Called the factory, and they said it was because I wasn't descaling the unit enough. The warranty has now expired, and I gave up all hope that I would ever make a cappuccino again until I saw this video. This worked beautifully, just the cost of the solenoid and I'm back in business with cappuccinos. Thanks for this great video.
I found out that the scaling can come loose during the descaling process and block the tiny holes on the solenoid. IMO you're either going to spend money descaling too much or buying a new solenoid every 3 years. Now that I know the process I'm not to worried about descaling (will still do it when recommended but won't do it more often than needed).
Hugely helpful! After my 4300 produced steamed milk/hot water about 50% of the time(failure was just steam leaking out of the pre-ground chute), I spent time on hold with Philips customer service and it boiled down to their offering to help me find a service center to ship my machine to since it is more than 2 years old. I could google that myself and I don't even know what the cost would be. I didn't want the hassle & just ordered the part mentioned in this video. The whole procedure was well documented here. I took several pictures during disassembly to make sure I could put things back together correctly. I took care to keep my parts and screws organized as I worked. I really liked the marking of one of the two white power cables to ensure you get it right when you put it back together. I have 2 points to share with anyone thinking about taking this on: - I don't know how to remove the top panel without breaking the guide tabs. I spent lots of time pulling and wiggling before finally giving it too much and broke them. This is not really important in the big picture as I was able to reassemble without issue. If you managed to do this correctly, my hat is off to you. - Take care when working with the hose clamps. These little dudes will fly off during reassembly if you don't get it right the first time. I spent 20 minutes on my hand and knees finding one when it jumped off. I think it's important to get them outside the metal ring on the hose and not warped onto it, if that makes sense. I don't know how readily available they are at your local hardware store and I'm glad I didn't have to find out. I imagine you might have leaks when testing without them. Big thanks to the creator! Happily using my machine once again.
In order to remove the top cover without breaking these 2 tabs, you simply approach them underneath and unclip with your nail, screwdriver, knife etc. Very easy when you know what to do, however I've had a lot of struggle figuring it out.
"Take care when working with the hose clamps." I recommend buying two new clamps when replacing the solenoid. They're $6 each, but worth it in case you lose one or your old one is worn out like mine was.
what we would do without UA-cam and videos like this. Thank you very much - this solved my problem and was so helpful to have the part number, still photos and video. Thank you for your time
I checked out 2 UA-cam videos and changed 2 parts, which in the end, did not require any changing. Do yourselves a favor, and before going the extra step of ordering parts, and opening the machine, simply check the LatteGo frother, is not clogged, and does not allow the steam to pass through. Check the back end which makes contact with the machine, and look at the tiny hole, what may look like an O-ring, is actually milk accumulation, from taking the LatteGo and placing it in the fridge, with milk in it for a later period when needing the next coffee. Of course, for me, this happened after 2 years after this routine. So just do that simple check. Enjoy your Lattees!!!!
Was about to buy a new lattego, ran into this video, ordered the part, followed his instructions.. AND BOOM, it exploded😢 Nah, just kidding, IT WORKS!! 🎉 WHAT A MAN!!!🎉🎉🎉🎉
Have not attempted this yet, but have not been able to use my Latte in months. My espresso machine is basically a high priced coffee maker. I’ll be fixing this soon. Thank you for the great video
Like others, had the exact problem. Ordered the part and 3-days later, followed the video and fixed our machine in about 1.5 hours (for me, getting the clips back on were the hardest part...just kept working at it...). Thank you so much for posting this video. Much appreciated!!
Awesome video, great walkthrough, saved me about $2000 (price of the machine my wife wanted to get to replace this one). $45 for the part and about 30 minutes start to finish to replace it, I can't say enough good things about your work here. Only hiccup I had was removing the top panel I broke some clips but nothing critical :) Thank you!!!
We could only froth the milk once, the second time we had the dame issue like in the video and we had to wait for the machine to cool down. We changed the part and it works again now. Thank you very much for saving us money.
I'm surprised to see that the coffee are everywhere under that cover, i didn't expected it to look like that at all. Thanks for the guide man, i appreciate it.
Thanks so much for this incredibly well-done video! One recommendation, though, before ordering the part and starting repairs, and assuming that you've already thoroughly cleaned and descaled it, try doing a factory reset on your machine by powering it down and then holding the appropriate button for your system while powering up (for my 3200, it was coffee). I was in the process of ordering the part, but because it was back ordered for an estimated 50 days - I decided to do a bit more research and found the tip about doing a factory reset - to my amazement, without spending a dime or any repair time, the hot water and milk frother started working again!
Thank you jbskies! Have my machine back up and working in no time. As for the grounds in the machine, it is simply misalignment of the seal for the grounds hopper under the plastic lid. When putting the top back on the machine, look down into the D-shaped hold where ground coffee is added and make sure the seal aligns with the top of the machine. Mine was off so I used a small flathead screwdriver to gently align the seal. Also, before you remove the top, note the alignment of the grinder adjustment.
Wonderful and helpful video. Thank you!! I had a problem with this valve where steam would not arrive at the spout but escape from the coffee hatch. I googled for advice and did the following: unplug the machine, wait a few minutes and replug. It was an intermittent problem. After that I descaled the machine. Hopefully I now have some time before I have to replace the valve. Again, many thanks!
I can’t thank you enough for this fix! I bought this for my parents two years ago and they used it maybe five times. As expected, it was past the warranty claim. I used your fixed and it’s working perfectly now. You probably saved me $200. Thank you so much! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
I had this problem and found this video! I ordered the new part and it worked great...for about 6 months. It went bad again so I guess I will try it again. Thanks for the video, it really helped me out.
P E R F E C T… got the valve, fixed the machine- one note for anyone doing this valve swap: there is a little Allen head screw in the center of the round grinder hole cover In the bean hopper. Overall this is a 1k$ saving freaking awesome video! Thanks!
One suggestion to anyone trying this fix: before disassembling everything, open the top panel, unplug the hose that goes to the milk frother, and blow with your mouth. It worked for me, and I didn't need to replace the solenoid.
I believe I too just joined the group of the bad 3way valves and I am so grateful for UA-cam and this video...awesome post! Update: I just finished replacing mine and its working great! The hairpin clips are a bit of a pain, I had one of them shoot off a few times and had to look for it as someone here mentioned about that..(Be Careful). Big THANKS to you all and the helpful advice on here!!
Thank you so much JBSkies for this helpful video and for referring me to the correct part. It's great that this video is only 5 minutes long. 45 minutes after removing the 1st screw, I'm drinking lattes from my Lattego 3200 again! I made 2 espressos to clear the last bits of beans in the hopper, and a celebratory Cappucino when it was fixed. Feeling happy and wired now!
Very much appreciate the details in the video. I ordered the valve but could not wait to get a fix. So checked the solenoid for continuity (both white terminals) and removed the large C clip and valve part. Cleaned and blew it out. Looked perfect but very small hole. Reassembled and all good again. I would suggest before ordering anything try opening the machine, plugging it in, try froth function and check for leaks. Again, thank you!
Thank you so much for this video! I had the same problem of milk not frothing. Ordered the part few weeks ago and finally had time to change out the valve. So far so good! Making lattes again! I hope it holds though! Time will tell.
Thank you soooooo much. This was the only help on this problem that I could find anywhere. Thanks to you, I don’t have to throw away my $1000 LatteGo 5400. I'm in Los Angeles. The closest authorized service center that Philips could refer me to is in Seattle.
I actually tested the valve first by applying 20 V (from a power tool battery) and it wasn't switching. Then I disassembled the valve, lubricated the solenoid, assembled it again, tested with 20 V and it was switching! So in my case (machine was around 2 years old only) I didn't even need a new valve. It's worth trying before ordering a new valve.
I too removed c-clip from solenoid and found it was hung up. I did not lubricate it and machine was quite clean. We’ll see how long it last before it hangs up again in the next round I will lubricate. Thanks for the good pointers!
Thanks for this video - your information was exactly what I needed. New part received (under warranty) and installed. Machine fixed - thank you so very much!!
Thank you so much for your video. The grind adjustment knob came off with the hopper, so no need to pull it up first. Spending $50 for the part and shipping sure beats buying a new machine for $800.
Mij machine had the exact problem, with you're video I could fix the problem and for that, thanks. You make my girlfriend very happy. She can drink Cappuccino again. Thanks
After 3.5 years, it looks like my 3-way valve has also kicked the bucket like everyone else here. Time to order one and try it out. I'll provide an update when my replacement part arrive!
@@KarimcornelisGPyes actually! Thank you for reminding me! I received the part fairly quickly from the website. The reinstall was quick, like everyone else, maybe a little less than an hour. The old 3 way valve had 3 gaskets (two on the top and one on the bottom), but I could only replace 2 of them (one on top and bottom), the 3rd couldn't fit. Nothing is leaking and all is well! Back to having my Lattes ❤
Engineered to fail. I bought 4300 with 100 euro discount and then spent what I saved for 5 years of extra warranty, so that's the route I'm gonna choose, but it's nice to find out it's not me doing something wrong (descaling argument would be stupid, I always used Aquaclean and have supersoft water at home). Thank you.
This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.
Very nice instructions and video. I can plan to fix my machine which makes steam out the side. I had the same problem when the machine was still new and it went away. Now it started making loud steam and boiling noise and frothed steam is weak. Will let you know how my repair goes
I followed the video but due to my machine's low usage, I suspected the solenoid was stuck rather than defective. I removed the solenoid and pulled the c clip from its side and freed the piston inside. After reinstalling, the unit works perfectly.
This fix worked fine and took about 30 minutes going slow. It could probably be done in 15 minutes if you had taken the machine apart before and knew the steps. The only issues I had were the grinding adjustment knob did not pop off like in the video. I ended up pulling it out with the top panel when I removed the top and had to make sure it went back in correctly on reassembly. The clips at the front of the top panel also didn't want to detach, so I used a small screw driver to detach them before removing the top panel. Nothing broke, and it all went back together fine. After removing the old solenoid valve, I used a 24 Volt power tool battery to trigger it, and it seemed to be working fine. I think heat somehow affected its operation, as it would steam the first milk cycle correctly, but would dump steam on the next one. The new valve seems to be working fine on multiple steaming cycles.
I found solenoid was hung up. Removed c-clip with needle nose pliers and freed up plunger (just popped loose on its own) , cycled few times with my finger and reassembled machine and all is working well again!
Before buying this part, you should check that the 2 pins referenced in the video sit ON TOP of the brass fitting attached to the hoses (top and bottom). These pins hold your tube in which will cause steam to pour from the valve instead of through the lattego.
I have very similar issues like this but the interested part is the machine can do the milk steam in the first round and it is totally fine. The second round will have issues like this. That’s why I feel it’s not the 3 way valves issue. Do you know if there is any way to fix this issue? All other things work fine.
the answer is main board. It gives only 8V to the valve instead of 12V and the valve can't open. Only way to fix this is to replace the main board. The trick is, philips don't usually sell this part just like that
I had the same problem initially with the milk frothing sometimes for the first cup and not working for the second before it completely stopped working. I replaced the valve and now it is working so far! Only hope it stays that way for a good time!
Our machine does two rounds of frothed milk and on the third round it is only noise and steam at the back of the machine. After 10 minutes of waiting I can make another cappuccino. Would that still be the valve? May be overheating?
Thank you so much for creating this video! My steam was coming from the front and getting weaker. It made less foam overtime. It was dripping water also from the sprout where the steam should enter the LatteGo. Could this also be the cause of the valve? Now it stopped working and only generates steam inside the machine.
@jbskies Thank you for sharing this detailed video for fixing the milk frother system. I ordered the part; replaced it as per your instructions. It worked fine. However after making 3 to 4 lattes/cappuccinos, the issue has started again. The system has stopped working. Any suggestions? I live in Dubai and it was difficult to get the replacement part. I had to order it from the US and get it delivered here through a relative.
Im having the same issue but it’s does froth sometimes 🤷🏻♀️ I don’t know if it’s just me not putting in the brew group correctly or what am I doing wrong? It works when it wants?? Or maybe it needs a cleaning? Idk 🤷🏻♀️
I have a kinda similar problem. "Steam" is not working, and when I activate it - the steam goes from inside the machine (1:1 like was shown in this video). But on the other hand the "Hot water" works with no issues. Is this still the same valve issue or it may be something else?
We have a similar issue. The steam comes out fine when the machine starts. But the steam would come out from the top if I make another cappuccino right away. After about 15 minutes rest, the steam works again, and so on. Not sure if it’s the same issue…
@@JulieHorsfall yes it did fix the problem I described in my comment. But now we have one more problem that I suspect is a separate one. when it froths, there’s popping sound, a little water dripping, and it makes less foams. We have cleaned the lattego attachment a few times to make sure the “tunnel” is clear of blockage. But maybe the lattego attachment has worn out after two years.
Anyone know of a cheap place to get the hose clips? Both of mine flew across the room trying to insert into the new valve. Don't want to pay Philips $12 + shipping for two of them.
I had the same experience. Spent 20 min on my hands & knees but I found them. This is a big pain point & should be pointed out but I wasn't careful enough. Got through it.
Quick question for you. I have the model 3200, close to the same without touch screen. My unit was working fine except for a small leak from somewhere within machine that leaked into dregdrawer. Today for some reason it did coffee grind as normal then all my coffee started pouring directly into dregdrawer and had nothing coming out of coffee spout. Any ideas?
if i make 1 cappuccino everything is ok, but if i try to make second one its stucks...- no steam-frothed milk and no hot water.. you think its same problem?- three-way valve?
Hi. the device leaked. we have opened. Heater connection broke. we replaced it and put everything back together. everything was working fine. today the device leaked again. took it apart again. one transparent tube separated. which brings water to the latte go. and when we put it together everything seems normal. like last time. everything back in place. but now the ignition button is not responding. does not receive at all when pressed. and the device does not turn on. we are not masters. The first time maybe we were just lucky with the repair. can you maybe give some advice? thank you very much
Thanks for this video! Helped a lot. It's not necessary to pull apart the ground adjustment knob; it just pulls out of the mechanism below when taking off the cover, and pulling it apart probably breaks the very fragile hooks keeping it together. It's not normal you have that much ground coffee everywhere inside your machine. You may have to look into replacing the coffee outlet (Saeco part 421941230122) which is pretty fragile and I discovered was broken when opened the machine up to repair the steam problem. I have to say I'm pretty disappointed in the build quality of this machine. In 3 years I've replaced the coffee outlet (421941230122), both solenoids (421945001441 and 421944082931), the pipe that feeds water into the brewer (421945045521), and the fragile plastic piece connecting the boiler to its outlet tube (422224777123). On the upside, it's all available and pretty easily replaceable..
@@jbskiesHi. the device leaked. we have opened. Heater connection broke. we replaced it and put everything back together. everything was working fine. today the device leaked again. took it apart again. one transparent tube separated. which brings water to the latte go. and when we put it together everything seems normal. like last time. everything back in place. but now the ignition button is not responding. does not receive at all when pressed. and the device does not turn on. we are not masters. The first time maybe we were just lucky with the repair. can you maybe give some advice? thank you very much
replaced the valve, no result - so that wasn't it! gonna try the lower valve now, because there is hot water before that, so that's quite likely the bottleneck. handy advice for everyone struggling with the clips: they go on smoothly and effortlessly, if put on after the brass ring, not around it,clamping only the hose. so push in the hose until you see part of the hose between ring and housing - that's where it's supposed to go.
Did you end up changing the lower valve? I changed the top valve as shown in the video but the issue still persists. Seems like half the hot water is going into the internal water tray. I'm thinking it's the lower valve or maybe even the pump... *edit* ended up changing the blk pin (search for this product name) that is housed inside the machine behind the brewer unit. Fixed the problem. Thanks for the video, learned a lot.
Called the factory, and they said it was because I wasn't descaling the unit enough. The warranty has now expired, and I gave up all hope that I would ever make a cappuccino again until I saw this video. This worked beautifully, just the cost of the solenoid and I'm back in business with cappuccinos. Thanks for this great video.
I found out that the scaling can come loose during the descaling process and block the tiny holes on the solenoid. IMO you're either going to spend money descaling too much or buying a new solenoid every 3 years. Now that I know the process I'm not to worried about descaling (will still do it when recommended but won't do it more often than needed).
@@Chad-xs2de happened to me after descaling. Just wanted to know if the solenoid can be cleaned inside or I need to replace it.
I have no issue with Cappiccino or any other coffee, but my machine shows very little steam coming out of ground coffee portion. Should I worry?
Hugely helpful! After my 4300 produced steamed milk/hot water about 50% of the time(failure was just steam leaking out of the pre-ground chute), I spent time on hold with Philips customer service and it boiled down to their offering to help me find a service center to ship my machine to since it is more than 2 years old. I could google that myself and I don't even know what the cost would be. I didn't want the hassle & just ordered the part mentioned in this video.
The whole procedure was well documented here. I took several pictures during disassembly to make sure I could put things back together correctly. I took care to keep my parts and screws organized as I worked. I really liked the marking of one of the two white power cables to ensure you get it right when you put it back together. I have 2 points to share with anyone thinking about taking this on:
- I don't know how to remove the top panel without breaking the guide tabs. I spent lots of time pulling and wiggling before finally giving it too much and broke them. This is not really important in the big picture as I was able to reassemble without issue. If you managed to do this correctly, my hat is off to you.
- Take care when working with the hose clamps. These little dudes will fly off during reassembly if you don't get it right the first time. I spent 20 minutes on my hand and knees finding one when it jumped off. I think it's important to get them outside the metal ring on the hose and not warped onto it, if that makes sense. I don't know how readily available they are at your local hardware store and I'm glad I didn't have to find out. I imagine you might have leaks when testing without them.
Big thanks to the creator! Happily using my machine once again.
Spent a similar amount of time looking for a flyaway clip as well. Ended up tieing some dental floss on the end so I didn’t lose them again!
In order to remove the top cover without breaking these 2 tabs, you simply approach them underneath and unclip with your nail, screwdriver, knife etc. Very easy when you know what to do, however I've had a lot of struggle figuring it out.
thank you so much,it worked om machine as expected.
"Take care when working with the hose clamps."
I recommend buying two new clamps when replacing the solenoid. They're $6 each, but worth it in case you lose one or your old one is worn out like mine was.
@@MyGuru7 That's good to know...after I already broke mine. Not that I think it matters.
what we would do without UA-cam and videos like this. Thank you very much - this solved my problem and was so helpful to have the part number, still photos and video. Thank you for your time
I checked out 2 UA-cam videos and changed 2 parts, which in the end, did not require any changing. Do yourselves a favor, and before going the extra step of ordering parts, and opening the machine, simply check the LatteGo frother, is not clogged, and does not allow the steam to pass through.
Check the back end which makes contact with the machine, and look at the tiny hole, what may look like an O-ring, is actually milk accumulation, from taking the LatteGo and placing it in the fridge, with milk in it for a later period when needing the next coffee. Of course, for me, this happened after 2 years after this routine. So just do that simple check.
Enjoy your Lattees!!!!
Was about to buy a new lattego, ran into this video, ordered the part, followed his instructions..
AND BOOM, it exploded😢 Nah, just kidding, IT WORKS!! 🎉 WHAT A MAN!!!🎉🎉🎉🎉
Have not attempted this yet, but have not been able to use my Latte in months. My espresso machine is basically a high priced coffee maker. I’ll be fixing this soon. Thank you for the great video
I am buying the 5400 this week and I have saved this video for the future. Thank you
Like others, had the exact problem. Ordered the part and 3-days later, followed the video and fixed our machine in about 1.5 hours (for me, getting the clips back on were the hardest part...just kept working at it...). Thank you so much for posting this video. Much appreciated!!
Awesome video, great walkthrough, saved me about $2000 (price of the machine my wife wanted to get to replace this one). $45 for the part and about 30 minutes start to finish to replace it, I can't say enough good things about your work here. Only hiccup I had was removing the top panel I broke some clips but nothing critical :) Thank you!!!
We could only froth the milk once, the second time we had the dame issue like in the video and we had to wait for the machine to cool down. We changed the part and it works again now. Thank you very much for saving us money.
I'm surprised to see that the coffee are everywhere under that cover, i didn't expected it to look like that at all.
Thanks for the guide man, i appreciate it.
Thanks so much for this incredibly well-done video! One recommendation, though, before ordering the part and starting repairs, and assuming that you've already thoroughly cleaned and descaled it, try doing a factory reset on your machine by powering it down and then holding the appropriate button for your system while powering up (for my 3200, it was coffee). I was in the process of ordering the part, but because it was back ordered for an estimated 50 days - I decided to do a bit more research and found the tip about doing a factory reset - to my amazement, without spending a dime or any repair time, the hot water and milk frother started working again!
Thank you for this video, my 5400 LatteGo had no steam froth milk and no hot water. That did fixed it. I'm an happy coffee drinker again.
This procedure worked perfectly for my Philips LatteGo 4300. Same part number too. Thanks for a clear, concise video.
Thank you jbskies! Have my machine back up and working in no time. As for the grounds in the machine, it is simply misalignment of the seal for the grounds hopper under the plastic lid. When putting the top back on the machine, look down into the D-shaped hold where ground coffee is added and make sure the seal aligns with the top of the machine. Mine was off so I used a small flathead screwdriver to gently align the seal. Also, before you remove the top, note the alignment of the grinder adjustment.
Wonderful and helpful video. Thank you!! I had a problem with this valve where steam would not arrive at the spout but escape from the coffee hatch. I googled for advice and did the following: unplug the machine, wait a few minutes and replug. It was an intermittent problem. After that I descaled the machine. Hopefully I now have some time before I have to replace the valve. Again, many thanks!
I can’t thank you enough for this fix! I bought this for my parents two years ago and they used it maybe five times. As expected, it was past the warranty claim. I used your fixed and it’s working perfectly now. You probably saved me $200. Thank you so much! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
I had this problem and found this video! I ordered the new part and it worked great...for about 6 months. It went bad again so I guess I will try it again. Thanks for the video, it really helped me out.
P E R F E C T… got the valve, fixed the machine- one note for anyone doing this valve swap: there is a little Allen head screw in the center of the round grinder hole cover In the bean hopper. Overall this is a 1k$ saving freaking awesome video! Thanks!
Thanks. It won't help me this time, but I was wondering why I had so much trouble getting it out with a T10.
One suggestion to anyone trying this fix: before disassembling everything, open the top panel, unplug the hose that goes to the milk frother, and blow with your mouth. It worked for me, and I didn't need to replace the solenoid.
I believe I too just joined the group of the bad 3way valves and I am so grateful for UA-cam and this video...awesome post!
Update: I just finished replacing mine and its working great! The hairpin clips are a bit of a pain, I had one of them shoot off a few times and had to look for it as someone here mentioned about that..(Be Careful). Big THANKS to you all and the helpful advice on here!!
Thank you so much JBSkies for this helpful video and for referring me to the correct part. It's great that this video is only 5 minutes long. 45 minutes after removing the 1st screw, I'm drinking lattes from my Lattego 3200 again! I made 2 espressos to clear the last bits of beans in the hopper, and a celebratory Cappucino when it was fixed. Feeling happy and wired now!
Great Video! I was suspecting about that valve, now fully convinced. Thanks!!
Very much appreciate the details in the video. I ordered the valve but could not wait to get a fix. So checked the solenoid for continuity (both white terminals) and removed the large C clip and valve part. Cleaned and blew it out. Looked perfect but very small hole. Reassembled and all good again. I would suggest before ordering anything try opening the machine, plugging it in, try froth function and check for leaks.
Again, thank you!
Thank you so much for this video!! I was able to fix my 3200 and it’s working great now! Pretty easy fix! Thank you again!!
Thank you so much for this video! I had the same problem of milk not frothing. Ordered the part few weeks ago and finally had time to change out the valve. So far so good! Making lattes again! I hope it holds though! Time will tell.
Thank you soooooo much. This was the only help on this problem that I could find anywhere. Thanks to you, I don’t have to throw away my $1000 LatteGo 5400. I'm in Los Angeles. The closest authorized service center that Philips could refer me to is in Seattle.
I actually tested the valve first by applying 20 V (from a power tool battery) and it wasn't switching.
Then I disassembled the valve, lubricated the solenoid, assembled it again, tested with 20 V and it was switching!
So in my case (machine was around 2 years old only) I didn't even need a new valve.
It's worth trying before ordering a new valve.
What type of lubrication did you use?
@@VarrasseK Oh just some vaseline for coffee machines, it's actually delivered with the machine to lubricate the espresso mechanism.
I too removed c-clip from solenoid and found it was hung up. I did not lubricate it and machine was quite clean. We’ll see how long it last before it hangs up again in the next round I will lubricate. Thanks for the good pointers!
Just fixed our machine following your guide. It works perfectly now, thank you so much!!
Thanks for this video - your information was exactly what I needed. New part received (under warranty) and installed.
Machine fixed - thank you so very much!!
I was able to fix my coffee machine with your instruction. Thank you very much.
Thank you so much for your video. The grind adjustment knob came off with the hopper, so no need to pull it up first. Spending $50 for the part and shipping sure beats buying a new machine for $800.
Mij machine had the exact problem, with you're video I could fix the problem and for that, thanks. You make my girlfriend very happy. She can drink Cappuccino again. Thanks
Great to hear!
Thank you for the video!! Ordered the part and followed the instructions step-by-step. Froth milk is back!!
Thanks JBSkies for an excellent fix-it video. I replaced the same valve in my Philips 2200 and it's working again like new. I am most appreciative!
After 3.5 years, it looks like my 3-way valve has also kicked the bucket like everyone else here. Time to order one and try it out. I'll provide an update when my replacement part arrive!
Did you fix it yet? Very curious
@@KarimcornelisGPyes actually! Thank you for reminding me! I received the part fairly quickly from the website. The reinstall was quick, like everyone else, maybe a little less than an hour.
The old 3 way valve had 3 gaskets (two on the top and one on the bottom), but I could only replace 2 of them (one on top and bottom), the 3rd couldn't fit. Nothing is leaking and all is well! Back to having my Lattes ❤
Thank you for this video. Followed your instructions and had my machine up and running in no time. Really appreciate you posting this.
Thank you, thank you, thank you! You saved us, coffee addicts! Great instructive video clip!
Thank you so much for this video. It worked after following your detailed instructions! I was ready to send the machine for a repair.
Thank you so very much for making this video. I bought the part you recommended and followed your instructions and it works perfectly now. Thank you!
Thank you for posting this tutorial. It solved the problem with my Philips machine.
Just fixed my coffee machine thanks to you!!! Exactly like you explained.
Engineered to fail. I bought 4300 with 100 euro discount and then spent what I saved for 5 years of extra warranty, so that's the route I'm gonna choose, but it's nice to find out it's not me doing something wrong (descaling argument would be stupid, I always used Aquaclean and have supersoft water at home). Thank you.
Thank you! Fixed my 4300 with your help.
Thank you so much! Had this exact problem and now it's working again.
Thanks so much for posting this video. My machine had the same problem. Now it works perfectly.😊
I do have a similar problem. Thanks for the video. I will attempt it soon once the part arrives.
Thanks for the step by step fix, it worked! I was able to find the same part cheaper at Reliable Parts here in Canada.
Thank you so much for that video and link to buy the part. Everything goes well now. And I did it myself ! ! ! !
Worked Perfectly! You saved me 500€ 😁😁
Thank you so much! This was such an easy fix after watching this video. Life saver!
This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact ua-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.
Very nice instructions and video. I can plan to fix my machine which makes steam out the side. I had the same problem when the machine was still new and it went away. Now it started making loud steam and boiling noise and frothed steam is weak. Will let you know how my repair goes
I followed the video but due to my machine's low usage, I suspected the solenoid was stuck rather than defective. I removed the solenoid and pulled the c clip from its side and freed the piston inside. After reinstalling, the unit works perfectly.
I did the same thing and it worked for me too
@@davidiasmatoswhere exactly is the C clip? For me it stopped working after descaling so I suspect is clogged somehow.
Awesome. Saved me a new machine. Thank you.
Thank you, this is a very good teaching video, thanks for sharing
Excellent instructions! Thank you so much!
This fix worked fine and took about 30 minutes going slow. It could probably be done in 15 minutes if you had taken the machine apart before and knew the steps. The only issues I had were the grinding adjustment knob did not pop off like in the video. I ended up pulling it out with the top panel when I removed the top and had to make sure it went back in correctly on reassembly. The clips at the front of the top panel also didn't want to detach, so I used a small screw driver to detach them before removing the top panel. Nothing broke, and it all went back together fine.
After removing the old solenoid valve, I used a 24 Volt power tool battery to trigger it, and it seemed to be working fine. I think heat somehow affected its operation, as it would steam the first milk cycle correctly, but would dump steam on the next one. The new valve seems to be working fine on multiple steaming cycles.
Thanks. This was super useful and saved me a couple of hundred bucks.
Thanks, it fixed my milk frother. Easy job to do.
Worked beautifully. Thanks!
Thanks for the video. I have a problem with steaming milk when I drink it warm, not hot.
I found solenoid was hung up. Removed c-clip with needle nose pliers and freed up plunger (just popped loose on its own) , cycled few times with my finger and reassembled machine and all is working well again!
Exact same issue..thank you so much!
Before buying this part, you should check that the 2 pins referenced in the video sit ON TOP of the brass fitting attached to the hoses (top and bottom). These pins hold your tube in which will cause steam to pour from the valve instead of through the lattego.
very helpful--fixed my issue-thank you
Thanks man you just saved my wallet really appreciate it
Muchas gracias, solucione mi duda de la valvula solenoide de 24 V, saludos
Thank you Sir, we saved money and time, GBU!
Question for you - any ideas how to eliminate the water carafe and install a direct water line?? I would love to figure that out if possible.
It worked like a charm. Thank you so much!
Awesome guide, had this issue and this resolved it 👍🏽
Thanks for the video. Do you happen to know if it is good for universal voltage or only for US (110)? Thanks
Great video. Thank you very much!!🙌🙏
Same problem today. Thx for the video
I have very similar issues like this but the interested part is the machine can do the milk steam in the first round and it is totally fine. The second round will have issues like this. That’s why I feel it’s not the 3 way valves issue. Do you know if there is any way to fix this issue? All other things work fine.
the answer is main board. It gives only 8V to the valve instead of 12V and the valve can't open. Only way to fix this is to replace the main board. The trick is, philips don't usually sell this part just like that
I had the same problem initially with the milk frothing sometimes for the first cup and not working for the second before it completely stopped working. I replaced the valve and now it is working so far! Only hope it stays that way for a good time!
Our machine does two rounds of frothed milk and on the third round it is only noise and steam at the back of the machine. After 10 minutes of waiting I can make another cappuccino. Would that still be the valve? May be overheating?
Thank you so much for creating this video! My steam was coming from the front and getting weaker. It made less foam overtime. It was dripping water also from the sprout where the steam should enter the LatteGo. Could this also be the cause of the valve? Now it stopped working and only generates steam inside the machine.
Thank you thank you thank you
@jbskies Thank you for sharing this detailed video for fixing the milk frother system. I ordered the part; replaced it as per your instructions. It worked fine. However after making 3 to 4 lattes/cappuccinos, the issue has started again. The system has stopped working. Any suggestions? I live in Dubai and it was difficult to get the replacement part. I had to order it from the US and get it delivered here through a relative.
Im having the same issue but it’s does froth sometimes 🤷🏻♀️ I don’t know if it’s just me not putting in the brew group correctly or what am I doing wrong? It works when it wants?? Or maybe it needs a cleaning? Idk 🤷🏻♀️
I have almost the same issue but I can drop hot water but frother sometimes will not work. probably the 3-way valve is damaged.
I have a kinda similar problem. "Steam" is not working, and when I activate it - the steam goes from inside the machine (1:1 like was shown in this video). But on the other hand the "Hot water" works with no issues. Is this still the same valve issue or it may be something else?
Yes, this is the same issue.
We have a similar issue. The steam comes out fine when the machine starts. But the steam would come out from the top if I make another cappuccino right away. After about 15 minutes rest, the steam works again, and so on. Not sure if it’s the same issue…
Did this fix it? We have an ep2300/10 with the same problem as you..
@@JulieHorsfall yes it did fix the problem I described in my comment. But now we have one more problem that I suspect is a separate one. when it froths, there’s popping sound, a little water dripping, and it makes less foams. We have cleaned the lattego attachment a few times to make sure the “tunnel” is clear of blockage. But maybe the lattego attachment has worn out after two years.
Thank you so much for this video.
What if the steam is comming at the front of the mashine, like in your video at 5:10. p.s. the milk container is clean
Thank you very much 🎉🎉
thank you very much. it worked.
Anyone know of a cheap place to get the hose clips? Both of mine flew across the room trying to insert into the new valve. Don't want to pay Philips $12 + shipping for two of them.
I had the same experience. Spent 20 min on my hands & knees but I found them. This is a big pain point & should be pointed out but I wasn't careful enough. Got through it.
Good job.Thanks a lot 👍
Quick question for you. I have the model 3200, close to the same without touch screen. My unit was working fine except for a small leak from somewhere within machine that leaked into dregdrawer. Today for some reason it did coffee grind as normal then all my coffee started pouring directly into dregdrawer and had nothing coming out of coffee spout. Any ideas?
Sounds like a gasket problem- of which there is also another video on UA-cam for this- you order the gaskets from Philips as well- good luck
I did this, changed the valve, but still steam is coming out on the sides and no milk nearly at all. Any ideas how to fix it ?
The coffee course adjuster broke when pulled off
if i make 1 cappuccino everything is ok, but if i try to make second one its stucks...- no steam-frothed milk and no hot water.. you think its same problem?- three-way valve?
Looked like your three-way valve about to give up. You can wait but it won't last too long.
Hi. the device leaked. we have opened. Heater connection broke. we replaced it and put everything back together. everything was working fine. today the device leaked again. took it apart again. one transparent tube separated. which brings water to the latte go. and when we put it together everything seems normal. like last time. everything back in place. but now the ignition button is not responding. does not receive at all when pressed. and the device does not turn on. we are not masters. The first time maybe we were just lucky with the repair. can you maybe give some advice? thank you very much
Hello
Making cappuccino milk steam is not hot, what is the problem?
Thanks for this video! Helped a lot. It's not necessary to pull apart the ground adjustment knob; it just pulls out of the mechanism below when taking off the cover, and pulling it apart probably breaks the very fragile hooks keeping it together.
It's not normal you have that much ground coffee everywhere inside your machine. You may have to look into replacing the coffee outlet (Saeco part 421941230122) which is pretty fragile and I discovered was broken when opened the machine up to repair the steam problem.
I have to say I'm pretty disappointed in the build quality of this machine. In 3 years I've replaced the coffee outlet (421941230122), both solenoids (421945001441 and 421944082931), the pipe that feeds water into the brewer (421945045521), and the fragile plastic piece connecting the boiler to its outlet tube (422224777123). On the upside, it's all available and pretty easily replaceable..
The quality is very pour. No wonder there is a amazon subscription option for the froth...
But 4 years are also to short...
My go latte only spouts steam from the front but not milk? Does it have the same problem?
No. the milk container installation issue.
Where did you order part?
@@jbskiesHi. the device leaked. we have opened. Heater connection broke. we replaced it and put everything back together. everything was working fine. today the device leaked again. took it apart again. one transparent tube separated. which brings water to the latte go. and when we put it together everything seems normal. like last time. everything back in place. but now the ignition button is not responding. does not receive at all when pressed. and the device does not turn on. we are not masters. The first time maybe we were just lucky with the repair. can you maybe give some advice? thank you very much
replaced the valve, no result - so that wasn't it! gonna try the lower valve now, because there is hot water before that, so that's quite likely the bottleneck. handy advice for everyone struggling with the clips: they go on smoothly and effortlessly, if put on after the brass ring, not around it,clamping only the hose. so push in the hose until you see part of the hose between ring and housing - that's where it's supposed to go.
Did you end up changing the lower valve?
I changed the top valve as shown in the video but the issue still persists. Seems like half the hot water is going into the internal water tray. I'm thinking it's the lower valve or maybe even the pump...
*edit* ended up changing the blk pin (search for this product name) that is housed inside the machine behind the brewer unit. Fixed the problem. Thanks for the video, learned a lot.
4300 Phillps give me hot water even I am making coffee, the issue is it is not frothing milk, and I am missing formy stuff.