I put a set of AMP BOARDS on my 2012 GMC and they worked great. I heard a rattle on my way to Virginia from Texas last week and found my driver side pin/bushing wore out. I cleaned and lubed them regular but using the driver side the most wore them out. I dont see that the bushings are replaceable so ill have to bore the wore out bracket and fabricate a bushing. Lucky I have a machine shop and some oil impregnated brass to rebuild the part. 11 years and 170K miles aint bad.
Where do u put the jack after installing these? If someone accidentally places the lift under these steps, and lifts the vehicles up for service will it hold the body weight and still function normally?
@@anan7s294 The jack should only be put on the frame. If you lift from the boards they will not hold the weight and will damage them and the truck. If someone attempts to lift from the board and not the frame they should not be allowed to work on any vehicle ever again.
Great video btw ! Actually the best ive seen yet . Which ive been all over the net . Got everything tied in and my triggers for doors still do not work . I thought i was gonna help myself out in that croutched position under divrside of trk so i fired my trk up and turned ac wide open to do the butt on splices on bcm side . BIG mistake i believe . Unit still does not work . Im going back and rechecking my color wires and to make sure the stab butt splce connectors r makin connection . One thing to mention w problems . The purple wires solid n blk striped are for either side of doors . Grounding either out will bypass obd2 connector and easily be a test for either side enabling up/down steps . Ive had nothing but trouble w these steps . Amazon sold a set that said it was for my trk and it wasnt . Took back off to send back . The only real difference was the stabs on obd2 dongle and had 4 wires . Purple solid ,purple blk striped, blue , white . Everything in your video (fuse bloks) etc matched the look of my trk . 2022 silvrado 1500 duramax 3.0 diesel small gurl monster . Just felt like i could add a tad to your video . Also amp reps said that most of the time its loose connections in the brain module , loose connection on the stab butt splices that they see a ton of problems when troubleshooting w custs .
Thank you Thank You !! I'm finished w success .Your vid is totally the best . Subscribed ... Worked on me 2022 silverado 1500 duramax 3.0 . For the rest of yall , if you have a big screen monitor in your 2022 this kit is for you . Has to be the obd2 with 4 wires not 2 ...
Yeah that is some good info. Unfortunately since Real Truck took over amp and they moved where they are manufactured. I have been seeing a bunch of silly issues. Like the pins are that not seated in the connector. I spent like an hour and a half going through every pin on a harness with their customer service rep. (who might I add was a rockstar for staying on the phone with me till we solved the intermittent issue.) Also I know there have been only 2 amp techs/ reps, so huge props to those guys. But yeah unfortunately QC at the factory has gone down hill since the takeover.
Very nice job detailed and easy to follow. ? 4 U. I have a 2024 Chevy 3500; My OBD2 connector only has two wires coming out of it; one wire is all purple and the other one is purple with black stripe and I have those connected. Did the one you installed have the blue and white coming out or did you add those two wires to the OBD2? The steps do not currently work as the steps must need those two tapped wires with the blue and white wires to trigger the steps. Thoughts? Thanks!
They came as a part of the step wiring. As for adding them I wouldn't know where to begin. What I would do is reach out to customer service and double check the steps are correct.
@@jeremyjones214 There is no cutting of any factory wires. The only wires you might trim up are the purple ones that run from the step's wiring harness to the obd2 plug that comes with the amp boards. You can see these purple wires at 8:14 in the video. As for the BCM they supply wire taps that you can see at 7:54 in the video.
Hey just installed my boards on a 24 Sierra 2500 and a little curious about control module location. Did you mount your module or just let it sit down in the dead space between the air box and battery? I have 2 modules as I did the vision steps and they both fit there but no mounting as of yet and didn’t want them vibrating around possibly messing something up. Your video was a great confidence booster for this job, thank you.
You can use that bar that runs across the battery to mount them. I have wedged them between the battery before and haven't had an issue. If you are concerned you could use a bit of foam or cloth the help them stay in place. or if you really wanted to 3m double sided tape.
Thank you for replying, I ended up zip tying them together and secured them to the bracket between the air box and the battery. Initially was going to use foam wedge then 3m but I spotted an opening in that bracket to keep them secure and out of the way from anything. Didn’t think of the bracket because I had it removed so I wasn’t even looking at it lol
Question for you! 2023 suburban is very similar, with the 2024 suburban I just got while swapping from the 2023 the connector colors changed in the kick panel but, the same wires are still there. I’ve got everything all set up but they will not deploy. My worry is they changed colors of the wires I need to tap into and so far I can’t find any answers. Waiting to hear back from amp. Any suggestions on how to find out which wires I need if they changed colors?
@Rotaris1 I got the same damn problem . Geeesh . Ordered 2 sets n both do not work . Got a 2022 1500 duramax 3.0 but I was told the 23/24 would be the ones I use for my trk . 1 obd has 2 wires [purple set ] and the other kit ordered was this kit w the white n blue trigger wires . Still no luck though .
For the dark grey connector and light green connector, do you recommend unplugging those from the panel before tapping into them? I assume the general wire routing from the battery / control module down to the motors is similar for the diesel 2500?
You can disconnect the plugs if needed. I would recommend that you disconnect the negative on the battery or batteries if its a diesel. As for the wire routing they do a pretty good job showing you in the instructions and if you fallow them you won't run into any length issues. Everything is done the same whether is it is a gas or diesel. In my video I was working on a diesel.
There is 3m tape on the back. Make sure the area you are mounting the lights is cleaned very well before you stick them down. Also I would get some extra zip ties I use a few mare than they send with the kit.
I'm going to do my install on these tomorrow. I notice you didn't drill through the pinch weld for the LED lights. Any specific reason? I'd prefer not to drill holes in my brand new truck, so if there's a way to safely run the LED wiring over the pinch weld, can you comment on any prep you do to avoid the sharp edges that could damage the wire insulation?
I don't like to drill for the lights. I think it's unnecessary, gives it a place to rust and I have never had an issue with it going around the pinch weld like I did in the install. Just make sure that you clean the area you are going to stick the lights very well and firmly press them on. secure the wires so they are tight an you will be good. Been installing amp steps like this for a long time and never had them rubbing though the insulation. One thing to keep in mind is you will want to lube the joints on the steps every 6 months with WD40 or equivalent after getting them nice and clean. To keep them down just open a door, stand on them, then close the door while still on them. This will not hurt them. Lack of proper maintenance is the #1 issue I see with amp steps. Causes the motor to fail prematurely. I you have any questions on install comment on here and I will get back to you ASAP or Shoot me an email. It's under the links on our main UA-cam page. Hope the install goes smoothly.
Great video. I have a question. In the installation guide on amps website it does not show needing to splice the two wires into the trucks wiring harness (dark grey / light green). It only shows the OBD II connector. I have a 2021 Silverado 2500HD LTZ. Thanks
I believe the 2021 is strictly the OBD2 where as the 2024 needed the extra 2 wires running to the BCM due to something changing between the years. The reason I don't exactly know, my guess is it is grabbing signal for one set of doors at the OBD2 and the other set at the BCM. This is a guess....
@user-xs6me5hc8l yu need the 4 wire odb2 dongle .... I got sent the 2 wire dongle (odb) and that wouldn't work on my duramax . 2021 1500... w the big screen on dash modle
I've got factory power running boards on my '24 AT4X 2500HD that are lit as well. Problem is they only light up during the lock/unlock sequence, not just by opening the door. Is there something I can jumper together on the bcm to have them light up whenever door is open?
They should be lighting up when the door is open. I would check the small connector on the brain to see if it is a problem there. If not pull the fuse and see if that resets? Final I would call amp and see what they say.
Appears to be the same if not very similar to the ones in the video. Pulled the info below straight from their instructions. APPLICATION MODEL YR PART # Chevrolet Silverado 1500/ GMC Sierra 1500 - All Cabs 2022 - 2023 76255-01A Chevrolet Silverado 1500/ GMC Sierra 2500/3500 - All Cabs 2024 76255-01A
Where do u put the jack after installing these? If someone accidentally places the lift under these steps, and lifts the vehicles up for service will it hold the body weight and still function normally?
Do you have to pull the connectors out from there holders to get to the wires ? Do you then pull the wire out of the connector and wire it to your plug ?
I have a 2024 GMC Sierra 2500. I assume these installs are similar. When I finished and put in the fuse the boards retracted fully, but they never deployed when I opened the doors. The obd 2 plug that they sent only had the 2 purple wires. It did not have the other 2 wires like yours. I wonder if this is why they're not working. Can't get tech support until Monday. Super frustrating. Ive been trying to narrow this down all day. I know theyre installed correctly, but they don't work. Thanks
Unfortunately I have not herd. I'm still under the assumption that either the wrong harness or obd2 plug was sent out. Hopefully Real Truck is able to help you out and get it solved.
@@reyzarat7831I’m having a hell of a time getting the correct OBII module for my 2024 Silverado. I kept the steps I installed on my 2021 thinking I could easily install them on the 24 but discovered I need the new module part# 19-04763-92 that has the extra two wires. Real truck said they can’t even order the module right now, said to check back in a month.
When my steps deploy I can hear the gears in the motors. Is this normal on the PowerStep XL? I have installed 2 sets before this (basic model steps) and they were super smooth. Sound is on both sides so I assume it's normal.
With the amp step XL tend to be slightly louder when it come to the motor because of the linkages being mounted to the rocker bar instead of the rocker its self. This in turn allows for more sound to reverberate due to that bar. With that being said it shouldn't be a crazy amount louder.
Sorry to get back to you so late. Whats the YMM of your truck? Also what trim level is it? Sometime this can make a difference. I would start by testing the purple and the purple/black wire and see if you are getting a signal though them both. I have seen where you get good signal from one and no the other. Sometimes those barrel connectors and be finicky. Next I would check make sure the brain has good connection. Pull the fuse and disconnect the brain and plug it back in. That is where I would start typically it's right and left not front and back.
@@coreyhinson4170 I would do as I stated above if that doesn't work. unfortunately, I would need the truck in front of me to figure it out. They had good tech support been awhile since I have had to call them. If I come across the issue I will be sure to let you know how I get it resolved.
After I repaired running board when I close the door it get out and vice versa Do you know how to fix this I appreciate your fever My car Yukon denaly 2014
I bought a 2024 Chevy Silverado 2500 with automatic running board my question is when you open back door they supposed to open on my truck they don’t 11:24
I have a 2024 GMC Denali ultimate 2500. It comes with factory power steps and they have LED lights that turn on only when you get in and off the truck at night but I want them to stay on while driving. I was wondering if you know a way that they can be wiredto my running lamps, please let me know
You would have to find and cut emove the lights 12v wire form the factory harness completely build your own harness for the lights. This isn't hard because it just power and ground (I am assuming). The hard part would be finding the wire for the lights in the factory harness. Then just run that to the power source (a parking light or aux power) and add a fuse. If you wanted to you could also wire in a relay that way it is pulling power straight form the battery. The thing is those led lights are going to pull so little power I doubt a relay would be necessary but you will want to fuse them with a 5 ish amp fuse possibly a 7.5 amp fuse. Keep in mind that any warranty on the steps would be void. Dealers don't like you messing with factory things like steps. Keep in mind I have never done this to factory steps. So I would know were to look for the wire. But yes in theory it could be done.
My steps don't recognize the front doors, any idea why?? They only work when I open the back doors on my 2024 2500. Hope you can help, Thank you Brother!!
I have a 2024 2500HD Duramax and ran into the same issue. Talked with the manufacturer this morning. When connecting the posi-tap to the light green connector wires, there is two wires that are green/yellow striped. Make sure you tap into location #19. It’s in the middle if the deutsch. I switched that and it worked right away while operating the front doors. I also pulled the whole plug assembly out for ease of instillation. Made it a whole lot easier. Hope this helps. Great installation video. Helped a ton.
@@GaryDailey1980 The only thing I would add is make sure your posi-taps are sung but not too tight. I have had a few form other shop come to me and overtightening of the posi- tap was causing issues. I had to fix the BCM wires and re tap it. Not a hard fix but an annoying diag.
One of the wires to the BCM is hooked up to the wrong wire. I would start there and double check everything is hooked up properly and to the correct wires. If it is hooked up properly then use a multimeter to make sure you are getting a signal form the wires. I know those barrel connectors can cause issues if the are overtightened.
My steps are installed. The rear doors activate the steps. The front doors do not. Any ideas? I've been over the wiring 3 times. What wire is the signal to front doors? I disconnected my batteries before install. Follow the directions to a T. I'm a mechanic with 40 years experience. Any help?
If you are sure you are getting signal for the BCM and from the purple and purple and black wire from the obd2, now it time to start making sure the pins are properly install in the harness. I would start would the brain. This the place they tell me to start looking for pinning issues. I had a set a week ago that the harness wasn't pinned properly. It does happen. I have noticed an up tick in issues since the change over. However Real Truck is aware and have been doing their best to fix the issues. If all else fails call the number on the instructions. That will get you to a tech support person for AMP. They are good helping find the issue. And will stay on the phone for a long time if needed. Hold times might be long due to there only being 2 tech but like I said earlier they are aware and are training more costumer service reps on the boards. If you have anymore issues/questions feel free to reach back out and I will do what I can to help.
@@TheStrgn8r Does your obd2 plug have the blue and white wire coming off of it? Also have you double checked to make sure that the wires are hooked up to the correct spot on the obd2? If yes to both I would check the to make sure the pins in the connectors are properly seated.
@@XtremeTruckAuto Actually figured it out yesterday. The light green connector under the dash has 2 green and yellow wires. I originally tapped the wrong one. Switched to the other and all works properly. Thanks for the reply.
What do you do when it says check engine light on that system 2024 with the system France steps because on my truck it shows check engine light after they did time steps what the blue wire connected to the green or gray wire check engine how do I reset the
I would take it some where to see if the check engine is related to the steps. There is a good possibility it is because of the steps being wired into the BCM. I would go back if you had them installed at a business and have them look at it because it is their risibility to make sure the install is done correctly. If they are not willing to do that I would never go back... As for the wires I would hook them up exactly how I have them in the video if it is a Chevy 2500/3500. If you need more help comment again and I will do my best to help you. Once the issue is sorted a code reader is needed to reset the check engine light.
If you go disconnecting plugs from the BCM you will want to disconnect your battery. I believe there is a little tab that you will push towards the wire and you will pull the plug out. There might be a safety tab that needs to be pulled down to allow that tab to depress.
It was so easy to wire with the connectors removed. Just pull the small tab out and squeeze the connector and it will come right out. I removed the negative battery terminal and no codes were thrown. Thank you for your video.
Verify the YMM of you truck to make sure the boards are correct. Then at 6:50- 7:05 in the video I point at the plugs that I used. If the wiring is still not the same I would call their customer support. THE NUMBER IN THE INSTRUCTIONS. That is important because it will get you to amp costumer service not a Real Truck rep. They will be able to help you out. I know they are short staffed right now but they are good a telling you where you need to go next.
Did you come across the problem of only the rear doors working with the AMP steps? My front door will not activate these steps, but my back doors will.
Yes, double check the wiring at the BCM. So far everyone who has posted in the comments about the same or similar issue have found that the wires where going to the correct color of wire but the wrong pin of the BCM connector.
This is an outstanding video thank you sir. Hopefully the suppliers can start ordering the correct OBII module for the 2024’s soon. I’ve hunted high and low trying to find one.
This video was so helpful on my install today! That green/yellow was not a good time lol
lol Glad I could help. Yeah that is not the most fun to get to.... but cheers you did it!!!!
I put a set of AMP BOARDS on my 2012 GMC and they worked great. I heard a rattle on my way to Virginia from Texas last week and found my driver side pin/bushing wore out. I cleaned and lubed them regular but using the driver side the most wore them out. I dont see that the bushings are replaceable so ill have to bore the wore out bracket and fabricate a bushing. Lucky I have a machine shop and some oil impregnated brass to rebuild the part. 11 years and 170K miles aint bad.
Where do u put the jack after installing these? If someone accidentally places the lift under these steps, and lifts the vehicles up for service will it hold the body weight and still function normally?
@@anan7s294 The jack should only be put on the frame. If you lift from the boards they will not hold the weight and will damage them and the truck. If someone attempts to lift from the board and not the frame they should not be allowed to work on any vehicle ever again.
Great video btw ! Actually the best ive seen yet . Which ive been all over the net . Got everything tied in and my triggers for doors still do not work . I thought i was gonna help myself out in that croutched position under divrside of trk so i fired my trk up and turned ac wide open to do the butt on splices on bcm side . BIG mistake i believe . Unit still does not work . Im going back and rechecking my color wires and to make sure the stab butt splce connectors r makin connection . One thing to mention w problems . The purple wires solid n blk striped are for either side of doors . Grounding either out will bypass obd2 connector and easily be a test for either side enabling up/down steps . Ive had nothing but trouble w these steps . Amazon sold a set that said it was for my trk and it wasnt . Took back off to send back . The only real difference was the stabs on obd2 dongle and had 4 wires . Purple solid ,purple blk striped, blue , white . Everything in your video (fuse bloks) etc matched the look of my trk . 2022 silvrado 1500 duramax 3.0 diesel small gurl monster . Just felt like i could add a tad to your video . Also amp reps said that most of the time its loose connections in the brain module , loose connection on the stab butt splices that they see a ton of problems when troubleshooting w custs .
Thank you Thank You !! I'm finished w success .Your vid is totally the best . Subscribed ... Worked on me 2022 silverado 1500 duramax 3.0 . For the rest of yall , if you have a big screen monitor in your 2022 this kit is for you . Has to be the obd2 with 4 wires not 2 ...
Yeah that is some good info. Unfortunately since Real Truck took over amp and they moved where they are manufactured. I have been seeing a bunch of silly issues. Like the pins are that not seated in the connector. I spent like an hour and a half going through every pin on a harness with their customer service rep. (who might I add was a rockstar for staying on the phone with me till we solved the intermittent issue.) Also I know there have been only 2 amp techs/ reps, so huge props to those guys. But yeah unfortunately QC at the factory has gone down hill since the takeover.
Very nice job detailed and easy to follow. ? 4 U. I have a 2024 Chevy 3500; My OBD2 connector only has two wires coming out of it; one wire is all purple and the other one is purple with black stripe and I have those connected. Did the one you installed have the blue and white coming out or did you add those two wires to the OBD2? The steps do not currently work as the steps must need those two tapped wires with the blue and white wires to trigger the steps. Thoughts? Thanks!
They came as a part of the step wiring. As for adding them I wouldn't know where to begin. What I would do is reach out to customer service and double check the steps are correct.
Dis you get this figured out? I believe I have the same issue with my 24 gmc 2500. Only the two purple wires. Steps won't deploy. Thanks.
Great video with lots of detail. What do the Green/gray and green/yellow wires feed on the truck?
All I know is that it is a wire that has to do with a signal either going to or coming from the doors.
Did you just cut those wires and splice with OBD wires? Or did you cut them and have to splice in the original wire in addition to the obd wire?
@@jeremyjones214 There is no cutting of any factory wires. The only wires you might trim up are the purple ones that run from the step's wiring harness to the obd2 plug that comes with the amp boards. You can see these purple wires at 8:14 in the video. As for the BCM they supply wire taps that you can see at 7:54 in the video.
Hey just installed my boards on a 24 Sierra 2500 and a little curious about control module location. Did you mount your module or just let it sit down in the dead space between the air box and battery? I have 2 modules as I did the vision steps and they both fit there but no mounting as of yet and didn’t want them vibrating around possibly messing something up. Your video was a great confidence booster for this job, thank you.
You can use that bar that runs across the battery to mount them. I have wedged them between the battery before and haven't had an issue. If you are concerned you could use a bit of foam or cloth the help them stay in place. or if you really wanted to 3m double sided tape.
Thank you for replying, I ended up zip tying them together and secured them to the bracket between the air box and the battery. Initially was going to use foam wedge then 3m but I spotted an opening in that bracket to keep them secure and out of the way from anything. Didn’t think of the bracket because I had it removed so I wasn’t even looking at it lol
@@randy07rp AWESOME!! Glad I was able to help.
Question for you! 2023 suburban is very similar, with the 2024 suburban I just got while swapping from the 2023 the connector colors changed in the kick panel but, the same wires are still there. I’ve got everything all set up but they will not deploy. My worry is they changed colors of the wires I need to tap into and so far I can’t find any answers. Waiting to hear back from amp. Any suggestions on how to find out which wires I need if they changed colors?
any luck, ordered for 2024 custom trail boss 1500 gas. Anyone have answers?
@Rotaris1 I got the same damn problem . Geeesh . Ordered 2 sets n both do not work . Got a 2022 1500 duramax 3.0 but I was told the 23/24 would be the ones I use for my trk . 1 obd has 2 wires [purple set ] and the other kit ordered was this kit w the white n blue trigger wires . Still no luck though .
For the dark grey connector and light green connector, do you recommend unplugging those from the panel before tapping into them? I assume the general wire routing from the battery / control module down to the motors is similar for the diesel 2500?
You can disconnect the plugs if needed. I would recommend that you disconnect the negative on the battery or batteries if its a diesel.
As for the wire routing they do a pretty good job showing you in the instructions and if you fallow them you won't run into any length issues.
Everything is done the same whether is it is a gas or diesel. In my video I was working on a diesel.
You mentioned not drilling the lights, how did you attach them? My kit is on the way and want to have everything
There is 3m tape on the back. Make sure the area you are mounting the lights is cleaned very well before you stick them down. Also I would get some extra zip ties I use a few mare than they send with the kit.
I'm going to do my install on these tomorrow. I notice you didn't drill through the pinch weld for the LED lights. Any specific reason? I'd prefer not to drill holes in my brand new truck, so if there's a way to safely run the LED wiring over the pinch weld, can you comment on any prep you do to avoid the sharp edges that could damage the wire insulation?
I don't like to drill for the lights. I think it's unnecessary, gives it a place to rust and I have never had an issue with it going around the pinch weld like I did in the install. Just make sure that you clean the area you are going to stick the lights very well and firmly press them on. secure the wires so they are tight an you will be good. Been installing amp steps like this for a long time and never had them rubbing though the insulation.
One thing to keep in mind is you will want to lube the joints on the steps every 6 months with WD40 or equivalent after getting them nice and clean. To keep them down just open a door, stand on them, then close the door while still on them. This will not hurt them. Lack of proper maintenance is the #1 issue I see with amp steps. Causes the motor to fail prematurely.
I you have any questions on install comment on here and I will get back to you ASAP or Shoot me an email. It's under the links on our main UA-cam page. Hope the install goes smoothly.
super appreciative, my guy. I'll let you know how it goes tomorrow. Looking forward to it!@@XtremeTruckAuto
Great video. I have a question. In the installation guide on amps website it does not show needing to splice the two wires into the trucks wiring harness (dark grey / light green). It only shows the OBD II connector. I have a 2021 Silverado 2500HD LTZ. Thanks
It is a Duramax as well. Not sure if that makes any difference.
I believe the 2021 is strictly the OBD2 where as the 2024 needed the extra 2 wires running to the BCM due to something changing between the years. The reason I don't exactly know, my guess is it is grabbing signal for one set of doors at the OBD2 and the other set at the BCM. This is a guess....
@user-xs6me5hc8l yu need the 4 wire odb2 dongle .... I got sent the 2 wire dongle (odb) and that wouldn't work on my duramax . 2021 1500... w the big screen on dash modle
I've got factory power running boards on my '24 AT4X 2500HD that are lit as well. Problem is they only light up during the lock/unlock sequence, not just by opening the door. Is there something I can jumper together on the bcm to have them light up whenever door is open?
They should be lighting up when the door is open. I would check the small connector on the brain to see if it is a problem there. If not pull the fuse and see if that resets? Final I would call amp and see what they say.
I bought a 2024 Chevy Silverado 1500 3.0 duramax will my instructions be the same as the video you did for this 2500?
Appears to be the same if not very similar to the ones in the video.
Pulled the info below straight from their instructions.
APPLICATION MODEL YR PART #
Chevrolet Silverado 1500/ GMC Sierra 1500 - All Cabs 2022 - 2023 76255-01A
Chevrolet Silverado 1500/ GMC Sierra 2500/3500 - All Cabs 2024 76255-01A
Where do u put the jack after installing these? If someone accidentally places the lift under these steps, and lifts the vehicles up for service will it hold the body weight and still function normally?
Your jack should go on the frame. These boards fold up to the body and should not be an issue.
Is there a plug n play version?
Do you have to pull the connectors out from there holders to get to the wires ? Do you then pull the wire out of the connector and wire it to your plug ?
You can pull the plug if needed. As for pulling the wire out of the plug its self no. You are going to use there supplied wire taps.
I have a 2024 GMC Sierra 2500. I assume these installs are similar. When I finished and put in the fuse the boards retracted fully, but they never deployed when I opened the doors. The obd 2 plug that they sent only had the 2 purple wires. It did not have the other 2 wires like yours. I wonder if this is why they're not working. Can't get tech support until Monday. Super frustrating. Ive been trying to narrow this down all day. I know theyre installed correctly, but they don't work. Thanks
Unfortunately I have not herd. I'm still under the assumption that either the wrong harness or obd2 plug was sent out. Hopefully Real Truck is able to help you out and get it solved.
Having the same issue!
Trying to get a new obd2 with 4 wires but they are on backorder. Did you resolve your issue with new obd2(4wire)?
@@reyzarat7831I’m having a hell of a time getting the correct OBII module for my 2024 Silverado. I kept the steps I installed on my 2021 thinking I could easily install them on the 24 but discovered I need the new module part# 19-04763-92 that has the extra two wires. Real truck said they can’t even order the module right now, said to check back in a month.
When my steps deploy I can hear the gears in the motors. Is this normal on the PowerStep XL? I have installed 2 sets before this (basic model steps) and they were super smooth. Sound is on both sides so I assume it's normal.
With the amp step XL tend to be slightly louder when it come to the motor because of the linkages being mounted to the rocker bar instead of the rocker its self. This in turn allows for more sound to reverberate due to that bar. With that being said it shouldn't be a crazy amount louder.
Tapped into wires on the dark gray and the light green same as you did and only back doors work, any recommendations?
Same here
Did you figure it out ?
Sorry to get back to you so late. Whats the YMM of your truck? Also what trim level is it? Sometime this can make a difference.
I would start by testing the purple and the purple/black wire and see if you are getting a signal though them both. I have seen where you get good signal from one and no the other. Sometimes those barrel connectors and be finicky. Next I would check make sure the brain has good connection. Pull the fuse and disconnect the brain and plug it back in.
That is where I would start typically it's right and left not front and back.
2024 2500 LT after install only back doors open. Any recommendations?
@@coreyhinson4170 I would do as I stated above if that doesn't work. unfortunately, I would need the truck in front of me to figure it out. They had good tech support been awhile since I have had to call them. If I come across the issue I will be sure to let you know how I get it resolved.
The instruction state remove negative cable from the one battery. Do I need to remove the negative from both batteries or just the passenger side?
I always do both. I would recommend that you do the same.
Home run video. Hey, I’m a Boxer dog lover. Where did you pick up yours.
Thank you!! The boxers were my coworkers' dogs. They were from a litter his dogs had.
Tapping in is only for the lighting? Can i just tie in the 2 purple and running boards still function?
All the wiring under the dash is for door signals. In turn causes the brain to send power to the lights an motor
After I repaired running board when I close the door it get out and vice versa
Do you know how to fix this
I appreciate your fever
My car Yukon denaly 2014
I assume the lights are optional?
I bought a 2024 Chevy Silverado 2500 with automatic running board my question is when you open back door they supposed to open on my truck they don’t 11:24
Yes they are. There are two green with yellow stripe wires. The correct on is in the center of the connector. This is where I would start looking.
I have a 2024 GMC Denali ultimate 2500. It comes with factory power steps and they have LED lights that turn on only when you get in and off the truck at night but I want them to stay on while driving. I was wondering if you know a way that they can be wiredto my running lamps, please let me know
You would have to find and cut
emove the lights 12v wire form the factory harness completely build your own harness for the lights. This isn't hard because it just power and ground (I am assuming). The hard part would be finding the wire for the lights in the factory harness. Then just run that to the power source (a parking light or aux power) and add a fuse. If you wanted to you could also wire in a relay that way it is pulling power straight form the battery. The thing is those led lights are going to pull so little power I doubt a relay would be necessary but you will want to fuse them with a 5 ish amp fuse possibly a 7.5 amp fuse. Keep in mind that any warranty on the steps would be void. Dealers don't like you messing with factory things like steps. Keep in mind I have never done this to factory steps. So I would know were to look for the wire. But yes in theory it could be done.
Who knows you might ask the dealer if there is an option for that. possibly programing or through a menu.
thanks
Is there a way to make the board open in unlocking doors and close on licking doors
Not that I know of.
Solid 💪
About how far does the step drop below bottom of truck body?
It's about 4 inches. The powerstep xl is roughly 6 inches.
My steps don't recognize the front doors, any idea why?? They only work when I open the back doors on my 2024 2500.
Hope you can help, Thank you Brother!!
I have the Same issue after instillation tonight. Haven’t found anything yet.
I have a 2024 2500HD Duramax and ran into the same issue. Talked with the manufacturer this morning. When connecting the posi-tap to the light green connector wires, there is two wires that are green/yellow striped. Make sure you tap into location #19. It’s in the middle if the deutsch. I switched that and it worked right away while operating the front doors. I also pulled the whole plug assembly out for ease of instillation. Made it a whole lot easier. Hope this helps. Great installation video. Helped a ton.
Double check your tapping the correct wires. There can be multiple of the same color. Also make sure the posi-tap is snug but not overtightened.
@@GaryDailey1980 The only thing I would add is make sure your posi-taps are sung but not too tight. I have had a few form other shop come to me and overtightening of the posi- tap was causing issues. I had to fix the BCM wires and re tap it. Not a hard fix but an annoying diag.
Can you install without the obd plug
No, They do sell an add on. Its called an OBD2 pass through.
How long should it take a shop?
3-4 hrs. is what shops out here tend to charge.
Some power steps have 2 motors on each running board
That is true some of the amp boards are that way and I know some of the other companies boards are that way.
I just installed these on my gmc 2500 and they are only working when I open the back doors. Any ideas on what’s wrong?
One of the wires to the BCM is hooked up to the wrong wire. I would start there and double check everything is hooked up properly and to the correct wires. If it is hooked up properly then use a multimeter to make sure you are getting a signal form the wires. I know those barrel connectors can cause issues if the are overtightened.
Awesome, I’ll have to take a look at that. I appreciate the insight.
My steps are installed. The rear doors activate the steps. The front doors do not. Any ideas? I've been over the wiring 3 times. What wire is the signal to front doors? I disconnected my batteries before install. Follow the directions to a T. I'm a mechanic with 40 years experience. Any help?
If you are sure you are getting signal for the BCM and from the purple and purple and black wire from the obd2, now it time to start making sure the pins are properly install in the harness. I would start would the brain. This the place they tell me to start looking for pinning issues. I had a set a week ago that the harness wasn't pinned properly. It does happen. I have noticed an up tick in issues since the change over. However Real Truck is aware and have been doing their best to fix the issues. If all else fails call the number on the instructions. That will get you to a tech support person for AMP. They are good helping find the issue. And will stay on the phone for a long time if needed. Hold times might be long due to there only being 2 tech but like I said earlier they are aware and are training more costumer service reps on the boards. If you have anymore issues/questions feel free to reach back out and I will do what I can to help.
Just installed these on my truck and have the same issue. Did you get a resolution?
@@TheStrgn8r Does your obd2 plug have the blue and white wire coming off of it? Also have you double checked to make sure that the wires are hooked up to the correct spot on the obd2? If yes to both I would check the to make sure the pins in the connectors are properly seated.
@@XtremeTruckAuto Actually figured it out yesterday. The light green connector under the dash has 2 green and yellow wires. I originally tapped the wrong one. Switched to the other and all works properly. Thanks for the reply.
@@TheStrgn8r Yeah, that seems to be the most common issue. TBH I did it my first time as well. Thanks for commenting and watching.
What do you do when it says check engine light on that system 2024 with the system France steps because on my truck it shows check engine light after they did time steps what the blue wire connected to the green or gray wire check engine how do I reset the
I would take it some where to see if the check engine is related to the steps. There is a good possibility it is because of the steps being wired into the BCM. I would go back if you had them installed at a business and have them look at it because it is their risibility to make sure the install is done correctly. If they are not willing to do that I would never go back... As for the wires I would hook them up exactly how I have them in the video if it is a Chevy 2500/3500. If you need more help comment again and I will do my best to help you. Once the issue is sorted a code reader is needed to reset the check engine light.
How do you remove the connectors to gain easy access to the wires?
If you go disconnecting plugs from the BCM you will want to disconnect your battery. I believe there is a little tab that you will push towards the wire and you will pull the plug out. There might be a safety tab that needs to be pulled down to allow that tab to depress.
It was so easy to wire with the connectors removed. Just pull the small tab out and squeeze the connector and it will come right out. I removed the negative battery terminal and no codes were thrown. Thank you for your video.
My grey plug does not have a wire in pin 29 what do i need to do
Verify the YMM of you truck to make sure the boards are correct. Then at 6:50- 7:05 in the video I point at the plugs that I used. If the wiring is still not the same I would call their customer support. THE NUMBER IN THE INSTRUCTIONS. That is important because it will get you to amp costumer service not a Real Truck rep. They will be able to help you out. I know they are short staffed right now but they are good a telling you where you need to go next.
When I open the door they go up in the stored position. When I close the door they deploy to the step position 10:03
My guess is you wires that you wired to the bcm are swapped.
Did you come across the problem of only the rear doors working with the AMP steps? My front door will not activate these steps, but my back doors will.
Yes, double check the wiring at the BCM. So far everyone who has posted in the comments about the same or similar issue have found that the wires where going to the correct color of wire but the wrong pin of the BCM connector.
Thank you
This is an outstanding video thank you sir. Hopefully the suppliers can start ordering the correct OBII module for the 2024’s soon. I’ve hunted high and low trying to find one.
Wow, no way. Janky wiring, and leaving anything plugged in to the odb all the time is no bueno.