Behind the bar interactive training video - We all play a role (chaptered)

In this Behind the bar RSA interactive training video (chaptered to prompt discussion) - We all play a role, we look at why intoxicated patrons who are out of sight of the bar should be monitored by all venue staff, such as crowd controllers, glassies, floor staff and RSA marshals. It involves a group of 3 patrons - 2 are highly intoxicated and 1 is sober. The sober patron is buying alcoholic drinks for his friends.
Use this video in conjunction with the discussion points at www.business.q....