Essential Helpdesk Tips & Tricks for Microsoft 365

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  • Опубліковано 8 гру 2024

КОМЕНТАРІ • 26

  • @Lucareztiger
    @Lucareztiger Рік тому +2

    What a useful video... great tips. Thanks!

  • @raedbukhary3466
    @raedbukhary3466 Рік тому +1

    Thanks Andy, that helps a lot

  • @warrenk9587
    @warrenk9587 Рік тому +2

    Hi Andy,
    This is another great video. It's packed with all kinds of useful information. I appreciate you sharing your knowledge of Microsoft products. Microsoft 365 is changing rapidly now and it's important to stay up to date with the changes. Would Microsoft consider having the default settings on critical features turned off and let the customer turn them on when they feel it's necessary? I know I have mentioned this before but thought I would mention it again. I'm glad that you show these settings for the stretched thin IT people that aren't able to stay up to date with the minute by minute changes. Thank you for your time and energy in the production of your videos. Keep up the good work!

  • @charudattakulkarni9799
    @charudattakulkarni9799 Рік тому +1

    Hello Andy, Great Video! Very useful.

    • @AndyMaloneMVP
      @AndyMaloneMVP  Рік тому

      Thanks very much. I really appreciate that 👍

  •  Рік тому +1

    perfect, more of these

  • @alexandrecarreirapt
    @alexandrecarreirapt Рік тому

    Yes I am and i would love for you to be my Mentor, im sure i would evolve so much faster... thank you for the content 🎉😊

  • @RussMan007irl
    @RussMan007irl Рік тому +1

    Nice video Andy cheers

  • @abhisharma-xt3xs
    @abhisharma-xt3xs Рік тому +1

    Hi Andy,
    Thank you to upload these insightful videos.
    I just want to learn more in it , but confuse between subscription and how subscribe plan. Or any other way by which i can set my personal space to perform task in M365.
    Thanks

    • @AndyMaloneMVP
      @AndyMaloneMVP  Рік тому

      Believe me I understand. With all plans, users, get OneDrive for business, which essentially represents the use of Home drive, whereas Microsoft Teams, SharePoint and Microsoft 365 group essential, use storage called SharePoint document libraries, which I shared repositories. I hope this helps.

  • @jamesa4958
    @jamesa4958 Рік тому

    Appreciate it - Thank you!

  • @galousisx
    @galousisx Рік тому +1

    That's a great video. Just a question. Which certifications do you recommend as ' a must have' for an 365 support engineer?

    • @AndyMaloneMVP
      @AndyMaloneMVP  Рік тому +1

      The new MS-102 SC-300 & SC-400

    • @galousisx
      @galousisx Рік тому

      @@AndyMaloneMVP Thank you sooo much!!! I will follow your advice.

  • @arifulislamleeton
    @arifulislamleeton Рік тому +1

    Yes im Redey fine thank you

  • @bijaytanty8434
    @bijaytanty8434 Рік тому

    Thanks

  • @tyrojames9937
    @tyrojames9937 Рік тому +1

    FUN🎈👔❗

  • @rikachiu
    @rikachiu Рік тому

    Great guide, but I would never let my help desk to have access to most of this lol

  • @MichaelCook-oo8lj
    @MichaelCook-oo8lj Рік тому

    I appreciate the video, but as someone who works helpdesk, almost none of this was useful, and a lot of it is stuff that a global administrators don't allow helpdesk techs to access. I feel like this was more tips and tricks for administrators, not for people supporting front-line users.

    • @AndyMaloneMVP
      @AndyMaloneMVP  Рік тому

      Get learning then. Take some exams and improve your skills or you’ll always be on the help desk 👍

    • @MichaelCook-oo8lj
      @MichaelCook-oo8lj Рік тому +1

      @@AndyMaloneMVP Yikes, this response comes across a bit rude. I meant my comment sincerely - I do appreciate the video, as I appreciate all your content. But, the title doesn't appear to accurately reflect the content. I deal with 365 issues every day on help desk, and this video doesn't touch any of the most common things I see. I was hoping to improve/deepen my knowledge to help with common problems, but came away with nothing useful. The target audience should be sysadmins, not people with limited privileges like the Helpdesk Administrator role.
      By the way, I've only been in my first IT job working help desk for 6 weeks. I'm brand new to the field. So the mean-spirited comment about improving myself is moot.

    • @AndyMaloneMVP
      @AndyMaloneMVP  Рік тому

      @@MichaelCook-oo8lj no worries best of luck 👍 I’ll see what I can do