The best thing about this whole bit is that if you ask any American who has worked in customer service, they will tell you first hand that they only behave like that because they get fired if they're not enthusiastic enough
Can confirm. Unless it's a smaller niche store where it's customers have a certain interest and/or are a confused relative shopping for the holiday, most of the employee's either fake their emotions or are too new to the retail world to have had their souls crushed yet. Go back to that big chain store a month later and that same new person will have the dead-eyes and a soulless smile. Unless you are a regular (thus can relax around you), most couldn't care less.
yeah, they force people to be fake in american "customer service", I can say this because I am American. I find many of these same fake people extremely difficult to deal with because they don't know what they are doing half the time (specifically at the desk marked "customer service" where you have to do returns)
@@thomasthomasthomas296 that honestly just comes down to poor training. I got lucky with getting one training session on a day where we weren't really busy. It only occurred to me after a friend told me about his job experience that a lot of jobs absolutely suck. Busier places like Walmart or fast food restaurants rush the training process so much because the trainer has to balance their own job and training, which can be pretty stressful. It's also really overwhelming on the receiving end even when you get a lot of training because you're not exactly a complete expert with 5 years of experience in the job yet. Half of the time you don't know where stuff is, and the other half you're given a scenario that you weren't trained for, so you have to consult someone else to make up for that inexperience.
WILL YOU LEAVE ME ALONE?! I AM SICK AND TIRED OF BEING HOUNDED BY SALESMEN IN SHOPS. I'M BROWSING, ALL RIGHT? BROWSING! AT THE END OF IT, I MIGHT BUY SOMETHING, I MIGHT NOT! BUT YOU WILL NOT INFLUENCE ME ONE IOTA. NOT ONE JOT. NOW THAT I'VE FINISHED WITH YOU, YOU MAY GO!
sorry to be so offtopic but does someone know of a way to log back into an instagram account..? I stupidly lost the password. I would love any tricks you can offer me.
Is your boyfriend British? Are you British? Because if he or you are British and had to be notified by Jack Whitehall what Nando’s is… Then you aren’t British.
Speaking as an American in the service industry, we really don’t want to act that enthusiastic. Our job is literally threatened by our bosses if we don’t. We are legitimately friendly, but we’re made to treat even the customers cursing us off like that
I used to work as a meat and seafood merchant. My both threatened to lower wages or fire me because I wasn’t smiling at customer and refused to “paint my face” (make up). I quit that job and went to school to become a veterinary assistant at a hospital…
Ive met some pretty rude customers and im glad i work for a small business bc i cant even imagine working at a place like walmart or trader joes. At least my boss and coworkers help me out if customers are being rude
I feel sorry for you. No one should have to put up with people who are disrespectful and mistreat them. Customer or not. As a European I have to say that I would appreciate it if spending money was a bit more fun. I’m tired of being treated like a major inconvenience everywhere I go and politely ask for something as a customer. Sometimes I tend to be… not so friendly anymore, because I’m sick and tired of going to a restaurant, spending a lot of money an having heartburn after the meal - most of the time not because of the bad food, but because of the way I was treated/ignored. If I ever make it to New York I will definitely visit the Apple Store. It will be very easy for them to make me buy a lot of stuff that I don’t even need 😂
I had a granny come in and she said "I used to work in customer service...... a lot of bitches out there." Never laughed my ass off out work so hard before.😂😂
Ryan Gemellaro England doesn't drive on the same side as Europe and Europe is the whole continent I never understood why you go to Europe and not England or wherever.
British people are grumpy?! When I came to live in England for a year my first week there made me realise what a horribly grumpy person I am because everyone was just so damn nice. My first time in a British supermarket and I bumped into an elderly man with my shopping trolley. He apologized, smiled and asked: "Was I in your way, dear?" I almost melted. You want to see some grumpy people? Come to Germany. We love being grumpy. It's a national sport here.
Peri peri is a type of Southern African pepper. It’s considered a level 8 on the Scoville scale with about 50,000-175,000 SHU, which is about 6-40 times hotter than a jalapeño depending on the pepper. Funnily enough, though, it was originally produced in Portuguese owned territories, which is an interesting coincidence.
Not sure you can call it a coincidence. Piri-piri did not exist before the Portuguese so… and yes the pepper is originally from the Americas and was grown in Africa but I think it is safe to say Portuguese created the sauce. Coffee is not native of Italy but we always think Italy when we speak of espresso, right? Right.
@@klimtkahlo I meant a coincidence as in it’s funny he said it was something something Portuguese widows tears, to clarify. I also referred to the name of the pepper specifically, not the sauce; I don’t know what you use the peppers for, as I’ve never had Nandos or Peri peri and really was just curious as to what was being referred to generally.
"At this point in proceedings, Ladies and Gentlemen, she is eating out of the palm of my hand... Mainly, BECAUSE I FORGOT TO GET THE BLOODY CUTLERY FROM THE TUNING-UP DESK ONCE AGAIN!" xD Gets me every single time! xD
I’m a Brit living in America. At first, I hated the fake friendly greeting as soon as you enter the store and an employee shadowing you around like you’re about to shop lift. Now I’m used to it and don’t mind it so much. I do most of my shopping online but I like customer service focus and that returns in most stores are amazing, like Costco. I miss Nandos though. They don’t have any around where I live. It’s just such a simple concept and the portions are good. Thanks for making me laugh, Jack.
Love watching you Jack especially with your lovely Mum and dad you are all so natural and so so funny. I suffer from depression and you , your dad and mum actually make me smile and I actually laugh Thank you x
Nice one mate. You've got me there; I will certainly give you a point. How about you learning grammar and me going out for 'Some Fun'. You've already done your part, thanks for the mention as well. I suppose, now it is my turn. Cheers.
I can't speak for other Americans, but I can't stand customer service and that apple store kind of service. I wish the service we did have was more realistic and that the customer isn't always right, because they rarely are lol We need perhaps a more British attitude in America.
I live in a European country (not Britain) where customer service doesn't exist. I wish it did but agree, not the Apple store kind. Whenever there's a problem with something I've purchased, or even want to return, I know I have to mentally prepare for battle each time. It's horrific.
we just need a better balance of the customer is always right vs the customer is never right. it's a hard balance because of the legal, corporate, business end vs the private, public customer end, but both have got to bend, and unfortunately, it's usually the customer bending while the business is sayin', "you're right, but please accept this bs". hahaha , and the customer sayin', "okay, but I"ll complain enough to drain a profit off ya', while throwin' good employees under the bus that were just followin' boss's orders. It's a sad cycle.
I find in the end of the process, it's my "inability" to speak the language does the trick...usually. There are times the person I'm dealing with speaks English. But often enough they don't so eventually they give up and do the right thing. By that I mean I've purchased X and when getting home the X is broken in some fashion. Or I find that what I purchased is too big and won't fit in the space even though I thought it would. I hate metric.
right jacks overselling it our customer service is better than Europe they are just rude in England we have a you need help ask policy. I work in a shop and the company started asking us to approach every customer and say hi..... we laughed them out the staff room. we wait to be approached them help
"a glistening cathedral of TWATS"
best sentence ever said by a human being EVER 😂🇬🇧🏴
Yes
I second this
This line killed me
That’s a phrase…
@@arianagrandefan8049 thirded
The best thing about this whole bit is that if you ask any American who has worked in customer service, they will tell you first hand that they only behave like that because they get fired if they're not enthusiastic enough
Can confirm. Unless it's a smaller niche store where it's customers have a certain interest and/or are a confused relative shopping for the holiday, most of the employee's either fake their emotions or are too new to the retail world to have had their souls crushed yet. Go back to that big chain store a month later and that same new person will have the dead-eyes and a soulless smile. Unless you are a regular (thus can relax around you), most couldn't care less.
yeah, they force people to be fake in american "customer service", I can say this because I am American. I find many of these same fake people extremely difficult to deal with because they don't know what they are doing half the time (specifically at the desk marked "customer service" where you have to do returns)
Hey man, I got 20$ in tips bc I was being vv nice to people
Unless our pay increases bye fifteen cent
@@thomasthomasthomas296 that honestly just comes down to poor training. I got lucky with getting one training session on a day where we weren't really busy. It only occurred to me after a friend told me about his job experience that a lot of jobs absolutely suck. Busier places like Walmart or fast food restaurants rush the training process so much because the trainer has to balance their own job and training, which can be pretty stressful. It's also really overwhelming on the receiving end even when you get a lot of training because you're not exactly a complete expert with 5 years of experience in the job yet. Half of the time you don't know where stuff is, and the other half you're given a scenario that you weren't trained for, so you have to consult someone else to make up for that inexperience.
"I'm here to buy a phone not make a friend piss off"
*couldn't relate to something more*
WILL YOU LEAVE ME ALONE?! I AM SICK AND TIRED OF BEING HOUNDED BY SALESMEN IN SHOPS. I'M BROWSING, ALL RIGHT? BROWSING! AT THE END OF IT, I MIGHT BUY SOMETHING, I MIGHT NOT! BUT YOU WILL NOT INFLUENCE ME ONE IOTA. NOT ONE JOT. NOW THAT I'VE FINISHED WITH YOU, YOU MAY GO!
@@PokerAttack21 best response EVER!!!
@@PokerAttack21 YESSSSSSSS
@@PokerAttack21 If I ever go to America I'm gonna print this on a card and have it hanging around my neck whenever I go into a shop.
sorry to be so offtopic but does someone know of a way to log back into an instagram account..?
I stupidly lost the password. I would love any tricks you can offer me.
My boyfriend took me to nandos, loves Jack Whitehall and now I know why
Lol your bf is cool
MARRY HIM!!!!
Break up with him
Is your boyfriend British? Are you British? Because if he or you are British and had to be notified by Jack Whitehall what Nando’s is… Then you aren’t British.
@@cristianamorrall6475 I think your taking this way to seriously lmao
My boyfriend took me to Nandos on one of our first dates...he is now my husband. The magic of Nandos 😂
Speaking as an American in the service industry, we really don’t want to act that enthusiastic. Our job is literally threatened by our bosses if we don’t. We are legitimately friendly, but we’re made to treat even the customers cursing us off like that
I used to work as a meat and seafood merchant. My both threatened to lower wages or fire me because I wasn’t smiling at customer and refused to “paint my face” (make up). I quit that job and went to school to become a veterinary assistant at a hospital…
Gosh US customer service has seesawed into a monster. If I ever get to the States. I can only hope I can give y'all some reprieve for 5 minutes.
Ive met some pretty rude customers and im glad i work for a small business bc i cant even imagine working at a place like walmart or trader joes. At least my boss and coworkers help me out if customers are being rude
I feel sorry for you. No one should have to put up with people who are disrespectful and mistreat them. Customer or not. As a European I have to say that I would appreciate it if spending money was a bit more fun. I’m tired of being treated like a major inconvenience everywhere I go and politely ask for something as a customer. Sometimes I tend to be… not so friendly anymore, because I’m sick and tired of going to a restaurant, spending a lot of money an having heartburn after the meal - most of the time not because of the bad food, but because of the way I was treated/ignored. If I ever make it to New York I will definitely visit the Apple Store. It will be very easy for them to make me buy a lot of stuff that I don’t even need 😂
I had a granny come in and she said "I used to work in customer service...... a lot of bitches out there." Never laughed my ass off out work so hard before.😂😂
Imagine being a comedian’s ex and knowing they’re gonna use embellished stories about you for their sets 💀
L
Jeff Dunham had a set where he actually said that he could NOW use his ex-wife in his routine because the divorce was finally final.
I mean as long as they don’t say my name I don’t care lol
"then we'd be like Americans and we *don't* want that."
**likes**
Drive On The Correct Side Of The Road,Europe!!🇪🇺I’m American!!🇺🇸
Ryan Gemellaro England doesn't drive on the same side as Europe and Europe is the whole continent I never understood why you go to Europe and not England or wherever.
Ryan Gemellaro Europe drives on the same side as you...
@@ryangemellaro2856 hahhahhahhahahhahhhhzhzZz 😂what a shit comment, Mainland Europe drives on the same side of the road as America
@@ryangemellaro2856 Fucking idiot
You can now date his shows but the style of his hair; it starts out large and crazy, and it gradually gets to a neat and mature style.
'You can't deny her eyes are gorgeous they follow you around the room - yes because one of them is lazy"
*Did you mean Russell Howard*
Lets be real that would be his shirt
Omg yeesssss
*romesh raganathon*
Love that
Omg couple goals 😂
11:20 'she is eating out of the palm of my hand...MAINLY BECAUSE IVE FORGOTTEN TO GET THE BLOODY CULTERY'
He rants better than anyone else ever! 😂
This is because he makes it a point to have all the mental breakdowns all at once all on stage.
@@TheBlankOneIsMe definitely the best way to explain it. Hahaha
I love that it says Pollo right behind him when he's talking about chicken.
Great catch!!
All jokes aside,props to the guy who controls the light focusing on him cuz he’s walking around so fricking much😭
Just my absolute favourite comedian - I love everything he does
Even the poos. 💩
British people are grumpy?! When I came to live in England for a year my first week there made me realise what a horribly grumpy person I am because everyone was just so damn nice. My first time in a British supermarket and I bumped into an elderly man with my shopping trolley. He apologized, smiled and asked: "Was I in your way, dear?" I almost melted. You want to see some grumpy people? Come to Germany. We love being grumpy. It's a national sport here.
Where were you in England because that can make a huge difference
England is awesome. We're so polite here.
@@nickankhazali2995 Yeah, but loads are miserable
@@meditationspace7966 omg we are though
The grumpy old man was not being nice. The Brit’s are masters of sarcasm.
Peri peri is a type of Southern African pepper. It’s considered a level 8 on the Scoville scale with about 50,000-175,000 SHU, which is about 6-40 times hotter than a jalapeño depending on the pepper. Funnily enough, though, it was originally produced in Portuguese owned territories, which is an interesting coincidence.
Not sure you can call it a coincidence. Piri-piri did not exist before the Portuguese so… and yes the pepper is originally from the Americas and was grown in Africa but I think it is safe to say Portuguese created the sauce. Coffee is not native of Italy but we always think Italy when we speak of espresso, right? Right.
@@klimtkahlo I meant a coincidence as in it’s funny he said it was something something Portuguese widows tears, to clarify. I also referred to the name of the pepper specifically, not the sauce; I don’t know what you use the peppers for, as I’ve never had Nandos or Peri peri and really was just curious as to what was being referred to generally.
I’m not even going to ask how you know that.
@@thebotdestroyer852 lol most likely Google
@@Lord_necromancer I don’t even remember making this comment.
I feel like whose ever manning the lights is pissed just because of how much pacing He does and I love it
I am portuguese and I can confirm that is what piri-piri is
Peri-peri you cretin!
how come there's no nando's in tugaland
@@ethanmeadows1785 it is piri piri
Just love that he spoke Spanish after mentioning Portugal
Hope This Doesn’t Offend You But I Don’t Hate Black People!!😡😤😢😔
Jack awesome 😂
just can't stop thinkin of Dennis the menace with that hair...anyone else.??
mark mclovein omfg yes
I will never be able to unsee that! Haha!
When your stylist is late, so you decide to put a fork in an electrical outlet and be done with it.
@@Panda72021 LMAO
Beetlejuice
😳that nandos sketch was the most hilarious and poetic description of what a British mans perfect date is like…
Jacks delivery and timing is so spot on! Hats off to you sir!!
TB to Jack's crazy hair
Yazee not at the end
8:50 it's amazing to see him nearly smiling, but he's holding it off very well xD
One of the best stand ups I've ever seen 😂
I choked on my water when he said “glistening white cathedral.......of twats”
I'm here to buy _____, not make a friend.
Is most people in shops
I feel like Jack was the type of kid to remind the teacher about last night’s homework.
You have to be that guy man
Also that doesn’t exist in england
@@Squirrel-lq1vt yes it does... 😂
@@Squirrel-lq1vt is this man thinking that England doesn't get homework? Damn I guess Scotland, Wales and Northern Ireland didn't get the message
THE ENERGY IS IMMACULATE
I’m American as apple pie, but when he started talked about the Apple store, I realized I’ve been British all this time.
Claims to be American but is actually British, just like apple pie
Lmfao were all a little bit british
Good thing apple pies are from England
At this rate you’ll be a colony in no time.
Hate to point this out but apple pie is older than the USA is. So by your logic your British.
"At this point in proceedings, Ladies and Gentlemen, she is eating out of the palm of my hand... Mainly, BECAUSE I FORGOT TO GET THE BLOODY CUTLERY FROM THE TUNING-UP DESK ONCE AGAIN!" xD
Gets me every single time! xD
I walked past a Nando's today. This video instantly started playing in my head
I am in love with Jack, soooooo funny even when I am tired, and cranky....
Brilliant
He’s a mad lad. BRILLIANT.
This guy is funny.
6:00
1 - "WE NEED TO SAVE HIM"
2 - "HE'S A LOST CAUSE, WE NEED TO SAVE OUR SELVES"
Who is that teenager on the stage and where is Jack Whitehall?
Lol was just gonna say, if he shaved that beard off he'd look like a 12 year old.
His hair looks absolutely mad
Il hombre est il morte 😂😂😂😂😂😂😂😂
jack has abs
Jack Whitehall is the best
You walk around so much the light & camera people must have gone crazy.. xD
Thamia Sophia not really, they just have to turn the camera which is easy
Have you seen Michael McIntyre 😂he’s worse😂
Jack’s done run-thrus at each venue plus the crew probably is the one that goes with him on tour; they’re more than ready for his style. 🙂
@@katiehouston2960 I was gonna say that ;)
Russell Howard moves around more than him
I’m a Brit living in America. At first, I hated the fake friendly greeting as soon as you enter the store and an employee shadowing you around like you’re about to shop lift. Now I’m used to it and don’t mind it so much. I do most of my shopping online but I like customer service focus and that returns in most stores are amazing, like Costco.
I miss Nandos though. They don’t have any around where I live. It’s just such a simple concept and the portions are good.
Thanks for making me laugh, Jack.
I just love jacks energy
He never fails to make me laugh
Love watching you Jack especially with your lovely Mum and dad you are all so natural and so so funny. I suffer from depression and you , your dad and mum actually make me smile and I actually laugh Thank you x
random person in the audience: Nando’s
jack: NANDOS!!!! CORRECT!!! ( proceeds to freak out)
This was so funny, can’t wait to see more of these videos.
I'm clapping and I'm just watching the video.
The customer service thing gets me because we all applaud but inside we’re screaming
❤❤😂😂😂
I love watching foreign comedians. They reference people and I have no idea who they are.
"angel eyes".......
That will take *weeks* to go!
Favourite comedian still need to see him live though
There's an Apollo in England!?😱🤨🤔😲 I didn't know that!
Give the camera man a raise!
Jack you're a legend mate deserve so much more keep up the great work!
(Edited for Siva Vadlamani)
you're*
Siva Vadlamani always got to have one grammar smart ass thanks for showing up
Hahah. I'm so sorry, my friend. It's just satisfying, and fun.
Siva Vadlamani you must get out more my friend if that is what you call fun
Nice one mate. You've got me there; I will certainly give you a point. How about you learning grammar and me going out for 'Some Fun'. You've already done your part, thanks for the mention as well. I suppose, now it is my turn.
Cheers.
Peri-peri is a cultivar of Capsicum frutescens from the malagueta pepper.
"If we weren't like this we would be like Americans and we don't want that happening." Trust me, you don't 😂
8:40
Me: Wow, and I really thought Gabriel Iglesias was the only one telling since true stories lmao
Yes I love customer service... haha
I watched this a while ago but I remember it was really funny so I’m watching it again!
"Portuguese widows"
*procedes to speak spanish*
The Nandos part starts at 9:30
Clyde Kye people like you make me happy
Clyde Kye why would you wanna to skip it
Thanks Clyde
I love his drama
This guy cracks me up.. love his blaid shirt I want it
8:50 the sunburn
Jack's voice is so high. It is adorable. he looks like a boy with the hair and the voice.
its so weird to see him so young.
This guy is totally mad :) love him !!
I swear it was like i was watching Ursula from little mermaid getting the contract ready for Ariel XD
Everyone! I have found my new favorite comedian!
A absolutely love how Canada and Britain have the same King/Queen yet are total opposites.
2:36 what a beauty!
8:48 woah! i did not expect that coming🤣🤣🤣
Back from when he still had the jimmy neutron hair
Iconic moment. the clip that made me love Jack Whitehall
This is hilarious 😂 😂😂
This was hilarious lmao😂
Best sight gag I’ve ever seen!
Jack doesn't need to swear every other word to be funny. that is special to me and i love him and his lovely daddy.
His hair 😭
I legit watched this on Friday night via some old, low quality vid I found on UA-cam and now you post this 🙌🏼😜
I will never get tired of watching this
That top gear joke got me sooooo hard
He wasn't even part of the group 😂😂😂
Too good looking to listen to.
the top gear joke had me dead
Omg i love this
I be getting dandelion vibes from the Witcher 3 from him
This video right here contains everything that makes Jack my favorite stand up comedian ever
I love this adorable oaf! Would LOVE to see him live!
Jokes on me... I have no friends 😂
So glad I found this channel
I can't speak for other Americans, but I can't stand customer service and that apple store kind of service. I wish the service we did have was more realistic and that the customer isn't always right, because they rarely are lol We need perhaps a more British attitude in America.
I live in a European country (not Britain) where customer service doesn't exist. I wish it did but agree, not the Apple store kind. Whenever there's a problem with something I've purchased, or even want to return, I know I have to mentally prepare for battle each time. It's horrific.
we just need a better balance of the customer is always right vs the customer is never right. it's a hard balance because of the legal, corporate, business end vs the private, public customer end, but both have got to bend, and unfortunately, it's usually the customer bending while the business is sayin', "you're right, but please accept this bs". hahaha , and the customer sayin', "okay, but I"ll complain enough to drain a profit off ya', while throwin' good employees under the bus that were just followin' boss's orders. It's a sad cycle.
I find in the end of the process, it's my "inability" to speak the language does the trick...usually. There are times the person I'm dealing with speaks English. But often enough they don't so eventually they give up and do the right thing. By that I mean I've purchased X and when getting home the X is broken in some fashion. Or I find that what I purchased is too big and won't fit in the space even though I thought it would. I hate metric.
right jacks overselling it our customer service is better than Europe they are just rude in England we have a you need help ask policy. I work in a shop and the company started asking us to approach every customer and say hi..... we laughed them out the staff room. we wait to be approached them help
Yeah, it gives you a real sense of self accomplishment when no one is willing to help you get a good all you can eat everything on your sim card.
this is amazing
I’m so excited to see Jack on Friday
love it.
10:05
Jack is amazingly talented and exhausts me
03:08 Jessica🔥🔥