This is a bit long-winded, but does a good job of describing the components of communication and explaining them VERY clearly! Great overview for the IAAP Certified Administrative Professional (CAP) exam
+ajm3b Thanks for the kind words. This is designed for a 50 minute class period but I think it has all of the basic concepts for anyone interested in the subject. I am glad you found it of use!
This is a bit long-winded, but does a good job of describing the components of communication and explaining them VERY clearly!
Great overview for the IAAP Certified Administrative Professional (CAP) exam
+ajm3b Thanks for the kind words. This is designed for a 50 minute class period but I think it has all of the basic concepts for anyone interested in the subject. I am glad you found it of use!