NEW Poly Voyager 5200 - The best just got better
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- Опубліковано 13 жов 2024
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The Poly BT700 is an improved USB adapter with the latest Bluetooth V5.1 low energy technology for improved wireless range, better call quality and more reliability. With a compact design, you can leave the BT700 connected to your PC or laptop to reduce clutter and save space.
Depending if your computer has a USB-A or USB-C port, you can choose the variant best for you.
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🟪Poly 5200: headsetadvisor...
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I bought the poly 5200 to replace my older platronics 5200 but the new one cant fit in the old charging case. It fits but wont charge. Where can I get the new case from?
I must say buddy, you really understand the needs of your viewers. Hats off!!! Keep up the good work!!!
Wow thank you for the kind words much appreciated! We are working hard so we appreciate it.
I have many bluetooth headsets since the beginning of their popularity: blue ant, jawbone, jabra, and the plantronics voyager legend (which is still a solid headset). But the 5200 is king. Doesn't matter the environment, the caller can always hear me with with sufficient volume and clarity. Talk time about 5-7 hours. The only caveat is that if you wear glasses you'll have to fiddle around for a good fit but you can make it work. Overall a worthwhile purchase. Don't see myself switching headsets.
Thanks for sharing 🙂
Which phone are you pairing the 5200 with usually ? Android / IOS ?
Omg thank you!!! 2023 here and bought this from Amazon and it came with no actual manual for setting it up or any pictures where the call button was at. Again, thank you!
You're welcome :)
I love it because it's all day comfort and it connects to 2 separate BT devices simultaneously and it switches automatically. I can be streaming music from my phone and when a call comes in thru my Vocera badge it automatically switches to the Vocera badge. It switches back to my phone when the Vocera call ends.
Your demos are the best and most useful! Thank you for this video AND the one comparing [these] to the Blue Parrot. I placed my order from your site, and I feel much more confident that I'm getting something that will sound good to my customers and colleagues; whether at my desk or in the car.
Thank you for the feedback!
Pros: Toddler silencer
Can still hear surroundings
Cons: Bad for small ears
Not great for surrounding noise cancellation
I have the slightly older version of this headset, bought in 2021. I use it with my phone over BT and computer with the dongle. I have 2 kids, 5 and 3, and I teach ESL remotely. This mic is amazing!
I've talked to my sister over FB messenger(via BT) with this headset and vacuumed. She had no idea I was vacuuming and can't hear my kids talking to me unless they are in my face.
My classes are on Zoom(dongle) or phone conversation practice(BT). I have a Zoom class on weekend mornings so I take my kids to an indoor play area while I have my class. The other weekend, there was a toddler having a meltdown behind me, less than 10 feet away. I asked my student if they could hear it and he had zero idea!
I really love this mic. The only main downside is my ears are quite small so the headset needs to be adjusted often and it falls off easily if not placed correctly. I wish someone made an accessory to make this more like a traditional headphone.
My 5200 is still going strong so I don't need to update it. It will definitely last you years and well worth the investment.
Update: it is dying 😢 I’m pretty sure my 3yo twisted it a bit too much and it seems like a wire is loose inside. I’m pretty sure it would have lasted longer without little fingers😅
I have the same issue with fitting this set in my small ears.
A new version would be nice. With USB-C and updated tech and battery life.
Definitely
I can buy a $5 toy with an USB-C port but this $180 headset uses USB micro ... unbelievable. Seriously, that made me stop the video, not interested anymore. I also fear that if they make such a questionable decision that it might not be the only one. Nice channel though!
Totally Agree, It is a deal breaker for me as well@@notlocalhorst
@@notlocalhorstI know I need a new one of these but can’t buy a non-USBC model….
Thanks for the review, as always very complete. The voyager 5200 UC is a very reliable device; just as you said, its design and features makes it very popular product. I wanted to buy this one, but I just read that the Voyager Free 60 is on the way, and these are a pair of earbuds I was waiting to see from Poly: enterprise earbuds with a BT700. I hope you have a chance to premier a review on the Poly Voyager Free 60.
You’re welcome and thanks for watching! We’re excited about the Voyager 60 and hope they live up to the hype. If the mic performs anywhere near the 5200 then it will be a winner.
Why are they still peddling micro usb in 2023!? Just put a USB C port on the case! It’s the last thing I have to carry a slow micro usb cable around for now…
Can't disagree :(
Most probably for cost control my friend
I was checking it’s the only reason I got a Jabra instead of renewing my 5200, tbh the 5200 is better but I am annoyed with the usb.
@@SamIDBZ dont think anyone will complain about paying an extra $3 to have a modern charging port
@@domsuyang fully agree.
I've had my Plantronics Voyager 3200/5200 with BT600 adapter for 2 years. I also bought a Jabra Evolve 2 75 a year ago, and I'm happy with the sound quality and wireless range. I have no trouble walking from the second floor to the first floor or to the garage while I'm in an MS Teams meeting.
For 3200/5200 with BT600, the voice breaks and starts to disconnect when I walk down to the first floor and completely disconnects when I move to the garage.
In Evolve 2 75, however, I have trouble with mics that break every three to five months (no one can hear me even I push mic up or down). I sent for replacements twice and found from another post that you've mentioned that it's about the firmware (I still believe it's about the physical damage, not the firmware).
While I was waiting for the replacement Jabra (which took about two weeks in my country), I thought about trying the Plantronics Focus 2 UC, which comes with a BT700, in the hopes that I could also use the BT700 with my Voyager 3200/5200. But in the end, I only bought BT700 from eBay (it took only 4 days to ship from UK to my country). I wish I could get a better wireless range with the 3200/5200 so there is not necessary to buy the Focus 2 UC to get the dongle.
Unfortunately, I don't get a lot more distance with 3200/5200 and BT700, though. When I move to some area on the first floor, the sound still breaks up and starts to disconnect. Lastly, the 45 GBP I spent on BT700 does not make up for the money I spent to replace BT600.
Now that I have the replacement Jabra, I have no choice but to use it. I wish I didn't have to send for a third or fourth replacement because of the mic problem.
Sorry to hear the mic issue with the Evolve2 75, Jabra is aware and is currently working on a fix. That being said, you amy want to consider a DECT wireless headset if you only need computer connectivity. The Jabra Engage 55 series will give you longer range then Bluetooth, give it a look.
I got mine today and it works fantastic with my VVX600 😊
Even though I just ordered the Shokz Opencomm2 UC from you, this has been my favorite headset for many years. I am on my fifth one because they only take so much being stepped on, broken, or washed in the washer with the laundry. This is why I am on my fifth model. I would pick it over earbuds any day. Thank you for the review.
Wow your 5th one?!? That’s true it is small and lightweight and can be broken. I do like the opencomm2 very unique hopefully you don’t have to buy so many of those ones haha
Hi @JMJ3rd I'm desperately curious about the background noise performance comparison of Opencomm2 UC against the (amazing) 5200 UC? Reviews I've watched of the Opencomm suggest a lot more noise comes through to the caller but with enough voice priority to still make you easy to understand - but it seems callers to the Opencomm will know for sure that you're in a cafe whereas the 5200 could easily fool them that you're in a quiet room? Does that match your experience?
@@martynhanmore9749 I will start asking my callers what they are hearing. I haven't had any complaints, as of yet, but now I am curious. I wish there was a way for you to call, without giving my number to the world, so that you could hear it for yourself.
I bought this unit a month ago. But it is allready broken.
It has the same issue that I had on the last 2 V5200's I bought.
For some reason people can't hear me anymore. They say I sound like Darth Vader.....
I disabled "HD-sound", did a firmware update, etc etc.
Some say it's the cold weather. I don't know. Even when it's "warm" again when I'm at home, it still doesn't work.
This was the last time I bought one. As long as it works, it is great. Maybe the best.
But the quality is rubbish
Sorry to hear your experience, it may be time to look at a different model!
Poly might need to re-design the charging port area of the case and the cover. First of all the hole on the case is too narrow. It's almost impossible to pick up the headset from the charging port without another hand to hold the case. I had to use a file to make the hole wider ... helped a bit. After using it for one year, some areas near the charging contacts were worn, which caused problem for the contacts to contact properly ... often need to wiggle a bit so it charges. The desktop charger of the predecessor Voyager was doing a good job. I guess it's integrated into the case as cost down measure.
Thanks for watching 🙏 appreciate your thoughts as well!
Thank you for the review. I found it very useful. I wonder how comfortably the headset fits with a pair of glasses on? Thanks!
It can put a little pressure on glasses for sure it’s worth taking a look at this model that may be a bit more comfortable headsetadvisor.com/products/yealink-bh71-bluetooth-headset?_pos=1&_sid=23b0cf225&_ss=r&variant=43689314222295
I've had three (or four) of the Plantronics Voyager 5200s over the past five years or so. For the first few years my team liked the audio quality and I didn't have any issues using with the iPhone, but for some reason they don't seem to be able to stay connected to my iPhone XR for more than a few minutes any more. I'm constantly turning the headset on and off and fiddling with Bluetooth in the phone, with no luck, even with the phone right next to the headset. The firmware is up to date using the PLT app on my iPone. I get the same results on both of the headsets. I don't have another phone to test with, but maybe I should try the iPad...or the USB adapter.
Interesting and good idea on testing with a different phone or with the USB Dongle to your computer. If the same result I’d recommend contacting Poly to see if they have any suggestions because what you’re experiencing sounds out of the ordinary.
@@HeadsetAdvisor I've re-discovered that my BT600 dongle and voyager 5200 work well together but disconnect when I get downstairs. Audio works well together. I haven't tried the iPad yet, but connection to my government iPhone drops repeatedly on every call. The Evolve2 75 advertises 30 meters and BT700 164 feet, which would both be enough for me. I might try the Chinese battery in my failing Jabra 9450. That one has GREAT range and sound quality.
I drive a Truck (Semi) Local and my previous Plantronics mic quit working. Your test with the blender was a great demo for my needs as the truck is very noisy. I would have liked to hear more about the durability. Thanks for an excellent review.
Awesome glad to hear it durability is holding up really well from customer feedback and everything but you may want to check out the Yealink BH71 headsetadvisor.com/products/yealink-bh71-bluetooth-headset?_pos=1&_sid=8e22cea1b&_ss=r&variant=43689314222295
Use coupon code UA-cam
Excellent Review! Do you recommend a similar model but stereo? I'm looking a version like this, practial and discreet, but able to cancel noises for me too.
Thanks for watching! All the other comparable models at this time will either leave your ears free or cover one ear.
@@HeadsetAdvisor thank you for your reply!
From your review,it looks like the "update" on the Plantronics 5200 is 1) new improved dongle. 2) new charging box+ USB-C cable 3) "Poly" imprint on earpiece.
Pretty much thanks for the summary. It’s some basic improvements but still one of the best over the ear bluetooth headsets on the market. If your wondering about the mic we built a voting app we tested it against all the leading headsets check it out vote.headsetadvisor.com
The bluetooth dongle looks like what Poly offers with the Focus 2. This was my favorite headset because of the Answer / Ignore voice control which makes it perfect for driving work. I ended up switching to the Shokz stereo headset because it allows you to hear everything in both ears although it still doesn't offer voice control of Answer / Ignore that Poly Voyager 5200 does Also the UC dongle that Poly offers works with Shokz devices.
You're right the Dongle for this model is the same as the Focus 2 UC and any of the newer generation models. That's good to know the Dongle is cross compatible as well!
Thanks for the review. The ones they sell online don’t have the Poly logo, but the old logo on them. Does that mean, they are the older model?
@@The_Daliban you’re welcome! the new one should say Poly but they’re the same product so whether it say Poly or Plantronics you won’t notice a difference.
@@HeadsetAdvisor Thank you🙏🏻
Thanks for this video, I've been waiting for an update on the 5200 for quite a while. It doesn't sound like they have changed the mic, though? I have the Focus 2 which is even better than the 5200 for cutting out background noise (but which is huge) so Poly please let's see the acoustic fence mic on a genuine update of the 5200?
Agreed I bet they are working on a new model they will released like 5300 or something that will be much better I’d imagine. Will bring it to you if there’s any updates.
I love using this headset. I don’t mind buying the new version or just buy the adapter.
Available here in Canada or the US headsetadvisor.com/products/plantronics-voyager-5200-uc-bluetooth-headset-for-mobile-workers
Thanks for the sharing! BTW, please do consider making a scenario that there are people talking around you. That is the major scenario for a digital normad who works in all kinds of café
You're welcome! We're hoping to do more real world mic tests in the future.
Good review on what looks like a great product. They should make them with hearing aide technology built in for elderly and hearing impaired people and the product would be perfect.
Hi, I do understand that the Poly BT700 is an USB adapter that supports Bluetooth v5.1, but I'm wondering which version of Bluetooth is it using when connected directly to the phone without using the Poly BT700 USB adapter
Same question.
When using the UC dongle, the earpiece seems to eat battery life much faster than spec. If you Sleep or Hibernate your PC, Microsoft at times cannot reconnect the UC through the USB channel, however switching USB ports can at times wiggle that loose. If using MS Sync with a Laptop and Smartphone for instance, and both ring a Teams call or meeting, the two devices can get confused as which has answered. I have a Z-Fol4 4. Have used Poly's for years. Tried Jawbone, Jabra 70, even the Buds 2. Still recommending this device with the case.
Thanks for the feedback, John!
How is the noise cancellation in outdoor scenarios ? Is it possible to add tests for situations like 1) Walking on a noisy road 2) Jogging on a noisy road 3) Driving in a car with windows down ?
Did you watch the very beginning of the video? You hear a live mic test of the headset if you were outside walking and if cars were driving by. The 5200 is one of the best for outdoor situations, like walking on a windy day, driving with windows down etc..
@@HeadsetAdvisor For traditional phone call, the noise cancellation works very well, however, if i switch to WhatsApp call, the noise cancellation was not good enough. My friends heard my background noise very clear. Maybe you can try a WhatsApp call testing.
@@ncnuvincent2380 we don't have much experience with WhatsApp unfortunately so we're not sure why there would be a difference.
I dont know when they will upgrade to USB-C that will be a big improvement as i always have to carry a Micro-USB cable just for this headset.
Agreed, USB-C in the future would be great.
How does this compare to the 5200? I have the 5200 now and need to get a new 1. Is it worth switching to the uc? Im in the HVAC service industry and love the 5200.
It’s the same headset. The only difference with the UC model is it includes a USB dongle for a better connection when using it on your computer.
@@HeadsetAdvisor got it. Thank you. Just got it today.
Why not make it a pair to ensure sound goes into both ears. Is it even healthy for sound getting into one year?
Hello, I would like to buy the POLY Voyager 5200, but I need to know one information that i am searching for. Does the Headset rings while its charging ? Or is there any way to active this function, because, as a salesman, i need to know if there is a call even when its not on my ears. Thanks in advance for your answers friends.
The headset won't ring as it's charging but your mobile phone or computer should ring or be able to be set to default for it to ring.
Did they increase also the wireless range with this upgrade/release with BT700?
From our testing they're the same
Dave….HELP…HELP Please!
I have come to love & rely on your channel.
I just bought this
Poly Voyager. The charging case did not charge past 6hours and the charging case only worked one time. Now the case will not even give little blue light indications.
Is it possible this is operator error?
I DESPERATELY!!!! Need this for work in the morning.
Thank you,
New subscriber & avid fan 🙂
Hmm try plugging the power into a usb wall outlet to ensure there is enough power trying to charge the case. Otherwise it may be defective.
You can always charge the headset there’s a cover on the bottom of the earpiece and you can charge the earpiece directly.
If unable to power the charger you may need to get a warranty replacement
Was the Poly Voyager 5200 itself updated in 2022, or is it still the same as the original Plantronics Voyager 5200?
It's the same, they really didn't change anything aside from the branding as Plantronics and Polycom merged together to become Poly, and now HP owns Poly 😓
Is the usb dongle and headset plug and play or does it require a poly software install on the pc to pair?
It's plug and play but the software is nice to have for customizations or updating the headset if ever needed.
Had a Plantronics for years, worked great, just received a Poly 5200, nothing but complaints for listeners then I left myself a voice mail, words were dropped in mid sentence. Performed the software update no improvement. Poly/HP killed the golden goose of headsets, sad.
I've had many of these bluetooth headsets 5200's, great sound quality and noise cancelling but the rubber that goes around your ear keep breaking after prolonged use, 1 year or so. i'm looking for a different one now.
Hi Larry, we've also heard from some customers the rubber wears out. Especially if you're a frequent user of the headset. Feel free to contact us if you want help with a recommendation. headsetadvisor.com/pages/contact-us
No USB C charging and no USB C dongle :( I'll keep my fingers crossed for the next update.
I tried to order it through the website but unfortunately only sell to USA or Canda is there any chance to get it in UAE 🇦🇪
Correct, at this time we only ship within the US and Canada. We hope to expand in the future!
you are the best over the web... thank you so much really
You're welcome!
What's the difference between the Plantronics Voyager and the Poly Voyager 5200 UC? My Plantronics Voyager won't keep a charge anymore.
The UC version includes a USB Dongle and is recommended if you plan to connect with your computer.
Do you have any other options at lower price point in India with USB dongle. I need it for MS Tems call. Do you ship to India?
@@akbarbasha9898 nothing we’re aware of unless Yealink BH71 Pro is available in India.
Orosound tilde pro is not available in india. And sony 1000xm5 is very costly. Are there any other *wireless* headphones with good mic for call?
Hi Mehul, I believe Orosound is available for India. Please email Orosound directly here www.orosound.com/contact/ or email ludovic@orosound.com
Ho una domanda importante , questo auricolare mono Bluetooth, si indossa bene anche usando occhiali? Grazie per la risposta eventuale
Micro USB ??
Yes 😥
that is disappointing! I have been looking forward to USB C and BT 5.2 or 5.3 upgrade. Well!
Is this also good for music and watching movies on the mobile?
You can hear music and movies, but I'm not sure what your definition of good is. This won't be good like a pair of headphones for example.
@@HeadsetAdvisor ok. Thanks
I don't use the USB adapter in the computer. Does that provide more range than the laptop's built in Bluetooth?
Hi Steve, the USB Dongle will give you a bit longer wireless range but overall will give you a more reliable connection.
I think you went overboard with your microphone test speed.
Hopefully sometime it will finally be time for a test with someone speaking on the sidelines. 1.5-3m away.
Thanks for the feedback as always and stay tuned as we will have real world mic tests soon!
@@HeadsetAdvisor I mean other person, reading something... Instead Office noises ;)
@@maikeru86 Exactly. That will be our next chapter of improvement on our videos :)
The new version with the dongle in the case doesn’t seem to be available anymore
@@MrAlistair83 it should 🤷♂️
Hi - I have the 5200 original version with a USB adapter. Is it worth the upgrade if i mainly use it for mobile calls?
If yours works fine then it wouldn't be worth the upgrade. There's not much different.
cheers thanks for the heads up@@HeadsetAdvisor
What watch are you wearing?
Can anyone share the steps to make the Alexa work on this. I live in India and Amazon Alexa is definitely available here. But no matter what I do it is not working for Alexa. The support on Poly website is rubbish. Can someone please help?
Can I connect to two devices, like an Android and an iPhone, simultaneously?
Yes, you can connect up to 8 devices.
Hi I hope you could help me as never bought one before and it seems you could get th ewrong one . My requirements I havd a iphone , android phone, and a dect landline with bluetooth and a computer maclaptop and pc. Is there a "voyager " that can switch between said devices and also utilize a desktop charger? which model would best suit? thanks
The Voyager 5200 UC would work fine between your iphone, android phone and computer. Is your landline cordless or corded?
@@HeadsetAdvisor The landline is a Xdect corded. It has options for attaching bluetooth phones
@@gnfb Got it. In this case, you'd want to consider the Voyager models below.
Voyager 5200 Office 2 way base: headsetadvisor.com/products/plantronics-voyager-5200-office-wireless-headset-2-way-base
Voyager Focus 2 Office: headsetadvisor.com/products/poly-voyager-focus-office-2-wireless-headset-with-anc
Current BT700 does not work with Bluetooth Manager on current Linux Mint.
The charging case i have is terrible. there is hardly any connection and it ended up just getting a magnetic charging cable and usb adapter
Sorry to hear that, aside from that how do you like the headset?
Does this work with Webex software? I use this platform at work and have bought similar wireless earpieces, but still cannot answer calls away from my desk.
Yes, this works with Webex. headsetadvisor.com/products/plantronics-voyager-5200-uc-bluetooth-headset-for-mobile-workers?_pos=1&_psq=5200+uc&_ss=e&_v=1.0
My plantronics voyager focus uc with usb dongle says it needs an update in the plantronics hub so when I connect my headset to my laptop or docking station via the USB cable to do that update the plantronics hub does not recognize that my headset is plugged in via USB already. Is there any way to fix that? Do I have to use poly lens or can I keep using plantronics hub? Please help!
MICRO USB??? What generation are they in now?
I know :( give the BH71 a look ua-cam.com/video/I9Jcyv08fLc/v-deo.html
Question: why does this need the USB adapter in order to use with a laptop? I have the Voyager without the adapter and I connect to my laptop just fine for many years now (zoom meetings etc). My laptop just pairs directly with the headset
Technically you can connect a Bluetooth headset to the computer and for some it works well and many others it's the complete opposite of what you've experienced.
The USB Dongle provides a more reliable connection, better audio and advanced features like being able to answer/end calls from the headset with compatible call software.
When I talk on my 5200 they say it sounds like I’m talking through a drum. How do you fix that?
Hi Jackie have you tried to fully update the headset through the Plantronics hub or Poly Lens software?
do you have to use the adapter though?
When connecting to your computer the adapter is recommended for the best performance.
Will this work with the Poly vvx450?
How's the sound quality of talk to the other person?
Plenty good for calls/meetings.
Is it not annoying to only use it one one ear?
It’s all personal preference and your needs. Many people use this headset who travel and talk in the car, outside or on the go. But if you’re in a loud call center or open office for example, this wouldn’t be the best way to go.
Does it pair to Smartwatches like Samsung Galaxy Watch?
No I do not believe you can do this.
Hi, im having issues with my new Poly Voyager 5200 UC. This is my 2nd unit which is giving me the same problems. Exactly, like the 1st unit, for 2-3 weeks it worked great. But after that when i am on MS Teams meetings, the mic output seems to drop and people say my voice seems to suddenly drop in an out in terms of volume. Some say i suddenly sound far away.
Ive tried all the troubleshoots, including, resets,updates both on my device and my drivers but it doesn't seem to work. One commanality i notice is it happens when i am in MS Teams calls with more than 2 people in it. It also normally happens after i come off mute after being on the call for more than 15 minutes.
Im using a Lenovo laptop, on Windows 10. Hope your can help!
Are you connecting to your laptop via Bluetooth or with the included USB Dongle?
@@HeadsetAdvisor connected via the USB Dongle. Im not sure if keeping the USB Dongle attached to the PC all the time is causing it, or should i remove it when im not using it. But basically, i am on meetings via MS Teams the whole day. Hope you can help suggest a fix to my problem. And i do see that it is a common issue with this head set on forums but no fixes yet.
@@HeadsetAdvisor hi hoping to hear from you soon
@@HeadsetAdvisor hoping to get a response when you are able to please.
@@JJPerera we would need to go through further troubleshooting with you on a call. If you ordered from us contact us and we can assist further or we’d recommend contacting Poly to see if they have any insight.
Is there any change in the hardware/ software of the device compared to the previous 5200 ?
Yes on the BT700 usb dongle for sure has better Bluetooth hardware which provides the better performance I haven’t been able to confirm 100% if any of the internal parts of the 5200 has changed.
Two days ago I bought a Poly Voyager 5200 Bluetooth wireless headset from Amazon.
After fully charging the headset Poly app shows the battery percentage life is 90%
Not 100% percent
Can anyone tell me why?
Since it has two charging ports can you charge two headsets at the same time?
I haven't tested that before good question. What scenario do you need to do this? you can always charge 2 headsets with the usb cables individually if needed.
I could put one in the carriage and the other one standing up in the charge port.......@@HeadsetAdvisor
I am having a hard time changing the ear piece size. I don’t want to force the manufacturers size out (don’t want to break it) but I need to change to the smallest size. (Came in package with the large size on the device) someone please help. Tia
I'm having trouble pairing my headset to my phone the device doesn't appear
I have been using the voyager since many years but since they've Merge as poly, the noise canceling is SHIT people hear me as if i am under water it goes on and off and on and off!!! Please note that i am a truck driver so it is very noisy ! It use to work so well! Now i have to go with those bulky secretary headset that i dont like!
Sorry to hear that, Kim :( maybe give the Talk 65 a look here ua-cam.com/video/otKBkw0J3qY/v-deo.html
Does the legend has 2023?
The micro usb input makes this a no deal. I have owned alot of these, but no more uintil they make it usb c.
We hear you, give the new BH71 a look ua-cam.com/video/I9Jcyv08fLc/v-deo.html
I have one and l love it
Glad you like it!
Anyone have any issues with the Mute button with this model? I click to unmute and it says I mute and then mute on ?
Hi Dan, did you try downloading Poly Lense and doing a firmware update?
I will try that and thank you for the help!
Can I mute while not on a call ?
Hi, not sure what iam doing wrong but with 5200 bt700 noise cancelling is really rubbish. I have done the blender test and it is very clear blender sound on the receiver side. Iam thinking cheaper options will do exactly the same any suggestions?
Make sure the headset is fully up to date in Poly Lens, and also go to your start menu > Device Manager > sound and video game controllers > see if you have a setting called intel smart sound. If so disable this, restart computer and test it again to see if any difference
@@HeadsetAdvisor thanks for your reply
Will this be the same when using android phone?
no mute button?
There is a mute button right at the top of the microphone closest to your ear.
Can you update the plantronics
Yes
Does anybody know how to switch on noise cancellation on Poly Voyager 5200?
You don’t it’s automatically on and there’s no adjustments. What device are you using it on?
@@HeadsetAdvisor iPhone 14 Pro Max
@@serdarko2010 on your iPhone turn on voice isolation support.apple.com/en-us/HT213683
7:00
Still no usb C, sigh...
I know 😓
@@HeadsetAdvisor is there a small earpiece like this one with same or better noise cancellation on your site?
@@FakeReal007 The Yealink BH71 (mobile phone + computer connection) or Yealink WH63 Portable (computer only connection), would be a couple best alternatives.
BH71 Proi: headsetadvisor.com/products/yealink-bh71-bluetooth-headset?variant=43689314255063
WH63 Portable: headsetadvisor.com/products/yealink-wh63-portable-dect-wireless-headset-for-remote-workers?_pos=1&_psq=wh63+porta&_ss=e&_v=1.0
@@HeadsetAdvisor oh I'm using with mobile phone so I guess your first link is the only option. Thanks!!!
Old inventory being slamed poly instead of Plandtronics and send those old inventory to the market.
Shame on you poly instead or innovating new geadset with better features, we got old revamped stocks...!
@HEADSET
i dont get how headsets still sound worse than a decent phone.
When microphone noise cancellation is added there's a slight trade off to have the same voice quality as devices without noise cancellation, for the gain of being heard clearly when there's background noise.
so redundant. shows the inside of the box 3 times.
Thanks for watching. Aside from that, is there anywhere else we could improve in your opinion?
The worst product ever I have had several of them and they just last a few months before they break
Micro-USB???? in 2022??
insane and a shame
Can't disagree ☹️