The art of good service | Mudar para Melhor

The art of serving at the table is one of the professions that urgently needs to be valued. It is with this concern that Fátima Lopes sets off for Portalegre to visit the Hotel and Tourism School, where, in addition to the courses in kitchen management and production and pastry management and production, the specialization course in restaurant and beverage management also stands out. It was this learning of recognized quality that was the genesis of the change in the lives of the two protagonists of this episode. João Nogueira is 28 years old and was studying architecture when he felt the need to look for a new profession that would make him happy. He discovered the pleasure of waitressing during a vacation job at a friend's parents restaurant. And because waitressing is not just carrying dishes, João Nogueira reveals how one can add value to this function and grow in this sector. José Diogo Branco, on the other hand, is 38 years old and abandoned a career as a doctor to dedicate himself to restaurants and cooking where he feels truly fulfilled professionally. He swapped his stethoscope for his wooden spoons and become also an employer, sharing with us the main ingredients for capturing and retaining the talent of those who help him build his dream every day. Two inspiring stories that Maria Grilo, director of Portalegre's Hotel and Tourism school, knows well and is keen to tell students as an example of the importance that qualified talent has in the art of serving others. Serving others not servility. And Fátima Lopes experiences this vision as she participates in the practical classes in waitressing where she learns some techniques such as table setting and glass polishing. She listened to the motivations and ambitions of students and trainers, committed to transmitting affection to customers through service excellence. The student, Ana Inácio, and trainer Nélia Marques, are part of a vast list of hundreds of highly qualified professionals that this school has trained since it was founded in 2008.

[@fanstastic83]

I know the guy. He is a good friend and a good kind person and a good chef. So happy to have a friend like him. Obregaadoooo.

[@teresamoreira4470]

Muito bom pensado e realizado 👏 é uma profissão que só faz feliz quem gosta de dar e aconchegar como imperialmente disse uma das alunas . Aconchegar o espírito e o estômago são uma dupla imbatível 👏👏muita felicidade ❤️🥰

[@catarinasilva3937]

eu ainda tenho a foto que tirei com ela no meu telefone