Kaizen in Healthcare: Staff Engagement (Does Saying "No" Kill Creativity?)

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Kaizen and Creativity: A Lean Healthcare Lesson. Chrissy and her team have a great idea for improvement, but Healthcare Harry says "No." Is this the right approach for a manager to take? Watch the video to find out what the "Lean Management" approach really is. Is "No" a creativity killer? People need to be able to explore and test ideas. Sometimes they will fail, but we always want them to learn.
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