "Juvia's Place is out here blocking people" I fell out LMAO

    • @Tifjef069
      @Tifjef069  7 років тому +28

      Lolllll!!!

    • @EsotericElle
      @EsotericElle 7 років тому +8

      Ifechukwude That did it for me too 😂😭😂😭😂

  • @LovieLovelyLove95
    @LovieLovelyLove95 7 років тому +926

    ANYBODY WANNA HEAR SOME FUNNY MATH? If every person who viewed this video planned on buying the two pallets for $60 but decided not to, Juvia's Place lost around 15,645,000 in possible revenue. Lesson: don't bite the brushes that feed you! 💄

  • @definitely_not_bryce
    @definitely_not_bryce 7 років тому +1418

    Although I am white, I just find it so disgusting that a brand founded by black women who wanted to make the industry better for other black women just ended up selling out. I realize it's a business, not some kind of charity, but when you just throw people just like you under the bus I simply can't support you. Juvia's Place may make some great shadows, and I was excited since I wanted to make them one of my first makeup items that was made by a black owned business, but this customer service on top of their ethics just makes me feel like I'd be going against the original cause I wanted to support.

  • @lilred00051
    @lilred00051 7 років тому +1662

    I'm about as white as they come, but I get 100% where you are coming from. It's like buying from a company owned and staffed by all women, supporting the company because of this, and then finding out the company only panders to men. Sorry if that was too general an analogy but I am with you.

    • @Tifjef069
      @Tifjef069  7 років тому +307

      LOL I like the way you think!!!

  • @masseiy
    @masseiy 8 років тому +240

    Pro tip for those who still want to risk buying from Juvias place: use PayPal because if the place is being shady you have 60 days to open a dispute and get your money back all you have to do is show them screenshots of your communication with the company :)

    • @kenyonsmomny
      @kenyonsmomny 8 років тому +2

      i tried. paypal would not help with a damaged pallette

    • @cindymcadoo7443
      @cindymcadoo7443 8 років тому +5

      Try again because it is through sellers responsibility to make sure it arrives as ordered. Also if they sent it priority you can file a claim for damage as well

    • @EANDM71
      @EANDM71 8 років тому +3

      Agreed! With all these independent companies, I always use PayPal. That avoids a lot of problems.

    • @bgordon8286
      @bgordon8286 8 років тому +11

      Life is too short to worry about giving people money who won't respect you. Not gonna jump through hoops to give companies my money I know my worth. I just research the company I buy from before to make sure I'm not supporting racist or shady ass people.

    • @ThatChickKim
      @ThatChickKim 7 років тому +3

      That's EXACTLY what I do. I've heard too many stories about smaller companies.

  • @darylshaina8142
    @darylshaina8142 7 років тому +1144

    This video was on point! I spent 120 dollars on a limited edition brush set and was only sent half of them. After a week of trying to contact them, I was blocked! Like how're you gonna block someone who is giving you business? bad business :(

  • @glowupwithguidance
    @glowupwithguidance 7 років тому +344

    The only reason why I knew who Juvia's Place was because of the black UA-camrs. However the way the company behaves I decided against purchasing. I totally agree with you.

  • @teebaby1978ify
    @teebaby1978ify 8 років тому +135

    you know what..... if they're not going to support Tiff I'm not going to support them...they got alot of nerve get all high-and-mighty and forget about the little people that got you there and as a matter of fact you still not even all the way up there yet...smh

    • @teebaby1978ify
      @teebaby1978ify 8 років тому +2

      by the way you gave me chills at the end girl Lord have mercy yasssssssss

    • @Tifjef069
      @Tifjef069  8 років тому

      I agree....they have a ways to go and so much to learn Boo! I hope they get it together but regardless I will not support!

    • @Tifjef069
      @Tifjef069  8 років тому +12

      Lillllllll Boo I felt like my daddy up there in the pulpit for a second!

    • @teebaby1978ify
      @teebaby1978ify 8 років тому +4

      Haha...i promise i said to myself just like her daddy...look at sister Tiff!!!

  • @heatherhemler3471
    @heatherhemler3471 7 років тому +1165

    wow.. this woman is truly beautiful. i can't get over just how beautiful she is.

    • @sweetox_9690
      @sweetox_9690 7 років тому +29

      And so smart and well spoken hey?

    • @Tifjef069
      @Tifjef069  7 років тому +21

      Thank you so very much Heather!!

    • @Tifjef069
      @Tifjef069  7 років тому +25

      My mom would be proud!! Lol!

    • @heatherhemler3471
      @heatherhemler3471 7 років тому +12

      you're welcome!!! 😘 your mom should def be proud.
      and I agree ivy! ive never subbed to somebody so quick.

    • @smooth_Koala
      @smooth_Koala 7 років тому +9

      that is very true, very very true

  • @katigrace3979
    @katigrace3979 7 років тому +1004

    This video has 132,205 views right now. That could have been 132,205 people hearing how great they are. But they want to be greedy and take their customer base for granted...so instead they get 132,205 people hearing about their shady business ethic. What they get for underestimating "small" you tubers lol.

  • @Marleysmom
    @Marleysmom 6 років тому +204

    Keep in mind you do have just as much influence as many bigger UA-camrs. This video has over 400k views. I was just about to go online and make a purchase with them. Now I have decided not to.

  • @denisesheffield481
    @denisesheffield481 8 років тому +73

    Amen! You were the first person to introduce me to Juvias Place. I had planned to get a couple of their palettes to support a BOMB for my families Kwanzaa celebration this year. I'll find another BOMB to buy from instead!

    • @masseiy
      @masseiy 8 років тому +42

      Try Vault Cosmetics they have really great foundation options and their lip products are to die for. And the owner is a super nice woman from Zimbabwe.

    • @aubrey313
      @aubrey313 7 років тому +6

      Nice! I didn't know Coloured Rain was a BOMB

  • @chiffonybunny
    @chiffonybunny 7 років тому +512

    If you want to sell the palettes to anyone, in willing to buy them from you 👀

  • @ashleymiller1210
    @ashleymiller1210 7 років тому +54

    I wish I saw this before I made a $80 order 🙇🏾‍♀️

  • @yvecolestarseed_superstar1337
    @yvecolestarseed_superstar1337 7 років тому +456

    I noticed the same thing but what rubs me the wrong way is how unprepared they are. now we gotta wait a whole month for a restock. u out there pushing & doing pr & when the demand comes u aint prepared for it? messy as hell.

    • @Shea354
      @Shea354 7 років тому +58

      THAT'S ridiculous as hell!! How do you push for people to buy product but you won't stock up on the product? This, along with their horrible customer service and shade towards black UA-camrs, I'm glad I didn't purchase. Shame, too. I really wanted a palette.

    • @WildAtHeart728
      @WildAtHeart728 7 років тому +7

      Stephanie Coleman 😂😂 I enjoyed this comment

  • @aricampanilla7085
    @aricampanilla7085 7 років тому +1294

    coint! 😂😂 this is the 1st video ive ever seen of yours, i lovvve you already haha. new subbie 🙈😄

  • @HellooooBeautiful
    @HellooooBeautiful 7 років тому +165

    So basically....they had no problem letting any and everyone and their mama advertise and promote their products while they were a small business. Then, once they became a larger business, they were too good to return the favor by supporting smaller youtubers?? People who helped them get as far as they are in the first place? I'd also like to point out that there had to be a TON of "smaller" channels promoting it, if channels/people like Nikkie are willing to endorse it. If it wasn't for SMALL channels, they'd STILL be a SMALL business! I'm glad I didn't go through with my purchase a few days ago.

  • @MissFushi
    @MissFushi 7 років тому +668

    Sounds like whoever emailed you back and straight up lied to you. They should have said 'You do not meet the minimum subscriber requirement for affiliation' or something to that effect or we do not provide sponsored links or codes. Sounds like bad customer service and PR.

  • @Cara2272
    @Cara2272 7 років тому +44

    My mom had an issue where her package was lost and they did nothing! She wasn't asking for freebies she just wanted a resolution. They went back and forth with her through email and showed no empathy. Never again!

  • @nranderson778
    @nranderson778 8 років тому +48

    Even a black owned cosmetics company is not valuing our market. It's sad. I had high hopes for them, but I'll stick with Iman Cosmetics for my BOMB!

  • @candygir87528
    @candygir87528 7 років тому +359

    I think I'm the only one who has NEVER heard of juvia's place, and I'm a makeup fanatic.

    • @ItsyBitsyTiger18
      @ItsyBitsyTiger18 7 років тому +5

      Lynda Harris they are ig famous

    • @candygir87528
      @candygir87528 7 років тому +8

      oh that's why. Im not an active user of instagram.

    • @GlamorGrowthTravelwithMica
      @GlamorGrowthTravelwithMica 7 років тому +9

      I never heard of them either. But won't be buying their product now.

    • @cassandracandyface5005
      @cassandracandyface5005 7 років тому +2

      Lynda Harris I have never heard haha.

    • @anapitu72
      @anapitu72 7 років тому +2

      you should check their prev palettes. they're so awesome.

  • @LovieLovelyLove95
    @LovieLovelyLove95 7 років тому +390

    They don't do PR....with black youtubers lol they think they slick

  • @ZoeGeorge84
    @ZoeGeorge84 7 років тому +299

    You're right, they dont read emails properly. I sent an email asking if my order had shipped yet (it had been 2 weeks) and if not, could they please cancel my order. They replied saying they had lost my address (what?! My address was even in the email chain) and could I provide it again so they could send it out. So I replied asking them again to cancel my order. Just seemed really unprofessional.

  • @BeautifulBianka
    @BeautifulBianka 7 років тому +501

    Yep! All I see is nikkietutorials now with juvias place . She could have pushed The Alissa Ashley's or Jackie Aina's but instead choose Nikkie 🤔 to bad because those palettes are bomb but I won't be buying .

    • @MissAmazings
      @MissAmazings 7 років тому +80

      yep! I saw her push JP like 3 videos after pushing the same Morphe.. I used to like her but now she's just a sell out to anyone who sends her free sh't.. the "oh go no" videos went down to only one no in August and even that one "no" was like a well maybe.. Not to mention she's like the girl version of Jeffree Star now biting on ALL HIS SHIT! It's so ridiculous I can't even stand watching her anymore..

    • @rachelheffner190
      @rachelheffner190 7 років тому +57

      It's sad to see someone so talented who's been in the game for so long sell out like that. All she cares about is who's getting her money and subscribers. And I can't believe she or Too Faced put their name on that terrible pallet. I wish UA-cam was still just for fun and not so much of a job for a lot of people, everyone used to be way more genuine 😔

    • @BeautifulBianka
      @BeautifulBianka 7 років тому +1

      Miss Amazing facts !!

    • @BeautifulBianka
      @BeautifulBianka 7 років тому +6

      Rachel Heffner me too , I say it all the time I miss old UA-cam , I used to could watch UA-cam all day not anymore

    • @BeautifulBianka
      @BeautifulBianka 7 років тому +20

      Lucila Lu why don't you tell us seeing as you've asked right ? 🤔

  • @antigonikara173
    @antigonikara173 7 років тому +50

    I'm a white blonde European, so I should say I'm pretty far from black culture, but I completely agree with you. I feel that many many companies support minorities (whether racial or not) just to look good on social media. All I see is words and no action, so it's hard for me to take things like that seriously.
    This is the first video of you that I've watched and I gotta say this was a point well made! ❤

  • @0hhmyydarlingg
    @0hhmyydarlingg 7 років тому +14

    giiiiiiirl, preach it. I just stumbled upon this in my recommended and decided to check it out. I'm glad I did though, I hope EVERYONE sees this before purchasing. thank you for posting this, it's important stuff that potential buyers need to know.
    and by the way, you are soooo beautiful!!!

  • @Ahoykatieee
    @Ahoykatieee 7 років тому +44

    I wish I had dug deeper and watched your video sooner. I JUST purchased a palette from them. I was so excited ABOUT the quality and to be supporting a brand that diversified the industry...but now I feel guilty supporting a brand that doesn't stand by their principles in the face of cash.
    On the bright side, I've found and subscribed to you lol

  • @tsunamimami1
    @tsunamimami1 7 років тому +88

    This video was fucking amazing. This is the first video I've watched from you and I just subscribed as well! Tell um!

    • @Tifjef069
      @Tifjef069  7 років тому +10

      Thank you Beautiful!

    • @LA-xn7hu
      @LA-xn7hu 7 років тому +2

      Cassi Dawson echoed

  • @leighacaitlynn
    @leighacaitlynn 7 років тому +80

    That like three minutes of preaching about black women had my ass inspired and I'm so white I glow 😅

    • @Tifjef069
      @Tifjef069  7 років тому +17

      Lolllll!!!! Your comment just made my day!!! 😂😁😁

    • @3SG413
      @3SG413 7 років тому +5

      This is the best comment I've read today 😂

  • @mrsmonty97
    @mrsmonty97 7 років тому +516

    this is the first video ive ever seen from you and you spill the tea the right way #subscribed

  • @Swildd
    @Swildd 7 років тому +55

    Towards the end you can see how disappointed she is in the company, and almost...heartbroken? :(

  • @Tortula2
    @Tortula2 7 років тому +135

    I sooo agree and have felt the same way since after AA's video. Literally 2 days YoungWildandPolished posts her favorites and mention's how JP sent it to her. Then I see Nikkie Tutorial's with a discount code that is listed on JP's website under the masquerade palette. So even if you didn't hear about it from NIkkieTutorials she gets the credit. It's disgusting and I no longer believe in their message. Plus they are liars about not having a PR list.

    • @BeautyAndTheNesh
      @BeautyAndTheNesh 7 років тому +25

      Yeah a lot of people misunderstood AAs situation. They fail to understand that she and Juvias place had a preexisting agreement for her to review the palettes and for them to pay her for it. They were playing with her coins. And then for them to ditch her, a black owned business in her own right, for more popular (white) UA-camrs was bullshit.

    • @Annaisscreaming
      @Annaisscreaming 7 років тому +33

      Nikkie has codes for literally everything. Nearly everything in her favorites has an affiliate link to it and she is getting money like crazy through it and people believe her even though she isn't better then any teleshopping show

    • @aimeeredwine2809
      @aimeeredwine2809 7 років тому +21

      Anna G. Nikki gets on my nerves.

  • @AnieshaMChronicles
    @AnieshaMChronicles 5 років тому +43

    See if I didn't click on this video I would have wasted my money. I'm glad I saw this because the way my anxiety is set up!

  • @lovelyMaria210
    @lovelyMaria210 7 років тому +31

    They are incredibly rude, disrespectful & very unprofessional. I have almost all their products but once I commented on their very expensive brushes that were coming out on Black Friday all I got was an "ok reply...then after I said that's all I get being a loyal customer one who gotten all their products n I still just got a reply of "Ok". Then I was blocked! Since then..Thanksgiving day...I had an order that I had placed on November 14...so after being blocked I asked for a refund since they were incredibly rude, and I still hadn't received my order after TWO WEEKS!!! I have yet to this day have received any refund. I am beyond pissed & I regret EVER GIVING THEM MY BUSINESS!!!

  • @drawnkitten
    @drawnkitten 7 років тому +8

    I love you for standing up for yourself. It's never good when a company starts out with good intentions and ends up money hungry. I love the clothing company Torrid who started out as plus size alternative fashion, now when you buy from them it's mostly cookie cutter. Employees of Torrid even came out and said Torrid had to be more marketable. Seeing as they are owned by hot topic it is such a sad change of events. I definitely subbed today, I love a person who stands up for themselves and is graceful about it.

  • @kokofemme
    @kokofemme 7 років тому +36

    Yaaaaas 1:20 I live!! Although I've never encountered an issue with them, I appreciate you speaking out. We work hard to put out great content. Unfortunately, I have been done that way by other companies as well which does NOT make it right! You made some very great points and I will continue to support you! 😘

    • @Brittania718
      @Brittania718 7 років тому

      Koko I was JUST about to hit you up to see if you had issues

  • @BeaLucile
    @BeaLucile 7 років тому +13

    Good points - thanks for keepin' it real, girl. I was watching all those videos from Nikkie Tutorials, so I started doing my research, and that's disappointing to hear that what started out as empowerment ended up being another company just chasing the money & not staying centered around their message & mission. I've seen SO MANY videos from black women saying do not buy their products - that's gotta show them that somethin' is up & they need to get back to basics.

  • @mbain84
    @mbain84 7 років тому +43

    They stole from me and are refusing to accept responsibility at this point.

    • @Tifjef069
      @Tifjef069  7 років тому +9

      Wow that sucks and I am sorry you have to go through that!

    • @mbain84
      @mbain84 7 років тому +8

      Tifjef069 thank you! I'm still trying to get them to fix the problem. Thank you for creating this video so people like me don't feel so alone in these types of situations.

    • @TattedTiffanyBeauty
      @TattedTiffanyBeauty 7 років тому +20

      You should call your bank or credit card and tell them you never received the product. They should do a reversal on that charge.

    • @marcellax4556
      @marcellax4556 7 років тому +3

      That's a disgrace. I've never heard of any company taking orders for a product and won't deliver. Can you tell me if you've ever received your order?

  • @FaylynHillier
    @FaylynHillier 7 років тому +750

    I totally dislike the fact that Nikki Tutorials, the whitest woman on the planet, is all over the Juvia's Place website when there are so many incredible black women that make amazing videos.

  • @milesshakira
    @milesshakira 8 років тому +51

    praise him!!!am glad you made this video because I was about to order all the palettes for my birthday!but hell to the naw not now. I am down to support all black owned.I can not will not. we dont have the complexion for the protection. now if i recall the white youtubers wasnt even thinking about juvias place. so yeah thats a huge slap in the face to show thanks to them and not the black youtubers. something been holding me bck from ordering now I see why!I would have been pissed off!

    • @justababsy465
      @justababsy465 7 років тому +8

      Same. They've forgotten their roots and who helped build them up. They are off my list to buy but now that the big non-POC UA-camrs are on this, they'll grow but like most indie brands, the next best thing will knock them out of the limelight.

    • @Hannah-zw9ow
      @Hannah-zw9ow 7 років тому +10

      shakira Griffin and what really bothered me was all of these white youtubers started pushing juvias place, but none of them mentioned that it was black owned or created specifically for black women, which I think is huge.

    • @milesshakira
      @milesshakira 7 років тому +5

      yeah that sucks,but thats what they do. take credit for something thats no for you but f.u.b.u.the crazy part is we allow it though.

    • @mrsbeautifulfee
      @mrsbeautifulfee 7 років тому

      shakira Griffin so was I 😣

    • @dark1alucard
      @dark1alucard 7 років тому

      you clearly didnt read what was said.

  • @Tabaitha_Elle
    @Tabaitha_Elle 7 років тому +494

    Oop I'm glad I saw this before purchasing 👀

    • @DaPhlyymamee
      @DaPhlyymamee 7 років тому +3

      Yes, Gurl, me too!!!🙋

    • @eh4239
      @eh4239 7 років тому +109

      I'd still rather buy from them then all the other white brands, not really catering for people of color

    • @preciousdyer3483
      @preciousdyer3483 7 років тому +38

      eh right. I love juvia's place.

    • @raregem8886
      @raregem8886 7 років тому

      It's Tabaitha Me, too! 👍

    • @saraearriazola5796
      @saraearriazola5796 7 років тому

      eh same lolol

  • @shekinahcampbell9800
    @shekinahcampbell9800 7 років тому +9

    I watched one video before this, but i had to subscribe after this one. Not because of the topic that you were talking about but because of HOW you were talking about it and the FACTS that you used to back up your statements. As a 19-yr old black woman myself, i appreciate watching older black women (hopefully you're not younger than me cause that would be awkward lol) because that shows me that there are people out their LIKE ME who are not afraid to speak what's on their mind but also do it in a way that can be respected. I really loved that about this video and about you. Thank you for being un-apologetically who you are!

  • @nikiik3546
    @nikiik3546 7 років тому +8

    OMG How have I never seen any of your videos before!! So glad you popped up in my recommended because I'm in love with you, your honesty, your personality and what you stand for! New sub!

  • @marquita1636
    @marquita1636 8 років тому +43

    I won't be ordering...was planning on ordering all the pallets

    • @jasminematilda
      @jasminematilda 8 років тому +12

      I was as well, and all thanks to Tiff. But umm...yea. 👎

    • @harriettaisibor50
      @harriettaisibor50 8 років тому +1

      Got the first 2, wanted to purchase the newest one but not going to...it's sad & crazy that such nonsense happened to her. She was not asking for free products.

  • @vivalageegee
    @vivalageegee 7 років тому +16

    The sad part is I am an avid you tuber and I buy products based upon reviews from smaller channels. When I see larger channels review a product I'm instantly doubting it because I just feel like they're getting product for free and will say anything.
    and PREACH about the black owned companies supporting black you tubers. they need to support you guys the same way you support them.

  • @meganb007
    @meganb007 7 років тому +84

    "Coint".......😂

  • @juderiverolhughes7900
    @juderiverolhughes7900 7 років тому +123

    Your cheeks have left me shook. I am so jealous 🖤

  • @miriamsang4268
    @miriamsang4268 7 років тому +49

    I was just talking about how I felt so conflicted about buying from them...I don't think I will. The products are so damn tempting, but I just can't stand their hypocrisy. They really need to litsen to folks about how they are running their business, because if enough people boycott their brand, it will for sure suffer, they are being shady!! Thanks for the video tiff, you were not playing, you went IN...lol

    • @malaikaqamar
      @malaikaqamar 7 років тому +6

      Never heard of them.... I guess I been under a rock. But so glad I watched this because I will not support any company that is unprofessional, unsupportive to Black WOMEN, I'm good.

    • @d.r.robinson9599
      @d.r.robinson9599 7 років тому +1

      you're not the only one..i never heard of them either...

  • @amberwilliams8692
    @amberwilliams8692 7 років тому +37

    Yeah I am un-impressed. I ordered from them, they sent the wrong product, and I had to prove to them they sent me the wrong product and that it wasn't my fault and nothing on my end. Very disappointed!

    • @valatine22
      @valatine22 7 років тому +3

      please tell me you got your neighbor back

    • @Sankarlr
      @Sankarlr 7 років тому

      PumpkinsnBlackcats what brand? That's awesome

    • @socaliente34
      @socaliente34 7 років тому +7

      Amber Williams honey I would have called my bank and filed a dispute ASAP. I dont tolerate piss poor customer service and professionalism

    • @jessicatotaan5664
      @jessicatotaan5664 7 років тому +3

      Did they solve your problem ??

    • @cammierountree5172
      @cammierountree5172 7 років тому +1

      Amber Williams Yes, Noone wants to order from a company when we hear beforehand their customer service stinks!

  • @prettybrittany_
    @prettybrittany_ 7 років тому +173

    Damn I purchased one for Black Friday.. I'm not gonna order again. When you went in, I felt that. Never turn your backs on people who helped you. Sounds like a sellout to me

  • @ladylonglove6740
    @ladylonglove6740 7 років тому +459

    Tati, Jenluvsreviews, and Stephanie nicole are all youtubers I trust to NEVER be a sellout and always keep it real

    • @Tifjef069
      @Tifjef069  7 років тому +47

      Ladylonglove never heard of Jenluvsreviews but I do like Tati! Thanks for watching Beauty!

    • @changinitupmcgee2397
      @changinitupmcgee2397 7 років тому +183

      Ladylonglove I dont trust Tati ever since she said nikitutorials pallet with two face was amazing when 90 percent of everyone else said it was a dud

    • @Tifjef069
      @Tifjef069  7 років тому +39

      Noooooo she did not say that!!!!! Aweeee man I have to reevaluate cause that palette was crap lol!!

    • @ladylonglove6740
      @ladylonglove6740 7 років тому +36

      Tifjef069 Jen is fabulous! She does makeup news every Sunday of everything new that has come out from high end, Sephora, to drugstore. Love her. I love you too though! Thanks for keeping it real. A company with poor customer service is not a company to me at all.

    • @ladylonglove6740
      @ladylonglove6740 7 років тому +27

      Jen Gomez yeah I do agree with that, the palette is horrible. Maybe she got a good one because niki and the brand knew she would be talking about it. She's usually really harsh on products

  • @ImCrystal.K
    @ImCrystal.K 8 років тому +77

    Oooooohhh I Hope They Watch This!!!! You Said A Mouth Full, This How I Feel About Lena Lashes....

    • @WiseChoiice
      @WiseChoiice 8 років тому +2

      Wow!!! Speak it you can tell this upset your core. So sad that it had to come to this.

    • @luvjones4dasoul
      @luvjones4dasoul 7 років тому +2

      Oh no! What happened with Lena lashes?

    • @ImCrystal.K
      @ImCrystal.K 7 років тому +16

      Well I Ordered Lipsticks 5/6 I Emailed Them After About 2weeks Of No Shipping Confirmation They Finally Marked It on 5/18 as "Shipped" Then Emailed Me Back 5/23 Saying One Of Them Was Back Ordered So I'm Like This Should Have Been Known On The Site Or Atleast Notified Me Prior To U Marking It As "Shipped" When It's Actually Not So They Wrote Me Back And Was Rude & Really Didn't Care(The Tone) It Took Atleast A Month To Get Them, Some Was In Wrong Packaging And Some Had No Name Lol Sorry So Long😂😂

    • @kathrynerickson8525
      @kathrynerickson8525 7 років тому

      this is why I cancelled Scentbird. I have sent over 10 emails to get one stupid order and they won't give me a refund. They keep telling me it's on its way but never gets here.

    • @ladydrisk
      @ladydrisk 7 років тому +4

      +MzGray4, thanks for mentioning Lena Lashes, bcuz I've been wanting to try something from them...but if they have terrible customer service skills, I'm not here for it!

  • @michymiii
    @michymiii 7 років тому +194

    So well said!! I noticed that nikkie had an affiliate code and every time she talks about the palettes on her channel, it felt just so fake to me, and she never once mentions how the company is a black owned business... Like really, you're not even gonna mention that fact, make it a point to inform your millions of followers? Okay then...

  • @lexxlovelyness
    @lexxlovelyness 7 років тому +145

    I watched every second of this video ... I felt like you were talking to me personally lol you are so relatable, down to earth, and REAL! New subbie for sure

    • @Tifjef069
      @Tifjef069  7 років тому +20

      That means alot Ellie because that's how I want every one of my videos to feel. I always come on here and bring "myself"....nothing fake, nothing extra and I'm glad that you thought enough of my personality to subscribe! Thank you!

  • @assetsgems5751
    @assetsgems5751 5 років тому +37

    Wow!!! Ok. I have a Masters in PR and there’s no way in heaven or hell they are NOT doing PR. Second, initially I was about to go IN for them. A black brand that supported BLACK WOMEN?! Oh yassss!! But after researching I truly see more white faces with this black brand than anything. I thought we were supposed to support each other? And the rudeness??? I literally made one order and they were just ....wow. So I’m right with you. I wish I would’ve found this video before purchasing initially. And that’s my fault. Stand for something or fall for anything. Peace and love my sister.

  • @AndiesBeauty123
    @AndiesBeauty123 7 років тому +25

    Yaassss girl!!! 14:03-15:24
    That was everything!

  • @anaizav
    @anaizav 7 років тому +458

    Never ordered from them and you made a lot of VALID points.. from your experience and Alissa's, I doubt I will ever purchase from them sadly. Since all these BIG influencers are starting to promote them, they forgot of the smaller people who pushed their products first.

  • @baddieonthebeat6649
    @baddieonthebeat6649 7 років тому +21

    You better GO OFF sis!!!! 👏🏾👏🏾👏🏾

  • @shyleftridge4132
    @shyleftridge4132 6 років тому +82

    Oooooooh u saved me my COINT!!

  • @victoriatorres1921
    @victoriatorres1921 7 років тому +7

    Love what you have said...not many people have the guts to say the blunt truth (especially when it comes to sensitive topics because people may accuse you of being racist)....I totally agree with you glad you spoke up ! Keep up the good work!

  • @seleenay-t1049
    @seleenay-t1049 6 років тому +9

    Thank you for sharing your opinions and feelings. I was doing some research before buying the Juvias Place products. I do not like to buy from companies that do not appreciate individual customers - the everyday people. I'm definitely not buying their product - no matter how good it is. Thank you again, Tiff!

  • @ohjalapeno
    @ohjalapeno 7 років тому +234

    As a white woman, all I can say is PREACH!!! You are totally correct.

  • @christinep1313
    @christinep1313 7 років тому +5

    I really love where you have your highlight on your cheeks. It's very flattering and looks stunning!

  • @Etherealswxn
    @Etherealswxn 7 років тому +9

    Subscribed soon as you said "coint" at the beginning lmaaaaoooo

    • @Tifjef069
      @Tifjef069  7 років тому +2

      Lolllll!!! I am getting so much backlash on that word but my sisters and I use it all day long lol!!!

    • @Etherealswxn
      @Etherealswxn 7 років тому +1

      Girl!! I say it too don't even trip 😂 love your accent and great vid

  • @TheMrsflawless87
    @TheMrsflawless87 7 років тому +21

    I really want to thank you for your video. I too had a very bad experience with this company. When the Nubia 2 pallet came out in order it with my own money and I never received it. I sent them multiple emails about it and I never got a response I even took a dispute out on them with pay pal and lost because they said they had proof that it was delivered to me but I never had it. I love the fact that they are a black owned business but they have no idea how to conduct business in a business manor. I will never buy from them again nor will I refer people to this company again.

    • @sheher3967
      @sheher3967 7 років тому

      Mrs Flawless

    • @mel26jun
      @mel26jun 7 років тому

      Mrs Flawless I am going through that right now.......I’m never ordering from them again they are thieves PERIOD!

  • @MorgannnT
    @MorgannnT 7 років тому +3

    I loved this video and your realness!! Subscribed 😍

  • @mimavie4419
    @mimavie4419 7 років тому +50

    This is the first video I've ever watched of yours and although it was a "negative" video, you had such a positive vibe. New subscriber.

  • @LALuv213
    @LALuv213 8 років тому +11

    I am Mexican and I am addicted to makeup. I make good money and luckily can afford my addiction. There's some real money being spent on makeup, whether we as women of color make minimum wage or 6 figures. with that being said, when there is a company owned by a woman of color, because of the road blocks that women who are AA and Mexican and other non-white ethnicities face, I make a huge effort to give my money companies owned by women of Color because I believe we have to support each other and do our part to help each other out. However, JP has always rubbed me the wrong way for more reasons than one based on what ive heard or seen.The way they are conducting business, (as were pointed out in the video) it's just simply not cool. I haven't bought this company's product because i was often undecided when ready to click that purchase button. You tubers like yourself and Allissa Ashley and other women of color influence where my money goes alot! You tubers like yourself persuade me more than some of the big named youtubers and a simple reason for that is because, my skin is not white so many of the recommendations that some of the big you tubers give just don't pertain to me and its useless for me because I am not pale skinned. You may not have millions of follower (yet), but i know for a fact there are a lot of people who are influenced by what you have to say so its really a sad mistake for this company to not value that. It's their loss because as women of color, we have a lot of buying power and, I guess they like to limit themselves to kissing ass to people who can who can use products from basically any company, while its hard for us to find makeup that matches because of our color. If they were to offer a heartfelt apology to ya'll, i may consider buying them. However, they say when someone shows you who they are, believe them the first time. What this company has shown is sad. It would take alot for my money to go to them, alot of fixing their bs. Thank you for making this video. your hard work has resulted in being influential when it comes to purchasing so Im glad you're standing up for yourself with dignity and respect.

    • @Tifjef069
      @Tifjef069  7 років тому +2

      Alexandra I really appreciate that! Sometimes the hardest thing we as you tubers can do is take a stand because it can be met with soooooo much negativity. But then I just feel like if I can only come and say when things are great and amazing but not when something just isn't right for me, what is the purpose of this platform! As you said we have a lot of buying power and I will be glad when all companies see that.....but the fact that one of our own is shunning the very people that you claim to stand for, stings just a little more than most in my opinion. I do believe also that it is up to us to support woc but they way things are going with JP, I just can't stand behind that I'm sorry.

  • @coilsoflove2012
    @coilsoflove2012 8 років тому +10

    SIS you dead ass sent chills through my body!!! A lot of "Black Owned Businesses" want BLACK dollars but hardly support their community or consumers....I seen this and it turned me off. i swear to everything I was like why isn't Juvia's Place recognizing more Black beauties? And then I seen Nikki being thrown around on Juvia's IG and they were praising HER!!! like WTF?!?! I was really pissed at that point.

  • @jgtessington
    @jgtessington 7 років тому +36

    My money back in my pocket! Won't be ordering

  • @taylorsilver
    @taylorsilver 5 років тому

    Sooo I placed one order on December 6 and another order on December 7....still haven’t received a shipping notification or tracking number.

  • @ImJustJackieMatters
    @ImJustJackieMatters 7 років тому +4

    I wish I would have seen this before I got my pallet...I had a horrible experience with a small black owned business as well. I love to support black owned businesses and I decided to do a video about my experience when I come back from vacation...thank you for sharing because consumers need to know

  • @diamondritter8683
    @diamondritter8683 7 років тому +7

    I
    LOVE
    THIS
    VIDEO!!!
    Thank you for saying this.

  • @alexusflagg8806
    @alexusflagg8806 7 років тому +15

    lmao I love how she says "coint" 😂😂

  • @insaniteee
    @insaniteee 7 років тому +16

    Thank you for sharing your thoughts. I will spend my "coints" elsewhere.

  • @MelissaQ
    @MelissaQ 8 років тому +60

    BUT FIRST... You know I totally enjoyed doing the TOP 5 BOHB AND BOMB with you! I "Stressed" in the video customer service and company integrity in the video for this specific reason. "Under promise and over deliver" is what any brand should do. I'm really sorry that this happened to you. And yes.... YOUTube aka Tiff made me purchase the palette... I take brands seriously start to finish in the purchasing process. Especially when you are online and it's my only resource. This is a problem in the natural hair community as well. On a better note... I do want to scope out Coloured Raine! My experience with them has been phenomenal. I have to leave on a positive note of brands that do awesomeness when others don't. That's my way of balance... Have you tried their shadows. Lip glosses and liquid lipsticks are everything

    • @carolw7642
      @carolw7642 8 років тому +5

      I heard some things about Coloured Raine that wasn't too positive also. I placed one order with them and haven't placed another one since. Google her too. It's a shame that these black owned businesses build themselves off the backs of their people and when "other" people become "interested" in their products, they become "brand new"...This is no disrespect to other races, creed, colors or nationalities but when it's time to call a spade, a spade...😑😒

    • @MelissaQ
      @MelissaQ 8 років тому +1

      I've ordered and didn't have the experience but then again I totally understand that when it happens to others...the red flag is up. Thanks so much for your input! xo

    • @MakebyJen
      @MakebyJen 8 років тому +11

      Tbh I think I'm done buying from online companies unless they're ebates for cash back lol other then that I'm good

    • @TheKaren_makeup
      @TheKaren_makeup 8 років тому +12

      Coloured Rained is the bomb! also i really enjoy your videos!😊

    • @lovelylenay
      @lovelylenay 7 років тому +4

      Their lippies are phenomenal ! I have cherry blossom and when I say it last ALL day to the point I have to take it off with olive oil 😂😂😂

  • @sjb2006
    @sjb2006 7 років тому +117

    ***subscribed*** please help keep us on the radar for black owned businesses that appreciate black women

  • @GUA10EDITZ
    @GUA10EDITZ 7 років тому +2

    PREEAAACCHHHH !!!! 🙌🏻🙌🏻🙌🏻🙌🏻💕💕

  • @PersonWeird
    @PersonWeird 7 років тому +25

    I hope this video goes viral

  • @monstera9650
    @monstera9650 7 років тому +5

    you are so gorgeous!!! love your videos!

  • @emmersonrose2468
    @emmersonrose2468 7 років тому +4

    This is so powerful!!! I wish more youtubers spoke truth like this. Thanks for staying TRUE to your values.

    • @Tifjef069
      @Tifjef069  7 років тому

      Emmerson Rose Thank you!!!!!

  • @mzgillionaire1994
    @mzgillionaire1994 7 років тому +2

    Awesome video! Tell it like it is! My first time watching you and now I'm a subscriber! Keep up the great work!

  • @beautifullygabby8108
    @beautifullygabby8108 7 років тому +6

    Thank you for being so real you have a new subscriber. I was just about spend my hard earned money . Thank you and I love the look.

  • @kandlekrim
    @kandlekrim 7 років тому +15

    girl! preach! I'm not black but this is exactly what I thought when I saw so many other youtubers were getting sent their stuff.

    • @Tifjef069
      @Tifjef069  7 років тому +2

      Thank you Beautiful!

  • @yecefer85
    @yecefer85 7 років тому +38

    dang!!! i still want to buy the pallets lol but dang you made a great argument..

    • @tatiana.mp3
      @tatiana.mp3 7 років тому +2

      Just buy the Morphe 35O palette. Same colors with tons more for less.

    • @Aly_224
      @Aly_224 7 років тому +3

      yecefer85 please don't buy it on eBay or Amazon they're most likely fake and have animal shit in them. Just stick to morphe or another good brand

    • @yecefer85
      @yecefer85 7 років тому +1

      Alyssa Smith im not, that is what im afraid of when purchasing from Amazon. I bought the Morphe 35o a long time ago, its ok. Have you see Morphe review by Stephanie Nicole?

    • @Aly_224
      @Aly_224 7 років тому +2

      yecefer85 yes I love Stephanie Nicole and I plan on buying the same morphe pallete

    • @thandiwauchope2129
      @thandiwauchope2129 7 років тому

      yecefer85 my feelings exactly

  • @kyliebell1
    @kyliebell1 7 років тому

    You're so pretty! I love how honest you are. Very well spoken. So glad I saw your video before I bought their products.

  • @LifewithEricalol95
    @LifewithEricalol95 6 років тому

    I was just going through the listed videos and found you. I saw the topic and had been thinking about getting some of their palettes so thought I would watch. I am excited to see more of your videos because I love people that stand up for their beliefs and what is fair.

  • @danielaelmohandes351
    @danielaelmohandes351 7 років тому +25

    You have a point! I was interested in get their palettes, even with all the rumours I heard about the company...but not anymore! Juvia's place has to learn what the word integrity means! Regards from Argentina!

    • @Tifjef069
      @Tifjef069  7 років тому +6

      Hellloooooo Argentina!!!! :)

    • @danielaelmohandes351
      @danielaelmohandes351 7 років тому +3

      ***** Hello sweety!!!! I'm already suscribed to your channel! I wish you a great success!

  • @kristinavee1012
    @kristinavee1012 7 років тому +88

    I was just about to order a palette from them but thought I'd quickly see if any UA-camrs had any issues with them. I was very disappointed to see this from this company. I think it's AMAZING that there are companies that have products that work with POC but I'm seriously upset about how everything went down. Thank you for this video. It's stopped me from ordering from them. Xo

    • @ys1876
      @ys1876 7 років тому +5

      Same, I was just about to order from them but wanted to check a few tutorials again to try and decide what to order. After watching this I will not be placing an order with them. I was also looking into Melt cosmetics, so that's what I'm going to order instead! Thanks for all the info and shame on Juvias Place.

    • @SweetSarita88
      @SweetSarita88 7 років тому +11

      I was about to order 3 palettes from them, but I am not going to now. I have many other things I can spend my money on. I won't support negativity. They are losing a lot of business.

    • @Smile_payyyysss
      @Smile_payyyysss 7 років тому +3

      Kristina Vee I was so excited when I saw this brand on buzzfeed. Then I did what you did... And now I'm like oh hell no. Forget it, how sad! Finally colours for POC and only to be disappointed 😢

  • @JenniferFrancica
    @JenniferFrancica 7 років тому

    New subbie! I love your personality! Great video, great breakdown of the facts and the brand.

  • @MissDemolish
    @MissDemolish 7 років тому

    First video I'm seeing of yours and I love you already. Definitely gonna binge watch your videos.

  • @srslytylerdurden3591
    @srslytylerdurden3591 7 років тому +9

    I was literally about to order the Saharan palette 😩

  • @reynasanchezc
    @reynasanchezc 7 років тому +126

    I'm new to your channel and I just wanted to say that you have the prettiest cheekbones 😊 Totally off topic I know.. Sorry not sorry.. lol

  • @ilariabeechey-newman3653
    @ilariabeechey-newman3653 7 років тому

    This is first video of yours that I've watched, and I love you already! You keep it so real, and you're absolutely beautiful!

  • @karinaherrera4704
    @karinaherrera4704 7 років тому +1

    I love how real she is 😍😍😍 I'm a new subscriber and as soon as she said "coint" I was in love ❤️

  • @mea2213
    @mea2213 7 років тому +83

  • @nicholegreen6067
    @nicholegreen6067 7 років тому +240

    the truth is most of the pr goes to the white bigger youtubers. i already knew where u were about to go girl...funny because as im watching your vid i see nikkies and coffee with.....vids right under yours lml....

    • @Mel-pb5xw
      @Mel-pb5xw 7 років тому +6

      FWIW, Dani (coffeebreakwithdani) bought her own palette

    • @nicholegreen6067
      @nicholegreen6067 7 років тому +23

      +Sunfish OutOfWater i dont know what she did i only mentioned her or made reference about her because she was mentioned in the video. but it is true the bigger white youtubers get more prs then black latino etc etc

    • @nicholegreen6067
      @nicholegreen6067 7 років тому +7

      +Nichole Green by the way this isnt about me trying to hit racial controversy...im bi racial...i just dont see fairness....

    • @Mel-pb5xw
      @Mel-pb5xw 7 років тому +5

      +Nichole Green I agree 100%!!! I guess I only mentioned it b/c she's one of very few bigger content creators who I genuinely feel is still honest...

    • @windycitydreaming
      @windycitydreaming 7 років тому +4

      Dani is latina, iirc.

  • @SmarieeManley
    @SmarieeManley 7 років тому +1

    Loveeee this ! I love your honesty , and I loveee your personality 💜 I'm definitely gonna check everything out cause I was thinking about getting some stuff thru them .

    • @SmarieeManley
      @SmarieeManley 7 років тому +2

      Andddd you gots a new subbiieeeee 🎀

  • @shelbystadig7849
    @shelbystadig7849 7 років тому

    With the customer service problem will I be ok since I ordered off hautelook. I won't order again but I just ordered mine and want to know if I should be concerned