Exactly! When I heard hoovie say this....I knew he was speaking from a position of privelage. They have no idea how that really doesnt do anything to motivate these days. It really is expected. the last generation of parents have done a terrible job at raising the current gen of consumers to expect high standards and are ungrateful & spoiled.
Living in Europe I find it much more comforting that people that serve my food can actually live on their hourly wage. Feeling secure goes a long way in just generally serving well. Giving a tip over here is an actual bonus, not your decision if people can pay their rent at the end of the month.
It's like Americans think there's no such thing as good service in the rest of the world. The best service I've ever had wasn't in the USA - and they won't accept tips, they told me to donate the money. Assholes will still be assholes even if it costs them money. I still tip generously even if I get good service, I still smile and thank the person who served me. I don't see why someone should be financially penalised for having an off moment.
Tips nowadays are nothing more than compensating the business owners labor rate. We used to tip for good service, after the service was given. Now it's more of a pressure tactic done before you have any idea what service you may or may not get. It's a shame, the whole concept of traditional tipping has been eliminated.
I don’t go to fast food much anymore. Unless I’m sitting down at a restaurant, ordering, being waited on I refuse to tip anymore. I had to eat out just last night, I chose California Fish Grill. I was surprised to see and I walked in two new ordering screens. I had to enter my selection, my drink, my desert in all by myself. After paying $28 for what cost me $18 two years ago, I was then asked to TIP? Are you kidding me? We’re so screwed.
You're not wrong, I dread transacting when I'm in the US now because of both tipping and hidden charges on everything. It's got to be putting people off travelling to the US as a holiday destination - I'm heading over again in October and already it's making me a bit anxious thinking about how much extra money I'm going to have to spend on hidden charges as every time I go there are more and more.
Is it? Does all that cost increase go to the employees? Also, if everybody did it, then everything would cost more. The solution to economic issues is not simply 'pay more' it is also addressing why things cost more.
In my own country with no tipping culture and a decent legal minimum wage - and most people getting paid at least an industry agreed "living wage", I generally find I get better service than in the US - so I don't agree with Tyler, in my experience just paying someone a decent wage up front is at least no worse than expecting them to work for tips. Also when in the US, I find the expectation for a tip even when you've had average, even when you've had poor service to be insulting. At home I'll tip if I get great service - but in the US I've regularly been ignored by waiters too busy on their phones to serve me, then expected to tip them. Then don't get me STARTED on all the hidden BS. charges everyone has started adding to everything in the US in recent years!
I agree. I'd rather pay a little extra if the staff received a living wage. I tip for pickup in the same method as Tyler. Picking up a pizza? Staff is friendly, quick, and efficient...I'll give a buck or two. Delivery or sit down service is different. I don't think tipping should be expected to for carry out, but I will do it if I had a good experience
So…..i went to an Arbys last week. I ordered 2 ROAST BEEF SANDWICHES (one for me and one for Rudy my dog) the person taking the order read it back - making $20.00 an hour to do all this. I paid, got my order and drove off, i didn’t tip. I got to my destination and open my little bag. In the bag were two beef and cheddar with a bunch of horse radish and Arbys sauce NOT WHAT I ORDERED……FOR $20.00 AN HOUR YOU COULD AT LEAST GET THE ORDER RIGHT…..I WILL NEVER GO TO THAT ARBYS AGAIN. I have a tip for burger flippers…..DO YOUR DAMN JOB RIGHT. Thanks i feel better now!😄😏
If you are serving me you get a tip. If you are good, it's nice and generous. If you are ringing up my bill at a pick-up window, NO. Another way I tip is by the how many people are being served. If my wife and I are at a dinner for, say, $20 (we're frugal), I'll still give a $6-8 tip for the two of us, even though the percentage is then really high.
Here in Australia the minimum wage is about $21 an hour so tipping is not usually done. A few shops have started trying to do it but most people will not tip.
I worked at golf course/country club in high school and partly thru college. I could get a tip just by walking thru the parking lot and say Hi to the members. That was 30 years ago (in the cash era)
Portuguese (European) person here. It's NOT rude to tip people here, as far as I'm aware (unless it's some sort of fancy place, maybe, and even then...). I fully agree with her. The whole point of tipping overall is to reward really good work/nice treatment. If you're tipping everyone, what's the point? Also, tipping should NOT be mandatory. Your boss has to pay you properly; I only have to pay what the business charges for what I'm eating/drinking, period! It's up to the boss to pay their employees properly, as a reward for their professionalism. I'd obviously make an exception if I were visiting the US, but only because I'm well aware of bosses' lousy attitudes towards employees there. Regarding Hoovie's point on tipping making you a better worker: that's a terrible way to do things. If someone who can barely afford what's on the menu can't tip, should that person be treated like dirt by staff? The way employees handle customers must NOT be influenced by what they choose to donate; all customers should be treated equally, unless they're causing problems. Before you say "Oh, you just want to save $10 by not tipping people"... I'm not going to disclose my private information, but my job involves food delivery to people, on a fixed wage, in a rural place. I treat everyone the same, no matter if they tip me or not. I've gotten tips, fruit, wine/coffee and clothes (yes, really) from people here, but I don't treat them any better or worse than anyone else, because I'm doing my JOB. It's obvious that, on a personal level, I appreciate said tips/gifts, and those who are friendly and polite, but my conduct as an employee has to be the same to everyone. Sorry for the capitalization, but there's no bold here (as far as I can remember). Greetings from Portugal.
Tyler literally disproved his argument in his fast food analogy. Fast food workers per covid made less but had better service. Post covid, they make more and provide worse service. Giving someone more money doesn't equate to better service. Bad service is more a reflection on our societal culture, not lack of money. Tyler is brain-dead on most cultural, economic, and political issues.
I think you may have misunderstood his point. He was not saying that higher wages alone will equate to better service, as we have all experienced just as bad of service post-pandemic, even now that fast food employees are making double what they were before. He was saying that when the incentive to make more money comes from tipping, people are motivated to provide better service in order to receive a better tip. He’s right, when everyone gets paid more and the same, people will do the bare minimum, because why work harder for the same pay. But if your pay was based mainly off your attitude and the quality of the service you provide, you will try harder to actually earn the higher pay.
There should be no need for tipping. Prices may be a bit higher, but people should be able to make living wages without having to work like slaves and not have a steady income to live on. They should not have to beg for tips or follow and try to be pushy with customers for a commission. The reason people are quitting is because they are not being properly compensated for their work, and they have had enough. Also, I like having real, face-to-face interaction with people in places like shops and restaurants. Automation would only make humans more isolated from other people and would take jobs away from the people who need them most.
I will not tip unless I'm being provided an actual service. If you're just taking my order and handing me what I bought, no tip. If I tip it is after I receive the service and not before.
Though in some cases if you order online and you dont tip, you run the risk of them making your order wrong on purpose or they might drop it and step on it.. or as some of the Uber Eats drivers have admitted to taking a piece of your meal as "payment" or spitting in drinks. Couple of bucks here or there is no big deal if you do take out maybe once a month or every couple of months.
When you order online don't you tip when it gets to the door? Why on Earth would you tip on an app before yo know if the service has been acceptable?@@NXT_LVL
As long as people are doing something beyond doing their jobs, the problem now is restaurant employees are making more than 50% of the population….. Can’t tip people who make more than I do…..
I read the book 'Waiter Rant' and it's a good read from someone who worked as a waiter. The guideline the author put in that book is that for takeout, 10% tip, otherwise, 20%. That's what I do.
Rumors are that Hoovie kicked the cat off set and April moved out with the cat in protective custody. The cat seemed to aggravate him, you could see it in his eyes and the way he squeezed it. The prenups have been tornup...
0:42 Nice! April should sing more! Nice pipes! The cat in the foreground, and Hoovie looking like he's singing OHH!!! really fills out the scene. Really, April, the vibrato was amazing!
Hoovie holds the North American attitude and approach toward tipping, however there are lots of countries where tipping is not expected and not common, and employees are still dedicated to providing good service. Japan is one example. I'm not saying that this approach would work here, however it certainly is possible.
In Europe tipping is rare. People get a living wage here and usually have good health insurance because the law is such that it is more or less guaranteed. I am sure that if you all of a sudden are the only place that pays a living wage your staff might not be motivated to give customers good service, but once they realize they get fired if they don't put in the "extra" effort, they will be motivated. For your customers, you can put up signs where you explain your staff gets a living wage and if they feel like adding something on the credit card payment, it will go to some charity you list and not to your staff.
I agree with April. I think it's ridiculous to tip if I order online and than go and pick it up myself. If I were wealthy, like some folks, hint Tyler Hoovie, I would give extra too I guess. As Always, May God Bless you and yours! 😇
Like Hoovie I always tip. I feel that a tip is saying I appreciate you and your efforts. If my tip helps someone feel better or to get a free meal then I’m happy to give.
Tipping for service...not order taking... Every man should know how to pass a tip in a hand shake.....Valet parking like Vegas at a hotel on fight night ...tip like $10 -or $20 in ( when you park) ...tip out the same( when you pick up)
I refuse to tip in the USA. End of story. Have to order your own food, drinks, etc etc on a digital pad. Then because they handed you the food in a bag, they deserve a tip? Here is a tip, get a better job. 9 out of 10 times, they get the order wrong, I mean how? How is it possible to get an order so wrong when it is placed digitally. Tipping is becoming a plague in the USA. Don't tip people, no other country does this tipping thing. They want more money, maybe ask their employer for a raise, or lobby your local MP's to make the min wage higher.
My husband's works is delivering papers, he gets paid so much per paper. But for each complaint he gets they deduct $2.00, so if the same person calls in 3 times it's $6.00. even though he doesn't even get paid $2.00 per paper. So he really tries to please his customers. Usually the only time he gets a tip is at Christmas, and he may only get a tip from a quarter to one third of his customers. It's crappy, but it's a job. My husband is one who does tip, and stops to help the more unfortunate with a hot meal or a cup of coffee. BTW, we love your show.
April is exactly correct. If I order food online, and then drive to the restaurant to pick up the food, why would i tip the 16-year old waif who literally just handed me a bag of food that she did not prepare, and I drove to pick up. Tipping has become insane. Everywhere I go, people expect a tip for doing virtually nothing. During Covid, I upped my tip to 20 percent, but now, because prices had not come back down, I tip 15 percent.
15% and up for good service at a Restaurant. 20% For hair and nails type services. Uber and Taxi 20% Additional tip: Some restaurants include a menu item such as “Beers for the kitchen,” where you can add several extra dollars to your bill to tip the cooks and dishwashers behind the scenes.
The one thing I found recently is if you split a check say you have two families going out to dinner and you split it 50-50 for the receipts that have what to submit for a tip. It’s on the total not the half.
I live in China, and it's considered very insulting to offer a tip. When I first moved here I tried tipping in some restaurants, but they would refuse to accept them.
My tip story. My friends and I would go out and run up a hefty tab and leave a big tip. One guy always hung out when we left, and we never considered it. Then we found out why. His Dad owned a large company, and he would pocket all the cash and pay the bill with a corporate card. Worst of all, he tipped horribly. It ended our friendship because I could no longer trust him.
This made me bust a gut. My wife asked why I was laughing and I told her what you wrote. She just looked at me like I was nuts. Thanks for the laugh.@@ThreeDogsBar
1:43 Completely disagree. Companies should not be subsidized by having their customers cover the ridiculous gap in wages by forcing people to tip their employees. Nowhere but here in the united states is tipping used as subsidization for underpaid employees. Not to mention, some companies have now made it so tips are pooled or put into a collective account and the person you are tipping may not get all of what you gave them. Best way to have people be good at their job is to have them be happy and want to do the job. Look at Denmark where McDonalds employees get paid a ($22hr)living wage, 6 weeks vacation per year, on top of the general benefits the country has as standard like health insurance, pension, family leave etc.
While it’s a nice thing to do when the customer tips, I believe that tipping as a whole has just gone in the wrong direction. People should be able to tip, but shouldn’t be asked, or even worse, required to do so. I believe that a tip should only be given when the service is exceptional, and when there are clearly signs that whoever is being tipped is enthusiastic about what he/she is doing. It should be a motivator to keep going when the customer is being treated and/or served well. I’ve seen situations where people get looked at or mistreated for not tipping, which means something is not right and clearly whoever does that does not seem to care about the job as a whole. Remember, Skills/Experience > Money.
As an employer, I hate tipping because the IRS forces us to pay the employer side if FICA on employees tips. I owned a couple of men’s hair salons and the stylists got really good tips that I had to do withholding on and then pay half the social security tax on a third party transaction. I think food service does not have to pay employer share of FICA because they have a bigger lobby.
in the 70's I was a bartender in a College Town. Never did we get a tip, except from other bartenders, waiters / waitresses that worked in the service industry.
I once accidentally stumbled into a super expensive restaurant, all the staff knew that me and me companion weren't their usual "demographic", but I tipped 10% (the appropriate amount where I live). The head waiter was so surprised that he invited us to the yuge basement wine/spirits cellar and gave us a drink there and then just left us to explore the place. It was that yuge.
Tip your Uber/Lyft driver. I’d say about 5% of my riders tip. I tipped the kid ringing me up at Subway more than I get tipped in a 10 hour day of driving people around.
One place I don't like to tip is pizza delivery places. Here is why. I order online, add driver tip and when they get here they forgot the dipping sauces. They say I go get it and never come back. I have already tipped so why would they. There should be a place on the app to remove tip if not satisfied with driver. Pre-tipping makes no sense to me. PS love the cat!
20% is for sure minimum unless they reeeeally go out of there way to be meeeean and just awful service, but I wish everyone worked 1 hour in the service industry to see whyyy tipping is sooooooo important and soooooo appreciated. even take out/self pick up and coffee shops! IT'S A LOT OF PHYSICAL WORK. I am a starbucks barista, and we are ALWAYS short staff... so it becomes so very stressful because I know everyone just needs to get back to work, so were making all these fancy drinks as fast as we can in the order the tickets come out but sometimes we get really backed up especially when one person is ordering for their entire office... it's just A LOT of physical WORK so tips are so so so appreciated even if we are paid a decent amount because inflation and rent costs are no joke... Thank You for understanding!!!
I agree Tyler, tipping should stay the same, don't mess with a system that works. Also, there are those times when you're short on money, and that 15-20 percent tip will put you over so you explain to the waiter/waitress you'll catch them next time. Like you April, I've been a 20 percent tipper since the 80's, but also feel 20 percent is the new 15%! 👍😎✌🗽
A long time ago I was a server. So I know what it is like to rely on tips to make your living. Thus I tip, even on to-go orders or whatever. Its not much money but it makes a difference in folk's lives. But you know who doesn't need tips? Hoovie. Because he's already won the big prize. TYLER WINS!!!
In Europe we tip for good service, but so many places are automatically adding 10% to the bill, that tipping is getting less. If we go out and have superb service, I will tip the waiter in cash separately to the bill.
No Hoovie,if they are being paid well ,they should be doing a great job regardless ,this is the problem with society,paying lots of money for the bad attitude that they should be given more for doung less , being young is you start at the bottom and work your way up !
As an Australian I believe tipping is a blight on society and should be removed totally. I disagree with Tyler in motivating staff to do their job requires a tip. Here in Australia we pay decent living wages and people do a good job to keep their job. If you receive poor service you simply don’t go back to that establishment. It works surprisingly well. It is a cultural change and everywhere should embrace it and stop tipping. I understand the USA is different and will never change 😀
My daughter lives in Sweden and all the customer service people, waiters, waitresses are paid a high salary there. So no one EVER, ever tips. Needless to say, the customer service is terrible. There is no incentive to do better and they treat you like you are bothering them.
In the UK we don't tip, it's never been a thing. But when I worked in Spain (Bar, pizzeria, restaurant etc) tipping wasn't mandatory or asked for it was up to the customer to leave a tip. I used to get anything between €10-€40 a night in tips and it wasn't set at 20-25% they'd often pay with cash and say put the change in the pot.
Love Tyler's sweater, but now April has brought attention that she is still wearing a jacket. Not for nothing but April is a model and should show us a little of that. 😊 the show is getting better and better. 😊
Tipping: I always do the math, but I start out at the 20% and then I round it up to the next dollar. If the service is exceptional i will do a minimum of 25% and then round it up from there. Bad service I will do 18%
G'day so called Hoovie!!!!!.......Come visit downunder where we dont have tipping and an average coffee shop Waitress gets $21 an hr as base wage, and Fast Food like Mc Donald workers( which are all teens at school or left high and this is their first job) makes an average $16-17hr. April is Right!!! Australia has no tipping and our socierty hasnt fallen apart, and most permanent jobs come with 8 days of sick leave and 4-6 weeks Holiday all paid days, service is better and our superannuation or 401K i beleave in the U.S., is all paid by the employer. and best of all we are on an island away from all the bull crap of the world. Cheers from A M8 Downunder🙃
There is a certain restaurant chain in the Kansas City metro area that is taking credit card charges out of the waitresses tips. There were a few news articles recently about it. If you tip, tip with cash if you want them to get the full tip.
For those of us who are not richie-rich, "Tipping" seems to just dishonestly nick and dime everyone. Raise prices and be done with it, be HONEST about the price, and I'll make my choice if I want to pay it. The tipping business model is just a dishonest/begging transaction. Hoovie is 100% wrong here. Period. If everyone is "expected" to tip, it is no longer motivation, but an expectation.
I stayed at a Hotel in Kansas City, Kansas last weekend. There was a tip jar next to the Juice dispenser in the self serve "free" breakfast area... SMDH
This is certainly one of the great debates of the decade. I'm on the fence to some degree, but perhaps lean towards "old school". If I'm just getting take-out, no tip. If I'm sitting down at a restaurant, I'll gladly tip between 15-20% depending on the service. I always tip my bartender and Uber driver. Fast food and coffee shops are where I'm undecided.
If you want your staff to give good service, you need to make them feel as a part of the business. Pay them a good enough salary, and include a yearly bonus to the workers that will meet every customer with a smile and make them feel valued, if your business is developing positively. Install surveillance, so that any rotten apples will stand out and can be fired, to make people understand that there are both a carrot and a whip when needed.
Generally, if I eat in the restaurant I’ll tip 20% of the bill plus whatever it takes to make the bill come out to the next whole dollar. For example: Bill is $21.79. 20% of that is $4.36. 21.79+4.36=$26.15. Add $.85 to the tip for a total bill of $27.00. Total tip is $5.21.
Tips have become an expectation in the US, they are not any kind of motivator, and they do very little to ensure excellent (or even decent) service
Agree, most of the time I get better service at home than I do in the US.
This is exactly correct. Tips do not motivate. They are expected now.
Exactly. If you try to deny a tip for bad service, then you're the a-hole. Then what is the purpose of a tip?
Exactly! When I heard hoovie say this....I knew he was speaking from a position of privelage. They have no idea how that really doesnt do anything to motivate these days. It really is expected. the last generation of parents have done a terrible job at raising the current gen of consumers to expect high standards and are ungrateful & spoiled.
Living in Europe I find it much more comforting that people that serve my food can actually live on their hourly wage. Feeling secure goes a long way in just generally serving well. Giving a tip over here is an actual bonus, not your decision if people can pay their rent at the end of the month.
it's crazy that I'd have to add 20% on top of the price of the food lol. Here in Slovenia leaving an extra 0.5-1€ is considered a pretty big tip.
It's like Americans think there's no such thing as good service in the rest of the world.
The best service I've ever had wasn't in the USA - and they won't accept tips, they told me to donate the money.
Assholes will still be assholes even if it costs them money.
I still tip generously even if I get good service, I still smile and thank the person who served me. I don't see why someone should be financially penalised for having an off moment.
Tips nowadays are nothing more than compensating the business owners labor rate. We used to tip for good service, after the service was given. Now it's more of a pressure tactic done before you have any idea what service you may or may not get. It's a shame, the whole concept of traditional tipping has been eliminated.
Tip of the day, properly inflated tires increase mpg.
Don't eat any yellow snow.
I don’t go to fast food much anymore. Unless I’m sitting down at a restaurant, ordering, being waited on I refuse to tip anymore. I had to eat out just last night, I chose California Fish Grill. I was surprised to see and I walked in two new ordering screens. I had to enter my selection, my drink, my desert in all by myself. After paying $28 for what cost me $18 two years ago, I was then asked to TIP? Are you kidding me? We’re so screwed.
You're not wrong, I dread transacting when I'm in the US now because of both tipping and hidden charges on everything. It's got to be putting people off travelling to the US as a holiday destination - I'm heading over again in October and already it's making me a bit anxious thinking about how much extra money I'm going to have to spend on hidden charges as every time I go there are more and more.
April said "it's just the tip" and Tyler totally lost his train of thought! 😂
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Hahahaha 😂
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Welcome back! My favorite UA-cam channel is back!
Tipping has gone out of control. A $7 burger now costs $15, add a 20% tip and $18 later you are getting less food, less sides and no better attitude.
that coffee shop is how everywhere should be
Is it? Does all that cost increase go to the employees?
Also, if everybody did it, then everything would cost more. The solution to economic issues is not simply 'pay more' it is also addressing why things cost more.
In my own country with no tipping culture and a decent legal minimum wage - and most people getting paid at least an industry agreed "living wage", I generally find I get better service than in the US - so I don't agree with Tyler, in my experience just paying someone a decent wage up front is at least no worse than expecting them to work for tips. Also when in the US, I find the expectation for a tip even when you've had average, even when you've had poor service to be insulting. At home I'll tip if I get great service - but in the US I've regularly been ignored by waiters too busy on their phones to serve me, then expected to tip them. Then don't get me STARTED on all the hidden BS. charges everyone has started adding to everything in the US in recent years!
Tipping is to show appreciation for a great service, but tipping should not be for every industry.
and the staff should not relay on it. I hate mandatory tipping. It is not tip it is a hidden fee.
I agree. I'd rather pay a little extra if the staff received a living wage.
I tip for pickup in the same method as Tyler. Picking up a pizza? Staff is friendly, quick, and efficient...I'll give a buck or two.
Delivery or sit down service is different.
I don't think tipping should be expected to for carry out, but I will do it if I had a good experience
TIPS = To Insure Proper Service
Nelix deserves many tips!
So…..i went to an Arbys last week. I ordered 2 ROAST BEEF SANDWICHES (one for me and one for Rudy my dog) the person taking the order read it back - making $20.00 an hour to do all this. I paid, got my order and drove off, i didn’t tip. I got to my destination and open my little bag. In the bag were two beef and cheddar with a bunch of horse radish and Arbys sauce NOT WHAT I ORDERED……FOR $20.00 AN HOUR YOU COULD AT LEAST GET THE ORDER RIGHT…..I WILL NEVER GO TO THAT ARBYS AGAIN. I have a tip for burger flippers…..DO YOUR DAMN JOB RIGHT.
Thanks i feel better now!😄😏
If you are serving me you get a tip. If you are good, it's nice and generous. If you are ringing up my bill at a pick-up window, NO. Another way I tip is by the how many people are being served. If my wife and I are at a dinner for, say, $20 (we're frugal), I'll still give a $6-8 tip for the two of us, even though the percentage is then really high.
Here in Australia the minimum wage is about $21 an hour so tipping is not usually done. A few shops have started trying to do it but most people will not tip.
I worked at golf course/country club in high school and partly thru college. I could get a tip just by walking thru the parking lot and say Hi to the members. That was 30 years ago (in the cash era)
Portuguese (European) person here. It's NOT rude to tip people here, as far as I'm aware (unless it's some sort of fancy place, maybe, and even then...).
I fully agree with her. The whole point of tipping overall is to reward really good work/nice treatment. If you're tipping everyone, what's the point? Also, tipping should NOT be mandatory. Your boss has to pay you properly; I only have to pay what the business charges for what I'm eating/drinking, period! It's up to the boss to pay their employees properly, as a reward for their professionalism. I'd obviously make an exception if I were visiting the US, but only because I'm well aware of bosses' lousy attitudes towards employees there.
Regarding Hoovie's point on tipping making you a better worker: that's a terrible way to do things. If someone who can barely afford what's on the menu can't tip, should that person be treated like dirt by staff? The way employees handle customers must NOT be influenced by what they choose to donate; all customers should be treated equally, unless they're causing problems.
Before you say "Oh, you just want to save $10 by not tipping people"... I'm not going to disclose my private information, but my job involves food delivery to people, on a fixed wage, in a rural place. I treat everyone the same, no matter if they tip me or not. I've gotten tips, fruit, wine/coffee and clothes (yes, really) from people here, but I don't treat them any better or worse than anyone else, because I'm doing my JOB. It's obvious that, on a personal level, I appreciate said tips/gifts, and those who are friendly and polite, but my conduct as an employee has to be the same to everyone.
Sorry for the capitalization, but there's no bold here (as far as I can remember).
Greetings from Portugal.
I respect the Rocky IV inspired sweater, lol
Tyler literally disproved his argument in his fast food analogy. Fast food workers per covid made less but had better service. Post covid, they make more and provide worse service. Giving someone more money doesn't equate to better service. Bad service is more a reflection on our societal culture, not lack of money. Tyler is brain-dead on most cultural, economic, and political issues.
I think you may have misunderstood his point. He was not saying that higher wages alone will equate to better service, as we have all experienced just as bad of service post-pandemic, even now that fast food employees are making double what they were before. He was saying that when the incentive to make more money comes from tipping, people are motivated to provide better service in order to receive a better tip.
He’s right, when everyone gets paid more and the same, people will do the bare minimum, because why work harder for the same pay. But if your pay was based mainly off your attitude and the quality of the service you provide, you will try harder to actually earn the higher pay.
omg rude
There should be no need for tipping. Prices may be a bit higher, but people should be able to make living wages without having to work like slaves and not have a steady income to live on. They should not have to beg for tips or follow and try to be pushy with customers for a commission. The reason people are quitting is because they are not being properly compensated for their work, and they have had enough. Also, I like having real, face-to-face interaction with people in places like shops and restaurants. Automation would only make humans more isolated from other people and would take jobs away from the people who need them most.
I will not tip unless I'm being provided an actual service. If you're just taking my order and handing me what I bought, no tip. If I tip it is after I receive the service and not before.
For just one episode, you should make April sit on her hands, and not use the phrase ”I feel like…”
I hope you're feeling better, Hoovie. Looking forward to new episodes of GMYT!! =)
The last online order I placed there was an online fee, convenience fee, delivery fee, and then asked for a tip! Almost cost as much as the order!!!!
The Tip depends on the service. It is not automatic.
Though in some cases if you order online and you dont tip, you run the risk of them making your order wrong on purpose or they might drop it and step on it.. or as some of the Uber Eats drivers have admitted to taking a piece of your meal as "payment" or spitting in drinks.
Couple of bucks here or there is no big deal if you do take out maybe once a month or every couple of months.
When you order online don't you tip when it gets to the door? Why on Earth would you tip on an app before yo know if the service has been acceptable?@@NXT_LVL
Thank you Tyler and April for giving me something interesting to listen to on my way to work every day 👍
As long as people are doing something beyond doing their jobs, the problem now is restaurant employees are making more than 50% of the population….. Can’t tip people who make more than I do…..
I read the book 'Waiter Rant' and it's a good read from someone who worked as a waiter. The guideline the author put in that book is that for takeout, 10% tip, otherwise, 20%. That's what I do.
Rumors are that Hoovie kicked the cat off set and April moved out with the cat in protective custody. The cat seemed to aggravate him, you could see it in his eyes and the way he squeezed it. The prenups have been tornup...
0:42 Nice! April should sing more! Nice pipes! The cat in the foreground, and Hoovie looking like he's singing OHH!!! really fills out the scene. Really, April, the vibrato was amazing!
You *wish* she would give you a vibrato
Hoovie holds the North American attitude and approach toward tipping, however there are lots of countries where tipping is not expected and not common, and employees are still dedicated to providing good service. Japan is one example. I'm not saying that this approach would work here, however it certainly is possible.
My daily dose of cat videos, lifts me up every time, keep them coming!
In Europe tipping is rare. People get a living wage here and usually have good health insurance because the law is such that it is more or less guaranteed. I am sure that if you all of a sudden are the only place that pays a living wage your staff might not be motivated to give customers good service, but once they realize they get fired if they don't put in the "extra" effort, they will be motivated. For your customers, you can put up signs where you explain your staff gets a living wage and if they feel like adding something on the credit card payment, it will go to some charity you list and not to your staff.
Would you tip the car wizard, or the ninja?
Tyler already gets a discounted rate
L.O.L.
Tip your car mechanic, that'll be the day.
Man 20% at a mechanic shop would hurt 😂.
I agree with April. I think it's ridiculous to tip if I order online and than go and pick it up myself. If I were wealthy, like some folks, hint Tyler Hoovie, I would give extra too I guess. As Always, May God Bless you and yours! 😇
Like Hoovie I always tip.
I feel that a tip is saying I appreciate you and your efforts.
If my tip helps someone feel better or to get a free meal then I’m happy to give.
Tipping for service...not order taking...
Every man should know how to pass a tip in a hand shake.....Valet parking like Vegas at a hotel on fight night ...tip like $10 -or $20 in ( when you park) ...tip out the same( when you pick up)
I refuse to tip in the USA.
End of story.
Have to order your own food, drinks, etc etc on a digital pad. Then because they handed you the food in a bag, they deserve a tip? Here is a tip, get a better job.
9 out of 10 times, they get the order wrong, I mean how? How is it possible to get an order so wrong when it is placed digitally. Tipping is becoming a plague in the USA. Don't tip people, no other country does this tipping thing.
They want more money, maybe ask their employer for a raise, or lobby your local MP's to make the min wage higher.
My husband's works is delivering papers, he gets paid so much per paper. But for each complaint he gets they deduct $2.00, so if the same person calls in 3 times it's $6.00. even though he doesn't even get paid $2.00 per paper. So he really tries to please his customers. Usually the only time he gets a tip is at Christmas, and he may only get a tip from a quarter to one third of his customers. It's crappy, but it's a job. My husband is one who does tip, and stops to help the more unfortunate with a hot meal or a cup of coffee. BTW, we love your show.
April is exactly correct. If I order food online, and then drive to the restaurant to pick up the food, why would i tip the 16-year old waif who literally just handed me a bag of food that she did not prepare, and I drove to pick up. Tipping has become insane. Everywhere I go, people expect a tip for doing virtually nothing. During Covid, I upped my tip to 20 percent, but now, because prices had not come back down, I tip 15 percent.
You gotta laugh when Nelix walked away from Tyler’s $1 tip for making the appearance…. She’s already demanding more!
15% and up for good service at a Restaurant. 20% For hair and nails type services. Uber and Taxi 20% Additional tip: Some restaurants include a menu item such as “Beers for the kitchen,” where you can add several extra dollars to your bill to tip the cooks and dishwashers behind the scenes.
Another fun and cool content!!! My son is in school in Tokyo for the past year and a half year. He loves the no-tipping rule.
April’s comment “I don’t get paid for any of this” is great!
The one thing I found recently is if you split a check say you have two families going out to dinner and you split it 50-50 for the receipts that have what to submit for a tip. It’s on the total not the half.
I just watched Rocky IV last night for the first time in 30+ years! 😂
I love the sweater!!
I live in China, and it's considered very insulting to offer a tip. When I first moved here I tried tipping in some restaurants, but they would refuse to accept them.
My tip story. My friends and I would go out and run up a hefty tab and leave a big tip. One guy always hung out when we left, and we never considered it. Then we found out why. His Dad owned a large company, and he would pocket all the cash and pay the bill with a corporate card. Worst of all, he tipped horribly. It ended our friendship because I could no longer trust him.
I once lost a friend over $10. Sometimes I look back and think how much I miss that $10.
This made me bust a gut. My wife asked why I was laughing and I told her what you wrote. She just looked at me like I was nuts. Thanks for the laugh.@@ThreeDogsBar
1:43 Completely disagree. Companies should not be subsidized by having their customers cover the ridiculous gap in wages by forcing people to tip their employees. Nowhere but here in the united states is tipping used as subsidization for underpaid employees. Not to mention, some companies have now made it so tips are pooled or put into a collective account and the person you are tipping may not get all of what you gave them. Best way to have people be good at their job is to have them be happy and want to do the job. Look at Denmark where McDonalds employees get paid a ($22hr)living wage, 6 weeks vacation per year, on top of the general benefits the country has as standard like health insurance, pension, family leave etc.
While it’s a nice thing to do when the customer tips, I believe that tipping as a whole has just gone in the wrong direction. People should be able to tip, but shouldn’t be asked, or even worse, required to do so. I believe that a tip should only be given when the service is exceptional, and when there are clearly signs that whoever is being tipped is enthusiastic about what he/she is doing. It should be a motivator to keep going when the customer is being treated and/or served well. I’ve seen situations where people get looked at or mistreated for not tipping, which means something is not right and clearly whoever does that does not seem to care about the job as a whole. Remember, Skills/Experience > Money.
As an employer, I hate tipping because the IRS forces us to pay the employer side if FICA on employees tips. I owned a couple of men’s hair salons and the stylists got really good tips that I had to do withholding on and then pay half the social security tax on a third party transaction. I think food service does not have to pay employer share of FICA because they have a bigger lobby.
in the 70's I was a bartender in a College Town. Never did we get a tip, except from other bartenders, waiters / waitresses that worked in the service industry.
I once accidentally stumbled into a super expensive restaurant, all the staff knew that me and me companion weren't their usual "demographic", but I tipped 10% (the appropriate amount where I live). The head waiter was so surprised that he invited us to the yuge basement wine/spirits cellar and gave us a drink there and then just left us to explore the place. It was that yuge.
Tip your Uber/Lyft driver. I’d say about 5% of my riders tip. I tipped the kid ringing me up at Subway more than I get tipped in a 10 hour day of driving people around.
One place I don't like to tip is pizza delivery places. Here is why. I order online, add driver tip and when they get here they forgot the dipping sauces. They say I go get it and never come back. I have already tipped so why would they. There should be a place on the app to remove tip if not satisfied with driver. Pre-tipping makes no sense to me. PS love the cat!
20% is for sure minimum unless they reeeeally go out of there way to be meeeean and just awful service, but I wish everyone worked 1 hour in the service industry to see whyyy tipping is sooooooo important and soooooo appreciated. even take out/self pick up and coffee shops! IT'S A LOT OF PHYSICAL WORK. I am a starbucks barista, and we are ALWAYS short staff... so it becomes so very stressful because I know everyone just needs to get back to work, so were making all these fancy drinks as fast as we can in the order the tickets come out but sometimes we get really backed up especially when one person is ordering for their entire office... it's just A LOT of physical WORK so tips are so so so appreciated even if we are paid a decent amount because inflation and rent costs are no joke... Thank You for understanding!!!
Totally off topic - but I hope you're both doing ok. Prayers you're feeling better Hoovie and that April is recovering from surgery quickly. ~ Chuck
I agree Tyler, tipping should stay the same, don't mess with a system that works. Also, there are those times when you're short on money, and that 15-20 percent tip will put you over so you explain to the waiter/waitress you'll catch them next time. Like you April, I've been a 20 percent tipper since the 80's, but also feel 20 percent is the new 15%! 👍😎✌🗽
10:23 Good! Don't reward bad behaviour. I'm going to the US this summer, the tipping situation is what I dread the most going there
A long time ago I was a server. So I know what it is like to rely on tips to make your living. Thus I tip, even on to-go orders or whatever. Its not much money but it makes a difference in folk's lives. But you know who doesn't need tips? Hoovie. Because he's already won the big prize. TYLER WINS!!!
I don't like an _obligation_ to tip. The country that I live in does not practice tipping [usually].
An entitled people will never be happy with anything
Nice to see you tip Neelix. Makes up for yesterday
Thanks, Tyler, for tipping!!!
I have no problem tipping for good service. I refuse to tip for no service and have been known to tip .02$ for bad service.
"It's going to ask you a question" Aarrrgh
I agree with tipping if its voluntary and based on merit. Its the idea of automatic tipping that I'm opposed to.
In Europe we tip for good service, but so many places are automatically adding 10% to the bill, that tipping is getting less. If we go out and have superb service, I will tip the waiter in cash separately to the bill.
No Hoovie,if they are being paid well ,they should be doing a great job regardless ,this is the problem with society,paying lots of money for the bad attitude that they should be given more for doung less , being young is you start at the bottom and work your way up !
As an Australian I believe tipping is a blight on society and should be removed totally. I disagree with Tyler in motivating staff to do their job requires a tip. Here in Australia we pay decent living wages and people do a good job to keep their job. If you receive poor service you simply don’t go back to that establishment. It works surprisingly well. It is a cultural change and everywhere should embrace it and stop tipping. I understand the USA is different and will never change 😀
Whoa! I didn't know Hoovie was a member of the Track Suit Mafia! This risky apparel choice smacks of April's influence.
I almost hate to give away my secret, but here it goes. ..... I have a coffee maker at home! Can YOU believe that?
My daughter lives in Sweden and all the customer service people, waiters, waitresses are paid a high salary there. So no one EVER, ever tips. Needless to say, the customer service is terrible. There is no incentive to do better and they treat you like you are bothering them.
Agree with Tyler. The service has gone down after the 15 dollars an hour! Also Hi Neelix!
Wishing you a speedy recovery.
In the UK we don't tip, it's never been a thing. But when I worked in Spain (Bar, pizzeria, restaurant etc) tipping wasn't mandatory or asked for it was up to the customer to leave a tip. I used to get anything between €10-€40 a night in tips and it wasn't set at 20-25% they'd often pay with cash and say put the change in the pot.
The damn has broken.....fast food has reached the too EXPENSIVE CEILING. a lot of these will be closing shop this year.
These two are so classy ! They have alot of fun you can tell !
Love Tyler's sweater, but now April has brought attention that she is still wearing a jacket. Not for nothing but April is a model and should show us a little of that. 😊 the show is getting better and better. 😊
Tipping: I always do the math, but I start out at the 20% and then I round it up to the next dollar. If the service is exceptional i will do a minimum of 25% and then round it up from there. Bad service I will do 18%
G'day so called Hoovie!!!!!.......Come visit downunder where we dont have tipping and an average coffee shop Waitress gets $21 an hr as base wage, and Fast Food like Mc Donald workers( which are all teens at school or left high and this is their first job) makes an average $16-17hr. April is Right!!! Australia has no tipping and our socierty hasnt fallen apart, and most permanent jobs come with 8 days of sick leave and 4-6 weeks Holiday all paid days, service is better and our superannuation or 401K i beleave in the U.S., is all paid by the employer. and best of all we are on an island away from all the bull crap of the world. Cheers from A M8 Downunder🙃
Absolutely 👍
There is a certain restaurant chain in the Kansas City metro area that is taking credit card charges out of the waitresses tips. There were a few news articles recently about it. If you tip, tip with cash if you want them to get the full tip.
why would the business pay the fees on your tips? that ends up being a massive amount of money
Same… pick up an order I do not tip.
For those of us who are not richie-rich, "Tipping" seems to just dishonestly nick and dime everyone. Raise prices and be done with it, be HONEST about the price, and I'll make my choice if I want to pay it. The tipping business model is just a dishonest/begging transaction.
Hoovie is 100% wrong here. Period. If everyone is "expected" to tip, it is no longer motivation, but an expectation.
Elliott was complaint there’s no Cheesecake Factory lol
I stayed at a Hotel in Kansas City, Kansas last weekend. There was a tip jar next to the Juice dispenser in the self serve "free" breakfast area... SMDH
Being in the service business All my life, I always tip 50 to a 100%. Remember servers have to tip out too. If they are good, they deserve most of it.
If you get crappy service, leave a cent as tip. That way the message gets across that the service was terrible and that you didn't just forget.
I live in Japan where tipping does not exist and it's fantastic! The customer service is top notch even without the tips.
This is certainly one of the great debates of the decade. I'm on the fence to some degree, but perhaps lean towards "old school". If I'm just getting take-out, no tip. If I'm sitting down at a restaurant, I'll gladly tip between 15-20% depending on the service. I always tip my bartender and Uber driver. Fast food and coffee shops are where I'm undecided.
Employee attitudes can be improved somewhat through proper training and expectations by employers.
I delivered food to someone once and they gave me a ten cent tip and told me to keep the change.
Working at coffee shops wasn't meant to be a carrier
Actually in a lot of countries in Europe it is expected to tip but it's only in hospitality businesses like cafés and restaurants, nowhere else.
Working in a fast food restaurant is still a shitty job at $15/hour.
Fact that Hoovie tips them "just for interacting" tells you tipping is out of control.
The more you pay people, the more the government takes in taxes. It’s again a win for the government
I like to learn. I'm 53 but need insights lessons and wisdom. Cool. Happy Wednesday.
Love the show!!! Keep up the great entertaining content!!!
If you want your staff to give good service, you need to make them feel as a part of the business. Pay them a good enough salary, and include a yearly bonus to the workers that will meet every customer with a smile and make them feel valued, if your business is developing positively. Install surveillance, so that any rotten apples will stand out and can be fired, to make people understand that there are both a carrot and a whip when needed.
Generally, if I eat in the restaurant I’ll tip 20% of the bill plus whatever it takes to make the bill come out to the next whole dollar. For example: Bill is $21.79. 20% of that is $4.36. 21.79+4.36=$26.15. Add $.85 to the tip for a total bill of $27.00. Total tip is $5.21.