“How to make people feel” is such an important but often neglected aspect of our job that makes a huge difference in the patient’s experience. We should be reminded that we are there to take care of our patients, not just to do a root canal. Very valuable lesson for the young people - thank you for talking about it!!
We really don't realize this simple fact until we become a patient ourselves. But doing our work can sometimes makes us forget what we experienced as a patient and how we thought we would do things differently as a provider. Cheers! :)
I agree in all, i feel lately I've been just focused on technology rather than qlso the rapport from patients, sometimes when they are referred one may just focus on work, but we treat patients not just drilling Thanks for the reflection
Sir, you are a great teacher who inspires students all over the world. Great video lecture!! I totally agree to the fact that there should be a balance between the use of patient psychology and "tooth carpentry skill" to achieve quality treatment.
thank you for this video! from tomorrow I will try to apply what is all about this video, in my daily practice! I do recognize that I neglected this part and I get the feedback that I look like a stressed dentist, not being mindfull on the patient experience.I also made myself a couple of notes with the info I got from this video! btw enjoyed the intro and it's quality. keep them coming!❤
Thanks for the feedback. Sometimes, the simplest thing we can do is change our frame of reference about how we feel about our work. Enjoying what you do is important and I've found myself not enjoying when I've used the wrong frame of reference for my thinking and enjoying it greatly when I've used the appropriate frame of reference. Having a positive attitude despite the stress, I'm found, is a small thing that makes a big difference! Cheers!
@@AANasseh Your mention of "frame of reference" reminds me that in dental school it was suggested that in order to empathize with the patient experience that we occasionally sit in our own dental chair, if only to determine if someone left a wad of chewing gum tucked up under the bracket table!
@@juicer52 That's an excellent suggestion and I often tell my office staff to do so... patients pay attention to all details when in a position for a long period of time. It's great to sit there in your own chair and see what you don't see when standing up! Thanks for the comment! Cheers!
Terms like "holistic dentistry" remind me of dental marketeers who touted their offices as centers of "aesthetic dentistry"... as if competing practitioners were peddling the unaesthetic! P.T. Barnum said it best.
“How to make people feel” is such an important but often neglected aspect of our job that makes a huge difference in the patient’s experience. We should be reminded that we are there to take care of our patients, not just to do a root canal. Very valuable lesson for the young people - thank you for talking about it!!
We really don't realize this simple fact until we become a patient ourselves. But doing our work can sometimes makes us forget what we experienced as a patient and how we thought we would do things differently as a provider. Cheers! :)
Dr. you are a philosofer. Those who ignore such philosofy burn out quikly. . To be a patient very useful time to time. Thanks.
I agree in all, i feel lately I've been just focused on technology rather than qlso the rapport from patients, sometimes when they are referred one may just focus on work, but we treat patients not just drilling
Thanks for the reflection
It’s all about striking the balance between need & wants 👍
Sir, you are a great teacher who inspires students all over the world. Great video lecture!!
I totally agree to the fact that there should be a balance between the use of patient psychology and "tooth carpentry skill" to achieve quality treatment.
🙏
thank you for this video! from tomorrow I will try to apply what is all about this video, in my daily practice! I do recognize that I neglected this part and I get the feedback that I look like a stressed dentist, not being mindfull on the patient experience.I also made myself a couple of notes with the info I got from this video! btw enjoyed the intro and it's quality. keep them coming!❤
Thanks for the feedback. Sometimes, the simplest thing we can do is change our frame of reference about how we feel about our work. Enjoying what you do is important and I've found myself not enjoying when I've used the wrong frame of reference for my thinking and enjoying it greatly when I've used the appropriate frame of reference. Having a positive attitude despite the stress, I'm found, is a small thing that makes a big difference! Cheers!
@@AANasseh
Your mention of "frame of reference" reminds me that in dental school it was suggested that in order to empathize with the patient experience that we occasionally sit in our own dental chair, if only to determine if someone left a wad of chewing gum tucked up under the bracket table!
@@juicer52 That's an excellent suggestion and I often tell my office staff to do so... patients pay attention to all details when in a position for a long period of time. It's great to sit there in your own chair and see what you don't see when standing up! Thanks for the comment! Cheers!
Terms like "holistic dentistry" remind me of dental marketeers who touted their offices as centers of "aesthetic dentistry"... as if competing practitioners were peddling the unaesthetic!
P.T. Barnum said it best.
This is exactly right! 👍 All dentists are holistic dentists by training. It’s a redundant term that’s often abused.
You are a gem good sir
🙏
I agree 100%