How a Stationery Superstore Picks Orders 📒 ✏️ | JetPens Warehouse Tour 🤩
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- Опубліковано 15 лип 2024
- Have you ever wondered what exactly happens after you place an order at JetPens? In this video, we give a behind-the-scenes look at our online stationery store. Hope you enjoy the warehouse tour! If you're interested in working for us, we are hiring, so click here to apply: careers.jobscore.com/careers/...
To learn more about us, visit this link: to.jetpens.com/3C3ilTC Shop the featured products here: to.jetpens.com/3B36WSB
▬▬ ✦ P R O D U C T S ✦ ▬▬
Pilot Hi-Tec-C Coleto Multi Pen Body Components: to.jetpens.com/3G2dlRA
Pilot Hi-Tec-C Coleto Multi Pen Refills: to.jetpens.com/3G9GXN2
Uni-ball Signo UM-151 Gel Pens: to.jetpens.com/3ploY09
Faber-Castell Polychromos Colored Pencils: to.jetpens.com/3nj9Ldc
Royal Talens Ecoline Watercolor Brush Pens: to.jetpens.com/3nfefl5
Stabilo Markers: to.jetpens.com/3m0M89U
Copic Sketch Markers: to.jetpens.com/3DUtabg
De Atramentis Ink Bottles: to.jetpens.com/3G90Svz
Sailor Shikiori Izayoi-no-Yume Inks: to.jetpens.com/3n9t7Bq
Sailor Manyo Inks: to.jetpens.com/3m0M9dY
Midori Pocket Diaries: to.jetpens.com/3CggniI
BGM Flake Stickers: to.jetpens.com/3beXMbj
Kokuyo Campus Loose Leaf Papers: to.jetpens.com/3m0VMcx
Lihit Lab Smart Fit PuniLabo Egg Pouches: to.jetpens.com/3ngsTZp
Life Noble Notebooks: to.jetpens.com/3vxq4af
Apica Premium C.D. Notebooks: to.jetpens.com/3C4dhP5
TRAVELER'S COMPANY B Sides & Rarities Collection: to.jetpens.com/3jpxfMK
Kokuyo Jibun Techo Planners & Accessories: to.jetpens.com/2Z92d4Z
Hobonichi Techo Planners & Covers: to.jetpens.com/3C5PRZB
▬▬ ✦ T I M E S T A M P S ✦ ▬▬
0:00 Intro
0:23 First look at the JetPens Warehouse a.k.a. The Grid
0:54 The Grid explained
1:34 How orders are sorted
2:46 Picking system interface & methods
3:27 "THE GOOD STUFF"
4:26 How orders are packed
5:31 Outro
5:45 End screen links
▬▬ ✦ R E L A T E D V I D E O S ✦ ▬▬
JetPens Office Moving Vlog + Tour! : • JetPens Office Moving ...
JetPens Q&A: 500K Subscriber Special! : • How We Started Our Sta...
JetPens Reacts to Stationery Memes! : • Are Stationery Memes F...
▬▬ ✦ L I N K S ✦ ▬▬
N E W S L E T T E R : www.jetpens.com/newsletter/sub...
B L O G : www.jetpens.com/blog
F A C E B O O K: / jetpens
I N S T A G R A M : / jetpens
P I N T E R E S T : / jetpens
T W I T T E R : / jetpens
▬▬ ✦ F A Q ✦ ▬▬
What is JetPens?
- We are an online stationery store. We carry unique, high-quality pens, paper, and art supplies from Japan and beyond.
Where can I buy the products?
- You can buy the products from our shop JetPens.com here: to.jetpens.com/3B36WSB
Do you ship to my country?
- We ship worldwide to most countries! Please see our shipping page for more details: www.jetpens.com/help/Shipping...
How much does shipping cost and how long does it take?
- We offer free shipping to USA orders over $35! Shipping time depends on the method of shipping you choose. See available shipping methods and international shipping rates here: www.jetpens.com/help/Shipping...
What currency are your prices listed in? Can I see the prices in my country’s currency?
- Our prices are listed in US dollars. Our website currently does not have the option to use other currencies.
Do you have any offers, coupons, or promotions?
- We do run promotions for our newsletter subscribers from time to time! Sign up for our newsletter here: www.jetpens.com/newsletter/sub...
JetPens does not offer coupon codes. You can learn more here: www.jetpens.com/blog/coupons/...
Where are you located?
- Our office and warehouse are located in the United States. While we do not have a physical retail storefront, our online store www.JetPens.com is always open! We fulfill orders Mondays through Fridays except on major US holidays. Find out more about us here: www.jetpens.com/AboutUs
#jetpens #warehousetour #jetpenswarehouse #japanesestationery #stationerystore #stationery #pens #koreanstationery
Our How We Pack Your Orders video is finally here! Watch it now: ua-cam.com/video/9SlzE7CgAGk/v-deo.html
That warehouse is a stationery nerd's dream come true.
Yep!
Yes, I want to visit and go shopping in there. It's so clean!
ik right and it’s so clean and MAMZING
that warehouse is also a warehouse nerd's dream come true...it's so efficient
It really is
I've worked quite a few retail jobs, but that's the most impressive inventory software I've ever seen.
I’ve ordered so much from y’all and I’ve never had a single issue with any of my purchases. Jetpens is seriously one of my favorite shops. Plus it’s so easy to tell my students where I get all my cool pens and notebooks
I wanna ordervsooo bad!!
i know it's too late to ask, but what was the best thing you've bought from jetpens?
@@kuroihitsuji8644 hey! That’s a hard question… I think my frixion pen. The exact title is “Pilot FriXion Ball Knock Design Series Block Check Gel Pen - 0.5 mm - Black Ink - Pink Body.” I have one at work and one at home, I use it nearly every day, and it erases really smoothly. There was a time I was going through refills like crazy at work, but writing with it was always super smooth
@@GTCNBHi, I passed up on the Frixton to go with the Zebra Dry Gel, because the commentor notes said the Frixion might fade the ink in the heat. Have you ever experienced this? I live in Alabama, so in the summer, leaving my school stuff in the car to go into a store would make me worry about that pen and what I've written on it if both are left in the vehicle 😅. But the design of many of the pens look really nice!
I know I'm 2 years late😅 but how were you able to track your package?
As someone who teaches supply chain, this is a dream! So hard to find warehouse videos where the company explains how products are grouped. As others have said, the warehouse software you're using is fantastic. Thank you for sharing!
You might enjoy Paul Akers of FastCap content. He features lots of small companies.
Echo this. This is a great inventory management example!
My favorite part of this video was seeing how bright and clean things the warehouse is. Especially the packing station, good lord all those windows and natural light, beautiful. I really feel good about my orders, even better than I already did, because it seems like a comfortable and enjoyable place to work. Keep up the good work you guys!
I just can across this video and i second the opinion of how this made me feel even better than i already did about ordering from you guys at JetPens!❤ Thanks for allowing us a look inside it was amazing!
It's official. I would very much enjoy working for JetPens
I would get fired in the first hour. I would end up “lost” in the grid, playing with pens, inks, papers.....of course they would have to drag me out!!
@@lauranugent1171 haha! same!!
I love her bright, sunlit workspace, it really positive. Way better than the cold, dark warehouse I used to work in. Hell one time a bird got in there and the management told me to ignore it, hour and half later it takes a dump on that same guy's shirt.
@@lauranugent1171 😂😂😂😂😂
I would too but my entire paycheck would be spent ontheir products
I love when you guys post these behind the scenes videos, seeing all that stationery in one place is amazing 🤩 Been a jetpens customer since 2015 and my orders have always come safe and super well packaged. Had an order arrive recently and having fun playing with my new supplies!
Thanks for sharing!! I have a question I’d like to ask. Have you ever bought their notebooks/planners? If you have ordered them, have you received any bends/creases on the cover due to shipping? The notebooks look so nice that I think even with a small bend I’d still get one!!
@@Flybabyfish I’ve gotten hobonichi planners from them and they’ve come in perfect condition every time :)
@@Flybabyfish Notebooks with flexible covers will come wrapped on a piece of cardboard, so there’s minimal risk of creasing and bending!
@@mkuo22 Oh greatness!! Cant wait to get my order together. Thank you for answering 😃
The "Grid" video is finally here! What did you think of our warehouse? Let us know in the comments!
It's somehow bigger yet smaller than I thought it would be. It's nice to see how people actually pick it out
Dido.
Do you all recognize people who make repeated orders? LOL
Wawwww superrrbbbbb 😆😆😆
I want to work there!! Do the employees get discounts? How about freebies? Who takes the samples home? 😁
I am so glad the team finally made this one. I love seeing behind the scenes, especially at a small company like JP. It puts a face to the real people doing the work and they deserve the recognition. I’m glad I can support a business like this. Keep up the great work and whoever wrote the software to make all that possible is a genius.
This actually shows how small your business actually is... it makes me feel more comfortable about shopping at your place.
I love the integrity of small businesses, it is humbling to watch and makes consumers want to invest in them even more. Great work to everyone at JetPens! I hope your bosses show much appreciation to guys! Thanks for giving us a virtual job shadow day!
I’ve always wanted to work here but never dared to try because I know I would spend my entire paycheck at my job 🤭😊
This is actually a legitimate concern for our employees. 😂
@@JetPens 🤣🤣🤣🤣🤣😍
Besides, I don’t know about them, but I would prefer to avoid ever being homeless…yes, it’s would be that bad 😩🥺
I would allow them to pay me in product.
@@JetPens do you have shipping over other countries
Proud to say I am a “whole grid-big cart” shopper!
Goals.
It must work well; I've been ordering for years and not once, not ever, have I had a mistake in the order or any breakage during shipping. YOU GUYS ROCK! PS That is my 'dream warehouse'.
Thank you for sharing!! 😃
Would you say the same for ordering their notebook/planner products?
I want to order a planner/notebook and I was going to ask if you’ve ever experienced and creases/bends because of shipping? Thank you!!
Though even if there is a small bend I’d still be satisfied with the amazing notebook quality!
@@Flybabyfish Not sure about them but i haven't had any damage or creases in my own experience! All the notepads and books I've ordered were wrapped to a piece of stiff cardboard to avoid bending.
I have a whole new level of respect for Jetpens efficiency. But my question is, Who came up with putting those cute comics on the packing slips? I really enjoy them...along with my order of course😊
They always make laugh! I cut them out and glue them in my notebooks
@@sunshineissexy I never thought about doing that. GERAT IDEA! Thanks!
I work in a factory that makes big farming machinery like tractors and combines. I work as a parts section (basically to compare to guys, I unbox the new supplies that come in and put it on the right place in our “grid”).
Y’all make it look so simple and nice but it know it’s a lot of hard work and manual labor. Keep on trucking jetpens!
the software to help with picking, packing, and shipping is a pretty stunning achievement! Is it an off-the-shelf solution or is it something your team designed in-house?
Oooh, I was wondering the same thing! They could market that software in a heartbeat!!!
We designed it in-house! :)
@@JetPens dang!! Great job!! That's something to be proud of!!
@@JetPens Then you guys get an A+ in software design! In my admittedly limited experience, it’s very very rare that custom software is designed that well.
@@JetPens That is AMAZING. I was stunned at how "smart" the software is, and I'm even MORE in awe of the minds that thought up the scenarios that put it together!
I'm geeking out. With the level of efficiency JetPens has, I honestly forget y'all are a smaller operation! Great job!
Stephanie is super natural and not awkward, she seems to be a great person to be around with and her voice is very soothing
Fun! I felt like I was on a school field trip to the happiest place on earth. Thanks :-)
I love how you reuse cardboard boxes for totes and stocking. I appreciate all the thought you've put into your organized warehouse.
YES! Thanks for adding this - I forgot to mention this important note!
I’ve been buying from you guys since college! So…7 years?! Everything’s always packaged with care and arrives super quickly! Love these behind the scenes, so cool!
My OCD would be in heaven working at the Jetpens Grid, super super organized with a logical system 🥰❤😍 I would VOLUNTEER to work there, no need to pay me when I'm surrounded by all that stationery goodness ❤
LOLOL Bhanani, I was thinking the same thing. When I retire, can I come Jetpens and volunteer to work there? lolol
OCD is an illness. Not an adjective please stop saying that when you mean tidy or very organized
@@schm00py66 apologies
I ordered a planner and I received my order within the week. I believe the grid works! :) Excellent JetPens!
Love this video. The packing strategy is smart and the caring for workers is very thoughtful. I'm glad to support a such responsible small business.
The set up and system is truly amazing!
Another thing I noticed is how bright and beautiful the packing stations are. Most warehouses are dark and closed off, but this places looks like an amazing place to work at!
Did you see the camera in the upper left to watch her pack? That was the only part I didn’t like.
JetPens addict here! I made an order yesterday and completely forgot two add two items. You all were so fast to respond and help me rectify the issue. I shouldn't be surprised. You are all the masters of organization and efficiency after all! Thank you!
Yes! An exclusive behind the scenes with my favorite quirky stationary team :^)
Having worked in warehouses ranging from v1 to v3, this is amazing! Well done on getting v3 and those packing stations look way better and more fun than any I had to work with :D Thank you for showing us!
The warehouse/storage system Jetpens use reminds me of the usual algorithm problems for computer science majors. I now appreciate it even more seeing it applied in real life 😀
Even your warehouse is organized! 😍
Are there any weird or odd orders that stand out to you?
OMG! What an amazing system! No wonder I’ve always gotten my orders so quickly and accurately. Just amazing. And I really enjoyed seeing this! Thanks
I just got my first order today! It reached me so quickly. I'm enjoying all my new finds, especially my Midori eraser dust mini cleaner. Thank you!
It was interesting to see how you pick and pack orders. But what I really would love to do, would be to just wander up and down the aisles for hours, looking at the products! All the things!!!
❤️🧡💛💚💙💜🖤🤍🤎
Me too!!
Sounds like a road trip for me.
I love to see a little bit about your operation! And seeing that your warehouse staff gets AC and some natural light inspires me to shop with you all EVEN MORE. Thanks for the peak!
I loved this. As the person in charge of ordering office supplies for an entire building in our university system, I had the most fun stocking the shelves with new inventory and then making sure our inventory didn’t run out. Im retired now and it is fun to see how your ordering system works!
Oh wow no wonder y'all are so quick with the orders holy cow 😳 this was such a cozy look at the warehouse, it's so cool to see how everything's packed up, loved the vid!!
This is the level of organization I need in my life lol... I just got my recent order yesterday and everytime I order from you guys.. it's just so satisfying to unpack because it is so neatly and carefully arranged and packaged
Hey I love your guys videos they are so fun to watch and I love ordering from your shop!!!!🥰
Thanks for the warehouse tour. Just got an order last Thursday, and I got it on Tuesday. You guys are great. ❤👍🏾
This was a lot of fun to see how the orders are collected & then packed. Thanks for posting this!
This was soooooo satisfying to watch! Thanks for the behind the scenes look and more importantly thanks for the hard work in bringing us so much stationary joy!!!! 🥰
love, LOVE, this! I used to sell office supplies (back in the 80's) and did everything from order, unload trucks, receive, stock shelves, and sell to customers. Guess that's why I love pens and paper. The main warehouse was not as bright and organized as yours. No wonder every order I have received is so well packed! I wonder if Stephanie did mine? Keep up the great videos.
This video makes me so happy, just efficiency and neatness, plus seeing how my packages come together!? Love Jetpens!
Idk what visual asmr is called but I’d honestly watch a video of someone picking and packing orders with no commentary lol. Relaxing.
This is incredible. I always liked watching things like "How it's Made", so understanding the process for how things make it to my house gives me a nice dopamine boost.
This is the most beautiful warehouse I've ever seen in my life ! So neat with natural light !!
I love it !
I’ve been binging your video Japanese vs us planners was recommended to me! This channel is spectacular! Y’all are soo insightful, enthusiastic! Jt is so encouraging! Whether someone is looking for perfect pens for journaling or efficient supplies for planning/scheduling making work satsifiying and less stressful!!. I’m definitely gonna order from y’all, Its difficult to resist buying one of everything honestly!!!😂😂
I will watch just about anything y’all post! Thank you for everything JetPen crew!!
This video made me feel even better about being a JetPens customer! Great to see a small business doing such a great job! Not only do you provide great products, but your informational videos are very cool. You are amazing.
I like how bright and sunny your little office space is!
Great video! I've been a customer for years and have recommended you to many friends and family. Your selection is amazing for a small company and you always fulfill your order quickly. People now know how picky I am about pens, notebooks, and I have even turned some of the Delde pencil holders into nice storage spaces for cables and adapters for my phone and tablet. I"m very thankful that I found your company many years ago.
I loved this video because I just placed an order yesterday for my 2022 planner and I am very excited. Now when I get the packing slip I can see where my items lived on the grid at your place before they came to my less organized, more chaotic home.
This is so amazing 🤩 I am in awe of the systems used to organize these! Thanks for sharing 💛
Nice to see this is why my orders get shipped so quickly it's because you guys are so wonderfully organized. Love the efficiency.
Way more interesting than I thought it would be! I love behind the scenes looks, especially ones combined with my love of efficiency and anally retentive attention to detail. Good job, plus Stephanie is hella cute.
My latest JetPens order arrived yesterday. The best kind of happy mail.
This makes me love you guys even more! So grateful that your shop exists.
I received my order in the mail today a whole day earlier than predicted! This was so cool to see! I enjoyed reading the cute "first day of work at Jetpens" comic on my order sheet 🥰. I bought a Hobonichi Techo 2022 (and some other stuff, too, of course) because I watched the recent Japanese planner video. Can't wait to start using it in January.
wow! so much respect for you guys! I used to own a retail store over a decade ago, and the systems were not this advanced. So cool. Jet Pens is one of my faves that always has what I need as a stationery nerd. So fun to see the backend of your biz!
I love warehousing and efficiency dynamics of a lean system. It's awesome seeing you guys scale up still and be able to grow. Next will be even more products and thousands of daily orders.
This was absolutely amazing! Thank you for sharing it. It was nice being able to see where my beautiful stationary comes from and how it’s packaged ❤️
Wow, this vid truly inspires confidence. As others have said, my orders come quickly with everything in them I ordered and nothing damaged. I live on the East Coast of the US; I never upgrade shipping, always getting the cheapest possible. And stuff still seems to come quickly. Congratulations on your excellent business.
That was cool! Your work area is so bright and sunny!! Fun to see how it’s all done 🤗
I order all the time and this is the first time I watched this! What a great efficient system!
I love the warehouse-- all that yummy stationary. And I love that the packing station looks out upon greenery!
The fastest shipping and most accurate orders ever! Thank y’all for being so awesome!
You just got a customer for life. So cool and I appreciate the transparency
We are hiring! If you want to work with Stephanie, click here to apply: careers.jobscore.com/careers/pcowinc
I had no idea you guys were based in San Jose!
u be hiring in 20 32 :D lol
Wish I could work with Stephanie too.. what an awesome employee! Plus I love the smell of new stationery.
Sadly, I live too far away!
I wish! Im 13 and live in holland, but maybe in the future
This is great! Kudos for the picking and packing setup. As a retail software specialist it’s cool to see this side of your business. 👌
It satisfied me so much to see everything so organized!
you guys are the best! with the best writing and coolest pens/staionary etc. your product descriptions and accessory compatibility are second to none!
This video is so cool! Thanks for sharing this behind the scenes look, JetPens.
Your company takes efficiency to a whole new level; I am impressed! Excellent presentation, Stephanie!
Such organization, it's so satisfying to watch
I actually just watched this a second time! Super nerdy! I'm getting an order tomorrow that I had put in a restock notification. How nice! A spot of calm in a crazy world.
Great video!! As someone who has been working in warehousing for almost 20 years, your system is amazing!! So efficient and error proof! It sounds like an amazing workplace.
The efficiency and organization of the warehouse makes me smile!😇
OMG! Finally!!! Love you JETPENS!!!!! 🥰🥰🥰
This is the very reason I love buying from you guys, not only your products are awesome but I know my order has got the right amount of love and care before arriving home. Thanks!
You guys have such an efficient way to do things, it's amazing! I literally can't describe how cool it is seeing how efficient this is?!
This was awesome to see your warehouse and see how you pack the orders! Love JetPens!! 🥰
I am in IT and just impressed with how good your picking system is. So cool.
This was an awesome behind the scenes! Thank you JetPens and thanks to ya girl Stephanie for being so cool all the time!
Super cool warehouse! Your desk is so sunny. It was like you are working in the bushes. No dreary dirty gray basements. Looks like a fun place to work!
Such a great video and so many fun comments to enjoy! And I'll smile thinking of this tomorrow every time I use my new Coleto with green and purple ink!!
Just made an order recently. It's fun to see the whole process and it's not surprising to see how a bunch of pen/stationary nerds would organize a space. Kudos!
I love these sorts of videos! Your system is legit. Simple but very efficient and well thought out. I work in medical device field in quality and have audited many supply chain processes and I'm impressed!
Wow I'm mindblown, yall have this down to a science!! Thanks for sharing, it was super interesting to watch
Love the video and the whole system. I especially jealous with your working space. So much sun light, and everything seems very organized and spacious. Love love it.
Love your enthusiasm. Paints a nice picture for JetPens
The organization is perfection! Thanks for sharing 😊
This was so cool to see! 🤩 Thank you for sharing!!
I love the designed efficiency of the grid, the packing system, and the pakcing station..
Omgosh.....this is WAY COOL! Thanks so much for sharing this....I absolutely LOVE this peek into one of my favorite stationery stores. FASCINATING!
how is this so satisfying to watch? drooool - love it so much!
You guys have always been super fast in shipping - it was really nice to see the stocked shelves!
My favorite video so far. Thank you so much for sharing this. ❤️
I have worked with enough awful inventory software and in awful warehouses, (including the CRM and ticket system at my present job). Do not underestimate selling versions of your sales/inventory software: a good system is hard to find, and this looks transparent and efficient. The user interface on our end is clean and clear, and the restock alert emails are timely.
Hey, and the products are really good! I am a super happy customer, also named Stephanie!
Thank you. Nice methodologies. Brings back memories of my warehousing days.